1251 Escalations Jobs - Page 6

Urgent Hiring For "Email Support Executive" Experience: Minimum 1 Year in BFSI/ 2 Year in Other domain Shift: Day shift Immediate joiners preferred Package - 3 LPA - 3.5 LPA Required Candidate profile Graduation is mandatory Excellent communication is required 1 year experience in Email is mandatory in banking or 2 years Other Domain Email drafting experience is compulsory

Hi Jobseeker, Greeting from Shiningstars ITPL We are hiring for Customer Service Executives at Bengaluru and Hyderabad Salary:- For Bengaluru - upto 3.5LPA For Hyderabad - upto 4.5LPA *Any Fresher/ Experienced /Undergraduate/Graduate all can apply* *CANDIDATES MUST KNOW HINDI (FOR BENGALURU)* Working Conditions : Rotational Shift (Day/Night) 5/6 working days Weekly off : Rotational Key Responsibilities: Handle high volume of inbound and/or outbound calls inquiries from customers. Assist customers with queries related to products, services, billing, troubleshooting, and account management. Resolve customer complaints efficiently and empathetically. Record customer interactions and update acco...

Role: Customer Support Executive (International BPO) Location: DLF Building, Gachibowli, Hyderabad Shift Timings: 24/7 Rotational Shifts Work Schedule: 5 Days Working, 2 Rotational Week Offs Cab Facility: 2-Way (Available within Hiring Zone Only) Work Mode: Work from Office Qualification: Only Graduates Expected CTC: Up to 4.5 LPA Interview Mode: Walk-in Joining: Immediate Joiners Eligibility Criteria: Minimum 1 year of experience in International Customer Support (Voice Process) Strong customer service and troubleshooting skills Excellent communication in English Contact: Sanjana- 9251688426

Role: Customer Support Executive (International BPO) Location: DLF Building, Gachibowli, Hyderabad Shift Timings: 24/7 Rotational Shifts Work Schedule: 5 Days Working, 2 Rotational Week Offs Cab Facility: 2-Way (Available within Hiring Zone Only) Work Mode: Work from Office Qualification: Only Graduates Expected CTC: Up to 4.5 LPA Interview Mode: Walk-in Joining: Immediate Joiners Eligibility Criteria: Minimum 1 year of experience in International Customer Support (Voice Process) Strong customer service and troubleshooting skills Excellent communication in English Contact: Zainab- 9251688430

Join World's Largest E-com service provider as Sr. Customer Support Agent! Work with one of the top MNCs in a dynamic international BPO role based at Eco Space, Bangalore. Call HR Sara On 6360065554 or 9964080000 or visit jobshop.ai to explore other open positions with us Job Summary We are looking for a proactive and customer-oriented International Ecommerce Customer Support Agent who will handle inquiries and issues from our global customers. This person will act as the frontline of support, ensuring excellent service, resolving problems timely, and contributing to positive shopping experiences across all channels. Key Responsibilities Handle customer inquiries via various channels email, ...

**Role Overview:** As a valuable member of the Medtronic team, you will have the opportunity to contribute to the advancement of healthcare access and equity through innovation and leadership. Your role will involve developing and implementing manufacturing IT systems, leading cross-functional project teams, and ensuring successful project execution. **Key Responsibilities:** - Develop a comprehensive project plan for manufacturing IT systems implementation, including tasks, timelines, resources, and milestones. - Define project scope, goals, and objectives aligned with organizational strategy. - Identify and mitigate potential project risks for successful execution. - Lead a diverse cross-f...

