1263 Escalations Jobs - Page 13

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way, Description Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe Every day, Hosts offer unique stays and experiences that make it possible for guests to connect wit...

Hiring for CALL BA Noida/Gurgaon International Voice Process Need Exp in international Voice only 5 days working Both side cab Max in hand upto 36k 4500 night allowance incentives upto 10000 Looking for immediate joiners only DM 7840027963

We are seeking a Senior Escalation Executive to manage and resolve high-priority customer complaints and escalations. The ideal candidate will be responsible for driving resolution across internal teams, ensuring customer satisfaction Required Candidate profile Graduate in any discipline; preferred: specialization in business, communication, or related fields Strong verbal and written communication skills in English (regional language proficiency is a plus)

Ayvens is a leading global sustainable mobility player committed to making life flow better. Weve been improving mobility for decades, providing full-service leasing, flexible subscription services, fleet management and multi-mobility solutions to large international corporates, SMEs, professionals and private individuals. With more than 14,500 employees across 42 countries, 3.3 million vehicles and the worlds largest multi-brand EV fleet, we are in a unique position to lead the way to net zero and spearhead the digital transformation of the mobility sector. The company is listed on Compartment A of Euronext Paris (ISIN: FR0013258662; Ticker: AYV). Societe Generale Group is Ayvens majority s...

Handle inbound calls and chats, diagnose customer needs, and resolve issues on first contact where possible. Log accurate case notes in the CRM and follow defined workflows (escalations, refunds, order management). Meet individual KPIs: AHT targets, Quality Score 85%, First Contact Resolution (FCR) goals, and adherence. Use knowledge base and cross-sell/up-sell where appropriate and permitted. Contribute to team huddles, share process improvement ideas, and complete required training / assessments. Maintain data privacy and comply with company policies and client SLAs. Required Qualifications & Skills Fluent English (spoken & written) C1 level or equivalent. Minimum 2 year of inbound BPO or ...

8+ years of professional experience in software development, with a strong focus on .NET technologies. Extensive experience working with Azure Cloud Infrastructure , including Azure DevOps for CI/CD pipeline creation and management. Strong proficiency in Angular and TypeScript , with a focus on building responsive, scalable web applications. Experience in integrating backend systems using RESTful APIs , Web APIs , and Microservices . Solid understanding of CI/CD tools such as Azure DevOps or similar Strong experience in developing applications in .NET Core , C# , ASP.NET , and related technologies. Deep knowledge of cloud infrastructure, microservices, with added advantage on containers (Doc...

Collaborate very closely with the consumers of IAM services and support teams on compliant use, support issues and onboarding related to utilizing IAM products. Partner with other IAM teams (Engineering, Operations, Access & Administration) related to service issues, escalations and support for IAM services. Advise on secure IAM practices for both technical and business audiences. Support various IAM products and the consideration by customer to utilize them for compliance to policies, automation to manual processes or other security measures especially as it relates to Identity Governance and Privileged Account Management. Engagement in onboarding activities related to IAM products. Review ...

Partners with business leaders (ED s, VP s) to define and drive CLM technology strategy to enable business objectives Drives technical implementation of CLM solution across in-scope markets and functional areas Identifies and catalyses opportunities to drive process efficiency and process improvement Provides an enterprise mindset and brings an outside-in perspective to provide the CLM implementation program with industry best practices Provide technical and business use expertise for the CLM platform, offering product recommendations and configurations Understands business needs and support technical design of solutions, requirements documentation, and expectations for deployment Monitors a...

Provide comprehensive technical support for the ESG Workiva Platform, including troubleshooting issues, handling escalations, and ensuring minimal downtime for end users. Manage and operate platform configurations by defining and maintaining user roles, permissions, workflows, and ongoing system operations in accordance with organizational policies and security requirements. Configure and optimize advanced Workiva features (e.g., connected workbooks, reporting templates, dashboards) to streamline data-driven ESG disclosures and reduce manual tasks. Collaborate with data engineers to establish, run, and optimize data ingestion pipelines, ensuring high-quality ESG data flows into the Workiva e...

