1271 Escalations Jobs - Page 46

Roles and Responsibilities Handle customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues that require escalation. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. For freshers 35k Experienced:45k call Pooja@9886112704 call manish@7848820049 call anusha@7815982900 call indu@7848820046

Greetings from Ignites Human Capital Services Freshers Experienced Freshers 35k Experienced:50k anusha@7815982900 soumya@8088720040 kavya@7849020010 ruth@9590520040

Overview 170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts. The Customer Support Administrator, assigned to one of Pinkerton’s largest global clients, will assist in the day-to-...

Hiring for International Voice Process (Customer Support) Require Exp: Min. 6 months into International Voice Process Skills: Customer Service, CSAT, AHT, Customer retention, Handling Escalations Must have excellent communication skills CTC: Up to 4 LPA Location: Bengaluru Qualification: Undergraduate or Any Graduate Work from office Shifts: Night (Rotational) 5 Days Working; 2 days rotational off Notice: Only Immediate Joiners HR Khushi (9251684422)

Coordinating with clients & operations team for smooth running of process. Resolving Customers queries. Tracking & Tracing the shipments. Preparing MIS. Dealing with inbound and outbound phone calls. Monitoring entire process of pick up to delivery. Required Candidate profile cadidates are required to have: 1. Good Communication and soft spoken skills. 2. Fluency in English communication. 3. MS Excel & MIS preparation skills. 4. Good knowledge related to ERP.

Indian Bank is hiring Graduates for below role Video KYC Officer Phone Banking Officer Service Assurance team Social Media Escalations Outbound NRI Customer Service Virtual Care Officer Retail lability -Inbound Call 8169642494 Yogesh www.hyfly.in Required Candidate profile Handle inbound Video calls of the customer to complete the full KYC Verify the details submitted by the customer while opening the account Ensure KYC is completed by the right party only Cross-selling

Hiring Female/Male Candidate Minimum- 2 years of Experience Good Communciation in English

Role/ Designation - Customer Service Specialist (AM / DM) Sub Department - Central Operations Experience - 4/6 years of relevant work experience in Bank / NBFC Key Responsibilities: Lead the customer service team Work effectively across a variety of communication channels: phone, email, Portal, social media, etc. Delight customers during every service interaction Collect and analyze feedback after completing customer enquiries Work collaboratively with teammates to solve customer issues quickly and efficiently Report customer complaints and escalate issues when necessary to prevent customer dissatisfaction. Keep the record of customers and follow-up with them on a timely basis for better cus...

Job Title - Executive Service Operations (Escalations) Location - Marol, Andheri East (Mumbai) Overall Purpose of the Role Handling end-to-end escalation/ queries pertaining to products and process of the company Identifying, analyzing, and initiating the escalation resolution Coordinating with the respective team for resolution Reviewing the root cause of escalation for improving the escalation procedures Coordinate with customer/ sales team / client on calls and mails. Areas of Responsibility Operations Escalations Escalation handling and management Daily follow up with respective teams for resolution Qualification & Experience Required Graduate or Equivalent. Experience of 1-2 years in cu...

Work from Office ( Gurgaon , Mohali & Indore ) Education- Graduate Fresher or Exp ( Excellent in English) Sal- 18k to 35k ctc 5.5 working days immediately joining Hr - 9930294844 https://forms.gle/U7A8iyGTshnR6H5b9

Hiring for International Voice Process (Customer Support) Require Exp: Min. 6 months into International Voice Process Skills: Customer Service, CSAT, AHT, Customer retention, Handling Escalations Must have excellent communication skills CTC: Up to 4.2 LPA Location: Pune Qualification: Undergraduate or Any Graduate Work from office Shifts: Night (Rotational) 5 Days Working; 2 days rotational off Notice: Only Immediate Joiners

Maintain regular communication with drivers and vehicle owners to ensure smooth daily operations.This helps resolve issues quickly and keeps everything on track.Maintain a professional appearance and follow all company guidelines.

Process name - JFL Dominos - Minimum 12th pass - Experience: fresher are ok - Good Communication - Fresher: 18k in hand / Exp: 21k CTC Required Candidate profile Qualification:- Hsc Pass To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Mayuresh:- 9822643973 (Call and What's app) Perks and benefits Centralized pickup/drop & incentives

The next frontier of AI begins with Centific Centific is a Seattle-based tech company pioneering the future of AI one breakthrough at a time. Learn how were transforming the world through safe and scalable AI and empowering businesses to unlock the full potential of their data. Preferred Immediate Joiners and F2F interview (Must) Role & responsibilities Triage and resolve ~10 ICMs/day, ensuring compliance with EO14117. - Implement Just-in-Time (JIT) mechanisms like Lockbox and manage USDP clearance. - Enforce Kusto Row-Level Security (RLS) and CoreIdentity Entitlements (BYOE). - Automate detection of violations and ensure no production footprint in restricted regions. - Maintain audit trails...

