1251 Escalations Jobs - Page 7

Greetings from Ignites Human Capital Services SPOT OFFERS WITH INFOSYS(UK SHIFT) salary 45k SPOT OFFERS with ACCENTURE salary 7lks Concs-salary 50k Hi, Your interview has been scheduled @ ignites Human capital services. 4Th Floor, Axis Samriddhi, JP Nagar 4th Phase, Dollar Layout, J P Nagar Phase 4, J. P. Nagar, Bengaluru, Karnataka 560078. Near to LEVELS PUB JP NAGAR 4th phase Meet kavya call harshitha@7848820045 call Aishwarya@7795311104 call manish@7848820049 call aditi@7795311459

**Job Description** As a Senior Executive - Project Outward, your main responsibility is to ensure the quality check before dispatch, proper packaging, dispatch coordination, documentation & compliance, and problem resolution & escalations. **Key Responsibilities:** - Quality Check Before Dispatch: - Verify that each product matches required specifications and meets quality standards - Collaborate with Stock team to address any discrepancies - Prevent customer complaints, returns, and order rejections due to quality concerns - Packaging & Lot Preparation: - Pack goods securely using appropriate materials - Follow standardized packaging guidelines - Organize dispatch lots systematically for e...

As a Customer Support Team Leader, you will play a crucial role in ensuring our customers receive exceptional service and support. You will lead a team of customer support representatives, providing guidance, mentorship, and support to ensure team success. You will also be responsible for overseeing daily operations, resolving escalated issues, and continuously improving processes to enhance customer satisfaction. Minimum 2 years of experience as TL on papers and background of customer support . Creating an inspiring team environment with an open communication culture Setting clear team goals Oversee day-to-day operation and performance Motivate team members Communicate with teams about thei...

Founded in 2010, By an ex-Microsoft 'techie' with no money but truckloads of relentless passion to make a difference in this world, Lenskart is one of the fastest growing eyewear businesses today. Peyush along with his two co-founders Amit Chaudhary and Sumeet Kapahi founded 'VALYOO technologies'. The aim was to truly add 'valyoo' in customers' lives by eliminating the retailers, setting up our own high quality manufacturing and supplying directly to the consumer. With this, they not only cut costs, but also delivered high quality standards, supported with in house robotic lens manufacturing and assembly ensuring 100% precision and top quality control. With a rapidly growing business reachin...

Senior Executive - Contact Center, Social Media Customer Centricity 1. Ensure wing to wing resolution of social media cases with utmost accuracy and deliver best in class service, Final resolution to be communication to customers 2. Ensure Real Time Response on social media platform basis customer sentiments and ensure business reputation is maintained 3. Raise red flags for high aging cases and Highlight intra and inter dept errors for resolution 4. To be sensitive towards complaints and the stricter timelines, should co-ordinate with cross functions to get necessary resolution, requires follow-ups and influencing decisions 5. Liaison with Sales, marketing, Risk, Product, pricing, and colle...

Primary Skills required Complete Calling Profile, dialer based role-Outbound call (150+ calls in a day) Must have credit card knowledge Can manage Sales Targets, atleast 50 onboarding of credit cards has to manage by this candidate. Must be able to manage customer complaints & queries Excellent communication Skills-Written+ verbal Experience required 2.5-3 Years (Sr Executive) Relevant Experience required Minimum 2.5 Years Preferred Industry Credit Card only Education Graduation-Full time only Shift Timings General Shift -Roster based Role Purpose Responsible for handling of Inbound calls / outbound from Credit Card holders to resolve customer services requests, complaints & queries as per a...

Dear Candidate, Greetings from Decorpot! Job Description: We're looking for a resilient, empathic Sales Executive to contribute to the growth of our company. As a sales Executive, you will analyse prospective clients and sell our product/services. You will also be responsible for handling clients' complaints and resolving them promptly. Additionally, you will have to build a strong relationship with the clients. Role & Responsibilities: Responsible for selling value and creating credibility. Ability to work well in a team environment. Demonstrating and presenting products and services to clients Crafting business proposals and contracts to draw in more revenue from clients Enthusiastic in bu...

