1251 Escalations Jobs - Page 8

Job Title : Customer Relationship Manager (CRM) Department : Customer Relationship Management Location : Chennai Company : Casagrand Builder Pvt. Ltd. About Casagrand : Casagrand is a leading real estate enterprise committed to building aspirations and delivering value. With over 20 years of excellence, we are known for delivering high-quality residential and commercial spaces that redefine customer satisfaction. Our CRM team plays a pivotal role in ensuring post-sales service excellence and fostering long-term customer trust. Key Responsibilities Customer Handling Be the primary point of contact for customers post-booking until handover. Ensure a seamless customer journey by addressing quer...

JOB DESCRIPTION Position: Concierge Executive Location: Andheri East, Mumbai Role Purpose: Resolve customer queries on calls and e-mails, complaints, problems and transactions coherent with agreed service standards and EUROP ASSISTANCE policies Co-ordinate with the relevant departments towards resolution of customers case Essential Duties/Responsibilities: Maintaining a positive, empathetic and professional attitude toward customers always. Assisting HNI client with their request with an aim of providing best possible experience. Processing bookings and making travel arrangements, hotel bookings & other additional on tour services. Strong destination knowledge along with expertise in negotia...

Greetings from Techno Task Business Solutions Pvt Ltd Technotask is an AI-driven Contact Center service provider that offers a comprehensive suite of solutions designed to enhance the customer experience for businesses worldwide. We offer a blend of Gen-AI technology & industry expertise that gives the company a competitive edge, allowing it to meet the unique needs of international brands in diverse industries. Mega Walk-in Drive for International chat process - Non-voice Job Description : * Excellent Communication skills in English * Should have min 6 months to 3 years of Experience from BPO Background (Voice or Non-voice) * Good at typing skills * Well versed in handling customer quarries...

Greetings from Techno Task Business Solutions Pvt Ltd Technotask is an AI-driven Contact Center service provider that offers a comprehensive suite of solutions designed to enhance the customer experience for businesses worldwide. We offer a blend of Gen-AI technology & industry expertise that gives the company a competitive edge, allowing it to meet the unique needs of international brands in diverse industries. Mega Walk-in Drive for International chat process - Non-voice Job Description : * Excellent Communication skills in English * Should have min 6 months to 3 years of Experience from BPO Background (Voice or Non-voice) * Good at typing skills * Well versed in handling customer quarries...

Job Title : Customer Relationship Manager (CRM) Department : Customer Relationship Management Location : Chennai Company : Casagrand Builder Pvt. Ltd. About Casagrand : Casagrand is a leading real estate enterprise committed to building aspirations and delivering value. With over 20 years of excellence, we are known for delivering high-quality residential and commercial spaces that redefine customer satisfaction. Our CRM team plays a pivotal role in ensuring post-sales service excellence and fostering long-term customer trust. Key Responsibilities Customer Handling Be the primary point of contact for customers post-booking until handover. Ensure a seamless customer journey by addressing quer...

Designation:- Associate Analyst/ Analyst Shifts:- UK shifts Transport:- One way Work mode:- In office ( 5 Days) Work location: Ghansoli Roles and Responsibilities 1.Ensuring that customers receive excellent customer service in a written format to include post, email and other forms of communication. 2.Raising complaints within the Respond system. 3.Working DSARS within regulatory timeframes, with attention to detail. 4.Working Credit amendments within business timeframes from requests via various forms of contact. Updating the 3 main Credit reference agency system to ensure customer credit files are correct and showing accurate and up to date information in order to satisfy any query or comp...

Job Title : Customer Relationship Manager (CRM) Department : Customer Relationship Management Location : Chennai Company : Casagrand Builder Pvt. Ltd. NOTE : Kindly mention my name " NIVETHA" in the entry form or interview form and give me the call once you reach the office. About Casagrand : Casagrand is a leading real estate enterprise committed to building aspirations and delivering value. With over 20 years of excellence, we are known for delivering high-quality residential and commercial spaces that redefine customer satisfaction. Our CRM team plays a pivotal role in ensuring post-sales service excellence and fostering long-term customer trust. Key Responsibilities Customer Handling Be ...

**"Exciting Call Center Opportunities!** - Apply once, get access to multiple job openings under one roof. - JobShop offers the best BPO jobs in Bangalore with immediate openings, competitive pay, and growth potential. Start your journey today! Job Details: Process: International BPO | Voice Support Work Locations Available: Manyata Tech Park Whitefield Brookfield Marathahalli Electronic City BTM Layout Eligibility Criteria: Qualification: Graduation completed Communication: Excellent English communication skills Shifts: Rotational (Day/Night) Salary Package: 27,000 to 50,000 CTC (based on experience & skillset) Why Join Us? Work with top international BPO clients Excellent growth opportunit...

Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice, Domestic Voice, International Semi Voice Job Discription Company- First Source Call Arshad 9513229000 1. Process- Sky Suv (Upselling- Voice Process) Unlimited Of Incentives 2. Process- Sky TV (Customer Support- Voice Process) Qualification- 10, Puc, Any Graduate 3. Process- SKY Q (Semi Technical- Voice Process) Qualification- 10, Puc, Any Graduate Fresher/ Experience Location- Brookfield Fresher Salary-21 to 23TK (23CTC) Experience Salary-28 to 35TK (35CTC) Shifts: 5 days working, 2 days rotational off & rotational shift For More Details Call HR Arshad 9513229000 / 99...

Indian Bank hiring Graduates for below role Video KYC Officer Phone Banking Officer Service Assurance team Social Media Escalation Outbound NRI Customer Service Virtual Care Officer Retail lability-outbound Sales Call 8169642494 Yogesh www.hyfly.in Required Candidate profile Handle inbound Video calls of the customer to complete the full KYC Verify the details submitted by the customer while opening the account Ensure KYC is completed by the right party only Cross-selling

Senior Manager - Customer Support - Night Shift - Fintech - 8+ Years - Mohali Location Mohali, Punjab (India) Exciting opportunity for a high-performing professional to lead night shift operations at a fast-growing fintech IT solutions company. The role demands strong leadership in customer support, proven expertise in fintech/BPO operations, and the ability to drive client satisfaction and operational excellence. Your Future Employer - A global fintech IT solutions provider with offices in India, UK, and Seychelles, serving clients across 110+ countries. The organization fosters a start-up culture with a flat hierarchy, offering performance-driven growth opportunities. Responsibilities - 1....

Roles and Responsibilities Handle technical and customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues that require escalation. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Any experience is FINE call hr@7848820042 call hr@7848820048 call hr@7848820050 call hr@7795311458 call hr@9343402211

Greetings from Ignites Human Capital Services Freshers Experienced Freshers 35k Experienced 50k call muthamma@9886112583 call misha@7848820042 call hr ruth@9590520040 call hr Indu@7848820046 call aditi@7795311459 call Mayur 9343402211 Muthamma 9886112583 Indushree V 7848820046 Renuka 7483101122 Anusha 7815982900 suman 7848820047 Sowmya C H 8088720040 Ruth 9590520040 misha 7848820042 pooja 9886112704 Ishita 7829423175 Kavya 7849020010 kashish 7816842400 Harshitha 7848820045 manish 7848820049 Taniya 7848820048 Umar 7815882100 akshatha 7848820050 Anjum 7795311458 shobitha 7816042500 Nandith 9019223789

Hiring for Telecom Gaint !! International Voice Process Grad with 1 yr of exp into International contact center (Voice) can apply Gurgaon Salary- Upto 48k in Hand 6.5 LPA 5 days working/Both side cab 2 Roster off/Night shifts Anjali :9354911705 Required Candidate profile Candidates should have super excellent communication skills Candidates should be immediate joiner Candidates should be comfortable in Night shift and WFO Perks and benefits MIV/Bonus Incentives

Job description **"Exciting Call Center Opportunities!** - Apply once, get access to multiple job openings under one roof. - JobShop offers the best BPO jobs in Bangalore with immediate openings, competitive pay, and growth potential. Start your journey today! Job Details: Process: International BPO | Voice Support Work Locations Available: Manyata Tech Park Whitefield Brookfield Marathahalli Electronic City BTM Layout Eligibility Criteria: Qualification: Graduation completed Communication: Excellent English communication skills Shifts: Rotational (Day/Night) Salary Package: 27,000 to 50,000 CTC (based on experience & skillset) Why Join Us? Work with top international BPO clients Excellent g...

Hiring for Customer Support Night Shift (Immediate Joiners Only!) LOCATION- BENGALORE Work Mode: Work from Office (WFO) Transport: 2-way cab (within 35 km hiring zone) Who Can Apply: Freshers & Experienced candidates For experienced: Customer Support background required UG / Graduate Work Details: 5 Days working, 2 Days rotational off Shifts: Night Shift Interview Mode: Virtual Interview Rounds: HR Versant (60%) Ops Salary: Decent Good Package up to 4.25 LPA Drop your resume at 9251688424 (Chanchal) References are highly appreciated!

