1271 Escalations Jobs - Page 40

**"Exciting Call Center Careers Await with JobShop Apply for Multiple Roles Today!"** - JobShop is your trusted gateway to the best call center jobs in Bangalore. With just one application, youll open doors to multiple opportunities across top BPO companies. Whether youre new to the industry or have experience, we’ve got positions that match your skills and ambitions. - Don’t settle for one option when you can explore many with JobShop! Apply today and let us guide you to a successful call center career. 1. Domestic Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call HR Sara- 636006...

Greetings from Ignites Human Capital Services Freshers Experienced Freshers 35k Experienced 50k 50k with joining bonus of 52k call indu@7848820046 call call kavya@7849020010 call hr Indu@7848820046

Greetings from Ignites Human Capital Services Freshers Experienced Freshers 25k Experienced:50k 35k to 42k with joining bonus of 52k call hr manish@7848820049 call hr shruthi@7816842400

Desired Candidate Profile 1year of experience is Mandatory(international voice process) Graduates only Shift:UK,US shift Language:ENGLISH, work location: whitefield Bangalore call hr pooja@9886112704 call hr Anusha@7815982900 call hr monica@7848820049 call hr suman@7848820047 call hr navya@7848820042

Role: Executive / Sr Executive - Account Management (CRM) Receive and check claim documents for completeness and advice employees regarding pending documents, if any. Track and control documents to ensure TAT of claims/cards as per SLA. Feedback from Insurers and Corporates. Additional revenue opportunities from existing Corporates. Non voice coordinator Respond to queries from the employees of the corporate through e-mails. Maintain weekly reports on claims and queries and the TAT of the same Escalate issues as per the escalation matrix. To attend to any other assignments assigned to you from time to time. Candidates must have TPA experience Interested candidates can reach out via email at ...

CRO has to be well presented, reaches on time at the customer place, carry all replica product requested by the customer and ensure that the sale is closed smoothly. RESPONSIBILITIES: Make sure that the customer is aware of the delivery date. Needs to build good rapport customer to generate additional business with the help of reference and repeat business. Ensure that there should not be any escalations, in case of escalation same has to be closed with the help of Team leader or City lead. Fixing the appointment basis customers availability and exhibit the jewellery requested and close the sale. Follow up on the postpone leads by calling the customer, on the date and time requested. Extend ...

Responsibilities Order Management (Improving the Customer experience) Supervises and manages the customer service department and serves as liaison between the customer, PL, Logistic and WH to fulfil orders and ensure customer satisfaction with products and service. Responsible for constantly providing high levels of service to customers Ensuring FTS, priority list and tailing orders are checked and attended every day Supervising the Order management for the Key customers. OTIF Reduction of OTIF failure due to delivery blocks and order amendment to 5% Monitoring the correct process of amendment is followed where there is genuine request from the customer. No manual intervention to the orders ...

Role & responsibilities Calling customers for undelivered orders. Resolving customer queries via E-mail. Record customer requests, cancellation and future requested date deliveries. Maintain all orders and their status. Maintain record of refunds to be processed after thorough investigation against orders. Coordinate with respective location in charges/managers for smooth deliveries of Haleem on a daily basis. Monitoring pending and cancelled orders in Mart jack and notify accordingly to customer.

Reconciliation and settlement process and ensure there are no financial losses faced by the bank (Zero financial losses & Zero operational errors). Ensure the standards and timelines are maintained Chargeback and Settlement process. Dispute Management on time, effect of debits / credits on time. Redressal of Customer grievance and without escalation. Increase automation and recon accuracy. Implementaiton of change in environment, regulatory needs. MIS and claim reporting needs within Bank and regulatorys are timely and no default. Vendor Management and deficiency are spelt for non recurrence and collection of penalty etc.. Regular review of vendors and strict adherene to RBI outsourced polic...

Looking for Overall 6 years of experience in IT Service Desk( International ) Must Have on papers exp as a Assistant Manager or Team Lead Location- Pune WFO| Rotational Shifts CTC- Upto 10-11 LPA Any Graduate Contact- 8529474615( Radhika)

Job description Job Title: Senior Customer Service Representative Location: Bangalore Department: Customer Service Reports To: Customer Service Manager Job Type: Full Time. Job Summary: We are seeking a highly motivated and experienced Senior Customer Service Representative to join our team. In this role, you will handle complex customer issues, mentor junior representatives, and support the day-to-day operations of the customer service department. The ideal candidate is proactive, empathetic, and has strong problem-solving and communication skills. Key Responsibilities: Provide high-level support to customers through various channels phone, email, chat, etc. Resolve escalated customer compl...

Role & responsibilities Responsible for managing client relationships with key decision makers Subject matter expert for partners and internal staff for the assigned product Addresses the gaps identified between client requirement & the service provided Ensure that the service is delivered in accordance with the agreed service level agreement Act as a point of contact for any escalation or feedback from clients Collaborate with the other functional Group to evaluate the product performance and to recommend Refinements and improvements in service performance Establish and maintain on-going partner relationships and anticipate and resolve potential problems of the client Manage account renewal...