Handle inbound and outbound customer calls/chats/emails. Resolve queries, complaints on time. Maintain accurate data in the CRM system. Provide information about products and services. Support sales/retention. Follow company policies Required Candidate profile Good communication skills (verbal & written) Must have – Spoken and written fluency skills in Hindi and English Language. Basic knowledge of CRM tools and MS Office.

Process: Insurance Sales (Health & Motor Insurance) Freshers & Experienced both can apply HSC Freshers also welcome Strong communication skills required 13,500 In-Hand |+ Unlimited Incentives Sunday Fixed Off Growth opportunities in nsurance sector Required Candidate profile Location: Vashi (Work from Office) Qualification: Minimum HSC Should be comfortable to Receiving Escalations Call and solve issues on calls call 9082104424 Harpreet 9137797705 ekta www.hyfly.in

Process: Insurance Sales (Health & Motor Insurance) Freshers & Experienced both can apply HSC Freshers also welcome Strong communication skills required 13,500 In-Hand |+ Unlimited Incentives Sunday Fixed Off Growth opportunities in nsurance sector Required Candidate profile Location: Vashi (Work from Office) Qualification: Minimum HSC Should be comfortable to Receiving Escalations Call and solve issues on calls Age:34 yrs hyflyhr9@gmail.com www.hyfly.in

SUMMARY Job Opportunity: Banking Operations Process Executive About the Client: Our client is a CMMI level 4 company, a global IT solutions provider specializing in delivering simple and scalable solutions to address complex business problems. With a team of over 1,500 staff, they offer technical and domain expertise across multiple platforms and industries to help enterprise companies drive productivity, efficiency, and maximize their technology investments. Job Description: Updating and maintaining customer account information in client applications. Handling the Bank's branch requests and nurturing relationships. Addressing ad-hoc requests and escalations in a timely manner. Reviewing and...

Greetings from IGNITES Human Capital Services JOB Consultancy in bangalore" WE HAVE AN EXCELLENT OPENING FOR YOU FROM TOP BPO'S across India. Are you a Fresher/Experienced ( 6 month International Call Center Experience) with Good Communication Skills in English and Looking out for an Opportunity to Join a Call Center / BPO in a Rotational Shift. Then here's an Chance to All you Guys ! Freshers and Experienced freshers 24k experienced 50k hr pooja@9886112704 hr Anjum@7795311458 HR taniya @ 7848820048 hr mayur@9343402211 hr harshitha@7848820045 Join the TOP BPO's in Bangalore Pune Hyderabad Chennai. Available Positions:- Customer Support location:manayatha NOTE:- PLEASE schedule your interview...

We are looking for an Associate Manager to manage customer grievances by conducting root cause analysis, coordinating with vendors and cross-functional departments, and ensuring smooth resolution within defined SOPs and TATs. The role also involves identifying process gaps and driving improvements to enhance customer experience. Key Responsibilities Handle customer communications by providing detailed root cause analysis. Ensure process completion within defined TATs and Standard Operating Procedures (SOPs). Collaborate with cross-functional teams and vendors to deliver seamless customer experiences. Identify process gaps and implement changes for continuous improvement. Manage complex cases...

Hi All we are hiring Learning and Development Specialist Role: Learning and Development Specialist Experience: 2- 4 years Location: Hyderabad Analyzes complex business problems and issues using data from internal and external sources to provide insight to decision-makers. Identifies and interprets trends and patterns in datasets to locate influences. Constructs recommendations and strategic/tactical plans based on business data and market knowledge. Creates specifications for reports and analysis based on business needs and required or available data elements. May provide consultation to users and lead cross-functional teams to address business issues. May directly produce datasets and repor...