Urgent Hiring For "Email Support Executive" Experience: Minimum 1 Year in BFSI/ 2 Year in Other domain Shift: Day shift Immediate joiners preferred Package - 3 LPA - 3.5 LPA HR Krapanshi 9111762733 Required Candidate profile Graduation is mandatory Excellent communication is required 1 year experience in Email is mandatory in banking or 2 years Other Domain Email drafting experience is compulsory

Looking for an experienced L3 Escalation Desk (Chat & Email) professional with 23 yrs in customer service (E-com preferred). Must handle complex issues, take independent decisions, and have strong communication & CRM skills.

Must have 1+ Year of experience working in Australia BPO or other Australian industries. Fluent communication skills in Aussie English is a must. We are seeking a skilled, reliable, and efficient Assistant to support our Loan Agency business who can assist with administrative duties and provide excellent customer service and also assist with some warm sales . The ideal candidate should be detail-oriented, organized, and communicate well. The tasks may include outbound calling, data entry, scheduling appointments, managing email correspondence, conducting market research, and assisting with client inquiries. The assistant should have contact center experience in home loans or real estate or a...

( ATLEAST 1 YEAR INTERNATIONAL CHAT EXPERIENCE MENDATORY) Role & responsibilities Resolve International customer queries Over Chat. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid and complete information by using the right methods/tools. Meet personal/customer service team sales targets and Chat handling quotas. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Follow communication procedures, guidelines and policies. Preferred candidate profile Proven customer support...

Greetings from Ignites Human Capital Services SPOT OFFERS WITH INFOSYS(UK SHIFT) salary 45k SPOT OFFERS with ACCENTURE salary 7lks Concs-salary 50k Hi, Your interview has been scheduled @ ignites Human capital services. 4Th Floor, Axis Samriddhi, JP Nagar 4th Phase, Dollar Layout, J P Nagar Phase 4, J. P. Nagar, Bengaluru, Karnataka 560078. Near to LEVELS PUB JP NAGAR 4th phase Meet kavya call harshitha@7848820045 call rakshith@7795311104 call manish@7848820049 call aditi@7795311459

Role Overview: As a Customer Support Representative at Teleperformance, you will be responsible for answering daily customer correspondence through voice and non-voice methods such as telephone, email, and chat. Providing order assistance and product information in a professional and efficient manner will be a key part of your role. You will work in a blended process of both Inbound and Outbound, offering knowledgeable answers to questions, handling customer complaints and escalations, and providing solutions for basic problems within specified time limits. Engaging with customer requirements effectively is essential for success in this role. Key Responsibilities: - Answer daily customer cor...

As a Support Services Coordinator at Ahead Foundry, a leader in technology solutions, your role is crucial in ensuring efficient issue resolution and maintaining elevated levels of client satisfaction. Your responsibilities will include: - Customer Support Coordination: - Serve as the primary liaison between customers and the required teams - Manage incoming support requests via phone, email, and ticketing systems, ensuring timely and accurate responses - Assign tickets to the appropriate team members based on expertise and availability - Generate RMAs, replacement orders, and return labels - Coordinate with partners for on-site services - Service Monitoring and Escalations: - Monitor open c...

As an Execution Intermediate Analyst at our company, you will play a crucial role in performing risk and compliance reviews in coordination with the broader Anti-Money Laundering (AML) team. Your main responsibility will be to utilize your in-depth AML knowledge to review, analyze, and conduct effective due diligence and investigations on higher risk cases that may pose a potential risk to Citi. Responsibilities: - Create the KYC Records in the KYC system by gathering information from internal and external sources within the agreed deadline - Proactively engage with stakeholders to update the system with information until the final approval of the KYC Record - Review information from various...

Job Title : Customer Relationship Manager (CRM) Department : Customer Relationship Management Location : Coimbatore Company : Casagrand Builder Pvt. Ltd. About Casagrand : Casagrand is a leading real estate enterprise committed to building aspirations and delivering value. With over 20 years of excellence, we are known for delivering high-quality residential and commercial spaces that redefine customer satisfaction. Our CRM team plays a pivotal role in ensuring post-sales service excellence and fostering long-term customer trust. Key Responsibilities Customer Handling Be the primary point of contact for customers post-booking until handover. Ensure a seamless customer journey by addressing q...

