8836 Escalation Jobs - Page 44

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description Summary: Collections Specialists will be responsible for managing Accounts receivables, resolving customer billing problems, controlling unapplied cash items by means of reconciliation and ensuring that disputed items are reviewed and necessary action taken to resolve accordingly. In carrying out these duties this individual will draw on his/her previous AR & Billing experience. The specialist must comply with the established UPS policies and procedures. Job Duties And Responsibilities  Identifies and resolves basic and routine issues impacting payment  Overcomes customer objections concerning payments and assists them in understanding their account terms  Utilizes payment options and negotiates payment arrangements  Follows prescribed escalation procedures  Provides thorough, efficient, and accurate updates to customer and other stakeholder information using various software programs including UPS proprietary programs  Submits recommendations to write-off account balances  Monitors and maintains assigned queue of customer accounts  Keeping and improving customer relations  Prepare & publish reports to senior management as required  Carry out exceptional coordination with various departments to ensure great customer experience Knowledge And Skills  Strong verbal and written communication skills, with the ability to effectively and professionally present information and respond to questions  Excellent analytical and problem resolution skills  Desire to work in a position requiring extensive phone and email communication  Ability to work in a highly measured, fast-paced, production environment  Working knowledge of MS Office and databases  Bachelor’s degree  Prior Inbound/outbound Calling Experience - Preferred  Accounts Receivable, Collections & Billing knowledge – REQUIRED .  Comfortable to work in any shift timings as per process requirements Employee Type Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Show more Show less

The Regulatory Risk Sr Officer I is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project. Responsibilities: Responsible for providing risk strategic analytics, information management across Citibank products and reports to senior management Responsible for communicating to executive management implications of existing and opposed regulation and developing potential responses. This may include regulations related to specific product or macro / systemic regulation, including standards to comply with Basel II / III, MiFID, U.S. Fed, Treasury, FDIC and regulations from other central banks and regulatory authorities. Regulatory risk project management ownership (business requirements, analysis and testing) for delivery of regulatory solutions. (i.e.. CECL, Part 30 core capabilities initiatives, stress test and CCAR regulatory requirements, etc.) Analyzes new risk-related guidelines, best practice standards, rules and regulations Directs the approach to answering questions and involve appropriate Risk functions in Citi with audits and regulators. Provides Project Management of various deliverables for Portfolio Risk Review chapter. Involvement in rationalization of EUCs (End User Computing) used for Portfolio Risk Reviews. Significant interaction with a wide range of senior bank and risk management colleagues, as well as external stakeholders such as regulators / auditors. Initiates feedback session with Client to understand strength and focused areas. Leverages feedback to influence change throughout organization. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 10+ years relevant experience Should have excellent proficiency in Microsoft Office – particularly Excel (metrics and data analysis), PowerPoint (presentation decks), and Word (writing and editing procedural and technical documentation). Broad understanding of classifiable and delinquency managed credit and operational policies and procedures, including a command of the collateral management process. Thorough knowledge of financial and risk reporting as well as experience from the business and/or technical area desired. Familiarity with regulatory landscape facing global banks. Ideally, have worked in banking industry or regulators institutions. Previous experience in managing Regulatory Inspections and Audits within a financial services company. Professional ability and presence to interact with Senior Bank, Regulatory and Audit Management. Project management knowledge and experience working with diverse group of stakeholders to achieve milestones and deadlines. Proven relationship management skills with ability to deepen relationships and build partnerships across the business, executive leadership and key functional support areas like Government Affairs, Communications, Legal, Compliance, Control, in-business Risk and Independent Risk. Project management experience with the proven ability to develop project plans and drive a diverse group of stakeholders to achieve milestones and deadlines Education: Bachelor’s/University degree, Master’s degree preferred This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ Job Family Group: Risk Management ------------------------------------------------------ Job Family: Regulatory Risk ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Credible Challenge, Data Analysis, Laws and Regulations, Management Reporting, Policy and Procedure, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. Show more Show less

The IT Business Lead Analyst is a senior level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive technology planning. Responsibilities: Partner with business and development teams to identify engineering requirements, assisting in defining application, system, and process requirements, and maintain engineering relationships with the end user/client Proficient at operating with considerable autonomy and discretion as you will significantly influence the way an application is designed and developed by providing subject specific expertise and an understanding of application programming principles. Demonstrate an advanced understanding of supported main system flows and possess a comprehensive understanding of how the system and others (i.e. architecture or infrastructure) collectively integrate to contribute towards achieving business objectives. Using this expertise, assist with the development of standards for coding, testing, debugging and implementation. This will ensure application design adheres to the overall architecture blueprint. Participates in the full development life cycle, identify dependencies between agile and waterfall delivery, working within broadly defined parameters, including test plan execution and software quality needs Communicate progress, anticipate bottlenecks, provide escalation management, identify, assess, track and mitigate issues/risks at multiple levels. Recognize discordant views and take part in constructive dialog to resolve them. Work across teams to optimize processes. Regularly review metrics and proactively seek out new and improved mechanisms for visibility ensuring your program stays aligned with organization objectives. Continuously assess development processes, test plans, and operations. Work with teams to improve concurrent project delivery. Streamline and / or eliminate excess process in any area of architecture, build, delivery, production operations environment, or business area where the same efforts (or issues) are repeated year-over-year. Assist with training activities and mentor new and junior team members Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 12+ years of relevant experience in in apps development or systems analysis role Must have experience with any of the following applications development areas: Java, Microservices, Spring Boot, SQL, front-end frameworks, or similar technologies. Subject matter expertise on banking domain – Loans, Underwriting etc. will be an added advantage Experience in Business Process Engineering with knowledge of BPMN and DMN Project execution and agile methodology experience. Proven interpersonal, data analysis, diplomatic, management and prioritization skills Consistently demonstrate clear and concise written and verbal communication. Proven ability to manage multiple activities and build/develop working relationships. Proven self-motivation to take initiative and master new tasks quickly Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail Education: Bachelor's degree/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Business Analysis / Client Services ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. Show more Show less

