1271 Escalations Jobs - Page 42

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1.0 - 4.0 years

4 - 5 Lacs

Noida

Work from Office

Hi, Naukri.com is hiring for Grievance Expert-Fraud for Noida location. In case of any query, please email on kaur.kuljeet@naukri.com Job Objective : Objective of this role is to screen recruiter posted jobs for authenticity and raise fraudulent / suspicious ones, thereby contributing to maintaining the credibility of live jobs on the business portal. Job Description: Screen and audit the job posting content and identify suspicious or potential threats Review queued listings / transactions and independently determine if the reviewed listings are fraudulent or legitimate Apply due diligence for critical decisions related to content / clients screened Review and address grievance / complaints ...

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13.0 - 20.0 years

15 - 25 Lacs

Pune

Work from Office

Provides forward thinking HR consultation on strategic and operational issues by proactively assessing work environment, culture, and identifying and implementing appropriate action. This may include developing and implementing programs in the areas of talent development, rewards/recognition, employee engagement or other initiatives to improve overall organization health and performance. Serves as the primary point of contact for employees and managers in the areas of employee relations, employee development, performance management, compensation, benefits, payroll, and policy/procedure related issues. Supports the annual salary and bonus planning process and provides input into the developme...

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2.0 - 4.0 years

3 - 6 Lacs

Mysuru, Kuppam, Bengaluru

Work from Office

The Supplier Chaser/ Expeditor is responsible for ensuring timely delivery of materials ensuring OTIF( On time in full) across all the PO components from suppliers. Location : Bengaluru, Mysore & Kuppam. (On Third Party)

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1.0 - 5.0 years

2 - 6 Lacs

Bengaluru

Work from Office

Desired Candidate Profile 1 year of experience is Mandatory(international voice process) Graduates only Shift:UK,US shift Language:ENGLISH, work location: whitefield Bangalore call hr pooja@9886112704 call hr Anusha@7815982900 call hr monica@7848820049

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0.0 - 5.0 years

1 - 4 Lacs

Chennai

Work from Office

Immediate Hiring for Process Associate Non-Voice Hindi, Telugu, Kannada, Candidates Only Can Apply ( Freshers / Experienced) Walk-in with Resume & Walk-Out with Offer Qualification - Any Degree 2025 Passed Outs Can also Apply / Any 3 Years Diploma Experience - 0 to 3 Years Permanent on Role Job Internal Job Promotions Salary - Fixed Salary Avg English Communication+ Any Native Languages Like Hindi, Malayalam, Odia, Bengali, Telugu Kannada PF +ESI +Gratuity General Shift (9.30 Am to 6.30 Pm) Sunday Weekoff + Monthly Paid Leaves Roles and Responsibilities: Responsible for Attending In-outbound calls and regular follow up on leads assigned. Build a strong relationship / trust with customers by ...

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4.0 - 9.0 years

4 - 9 Lacs

Gurugram

Work from Office

BPO International Tech Support Voice process,1.5year as a Team Leader on paper * Rotational Shifts *Manage team *Knows performance metrics *Motivates team If Tech Support exp then Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity!

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2.0 - 5.0 years

3 - 6 Lacs

Bawal, Manesar, Vanod

Work from Office

Sr. Exe Asst Mgr - Hot Refining: CMR GreenTechnologies Limited CMR Group is India's largest producer ofAluminium and zinc die-casting alloys. With 13 state-of-the-art manufacturingplants across the country, CMR has become the preferred supplier for many ofIndias largest automotive industry leaders. Since its inception in 2006, CMRhas consistently outpaced competition by focusing on delivering superior valueto its stakeholders. This value is driven by a strong commitment to technicaladvancements, quality enhancement, sustainability, and people-centric practices.We believe in an " Employee First " philosophy, ensuring that our people are at the core of our success. Our dedication tofostering a...

