Location based at Bangalore to take care of Karnataka, Telengana .Tamilnadu, Kerala Responsible for meeting monthly targets of Service Business (Comprehensive Monthly Contract/ Annual Maintenance Contract/ Repair Business/ Consumable Business) for South II region consists of Karnataka, Telangana Kerala. Evaluate budget proposals and manage purchases and expenses Represent the company to clients at meetings, conferences and sales negotiations Communicate with every department regularly to handle problems, identify new opportunities and build trust and transparency Assess employee performance and provide ongoing training and development programs Engages the customers through scorecards and f2f reviews Participates in internal commercial discussions related to services Regularly communicates with TS employees Drive South II AR by sending weekly/ monthly AR reports Sets up daily / weekly / monthly reviews with the South II team Generate reports on TS business analytics and share with the team PM compliance for govt hospitals for South II Enables inputs for the quarterly forecast Challenges team on opportunities for improvement on revenue Reviews monthly cost and identifies opportunities for improving cost base Identify opportunities on improving contract profitability Leads AR recovery discussions internally and eliminate bad debts Engages customer on long term contracts Abide by the price list, credit policy endorsed by finance for CMC repairs Builds install base for all the active equipments across South II region for contracts sales Lead annual goal setting in line with the regional expectations

Assist in the preparation and processing of purchase orders. Maintain accurate records of purchases, pricing, and other important data. Communicate with suppliers to ensure timely delivery of products. Resolve issues related to order discrepancies or delays. Support inventory management by monitoring stock levels and placing orders as needed. Collaborate with internal departments to understand their purchasing needs. Proficient in Microsoft Office Suite, especially Excel. Excellent communication skills for supplier interactions

Esskay Compu Services Pvt Ltd is looking for Executive - Customer Care Operator to join our dynamic team and embark on a rewarding career journey Customer Support: Respond promptly to customer inquiries via phone, email, chat, or social media channels Listen attentively to customer concerns, provide accurate information, and offer appropriate solutions to meet their needs Issue Resolution: Investigate and resolve customer complaints or issues in a timely manner, ensuring a satisfactory resolution for the customer while adhering to company policies and procedures Product Knowledge: Develop a deep understanding of the company's products or services to effectively assist customers with questions, troubleshooting, and product recommendations Communication: Communicate effectively and professionally with customers, colleagues, and other departments to relay important information, escalate issues when necessary, and collaborate on problem-solving Documentation: Maintain detailed and accurate records of customer interactions, including inquiries, complaints, and resolutions, using the company's CRM system or other designated platforms Customer Satisfaction: Strive to exceed customer expectations by delivering personalized service, demonstrating empathy, and going above and beyond to ensure customer satisfaction and loyalty Continuous Improvement: Identify opportunities for process improvements or enhancements to streamline customer service operations and enhance the overall customer experience Compliance: Adhere to company policies, procedures, and quality standards to ensure consistency and compliance with regulatory requirements

Job Title: Junior Executive - Junior admin executiveLocation: BangaloreAcademic Qualification: Any DegreeYears of Experience: 1 year or FreshJob Profile: Answer Queries, calls from Customer & Clients, Handle requests and queries appropriately via phone or email.Performing basic admin duties including printing, issuing the Job reports & updating the status to client.Emailing the daily status and sending/replying to emails on time.Assisting and coordinating with the Engineer teamProcessing company receipts Invoice, Bills & Preparing periodic MISManaging database in excel & internal CRM Software, Preparing the monthly performance data.Identifying and updating the product warranty & repair warranty status into excel.

Esskay Compu Services Pvt Ltd is looking for Junior Executive - Front Desk Executive to join our dynamic team and embark on a rewarding career journey Reporting to management and performing administrative duties.Answering telephone calls, as well as screening and forwarding calls.Scheduling and confirming appointments, meetings, and events.Welcoming and assisting visitors in a friendly and professional manner.Handling basic inquiries and sorting mail.Copying, scanning, and filing documents.Monitoring office supplies and ordering replacements.Keeping the reception area tidy and observing professional etiquette.Performing other administrative tasks, if required.

Develop and implement sales and marketing plans to achieve company targets and goals Identify potential customers, generate leads and follow up with them to secure new business opportunities Build and maintain relationships with existing customers to maximize retention and identify opportunities for upselling or cross-selling Research and analyze market trends and competitor activity to develop effective marketing strategies Collaborate with cross-functional teams, including product development, operations, and customer service to ensure that customer needs are met Prepare and deliver presentations, proposals, and quotes to potential customers Attend trade shows, conferences, and other events to promote the company's products and services Conduct market research to identify new products, services, and features that could increase sales and profitability Monitor sales performance and provide regular reports on progress towards achieving sales targets Excellent communication and interpersonal skills Strong analytical and networking skills

Academic Qualification: Degree or Diploma- Electrical/ElectronicsJob Profile: Thermo Fisher XRF equipment, covering preventive maintenance, breakdown support, calibration, and installation tasks.Job Responsibilities: Assist senior field service engineers in installation and maintenance.Provide technical support for on-site troubleshooting. Conduct routine maintenance checks. Ensure compliance with safety and operational guidelines.