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Within the Finance Risk Management Group in GRC, Market & Liquidity Risk is the independent risk management team covering market and liquidity risk at American Express. The team’s core responsibility is to design and execute risk measurement and controls across balance sheet management areas, including funding and liquidity risk and market risk. Reporting directly to the group head, the Director – Market Risk Oversight will be a responsible for providing strategic leadership and independent oversight of market risk management across American Express and American Express National Bank (AENB). The Director will work closely with senior management and business units to ensure effective identification, assessment, and mitigation of market risks. Key Responsibilities: Develop and implement market risk management strategies, policies, and procedures in alignment with the organization's risk appetite, regulatory requirements, and best practices. Provide strategic leadership and oversight to ensure policies and procedures are effective in managing the Company’s market risk exposures. Leverage analytical frameworks for independent risk assessment and deliver effective challenge on critical processes including asset-liability management, foreign exchange hedging, and investment risk management. Lead the development and enhancement of risk methodologies and metrics for assessing market risk exposures across products, portfolios, and business lines. Calibrate and monitor limits and escalation thresholds to ensure that all material market risks are mitigated and maintained within risk tolerance. Develop and lead a team of risk professionals located in the US and India Monitor trends, market developments, and regulatory changes to proactively identify emerging risks and opportunities for risk mitigation and optimization. Foster a strong risk culture and awareness of market risk throughout the organization through training, communication, and knowledge sharing initiatives. Minimum Qualifications: Undergraduate degree in Finance, Statistics, Actuarial Science, Mathematics, Econometrics, Business Administration, Operations Research, Engineering, or a related field. 7+ years of experience in risk management or finance; 3+ years of leadership experience. In-depth knowledge of market risk management processes, metrics, analytics, systems, and regulatory guidelines. Experience with asset-liability management (ALM), interest rate risk in the banking book (IRRBB), and foreign exchange (FX) risk management. Excellent verbal and written communication skills, combined with rigorous analytical and problem-solving skills and meticulous attention to detail. Proven ability to translate complex and disparate information into comprehensive and cohesive messaging for senior leadership, committees, audit, and regulators. Proactive in identifying issues, escalating key findings, and advising on recommended solutions to mitigate risks in a timely fashion. Strong leadership skills with a demonstrated ability to effectively hire, coach, train, and develop a team and to promote collaboration across geographies. Advanced proficiency in Excel and PowerPoint. Preferred Qualifications: Graduate degree in Finance, Statistics, Actuarial Science, Mathematics, Econometrics, Business Administration, Operations Research, Engineering, or a related field Prior experience is treasury risk management, including liquidity risk and capital management Knowledge of Funds Transfer Pricing Knowledge of SQL and Python CFA or FRM designation We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Record to Report - DOP . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism. Shape your Career with Citi Citi’s Risk Management organization oversees Citi’s risk governance framework and risk appetite, ensures all risks generated by the firm’s businesses are measured, reviewed, and monitored on an ongoing basis. We’re currently looking for a high caliber professional to join our team as Vice President, Project Management Lead - Hybrid (Internal Job Title: Vice President - C13) based in Mumbai, India . Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance: We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world. We empower our employees to manage their financial well-being and help them plan for the future. We have a variety of programs that help employees balance their work and life, including generous paid time off packages. In this role, you’re expected to: The Project Lead is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Responsibilities: Manages a large multi-faceted project/account/campaign or multiple projects at the same time. Owns project goals leveraging expertise to inspire a sense of shared purpose within the project team. Organizes new challenges and drive business results. Uses best practice PMO methodology to create a project plan to fit the stakeholders/customers’ needs and deliver within budget on desired outcomes. Drives end results of the project as a representative of the business. Works closely with the Customer, Sales Team, Engineering and Manufacturing to define a project scope and objectives for project members. Prepares, maintains, and submits clear and concise activity/progress reports and time recording/management reports. Assesses project risk potentials and discover potential problems before they occur. Applies a proactive approach in routinely tracking the project participant progress against project goals. Defines, teaches, and enforces the use of good project management practices such as techniques in resolving complex, interdependent activities into tasks and sub-tasks that are documented, monitored and controlled. Identifies and where required amends the approach to the context and constraints of each project. Constantly improving their own and their teams' skills through lessons-learned reviews at project completion. Possess the knowledge, skills and experience to be able to recognize when problems surface or potential problems are looming. Articulates problems, bring the right people together to solve problems and know when the problem has been properly addressed and closed. Promotes partner involvement through effectively communicating project status upward and to the Client. Applies lessons learned from recent projects to future projects. Communicates to all concerned parties project milestones, status updates, as well as any existing or potential customer escalation issues. Proactively follows escalation and change control processes. Owns all management reports on a given engagement. Promotes good working relationships across a project, cultivating the people skills needed to develop trust and communication among all of a project's stakeholders: its sponsors, those who will make use of the project's results, those who command the resources needed, and the project team members. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 10 years of project management experience – preferably from a mortgage or financial services environment PMP certification strongly preferred, Six Sigma a plus. Ability to develop project plans, manage individual deadlines and goals. Knowledge of project metrics, including gathering, reporting, trend analysis, creation, and metrics. Ability to identify issues and problems, generate solutions and choose appropriate alternatives using basic root cause analysis. Manage project scope by assessing requirements changes, determining and conveying impact on budget, time and risk. Manage client expectations, anticipates operational and tactical risks and tracks them; clarify, identify, and track requirements and issues, remove barriers, resolve minor project issues and escalate to immediate manager where required. Proficient in MS Office applications, MS Project, VISIO, Adobe Acrobat Professional. Stays abreast of current industry trends and new technology through professional associations, trade journals, networking, and associated training and seminars. Education: Bachelor’s/University degree, Master’s degree preferred PMP/CSM/Prince 2 certification strongly preferred Working Hours: 1:00 pm - 10:00 pm IST Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Take the next step in your career, apply for this role at Citi today https://jobs.citi.com/dei ------------------------------------------------------ Job Family Group: Project and Program Management ------------------------------------------------------ Job Family: Project Management ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. Show more Show less

Job description: Job Description Role Purpose The purpose of this role is to work with Application teams and developers to facilitate better coordination amongst operations, development and testing functions by automating and streamlining the integration and deployment processes ͏ Do Align and focus on continuous integration (CI) and continuous deployment (CD) of technology in applications Plan and Execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain — from planning, coding and building, testing, staging, release, configuration and monitoring Manage the IT infrastructure as per the requirement of the supported software code On-board an application on the DevOps tool and configure it as per the clients need Create user access workflows and provide user access as per the defined process Build and engineer the DevOps tool as per the customization suggested by the client Collaborate with development staff to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure Leverage and use tools to automate testing & deployment in a Dev-Ops environment Provide customer support/ service on the DevOps tools Timely support internal & external customers on multiple platforms Resolution of the tickets raised on these tools to be addressed & resolved within a specified TAT Ensure adequate resolution with customer satisfaction Follow escalation matrix/ process as soon as a resolution gets complicated or isn’t resolved Troubleshoot and perform root cause analysis of critical/ repeatable issues ͏ Deliver No Performance Parameter Measure 1.Continuous Integration,Deployment & Monitoring100% error free on boarding & implementation2.CSATTimely customer resolution as per TAT Zero escalation ͏ ͏ Mandatory Skills: Redhat ansible . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. About Mindshare: A Leading WPP Media Brand, Mindshare delivers Good Growth for its clients. As “Growth Architects," we drive growth that benefits all stakeholders — better for people, planet, and business — by using media with intention. This approach creates more meaningful connections with consumers, increases consumer trust in the brand, and delivers better outcomes for all stakeholders. Role Summary And Impact Reporting of the role This role reports to the Associate Director – Programmatic 3 Best Things About The Job You will be the owner of transforming the agency’s digital media buying from “manual” insertion order to data and technology-driven buying, generating higher ROI for clients and higher revenue/margin. It’s Programmatic. The world is moving in that direction. You will be charged with driving that for the largest media agency in India working across all the publishers, vendors and start-ups creating disruption to “traditional” way of doing business Working with cross-functional teams to drive efficiency and automation at scale. In 3 Months In this role, your goals will be: Bed down and understand the programmatic setup across the business Build out a road-map for what is required to grow the programmatic buying business moving forward In 6 Months Participate in business proposals, leading the programmatic element and supporting in group pitches. Ensure that we offer a coordinated and integrated operation with the wider business Isolate new business prospects and help grow revenue for existing client In 12 Months Establish your position as a thought leader, with demonstrable thought leadership including a deep awareness of programmatic platforms and industry trends. Ensure at least one strategic win by secure the programmatic buying business for one of the key current clients What Your Day Job Looks Like At GroupM Develop strong relationships with counterparts in GroupM regional teams Lead the training and growth of your local programmatic team Enforce DV360 and TrueView best practices with a focus on platform expertise, consistency, and quality of work delivery Be accountable for consistent work delivery to GroupM regional teams by ensuring a high quality of output Serve as point of escalation for your team and take ownership of resolving challenges Provide career development and coaching for your team Line manage 2-5 direct reports with as many as 10 indirect reports Provide timely and actionable feedback to the team to aid in their development, improvement, and progress. Provide awareness and recognition for jobs well done Provide support to in capacity planning & resource management for the team Present strong and effective communication across all level What You’ll Bring Working experience in Agency, Trading Desks or Programmatic Tech Partners Actual Campaign execution experience with most of the local programmatic players as well as measurement providers Familiar with DSP and exchange revenue streams and be able to negotiate trading benefits Existing relationships with publishers, programmatic product partners, as well as data providers in the local market Knowledge of different programmatic trading models and their implications to both advertiser’s inventory quality and publisher monetization strategies Being able to articulate difficult technical concepts to non-technical people such as explaining lookalike modeling and cookie mapping to the lay person Minimum Qualifications 2 year’s professional experience with digital media preferably within a media agency/trading desk Experience in Google Marketing Platform (DV360, CM, GA360). Experience in top AdTech & MarTech platforms. Experience in Client Decks, Programmatic Strategy, New Pitches, etc. Hands on experience and knowledge on programmatic platforms. Clear thought process & strategy to build on existing businesses. Competent in all Microsoft office software Life at WPP Media & Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when we’re together, fostering creativity, collaboration, and connection. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted. Show more Show less

