Designation :Deputy Manger Voice Payroll-Bank payroll Job Location-Turbhe/Malad Process-Inbound Salary-Upto 6 Lakh (Depending On Interview and last Salary Day Shift Work From Office Call 9137797705 Hrutika email- hyflyhr9@gmail.com www.hyfly.in Required Candidate profile Forex inb, Nri outb 24*7 for males and females will work upto 7.30pm only Graduate with at least 4/5 coms + exp in ceo level escalations or Nri Sales or premium rm is a must 2 rotational offs given Perks and benefits Medical Allowance + Performance based Incentives

A leading private bank is hiring virtual RMs to manage its wealth segment over the phone Managing their HNI client portfolios, and giving the best service experience: no rotational shift, No late evening work, and no personal meetings with clients. Required Candidate profile Experienced Banking candidates with at least 2 years of portfolio management,& VRM with excellent English communication skills can apply for the role Location-Thane Call 9773553319 Simran www.hyfly.in Perks and benefits Incentives, Annual bonus, Mediclaim, transport

Job Title: CRS Executive (Customer Relationship Executive) Salary : As per market standards **Immediate Joiners Preferred** **Excellent communication skills required** Drop your resume to careers@mangohillhotels.com/9150752664 Freshers with Excellent English Communication skills can also apply! Key Responsibilities: Customer Relationship Management: Develop and maintain positive relationships with customers, ensuring a high level of satisfaction. Regularly communicate with clients to understand their needs and concerns. Act as the main point of contact for customers and ensure timely follow-up on queries and issues. Problem Resolution: Address customer inquiries and resolve any complaints or issues promptly and professionally. Coordinate with internal teams to resolve customer-related problems efficiently. Ensure that customer complaints are handled with empathy and according to company policies. Data Management: Maintain and update customer records, ensuring accurate and up-to-date information. Utilize CRM software to track customer interactions, sales, and feedback. Collaboration: Share customer feedback and suggestions for service improvements with relevant teams. Reporting & Analytics: Track and analyze customer feedback and satisfaction surveys to identify trends and areas for improvement. Prepare regular performance reports for management on customer retention, satisfaction, and engagement levels.

Greetings from Ignites Human Capital Services Freshers Experienced Freshers 35k Experienced:50k call hr kavya@7849020010 call hr pooja@9886112704

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English language (written & spoken). Ability to work rotational shifts including night shifts (UK shift). Strong problem-solving skills with ability to handle multiple tasks simultaneously. Basic computer knowledge with proficiency in Microsoft Office applications. Greetings From Ignites Human Capital Services Freshers Experienced Freshers 30k Experienced 35k to 50k Two way transport muthamma@9886112583 call hr Suman@7848820047

Greetings from Ignites Human Capital Services Freshers Experienced Freshers 25k Experienced 35k to 42k with joining bonus of 52k call hr monica@7848820049 call hr shruthi@7816842400

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English language (written & spoken). Ability to work rotational shifts including night shifts (UK shift). Strong problem-solving skills with ability to handle multiple tasks simultaneously. Basic computer knowledge with proficiency in Microsoft Office applications. Greetings From Ignites Human Capital Services Freshers Experienced Freshers 25k Experienced 35k to 50k Two way transport call hr@7795311459 call pooja@9886112704

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English language (written & spoken). Ability to work rotational shifts including night shifts (UK shift). Strong problem-solving skills with ability to handle multiple tasks simultaneously. Basic computer knowledge with proficiency in Microsoft Office applications. Greetings From Ignites Human Capital Services Freshers Experienced Freshers 25k Experienced 50k Two way transport call hr Aditi@7795311459 call hr ruth@9590520040

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English language (written & spoken). Ability to work rotational shifts including night shifts (UK shift). Strong problem-solving skills with ability to handle multiple tasks simultaneously. Basic computer knowledge with proficiency in Microsoft Office applications. Greetings From Ignites Human Capital Services Freshers Experienced Freshers 20k Experienced 35k to 42k Two way transport call hr soniya @7848820042 call hr Suman@7848820047 call hr ashika@7829423175

