Espire Infolabs is a leading provider of technology-driven solutions for content management, digital transformation, and automation. They specialize in services such as enterprise content management, cloud computing, and customer experience solutions.
Kolkata, Mumbai, New Delhi, Hyderabad, Pune, Chennai, Bengaluru
INR 9.0 - 13.0 Lacs P.A.
Work from Office
Full Time
B.E. / B.Tech / MCA Relevant Experience : IBM Sterling, OMS, Java, Microservices, Springboot Strong proficiency in Java programming language and object-oriented design. Experience with IBM Sterling B2B Integrator (SBI), Sterling Order Management (OMS), or other IBM Sterling applications. Experience with integration technologies such as Web Services, SOAP, REST, and EDI. Knowledge of relational databases (SQL Server, Oracle, etc.) and the ability to write complex SQL queries. Familiarity with version control systems such as Git or SVN. Solid understanding of software development principles and methodologies (e.g., Agile). Ability to troubleshoot and resolve complex technical issues.
Kolkata, Mumbai, New Delhi, Hyderabad, Pune, Chennai, Bengaluru
INR 5.0 - 9.0 Lacs P.A.
Work from Office
Full Time
B.E. / B.Tech / MCA Relevant Experience : L2 Support, WMS, TMS Supports single business/technical applications. (run maintain activities). May be involved in the installation and tuning of modifications, as well as archiving data. Generally, this position has light programming skills in the appropriate language to develop necessary work arounds Provide on-call support for assigned functional areas on regular basis. Ability to accommodate flexible work schedules to meet support levels for globally deployed applications. Able to complete daily activities with minimal supervision related to prioritization and expected delivery. Works directly with Business and other IT teams to understand, diagnose and resolve requests for assistance. Understands compliance and regulatory rules, ensures compliance as directed by manager. Demonstrates comprehension of complex tools and systems. Participate in tuning, monitoring, and testing of applications. Responds to unfamiliar, undefined, unexpected, or unstable situations with the professionally prescribed standard response. Uses standard analytical tools and rules to determine root cause and resolve the broad range of application problems. Ability to participate within the broader IT organization to address business requests. May be involved in projects and change requests, supporting technical activities. Specialist Knowledge Skills: Knowledge of IT Operating Procedures and Teams. Good level of expertise in functional domain or technology. Operating System - Unix/Linux, Windows. Unix sh scripting, Basic SQL scripting. Good level of numeracy. Good analytical and problem-solving skills. Ability to monitor, understand and react to key performance indicators related to the functional areas. Working knowledge of Microsoft Office Suite.
Kolkata, Mumbai, New Delhi, Hyderabad, Pune, Chennai, Bengaluru
INR 11.0 - 15.0 Lacs P.A.
Work from Office
Full Time
BE/ B. Tech/ MCA Relevant Experience : Strong knowledge of IT infrastructure components, networks, servers, storage, databases virtualization technologies Service Delivery Management: Manage the delivery of infrastructure shared services, including network, servers, storage, databases, and other IT infrastructure components. Ensure that services are delivered by SLAs, industry best practices, and organizational standards. Team Management: Lead and mentor a team of infrastructure professionals, including system administrators, network engineers, and support staff. Set clear objectives, provide guidance, and conduct regular performance evaluations. Foster a positive work environment that promotes collaboration and professional growth SLA Compliance: Monitor and enforce adherence to SLAs, ensuring that service delivery meets agreed-upon performance metrics. Proactively address any deviations, identify root causes, and implement corrective actions to maintain high service levels Stakeholder Management: Collaborate with internal stakeholders, such as business units, project managers, and IT leadership, to understand their infrastructure requirements and align service delivery accordingly. Establish and maintain strong relationships, ensuring that customer expectations are met or exceeded Continuous Improvement: Drive continuous improvement initiatives to enhance service delivery efficiency, quality, and customer satisfaction. Identify opportunities for process optimization, automation, and cost reduction. Implement best practices and leverage new technologies to improve service delivery Risk and Issue Management: Identify and mitigate potential risks and issues that may impact service delivery. Develop contingency plans and escalate critical incidents as needed. Ensure compliance with security and compliance requirements in infrastructure operations Budget and Resource Management: Collaborate with the IT leadership team to develop and manage the infrastructure shared services budget. Optimize resource allocation to ensure effective service delivery within allocated budgets Vendor Management: Collaborate with vendors and external service providers to ensure seamless integration and delivery of outsourced infrastructure services. Monitor vendor performance, negotiate contracts, and address any service-related issues Reporting and Documentation: Prepare regular reports and metrics related to service delivery, SLA performance, resource utilization, and operational efficiency. Maintain accurate documentation of infrastructure configurations, processes, and procedures Industry Awareness: Stay updated on emerging trends, technologies, and best practices in infrastructure management. Share knowledge and promote the adoption of innovative solutions to improve service delivery and operational efficiency Open to work in UK Shift
Kolkata, Mumbai, New Delhi, Hyderabad, Pune, Chennai, Bengaluru
INR 9.0 - 14.0 Lacs P.A.
