8 Escalation Resolution Jobs

As an Associate Architect, you will lead the design, development, and delivery of high-quality architectural solutions, ensuring alignment with business objectives and client expectations. This role involves managing resources, driving process improvements, fostering innovation, and contributing to the professional growth of team members. - Bachelors or masters degree in computer science, Software Engineering, or a related field or equivalent experience. - 10-14 years of development and management experience in the gaming and casino domain. - Extensive experience in casino gaming, including slots, table games, crash games, RGS (Remote Game Server), and game development. - Expertise in softwa...

As a skilled finance professional with proven experience in Travel and Expense (T&E) Management within a multinational corporate environment, your role will involve expertise in end-to-end employee expense processes, policy compliance, and corporate credit card administration. You are expected to possess the following core competencies: - T&E Compliance & Audit - Concur System Management - Corporate Card Operations - Reconciliations (Blackline) - Accrual & Reporting - Stakeholder Communication Your responsibilities will include: - Managing Travel Expense processes in a multinational company setup. - Guiding employees based on Travel and internal policies. - Conducting Employee Reconciliation...

Job Title: Academic Mentor Role Snapshot: Be the first point of guidance for students help them choose the right courses, set learning goals, and stay on track. Your role is to motivate, advise, and ensure student success while building lasting relationships. Key Responsibilities: Guide students on course and career options Provide ongoing academic and motivational support Monitor performance and suggest improvements Act as a bridge between students, parents, and internal teams Requirements: Graduate with 12 years experience in counseling/advising Excellent communication & interpersonal skills Passion for education and student growth

As a Full-time Experienced professional with a General Equivalency Diploma, your role will involve managing day-to-day operations associated with 65+ clients hosted on RPaaS platform from an L1 perspective. You will be the single point of contact for clients located in Mumbai and Bangalore, ensuring a seamless client experience by showcasing performance reviews, addressing critical bug fix issues, and containing client escalations related to P1/P2 issues. Your responsibilities will also include coordinating with internal teams for faster closure of Code Fix tickets, ensuring maximum Same Day Resolution on Incidents and Service Requests, and conducting feedback sessions with engineers. Additi...

We Are Hiring International Customer Support Role: International Customer Support (Voice) Qualification: Any Graduate Experience: Minimum 1+ year in International Voice Process Salary: 4 LPA - 7 LPA (Up to 30% hike on your current package) - Also 30 k as a joining bonus those who are willing to buyout on Notice period. Requirement: Excellent Communication Skills Joiners: Immediate Only Working Days: 5 Days (2 Rotational Offs) Location: E- City , Bangalore If you have the passion to deliver excellent customer experiences and want to grow your career in a global environment, this opportunity is for you! Contact HR Suraiya 8861524078

The Senior Technical Project Manager/AVP position in Noida is a full-time on-site role that involves overseeing and managing multiple technical projects. Your primary responsibility will be to ensure that project goals are achieved within the specified timeframe, scope, and budget. This includes tasks such as project planning, coordinating with cross-functional teams, allocating resources, managing risks, and tracking progress. You will also be involved in stakeholder communication, resolving escalations, and continuously improving project management processes. To excel in this role, you should possess strong technical skills, particularly in the Java Platform. Additionally, you must have ov...

Description We are seeking an experienced Assistant Manager - Customer Service to join our team in the freight forwarding business. The ideal candidate will have a strong background in customer service with 5 to 8 years of experience, particularly in handling Ocean Import and Air Import products. This role is crucial in ensuring high levels of customer satisfaction, managing a team, resolving escalations, and driving process improvements. Responsibilities Oversee and manage the customer service team to ensure high-quality service delivery. Ensure timely and competitive rate quotations are provided to customers. Track shipments effectively and provide updates to customers as needed. Coordinat...

Oversee domestic recruitment for freelance teams Manage recruiters, team leads Handle onboarding, performance tracking & payouts Resolve escalations & client feedback Support HR documentation & compliance for freelancers Commission - No Fixed Salary