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Managed Services Client Service Desk Administrator NTT DATA

0.0 - 5.0 years

0 Lacs

hyderabad, telangana

On-site

Role Overview: As a Managed Services Client Service Desk Administrator at NTT DATA, you will play a crucial role in providing administrative support to ensure the smooth operation of the service desk function. Your responsibilities will include coordinating service requests, assisting the client service desk team, and maintaining documentation and records for efficient incident resolution and service delivery. Key Responsibilities: - Provide administrative support to the Managed Services Client Service Desk team. - Perform entry-level administrative tasks as required by the team. - Ensure correct escalation procedures are followed for all critical calls and requests. - Receive, validate, and...

Posted 3 days ago

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