Essential Duties and Responsibilities: Responsible for ensuring customer satisfaction (students and parents) & retention Ensure proper communication & relationship with all the students and parents for entire course duration. Monitoring and ensure proper collection of revenue and reduce branch expenses. Ensure compliance with laws & regulations as applicable. Handling any kind of Parent enquiry & Student enquiry or complaints Should co-ordinate with all departments at branch/region/Corporate office. Ensures general cleanliness, appearance and safety of the office premises.

Job Description - Customer Support Executive Overview: We are looking for a proactive Customer Support Executive to join our Feedback Team. The role involves collecting customer feedback, resolving queries, and ensuring a positive customer experience. You will play a key role in driving service improvements by being the voice of the customer. Job Type: Full-Time Experience: 0 - 4 Years Key Responsibilities: 1- Engage with customers via calls, emails, chats, or surveys to collect feedback on their experience. 2- Handle and resolve customer complaints or concerns in a timely and empathetic manner. 3- Document feedback, categorize it based on themes, and escalate issues to relevant teams. 4- Co...

Roles and Responsibilities Handle customer queries via email, chat, and phone calls to resolve their concerns in a timely and professional manner. Manage complaints effectively by understanding the issue, providing solutions, and ensuring high levels of customer satisfaction. Escalate complex issues to senior team members or other departments when necessary while maintaining accurate records of all interactions. Meet performance targets for query resolution rates, first-call resolution rates, and overall customer satisfaction.

About Newton of Technology: Newton School has formed a powerful partnership to drive transformation in the world of technology and education. Newton School, dedicated to bridging the employability gap, has partnered with Rishihood University, India's first impact university, and Ajeenkya DY Patil University, Pune. Together, we will be revolutionizing education, empowering students, and shaping the future of technology. With a team of experienced professionals and renowned investors, we are united in our mission to solve the employability challenge and make a lasting impact on society. Job Description: We are seeking a proactive and dynamic Operations Associate to join our Learning Department...

Opening For Inbound Customer Service Process Location - Airoli HSC/Graduate Fresher Can Apply Rotational Shift & 2 Week Off Salary 25k in hand Need Immediate Joiners Walk-in Interview on Tuesday At Mulund Easy Selection call on 72768 25565

Mega Direct Walk-In Drive Associate Sales Consultant @ Policybazaar.com! --- Step In Today, Build Your Career Tomorrow! Join Indias No.1 Online Insurance Platform and start your journey in Sales & Fintech. --- Location : Chennai Eligibility : 12th / UG / PG / Diploma Freshers & Experienced Welcome Role : Associate Sales Consultant Salary : 2.55 - 4.00 LPA + Unlimited Incentives Shift : Fixed Day Shift | 6 Days/Week | 1 Weekly Off --- What You'll Do: Connect with customers & recommend insurance/financial plans Drive sales and achieve exciting targets Deliver great customer experience --- What Were Looking For: Fluent in Tamil Smart, confident & goal-oriented Quick learner --- Perks & Benefits...

Greetings from Ignites Human Capital Services Experience into 6 months bpo Experience can apply(health care) Freshers salary:27k Experienced:50k call mayur@9343402211 call Muthamma@9886112583 call Suman@7848820047 call aditi@7795311459 Only Graduates can apply work location:Marathalli

Position Summary: Security operations team is responsible for ensure that the Confidentiality, Integrity and availability of the organization is always protected. The person working in L1 SOC team operates the security monitoring solutions, reacting timely to security events as identified. The role requires working in shift schedule to cover 24/7. Job Functions and Responsibilities: Monitoring and analysis of cyber security events from various Security Tools. First level contact for MSP to connect with for any support. Triage security events and incidents, detect anomalies, and report remediation actions. Execution of SOC procedures Ensure completeness of the incident information. Analysis o...

Company Overview ANCKR is a bold, U.S.-led software development agency that combines American leadership with top-tier international talent. We specialize in AI-enhanced web and mobile development, process automation, and digital transformation . We're not your average dev shop. We're a tech-first, values-driven partner committed to building things that lastfor startups and scaling enterprises alike. Learn more at: www.anckr.com Job Summary As the Support Lead / Manager , you will establish ANCKR's support function with an AI-first strategy . Your mission is to design a system where AI agents handle frontline intake (knowledge base queries, FAQs, routing, RAG-powered suggestions) and humans ...