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary. To support our extraordinary teams who build great products and contribute to our growth, we’re looking to hire Consultant – IT who is based out of in Chennai location reporting to Manager & the role involves, What a typical day looks like: Take ownership of user problems and be proactive when dealing with user issues. Monitor all alerts and report any issue that may significantly impact the business. Monitoring, analyzing, troubleshooting problems, providing code fixes and testing Create/develop/utilize application monitoring solutions to enhance application availability and performance in production Conduct root-cause analysis as and when needed and propose a corrective action plan Follow established set of processes while handling issues and for proper escalation of unresolved issues to appropriate internal teams Responsible for reports, requests (like RFP), Maintaining the SLA (Service Level Agreement) and account payable records Maintain logs of all issues and ensure resolutions according to quality assurance tests for all production processes. Ensure on-time delivery of all assigned tasks – incidents, problem tickets, etc. Adhere to the defined support delivery process/guidelines like Problem Management, Incident Management, Change Management, SLA Compliance, Productivity, other application goals, etc. Identify and learn more about the software used/ supported by the organization. Develop/propose innovative approaches on process improvements & automation possibilities Work independently to be able to communicate effectively with users, and development and support teams during downtimes and when there are questions or issues to be addressed Need to work with Shift members and ensure KPI are met within team as well as team. Need to work on automation and ticket reduction Need to collaborate with stakeholders and ensure there is bug free system is available for end users The experience we’re looking to add to our team: Qualifications: Bachelor’s or Master’s in Engineering Overall 7 to 10 years experience in production support area (L2 and L3 Support) Strong Knowledge in SQL, SSIS / SSRS. Intermediate knowledge in Dot Net Data Management/ETL projects Ability to lead the efficiency improvement ideas and provide required leadership to the team for the same Exhibit a strong sense of urgency for high severity incidents Highly motivated and eager to be part of the Systems team Interest in display technology A passion for finding root cause of problems, even when process is tedious Basic ability to edit dot net scripts a plus Ready to work in rotational shift and shift timings will be 7am to 4pm & 2 PM to 11pm & 10:30 PM to 7:30 AM also weekend shift (monthly once). Strong communication, presentation and writing skills What you’ll receive for the great work you provide: Health Insurance Paid Time Off #BB04 Site Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first). Show more Show less

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary. To support our extraordinary teams who build great products and contribute to our growth, we’re looking to hire Systems Analyst – IT who is based out of in Chennai location reporting to Manager & the role involves, What a typical day looks like: Take ownership of user problems and be proactive when dealing with user issues. Monitor all alerts and report any issue that may significantly impact the business. Monitoring, analyzing, troubleshooting problems, providing code fixes and testing Create/develop/utilize application monitoring solutions to enhance application availability and performance in production Conduct root-cause analysis as and when needed and propose a corrective action plan Follow established set of processes while handling issues and for proper escalation of unresolved issues to appropriate internal teams Responsible for reports, requests (like RFP), Maintaining the SLA (Service Level Agreement) and account payable records Maintain logs of all issues and ensure resolutions according to quality assurance tests for all production processes. Ensure on-time delivery of all assigned tasks – incidents, problem tickets, etc. Adhere to the defined support delivery process/guidelines like Problem Management, Incident Management, Change Management, SLA Compliance, Productivity, other application goals, etc. Identify and learn more about the software used/ supported by the organization. Develop/propose innovative approaches on process improvements & automation possibilities Work independently to be able to communicate effectively with users, and development and support teams during downtimes and when there are questions or issues to be addressed Need to work with Shift members and ensure KPI are met within team as well as team. Need to work on automation and ticket reduction Need to collaborate with stakeholders and ensure there is bug free system is available for end users The experience we’re looking to add to our team: Qualifications: Bachelor’s or master’s in engineering Overall, 0 to 2 years of experience in production support area (L1 and L2 and L3) Basic Knowledge in SQL, SSIS / SSRS. Intermediate knowledge in Dot.Net or Python or Power Apps. Data Management/ETL projects Ability to lead the efficiency improvement ideas and provide required leadership to the team for the same Exhibit a strong sense of urgency for high severity incidents Highly motivated and eager to be part of the Systems team Interest in display technology A passion for finding root cause of problems, even when process is tedious Basic ability to edit dot net scripts a plus Ready to work in rotational shift and shift timings will be from 7am to 4pm & 2pm to 11pm &10.30pm to 07.30am also weekend shift (monthly once). Strong communication, presentation and writing skills What you’ll receive for the great work you provide: Health Insurance Paid Time Off #BB04 Site Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first). Show more Show less

Job Description YOUR IMPACT You will be an integral part of the CF&O Shared Services Tech Risk team, which collaborates with engineering teams across our supported divisions to help them understand methods to reduce and manage risk while enhancing system resilience. The primary responsibility of a Technology Risk Officer is to serve as a trusted advisor to the Business Unit (BU) Head regarding all aspects of risk, and to have a comprehensive understanding of the BU’s risk profile. The TRO will also act as a subject matter expert within their BU, comprehending the associated challenges and nuances. This role focuses on risk identification, dialogue, and remediation. How You Will Fulfill Your Potential Your responsibilities will include Enterprise Risk Management, identifying risks, Monitoring, Control Incident Management, and Technology programs. You will collaborate with all pillars within Technology Risk to understand the identified risks and evaluate their potential impact. You will assist engineering teams in comprehending their risk portfolio and advise on effective ways to reduce risk. Additionally, you will participate in programs aimed at reducing risk and enhancing resiliency across the firm. This role offers an opportunity to develop both specialized and broad knowledge of the business and technologies throughout the firm while working with engineers at various levels within the organization. Responsibilities And Qualifications Be accountable for driving risk reduction activities, through teamwork, coordination and escalation of newly discovered and existing issues Partner with Tech Risk, risk program owners and other TROs in a collaborative manner to help manage risk in a consistent and transparent manner and provide challenge within and across BUs where required Conduct regular risk assessments and business impact analyses to identify potential vulnerabilities and areas for improvement. Identify, evaluate, and manage technology related risks that could impact the firm’s ability to operate effectively during disruptions. Coordinate with impacted teams to implement risk mitigation strategies and controls to reduce the likelihood and impact of technology failures or cyber incidents. Monitor and report on the effectiveness of risk mitigation measures, adjusting strategies as needed. Work closely with senior management, IT, and business units to integrate technology resilience into the broader enterprise risk management framework. Provide expert advice and guidance on technology resilience best practices to stakeholders across the firm. Engage with external vendors and service providers to ensure that third-party risks are effectively managed. Ensure that the firms technology resilience practices comply with relevant regulations, standards, and industry best practices. Keep risk at the forefront when reviewing metrics / programs etc. and challenge where appropriate Basic Qualifications SKILLS & EXPERIENCE WE'RE LOOKING FOR Bachelor's degree 5+ years of work experience Prior experience in Enterprise Risk Management Strong documentation, analytical, presentational and communication skills with prior experience in communicating with senior management Ability to comfortably and effectively interact with internal risk experts, business units and various stakeholders outside of the division, including senior management Strong organizational skills and the ability to manage multiple assignments concurrently Strong analytical skills with high attention to detail and accuracy Preferred Qualifications Industry certifications such as CISA, CEH and/or CISSP desired but not essential Experience with any data analysis/visualization tool such as Excel, Tableau, Power BI, R, SQL, etc. Experience addressing regulatory requirements Experience with applying industry best practices for resiliency programs About Goldman Sachs At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers. We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html © The Goldman Sachs Group, Inc., 2023. All rights reserved. Goldman Sachs is an equal employment/affirmative action employer Show more Show less

