1263 Escalations Jobs - Page 22

As General Manager - Last Mile Operations, you will lead a team of Operations Leads and ensure customer and partner delight. You will coordinate with design and the production team to keep them in alignment with the committed timelines. You will manage internal stakeholders such as finance, vendor teams, installer teams, etc to ensure Livpreneur gets the required support to meet the customer promised timelines and quality standards. Roles and Responsibilities Customer Experience : Own the customer experience completely post booking of projects till the time of handover. Act as a highest point of escalation for your region and ensure any of the issues highlighted by the customers are resolved...

Job description: Team Lead & SME - Social Media Escalations (Non-Voice) Location: Bangalore Salary: 3.5 LPA to 4.5 LPA Working days: 6 days a week with rotational off Experience required: Prior experience in social media compliance or escalations (non-voice) is mandatory. Contact: Charlie HR - 7330616341 (Only WhatsApp Mention for which role your applying social media TL OR SME) Joiner preference: Immediate joiners only. Overview We are seeking a highly experienced and motivated individual to join our team in Bangalore as a Team Lead and Subject Matter Expert (SME) for Social Media Escalations. The successful candidate will be responsible for overseeing a team of specialists who handle and r...

Academic Qualification- Graduation in computers /Post-Graduation in computers (preferred)/ B.Tech /MCA. a) Primary Skill Sets Hands on experience on windows, Linux AWS platform. Windows Client (WIN 7 10) and server (WIN SRV 2016 2019) Linux based server administration (Cent OS 8, 9 Ubuntu 18.4 20) and application management. FTP, SFTP, web server Like Apache Tomcat, Nginx. Handling escalation, managing IT infrastructure remotely. Working knowledge of common network monitoring tools, network analyzers and security utilities. Servers, NAS SAN administration, Application Software, Hardware Maintenance and configuration of servers. b) Secondary Skill sets Hardware and software fault detection an...

Job Description ( CRM - Client Servicing) Communicating with clients via phone calls, emails, or in-person . Identifying and resolving client queries Maintaining a detailed and accurate record of all client details and communications Building and maintaining long-lasting business relationships with clients Ensuring to respond to client queries in a professional and timely manner Assisting in the hiring process and providing necessary guidance to the team members and new recruits Providing clients with relevant information on the products and services offered by the company Identifying and making promotional/marketing offers to potential clients Achieving the monthly/yearly revenue targets Pe...

Virtual Relationship Manager – Leading Private Sector Bank (Thane, Wagle Estate) Exp: 6+ months in Banking/BPO Sales (No Freshers) Edu: Graduate | Age: 18–32 yrs | No gap >6 months Skills: Fluent English, Strong Sales & Cross-selling ability Required Candidate profile Shift: 9:30 AM–6:30 PM (Day Shift) Salary: Up to 4 LPA + Incentives up to 35K/month Benefits: On-payroll job | Career growth in digital banking call 9773553319 Simran www.hyfly.in Perks and benefits Medical Allowance + Performance based Incentives

WE HAVE AN EXCELLENT OPENING FOR YOU FROM TOP BPOS IN BANGALORE. Walk -in to " Inspiration Manpower consultancy" to avail these opportunities Available Positions:- Customer Support & Sr Customer Support Technical Support & Sr Technical Support IT Help Desk engineers Server Support. Available Process:- Voice Support Available Shift Timings:- UK Australian US & Day Interview Rounds:- HR Voice & accent Operations Note:- All these rounds are held @ our office. "walk in with a resume & walkout with offer letter" Preferred To Carry:- 5 Copies of Resume 1 Passport size photograph Photo copies of education documents & experience letters if you have prior work experience. Interview Details:- MONDAY T...

Role- Technical support executive Min 1 Yr Exp Into Customer Handling Any Graduate CTC- Up to 4 LPA Work From Office 5 Days working 2 days off both side Cab Shift- US For more info contact HR Simentha - 7734916684 HR Dipali - 9828218897

Greetings from IGNITES Human Capital Services JOB Consultancy in bangalore" WE HAVE AN EXCELLENT OPENING FOR YOU FROM TOP BPO'S across India. Are you a Fresher/Experienced ( 6 month International Call Center Experience) with Good Communication Skills in English and Looking out for an Opportunity to Join a Call Center / BPO in a Rotational Shift. Then here's an Chance to All you Guys ! Freshers and Experienced freshers 24k experienced 35k hr@9886112704 hr@7795311458 HR @ 7848820048 hr@7848820049 hr@9343402211 hr@7849020010 hr@7848820045 call hr@7848820047 Join the TOP BPO's in Bangalore Pune Hyderabad Chennai. Available Positions:- Customer Support location:manayatha NOTE:- PLEASE schedule yo...

