1 Etli Systems Jobs

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Credicus Business Services logo
ETLI Inbound Customer Service, BPO Call Center Credicus Business Services

0.0 - 5.0 years

4 - 7 Lacs

thane, maharashtra, india

On-site

Key Responsibilities : Answer Inbound Calls : Handle incoming customer queries related to ETLI services (electronic tolls, transportation, payments, etc.) Customer Assistance : Provide accurate and timely information to customers about toll services, payment methods, and account issues Issue Resolution : Assist customers in troubleshooting issues with their toll accounts, payment failures, or transaction discrepancies Service Recommendations : Offer relevant services, plans, or upgrades to customers based on their needs Data Management : Update customer details, record interactions, and log case details in CRM systems Customer Retention : Ensure customer satisfaction by resolving complaints ...

Posted 2 months ago

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