Laundryheap is an award-winning and industry-leading startup that is revolutionizing laundry and dry cleaning. We collect, clean, and return customers' items in as little as 24 hours, often making us the fastest in our industry. Headquartered in the UK, our service is available in 12 international markets, and were currently in the process of expanding further across Europe, Asia, and North America. We are currently looking for a Senior Associate - Customer Success Management to join our fast-growing team at our office in Bangalore, India. As we are an international brand working with different time zones, we require the potential candidate to be flexible to work in shift patterns. You'll make a difference: Reporting to the Senior Division Manager , as the Senior Associate - Customer Success Management you will be responsible for supporting our B2B Linens team to drive operational excellence in Laundryheap Linen services. Operating during EU and US markets, you will be responsible for addressing inquiries, resolving issues, and ensuring the smooth operation of our driver network. The job responsibilities include, but are not limited to: Customer Success: Ensure customer satisfaction by addressing inquiries and resolving issues promptly. Account Management: Oversee client accounts, manage receivables, and ensure accurate invoicing. Internal Cross-Team Liaison: Collaborate with various departments to escalate, resolve complex concerns, and improve processes. Account Performance Management: Monitor and analyze account performance to identify improvement opportunities and ensure service level adherence. New Customer Onboarding: Facilitate smooth onboarding of new customers, ensuring they understand company policies and services. Required Skills: Bachelor's Degree in a Relevant Field: Educational background that supports business administration or related areas. 3+ Years of Experience: Proven track record in similar roles, emphasizing customer success and account management. Excellent Communication & High English Proficiency: Strong skills in both written and spoken English; experience with email, chat, and voice processes in an international setting. Customer Success & Account Management Experience: Prior experience in delivering exceptional customer service with a focus on account management. Problem-Solving Attitude & Analytical Skills: A proactive, "to-do" mindset and robust analytical abilities to troubleshoot and resolve issues effectively. Work Schedule and Patterns: 9-hour shift (8 working hours + 1 hour break) 5 days a week: 2 week off rotational Office-based role Benefits: Night shift allowance Note: Bengaluru-based immediate joiners are preferred. Designation may vary based on organizational structure. We love to work with ambitious, proactive people who have a can-do attitude and are confident decision-makers. So, if this sounds like you, take this opportunity and apply to join the International Laundryheap Team today! Please complete the application form in our job portal via the link below. https://apply.workable.com/laundryheap-2/j/C6A6BF4398/ In case you are not able to connect directly to the link, feel free to copy and paste the link onto your search box. We love to work with ambitious, proactive people who have a can-do attitude and are confident decision-makers. So, if this sounds like you, take this opportunity and apply to join the International Laundryheap Team today!

Job Title: Customer Support Intern or Business Excellence Location: Gurgaon Duration: 2-3 Months Role Overview: As a Customer Experience Intern, you will be working alongside our support team to ensure seamless communication, data handling, and customer complaint resolution. You will have the opportunity to enhance your critical thinking, data management, and communication skills by assisting in various CX-related tasks. Key Responsibilities: Critical Thinking & Group Work: Collaborate with team members to think critically and contribute to problem-solving tasks related to customer experience improvements. CX Support: Work closely with the CX support team to address and resolve day-to-day customer experience issues effectively. Data Handling & Excel: Assist with basic data extraction, analysis, and handling using tools like Microsoft Excel to support CX operations and decision-making. Communication with Vendors: Effectively communicate requirements and updates to third-party vendors, ensuring a smooth flow of information and timely resolution of tasks. Task Follow-ups: Maintain organized follow-up routines to ensure tasks and deliverables are completed in a timely manner, driving accountability within the team. Complaint Resolution & Tracking: Assist the CX team in consumer complaint resolution by tracking complaints and ensuring all steps of the closure process are followed through. Looking for students from Marketing background Stipend- 10k-15k (Including TDS)- depending on Qualification Mode- Work From Office (Gurgaon) Looking candidates who can join from 1st week of April

Responsibilities: * Manage escalated customer queries & complaints * Ensure timely resolution within SLA * Collaborate with cross-functional teams on issue resolution * Maintain high levels of customer satisfaction Provident fund Annual bonus Health insurance

Hi, Naukri.com is hiring for Customer Success Partner for Noida location. As discussed, please find the mentioned JD for the said role About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working (Rotational OFFs)

We are hiring for a Customer support Executive for International and Domestic processes. What we are looking for: - Provide excellent customer support via phone, email, and chat. - Address customer inquiries and resolve issues in a timely and professional manner. - Understand customer needs and provide accurate information and solutions. - Escalate unresolved issues to appropriate teams when necessary. - Maintain records of customer interactions, transactions, and feedback. - Contribute to team performance and support business goals. Interested candidates can reach out to 8264812719 for more details.

4 years in BPO International Customer Voice process,1 year as a Team Leader on the paper * Rotational Shifts *Manage team of 7-14 *Knows performance metrics *Motivates team Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity!

