35932 Escalation Jobs - Page 37

Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken an...

LOCATION : Pune, Chennai DATE : 08 Oct, 2025 JOB TYPE :FULL TIME CTC: Upto 30 LPA About The Company MitKat Advisory is a global risk consultancy enabling sustainable resilience by pre-empting and managing operational risks. Through our near real-time risk intelligence platform, datasurfr.ai, and deep expertise in security consulting, design, and embedded services, we support leading organisations worldwide in safeguarding operations and ensuring continuity.Our ambition: Enable C-suites to act faster, smarter, and with absolute confidence—driving rapid digital transformation in risk management. Job Description Delivery and execution of all assigned work efforts, Projects and Programs, which w...

Description At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazon is seeking Operation Manager for its Transportation team. In this role you will working closely with fulfillment centers (FCs) and sort centers (SCs), last mile (LMs) logistic partners and other stakeholders for smooth management of line haul operations across Amazon's middle mile network. The L4 manager will be the first POC for any operational escalation and will engage with the right stakeho...

Job description: Job Description Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery ͏ Do - Delivery Management - Ensure seamless delivery of the projects - Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement - Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs - Ensure 100% compliance to Project SLAs, information s...

Job description: Job Description Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery ͏ Do - Delivery Management - Ensure seamless delivery of the projects - Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement - Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs - Ensure 100% compliance to Project SLAs, information s...

Description As a Finance Operations Business Partner, the candidate will work with customer-centric, entrepreneurial and cross-functional teams to drive financial results, scalable Accounts Payable, Accounts Receivable processes and continuous improvement initiatives. The candidate demonstrates Ownership, long-term thinking and holds self, stakeholders and partner teams to high standards of accountability to prevent process defects. The candidate communicates to influence without authority, and drives quality results to simplify lives for internal and external customers. The primary audience for this role is Executive / Senior leaders in Business Operations, Finance, Transportation Execution...

We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a...

Basic Details: Fill the required information about business, unit, location, position, reports to position and date of updation of JD Business Financial Services Unit Aditya Birla Finance Ltd Location Bhagalpur & Begusarai Poornata Position Number of the job Reports to: Poornata Position Number 00180076 Poornata Position Title of the job (30 characters max) Branch Manager Reports to: Poornata Position Title Territory Head Function Sales-SLS Reports to: Function Sales Department STSL – D2C Reports to: Department STSL – D2C Designation of the Employee Branch Manager Designation of the Manager Territory Head Date of writing/updation of JD 22 nd Jan 2022 Job Purpose : Write the purpose for which...

If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply. Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to immediately. Ro le - Specialist Quality Analyst. Experience- 3-6 Years. Location- Hyderabad. About MarketStar In everything we do, we believe in creating growth, for our clients, employees, and community. For the past 35+ years, we have been generating revenue for the most innovative tech companies globally through ou...

Job description: Job Description Role Purpose The purpose of this role is to work with Application teams and developers to facilitate better coordination amongst operations, development and testing functions by automating and streamlining the integration and deployment processes ͏ Do Align and focus on continuous integration (CI) and continuous deployment (CD) of technology in applications Plan and Execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain — from planning, coding and building, testing, staging, release, configuration and monitoring Manage the IT infrastructure as per the requirement of the supported software code On-board an application ...

Description Relay Operations Center (ROC) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon facilities and to carrier hubs. In case of any exceptions, ROC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. In addition to this tactical problem solving, ROC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and signific...

Job Title: Senior Academic Excellence Manager (Sr. AEM) – Hyderabad, Telangana Company: SpeEdLabs Location: Hyderabad, Telangana Job Type: Full-Time Department: Academic Operations / Regional Management About SpeEdLabs SpeEdLabs, founded by IIT/IIM alumni, is a fast-growing adaptive learning platform providing AI-enabled personalized solutions for CBSE, ICSE, IIT JEE, and NEET students. We partner with schools and coaching institutes to deliver excellence in academic outcomes. Job Summary We are looking for a Senior Academic Excellence Manager (Sr. AEM) to lead and mentor Academic Excellence Managers (AEMs) across South India. The Sr. AEM will oversee regional academic operations , guide par...

Job description: Job Description Role Purpose The purpose of this role is to lead DevOps team to facilitate better coordination among operations, development and testing functions by automating and streamlining the integration and deployment processes ͏ Do Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications Design and define the overall DevOps architecture/ framework to for a project/ module delivery as per the client requirement Decide on the DevOps tool & platform and which needs to be deployed aligned to the customer’s requirement Create a tool deployment model for validating, testing and monitor...

Job Description: About US At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of...

Location: Noida Berger Tower, India Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure. Present in India since 1953, Thales is headquartered in Noida, Uttar Pradesh, and has operational o...

