Team Leader operations for Voice Process Should Have Experience in Telesales/Inside sales/B2C sales 2 Years exp. as TL mandatory Supervise, coach, and motivate the team Good Communication in English / Marathi is Mandatory Sakshi - 8591187748 Required Candidate profile Graduation Excellent analytical and problem-solving skills Strong knowledge of calibration A customer-oriented and result-driven mindset Strong organizational skills to give the team direction

Looking for candidate as Consultant for Aviation company based in Bangalore & Hyderabad Acid Attack, LGBTQ only apply Responsible for towards employee safety and security Pickup & Drop Reports on Daily/ Weekly & Monthly Int candidates revert back Required Candidate profile Should be able to do Employee Escalation Reports – Daily/Weekly/Monthly Must be exp in Vehicle and Driver Compliance Reports – Monthly Maintain Incident Reports – As and when occurs within 2 hours.

4 years in BPO International Customer Voice process,1 year as a Team Leader on the paper * Rotational Shifts *Manage team of 7-14 *Knows performance metrics *Motivates team Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity!

looking for experienced executive & Escalation Specialist to liaise with customers to resolve escalations & complaint from our clients Communicate directly with customers, suppliers & internally with team & senior management Call 9235457455 Deepti

We are Conducting Job fair via Virtual interviews for Hyderabad and Bangalore location on 4th April - 2025. Job Title: Digital Marketing Senior Process Executive Department: Digital Marketing / Customer Support Location: Hyderabad & Bangalore Job Summary: We are seeking a dynamic and customer-focused Digital Marketing Process Executive to join our BPO team. In this role, you will be responsible for managing digital marketing campaigns, handling customer queries related to digital products and services, and providing solutions to enhance customer satisfaction. The ideal candidate will have a blend of digital marketing knowledge and strong communication skills to effectively engage with clients. Key Responsibilities: Digital Marketing Support: Assist in managing and optimizing digital marketing campaigns across platforms (Google Ads, Facebook, Instagram, etc.). Monitor campaign performance and provide basic analysis to improve results. Support SEO, SEM, and content marketing efforts. Customer Query Handling: Respond to customer queries via phone, email, and chat related to digital marketing services. Troubleshoot issues and provide solutions to customers regarding campaign performance, account setup, and digital tools. Educate customers on digital marketing trends, features, and best practices. Campaign Coordination: Work closely with the marketing team to understand client requirements and ensure campaign alignment. Track and report on customer interactions, feedback, and recurring issues. Process Improvement: Suggest process improvements to enhance customer satisfaction and operational efficiency. Stay updated with the latest digital marketing trends and technologies. Skills and Qualifications: Bachelors degree in Marketing, Business, Communications, or related fields. 1-6 years of experience in digital marketing or customer support (preferably in a BPO setting). Strong understanding of digital marketing concepts, tools, and platforms. Excellent verbal and written communication skills. Problem-solving and multitasking abilities. Proficiency in MS Office; familiarity with digital marketing tools like Google Analytics, AdWords, or CRM platforms is a plus. Contact Hiring manager Aditya @ 7259027295 / 9900024811 / 9900024951 / 7259027282

Payroll - No 1 General Insurance Co Location-Vashi 5 days working Process- Inbound Walking distance from station Non BPO-Direct Co Payroll Graduate Fresher Salary 14k net + Incentives Graduate with Exp Salary upto 21k Net + Incentives call 7738521154 Required Candidate profile Solves issues over phone of customers of General Insurance Co Inform about policy details to customers Graduate with hard copy of results can only apply email-hyflyhr9@gmail.com www.hyfly.in Perks and benefits Incentives, Annual bonus, Mediclaim, transport

We are hiring for Top BPO's for customer support. Responsibilities and Duties The primary responsibilities of a Customer Service specialist would be: Handling escalations and queries. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Ability to listen and active problem solving skills Good interpersonal skills Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Need only graduates with 1 year experience call Suman@7848820047 call navya@7848820042