Academic Qualification: HSCJob Profile: Need front office customer care officer for multibrand center.Experience:- Above 2 yearsCustomer Care Operator Job Responsibilities: Handle inbound and outbound customer calls. Resolve customer queries, complaints, and service requests. Maintain customer records and update databases. Provide product and service information to customers. Work closely with service and sales teams for seamless customer support.

Academic Qualification: HSCYears of Experience: 2Job Profile: Need Mid-Level Mobile repair egineer at service center.Experience:- Above 2 yearsJob Responsibilities: Perform in-depth troubleshooting and repair of electronic/electrical equipment. Test and validate repaired products before dispatch. Maintain detailed documentation of repairs and findings. Assist in improving repair processes and techniques. Ensure all work meets quality and safety standards.

Academic Qualification: MBAJob Profile: Visit and contact customer for AMC and spare sales for RationalJob Responsibilities: Oversee daily operational activities and ensure smooth service delivery. Monitor process efficiency and recommend improvements. Coordinate with different departments to resolve service issues. Maintain operational records and generate reports.

Purchase of spare parts, groceries, office equipment s, office accessories, office stationaries To lift the heavy materials and place in the stores, keep the store items maintained regularly Loading and unloading of the heavy materials Helping admin staff and engineering staff on day-to-day activities Timely packing of the dispatching materials Payment deposit at bank and getting receipt Visiting the customer place. For pickup and delivery of the materials Serving Coffee, Tea, Snacks for visitors Cleaning the office desks, Boxes and help all the staff to maintain the 5 s

Esskay Compu Services Pvt Ltd is looking for Executive - Procurement to join our dynamic team and embark on a rewarding career journey Identifying and evaluating suppliers based on quality, cost, reliability, and other factors Negotiating contracts and terms with suppliers to secure favorable pricing and terms Managing supplier relationships and conducting regular performance evaluations Forecasting demand and monitoring inventory levels to prevent shortages or excess stock Coordinating with internal stakeholders to understand their procurement needs and requirements Developing and implementing procurement strategies to streamline processes and reduce costs Ensuring compliance with company policies, regulations, and ethical standards Analyzing market trends and staying informed about industry developments to make informed procurement decisions Candidate should be Procurement background. Vendor management Accounts related knowledge Negotiating skill.

Manage the Service Centre for consumer electronics Call assigning, CRM management Field Service Engineer management Billing / Claims

Job Responsibilities: Assist senior field service engineers in installation and maintenance. Provide technical support for on-site troubleshooting. Conduct routine maintenance checks. Ensure compliance with safety and operational guidelines. Should attend Installation, PM and BD calls of Rational

Diagnose and repair faulty electronic/mechanical equipment. Maintain service records and report recurring issues. Ensure timely completion of repair work. Assist senior engineers in troubleshooting complex issues. Follow safety standards and quality procedures. Repair of Epson Printer Product

Job Responsibilities: Assist senior field service engineers in installation and maintenance. Provide technical support for on-site troubleshooting. Conduct routine maintenance checks. Ensure compliance with safety and operational guidelines. Should attend Installation, PM and BD calls of Rational

Job Profile: Attend customer issueCRM updationResolving customer queriesUpgrade Sales,

Call assigning and scheduling engineers for calls.CRM handling and managing data in internal sheets

Job Title: Office Assistant - PackingLocation: BangaloreAcademic Qualification: Any schoolYears of Experience: FreshJob Profile: Purchase of spare parts, groceries, office equipments, office accessories, office stationaries To lift the heavy materials and place in the stores, keep the store items maintained regularlyLoading and unloading of the heavy materialsHelping admin staff and engineering staff on day-to-day activitiesTimely packing of the dispatching materialsPayment deposit at bank and getting receiptVisiting the customer place. For pickup and delivery of the materialsServing Coffee, Tea, Snacks for visitorsCleaning the office desks, Boxes and help all the staff to maintain the 5s

Job Profile: Need Mid-Level Mobile repair egineer at service center.Job Responsibilities: Perform in-depth troubleshooting and repair of electronic/electrical equipment. Test and validate repaired products before dispatch. Maintain detailed documentation of repairs and findings. Assist in improving repair processes and techniques. Ensure all work meets quality and safety standards.

Job Profile: Responsible for meeting monthly targets of Service Business (Comprehensive Monthly Contract/ Annual Maintenance Contract/ Repair Business/ Consumable Business)Evaluate budget proposals and manage purchases and expensesRepresent the company to clients at meetings, conferences and sales negotiationsCommunicate with every department regularly to handle problems, identify new opportunities and build trust and transparencyAssess employee performance and provide ongoing training and development programsEngages the customers through scorecards and f2f reviewsParticipates in internal commercial discussions related to servicesRegularly communicates with TS employeesDrive East AR by sending weekly/ monthly AR reportsSets up daily / weekly / monthly reviews with the East teamGenerate reports on TS business analytics and share with the teamPM compliance for govt hospitals for EastEnables inputs for the quarterly forecastChallenges team on opportunities for improvement on revenueReviews monthly cost and identifies opportunities for improving cost baseIdentify opportunities on improving contract profitability Leads AR recovery discussions internally and eliminate bad debtsEngages customer on long term contractsAbide by the price list, credit policy endorsed by finance for CMC & repairsBuilds install base for all the active equipments across East India for contracts salesLead annual goal setting in line with the regional expectations.