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2.0 - 6.0 years

0 - 3 Lacs

Bengaluru, Delhi / NCR

Work from Office

Responsibilities Order Management (Improving the Customer experience) Supervises and manages the customer service department and serves as liaison between the customer, PL, Logistic and WH to fulfil orders and ensure customer satisfaction with products and service. Responsible for constantly providing high levels of service to customers Ensuring FTS, priority list and tailing orders are checked and attended every day Supervising the Order management for the Key customers. OTIF Reduction of OTIF failure due to delivery blocks and order amendment to 5% Monitoring the correct process of amendment is followed where there is genuine request from the customer. No manual intervention to the orders ...

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1.0 - 6.0 years

2 - 5 Lacs

Noida

Work from Office

Handle client's queries and concerns over emails, calls or chats. Update them on timely basis regarding their cases. Handle clients escalations. Maintain client's records.

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0.0 - 1.0 years

2 - 4 Lacs

Chandigarh, Panchkula, Zirakpur

Work from Office

Hiring! -International Process -Handle customer queries via inbound or outbound calls -5.5 days working/rotational shifts -Mohali and Chandigarh Location -immediate joiner -Min.12th is required Interested candidates can connect at 8264812719 for more details.

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0.0 - 4.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Dombivli

Work from Office

Process name - JFL Dominos Minimum 12th pass Experience: fresher are ok Good Communication Fresher: 18k in hand Exp: 21k CTC Required Candidate profile To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Mayuresh:- 9822643973 (Call and What's app) Perks and benefits Centralized pickup/drop & incentives

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1.0 - 6.0 years

3 - 3 Lacs

Bengaluru

Work from Office

Hiring for Customer Support: Voice Process Must have Excellent communication skills Required: Min. 1 year of experience into Customer Support Skills: Handling inbound/outbound calls, CSAT, AHT, BPO Metrics, Customer Service Freshers can also apply (Take home: 17k in hand) Experienced salary (CTC: Up to 26k) Incentives Up to 40-80k (Performance based) Qualification: 10+2 /10+3 / Grad / PG Location: Bangalore Work from office Day shifts 6 days working, 1 day rotational off CONTACT: Kamya- 9084148502

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1.0 - 6.0 years

3 - 3 Lacs

Bengaluru

Work from Office

Hiring for Customer Support: Voice Process Must have Excellent communication skills Required: Min. 1 year of experience into Customer Support Skills: Handling inbound/outbound calls, CSAT, AHT, BPO Metrics, Customer Service Freshers can also apply (Take home: 17k in hand) Experienced salary (CTC: Up to 26k) Incentives Up to 40-80k (Performance based) Qualification: 10+2 /10+3 / Grad / PG Location: Bangalore Work from office Day shifts 6 days working, 1 day rotational off CONTACT: Kamya- 9084148502

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1.0 - 6.0 years

4 - 4 Lacs

Pune

Work from Office

Role: US Telecom Voice Process (Customer Support) Required: Min. 6 months' experience into International Voice- Customer Support Skills: Customer Handling, Inbound calls, CSAT, AHT, BPO Metrics Must have experience from an International BPO CTC: Up to 4.2 LPA (35k in hand) Location: Pune Work from office Shifts: US 24*7 5 Days working; 2 days rotational off 2 way cabs facility Only Immediate Joiners CONTACT: Smriti- 6307590589

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1.0 - 4.0 years

4 - 5 Lacs

Noida

Work from Office

Hi, Naukri.com is hiring for Grievance Expert-Fraud for Noida location. In case of any query, please email on kaur.kuljeet@naukri.com Job Objective : Objective of this role is to screen recruiter posted jobs for authenticity and raise fraudulent / suspicious ones, thereby contributing to maintaining the credibility of live jobs on the business portal. Job Description: Screen and audit the job posting content and identify suspicious or potential threats Review queued listings / transactions and independently determine if the reviewed listings are fraudulent or legitimate Apply due diligence for critical decisions related to content / clients screened Review and address grievance / complaints ...

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0.0 - 5.0 years

3 - 6 Lacs

Hyderabad, Bengaluru, Delhi / NCR

Work from Office

We have an excellent opening for voice process with our major International BPO Clients for the location of Bangalore. Job Requirements. Qualification: Any graduate / undergraduate / Diploma Note: P.G. candidates (Professional) are not eligible for Bangalore. Position: Adviser / Executive - Customer Support (Voice Process) Work Location: Bangalore : 0 - 8 yrs of Pick and drop provided. 1. Undergraduate / Any Graduate (Preferably (0-4) years of international calling experience)* 2. Excellent Communication Skills* 3. 24/7 work environment (Night / Rotational Shifts)* 4. 5 days a week* 5. Weekly offs Saturdays and Sundays* 6. Age criteria - (18-40) years* If interested please send your updated ...