Handle MD, CHO level escalations, work & resolve negative comments on social media within 48 hrs It includes inbound & outbound calling Salary-6 lakh Payroll - Bank Work locations - Andheri Call 9773553319 9082104424 Sanika www.hyfly.in Required Candidate profile Graduate with 1yr min ORM, Social Media Experience only can apply Should be flexible with 9-10hrs rotational shifts starting at 9am, 10am, 11am & 12pm Age limit: 34 yrs Current ctc not more than 5 lpa

Indian Bank hiring Graduates for below role Video KYC Officer Phone Banking Officer Service Assurance team Social Media Escalation Outbound NRI Customer Service Virtual Care Officer Retail lability-outbound Sales Call 7738521154 Harpreet www.hyfly.in Required Candidate profile Handle inbound Video calls of the customer to complete the full KYC Verify the details submitted by the customer while opening the account Ensure KYC is completed by the right party only Cross-selling

Job Summary: We are seeking a dynamic and experienced Call Center Manager to lead our customer service and dispatch teams. The ideal candidate will have strong leadership skills, the ability to motivate and train employees, and a problem-solving mindset to ensure smooth call center operations. Key Responsibilities: Team Leadership & Management: Lead, manage, and mentor call center executives and dispatch teams to achieve performance targets. Foster a positive and productive work environment through motivation and engagement. Training & Development: Develop and implement training programs to enhance team skills and customer handling techniques. Drive continuous learning and skill improvement ...

International Voice Process Any graduate with 1 year exp in voice process CTC- Upto 5.75 LPA + Variables WFO-5 Days Working 24*7 Shifts Both side cab Notice-0 to 30 days

MIN 3YR EXP, 1 yr AS BPO QA ON paper exp In International Customer Support Voice Process Audits calls ,audit reports, Call Calibration IMMEDIATE JOINER Call Whatsapp ONLY IF HAVING BANKING PROCESS EXP -AMIT 8851792136, Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy

Job description Job Title: Senior Customer Service Representative Location: Bangalore Department: Customer Service Reports To: Customer Service Manager Job Type: Full Time. Job Summary: We are seeking a highly motivated and experienced Senior Customer Service Representative to join our team. In this role, you will handle complex customer issues, mentor junior representatives, and support the day-to-day operations of the customer service department. The ideal candidate is proactive, empathetic, and has strong problem-solving and communication skills. Key Responsibilities: Provide high-level support to customers through various channels phone, email, chat, etc. Resolve escalated customer compl...

Seeking a skilled Chat & Email Support Agent Respond to customer inquiries, complaints & troubleshooting issues promptly Excellent written communication skills in English Typing skill min 40 WPM Rotational shifts If interested call Alveena 9651923395

Designation Admin Associate/Executive (Females only) Reporting to Centre Director Qualifications Any graduation Experience 1-6 years of Front office and admin experience Work Timings 10:30 AM 7:30 PM General Description We are looking for female graduates with a pleasing personality, boundless energy and enthusiasm to work with young children in a rapidly growing organization. Main Responsibilities Responsible for all admin activities Attending calls, file management, Petty cash, Handling fee collection. Attendance management, Enquiry etc. Maintaining order and inculcating good manners and values Individual Responsibilities Arrive on time for work or contact the Center when delayed Be reliab...

At SoHome, were looking for a proactive and detail-oriented E-commerce Operations Executive to manage and streamline our day-to-day e-commerce operations. Youll be responsible for everything from product listings and inventory updates to order fulfilment and customer support. This role sits at the heart of our business, ensuring our customers receive a smooth and delightful shopping experience. Youll work closely with cross-functional teamswarehouse, marketing, finance, and third-party logistics partnersto deliver operational excellence in a fast-paced and growing environment. Key Responsibilities 1. Product & Inventory Management Create and manage accurate product listings across Shopify Co...

**"Expand Your Career Horizons with JobShops Call Center Openings!"** - Are you ready to take your call center career to the next level? JobShop is seeking experienced professionals for various roles, including international voice process, domestic voice process, and non-voice processes. - With our extensive network of top BPO companies in Bangalore, youll have access to multiple opportunities under one roof. Dont wait apply now and see how we can help you succeed! 1. Domestic Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call HR Adeeba-7975182651 or 9964080000 You can also visit o...

**"Join the Best of Bangalores BPO Sector Apply with JobShop!"** - At JobShop, we believe in opening doors to great careers. That’s why we’re connecting candidates to multiple call center roles in Bangalore’s top BPOs. Freshers can start strong with our entry-level roles, and experienced candidates can find roles that offer great pay and a clear path to advancement. - Apply with us today, and let JobShop help you land the perfect call center job with ease! 1. Domestic Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call HR Sara- 6360065554 or 9964080000 You can also visit our website...

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimiz...

Roles and Responsibilities Handle customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues that require escalation. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. For freshers 35k Experienced:45k kavya@7849020010 call Pooja@9886112704 call indu@7848820046