Desired Candidate Profile 18 months of experience is Mandatory(international voice process) Graduates only Shift:UK,US shift Language:ENGLISH, work location: whitefield Bangalore call hr pooja@9886112704 call hr Anusha@7815982900 call hr monica@7848820049 call hr suman@7848820047 call hr navya@7848820042

Roles and Responsibilities Handle customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues that require escalation. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Freshers And Any experience is FINE call hr aditi@7795311459 call ruth@9590520040 call hr indu@7848820046 call hr Ashika@7829423175

Role & responsibilities Responding to Customer Inquiries: Answering customer questions and requests via phone, email, chat, or other channels. Problem Solving: Identifying and resolving customer issues, complaints, and technical problems. Escalation: Knowing when and how to escalate complex issues to the appropriate team or department. Documentation: Maintaining accurate records of customer interactions and issues in a CRM or ticketing system.

We are Conducting Job fair via Virtual interviews for Hyderabad and Bangalore location on 4th April - 2025. Job Title: Digital Marketing Senior Process Executive Department: Digital Marketing / Customer Support Location: Hyderabad & Bangalore Job Summary: We are seeking a dynamic and customer-focused Digital Marketing Process Executive to join our BPO team. In this role, you will be responsible for managing digital marketing campaigns, handling customer queries related to digital products and services, and providing solutions to enhance customer satisfaction. The ideal candidate will have a blend of digital marketing knowledge and strong communication skills to effectively engage with clients. Key Responsibilities: Digital Marketing Support: Assist in managing and optimizing digital marketing campaigns across platforms (Google Ads, Facebook, Instagram, etc.). Monitor campaign performance and provide basic analysis to improve results. Support SEO, SEM, and content marketing efforts. Customer Query Handling: Respond to customer queries via phone, email, and chat related to digital marketing services. Troubleshoot issues and provide solutions to customers regarding campaign performance, account setup, and digital tools. Educate customers on digital marketing trends, features, and best practices. Campaign Coordination: Work closely with the marketing team to understand client requirements and ensure campaign alignment. Track and report on customer interactions, feedback, and recurring issues. Process Improvement: Suggest process improvements to enhance customer satisfaction and operational efficiency. Stay updated with the latest digital marketing trends and technologies. Skills and Qualifications: Bachelors degree in Marketing, Business, Communications, or related fields. 1-6 years of experience in digital marketing or customer support (preferably in a BPO setting). Strong understanding of digital marketing concepts, tools, and platforms. Excellent verbal and written communication skills. Problem-solving and multitasking abilities. Proficiency in MS Office; familiarity with digital marketing tools like Google Analytics, AdWords, or CRM platforms is a plus. Contact Hiring manager @ 9900024951 / 9900024811 / 7259027295 / 7760984460 / 9686682465

Job Description: CST Associate Blend Process (Voice & Non-Voice) Location: Mumbai, India Experience: 0-5 years Working Days: 6 days a week Shift Timing: 8.30 AM to 5.30 PM Location- Western Line. Role Overview: We are looking for a highly motivated and dynamic CST Associate for the Blend Process to join our team in Mumbai. The role will include both voice and non-voice processes where you will be responsible for handling customer interactions and providing support through various communication channels. This is a 6-day working role with rotational shifts. Key Responsibilities: Handle inbound and outbound customer calls for voice-based customer service support. Respond to customer queries, complaints, and requests via email, chat, and other digital channels (non-voice). Provide accurate information about products, services, policies, and procedures. Troubleshoot and resolve customer issues, escalating to senior teams when necessary. Maintain a high level of professionalism while ensuring customer satisfaction. Document customer interactions accurately and follow up as required. Collaborate with internal teams to improve service quality and customer experience. Meet performance targets (KPI & SLA) including quality, productivity, and customer satisfaction. Ensure adherence to company policies and processes in all customer interactions. Skills & Qualifications: 2-4 years of relevant experience in a blend of voice and non-voice customer service roles. Excellent communication skills in English (both written and verbal). Strong problem-solving and troubleshooting skills. Ability to multitask and manage different types of customer queries efficiently. Knowledge of CRM tools and customer service platforms is a plus. Ability to work in a fast-paced environment with minimal supervision. Flexibility to work in rotational shifts, including weekends (6 days a week). Good interpersonal skills and a team player. Preferred Qualifications: Prior experience in customer service or client-facing roles in a BPO or similar industry. Exposure to working in a customer-centric environment. Comfortable working in a diverse and dynamic team. Role & responsibilities Preferred candidate profile Perks and benefits

