1271 Escalations Jobs - Page 36

Hiring for Customer service - International voice process Graduate - Fresher Undergraduate - 6 month experience required Salary - 3 LPA to 4.25 LPA 5 days working with any 2 week off Cab service available Immediate joiners HR Sangeeta 7693928266

Role & responsibilities Providing an outstanding and remarkable customer support experience via various communication channels (chat, phone, email, social media platforms) Representing our Product online at all times Provide accurate, valid, and complete information by using all available resources within the company Active collaboration with internal/external stakeholders to tackle any customers' issues Escalating and highlighting critical issues to the respective teams Taking ownership of issues, performance and service delivery Maintaining proper level of product and process knowledge Following team and individual KPIs targets (SLAs, Quality, Productivity etc.) Preferred candidate profile...

Job Summary: The Senior Order Taker plays a crucial role in managing the customer ordering experience by ensuring accurate, friendly, and efficient service at the counter. This role requires strong communication skills, attention to detail, and leadership qualities to guide and support junior order takers during busy hours. The ideal candidate will ensure smooth order processing, customer satisfaction, and adherence to service SOPs. Key Responsibilities: Greet customers warmly, assist with menu selections, and upsell promotions or combos. Accurately take orders and relay them to the kitchen using POS systems or manual processes. Double-check orders before delivery to ensure correctness and p...

Payroll-Bank location: Gurugram 39 / Andheri Salary-Upto 6 lakhs Fixed Shift-10am to 7Pm Graduate with Min 1 yrs exp Voice process (Banking /NBFC Sector Mandatory) Jd Manage portfolio of 300 to 400 Banking Customers on calls call 9773553319 Simran Required Candidate profile Graduate with Exp Only Apply Comp off for bank holidays Uniform will be shared by Bank hyflyhr9@gmail.com www.hyfly.in Perks and benefits Incentives, Annual bonus, Mediclaim, transport

EUROP ASSISTANCE INDIA PVT LTD JOB DESCRIPTION: Position: - Assistance Coordinator (Auto/Automotive) Position Reports to: Operations Manager. Location: Andheri East, Mumbai Note: Open to work in rotating shifts which includes night shifts in a 24x7 work environment. Roles & Responsibilities: Resolve customer complaints via phone, email, mail or social media. Handle complaints (Case) and provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. Coordinate with customers, clients & internal operations team regarding case Keeping records of customer interactions, transactions, comments and case closure. Ensure customer satisfaction and provide pro...

SUMMARY Job Opportunity: Banking Operations Process Executive About the Client: Our client is a CMMI level 4 company, a global IT solutions provider specializing in delivering simple and scalable solutions to address complex business problems. With a team of over 1,500 staff, they offer technical and domain expertise across multiple platforms and industries to help enterprise companies drive productivity, efficiency, and maximize their technology investments. Job Description: Updating and maintaining customer account information in client applications. Handling the Bank's branch requests and nurturing relationships. Addressing ad-hoc requests and escalations in a timely manner. Reviewing and...

Responsibilities Order Management (Improving the Customer experience) Supervises and manages the customer service department and serves as liaison between the customer, PL, Logistic and WH to fulfil orders and ensure customer satisfaction with products and service. Responsible for constantly providing high levels of service to customers Ensuring FTS, priority list and tailing orders are checked and attended every day Supervising the Order management for the Key customers. OTIF Reduction of OTIF failure due to delivery blocks and order amendment to 5% Monitoring the correct process of amendment is followed where there is genuine request from the customer. No manual intervention to the orders ...

Roles and Responsibilities Handle customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues that require escalation. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Freshers And Any experience is FINE call muthamma@9886112704 call pooja@9886112704 call hr indu@7848820046

Greetings from Ignites Human Capital Services Freshers Experienced Freshers 35k Experienced 50k 50k with joining bonus of 52k call hr ruth@9590520040 call kavya@7849020010 call hr Indu@7848820046

We are hiring for a Customer support Executive for International and Domestic processes. What we are looking for: - Provide excellent customer support via phone, email, and chat. - Address customer inquiries and resolve issues in a timely and professional manner. - Understand customer needs and provide accurate information and solutions. - Escalate unresolved issues to appropriate teams when necessary. - Maintain records of customer interactions, transactions, and feedback. - Contribute to team performance and support business goals. Interested candidates can reach out to 8264812719 for more details.

We are hiring for a Customer support Executive for International and Domestic processes. What we are looking for: - Provide excellent customer support via phone, email, and chat. - Address customer inquiries and resolve issues in a timely and professional manner. - Understand customer needs and provide accurate information and solutions. - Escalate unresolved issues to appropriate teams when necessary. - Maintain records of customer interactions, transactions, and feedback. - Contribute to team performance and support business goals. Interested candidates can reach out to 9056288584 for more details.

We are hiring for a Customer support Executive for International and Domestic processes. What we are looking for: - Provide excellent customer support via phone, email, and chat. - Address customer inquiries and resolve issues in a timely and professional manner. - Understand customer needs and provide accurate information and solutions. - Escalate unresolved issues to appropriate teams when necessary. - Maintain records of customer interactions, transactions, and feedback. - Contribute to team performance and support business goals. Interested candidates can reach out to 8264812719 for more details.