ZeroFox seeks a multi-talented, quick-thinking, energetic, and client-focused Customer Support Specialist to join a rapidly growing team. This role will be dedicated to delivering the best in customer service to all of our platform customers, supporting the day-to-day operations of a global team. The Customer Support Specialist will guide messaging for ZeroFox's inbound and outbound outreach efforts, working in tandem with the Account Management and Technology teams to see issues to resolution. Notable responsibilities will include managing the customer helpdesk, crafting messaging and automating tasks. This successful candidate will work to build robust and meaningful relationships, both internally and externally, to keep feedback loops active, provide amicable customer solutions, and be technically competent on the ZeroFox Saas platform. This is an exciting opportunity that requires strategic thinking and data-driven decision making. Competitive candidates must feel comfortable working with both highly technical and non-technical disciplines to ensure that data and systems are used to effect appropriate outputs and results. The ability to create repeatable processes and identify, manage, and mitigate risks will be paramount to drive scale and extensive enterprise growth. This is a high visibility role within the organization and your team's work will directly impact the success of ZeroFox customers and partners. Successfully review, triage, and respond to customer and internal support tickets as a part of the ZeroFox help desk workflow Consistently leverage established process and procedure for a high volume of information requests Act as an escalation point for internal and external stakeholders Assist Customer Support Manager to optimize success and support processes and ensure support quality Build and maintain cross-functional BU relationships that help drive productivity and increase overall Platform Operations KPIs and Customer Retention Provide excellent customer experiences to delight our customers in every interaction Requirements Customer success / support experience typically obtained in 2-4 years; candidates with experience in enterprise service helpdesk and SaaS offerings will be given priority consideration Solid organizational & prioritization ability; proven ability to work effectively on multiple projects simultaneously Excellent client-facing communications - both written & verbal. Ability to work with customers to prioritize and document challenges, articulate creative product solutions that will fit specific requirements, and communicate expectations back to customers. Ability to ask leading questions to identify the root of a problem Skilled in communicating system requests/issues/improvements/enhancements to our cross-functional team(s) and following through with our customers on resolutions Dedication to improving processes and workflows. Participate in improving the services we provide to our platform customers, including but not limited to support procedures and managed services for the ZeroFox platform Professional and effective presentation skills - ability to lead groups in product training (ZenDesk or similar tools) Strong attention to detail, with the ability to contribute concise and informative product documentation for the user knowledge base Ownership of work; unafraid to take control and see projects to completion Bachelor's degree, preferably in Business Administration, Project or Product Management, Data or Information Technology / Systems Experience using systems such as Zendesk and/or Salesforce Ability to thrive on change! Great is better than good and dissatisfied with the "status quo" Written and spoken fluency in English Willingness to work an alternative work schedule, including early morning or overnight shifts Benefits Competitive compensation Community-driven culture with employee events Generous time off Best-in-class benefits Fun, modern workspace Respectful and nourishing work environment, where every opinion is heard and everyone is encouraged to be an active part of the organizational culture Show more Show less

Job Description Job Purpose Intercontinental Exchange, Inc. (ICE) presents a unique opportunity to work on cutting-edge technology and business challenges in the financial sector. The ICE Network Analyst can multitask in a dynamic team-based environment demonstrating strong problem-solving and decision-making abilities and the highest degree of professionalism. Responsibilities Support/maintain multiple multi-vendor production network environments critical to the business Provision/execute PKI changes Issuance of new, renewal of existing, and retire/revocation of legacy x509 certificates used across network infrastructure Provision/execute WAF policies and exceptions Audit and adherence to existing standards in use across load balancer and CDN infrastructure Assist ICE staff with problem solving and escalation procedures Understand and follow operational policies/procedures and promote adherence to same Provide technical knowledge needed to ensure safe, effective, and efficient changes to the network infrastructure Document new and existing workflows to ensure accuracy of work and maintain existing standards Collaborate and work closely with Cybersecurity, Systems engineering, and Datacenter engineering teams Knowledge And Experience 2+ years of experience working with load balancers 2+ years of experience working with layer3 route/switch platforms Working knowledge of web application firewalls Working knowledge of web application protocols Working knowledge of TCP/IP with OSPF and BGP routing Working knowledge of NAT, route maps/ACLs, and routing policies Working knowledge of PKI, x509, and certificate management/orchestration tools Automation/Orchestration and scripting experience Ability to multitask and work independently on multiple projects Ability to differentiate between a critical business impacting incident and a minor problem and resolve/escalate accordingly B.S. in CS/IT or equivalent relative experience Desirable Knowledge And Experience Experience working on financial/HFT networks Advanced load balancer and CDN certifications Experience working with Python or similar language Unix/Linux system administration Show more Show less

About Us Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world. From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people – and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you’re in the right place. Grow a Career. Build a Future! Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can’t happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers. Job Purpose Responsible for Scheduling. Planning and Coordination for the complete Mechanical/Metallic commodity. Risk analysis, coordination with Purchasing commodity for capacity enhancement, Analyzing schedules, identify gaps WRT to CSCN, close gaps by coordination with internal functions / suppliers. Key Responsibilities Analyzing MRP schedules, Identify gaps and highlight Risks if any. Identify Line Stoppages risk based upon lead time, part readiness and coordinate with supplier / internal function for smooth supplies. Verify ASN in CSCN, Identify the gaps if any and give feedback to supplier or amend ASN data in system with coordination with Business process team.. Coordination with Warehouse team on unloading of material and identify packaging improvement if any for feedback to supplier. Timely escalation of critical issues to Commodity Head. To ensure no line stoppages duie to part shortage. Experience Required At least 3-5 years of experience in Supply Chain-Procurement function and inventory management. Preferred Qualifications Bachelor in Engineering/Diploma/MBA What We Offer We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect. Benefits At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including: Flexible work arrangements Savings & Retirement benefits Tuition reimbursement Parental leave Adoption assistance Fertility & Family building support Employee Assistance Programs Charitable contribution matching and Volunteer Time Off Show more Show less

Product Solution Engineer You must have a passion for superior customer/ business satisfaction as part of a successful merchant facing product organisation. You must be a good problem solver and trouble-shooter who not only relishes playing around with gadgets and new technologies but also enjoys the fun of solving new technical problems every day. Be part of a highly energetic and innovative team and create customer delight as a differentiator for Juspay. Responsibilities: ● Take ownership of customer issues and requests through to resolution ● Research, diagnose and troubleshoot issues following SLAs ● Guide non-technical users through the issue resolution process ● Product integration support for merchants ● Collect and document information about users problems for future references ● Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams ● Provide prompt and accurate feedback to customers ● Document knowledge in the form of knowledge base tech notes and articles ● Collaborate with team for application enhancements requirements Qualification: ● 2 to 6 years of experience working in application and technical support. ● BE/ME in any discipline / MBA/MCA or equivalent ● Excellent trouble-shooter. Strong analytical and problem-solving skills. ● Decent programming skills and SQL knowledge. Able to understand the code. ● Excellent written and verbal communication skills, ability to explain complex technical issues clearly to non-technical users. ● Ability to collaborate across teams and strong interpersonal skills. Show more Show less