Role: DGM / GM - IT & ERP Exp 15-25 Years Location: New Delhi / Gurugram Qualification: BE/B Tech/ BCA/ MCA Preferred Role Objective: We are seeking a highly skilled and experienced Manager of IT Infrastructure Administration to lead our IT infrastructure and support operations within our corporate environment. The ideal candidate will possess a comprehensive understanding of IT systems, infrastructure, and administration, with a proven track record of success in managing complex IT environments. Role & responsibilities: Key Job Responsibilities: Lead and manage a team of IT support professionals, providing guidance, mentorship, and support to ensure high levels of performance and productivity. Develop and implement strategies to optimize the efficiency and effectiveness of the IT and ERP Support and administration function. Oversee the design, implementation, and maintenance of the organization's IT infrastructure, including networks, servers, storage, and other critical components Ensure the security, reliability, and scalability of IT infrastructure systems, and implement best practices to mitigate risks and vulnerabilities. Provide advanced technical support and troubleshooting assistance to end-users, resolving complex IT issues in a timely manner to minimize downtime and disruptions. Develop and maintain IT support procedures, documentation, and knowledge base resources to facilitate efficient problem resolution and knowledge sharing. Manage relationships with external IT vendors, service providers, and contractors, ensuring compliance with service level agreements and contractual obligations. Evaluate and select vendors for IT products and services, negotiating contracts and pricing agreements to optimize value and cost-effectiveness. Oversee IT asset management, including hardware and software inventory, procurement, deployment, and retirement processes. Develop and enforce IT policies, procedures, and standards to ensure compliance with regulatory requirements and industry best practices. Collaborate with senior management and key stakeholders to develop IT strategies and roadmaps aligned with business objectives, priorities, and budgetary considerations. Identify opportunities for innovation and improvement within the IT support and administration function, driving initiatives to enhance productivity, efficiency, and service quality. Preferred candidate profile: Bachelor's degree in Computer Science, Information Technology, or related field; advanced degree or professional certifications (e.g., ITIL, CISSP, CCNA, MCSA) preferred. Shall have 12-20 years of progressive experience in IT infrastructure and support roles, with at least 4 years in a leadership or managerial capacity. In-depth knowledge of IT systems, networks, and infrastructure technologies, including but not limited to servers, storage, virtualization, networking, security, and cloud services. Proven experience in managing IT support operations, including incident management, problem resolution, and service desk management. Strong leadership and team management skills, with the ability to inspire, motivate, and develop high-performing teams. Excellent communication, interpersonal, and stakeholder management skills, with the ability to interact effectively with colleagues at all levels of the organization. Strategic thinking and analytical skills, with the ability to develop and execute IT strategies that support business objectives and drive continuous improvement. Strong project management skills, with the ability to prioritize tasks, manage resources, and deliver projects on time and within budget. Demonstrated ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and requirements. Knowledge of regulatory compliance requirements and industry standards related to IT security, privacy, and data protection. Perks and benefits Inline to Industry Best Practices

Openings For Banks and other Ecommerce companies Qualification: Any Graduate/ experience Candidate should be fluent in Hindi and English 6 Days working 1 Rotational Off immediate joining CTC upto 35k If interested call Pallavi 9343632026 Perks and benefits .

