Experience: 1.5+ yearsShift: 5:30 PM - 2:30 AM ISTBenefits: Food allowance, Internet allowance, Night shift allowance (as per process), Health insurance, and many more... Required Skills:Strong proficiency in Core PHP and hands-on experience in Moodle plugin/theme development.Expertise in Customization within MoodleGood understanding and hands-on experience of MySQL and database management.JavaScript and LinuxStrong communication skills
What we expect you to have: Graduate or equivalent experience in BPO call monitoring and auditing Must have minimum 3-4 years of experience in speech analytics Good technical knowledge needed. Should be aware about API, Metadata, Queries, Python language etc Must have worked as a leader Should be well versed with PPT and Advanced excel. Interpersonal skills & ability to influence Excellent written & verbal Communication skills including client interactions Planning and organisational skills Well organised and structure approach to work Ability to work to deadlines and targets Show more Show less
Role Description This is a full-time on-site role located in Gandhinagar for a Customer Acquisition Support position. The role involves assisting in acquiring new customers and supporting the customer acquisition process on a day-to-day basis. Qualifications Adept at communication and customer interaction Strong organizational skills and attention to detail Ability to work collaboratively in a team environment Experience in sales or customer service is a plus Show more Show less
Role Description This is a full-time on-site role for a Customer Service Representative (Voice Process) at Etech Global Services in Gandhinagar. The Customer Service Representative will be responsible for providing customer support, ensuring customer satisfaction, and delivering a positive customer experience on a day-to-day basis. Requirement: Customer Service Representatives and Customer Support skills Customer Satisfaction and Customer Experience abilities Strong communication and interpersonal skills Problem-solving and conflict resolution skills Ability to multitask and work in a fast-paced environment Prior experience in a customer service role is a plus Fluency in multiple languages is an advantage High school diploma or equivalent required, associate's or bachelor's degree preferred Show more Show less
Job role: Moodle Administrator Job type: Remote Experience: 1+ years Shift: 5:30 PM - 2:30 AM IST Benefits: Food allowance, Internet allowance, Night shift allowance (as per process), Health insurance, and many more... What you will be doing: Set up, customize, and maintain Moodle LMS environments. Manage users, courses, roles, and permissions effectively. Install, configure, and maintain plugins and third-party integrations. Provide troubleshooting assistance and technical support for Moodle-related issues. Ensure data security, privacy, and compliance with organizational policies and standards. Collaborate with instructional designers, developers, and stakeholders to optimize LMS functionality. Monitor system performance, apply updates, and perform regular backups. What we expect to have: 1+ years of hands-on experience in Moodle administration. Strong working knowledge of PHP, MySQL, Apache, and Linux environments. Experience with SCORM, xAPI, and integrating APIs with Moodle. Excellent problem-solving, analytical, and technical troubleshooting skills. Ability to work independently and collaborate with cross-functional teams. Strong attention to detail and commitment to delivering high-quality solutions.
As a qualified candidate for this role, you should possess a graduate degree or equivalent experience in BPO call monitoring and auditing. You are required to have a minimum of 3-4 years of hands-on experience in speech analytics, demonstrating a solid foundation in this area. A good technical knowledge is essential for this position, including familiarity with API, Metadata, Queries, Python language, etc. Having previous experience as a leader would be beneficial for this role, as you will be expected to lead and guide a team effectively. Proficiency in tools such as PPT and Advanced Excel is necessary for data analysis and reporting purposes. You should also have strong interpersonal skills and the ability to influence others positively. Excellent written and verbal communication skills are a must, as you will be engaging with clients regularly. Your planning and organizational skills will be put to the test in this role, as you will be required to manage multiple tasks and projects simultaneously. A well-organized and structured approach to work is highly valued, along with the ability to work efficiently towards deadlines and targets.,