You ll manage a diverse portfolio of EMEA customers and be a key driver of Sitetracker s scale strategy shifting from traditional high touch to efficient, repeatable engagement that still feels personal and delivers measurable outcomes. You ll collaborate with Implementation, Product, Support, and Sales to keep accounts moving, unblock friction fast, and translate product capabilities into business value. Over your first year you will: establish a scalable communication strategy; analyze adoption, value, and retention risk across accounts and create/execute formal plans to address them. You will position Sitetracker s solution to customer business needs ensuring stakeholders clearly see the ...

Provide technical product support to customers, resellers, and partners Provide configuration help, troubleshooting and best practice advice to customers Manage cases in our customer support tools to ensure issues are assigned, tracked, escalated, and resolved within SLA targets Provide problem diagnosis and root cause analysis for technical issues Publish Knowledge Base articles for internal and customer audiences Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc. Participate in on-call support 24x7 rotation as assigned. Work towards the team s success we win together Requirements: Typically requires proven knowled...

Job description We are looking for smart & young individuals to join our Banking process. A graduate with good academic records and excellent written English skills & Comprehension skills. A dynamic personality with good communication skills. Job Profile - - Addressing customer queries at the correct authorization level. - Replying back to the queries of the customer through email or on social media channels. - Making sure that the guidelines on customer follow ups across social media platforms/ emails and ensure customer queries are resolved within defined turn around time. - Making sure to meet and exceed escalation committed service levels. Role & responsibilities Preferred candidate prof...

Greetings from Ignites Human Capital Services Freshers Experienced Freshers 35k Experienced 50k Call anusha@7815982900 Call kashishz@7816842400 call Anjum@7795311458 call hr Indu@7848820046 call hr aditi@7795311459

Urgent hiring for Customer service Call on 9740521948 and Share CV mohini.sharma@adecco.com Job Responsibilities: T he Inbound Contacts Representative to represent the company by addressing incoming telephone, digital, or written inquiries To perform varied activities and moderately complex administrative/operational/customer support assignments Perform computations Typically work on semi-routine assignments To address customer needs, which may include complex benefit questions, resolving issues, and educating members To record details of inquiries, comments or complaints, transactions, or interactions and take actions in accordance with them Escalate unresolved and pending customer grievanc...

Work From Home: International Voice Process (Mortgage Loan Depot) Process: Mortgage Loan Depot Role: International Voice Customer Support Requirements: Minimum 1 year of international Voice experience (Customer Support) Night shift availability Education: Only Graduates (No BE/BTech) Candidates must be from Bangalore or Chennai Strong communication skills Job Details: Location: Chennai (Permanent Work from Home) CTC: 3.5 LPA 5 days working, 2 days rotational off Interview Rounds: HR + Operations System will be provided by the company Permanent WFH opportunity Contact: Varsha 9251688428

Role: International Chat Process (US Customer Support) Location: Bangalore (Work from Office) Shift Timings: US shifts Working Days: 5 Days a Week (2 Days Off) Transport: 2-Way Cab Facility Joiners: Only Immediate Joiners will be considered Eligibility Criteria: Freshers or Minimum 1 year of experience in Customer Support Freshers with excellent communication skills can also apply Undergraduates can apply Key Skills Required: Customer Handling and Inbound Call Management Understanding of CSAT, AHT, and BPO Metrics Excellent verbal communication in English Ability to deliver results under pressure CTC: Up to 4.22 LPA CONTACT: Sanjana- 9251688426

Customer Support: Voice Process | Work from Office | Day Shifts | Bangalore We are hiring for a Voice Sales Process in Bangalore. If you have strong communication skills and a passion for sales, this is the right opportunity for you! Requirements: Min. 1 year experience in Customer Service or Sales Excellent communication Skills Qualification: 12th pass & above 6 days working | Rotational day shifts | 1 weekly off Benefits: CTC up to 27,000 Incentives up to 80,000 Attendance Bonus + Perks Contact: Zainab- 9251688430

ob Description Customer Support Lead About Us: Enkel is not just revolutionizing accounting services; we're architecting the future of tech-driven financial solutions. Committed to transforming organizations, we deliver top-tier, cloud-based accounting services to over 300 Canadian businesses and not-for-profit organizations. Our mission is to empower clients with cutting-edge accounting solutions, propelling them toward excellence. Enkel is a Canadian company with offices in Canada and India, specializing in Financial Operations solutions with a strong focus on finance, accounting, and operational efficiency. Our core team brings expertise from the finance, outsourcing, and corporate sector...