We are currently looking for Competitiveness Delivery Lead based at Pune and details mentioned: Let Me Tell You About The Role In this role, you will support the Castrol GSC competitiveness agenda by leading and delivering specific projects in the area of manufacturing and logistics improvements, product portfolio transformation that will enable a leaner and more cost efficient supply chain in Europe, Middle East , Turkye and Africa. What you will deliver ! The role requires working collaboratively with various cross functional teams, to execute and lead multiple projects from the strategic projects portfolio. You Accountabilities Are To lead the process implementation to meet timeline, cost...

KONE employs over 60,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life. Job Title - Executive / Senior Executive - Maintenance What will you be doing ? Customer Relationship Management Responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication (callout ETA, job performed, etc) Responsible for accurate and real time back reporting of work performed (at the equipment level) in order to ensure the accuracy of e-Optimum and Customer Notification. Accountable for maintaining ...

Job Description Collateral Servicing Specialist – Team Member, a pivotal role within our Collateral group. This essential position is designed to deliver on specific tasks and requirements, making it a crucial part of our team. As a Collateral Servicing Specialist, you will gain valuable exposure to various aspects of operating a banking office, contributing to the seamless functioning and success of our financial services. Join us to play an integral role in our dynamic and collaborative environment. Job Summary As a Collateral Servicing Specialist – Team Member within the Collateral group, you will be responsible for executing all assigned tasks while ensuring compliance with Service Level...

The Customer Service Representative role exists to provide first and second line of customer support to telephone and written enquiries from external Key Customers, internal Customers and other Consumers in accordance with agreed service levels. The position will ensure all facing queries are answered with the required speed, accuracy and with the maximum level of customer satisfaction. Customer Facing (CF) CSRs are required to have a broad understanding of all Customer Service processes to enable a high percentage of first contact resolution and will continually manage customer expectations through various contact channels. CF CSRs are the first point of contact for BP telephone-based enqui...

Analyst, Credit Control and Premium Accounting Bengalulru, Karnataka, India This is an analyst role which requires extensive experience of Premium Collection processes and in-depth understanding of the Global Insurance practices and London market slip presentations. What You’ll Be DOING What will your essential responsibilities include? Assume responsibility for day-to-day operations between AXA XL and a designated broker including monthly reconciliations, query management and escalation of material, overdue premiums. Account reconciliations and resolution of issues in coordination with internal parties. Internal accounts analysis & reconciliations with maintenance of their records. Daily em...

Job Description Credit Support Specialist – Team Member, a pivotal role within our Loans group. This essential position is designed to deliver on specific tasks and requirements, making it a crucial part of our team. As a Credit Support Specialist, you will gain valuable exposure to various aspects of operating a banking office, contributing to the seamless functioning and success of our financial services. Join us to play an integral role in our dynamic and collaborative environment. Job Summary As a Credit Support Specialist – Team Member within Loans group, you will be responsible for executing all assigned tasks while ensuring compliance with Service Level Agreements (SLAs). Your role wi...

Position Overview Job title: TAS - Loan Agency Administrator Corporate title: Associate Location: Mumbai, India Role Description This role is exciting and broad ranging: the successful candidate will be a part of the EMEA Syndicated Loan Agency team, providing services as facility agent and security agent on a wide portfolio of deals, originated both by Deutsche Bank AG and third-party originating banks. The DIPL Mumbai middle-office team will have extensive interaction across the transaction value chain supporting the end-to-end service delivery to the client and ensuring that the business fulfills all regulatory obligations. The successful candidate will be required to cover European worki...

Job Description Credit Support Specialist – Team Member, a pivotal role within our Loans group. This essential position is designed to deliver on specific tasks and requirements, making it a crucial part of our team. As a Credit Support Specialist, you will gain valuable exposure to various aspects of operating a banking office, contributing to the seamless functioning and success of our financial services. Join us to play an integral role in our dynamic and collaborative environment. Job Summary As a Credit Support Specialist – Team Member within Loans group, you will be responsible for executing all assigned tasks while ensuring compliance with Service Level Agreements (SLAs). Your role wi...

Job Description Credit Support Specialist – Team Member, a pivotal role within our Loans group. This essential position is designed to deliver on specific tasks and requirements, making it a crucial part of our team. As a Credit Support Specialist, you will gain valuable exposure to various aspects of operating a banking office, contributing to the seamless functioning and success of our financial services. Join us to play an integral role in our dynamic and collaborative environment. Job Summary As a Credit Support Specialist – Team Member within Loans group, you will be responsible for executing all assigned tasks while ensuring compliance with Service Level Agreements (SLAs). Your role wi...

Embark on a transformative journey as Analyst - Know Your Customer at Barclays, where you'll play a pivotal role in shaping the future. In this role, you will be responsible for supporting wholesale onboarding with day-to-day processing, reviewing, reporting, and issue resolution. Key Critical Skills Required For This Role Include Conceptual understanding of risk management and the controls needed to mitigate them. Expertise in financial crime, KYC, or risk and control role. Excellent communication and interpersonal skills to effectively communicate with stakeholders, build relationships, and present findings. Strong analytical skills to interpret complex data quickly and make informed decis...