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Assistant Manager || Nagpur || Customer Service

Hexaware Technologies

1.0 - 3.0 years

5 - 7 Lacs

Nagpur

Work from Office

We are Hiring Assistant Manager at Hexaware Technologies Location -Nagpur Shifts -5 days of work with rotational week off Education - Graduate & Undergrduate Role & responsibilities Team management in Customer Service Domain Attrition Management Preparation of Daily Reports Quarterly Business Reviews (QBR) Monthly Business Reviews (MBR) Handling Team Leads Ensuring process compliance Performance Improvement Initiatives Stakeholder Management Resource Allocation Experience in Customer Service domain Experience in BPO Operations\ HSC with a minimum of 6 years of overall experience, including 1 year as a Assistant Manager from any inbound call center (OR) Graduate with minimum of 6 years of ove...

Posted 3 weeks ago

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