35932 Escalation Jobs - Page 40

DESCRIPTION NOTE - This is a Fixed Term contractual role Quality Specialists play a vital role in establishing and maintaining comprehensive quality frameworks across our operations. Their primary responsibility begins with developing robust quality strategies in collaboration with customers and CPMs, encompassing metrics, audit approaches, and specific targets for each workflow. When quality issues arise, these specialists create prescriptive actions, examining data patterns to formulate effective solutions. They maintain a continuous improvement cycle by managing a critical feedback loop between operations and customers, drawing insights from multiple sources including quality auditors, si...

About this role: Wells Fargo is seeking a Senior Network Engineer to join our Internal Hosting implementation team. This team provides the foundational global network infrastructure (data center routers and switches) which includes building capacity and managing the lifecycle of our internal network modules. In this role, you will: Lead or participate in implementing network policies across routers Manage production networks including data centers Ensure the continuous availability of all data network services Identify gaps, risks and issues and navigate organizational structure to resolve them Perform quarterly proactive network testing to ensure proper functioning and reliability of the ne...

About this role: Wells Fargo is seeking a Senior Financial Reporting Analyst In this role, you will: Meet company's regulatory, Security and Exchange Commission, and other external financial reporting requirements Implement expertise as subject matter professional with a thorough understanding of reporting requirements, end to end reporting processes, and data needed to deliver accurate and complete financial reporting Lead implementation of complex projects and initiatives impacting one or more lines of business Provide accounting technical regulatory capital and regulatory reporting guidance Identify compliance and risk management requirements for supported area and may support implementat...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Platform Support Engineer (L3) is a seasoned subject matter expert who exercises excellent customer service skills along with the ability to apply technical knowledge to support processes such as Request, Incident, Problem, Change, Event, Configuration, Asset, Service Catalogue, Knowledge, and Service Portal, as well as custom scoped applications tha...

Software Engineer II Hyderabad, Telangana, India Date posted Oct 07, 2025 Job number 1891075 Work site 3 days / week in-office Travel None Role type Individual Contributor Profession Software Engineering Discipline Software Engineering Employment type Full-Time Overview Cyber threats are a growing concern, affecting people in every aspect of life. As technology becomes more essential to our daily routines, the risks of attacks and scams continue to rise. If you're passionate about protecting users through intuitive and effective cybersecurity solutions, we’d love to have you on our team! We are the Microsoft 365 Security team—a collaborative, innovative, and entrepreneurial group dedicated t...

DESCRIPTION Description Job Description for L2 associates Overview The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Summary of Responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance met...

JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Technical Coordinator Integr...

About this role: Wells Fargo is seeking a Lead Business Execution Consultant In this role, you will: Lead cross functional teams to strategize, plan, and execute a variety of programs, services and initiatives Drive accountability for assigned initiatives, limit risk exposure, and create efficiencies as appropriate Review strategic approaches and effectiveness of support function and business performance Perform assessments through fact finding and data requiring creative approaches to solving complex issues, and develop appropriate solutions or recommendations Make decisions in highly complex and multifaceted situations requiring solid understanding of business group's functional area or pr...

About this role: Wells Fargo is seeking a Senior Commercial Banking Portfolio Coordinator. We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow. In this role, you will: Review complex credit information of loans for companies and industries Provide support to the Commercial Banking Portfolio Management team and more experienced individuals in the credit approval process Perform complex credit investigations on companies and industries Utilize knowledge and inter...

About this role: Wells Fargo is seeking a Senior Operations Specialists in Payments. In this role, you will: Partner with group managers to design and implement strategic data to meet group or company goals Perform complex statistical analysis and applies analysis to initiatives that support business strategies Process broad based technical and business knowledge to anticipate emerging issues Recommend subsequent strategies and business directions Manage or participate on large cross group projects Make decisions on matters with some financial impact and risk Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Lead the EFIA Centre of Excellence tea...

General Information Locations : Hyderabad, Telangana, India Role ID 211342 Worker Type Regular Employee Studio/Department EA Studios - Quality Verification Work Model Hybrid Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. Quality Verification and Standards (QVS) Our Quality Verification and Standards (QVS) team is an integral part of our development process, consistently delivering actionable insi...

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance. TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about in...

About Citco: The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we’ll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the ...

Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of...

About the Role This role will be responsible for leading the development, implementation, and continuous improvement of product testing strategies across all Uber products and partner companies. In this role, you will ensure that Uber's product applications are bug-free and deliver best-in-class user experiences. You will oversee large-scale, fast-paced programs to meet key performance indicators (KPIs) for delivery standards while driving continuous innovation through the application of advanced frameworks and data-driven methodologies. The role requires strategic and operational leadership and the ability to build and execute complex testing and quality assurance frameworks. You will be re...

Job Description: About us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a wonderful place to work for our teammates around the world. We are devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. B...

About this role: Wells Fargo is seeking an Escalation Representative In this role, you will: Support internal and external customers with inquiries and complaints regarding financial products and services Seek ways to determine appropriate course of action, conduct investigative steps to identify the issues, and process complex transactions online Perform moderately complex initiatives to resolve client issues and review complaints for regulatory and non-regulatory flags, and classify risks appropriately in case management system to ensure customer issues are addressed while maintaining compliance with internal company requirements and standards Receive direction from supervisors, and escala...

Job Description: Job Purpose Working for Intercontinental Exchange/NYSE will provide you the opportunity to experience supporting one of the most famous and widely known, publicly visible companies in the world. The Operations Support Analyst will provide immediate assistance to back office, support personnel and IT staff to achieve the highest customer satisfaction and minimize the impact of IT related problems. The Operations Support Analyst must be a motivated team player that can see projects to completion, work independently, and be willing to assist other staff in areas not specific to their duties. The role requires a blend of general technical and business knowledge, as well as a com...

D2C SHOPPING ADS ARE COMPULSORY Key Responsibilities: End to end campaign management (From ideation to execution, monitoring, evaluating and optimizing campaign performance to generate results) Experience in handling Ads campaigns Manage Paid Campaigns on Google Adwords, Search, Display, e-commerce and shopping ads Demonstrates effective, clear, and professional written and oral communication Provides prompt and efficient service to Customers and Account Managers including the appropriate escalation of Customers issues Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues Demonstrates excellent time-manageme...

About this role: Wells Fargo is seeking a... In this role, you will: Support Due Diligence group Seek ways to improve client onboarding process, on-going periodic client reviews and quality control activities Conduct complex comprehensive research or background investigations on transactions, individuals, entities, organizations or locations to identify and mitigate associated sanctions, financial crime, and reputational risks Receive direction from supervisor and escalate non-routine questions Interact with immediate team and Due Diligence area on wide range of information Engage with clients indirectly through relationship managers to support meeting policy and regulatory requirements Requ...

DESCRIPTION A Transportation Representative at ROW IB facilitates flow of information between different stakeholders (Warehouses/Category teams/Carriers) and resolves any potential issues that impact customer experience and business continuity. Transportation Representative at ROW IB works across Inbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, to plan the freight for delivery in warehouses as per given appointment time. Transportation Representative on Inbound addresses any potential issues occurring during the lifecycle of forecasting to actual delivery of the appointment. Key job responsibilities A Transportation Representative provides timely resolution t...

About this role: Wells Fargo is seeking a Fraud & Claims Operations Associate Manager In this role, you will: Supervise a team of specialists within a fraud and claims program for proactive fraud identification, prevention, and detection, as well as ensuring the recovery, execution, and handling of claims Identify opportunities for process improvement and risk control development in fraud and claims management to maximize efficiency and enhance customer service Make supervisory decisions and resolve issues related to work distribution under direction of fraud and claims management Leverage interpretation of internal processes and procedures to establish performance standards, evaluate perfor...

DESCRIPTION The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Summary of Responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning ...

DESCRIPTION Job Description for L2 associates Overview The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Summary of Responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Activel...

Job Description: Job Purpose The Client Support Specialist I acts as a subject-matter and product-area specialist to provide technical and business support to our customer base utilizing ICE Mortgage Technology products, services, platform technologies, and workflows. The Client Support Specialist I endeavors to deliver complete resolutions in a timely and consistent manner to address our customers’ questions, concerns, and errors encountered in their use of, and interaction with ICE Mortgage Technology product and services within their business. The Client Support Specialist I may be deployed virtually to manage and drive resolution of escalated customer issues and may be called upon to ass...