35932 Escalation Jobs - Page 47

About Ensono Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients’ digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today’s systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 3500+ associates globally and is headquartered in greater Chicago. We care about your success, offering comprehensive strategic and ma...

Job Title: Project Manager Experience: 6 – 8 Years Location: Pune Employment Type: Full-Time About the Role We are looking for a Project Manager with a strong technical understanding who has successfully managed 10–12 billable resources across 3–4 concurrent projects . The ideal candidate will be actively involved in project planning, timeline and feature estimation, proposal creation, and specification documentation , while ensuring seamless delivery for US and European clients . Key Responsibilities Lead 3–4 projects simultaneously with a combined team of 10–12 billable resources . Own end-to-end delivery : planning, execution, quality, and client reporting. Participate in requirement anal...

Job Description – Assistant Manager- Operations - ETS Location: Mumbai Designation: Assistant Manager Department: Employee Transport Services (ETS) Experience: 7–15 years in Transport/Facility/Operations Management Job Responsibilities Role Overview: The ETS Operation Manager will be responsible for end-to-end management of employee transportation operations, ensuring safe, reliable, cost-effective, and compliant transport services. The role requires strong leadership, vendor management, analytical ability, and adherence to employee safety and statutory guidelines. Key Responsibilities: 1. Operational Management · Manage day-to-day transport operations across all shifts (general, night, and ...

Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken an...

Summary: We are seeking a dynamic and field-oriented Sales Executive to promote and sell the Petpooja Restaurant Billing Platform and Value-Added Services (VAS). The role involves lead generation through field visits and cold calling, conducting client demos, onboarding restaurants, and maintaining long-term client relationships. You will be the face of Petpooja in the market, responsible for achieving sales targets, managing client concerns, and executing local marketing initiatives. Eligibility Criteria: Two-Wheeler along with Driving License Laptop for Client Demo Roles and Responsibilities: Actively sell the Petpooja Restaurant Billing Platform and associated Value-Added Services (VAS). ...

About the Role: We’re seeking a skilled IT Service Desk Manager to lead Haass’s IT Service Desk function . This role will oversee IT Service Desk support quality, drive service excellence, and support team performance across our Service Desk operations. You’ll be responsible for monitoring ticket quality, delivering actionable feedback, and partnering with leadership across the business to improve support standards and customer satisfaction. You will also provide guidance to a team of IT support staff while playing an active role in coaching, mentoring, and operational oversight and process improvement. Responsibilities: • Team Leadership: Lead, mentor, and manage the IT Service Desk Team to...

Role Overview: As the Customer Relationship Executive at Kimirica Hunter International, you will be responsible for overseeing all customer support operations, developing and implementing strategies to enhance the customer journey, and ensuring a seamless and delightful experience for every interaction. You will lead a team of customer service representatives, maintain a high level of customer satisfaction, and act as the voice of the customer within the organization. Key Responsibilities: 1. Customer Support Operations: - Manage and oversee day-to-day customer service operations across multiple channels (email, chat, social media, WhatsApp, and phone). - Develop and implement SOPs to stream...

About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. Job Summary: We are seeking a Technology Control Testing Manager to join our newly established Centralized 1LoD Control Te...

Job Description: Senior Analyst - Strategic Business Operations | Snapmint About Company: India’s booming consumer market has over 300 million credit-eligible consumers, yet only 40 million actively use credit cards. At Snapmint, we are building a better alternative to credit cards that lets consumers buy now and pay later for a wide variety of products, be it shoes, clothes, fashion accessories, clothes or mobile phones. We firmly believe that an enduring financial services business must be built on the bedrock of providing honest, transparent and fair terms. Founded in 2017, today we are the leading online zero-cost EMI provider in India. We have served over 10M consumers across 2,200 citi...

Job Title: Project Manager Experience: 7+ years Location: Mumbai, India 1. Govern end-to-end delivery of banking & finance projects, ensuring alignment with strategic and regulatory objectives. 2. Track project progress on scope, cost, timelines, and compliance, driving adherence to quality standards. 3. Prepare portfolio dashboards, MIS, and senior management reports with actionable insights. 4. Support financial tracking, resource planning, and cost optimization across programs. 5. Monitor project risks, issues, and dependencies, ensuring timely escalation and resolution. 6. Standardize project management methodologies (Agile, Waterfall, Hybrid) across initiatives. 7. Utilize Jira, Conflue...

Role Overview We are looking for a ServiceNow Architect with proven expertise in Customer Service Management (CSM), especially in the Pre-Sales and Post-Sales lifecycle modules. The Architect will lead the design and implementation of scalable ServiceNow architectures that streamline customer journeys—from lead capture and onboarding, to contract management, case resolution, and renewals. This role demands strong technical depth, architectural vision, and hands-on experience across multiple ServiceNow applications. Key Responsibilities Architecture & Design Lead the architecture and high-level design of ServiceNow CSM Pre-Sales and Post-Sales modules, including: Pre-Sales: Lead/Opportunity M...

Position Objectives: The Global Master Data Steward is responsible for maintaining the master databases for Materials, Customer, & Vendor . Ensure the requirements have the right information and release them when the process has been completed. Strong teamwork to ensure that all the requirements will be made in a timely manner to avoid affecting the metric of the department. Improve processes and document them to ensure standard work. Responsibilities: •Responsible for the following Master Data domains in scope: Material, Customer & Vendor master. •Support the business with completing and processing their business master data entry requests utilizing the World Wide Master Data Operations’ re...

