35932 Escalation Jobs - Page 41

JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Facilities Coordinator - Ope...

Description Why Join DAZN? Joining DAZN in Hyderabad means being part of a cutting-edge sports streaming company in a vibrant tech hub. You’ll work alongside passionate, talented professionals on innovative projects that reach millions of fans worldwide. Hyderabad offers a dynamic work environment with a great balance of career growth and lifestyle. If you’re excited about shaping the future of live and on-demand sports entertainment, DAZN Hyderabad is the perfect place to make your mark and grow your career. The Role: Reporting to Endpoint Tech Lead, the Endpoint Engineer will be responsible for planning, configuring and implementing the client's Endpoint standards for Microsoft and Apple l...

About the Role The Social Operations Response Team handles rider and driver-partner concerns, with utmost elan and efficiency and via Twitter, Instagram, Facebook, emails, and phone calls alike. The team collaborates closely with the IRT, ECR, and Content teams to help users who contact us via social media. What the Candidate Will Need / Bonus Points - What the Candidate Will Do - Social Media - Ticket Handling Communicate with high-profile riders and influencers on social media and represent Uber's support spirit Manage escalations from various internal teams i.e. IRT, ECR, Cross support, CEO Escalations, Stakeholder Escalation, escalations, provide language support, support Driver Escalati...

About this role: Wells Fargo is seeking a Due Diligence Associate In this role, you will: Engage with clients directly or indirectly through relationship managers to support meeting policies or regulatory requirements and focus on client satisfaction Conduct comprehensive research and background investigations on transactions, individuals, entities, organizations or locations to identify and mitigate risks through documenting findings Review basic issues, policies or procedures for which answers can be quickly obtained related to lower risk tasks and deliverables with narrower impact Run periodic due diligence reporting supporting processes reflective of the current business environment Gath...

Job Description: Responsibilities Monitoring of systems and applications within the ICE Data services business. Analyze and resolve the incidents within a stipulated timeline. Perform deployments during the regular maintenance windows. Closely work with Development & QA teams on root cause tasks. Monitoring and Incident Management (fix, Notification and Escalation) of the Production Environment Monitoring of Systems and Applications within ICE Data Services production environment. Diagnose and fix (based on run-book and knowledge) Incidents raised through Monitoring Tools, Production Conference Bridges and chats. Work with, and escalate to, other internal and external teams to implement Inci...

Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of...

About this role: Wells Fargo is seeking a Technology Business system Associate. In this role, you will: Participate in researching, evaluating and investigating low complexity transactions and data to meet business requirements Review basic technical business problems that can be resolved with automated systems related to low-risk tasks and deliverables Receive direction from supervisors and exercise judgement within defined parameters in the development of guidelines for the use of result tracking systems Coordinate project plans, schedules, budgets and provide information to managers, functional colleagues and stakeholders within technology business systems operations Interact with experie...

Job Description: Job Purpose The Systems Operations Analyst is part of a support organization that is responsible for the daily operations of multiple Applications in Mortgage industry. This is a critical support role within the Systems Operations division. This is a 24x7 environment and the position requires shift rotation and/or weekend work. Responsibilities Monitors the applications, systems, and hardware in the processing environment for abnormal processing conditions. Makes effective use of tools and resources, such as Big Panda, Spectrum, Service Now, etc. to solve open systems production or system problems. Utilizes manuals, write-ups, and other tools as an aid in solving the problem...

JOB DESCRIPTION Job summary: As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. The GFCC Alert Triage position is part of the firm’s India AML Alert Triage team within AML Investigations. The Triage team dispositions alerts consistent with the Global AML Standards, provides an in...

Job ID: 41660 Location: Delhi, IN Area of interest: Retail Banking Job type: Regular Employee Work style: Office Working Opening date: 7 Oct 2025 Job Summary Ensure Digitization - Migrate customers to online and automated platforms (S2B, A2, Info-manager, E-alerts, E-statements etc) Ensure Process Simplification and TAT adherence. S2B Domain Knowledge is a must to facilitate Digitization Coordinate with Trade Services for all queries relating to LCs, remittances, bank guarantees, Export Credit etc. Communicate disposal instructions to Trade/ Payments units Handling non-trade activities such as fixed deposit, RTGS, tracking of customer statements, smooth processing of outward/inward remittanc...

JOB DESCRIPTION We are looking for Territory Service Manager, for a full-time role in MSIL, who have the passion to change the landscape of the Automobile industry, Here are the roles that will be offered to the selected candidate: 1. Business Growth Aspects Supporting workshops in improvements of business parameters like Periodic Maintenance, Load growth etc. Assisting dealerships in reducing inefficiencies like TAT and increasing service/sales ratio. Analysis of workshop data and trend monitoring for customer retention and implementing new service strategies in the territory. 2. Technical Aspects Handling critical customer complaints and technical issues of the territory Managing technical...

DESCRIPTION Job Description for L2 associates Overview The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Summary of Responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Activel...

Job Title: Senior Academic Excellence Manager (Sr. AEM) – Delhi / North Region Company: SpeEdLabs Location: Delhi / North India Job Type: Full-Time Department: Academic Operations / Regional Management About SpeEdLabs SpeEdLabs, founded by IIT/IIM alumni, is a fast-growing adaptive learning platform providing AI-enabled personalized solutions for CBSE, ICSE, IIT JEE, and NEET students. We partner with schools and coaching institutes to deliver excellence in academic outcomes. Job Summary We are looking for a Senior Academic Excellence Manager (Sr. AEM) to lead and mentor Academic Excellence Managers (AEMs) across Delhi and the North region . The Sr. AEM will oversee regional academic operati...