Work from Office
Full Time
B.E. / B.Tech / MCA Relevant Experience : Boomi, EDI 7+ Years of hands-on, full lifecycle software development experience developing and maintaining large scale production integration using Dell Boomi. Strong experience building Boomi processes, managing/deploying/supporting APIs, and leveraging common frameworks such as message queuing, caching, API management, complex mapping, and scripting (JavaScript, Groovy). Experience working with technologies like SOAP, REST, XML, XSLT, WSDL, XSD, JSON. Experience working with JavaScript, Java/Groovy, or any programming language. Good understanding of databases like MySQL / PostgreSQL. Integration experience with at least 2-3 systems such as Salesforce, NetSuite, ServiceNow, Microsoft Dynamics, SuccessFactors, ADP, Concur and custom software applications. Must: Boomi Integration Associate/Professional Developer Certification. Open to work in UK Shift. Shift Time: UK Shift (1:00 PM - 10:00 PM IST).
Kolkata, Mumbai, New Delhi, Hyderabad, Pune, Chennai, Bengaluru
INR 11.0 - 16.0 Lacs P.A.
Work from Office
Full Time
B.E. / B.Tech / MCA Relevant Experience : Managed Services, Delivery Management, KPI, PL, Project Management Ensure the effective delivery of services to clients by managing resources, processes, and service delivery teams. Monitor and report on key performance indicators (KPIs) and service-level agreements (SLAs), ensuring performance is in line with agreed expectations. Act as the primary point of contact for clients regarding service-related issues, incidents, and escalations. Coordinate with other internal teams (technical, operations, etc.) to ensure service delivery meets client requirements. Develop and maintain strong relationships with key client stakeholders. Proactively communicate with clients to ensure they are satisfied with services and to identify areas for improvement. Conduct regular service reviews with clients to understand their needs and ensure continuous improvement. Manage, lead, and develop the service delivery team, ensuring they have the necessary skills and resources to perform effectively. Conduct performance reviews, provide training, and ensure alignment with the company's goals.v Foster a collaborative and customer-focused culture within the service delivery team. Identify areas for improvement in service delivery processes and drive changes to enhance efficiency, quality, and client satisfaction. Work with internal teams to improve operational practices and ensure continuous service improvement (CSI). Monitor the service delivery budget and ensure that services are delivered cost-effectively without compromising on quality. Allocate resources effectively across different projects and tasks to meet client needs and timelines. Strong understanding of IT services and delivery frameworks (e.g., ITIL). Excellent communication and interpersonal skills. Problem-solving and analytical skills. Strong leadership abilities, with experience managing cross-functional teams. Ability to manage multiple priorities in a fast-paced environment. Experience with project management tools and service management software. Proficiency in Microsoft Office Suite and reporting tools.
Kolkata, Mumbai, New Delhi, Hyderabad, Pune, Chennai, Bengaluru
INR 11.0 - 15.0 Lacs P.A.