The Credit Portfolio Officer is a senior-level position responsible for leading activities including credit review, credit approvals and monitoring the portfolio to identify credit migration in coordination with the Risk Management team. The overall objective of this role is to manage Citi's portfolio exposure to client and counterparties globally. Responsibilities: Develop framework for portfolio risk assessment including evaluation of credit and financial performance across varied lending products and industry segments Understand applicable credit policies, industry regulations and the requisite impact of those governance items to prospective new partners or product initiatives Establish and leverage cross-functional partnerships and network with key internal and external constituencies Utilize Statistical Analysis System (SAS) in a UNIX environment to perform risk, financial and data analyses including profiling, sampling, forecasting and new program due diligence Prepare risk management presentations for senior management that include analytics on expected portfolio performance and areas of potential risk and/or opportunity Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Acts as SME to senior stakeholders and /or other team members. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 10+ years of experience in credit card risk management or equivalent training and experience preferably in the financial services industry Proven ability to apply credit and risk principles toward business goals Demonstrated ability to synthesize and prioritize Proven ability to remain organized in a fast-paced environment Demonstrated interpersonal, organizational and analytic skills Education: Bachelor's degree/University degree or equivalent experience Master's degree preferred The Retail RWA (Risk Weighted Assets) team within U.S. Personal Banking Credit and Franchise Risk provides sponsorship for Citi’s global retail RWA models. This includes partnering with Model developers to review and challenge model revalidations by evaluating the adequacy and quality of the data used in the models, review results of estimated parameters and calculated ARWA, oversee implementation of model changes in production in partnership with Technology and Capital Controllers. The lead will also support Consent Order control enhancement for both Advanced and Standardized RWA. This Vice President position reports into the SVP Retail RWA Oversight. This is an analytical lead function, with the responsibilities to: Collaborate with model reviews and developers on assessment of data, segmentation, variable selection. Participate in the preparation of model documentation, ongoing performance assessments (supporting sponsor); execute MCA activities supporting sponsor. Work with stakeholders to manage identified data issues, system issues, modeling issues/ limitations and process issues, including root cause analyses, preparation of options/simulations to resolve issues, participate in Business Requirements and UAT. Support RWA results review process, working with Finance, Capital Controllers, Data Teams, and Business stakeholders. Analyze observations, trends, attributions around Retail RWA, prepare and present quarterly IROC (Independent Risk Oversight Committee) and address follow ups. Prepare material needed of RWA impacts and manage documentation submissions into regulatory notification process. Participate in writing up any update as needed related to documentation of Advanced RWA processes including, but not limited to, data flows, systems, handshakes, control standards and framework. Citi is continuing to strengthen its RWA processes. This consumer risk leader will be participating in this firm-wide effort. This leader must possess technical and quantitative skills, demonstrate familiarity with Basel capital adequacy models, and know-how of the global systems and data. This individual will interface with cross-functional teams within Infrastructure and IT groups, Risk and Reporting, policy teams and businesses to design, test and deploy standards and conduct monitoring. Qualifications Advanced Degree (Masters) in Statistics, Physics, Applied Mathematics, Operations Research, Econometrics, Engineering or other quantitative discipline is preferred. 10+ years of work experience, with 5+ years of experience in an analytical capacity required Demonstrated experience in development and/or implementation of Structuring and integration of broad and diverse data sources Technology infrastructure and processes RWA processes Stress testing aggregation Supporting Model related MRM requirements Understanding of Consumer Credit Profit & Loss Drivers preferred Excellent written and verbal communication skills, and be able to structure and write standards and manage governance documents, prepare presentations for executive level audience and familiarity with Power Point, Excel, Visual Basic Experience with Statistical Tools (Python, R, SAS, SQL, Model Builder, Xeno, Knowledge Studio) Detailed-oriented, high level of intellectual curiosity and strong sense of ownership. Leadership Competencies: Senior executive interactions - can present credibly to both large and small groups Excellent interpersonal skills – ability to distill problem objectives into practical analyses to enable decision making Displays flexibility to work well with varying personal styles and acts as a trusted partner by delivering superior service that is meaningful Takes personal responsibility to lead by example. Understands and appreciates diverse backgrounds. Demonstrates strong ethics Develops strong relationships across risk management and cross-functionally; High degree of comfort working with onshore and offshore teams Capable of effectively managing cross-functional teams outside of direct control Contributes to a positive work environment; shares knowledge and supports diversity; remains calm and optimistic under pressure Works well in a culture that is agile and capable of quickly responding to changes in the environment; embraces change and challenges status quo ------------------------------------------------------ Job Family Group: Risk Management ------------------------------------------------------ Job Family: Portfolio Credit Risk Management ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Credible Challenge, Data Analysis, Laws and Regulations, Management Reporting, Policy and Procedure, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. Show more Show less

Deploying and leading the CI service offering and owning the CI program for the customer, aiming achievement of cost and cash savings in KNIL customer’s supply chain. Your Role Deploying and leading the CI service offering and owning the CI program for the customer, aiming achievement of cost and cash savings in KNIL customer’s supply chain. Leading business case development, providing status updates on CI program to Business Manager / customer, ensuring achievement of savings targets. Following approach to savings idea generation, validation and implementation based on KNIL experience and tailoring it to the specifics of the customer, as well as enrichment of the approach based on own best practices. Your Responsibilities Problem Solving Identification of customer’s supply chain inefficiencies and driving business cases Monitoring optimization project status, escalations in case of slow / lack of progress, definition of priorities, alignment on focus areas and resources Addressing resistance to change. Eliminating barriers on the way to implement savings projects Savings target setting Structural supply chain mapping / understanding of customer’s business end-to-end Value stream mapping Loss analysis, identification of strategic savings areas (cost / cash) Business case development Alignment on savings targets with the customer and Business Manager (value and timelines) Ensuring sufficiency of resources, priorities in alignment with Business Manager Savings pipeline development Data gathering, cleaning, validation Idea generation sessions, brainstorming internal and external (e.g. workshops with the customer) Collaboration with CI peers, CI corporate function, KNIL network engineering and procurement, logistics experts, key customer’s stakeholders Anchoring the baseline in alignment with the customer (key stakeholder incl. customer’s finance) Savings evaluation and validation (size and timelines that would be required to deliver) Elaboration of various scenario of savings achievement, recommendation of best scenario to pursue Identification of portfolio of savings projects for multi-year horizon, splitting them into quick wins / complex for realization, bigger / smaller potential, simulation of feasible realization timelines Continuous development of a project pre-pipeline Savings status tracking Alignment on approach to savings calculation, tracking, reporting with customer / Business Manager Organizing savings tracker – underlying working files and visualization in Tableau dashboard (e.g. customizing IL CI standard templates, Corp CI Tracker) Setting up regular internal / external meetings to provide update on savings program status (e.g. QBR/MBR or dedicated CI meetings) Ensure ideas/pre pipeline will be transformed into projects Leading action log after savings review meeting, following up on execution of actions Savings delivery Management of savings realization (preparation and execution of testing, documenting go live, post go live hyper care and registration of actual achievements) Leading project calls ensuring the progress of savings realization Addressing risks, concerns, resistance to changes Monitoring delivering of portfolio of savings, taking measures in case of lack progress or off-track developments Responsibility of a gap analysis in case achieved savings vary significantly from expected savings Escalation of lack of progress to customer / Business manager GDP / GxP compliance Ensure adherence of performed activities to established GxP quality system, according to the WHO GDP guidelines (latest version), the EU GDP guidelines (latest version), and Quality agreement (latest version) in place with customer Supervise adherence to Good Documentation practices, follow-up, storage and archiving of GxP documentation. Focus on the accuracy and quality of the records Compliance with required customer quality standards, and Pharma & Healthcare relevant local/international legal regulatory requirements Adhere to, if applicable, KN Product standards such as KN Pharma Chain, KN Battery Chain, KN Engine Chain etc Your Skills And Experiences Proven track record in change management and/or project management (min. 5 years) Proven experience in all transportation modes Proven experience in supply chain cost budgeting / optimization / value stream mapping Proven experience in business case creation Proven experience of cross regional or global collaboration in multinational environment Preferred candidate to have Forwarding / Logistics background Good Reasons to Join As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regards to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application. Show more Show less