Job Title: Sr. Customer Support Representative / Subject Matter Expert Company Name : Rhysley Private Limited Company Website : https://www.rhysley.com/ Brand Website : https://www.mehar.com/india ERP Website : https://www.smarterp.work/ Location: 700AA, SRS Tower, Sector 31, Faridabad 121003 Job Type: Full-time | Day Shift Working Days : 6 Days (Rotational Week Off) Contact Details : 9999 028 921 (Manik) Job Overview : We are looking for a skilled Senior Customer Support Executive to join our team and provide top-tier customer support for our B2B clients and ERP software. This role is crucial in ensuring that our business clients receive the highest level of service, troubleshooting, and guidance regarding our ERP systems. The ideal candidate will be adept at resolving complex issues, ensuring client satisfaction, and fostering long-term client relationships. Key Responsibilities : Customer Support : Provide timely, professional, and effective support to B2B customers via phone, email, and live chat. Troubleshoot and resolve customer issues related to ERP systems, including system errors, performance issues, configuration settings, and other operational challenges. Proactively identify common pain points and work with the product and engineering teams to find solutions to improve the user experience. ERP Support : Offer in-depth support for ERP system configurations, modules, features, and integration points. Work with clients to understand their unique business needs and offer tailored support in leveraging ERP tools to optimize their operations. Conduct system walkthroughs, training, and onboarding sessions for new customers and clients to ensure proper use of the ERP system. Relationship Management : Serve as the main point of contact for key B2B clients, building strong, long-term relationships. Proactively follow up with clients to ensure that all issues are resolved and client satisfaction is maintained. Provide insights and feedback to the development team regarding recurring customer concerns or feature requests. Escalation and Issue Resolution : Serve as an escalation point for challenging customer support cases, ensuring that issues are resolved promptly and efficiently. Work closely with internal teams to ensure that customer feedback and issues are appropriately prioritized and resolved. Documentation and Reporting : Document customer issues and their resolutions in the CRM or ticketing system. Regularly update knowledge base articles, user guides, and FAQs to help improve self-service support. Provide feedback to management on support trends and areas for improvement in customer service processes. Required Qualifications : Experience : Minimum 5 years of experience in customer support, with experience in B2B and ERP system support. Skills : Excellent communication (Fluent English) and interpersonal skills, with the ability to communicate complex technical concepts to non-technical clients. Strong analytical and problem-solving abilities, with an ability to diagnose issues efficiently. Ability to work independently and manage multiple customer issues simultaneously while maintaining a high level of customer satisfaction.

Role & responsibilities • Resolve complaints / escalations received through Emails on Nodal Desk Mailbox or through calls. • Ensure daily productivity metrics achievement with customer centric approach. • To be sensitive towards complaints and the stricter timelines, should co-ordinate with cross functions to get necessary resolution, requires follow-ups and influencing decisions. Preferred candidate profile • Excellent, professional phone and communication skills interpersonal, verbal, and written with the goal of influencing outcomes. • Must be able to build positive, productive relationships with customers and team members. • Excellent listening, trouble shooting, problem solving and analytical skills with ability to resolve conflict effectively. Perks and benefits

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English language (written & spoken). Ability to work rotational shifts including night shifts (UK shift). Strong problem-solving skills with ability to handle multiple tasks simultaneously. Basic computer knowledge with proficiency in Microsoft Office applications. Greetings From Ignites Human Capital Services Freshers Experienced Freshers 20k Experienced 35k to 42k Two way transport call hr Monica@7848820049 call pooja@9886112704

Greetings from Ignites Human Capital Services Freshers Experienced Freshers 25k Experienced 35k to 50k with joining bonus of 52k call hr monica@7848820049 call hr shruthi@7816842400

Greetings from Ignites Human Capital Services Freshers Experienced Freshers 20k Experienced 50k with joining bonus of 52k call hr aditi@7795311459 call hr chaitra@7848820045 call hr Indu@7848820046

