Customer Service Representative (CSR) Out Pro

2.0 - 6.0 years

0 Lacs

punjab

On-site

Job Description: You will be responsible for handling and responding to customer emails, providing necessary updates, managing load acceptance, and appointment bookings via email. Additionally, you will provide customers with ETA updates and possess knowledge of tracking and tracing shipments. Proficiency in using TMS (Transportation Management Systems) and experience in handling Intermodal/ Drayage shipments are required. Strong verbal and written communication skills, excellent problem-solving abilities, and decision-making skills are essential. Understanding of the trucking industry, attention to detail, accuracy, multitasking, and effective task prioritization are key aspects of this rol...

Posted 4 days ago

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Customer Service Representative (CSR) Out Pro

2.0 - 6.0 years

0 Lacs

punjab

On-site

As a Customer Service Representative in the logistics industry, you will be responsible for handling and responding to customer emails promptly, keeping them informed with updates as required. You will manage load acceptance and appointment bookings through email communication and provide customers with accurate ETA updates. Your role will also involve utilizing your knowledge of tracking and tracing shipments and proficiency in using TMS (Transportation Management Systems). Experience in handling Intermodal/Drayage shipments will be beneficial for this position. Strong verbal and written communication skills are essential, along with excellent problem-solving and decision-making abilities. ...

Posted 2 months ago

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