11 Escalations Management Jobs

What your day-to-day will look like: Planning and coordinating daily transportation schedules, route optimization, and vehicle allocation Track all assigned vendor trips daily and ensure timely reporting. Monthly & daily report login and logout, MIS, Compliance & Transport Monthly report. Coordinate with vendors to resolve on-ground transport issues. Maintain and update transport records, trip sheets, and vendor performance logs. Communicate with internal teams for transport requirements or escalations. Ensure that all vendor-assigned vehicles at JLL comply with regulatory and organizational standards. Desired or preferred experience and technical skills: ( add no more than 7 job requirement...

What your day-to-day will look like: Planning and coordinating daily transportation schedules, route optimization, and vehicle allocation Track all assigned vendor trips daily and ensure timely reporting. Monthly & daily report login and logout, MIS, Compliance & Transport Monthly report. Coordinate with vendors to resolve on-ground transport issues. Maintain and update transport records, trip sheets, and vendor performance logs. Communicate with internal teams for transport requirements or escalations. Ensure that all vendor-assigned vehicles at JLL comply with regulatory and organizational standards. Desired or preferred experience and technical skills: ( add no more than 7 job requirement...

The primary responsibility of the IT Support Technician includes managing and administering the information system, computers, servers, internet, e-mail server, and local and wide area networks. You will serve as a valuable resource for other technicians and users in resolving technical issues. Additionally, you will support the IT Manager in implementing and maintaining information systems, data processing systems, databases, network administration, applications programming, web design, and user support across the organization. Any matters that may impact Fairmont Jaipur's interests should be promptly brought to the attention of the management. In terms of people management, you are expecte...

We are seeking a seasoned SAP PTP Consultant (MM) to align SAP Materials Management solutions with business needs within a global SAP program. You will be responsible for designing and implementing solutions related to Purchasing, Inventory Management, and Inbound Logistics. This role requires an in-depth knowledge of SAP MM in a fashion company, with a focus on SAP S4 Fashion, and the ability to work independently to resolve problems and deliver innovative solutions. Roles & Responsibilities: Design, build/configure, and test SAP Materials Management (MM) solutions for a global SAP program. Support business processes associated with Purchasing, Contracts/Outline Agreements, Purchase Pricing...

5+ yrs of exp in customer support,1+ yrs in a leadership role prefered - SaaS or contact center Analytical skills Excellent communication, people management, and conflict resolution skills. working with cross-functional teams.

5+ yrs of exp in customer support,1+ yrs in a leadership role prefered - SaaS or contact center Analytical skills Excellent communication, people management, and conflict resolution skills. working with cross-functional teams.

5+ yrs of exp in customer support,1+ yrs in a leadership role prefered - SaaS or contact center Analytical skills Excellent communication, people management, and conflict resolution skills. working with cross-functional teams.

We are seeking an O365, SharePoint, OneDrive, PowerShell Professional with good experience in support projects and strong troubleshooting knowledge . The ideal candidate will be an expert in the M365 environment and PowerShell scripting , possessing good experience in handling SharePoint Online and OneDrive sync issues . You should be capable of handling major escalations individually and providing support to the team, along with having knowledge in Licenses handling in O365 and AD Sync issues . Key Responsibilities M365 Environment Management : Act as an expert in the M365 environment , providing comprehensive support and administration. Troubleshooting & Support : Provide advanced troubles...

Job Role To respond to customer complaints/issues received on calls/emails and provide effective resolution To handle escalations at level 1 and ensure that the complaint gets resolved rather than getting further escalated Seek advice and escalate the issue to relevant teams Co-ordinate and follow up with support teams for resolution of customer complaints To ensure that customers do not have to approach senior management for resolution of issues Maintain TAT of commitments given to customer Escalate the issue to higher ups whenever required Maintain the data of escalations which will be required for training need and analysis for the teams. This data will also be used to analyze the current...

What your day-to-day will look like: Planning and coordinating daily transportation schedules, route optimization, and vehicle allocation Track all assigned vendor trips daily and ensure timely reporting. Monthly & daily report login and logout, MIS, Compliance & Transport Monthly report. Coordinate with vendors to resolve on-ground transport issues. Maintain and update transport records, trip sheets, and vendor performance logs. Communicate with internal teams for transport requirements or escalations. Ensure that all vendor-assigned vehicles at JLL comply with regulatory and organizational standards. Desired or preferred experience and technical skills: ( add no more than 7 job requirement...

Your day at NTT DATA The Senior Client Project / Program Manager is an advanced subject matter expert, responsible for leading and directing concurrent client projects classified as standard or complex. This role may also be involved in larger-scale programs and is responsible for delivery across multiple business areas, geographies and technologies. The primary responsibility of the Senior Client Project / Program Manager is to interface with all project stakeholders to take projects from original concept through to final implementation, including handing over to Operations (whether internal to organization or to the client's support operations). This role may take responsibility for the ma...