Sr Associate - CS Project Managers UnitedLex

2.0 - 6.0 years

0 Lacs

haryana

On-site

The Senior Associate- Client Services position based in Gurgaon involves providing daily support to the Project Managers in ensuring the successful delivery of products and services offered by UnitedLex. You will be responsible for following a process-driven execution of project tasks to maintain consistency in Project Management methodology. As a member of the client support centre, you will document and report project details to various stakeholders including Project Managers, Legal Professional Services Leadership, clients, and project teams. Your key responsibilities will include gathering and documenting requirements using standard project intake forms, tracking all aspects of the eDiscovery lifecycle, ensuring Quality Control measures are followed, tracking time spent on project activities, participating in internal communications on standard processes, and monitoring matter communications. Additionally, you will be responsible for loading documents on Relativity, running searches, managing search indexes, and using ticketing tools like JIRA. To qualify for this role, you should have at least 2-3 years of relevant experience, working knowledge of Relativity and other review platforms, strong planning and organizational skills, excellent written and verbal communication skills, proficiency in Microsoft Office Suite and other software applications, ability to multitask and prioritize requests, and willingness to work in 24X7 shifts including weekends and National Holidays. You should also be a team player with a focus on communication, solutions, and building good relationships with clients. If you are looking to join a dynamic team and contribute to the success of UnitedLex, this role offers an opportunity to showcase your skills, provide exceptional customer service, and work collaboratively to meet project requirements. More information on our Privacy Policy can be found on our website at https://unitedlex.com/privacy-policy/,

Posted 2 days ago

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