Hi Job Enthusiasts! Greetings from ShiningStars! Hiring for Team Leader Key Account Manager | Shivajinagar, Bangalore Job Title: Team Leader, Key Account Manager Location: Shivajinagar, Bangalore Employment Type: Full-Time | On-Site We are looking for experienced Team Leader profiles for the role of Key Account Manager in Bangalore Shivajinagar . This is a fantastic opportunity for individuals with a solid background in ecommerce sales and team management to join a leading organization in the industry. Key Responsibilities: Team Leadership: Manage and lead a team of Key Account Managers, ensuring that targets are met and client relationships are nurtured and developed. Key Account Management: Oversee key accounts, focusing on strategy development, sales growth, and maintaining strong client relationships within the ecommerce space. Sales Strategy: Drive sales through effective account management, ensuring customer satisfaction and consistent revenue growth. Reporting & Analysis: Monitor and analyze sales performance, prepare detailed reports using Excel , and implement strategies to improve overall performance. Stakeholder Collaboration: Work closely with other departments to ensure seamless operations, client satisfaction, and address any key account concerns. Process Optimization: Continuously work on improving the account management process to drive better results and operational efficiency. Skills & Requirements: Education: Graduation is mandatory . Experience: Overall 4 years of experience in ecommerce sales . Minimum 1.5 years of experience in a Team Leader role is required. Prior experience as a Key Account Manager is mandatory . Compensation & Benefits: CTC: Up to 7 LPA , based on experience and qualifications. Additional perks and benefits as per company policy. How to Apply: Interested candidates with the relevant skills and experience, please share your updated CV via WhatsApp at 9696714723 . For more future opportunities, follow our hiring channel on WhatsApp: https://lnkd.in/dag_wY3c. #HiringNow #KeyAccountManager #TeamLeaderJobs #EcommerceSales #SalesLeadership #AccountManagement #ShivajinagarJobs #CareerOpportunities #SalesJobs #ApplyNow ReplyForward Add reaction

This role will oversee the resolution of customer escalations received through different channels – CEO office, Social Media, Contact center and other channels, ensuring a high standard of customer satisfaction. Required Candidate profile Min 5yrs in customer service or contact center environment, with at least 2-5 years in a team handling role

Greetings from Ignites Human Capital Services Freshers Experienced Freshers 25k Experienced 35k to 50k with joining bonus of 52k call hr Mayur@9343402211 call hr shruthi@7816842400

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English language (written & spoken). Ability to work rotational shifts including night shifts (UK shift). Strong problem-solving skills with ability to handle multiple tasks simultaneously. Basic computer knowledge with proficiency in Microsoft Office applications. Greetings From Ignites Human Capital Services Freshers Experienced Freshers 20k Experienced 50k Two way transport call hr Aditi@7795311459 call hr ruth@9590520040

Desired Candidate Profile 1 year with BPO INTERNATIONAL VOICE PROCESS work location: Electronic city salary 32k With saturday sunday off muthamma@9886112583 call nihala@7795311104 call hr Anusha@7815982900 call hr monica@7848820049 call hr suman@7848820047 call hr navya@7848820042

Desired Candidate Profile 1 year with BPO INTERNATIONAL VOICE PROCESS work location: Electronic city salary 32k With saturday sunday off muthamma@9886112583 call nihala@7795311104 call hr Anusha@7815982900

4 years in BPO International Customer Voice process,1 year as a Team Leader on the paper * Rotational Shifts *Manage team of 7-14 *Knows performance metrics *Motivates team Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity!

Required Exp- Min. 2 Years in International Customer Support(Voice) Process-Voice CTC- 4LPA - 6 LPALPA +variables 2 Way cab Notice- Immediate Graduates Only Location- Bangalore(Electronic city) Shifts: 24*7 Contact On 8769866443 Neha

Minimum 1 year experience in International IT Service Desk Graduate Need to work in US shifts CTC up to 6 lakh per annum Other allowances and incentives Both way cab Immediate joining Bangalore (Electronic City) - WFO contact 7568843370 Rishika Perks and benefits Annual Salary Increments Health Insurance Paid Off

Min 0-1 Year of experience is required (In any domain) Work From Office Excellent command in English CTC- up to 5.25LPA Job Location- Pune or Bangalore (relocation cases can apply) 24*7 Shifts 5 days working Contact- 9257669383 (Harsha) Perks and benefits 2 Way cab facility Allowances+Incentives