Welcome and assist members and visitors with a warm, professional attitude, ensuring a positive first impression. Respond promptly to phone, email, and in-person inquiries related to club services, membership plans, class schedules, and upcoming events. Address and resolve customer concerns and complaints in a timely and effective manner. Escalate complex or unresolved issues to the Club Manager or relevant department when necessary. Maintain a clean, organized workplace.

Welcome and assist members and visitors with a warm, professional attitude, ensuring a positive first impression. Respond promptly to phone, email, and in-person inquiries related to club services, membership plans, class schedules, and upcoming events. Address and resolve customer concerns and complaints in a timely and effective manner. Escalate complex or unresolved issues to the Club Manager or relevant department when necessary. Maintain a clean, organized workplace.

Dear Candidate, Greetings from Decorpot! Job Description: We're looking for a resilient, empathic Sales Executive to contribute to the growth of our company. As a sales Executive, you will analyse prospective clients and sell our product/services. You will also be responsible for handling clients' complaints and resolving them promptly. Additionally, you will have to build a strong relationship with the clients. Role & Responsibilities: Responsible for selling value and creating credibility. Ability to work well in a team environment. Demonstrating and presenting products and services to clients Crafting business proposals and contracts to draw in more revenue from clients Enthusiastic in bu...

Greeting from Amazon Recruitment Team! Looking for a career with Amazon? Here's your chance! Were hiring for the position of Customer Service Associate B&M Roles through a Walk-in Recruitment Drive. Walk-in Interview Details: Dates: Thursday, 25th September 2025 & Friday, 26th September 2025 Time: 9:00 AM to 12:00 PM Venue: Amazon Development Center – PNQ10 B-2, Nagar Road, Somnath Nagar, Wadgaon Sheri, Pune – 411014 What You Need to Bring: Updated resume Valid Government-issued ID No prior appointment needed – Just walk in! Join us and explore exciting career opportunities with Amazon Role & responsibilities

As a General Manager - Operations, you will be responsible for leading a team of Operations Leads and ensuring customer delight. You will coordinate with design and the production team to keep them in alignment with the committed timelines for your cohort/ city. You will manage internal stakeholders such as Finance, Vendor teams, Installer teams etc to ensure they get the required support to meet the customer promised timelines and quality standards. Roles and Responsibilities Own the customer experience completely post booking of project till the time of handover. Act as a highest point of escalation for your region and ensure any of the issues highlighted by the customers are resolved with...

Principal Cloud Support Engineer OCI Multi cloud Support Department: Cloud Support / Oracle Cloud Infrastructure Job Summary: Provide expert-level support for Oracle Cloud Infrastructure (OCI) and multi cloud environments. Resolve complex issues and guide customers on best practices. Key Responsibilities: Troubleshoot OCI and multi cloud integration issues. Provide technical guidance on architecture and deployment. Collaborate with engineering teams for escalations. Document solutions and contribute to knowledge base. Ensure SLAs and customer satisfaction. Qualifications: 8+ years in cloud support or engineering. Deep knowledge of OCI, AWS, Azure, or GCP. Strong scripting and automation skil...

Providing complete information about the product to customer Solving all product or service related issues of the customers Preparing the Customer Service Guideline should have non voice exp Keeping a Record of the Customers Call @ Pallavi 9343632026

We are seeking a seasoned and execution-driven indivudal to lead delivery for our non-investment focussed client relationships. This role requires a strategic thinker with a strong bias for action, process discipline, and team leadership. You will be responsible for overseeing service delivery teams, improving KPIs, implementing scalable processes, and driving cross-functional collaboration to ensure operational excellence and client satisfaction. This is a high-impact, high-ownership role ideal for professionals who thrive in fast-paced, high-accountability environments. Key Responsibilities: Operations Leadership: - Lead and manage day-to-day operations across client-facing delivery teams....

Responsibilities: * Manage customer queries via phone, email & chat * Maintain high NPS scores through effective issue resolution * Collaborate with cross-functional teams for escalations * Provide exceptional customer support Health insurance Provident fund