Role: Customer Service Exp: 0 to 3year of experience in an international voice-based customer support role Willingness to work in rotational shifts, including night shifts. Note: Immediate Joiners Only Contact HR Ayesha -7676529751 (whats'app)

The Cisco Wireless Engineer will be responsible for the design, deployment, optimization, and support of enterprise-grade Cisco Wireless LAN solutions. The role involves working with Cisco Catalyst and AireOS Wireless LAN Controllers, access points, and Cisco DNA Centre to ensure secure, reliable, and high-performance wireless connectivity across the organization. PRIMARY RESPONSIBILITIES Design, implement, and optimize Cisco Wireless solutions including Catalyst Wireless LAN Controllers (WLC), Access Points, DNA Centre, and integration with Identity Services Engine (ISE). Provide end-to-end technical leadership on enterprise wireless projects, from HLD/LLD creation to deployment and validat...

JOB SUMMARY The Cisco Wireless Engineer will be responsible for the design, deployment, optimization, and support of enterprise-grade Cisco Wireless LAN solutions. The role involves working with Cisco Catalyst and AireOS Wireless LAN Controllers, access points, and Cisco DNA Centre to ensure secure, reliable, and high-performance wireless connectivity across the organization. PRIMARY RESPONSIBILITIES Design, implement, and optimize Cisco Wireless solutions including Catalyst Wireless LAN Controllers (WLC), Access Points, DNA Centre, and integration with Identity Services Engine (ISE). Provide end-to-end technical leadership on enterprise wireless projects, from HLD/LLD creation to deployment...

Senior Executive ORM - Job Title: Senior Executive ORM (Social Media Escalations) Location: [Bangalore] Department: [ORM] Role Overview The Senior Executive ORM will be responsible for managing critical and high-priority customer escalations received via social media channels. The role requires prompt, empathetic, and resolution-focused responses to safeguard brand reputation, ensure customer satisfaction, and provide actionable feedback to internal stakeholders. Key Responsibilities Monitor and respond to escalations on all social media platforms (Facebook, Twitter/X, Instagram, etc.) in real-time. Handle high-impact and sensitive cases with accuracy, discretion, and professionalism. Coordi...

Job Description ( CRM - Client Servicing) Communicating with clients via phone calls, emails, or in-person . Identifying and resolving client queries Maintaining a detailed and accurate record of all client details and communications Building and maintaining long-lasting business relationships with clients Ensuring to respond to client queries in a professional and timely manner Assisting in the hiring process and providing necessary guidance to the team members and new recruits Providing clients with relevant information on the products and services offered by the company Identifying and making promotional/marketing offers to potential clients Achieving the monthly/yearly revenue targets Pe...

Role & responsibilities Team Leadership: Prior experience in leading teams, ideally in customer service or BPO. Customer Service: Background in client support, preferably in e-commerce or Escalation Management. Communication: Strong verbal and written skills for effective internal and external interactions. Problem-Solving: Ability to handle complex issues while ensuring a positive customer experience. Performance Management: Skilled in setting targets, tracking progress, and giving feedback. Preferred candidate profile Any Graduate 2+ Years in BPO Environment, with 1 Year of year as a Team Lead Good Communication Skills Must be an immediate joiner Must reside at Bangalore currently Contact ...

- Responding to customer queries across phone, email, and chat. - Troubleshooting issues related to product or service usage. - Resolving customer complaints - Diagnosing and troubleshooting technical issues - Providing timely and accurate information regarding products and services Preferred candidate profile - Open-mindedness to continuous learning - Excellent time management and ability to multitask. - Excellent verbal and written communication skills. Whatapp resume to Phone: 9092250005 Email : hrd@redetechnologies.in

Greetings from KVC CONSULTANTS LTD. Hiring Open for Day Shift Voice Role in Bangalore (Electronic City) Profile - Voice Process Qualification * Good Verbal --- communication skills in English Fresher/experienced eligible Only Graduates WALKIN INTERVIEWS Salary -Rs 2.77 LPA - Rs 4.75 LPA (Hike Based on Experience) Graduate Freshers can apply For Experienced need minimum 1 year of BPO exp required. Working days -6 ROLES AND RESPONSIBILITIES Customer Interaction: --Engage with customers over phone calls to provide support, answer queries, and resolve issues in a professional and courteous manner. --Address customer concerns and provide relevant solutions, ensuring satisfaction. Issue Resolution...

