Email Marketing Associate (Client Service) Optimite

12.0 - 16.0 years

0 Lacs

haryana

On-site

As an Email Marketing Associate (Client Service) at Optimite, you will play a crucial role in managing client communication, task coordination, ESP ownership, campaign execution, and performance monitoring. You will be responsible for ensuring that emails are sent out on time, performance is closely monitored, and communication remains clear and effective. Your primary responsibilities will include acting as the main point of contact for 5-10 eCommerce clients, coordinating briefs, managing client expectations, handling change requests and approvals, and providing feedback loops. You will also create and manage tasks for copywriters, designers, and developers, ensuring that campaigns and flows are delivered punctually. In addition, you will manage client accounts on ESPs like Klaviyo, set up and launch email campaigns and automation flows, and monitor deliverability and list hygiene within the ESP. To succeed in this role, you must have 1-2 years of experience in marketing coordination, account management, or client servicing, possess strong verbal and written English communication skills, be familiar with email marketing tools such as Klaviyo, Mailchimp, or HubSpot, and be comfortable using project management tools like ClickUp or Asana, Google Docs, and Slack. Additionally, you should be detail-oriented, deadline-driven, and have a keen eye for quality and ownership. Success in this role will be defined by your ability to earn the trust of your clients, proactively manage communication, handle ESPs confidently, and evolve into a client-facing strategist who understands what drives results. You will thrive in a solution-first environment, enjoy collaborating with creative, tech, and marketing teams, bring clarity in fast-paced situations, and prioritize execution over excuses. If you are passionate about email marketing, excel in client service, and are looking to grow into a more strategic role within a rapidly growing Email Ops-as-a-Service partner, then this role at Optimite is the perfect opportunity for you. Join our team and be a part of our mission to become the world's number one Email Marketing Agency.,

Posted 4 days ago

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