A Customer Support Executive job description typically includes roles and responsibilities focused on providing excellent customer service, resolving issues, and ensuring customer satisfaction . They handle inquiries, troubleshoot problems, process returns, and maintain positive customer relationships. This role also involves understanding company products/services, preparing policies, and potentially managing a team of support representatives. Here's a more detailed breakdown: Key Responsibilities: Handling Customer Inquiries: Addressing customer questions and concerns promptly and accurately, using various communication channels like phone, email, or chat. Issue Resolution: Troubleshooting...

Desired Candidate Profile 18 months of experience is Mandatory(international voice process) Graduates only Shift:UK,US shift Language:ENGLISH, work location: whitefield Bangalore call hr pooja@9886112704 call hr Anusha@7815982900 call suman@7848820047

HIRING (WFO) || (Telesales) Internet Sales for a Luxury Retail brand based out of Mohali. Interested applicants ready to appear for F2F Interview DM your resume to acutevision07@gmail.com WORK FROM OFFICE Openings : 2 Position : (Telesales) Internet Sales - Customer Support Job Location : Mohali Working days - 6days (1week off as per the roaster) Experience Min.3 Years Salary (in CTC) Between 5.5LPA to 7 LPA JOB & RESPONSIBILITIES: Calling customers who place an inquiry for a watch on the website or any other online platforms including social media handles and ensuring a healthy lead to sales conversion ratio. Managing leads and organized reporting on leads and deliverables. Ability to achie...

What Will You Drive? As a Grievance Associate within our Customer Experience team, you will be instrumental in resolving customer complaints and inquiries effectively. This role focuses on ensuring customer satisfaction by addressing concerns with empathy, accuracy, and professionalism using our ticket management system. Who Are We Looking For? A dedicated and detail-oriented individual with strong problem-solving and communication skills. If you thrive in fast-paced environments and have a passion for enhancing the customer experience, this role is ideal for you. Key Responsibilities: Customer Complaint Resolution: Handle customer complaints and inquiries promptly and professionally. Invest...

So, what’s the role all about? We are seeking a strategic, experienced, and customer-obsessed Director of Customer Support to lead and scale our global support operations for our Enterprise SaaS platform to the Financial Services industry. The group includes functions as Cloud Support, On Premise Support and Managed Services. This role involves managing a global support team, ensuring high-quality service delivery, and working closely with engineering, sales, and product teams to provide timely solutions to customers. The director will also drive operational improvements, set strategic goals, and ensure that the support team meets all service level agreements (SLAs) while maintaining a focus...

Hiring for International processes - voice and Non Voice Salary upto 38k in hand + Incentives Location, Millennium Towers, Brookefield Should be comfortable with 24/7 shifts Whatsapp or call DEV on 9355887718 to book your slot for the interview Required Candidate profile Good verbal communication skills mandatory Should be comfortable working in night shifts Whatsapp or call DEV on 9355887718 to book your slot for the interview

We are looking for a Candidate with Exp in Handling Inbound calls, Technical issues & customer concerns Good to Have Tech Knowledge - CAD CAM Cutters plotters spreader Exposure to "garment industry machinery service" will be an added advantage

Looking for a candidate with fluent communication skills and hands-on experience with Google Sheets, Google Excel, content review, stakeholder management, ticket resolving, escalation management. About the Role: We are looking for a detail-oriented and motivated individual to handle research, data entry, and program setup for international universities. You will work closely with different teams, keep content details accurate and up to date, raise any issues to the right people, and support the team with documentation and spreadsheet work. We want someone who is proactive, willing to learn, and ready to grow in a fast-paced environment. Key Responsibilities: Work with teams like Product, Mar...

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimiz...

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimiz...

Apply in the below link if you are interested in Walkin https://feedbackally.walmart.com/survey/VwvT9iBKoi5ShE5/ (Give a retry after 6 months if you had recently been interviewed for the same role) Interview invites will be shared based on initial screening of Applications Job description Role & responsibilities Role: Senior Resolution Coordinator, Contact Center Exp range: 1 Year to 3 Years Only, relevant experience in international customer service roles. Important note: In this role, you may be asked to switch between any support channel of voice, chat, and Email based on the business requirements. You should be flexible to work in a 24/7 work environment with rotating 2 days of weekly ti...