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2.0 - 6.0 years
0 Lacs
chennai, tamil nadu
On-site
The role within Group Technology and Operations (T&O) involves facilitating the bank's operations by maintaining a robust infrastructure focused on productivity, quality, technology, people capability, and innovation. As a part of Group T&O, you will oversee the Bank's operational processes and aim to provide exceptional service to our business partners across various banking delivery channels. Your primary responsibility will be processing and managing Cheques, Cash, and NACH transactions efficiently. This includes handling Collections and NACH Transactions, coordinating with vendors, addressing queries related to Cheques, Cash, NACH, and ACH Processing, and ensuring compliance with regulations while enhancing operational controls. You will be required to analyze transactional reports, improve operational processes, conduct reconciliations, review and develop department operating instructions, and manage vendor reporting. Additionally, you will engage in query handling for both internal and external stakeholders, prepare monthly vendor reports, review vendor invoices and SLAs, and possess knowledge of the Escrow process. To excel in this role, you should be willing to work 365 days a year with flexible hours, have a strong understanding of Cheques, Cash, and NACH transactions, and demonstrate the ability to learn new products. Being a good team player with excellent communication skills, attention to detail, and data accuracy is essential. Moreover, having proficiency in data entry, corporate banking operations, communication, Excel, and computer skills will be beneficial. Minimum education requirement for this position is a graduation from a recognized university. Core competencies expected include processing with attention to detail, effective communication, governance standards, willingness to adopt new technology, and a positive attitude. Technical competencies such as data entry, corporate banking operations, communication skills, Excel proficiency, and computer skills are critical. The job location for this position is in Chennai, India. As part of this full-time role, you will be required to work collaboratively with your team, manage stakeholders effectively, and prioritize customer experience while ensuring a seamless banking journey for all. This position offers an opportunity to contribute to the efficient and effective functioning of the bank's operations while upholding high standards of service delivery and compliance with regulatory requirements.,
Posted 2 weeks ago
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