Trainee Business Service Support Advisor Job Req ID: 50530 Posting Date: 7 Oct 2025 Function: Business Services & Operations Unit: Finance & Business Services Location: Building No 14 Sector 24 & 25A, Gurugram, India Salary: Competitive Why this job matters The Customer Service Advisor 1 assists customers across all channels, delivering customer value and success providing support excellence regarding the BT Group's solution portfolio, all with full supervision. What you’ll be doing 1. Assists in creating value-based relationships with customers to optimise customer service whilst leveraging the BT Group's resource pool, within guidelines and under full supervision. 2. Gathers customer infor...

We are looking for talented, creative, and proactive individuals who are passionate about solving complex business problems and contributing to the next generation of modern applications. Our goal is to help our customers understand the connections between application performance, user experience, and business outcomes, thereby creating exceptional customer experiences. Join us in shaping the future of Observability Engineering within our Intelligent Operations team with innovative data and integration solutions tools. Roles and Responsibilities Implement and maintain cutting-edge Observability solutions utilizing tools like New Relic, Datadog, AppDynamics, or Dynatrace for our large-scale e...

COMPANY OVERVIEW KKR is a leading global investment firm that offers alternative asset management as well as capital markets and insurance solutions. KKR aims to generate attractive investment returns by following a patient and disciplined investment approach, employing world-class people, and supporting growth in its portfolio companies and communities. KKR sponsors investment funds that invest in private equity, credit and real assets and has strategic partners that manage hedge funds. KKR’s insurance subsidiaries offer retirement, life and reinsurance products under the management of Global Atlantic Financial Group. References to KKR’s investments may include the activities of its sponsor...

Job Description JOB DESCRIPTION We are looking for Territory Service Manager, for a full-time role in MSIL, who have the passion to change the landscape of the Automobile industry, Here are the roles that will be offered to the selected candidate: 1. Business Growth Aspects Supporting workshops in improvements of business parameters like Periodic Maintenance, Load growth etc. Assisting dealerships in reducing inefficiencies like TAT and increasing service/sales ratio. Analysis of workshop data and trend monitoring for customer retention and implementing new service strategies in the territory. 2. Technical Aspects Handling critical customer complaints and technical issues of the territory Ma...

Requisition ID: 288300 Relocation Authorized: National - Family Telework Type: Full-Time Office/Project Work Location: Gurugram Extraordinary teams building inspiring projects: Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place. Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact. We serve t...

AHEAD is searching for an Automation Engineer to be a part of our Managed Services team. This individual will provide DevOps functions supporting our growing Managed Services business. This individual will develop automated solutions, implement CI/CD processes, ensure security and compliance, and collaborate with internal teams. The automation engineer must have a strong technical background, analytical skills, and excellent collaboration skills. The ideal candidate will have experience with infrastructure as code, containerization, and orchestration technologies. Roles & Responsibilities Develop tools to automate the standup of Elastic Observability for customers and provide ongoing lifecyc...

The Group : The International Wealth Group builds solutions and capabilities that enable financial advisers to deliver compliant and comprehensive financial advice so that their retail clients and investors meet their goals. The solutions leverage Morningstar’s extensive data and research capabilities across all stages of financial advice, making the advice process compliant, efficient, and effective. The Role: The Morningstar AdviserLogic team is looking for an execution-focused Sales Operations Analyst. The ideal candidate will have familiarity with the billing and accounting process. The role requires working closely with the finance team, customers, and the operations teams. In this role...

DESCRIPTION The L2 associate acts as the primary interface between Amazon and our stakeholders, so to our seller POCs - you ARE Amazon. L2 Associates are expected to identify concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Key job responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify tre...

Job Purpose Drive coordination across teams for Control-M job migration, documentation, and production rollout; serve as a liaison between technical teams (Control-M, Infrastructure) and Monument stakeholders. The resource should be open to work from Acuity Costa Rica office. Desired Skills and Experience Essential skills 5+ years in technical coordination or project analyst roles. Familiarity with Control-M or other enterprise schedulers. Experience managing change control, documentation, and cross-team communication. Strong organizational and communication skills. Education: B.E./B.Tech in Computer Science or related field Key Responsibilities Manage the Control-M conversion plan, timeline...

Job Information Date Opened 10/08/2025 Job Type Full time Industry Financial Services City Gurugram State/Province Haryana Country India Zip/Postal Code 122002 About Us indiagold has built a product & technology platform that enables regulated entities to launch or grow their asset backed products across geographies; without investing in operations, technology, people or taking any valuation, storage or transit risks. Our use of deep-tech is changing how asset backed loans have been done traditionally. Some examples of our innovation are – lending against digital gold, 100% paperless/digital loan onboarding process, computer vision to test gold purity as opposed to manual testing, auto- sche...

Additional Information Job Number 25162237 Job Category Reservations Location Four Points by Sheraton Amritsar Mall Road, 360 Mall Road, Amritsar, Punjab, India, 143001 Schedule Full Time Located Remotely? N Position Type Non-Management POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Inp...

DESCRIPTION The L2 associate acts as the primary interface between Amazon and our stakeholders, so to our seller POCs - you ARE Amazon. L2 Associates are expected to identify concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Key job responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify tre...