Role: International Voice Process (US Customer Support) Location: Bangalore (Work from Office) Shift Timings: US shifts Working Days: 5 Days a Week (2 Days Rotational Off) Transport: 2-Way Cab Facility Joiners: Only Immediate Joiners will be considered Eligibility Criteria: Freshers or Minimum 6 months of experience in Customer Support Freshers with excellent communication skills can also apply Undergraduates can apply Key Skills Required: Customer Handling and Inbound Call Management Understanding of CSAT, AHT, and BPO Metrics Excellent verbal communication in English Ability to deliver results under pressure CTC : Up to 4.22 LPA Plus Incentives CONTACT: Kamya- 9084148502

Role: International Voice Process (US Customer Support) Location: Bangalore (Work from Office) Shift Timings: US shifts Working Days: 5 Days a Week (2 Days Rotational Off) Transport: 2-Way Cab Facility Joiners: Only Immediate Joiners will be considered Eligibility Criteria: Freshers or Minimum 6 months of experience in Customer Support Freshers with excellent communication skills can also apply Undergraduates can apply Key Skills Required: Customer Handling and Inbound Call Management Understanding of CSAT, AHT, and BPO Metrics Excellent verbal communication in English Ability to deliver results under pressure CTC : Up to 4.22 LPA Plus Incentives CONTACT: Archana- 9332827358

Job descriptionRoles and Responsibilities Helping the customers solve their queries over calls. Providing proper solutions and ensuring utmost customer satisfaction. Preferred candidate profile: immediate joiners Salient Features: Day Rotational: Between 8 AM and 10 PM (For Female till 8 PM) 6 working days working and 1 day rotational off.CTC: 22K Education & Experience Qualifications for Multiple Requirements Diploma/Graduate Fresher can also apply Good Communication & Interpersonal Skills. English + Hindi is mandatory Mode of work: Work from Office Address: 41, St Johns Rd., Rukmani Colony, Shivaji Nagar, Bengaluru, Karnataka 560042 Google Map Link: https://goo.gl/maps/uu2BmhVF2cES2SKd7 Ca...

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimiz...

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimiz...

Role Overview We are looking for a Logistics Coordinator Customer Support who can manage dispatches, track orders, and handle customer queries related to deliveries. You’ll be the key link between our warehouse, courier partners, and customers. Key Responsibilities Logistics & Dispatch Coordinate daily order dispatches through courier partners and transporters Prepare and manage shipping documents (invoices, e-way bills, delivery challans) Track shipments and ensure on-time deliveries Maintain accurate records of stock movements and return Customer Support Handle customer queries regarding orders, deliveries, delays, and returns Provide prompt updates to customers on dispatch and delivery st...

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimiz...

Role & responsibilities * Handle customer calls * Resolve customer queries effectively. Languages known : (Malayalam,English and hindi ) or (Malayalam,English and Tamil) or (Malayalam and Tamil). (Telugu,kannada, hindi) Shift: Rotational shifts & Rotational Week-offs. Work days: 6 days a week. Gendor: Male or Female Qualification: Degree required (No backlogs). Joiners: Immediate Joiners preferred. No Contract - Permanent Job. Freshers are always welcome... No work experience required. Eligible candidates please what's up me your cv on 7510646407 Call me directly

Role & responsibilities Initial point of contact for customers, customer representatives and other business partners. Collaborating with the field teams in contributing towards the stability of devices and service delivered. Monitoring Pond Alerts in Dashboards and clearing/escalating required. Device health monitoring and reporting. Capturing pond level events that are highlighted, update to customers and customer support team Training field employees on the use of devices and services. Supporting workshops with device debugging Monitoring devices Installation and Service. Checking device readiness and health prior to dispatch from dealer or workshop. Regular follow-ups with customers/custo...