We are looking for a Customer Escalation Officer to handle and resolve customer grievances related to life insurance policies. The ideal candidate will act as a bridge between customers, branch teams, and internal departments to ensure timely resolution of escalated issues. This role requires strong communication skills, attention to detail, and a customer-first mindset to maintain service quality and client satisfaction. Roles and Responsibilities Manage customer escalations, queries, complaints, and grievances in a timely and efficient manner. Handle complex issues related to life insurance products and services. Ensure effective issue resolution through root cause analysis and implementat...

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English l...

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English l...

Designation :Deputy Manger Voice Payroll-Bank payroll Job Location-Jui Nagar/Thane/Andheri Process-Inbound/Outbound Salary-Upto 4 Lakh (Depending On Interview) Day Shift Work From Office Call 9082104424 Sanika email-hyflyhr9@gmail.com www.hyfly.in Required Candidate profile Forex inb, Nri outb 24*7 for males and females will work upto 7.30pm only Graduate with at least 4/5 coms + exp in ceo level escalations or Nri Sales or premium rm is a must 2 rotational offs given Perks and benefits Medical Allowance + Performance based Incentives

BPO International Customer Support Voice process,1 year as a Team Leader on paper * Rotational Shifts *Manage team *Knows performance metrics *Motivates team Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity!

Hi, Please find the JD below. Good communication skill. Handling user escalation. Monitoring of tickets and taking the actions necessary to meet SLA. Respond timely to support analysts when requested. Validate completion of a ticket. Invoke functional escalation process to engage a support team when required. Apply first call resolution using knowledge base. Handling multi states operations or Pan India operations Preparing Daily and weekly tracker and share with central team as well as Client. Minimum graduate is required. If you are interested in technical job, then please do not apply for this job requirement.

Vidal Health Insurance TPA is hiring for Executive for Back office(Male Candidate only) Key Responsibilities: Inward entry, Scanning, File Dispatch, Documents collection from insured/underwriting office. Data Entry Qualification & Experience required: Experience: Minimum Graduation with 0-1 years of experience in Customer Service with good com skills. Industry- Health Insurance or TPA company only will be preferred if exp Candidate can join immediately Interested candidate can call on 9971006988

Role: International Chat Process (US Customer Support) Location: Bangalore (Work from Office) Shift Timings: US shifts Working Days: 5 Days a Week (2 Days Off) Transport: 2-Way Cab Facility Joiners: Only Immediate Joiners will be considered Eligibility Criteria: Freshers or Minimum 1 year of experience in Customer Support Freshers with excellent communication skills can also apply Undergraduates can apply Key Skills Required: Customer Handling and Inbound Call Management Understanding of CSAT, AHT, and BPO Metrics Excellent verbal communication in English Ability to deliver results under pressure CTC: Up to 4.22 LPA CONTACT: Insha- 9251688425

Interested candidates can share their CV to Priya Singh on 9971166934 or can mail on priyasingh@policybazaar.com What would be the roles and responsibilities Providing complete information about the product to the customer. Solving all product or service related issues of the customers. Preparing the Customer Service Guidelines Keeping a Record of the Customers Giving the right pitch to the potential customers, so they end up buying the product or availing the services. Keeping a proper record of the customers. Maintaining and updating the information of the customers regularly. Providing the best possible solution to the queries of the customers. Making products and services reports by coll...

Roles and Responsibilities Manage social media escalations from various platforms such as Facebook, LinkedIn, Instagram, and other handles. Handle customer complaints and grievances through email, chat, or phone calls in a timely manner. Ensure effective resolution of customer complaints by coordinating with internal teams like Sales, Marketing, Product Development etc. Maintain accurate records of all interactions with customers using CRM software. Desired Candidate Profile 2-7 years of experience in back office operations or similar role. Strong understanding of complaint handling processes and grievance redressal procedures. Excellent communication skills for resolving customer queries ef...

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English l...