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2.0 - 4.0 years

2 - 4 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

We are seeking a proactive and experienced Customer Service Team Lead to manage and mentor a team of Customer Service Representatives. In this role, you will oversee day-to-day operations, ensure the team meets performance goals, handle escalated issues, and drive continuous improvement in customer satisfaction and service delivery. Key Responsibilities: * Supervise, coach, and support a team of customer service representatives * Monitor daily operations and ensure smooth team workflow * Schedule shifts and manage coverage to meet service level targets * Set clear performance objectives and conduct regular one-on-ones and performance reviews * Track KPIs (e.g., response time, resolution rate...

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0.0 - 5.0 years

2 - 7 Lacs

Bengaluru

Work from Office

Greetings from Ignites Human Capital Services Freshers Experienced Freshers 35k Experienced:50k call kavya@7849020010 call suman@7848820047 call hr pooja@9886112704

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1.0 - 4.0 years

3 - 6 Lacs

Noida

Work from Office

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimi...

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1.0 - 4.0 years

4 - 6 Lacs

Noida

Work from Office

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimi...

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6.0 - 11.0 years

5 - 13 Lacs

Chennai

Work from Office

We are seeking a skilled Security Audit professional with experience in the Manufacturing or Electronics Manufacturing industry. Candidates from the IT industry will not be considered. The role focuses on conducting thorough security audits, managing inventory controls, and ensuring compliance with device and material handling policies within a manufacturing setup. Key Responsibilities: Manage NPI (New Product Introduction) area segregation and conduct NPI perimeter audits to ensure strict access control. Audit various types of raw materials, verify critical material storage requirements, maintain critical material inventory audits, and track material movement accurately. Implement and monit...

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

Work from Office

Greetings from Ignites Human Capital Services Freshers Experienced Freshers 25k Experienced:40k call hr Mayur@9343402211 call hr shruthi@7816842400

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7.0 - 12.0 years

8 - 10 Lacs

Chennai

Work from Office

Role & responsibilities The job roles and responsibilities are, Lead with empathy, ensuring each team member feels supported, included, and heard. Build strong, transparent relationships through regular 1-1s, honest feedback, and open dialogue. Identify development needs and provide coaching tailored to individual learning styles. Manage wellbeing proactively, creating a positive and engaging team environment. Handle performance issues with compassion and structure, supporting improvement rather than blame. Oversee daily operations, including shift readiness, team productivity, and real-time service delivery. Manage escalations professionally, supporting both clients and team members through...

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0.0 - 5.0 years

2 - 4 Lacs

Mohali, Chandigarh, Zirakpur

Work from Office

Immediate Joiners Fresher/ Experienced !! * Handle customer queries, complaints through chat/ calls. * Provide appropriate solutions and alternatives. 5 days working with cab services Call/ WhatsApp - HR Mahima @8954771188 . Required Candidate profile Candidate must be comfortable for WORK FROM OFFICE @Mohali Excellent English Communication required UG/Grad/PG Fresher/Exp. Rotational Shifts Immediate joiners only FACE 2 FACE round of interview .

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1.0 - 6.0 years

3 - 4 Lacs

Bengaluru

Work from Office

Dear Candidate, Greetings from Intouch CX for international Non-voice customer support hiring ( Permanent Role ) Semi voice Process (Work from Office) Need Only international Voice Calling Experiences HR Apoorva Contact- 7022226234 / 9148186691 Recruiter Name- Apoorva Contact Before schedule the interview Mention Apoorva the top of your resume before coming for an interview in office. Designation: Associate and Senior Associate For Semi voice process Responsibilities: International voice process II English Communication • Contacting existing customers as well as prospective customers on email • Obtaining customer information and other relevant data Need Min Email Chat Experiences • Asking qu...

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