Work from Office
Full Time
BE/ B. Tech/ MCA Relevant Experience : .Net, MVC, .NetCore, Azure 7+ years of experience in software development using MVC, .Net 4.x, and .Net Core. Proficiency in SQL Server, including T-SQL and basic administrative tasks. Experience with Azure DevOps and CI/CD pipeline implementation. PowerShell scripting experience is good to have. Experience with containerization technologies such as Kubernetes (k8s) and Docker is good to have. Knowledge of PaaS deployment strategies. Experience with IIS deployment and configuration via pipelines. Excellent problem-solving skills and attention to detail. Strong communication skills and the ability to work effectively in a collaborative environment. Open to work in the UK shift.
Kolkata, Mumbai, New Delhi, Hyderabad, Pune, Chennai, Bengaluru
INR 14.0 - 18.0 Lacs P.A.
Work from Office
Full Time
B.E. / B.Tech / MCA Relevant Experience : Azure Cloud, Azure Architect Role Description: We are looking for an experienced and visionary Azure Architect to lead the design, implementation, and optimization of enterprise-level Azure solutions. The ideal candidate will have a deep understanding of Azure infrastructure, enterprise solution design, network interfaces, and architecture capabilities. This role requires strategic planning, hands-on expertise, and a focus on delivering secure, scalable, and cost-efficient cloud solutions. Technical Competencies: Comprehensive Knowledge of Infrastructure Services: Windows Servers, Linux Servers, Networking Firewall Security and Web Application Firewalls Storage Solutions Automation using MS-DOS and PowerShell Azure Infrastructure Management Expertise: Enterprise-level Resource Provisioning and Management Advanced Networking and Connectivity Design Identity and Access Management (IAM) for secure operations Backup, Disaster Recovery, and High Availability solutions Security, Compliance, and Governance Policies Cost Management and Performance Optimization Automation and Scripting for scalable deployments Patch Management and Continuous Updates. Required Skills: Expertise in Azure Resource Manager (ARM), Virtual Machines, Azure Networking, Storage Accounts, and Databases. Proficiency in scripting and automation (PowerShell, Azure CLI, or Python). Experience with infrastructure-as-code tools such as Terraform or Bicep. Strong understanding of Azure monitoring tools (Azure Monitor, Log Analytics, Application Insights). In-depth knowledge of Azure Security (Azure AD, IAM, Security Centre). Familiarity with containerization and orchestration tools (e.g., Docker, Kubernetes on AKS) is a plus.
Kolkata, Mumbai, New Delhi, Hyderabad, Pune, Chennai, Bengaluru
INR 30.0 - 35.0 Lacs P.A.
Work from Office
Full Time
Academic Qualifications : B.E. / B.Tech / MCA Relevant Experience : End to end service delivery, client management, with at least 5 years in a leadership role Role Description: Highly motivated and experienced Software Service Delivery Leader to oversee and optimize the delivery of software services to our clients. This role ensures exceptional service performance, client satisfaction, and operational excellence across all delivery functions. Familiarity with ITIL practices; certifications like ITIL, PMP, or Scrum Master are advantageous. Service Delivery Management: Lead end-to-end delivery of software services across client engagements. Ensure all services meet or exceed agreed SLAs, KPIs, and client expectations. Implement service delivery best practices to ensure consistent and scalable execution. Define and track performance metrics to drive service excellence. Client Stakeholder Engagement: Serve as the primary point of contact for client delivery issues and escalations. Build and nurture strong client relationships through proactive communication. Manage expectations, report on service performance, and present delivery insights to stakeholders. Collaborate with Sales, Account Management, and Support teams to ensure alignment. Team Leadership People Management: Lead and mentor a team of service delivery managers, engineers, or technical leads. Drive team development through training, coaching, and performance management. Plan resource allocation to meet current and future demand. Promote a high-performance culture of accountability, ownership, and collaboration. Continuous Improvement Innovation: Identify and implement improvements to processes, tools, and delivery frameworks. Conduct root cause analyses on recurring issues and drive corrective actions. Leverage client feedback and internal insights to enhance service quality. Stay current with technology trends and delivery methodologies to keep offerings competitive. Technical Oversight Process Governance: Work closely with Engineering, QA, DevOps, and Support to ensure cohesive delivery. Oversee incident and problem management, ensuring timely resolution and communication. Establish governance models for monitoring service quality, change control, and compliance. Support software release planning and ensure alignment with client impact and readiness. Strategic Planning Reporting: Contribute to long-term delivery strategy, budget planning, and resource forecasting. Report on delivery performance, operational metrics, and improvement initiatives to leadership. Drive delivery-related initiatives that align with business goals and client success.
