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Ocwen Financial Solutions Pvt. Ltd. - APAC logo
Specialist, Digital Communication Ocwen Financial Solutions Pvt. Ltd. - APAC

1.0 - 5.0 years

0 Lacs

karnataka

On-site

Role Overview: You will be responsible for providing excellent customer service by promptly and professionally handling customer inquiries via email. This includes responding to inquiries from various departments, maintaining accurate information in the system, and supporting inbound customer calls during peak volumes. Key Responsibilities: - Handle customer inquiries from various departments such as Home Retention Department, Relationship Managers, and other internal departments through email and website. - Process requests related to Lien Release, Assumptions, Escheat and Land Title Adjustment, Tax and Insurance. - Manage specific tasks in MSP that require sending emails to customers. - Pr...

Posted 3 months ago

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