Key Purpose: To organize technical services activities as per market requirement in respective territory To help customers in building stronger by promoting and demonstrating good construction practices To build long term relations with key influencers through knowledge sharing & trouble shooting To support dealer network for market development in coordination with respective sales colleague Key Performance Areas: Implement various customer related initiatives within quality expectations and defined timelines Organize TS activities aiming due value in return as per action plan & market need Prepare & submit market reports, feedback, observation regularly and maintain related data base Key Responsibilities Customer Related Initiatives Visits to construction sites from various segments regularly and promote good construction practices through interaction, demonstrations & guidance Build relations (through knowledge sharing & trouble shooting) with key influencers such as engineers, architects & contractors, technical authorities from Govt. departments. Timely resolution of the customer queries Implement customer related initiatives as and when they are rolled out Promotional Activities Implement TS activities for spreading brand awareness for various customer segments as per standard format on regular basis as per market requirement jointly decided with respective marketing officer. Make logistics & other arrangements for the various programs and ensure participation of targeted customers Reporting & Maintaining Database Prepare & send regular reports to Head Technical Services about customer feedback & market scenario as per system laid by the management (physical, digital, physical) Maintain record related to various customer initiatives Build database of key influencers for various segments

We are hiring for a Customer support Executive for International and Domestic processes. What we are looking for: - Provide excellent customer support via phone, email, and chat. - Address customer inquiries and resolve issues in a timely and professional manner. - Understand customer needs and provide accurate information and solutions. - Escalate unresolved issues to appropriate teams when necessary. - Maintain records of customer interactions, transactions, and feedback. - Contribute to team performance and support business goals. Interested candidates can reach out to 9056288584 for more details.

Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Keeping customers updated on the latest products in order to increase sales.

Greetings from medi Assist TPA Health insurance company!! We have uregent requirement in CRM with health insurance or hospital background Job description Follow up with insurers for clearing the external error logs (beneficiaries not updated in the policy) and ensure beneficiary updated in the policy and the claim is cleared Follow up for insurance claim number from the insurance office and ensure float is raised and follow up with accounts team for the UTR (settlement) details Follow up with insurer for Void payments. Coordinate with insurer and customer to resolve all concerns related to payments, short payments and all queries pertaining to claims, enrollment, etc. Responsible for monitoring & responding to all queries raised to a particular mail ID assigned for a specific customer/s Interested candidate can drop there resumes on my whatsapp no - 9035613355 Thanks & Regards Hariprasad Email : hariprasad.m@mediassist.in

Greetings from Medi Assist!! Urgent Job requirement for Assistant Manager in Bangalore & Noida for CRM Job description: Assistant Manager-Account Management Location : Bangalore & Noida Roles and Responsibilities Maintain relationship with insurers. Manage their queries and resolve them satisfactorily. Meet important clients regularly. Check status of clients, work with internal team members to clear outstanding and pending claims Interact with internal & external stake holders to ensure customer queries are addressed in a timely manner Encourage clients to submit the required pending documents to reprocess the claims. Resolve customer queries and grievances with reasonable explanation. Handling inbound and outbound calls, managing escalations Relevant Experience : 5-6 years in a customer facing/customer support role which involves finding solutions. Health Insurance/TPA background preferred Thanks & Regards Hariprasad Email id : hariprasad.m@mediassist.in

Responsibilities and Duties: Planning, developing, and coordinating tours and travel packages. Research and gather knowledge about various destinations. Ensuring all aspects of the tours meet the highest quality and safety standards. Resolving customer complaints efficiently and professionally. Providing excellent customer service by offering detailed information about travel destinations, accommodations, and transportation. Qualifications, Skills and Competencies: Minimum of a bachelor's degree in Tourism or relevant field. Previous experience in travel planning, tour operation, or similar role. Outstanding interpersonal and communication skills. Exceptional customer service and problem-solving abilities. Ability to create exciting, engaging itineraries. Attention to detail and commitment to safety protocol. Addtional Requirements: Ability to work flexible hours and days, as travel planning often requires. Knowledge of different cultures, geographies, and climates is a plus. Benefits and Perks: Competitive salary and benefits package. Travel opportunities around the globe. A dynamic, supportive, and vibrant work environment.