Gurugram
INR 7.0 - 12.0 Lacs P.A.
Work from Office
Full Time
Role & responsibilities 1. Responsible for project facilitation handling day to day queries of project managers related to quality processes 2. Responsible and accountable of flagging process issues /risks/ impact on projects as an outcome of project reviews/ audits 3. Experienced in planning and execution of Internal quality audits to ensure process compliance at all time 4. Manage external audits such as ISO 9001, ISO 27001, CMMI, etc as applicable and assigned, for the organization 5. Conducts Training to create quality awareness across all levels 6. Brings in (introduces) quality improvement processes across the organization by working with teams 7. Defines the relevant processes for the organization and aligns the same to the chosen quality framework and standards, as and when required 8. SEPG experience would be added advantage 9. Able to mentor and guide teams reporting to him/her Preferred candidate profile 1. Good experience of process definition and Implementation for various development lifecycle like Agile and Waterfall 2. Perform Metrics analysis- involvement needed from data collection to data analysis and communicating results to senior management 3. Soft skills- Team player, Good communication, positive attitude
Singapore, Gurugram
INR 20.0 - 35.0 Lacs P.A.
Work from Office
Full Time
We are looking for an experienced candidate in Enterprise market data with good Banking domain exposure. Role - Enterprise market Data Location - Gurgaon/ Remote Onsite travel to Singapore Domain Exposure - Banking Overview: The bank is seeking an experienced System Analyst to join its derivatives development team. The role involves leading the development of Enterprise Market Data Services across Treasury, Risk, Financial, Wholesale, and Retail banking functions. Key Responsibilities: Design and implement an Enterprise Data Management (EDM) system for Market and Referential Data. Work with data vendors like Bloomberg, Reuters, and Super-D. Develop architecture for data acquisition, transformation, and distribution across asset classes (Equities, FX, Commodities, etc.). Lead data modeling and distribution using tools like NeoXam DataHub or Markit. Coordinate with vendors and internal teams for implementation and deployment. Ensure compliance with internal change control and security protocols. Required Skills: Strong experience in Market Data Domain and Enterprise Architecture. Hands-on experience with EDM tools (NeoXam DataHub, Markit, etc.). Ability to lead a team and manage senior vendor relationships. Strong understanding of capital markets and asset classes. Familiarity with Python and data analytics tools is a plus.
Gurugram
INR 15.0 - 30.0 Lacs P.A.