Hiring! -International Process -Handle customer queries via inbound or outbound calls -5.5 days working/rotational shifts -Mohali and Chandigarh Location -immediate joiner -Min.12th is required Interested candidates can connect at 8264812719 for more details.

Hiring! -International Process -Handle customer queries via inbound or outbound calls -5.5 days working/rotational shifts -Mohali and Chandigarh Location -immediate joiner -Min.12th is required Interested candidates can connect at 8264812719 for more details.

Role & responsibilities Experience in Enterprise Support or B2B Support, Escalations handling, Incident management and any ticketing tool exposure with Excellent communication skills we are preffering. As a member of the Support Service Management team, we provide a personalized support service to our Ultimate Support plan customers. The SSM is a critical role included as part of the customer facing team for our Ultimate customers, focusing on the provision of a personalized support service that provides clear customer communications, regular updates, insights and guidance in collaboration with the Technical Account Manager. The Support Service Manager (SSM) will coordinate and collaborate w...

Role & responsibilities * Handle customer calls * Resolve customer queries effectively. Languages known : (Malayalam,English and hindi ) or (Malayalam,English and Tamil) or (Malayalam and Tamil). Shift: Rotational shifts & Rotational Week-offs. Work days: 6 days a week. Gendor: Male or Female Qualification: Degree required (No backlogs). Joiners: Immediate Joiners preferred. No Contract - Permanent Job. Freshers are always welcome... No work experience required. Eligible candidates please what's up me your cv on 7510646407

Greetings from Ignites Human Capital Services Freshers Experienced Freshers 35k Experienced:50k call kavya@7849020010 call hr pooja@9886112704

Greetings from Ignites Human Capital Services Experience into 1 year health care is mandatory pooja@9886112704 call Suman@7848820047 Only Graduates can apply work location:Bomnahalli salary:30k

"Hiring for Customer Support || Voice Process" Required: Min. 1 Year' Experience into Customer Support Languages Preferences: Hindi and English is must Should be an immediate joiner Location: Bangalore Work from office CTC: 27k + Incentives 6 Days Working; 1 day rotational off 2 Way Cab facility Day Shifts Graduates or Undergraduates IF INTERESTED: Contact Kanak- 9636295317

Coordinator Sea Import Clearance: 1. To receive pre-alert documents from Customers/Freight Forwarders and forwarding / sharing those with Manifesting Team for checklist drafting. 2. To communicate with customer for further requirement related to their import goods & arranging final approval of checklist for BE manifestation/submission. 3. To look & follow-up further clearance planning, arrangement of SL debit note, CFS charges, Stamp Duty, Customs Duty etc. 4. Vouchers Bookings in system & forwarding payments requisition to the account department. 5. To prepare & maintain DSR as per customer/s requirement. 6. To keep follow-up for DO, Vendors’ Invoices, closing of Not over Cheques & Supplier...

Payroll-Bank location: Gurugram 39 / Andheri Salary-Upto 6 lakhs Fixed Shift-10am to 7Pm Graduate with Min 1 yrs exp Voice process (Banking /NBFC Sector Mandatory) Jd Manage portfolio of 300 to 400 Banking Customers on calls call 9773553319 Simran Required Candidate profile Graduate with Exp Only Apply Comp off for bank holidays Uniform will be shared by Bank hyflyhr9@gmail.com www.hyfly.in Perks and benefits Incentives, Annual bonus, Mediclaim, transport

"Hiring: Voice Process Customer Support (BPO)" Require Min. 1 Year experience into Customer support Should have fluency in English and Hindi Location: Bangalore (Work from Office) CTC: Up to 3.2 LPA Shift: Day 2 way cab facility Working Days: 6 days working | 1 day rotational off Notice Period: Immediate Joiners Only Qualification: Min. 12th About the Role We are hiring Customer Support Executives (Voice Process) for a leading BPO. This role involves handling customer queries through calls, ensuring excellent customer satisfaction. CONTACT: Archana- 9332827358

Required Exp Minimum 1 Year in International Voice Support Qualification Graduate (Mandatory) CTC Up to 5.75 LPA+ Variables Location Bangalore (Electronic City) Notice Immediate Joiners Only Shifts: 24*7(US Shifts) 2 Way Cab Contact 8769866443 Neha

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English l...

Job Description: We are currently seeking a dynamic and experienced individual to join our clients team as a Customer Care Executive. The ideal candidate will have a strong background in customer handling, with specific experience in managing escalations. Fluency in English and Tamil or Kannada or Telugu or Malayalam or Hindi any one regional language is essential for this role. Key Responsibilities: Handle escalated customer inquiries and complaints with professionalism and efficiency. Investigate and resolve complex customer issues in a timely manner to ensure customer satisfaction. Provide guidance and support to junior customer care representatives in resolving escalated cases. Collabora...