Job Title: Pediatrician Department: Pediatric Care Reports To: Dr. Rahul Bharat Key Responsibilities: New Patient Consultation Conduct initial consultations with new patients. Utilize observational skills to assess patient needs. Communicate diagnosis and care plans effectively. Diagnosis Communication Clearly convey diagnoses to patients and their families. Provide written and verbal explanations to ensure understanding. Enrollment Meetings Guide parents through the enrollment process. Ensure they understand and are ready for their child's treatment plan. Follow-up Post Assessment Conduct follow-up consultations post-assessment. Monitor patient progress and adjust care plans as necessary. D...

Job description The ideal candidate is a critical thinker who will proactively improve the quality systems of the company through internal audits, participation in process improvement programs, and interaction with key partners to obtain constructive feedback. ***Candidates from Delhi Only*** ***Mandarin-speaking candidates are a valuable asset, and they receive top priority in our selection process! *** NOTE This is a Managerial role requiring in-depth industry knowledge and experience. Senior Level Candidates are welcome. International Travel experience is mandatory (Especially China). Responsibilities Collaborate with suppliers to ensure timely completion of project milestones within the ...

Invenio is the largest independent global SAP solutions provider serving the public sector, as well as offering specialist skills in media and entertainment. We bring deep expertise combined with advanced technologies to enable organisations to modernise so they can operate at the speed of today’s business. We understand the complexities of international businesses and public sector organisations, working with stakeholders to drive change and create agile organisations of tomorrow using the technologies of today. Learn more at www.invenio-solutions.com. About Invenio Invenio is the largest independent global SAP solutions provider serving the public sector, as well as offering specialist ski...

Job description: Job Description Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution tim...

Job Description – Infrastructure Engineer (Wintel) P2 Objectives/Purpose of the Job As part of the technical team to support and manage the capability of the infrastructure systems hosted in the Data Centers to deliver cost effective services to meet customers’ requirements. Incorporate continuous improvement process in operations through constant monitoring, reporting, evaluating and improving the operation metrics. Key Responsibilities & Key Result Areas Provide infrastructure systems support to ensure smooth operations that conformed to the agreed Service Level Agreement (SLA). Work closely with Service Delivery Manager to meet service delivery requirements and support him/her in meetings...

Job Information Date Opened 10/08/2025 Job Type Full time Industry Financial Services City Gurugram State/Province Haryana Country India Zip/Postal Code 122002 About Us indiagold has built a product & technology platform that enables regulated entities to launch or grow their asset backed products across geographies; without investing in operations, technology, people or taking any valuation, storage or transit risks. Our use of deep-tech is changing how asset backed loans have been done traditionally. Some examples of our innovation are – lending against digital gold, 100% paperless/digital loan onboarding process, computer vision to test gold purity as opposed to manual testing, auto- sche...

General Information Locations : Hyderabad, Telangana, India Role ID 211342 Worker Type Regular Employee Studio/Department EA Studios - Quality Verification Work Model Hybrid Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. Quality Verification and Standards (QVS) Our Quality Verification and Standards (QVS) team is an integral part of our development process, consistently delivering actionable insi...

Location: Noida Berger Tower, India Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure. Present in India since 1953, Thales is headquartered in Noida, Uttar Pradesh, and has operational o...

Job Description: Analyst, Credit Control and Premium Accounting Bengalulru, Karnataka, India This is an analyst role which requires extensive experience of Premium Collection processes and in-depth understanding of the Global Insurance practices and London market slip presentations. What you’ll be DOING What will your essential responsibilities include? Assume responsibility for day-to-day operations between AXA XL and a designated broker including monthly reconciliations, query management and escalation of material, overdue premiums. Account reconciliations and resolution of issues in coordination with internal parties. Internal accounts analysis & reconciliations with maintenance of their ...

Job ID 480680 Posted since 08-Oct-2025 Organization Global Business Services Field of work Finance Company Siemens Technology and Services Private Limited Experience level Experienced Professional Job type Full-time Work mode Office/Site only Employment type Permanent Location(s) Bangalore - Karnataka - India Hello Visionary! We provide extensive high-quality and cost-efficient Finance & Procurement services from purchasing to the processing of outgoing payments, Cash allocation, Fixed Assets accounting, Accounts reconciliation and Closing & Reporting. We work with a strongly integrated system and a highly automated processing environment and digital workforce. Our customers receive innovati...

5th Floor, Tower 3, 2B Building, Phase I Outer Ring Road, VARTHUR HOBLI, RS, 560103 UNDERWRITING 10977 Band A Aishwaryarani Hegde 12/19/2025 Job Description Analyst, Credit Control and Premium Accounting Bengalulru, Karnataka, India This is an analyst role which requires extensive experience of Premium Collection processes and in-depth understanding of the Global Insurance practices and London market slip presentations. What you’ll be DOING What will your essential responsibilities include? Assume responsibility for day-to-day operations between AXA XL and a designated broker including monthly reconciliations, query management and escalation of material, overdue premiums. Account reconciliat...

DESCRIPTION As a Finance Operations Business Partner, the candidate will work with customer-centric, entrepreneurial and cross-functional teams to drive financial results, scalable Accounts Payable, Accounts Receivable processes and continuous improvement initiatives. The candidate demonstrates Ownership, long-term thinking and holds self, stakeholders and partner teams to high standards of accountability to prevent process defects. The candidate communicates to influence without authority, and drives quality results to simplify lives for internal and external customers. The primary audience for this role is Executive / Senior leaders in Business Operations, Finance, Transportation Execution...

Location Bangalore, Karnataka, 560048 Category Engineering Job Type Full time Job Id 1191849 No QA Engineer This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed h...