About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. About Mindshare: A Leading WPP Media Brand, Mindshare delivers Good Growth for its clients. As “Growth Architects," we drive growth that benefits all stakeholders — better for people, planet, and business — by using media with intention. This approach creates more meaningful connections with consumers, increases consumer trust in the brand, and delivers better outcomes for all stakeholders. Role Summary And Impact Reporting of the role This role reports to the Associate Director - Programmatic 3 Best Things About The Job You will be the owner of transforming the agency’s digital media buying from “manual” insertion order to data and technology-driven buying, generating higher ROI for clients and higher revenue/margin. It’s Programmatic. The world is moving in that direction. You will be charged with driving that for the largest media agency in India working across all the publishers, vendors and start-ups creating disruption to “traditional” way of doing business Working with cross-functional teams to drive efficiency and automation at scale. In 3 Months In this role, your goals will be: Bed down and understand the programmatic setup across the business Build out a road-map for what is required to grow the programmatic buying business moving forward In 6 Months Participate in business proposals, leading the programmatic element and supporting in group pitches. Ensure that we offer a coordinated and integrated operation with the wider business Isolate new business prospects and help grow revenue for existing client In 12 Months Establish your position as a thought leader, with demonstrable thought leadership including a deep awareness of programmatic platforms and industry trends. Ensure at least one strategic win by secure the programmatic buying business for one of the key current clients What Your Day Job Looks Like At GroupM Develop strong relationships with counterparts in GroupM regional teams Lead the training and growth of your local programmatic team Enforce DV360 and TrueView best practices with a focus on platform expertise, consistency, and quality of work delivery Be accountable for consistent work delivery to GroupM regional teams by ensuring a high quality of output Serve as point of escalation for your team and take ownership of resolving challenges Provide career development and coaching for your team Line manage 2-5 direct reports with as many as 10 indirect reports Provide timely and actionable feedback to the team to aid in their development, improvement, and progress. Provide awareness and recognition for jobs well done Provide support to in capacity planning & resource management for the team Present strong and effective communication across all level What You’ll Bring Working experience in Agency, Trading Desks or Programmatic Tech Partners Actual Campaign execution experience with most of the local programmatic players as well as measurement providers Familiar with DSP and exchange revenue streams and be able to negotiate trading benefits Existing relationships with publishers, programmatic product partners, as well as data providers in the local market Knowledge of different programmatic trading models and their implications to both advertiser’s inventory quality and publisher monetization strategies Being able to articulate difficult technical concepts to non-technical people such as explaining lookalike modeling and cookie mapping to the lay person Minimum Qualifications 2 year's professional experience with digital media preferably within a media agency/trading desk Experience in Google Marketing Platform (DV360, CM, GA360). Experience in top AdTech & MarTech platforms. Experience in Client Decks, Programmatic Strategy, New Pitches, etc. Hands on experience and knowledge on programmatic platforms. Clear thought process & strategy to build on existing businesses. Competent in all Microsoft office software Life at WPP Media & Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted. requisitionid:42572 Show more Show less

Responsibilities Processes Manage and/or resolve alerts/cases. Follow the Transaction Screening DOI to process risk events in line with Assess, Analyse, Act (AAA) process. Do further analysis and escalations using knowledge about complex products People & Talent Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm. Risk Management Analyse significant financial crime risk events (e.g., non-compliant transactions, production orders) to ensure that all connected parties, particularly cross-border are identified and reported at the appropriate levels internally across all relevant jurisdictions. Apply Group and FCC policies and processes (AML surveillance, client screening, risk assessment) to manage risks. Governance In the event of serious regulatory breaches, or where risk tolerances have been breached, ensure senior management are informed and that actions are taken quickly to remediate and/or activities are ceased. Support all control checks undertaken by FCC under the Operational Risk Framework (ORF). Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders FCC Controls representatives in group and country. Other Responsibilities Embed Here for good and Group’s brand and values in FCSO Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures Qualification 12 years of relevant work experience in the following areas: For Screening Sanctions and screening (name and transaction) surveillance skills Analysis skills: able to analyze data, working knowledge of Internet and MS Office Suite & independently assimilate, analyse and evaluate information from disperse data sources to determine a course of action (e.g. case closure or escalation), and record and communicate this decision clearly and concisely. Banking: knowledge in terms of customers, products, and transactions Banking operations experience (Client Due Diligence, payments, trade, markets or other) and service-oriented attitude. Excellent communication in English (articulation and writing). Role Specific Technical Competencies Compliance Policies and Standards Compliance Advisory Surveillance (including Screening and Monitoring) Investigations Compliance Risk Assessment Manage Change Manage Projects About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Show more Show less

Job Description: We are seeking a skilled and experienced Global Project Manager to oversee and lead cross-functional projects across multiple regions. The ideal candidate will manage global initiatives, ensuring timely delivery, budget adherence, and high-quality results. You will collaborate with international teams, manage stakeholders, and drive strategic objectives by interacting daily with Global Operations, Product Managers, Quality, R&D, Supply Chain and Sourcing team. This position plays an important role as it acts as an enabler for the global Filler Metal and raw material Sourcing team, focusing on regional and Global projects to ensure adequate priced raw materials, allowing ESAB to maintain and strengthen its strong market position. This position will also coordinate, lead, and report on all cost reduction and risk management projects requiring support from the previously named teams. Given the technical nature of the projects, this position requires a strong technical background in engineering/chemistry, deep insight into the ESAB organization, and quickly understands and utilizes new concepts and processes. The Global Project Manager guides the Filler Metal commodity managers for the chemicals and minerals, specialty alloys, and steel categories, and assists in implementing the global Sourcing strategies in a highly organized, wide-view and results-driven behavior. Duties & Responsibilities The Global Project Manager’s duties include: Lead and manage global / regional projects from initiation to completion, ensuring alignment with company goals Project management for cost reduction and risk mitigation projects with cross-functional teams across different time zones and cultures. Communicate project progress to stakeholders, providing regular reports and updates, ensuring resource availability and allocation, supervision of business cases and prioritization of projects, development of detailed project plans with timelines for key milestones, risk management, and reporting and escalation as needed. Streamlining the optimization of project management tools and providing training for key stakeholders as required. Foster collaboration and manage effective communication across global teams. Maintaining and continuously improving procedures together with the Global Sourcing team and all interfacing teams at ESAB. Developing and maintaining market intelligence data such as pricing, indices, supplier data, including analysis. Ensure compliance with local regulations and company policies. Drive continuous improvement by analyzing project outcomes and identifying opportunities for process enhancement. Qualifications Education & Experience Requirements B.Sc. in Chemical or Metallurgical Engineering (or comparable sciences) required. Required min 5 years’ experience in interdisciplinary, project-based environments in manufacturing-related industries. Proven track record of leading complex, cross-border projects. Main Skills Requirements Fluent English Excellent communication and leadership (project management) skills. Excellent resource management skills. Demonstrated ability to create and maintain internal platforms for increased efficiency. Advanced proficiency in Microsoft Office software. Mobility & Travel Requirements Hybrid position (has to come to the office regularly), ability to travel as needed. Show more Show less