HIRING FOR INTERNATIONAL CUSTOMER SERVICE Fresher can apply UG+6 months exp(customer service) Package -Upto 3LPA Excellent communication skills Ping on 8448388768 (Sakshi) sakshitiwari.img@gmail.com

Roles and Responsibilities Manage daily operations of the team, ensuring efficient handling of customer queries and issues. Oversee shrinkage management to minimize losses and optimize productivity. Develop and implement strategies to reduce attrition rates through effective employee engagement initiatives. Ensure seamless escalation processes for complex cases and maintain high levels of CSAT (Customer Satisfaction). Monitor KPIs such as AHT, SLA, and rostering to ensure compliance with industry standards. Contact - 9594690866 - Neelam Shah Neelam.Shahu@teleperformancedibs.com

1.Correspondence of all sites & reply to the client’s letter within 10 days in coordination with the Project Manager. 2.where we need to keep the contractual matter on record with clients and Sub- contractors. 3.Tracking BG and insurance of projects Required Candidate profile 4. monitor contractual compliances with respect to time, cost , and quality including milestone compliances and prepare report and present in MIS. 5. prepare EOT claims, escalations, and other claims.

Job Opening: Customer Support Executive (Night Shift) Location: Electronic City Phase 2, Bengaluru (Work From Office) Shift: Night Shift | Immediate Joiners Only Eligibility: Education: Undergraduate / Graduate Experience: Freshers: Eligible Experienced: Must have customer support experience Communication Skills: Must clear Versant with 60%+ Work Schedule: 5 Days Working (2 Rotational Offs) During peak time, 6 Days Working 2-Way Cab Provided (within 40 km radius) Salary Structure: Experience Range:- 06 months3.1 LPA20,00022,000 (incl. variable) 712 months3.75 LPA25,00027,000 (incl. variable) 1223 months4.1 LPA27,00030,000 (incl. variable) Max Band (Experienced)4.22 LPA27,00031,000 (incl. var...

Job Description / Responsibilities * Work together with the Application Support Manager to provide amazing customer support to users, ranging from small to large online retailers like Etsy, Groupon Goods, Shopify, Amazon, etc. Work with our customers to understand their problems, frustrations, and roadblocks. Provide your analysis to internal stakeholders, educating and evangelizing for improvements that result in a support experience that delights customers. Work with our product management and engineering teams to provide quantitative feedback on customer issues. Help drive product improvements to reduce customer frustration and friction. There will be opportunities to work in a first-clas...

Medi Assist TPA Health insurance Gautham budhnagar sector 3 Noida G M Tower, 1st Floor, D-7, Sector-3, Noida - 201301, Uttar Job description for CRM -Noida Resolving customer queries within TAT and ensuring smooth claim process Providing information to the customers and to respond to their claim related queries Coordinating with the customers/agents for cashless claim settlement Coordinating with internal stakeholders like enrolment, Account management, claims, investigation, support team to settle claims .Visiting client location weekly twice or thrice. Thanks Hariprasad Mob :+ 91 9731826983 Email id :hariprasad.m@mediassist.in

Medi Assist TPA Health insurance Gautham budhnagar sector 3 Noida G M Tower, 1st Floor, D-7, Sector-3, Noida - 201301, Uttar Job description for CRM -Noida Resolving customer queries within TAT and ensuring smooth claim process Providing information to the customers and to respond to their claim related queries Coordinating with the customers/agents for cashless claim settlement Coordinating with internal stakeholders like enrolment, Account management, claims, investigation, support team to settle claims .Visiting client location weekly twice or thrice. Thanks Hariprasad Mob :+ 91 9731826983

What are we looking for? The ideal candidate will play a key role in conducting daily RTR audits and maintaining training content, and monitoring the quality activities through structured vendor governance. This role requires strong communication skills, accountability, and the ability to work independently while managing multiple responsibilities across teams and vendors. What does the job entails? • Perform daily Audits (RTR) quality activities. • Act as custodian of the Knowledge Portal, Email Composer, and Training Content. • Ensure timely updates of training materials across all Lines of Business (LOBs). • Roll out timely updates and communications to relevant stakeholders. • Conduct re...