Work from Office
Full Time
Role - Salesforce Location - Hybrid - Gurgaon / Remote Experience - 7+ years Job Summary: We are seeking highly skilled Salesforce Lead Developers with strong hands-on experience in Service Cloud , Einstein for Service for Service , and Agent Console (Agent Workspace) . The ideal candidates will lead technical design, development, integration, and enhancements for customer service initiatives, working closely with business and technical stakeholders. Key Responsibilities: Lead the design, development, and implementation of Salesforce Service Cloud solutions including Case Management, Omnichannel, Knowledge Base, and CTI integration. Architect and develop advanced solutions leveraging Salesforce Einstein Bots , Einstein Case Classification , Einstein Article Recommendations , and Next Best Action features. Customize and enhance Agent Console /Agent Workspace to optimize the agent experience (screen flows, macros, quick actions, guided setups). Build and maintain Lightning Components (LWC), Apex Classes, Triggers, Flows, and Process Builders. Integrate Salesforce with external systems using REST/SOAP APIs, Mulesoft (if applicable). Conduct code reviews, enforce best practices, and guide junior developers. Collaborate with Product Owners, Architects, Admins, and QA to deliver scalable solutions. Participate in technical workshops, solution design discussions, and sprint planning ceremonies. Create technical documentation, deployment scripts, and maintain version control standards. Ensure solutions align with Salesforce governance, security, and architecture best practices. Technical Skills Required: Extensive experience with Salesforce Service Cloud setup, configuration, and optimization. Strong expertise in Einstein for Service (Bots, Article Recommendation, Case Classification). Deep knowledge of Agent Console/Agent Workspace customization. Proficiency in Apex (Classes, Triggers, Batch, Schedulers), Lightning Web Components (LWC) , and Visualforce . Hands-on experience in Salesforce Flows , Omnichannel Setup , Macros , Quick Text . Experience integrating Salesforce with third-party systems via REST/SOAP APIs . Understanding of Salesforce DX , Git based version control, and DevOps pipelines (Gearset, Copado preferred). Knowledge of Data Migration using Data Loader, Workbench, or APIs. Good understanding of Salesforce Security (Profiles, Roles, Permission Sets, Shield).
Gurugram
INR 6.5 - 10.0 Lacs P.A.
Work from Office
Full Time
Roles and Responsibilities Responsible for compensation and benefits programs, including salary structures, bonus programs, and employee benefits. Performance Management: Implement and manage performance appraisal systems. Develop, review, and update HR policies and procedures Collaborate with different stakeholders within the organization to ensure that the defined objectives and goals of the organization are met. Coordinate with regional HR members in different countries and work closely with them on HR operations activities HR Analytics and Reporting: Preparation of MIS reports and present the same as and when needed Any other HR activities assigned from time to time. Desired Candidate Profile Must have at least 5 years in the HR domain and around 2 years in IT industry Should have worked on complex HR reports using HR Analytics Excellent communication and articulations skills and must have an analytical bent of mind Must be aware of industry best practices Should be willing to work from Gurgaon office at Udyog Vihar for 5 days a week
Gurugram
INR 15.0 - 30.0 Lacs P.A.
Remote
Full Time
Candidates can share CV at aishwarya.joshi@espire.com Role Description: The ideal candidate will have a strong background in implementation, deployment, maintenance, and monitoring of Azure infrastructure. This role requires a hands-on expert who can lead complex projects, troubleshoot critical issues, and ensure the smooth operation of Azure-based environments. Relevant Experience: Azure cloud, IAAS, PAAS, Azure Devops, Terraform, Kubernetes Key Responsibilities: 1. Azure Landing Zone • Design and implement Azure Landing Zones to establish a scalable and secure foundation for cloud adoption. • Configure Azure Resource Groups, Policies, and Role-Based Access Control (RBAC) to align with organizational governance. • Deploy and manage networking components, including Virtual Networks, Subnets, and Network Security Groups (NSGs). • Establish connectivity between on-premises and cloud environments using Azure ExpressRoute or VPN Gateway. • Incorporate management groups and subscriptions to create a modular and consistent environment. 2. Automation • Develop Infrastructure as Code (IaC) templates using Terraform, Azure Resource Manager (ARM), or Bicep. • Automate routine maintenance tasks such as backups, patching, and scaling using Azure Automation or Logic Apps. • Implement deployment pipelines for continuous integration and delivery (CI/CD) with Azure DevOps or GitHub Actions. • Schedule and automate cost optimization tasks, including resource cleanup and tagging enforcement. • Leverage Azure Functions to streamline serverless operations for event-driven workflows. 3. Monitoring and Log Management • Configure Azure Monitor to collect and analyse metrics for performance and health monitoring. • Implement Azure Log Analytics and Kusto Query Language (KQL) for centralized log aggregation and analysis. • Set up Application Insights for end-to-end performance monitoring and diagnostics of applications. • Establish alerting mechanisms for proactive identification and resolution of issues. • Ensure compliance by implementing and maintaining audit logs with Azure Policy and Security Centre
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