Job Description: The Fund Accounting Manager is an intermediate management level position responsible for providing full leadership and direction to a team of employees, leading a variety of fund valuation activities in coordination with the Operations - Transaction Services team. The Fund Accounting team is a core group of dedicated professionals who are essential to the investment process by ensuring that all middle office clients’ cash & position data are accurate for processes including investment management, analytics, compliance, and regulatory. Cash types include, but are not limited to, equities, fixed income, OTC derivative positions (swaps, swaptions, FXs, and synthetics) and collateral. The roles and responsibilities will include actively managing risk and exposure for our clients by ensuring the investment book of record is reconciled with external record holders daily. The role requires an understanding of the mechanics of the reconciliation process, exception management, client service, troubleshooting issues, driving innovative enhancements, data analysis, maintaining documentation, assisting management in leading processes, and recommending improvements to ensure efficient and accurate processes. Responsibilities: Manage a team of professionals to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions) as well as support mechanism for achievement including SMART goal setting Management and control of exceptions arising from the cash, securities and unit reconciliations. The key responsibilities include management and oversight of unmatched cash and stock differences arising from the reconciliations of our accounting records to that of our Custodians and other CITI systems Ensure accuracy of published cash figures, Data analysis enhancing transparency, decision drivers and efficiency Collaborate with internal/external stakeholders to ensure issues are being appropriately reviewed and progressing to completion Understand all aspects of Reconciliation proves like Corporate actions types and working , Swift messages , Custody statements and also have potential to perform manual reconciliation wherever required Candidate should have experience of onboarding new clients, application, migrations etc and proven record of project handling abilities Review and correction of any overdrawn account balances and ensure coverage Provide support to the wider Fund Accounting by ensuring that all non STP cash statement activities are accurately reflected in the calculation of the daily Net Asset Value (NAV) of the individual funds. Complete regulatory reporting and associated client reporting requirements covering all aspects of the fund’s valuation, portfolio, expenses, and transaction volumes ensuring a variety of standard and client/regulatory formats Identify and implement corrective action plans across teams while analyzing and assessing business risk Serve as primary point of escalation for internal/external staff queries, and develop/manage process, productivity, and quality standards Create, develop, and maintain business relationships, identify and implement service, system, and process enhancements, lead and evaluate system testing, and train staff on new technology enhancements Support development and achievement of strategic goals and annual performance/compensation cycle as well as implement methods to reduce expenses, recommend enhancements, and justify benefits Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. Possess strong knowledge in various Reconciliations applications Process Management: Timely and accurate delivery of all functions performed within concerned team Design & implement Service Level Agreements with Internal & External teams. Work closely with Fund Accounting leads / teams across all the global locations to provide necessary support. Setup regular governance forums with all stakeholders Design & implement oversight & escalation matrix Build upon key relationships with Stakeholders, Custodians and legal counsels amongst others. Risk and Control Oversight, Continuous Improvement: Design & implement controls framework including escalation matrix in partnership with Risk team / Risk Champions Ensure strong documentation is in place covering all aspects of service delivery and periodic attestation by the team Ensure satisfactory results for all internal and external audit cycles Organize and co-ordinate internal training Regularly review operational procedures and identify areas of process improvement Initiate process and technology projects that maximize control and minimize risk Business Management, Resource Planning and MIS: Oversee capacity and headcount planning. Ensure resource is available to support change management testing initiatives alongside BAU requirements. Allocation and monitoring of project resources in line with agreed priorities. Design and implement management information and business control reporting to support good business management decisions, well-informed priority judgements and appropriate alignment of resources Business Change / Transformation Management: Identify and formalize business case for potential transformation initiatives. Collaborate with Transformation team for all strategic & tactical initiatives. Ensure resource is available to support change management testing initiatives alongside BAU requirements. Build culture to embrace change and focus on process advancement. Requirements: 7-10 years of relevant experience in Investment Banking Domain Minimum 4+ years of experience in Fund Accounting Operations and 3+ years in Reconciliation systems and processes Excellent communication skills Strong planning skills Management experience Knowledge of the asset management industry Have a flexible approach, be self-motivated and a strong team player. Excellent attention to detail and ability to identify issues of potential risk Ability to work under pressure and to tight deadlines Management / supervisory experience in dealing with a large and diverse team Demonstrated Subject Matter Expert (SME) knowledge in related area Willing to work in Night Shifts Desirable Qualifications Bachelor’s degree in accountancy or finance Preferably Qualified accountant or qualified through experience Good working knowledge of Office applications, particularly Excel and Access Fund Accounting knowledge ------------------------------------------------------ Job Family Group: Operations - Transaction Services ------------------------------------------------------ Job Family: Fund Accounting ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. Show more Show less

At PwC, our people in tax services focus on providing advice and guidance to clients on tax planning, compliance, and strategy. These individuals help businesses navigate complex tax regulations and optimise their tax positions. In indirect tax at PwC, you will focus value-added tax (VAT), goods and services tax (GST), sales tax and other indirect taxes. Your work will involve providing advice and guidance to clients on indirect tax planning, compliance, and strategy, helping businesses navigate complex indirect tax regulations and optimise their indirect tax positions. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Analyse and identify the linkages and interactions between the component parts of an entire system. Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. Develop skills outside your comfort zone, and encourage others to do the same. Effectively mentor others. Use the review of work as an opportunity to deepen the expertise of team members. Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Project Management Experience.-Deep problem solving skills to assist with ideal future state solution for our clients. Ability to independently work designing the solutions based on the requirement. Tax Engine Experience (Vertex, Avalara, OneSource, Sovos) Configurations related to Tax Determination and Reporting - Build Indirect Tax requirements through interaction with client process teams Deep understanding of the Business Requirements in Indirect Tax Process Automation - Ability to take ownership of the Functional Design Strong Functional expertise and Deep problem solving skills to assist with ideal future state solution for our clients. Perform Testing in ERP system and Tax Engines Ability to identify root cause related to calculation issues in Oracle or SAP Ability to create these documentations: Business Requirements Documents, Functional Designs, Configurations,Test Scenarios and Training Guides -Ensuring a timely resolution of issues, through training, coaching, issue triage, classification, resolution, escalation, and SLA enforcement where necessary 7+ years of experience. Project Management Experience. Strong ERP skills (SAP/Oracle). Configuration related to Tax Business Process (order-to-cash and procure-to-pay). Tax Engine Experience (Vertex, Avalara, OneSource, Sovos). Experience with Configurations related to Tax Determination and Reporting. Build Indirect Tax requirements through interaction with client process teams. Deep understanding of the Business Requirements in Indirect Tax Process Automation. Ability to take ownership of the Functional Design. Strong Functional expertise and Deep problem solving skills to assist with ideal future state solution for our clients. Perform Testing in ERP system and Tax Engines. Ability to identify root cause related to calculation issues in Oracle or SAP. Ability to create these documentations: Business Requirements Documents, Functional Designs, Configurations,Test Scenarios and Training Guides. Ensuring a timely resolution of issues, through training, coaching, issue triage, classification, resolution, escalation, and SLA enforcement where necessary. Supporting existing and new client integrations through effective coordination, communication, and project management activities. Strong customer service mindsets, with the ability to build, maintain, and enhance relationships. We're looking for people who can speak up confidently, with a genuine desire to make things better across the business. If you're ready to further build on your reputation. Show more Show less

Generic PMO Responsibilities PMO for end clients, engagements and territory Portfolios and large accounts, Program and Project Management for clients Very senior stakeholder management for end clients and internal up to C-suite Growth Strategist, contribution to business development and proposals for sales Large Transformation and transition programs, strategy and roadmap Change Management Creating project plans, project charters, project checklists and steering decks for project planning, monitoring, execution and completion. Tracking project objectives, workstreams, milestones, timelines, deliverables, dependencies, scope, risk assessment, issue resolution Manage project resourcing, recruitment, onboarding, effort estimation, budget and finance, communication plans, new metrics and approaches in the market Leveraging Project Management Tools like MPP and Jira extensively. Scrum practices and Agile methodologies, sprint planning and driving the project Data Analytics & Reporting frameworks for status, progress and decision making Presentations, visual representation and storyboarding Project Coordination with multiple departments of clients and internal both. Manage change controls procedures, quality compliance and risk management procedures, regulatory compliance, root cause analysis Financial forecasting, financial analysis, revenue lifecycle management Governance and cadences, kickoffs and bootcamps Digital Transformation Drive automation, innovation, technology & tools to continually improve productivity People and team management, coaching and mentoring of team members, review of client deliverables, leading team initiatives Practice, territory, industry and capability development Increase standardization globally, establishing guiding principles of cross-regional rigor and collaboration Escalation Management Driving Recruitment, Resource Management and Deployment, finance and billing, learning & development, vendor management, onboarding, reporting, process foundation and policy making, employee lifecycle from hire to retire. FS PMO Specific Responsibilities Meet relevant regulations and industry standards specific to the organization’s sector, such as environmental laws, health and safety standards, or data protection regulations. Work closely with compliance and legal teams to interpret regulations and incorporate necessary controls into project plans. Develop and implement robust risk management frameworks to identify, assess, and mitigate risks across all projects. Perform regular risk assessments and audits to proactively identify and manage potential project risks. Change management initiatives to ensure smooth transitions in response to new or updated regulations and industry standards. Adapt risk and compliance strategies to evolving regulatory landscapes and organizational changes. IA PMO Specific Responsibilities Basic understanding of Internal Audit function, concepts and regulations. Supporting Internal Audit engagements from planning and reporting purpose. Drafting audit documentation and reports, managing AURA tool, Evidence Gathering and maintaining workpapers. Issue validation and working with clients to validate action items. Supporting market leading solutions and proposals. Experience in undertaking and reviewing risk management processes. Facilitating process mapping and controls walkthroughs, identifying key gaps and implementing remediation strategies to enhance governance and compliance. Mandatory People Skills Excellent communication and written skills Trusted and sustainable relationship skills Ethics and values Collaborator Champion Thinking like a Leader, acting as an Owner Show more Show less

Job Title: Systems Engineer Location: Pune, India About This Role: The Command Center team is a group of our Engineers that keep Comscore’s Products and Infrastructure running by tracking and resolving issues, supporting systems, and responding to client queries. We’re responsible for supporting the servers, cloud services, network, and storage devices across all of Comscore’s data centers and cloud environments, and responding to both internal and client queries 24/7. The Command Center team is hiring a System Engineer – Command Center to provide 24x7 support. This role requires someone with strong technical and communications skills in order to be effective. This team will monitor and troubleshoot issues within the IT Infrastructure environment. These environments exist on-premise as well as in AWS and are a mixture of physical and virtual. This position will also be responsible for working with multiple teams globally to create support and escalation procedures based on the impact on the business. What You’ll Do: Remote management and monitoring of 24 x 7 Command Center Operations Incident Management for all company-wide Major Incidents. Monitor the Data ingestion, Data Processing, and Delivery processes for all Comscore’s products. Provide L1 support for servers hosted on AWS and on-premises. Managing Grafana and Prometheus across clouds. Patch management for Windows and Linux servers, including SQL servers. Ability to work with SOPs. Troubleshoot, prioritize, and escalate issues to concerned technical teams. Ability to communicate severe issues. Provide on-call support with excellent English language communication skills, both verbally and in writing. User Management in LDAP. Experience and/or comfort with communicating with employees and clients around the world, primarily in the US, at all levels of the organization. Help in process improvement and documentation. What You’ll Need: Bachelor’s Degree in Computer Science or a related field 2 to 4 years of infrastructure or Product operations experience. Excellent written and verbal communication skills. Experience in monitoring & Service management tools like Nagios, JIRA, and Pager Duty. Basic Experience working on AWS-related services like CloudWatch, Athena, S3, EMR, etc. Basic Experience in managing/administering observability tools like Grafana and Prometheus. Basic Experience in working with any Database and Query Language. Ability to automate different server admin tasks using PowerShell, Bash, etc. Experience in Microsoft-based server operating systems – 2012, 2016, 2019. Understanding of ITIL – Incident Management, Problem Management. Attention to detail. Ability to follow complex and detailed instructions Proactive problem-solving skills Certifications in the related field are a plus. Benefits: Medical: Comscore offers a collective Private Medical Insurance scheme which is 100% covered by Comscore. The benefit is applicable to employees, an employee’s spouse, up to two children and parents. Pension: Provident Fund: Comscore bears both the employee and employer contribution. Time Off Annual Leave: Comscore offers market competitive annual leave of 25 Annual Leave Days (12 Casual and 13 Privilege), following local guidelines and practices. National Holidays and Festival Holidays: 10 Days. Sick Leave: 10 Days. Additional Leave: Paternity, Bereavement, Marriage, Maternity, Additional Pregnancy / Birth Related Leave Christmas / New Year Paid Leave, Comscore offers a week of Company paid leave over the Christmas / New Year period. Summer Hours: Comscore has a culture that rewards employees for their hard work. When you work hard, you need time to recharge and refresh. Early releases on Fridays are subject to manager approval. Internal Career Development Opportunities (minimum of 6 months tenure in the current position and in discussion with supervisors) Access to hundreds of professional e-learning courses, specifically created for Comscore Be creative: You don’t have to follow the norm to be successful – we encourage you to think outside the box. Our culture is built on encouraging innovative ideas, communication and joint success. Informal Work Atmosphere: We believe in getting the job done in a comfortable, casual environment! The ability to become a truly global engineer, with exposure to markets across the world. With more than 30 offices around the world, many Comscore teams work together across locations. About Comscore: At Comscore, we’re pioneering the future of cross-platform media measurement, arming organizations with the insights they need to make decisions with confidence. Central to this aim are our people who work together to simplify the complex on behalf of our clients & partners. Though our roles and skills are varied, we’re united by our commitment to five underlying values: Integrity, Velocity, Accountability, Teamwork, and Servant Leadership. If you’re motivated by big challenges and interested in helping some of the largest and most important media properties and brands navigate the future of media, we’d love to hear from you. This will be a foundational role on our Pune-based Engineering team during a time of exponential growth for Comscore in Pune. The candidate will work with Comscore teams around the world on work vital to the future of Comscore and our clients. Comscore (NASDAQ: SCOR) is a trusted partner for planning, transacting, and evaluating media across platforms. With a data footprint that combines digital, linear TV, over-the-top, and theatrical viewership intelligence with advanced audience insights, Comscore allows media buyers and sellers to quantify their multiscreen behavior and make business decisions with confidence. A proven leader in measuring digital and set-top box audiences and advertising at scale, Comscore is the industry’s emerging, third-party source for reliable and comprehensive cross-platform measurement. To learn more about Comscore, please visit Comscore.com. About Comscore: At Comscore, we’re pioneering the future of cross-platform media measurement, arming organizations with the insights they need to make decisions with confidence. Central to this aim are our people who work together to simplify the complex on behalf of our clients & partners. Though our roles and skills are varied, we’re united by our commitment to five underlying values: Integrity, Velocity, Accountability, Teamwork, and Servant Leadership. If you’re motivated by big challenges and interested in helping some of the largest and most important media properties and brands navigate the future of media, we’d love to hear from you. Comscore (NASDAQ: SCOR) is a trusted partner for planning, transacting and evaluating media across platforms. With a data footprint that combines digital, linear TV, over-the-top and theatrical viewership intelligence with advanced audience insights, Comscore allows media buyers and sellers to quantify their multiscreen behavior and make business decisions with confidence. A proven leader in measuring digital and set-top box audiences and advertising at scale, Comscore is the industry’s emerging, third-party source for reliable and comprehensive cross-platform measurement. To learn more about Comscore, please visit Comscore.com. Comscore is committed to creating an inclusive culture, encouraging diversity. Show more Show less

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Description At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazon is seeking Operation Team Lead for its Transportation team. In this role you will working closely with fulfillment centers (FCs) and sort centers (SCs), last mile (LMs) logistic partners and other stakeholders for smooth management of line haul operations across Amazon's middle mile network. Team Lead will be the first POC for any operational escalation and will engage with the right stakeholders to resolve the issue & prevent recurrence. Apart from handling people (team of L2 and PA), the Team Lead will also drive deployment of solutions coming out from various improvement initiatives viz. VRID hygiene, Accruals improvement, In-transit loss reduction, Developing safety culture for Drivers, Truck Utilization improvement, New projects (Totes, PFS) etc. at zonal level. In BAU, he/she will be rostered in shifts for keeping a tab on operations & work on improvement projects. Essential Functions Carrier manager for coordination with NOC & carriers GB development initiatives Driving improvement Opportunities: Truck utilization Carrier arrival performance at destination Accident analysis Prepare bridge for WBR BAU Ad-hoc Planning & analysis Coordinate with SLP & carrier to reduce in-transit losses Engage with Safety to improve yard & road safety Drive R4D training & adoption with carriers Manage and raise MR PO process Resolution of invoice queries (both Vendor/Amazon) PO Fund additions for on-time payments Maintain distance annexure & route codes Accruals Preparation Drive R4C adoption to improve carrier experience Pre-registration compliance LTR coding Load board Self-invoicing Driver assignment for R4D Align vehicle fleet plan with stakeholders (FC, SC, LM, SF) Input preparation for Automated Planning (such as MRO) Distance & Transit time inputs for all OD pairs Prepare manual vehicle plan as an input Run tool to optimize routes Analyze tool output for execution feasibility Re-configure vehicle run plan Work with NDC for necessary truck filter changes Lane level cube analysis to improve planning accuracy Prime Now & WHT Management Fleet planning based on forecast Accruals preparation Launch of new arc movements Data analysis & Execution of New Projects - SFC, Totes, etc. New SC, FC, Station Launches Pilot run & feasibility check Prepare vehicle fleet plan Carrier allocation ART Event execution GB training and ramp up before peak Re-routing of vehicles to increase vehicle turns In-transit break-down recovery/rescue planning Mechanic arrangement at Origins Vendor Control Tower Manning Basic Qualifications Bachelor's degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications Preferred Qualifications Bachelor's degree in Executive Assistant or Business Administration Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Show more Show less