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10.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Position Overview Job Title - TSCO Self-Funded Growth Roles, NCT Location - Bangalore, India Role Description Our Confirmations team services global clients for FX, Emission, Metals, Rates and Credit derivatives products. You will process daily confirmations related activities of the team. You will be responsible to ensure that all tasks assigned to the team are done accurately and all the exceptions items are followed up to resolution. You will also facilitate projects, group initiatives and exception processing resolution. Our team of experts will be there to coach and support your development to ensure you excel in this role. What We’ll Offer You As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your Key Responsibilities Primary responsibility is to ensure accurate and timely confirmation execution within a risk-controlled environment. Foster and maintain communication channels with internal and/or external teams to ensure deliverables are met per standard procedures in a timely manner. Work together as a team to ensure all deliverables are met as per the SLA. Understand and effectively manages risks through timely and accurate escalation of key issues or anomalies. Passion to continuously challenge yourself to look for opportunities to standardize and improve. Timely escalations, Workload balancing, Adherence to LOA Adherence to efficiency /Cost targets Dive the ops to ops led projects for their success. Identify process gaps and work for their resolution and bring value addition to the process. Your Skills And Experience Graduate preferably in Commerce/Economics with minimum of 10 years of work experience in Investment banking/ hedge fund administration. Strong analytical skills, detail orientation, service commitment, and solid organizational and interpersonal skills Fluent with English, both verbal and written communication Ability to identify and develop strong working relationship. Flexibility to work in shifts based on business requirement. The role expects effective People, Process and Client management. How We’ll Support You Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About Us And Our Teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment. Show more Show less
Posted 2 days ago
5.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Position Overview Job Title: TSCO Self Funded Growth Roles, Associate Location: Bangalore, India Role Description This role is supporting for Commodities Pre and Post settlement processses of Interbank /Corporate clients.The responsibility of this role is to ensure all the Commodities Trades to be settled on value date before the respective currency cut off's to avoid any financial risk to the bank. The role also needs to support all client queries and manage client exceptions on real time basis. The nature of the process is dynamic, it requires to deal with Physical movement of Precious Metals, Emission settlements which are critical in nature and timely action required to avoid risks and escalations. You will be responsible to ensure that all tasks assigned to the team are done accurately and all the exceptions items are followed up to resolution. You will also facilitate projects, group initiatives and exception processing resolution. Our team of experts will be there to coach and support your development to ensure you excel in this role. What We’ll Offer You As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your Key Responsibilities Primary responsibility is to ensure accurate and timely trade settlement within a risk controlled environment Foster and maintain communication channels with internal and/or external teams to ensure deliverables are met per standard procedures in a timely manner Work together as a team to ensure all deliverables are met as per the SLA Understand and effectively manages risks through timely and accurate escalation of key issues or anomalies Passion to continuously challenge yourself to look for opportunities to standardize and improve Your Skills And Experience Graduate preferably in Commerce/Economics with minimum of 5+ years of work experience in Investment banking/ hedge fund administration Strong analytical skills, detail orientation, service commitment, and solid organizational and interpersonal skills Fluent with English, both verbal and written communication Ability to identify and develop strong working relationship Flexibility to work in shifts based on business requirement How We’ll Support You Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About Us And Our Teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment. Show more Show less
Posted 2 days ago
10.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Position Overview Job Title - TSCO Self Funded Growth Roles, NCT Location - Bangalore, India Role Description Our Confirmations team services global clients for FX, Emission, Metals, Rates and Credit derivatives products. You will process daily confirmations related activities of the team. You will be responsible to ensure that all tasks assigned to the team are done accurately and all the exceptions items are followed up to resolution. You will also facilitate projects, group initiatives and exception processing resolution. Our team of experts will be there to coach and support your development to ensure you excel in this role. What We’ll Offer You As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your Key Responsibilities Primary responsibility is to ensure accurate and timely confirmation execution within a risk-controlled environment. Foster and maintain communication channels with internal and/or external teams to ensure deliverables are met per standard procedures in a timely manner. Work together as a team to ensure all deliverables are met as per the SLA. Understand and effectively manages risks through timely and accurate escalation of key issues or anomalies. Passion to continuously challenge yourself to look for opportunities to standardize and improve. Timely escalations, Workload balancing, Adherence to LOA Adherence to efficiency /Cost targets Dive the ops to ops led projects for their success. Identify process gaps and work for their resolution and bring value addition to the process. Your Skills And Experience Graduate preferably in Commerce/Economics with minimum of 10 years of work experience in Investment banking/ hedge fund administration. Strong analytical skills, detail orientation, service commitment, and solid organizational and interpersonal skills Fluent with English, both verbal and written communication Ability to identify and develop strong working relationship. Flexibility to work in shifts based on business requirement. The role expects effective People, Process and Client management. How We’ll Support You Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About Us And Our Teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment. Show more Show less
Posted 2 days ago
8.0 - 10.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job description: Job Description Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery ͏ Do - Delivery Management - Ensure seamless delivery of the projects - Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement - Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs - Ensure 100% compliance to Project SLAs, information security protocols and etc (all customers contractual obligations) - Monitor and take appropriate actions on internal and external audit findings to ensure no major non-compliance/ deviation from the SLA - Liaise between customer and internal technical delivery team to drive project health by adhering to organizational norms of project metrics - Drive various project related audits like quality, customer, ISO etc and ensure zero non-compliance - Conduct periodic cadence with the quality team to take proactive measures to resolves issues/ possible escalations - Conducts periodic cadence with Workforce Management Group (WMG) to ensure 100% fulfillment as per the program/ project requirement - Regularly audit quality (QA) status of delivery and engage QA team to ensure adherence to Quality Assurance standards and processes - Maintain project structure in Confluence & SAP in line with prevailing business requirements and norms - Ensure expected ramp down (ERD) compliance as committed in MSA - Client Relationship Management - Engage with client to deploy opportunities to deploy multiple solutions within/ across SLs to create a stronger value proposition for clients - Conduct regular customer connects (meetings/ visits/ video- conference) and participate in Management Review Meetings (MRM) with client management/engagement managers to understand customers current and future needs and seek feedback to improve delivery methodology/ timelines/ resource allocation - Identify and close early warnings on a project to avoid any customer escalations - Plan and conduct Quarterly Business Reviews (QBR) along with DMs/ ADH with the client management/ leadership team to drive improvement actions and mine for a new portfolio/ opportunity within the account - Design and monitor project performance dashboards/ reports with the clients periodically - Delivery governance across the project - Create weekly/ monthly/ quarterly MIS and reports to monitor and track overall project - Conduct periodic reviews with the delivery team on operational, quality and fulfillment parameters and new idea generation & its implementation on existing projects - Identify and resolve potential risks or early warning signs on project delivery to drive for ZERO surprise escalations and eliminate any revenue leakage - Escalate any deviations from the project charter to the delivery managers in terms of schedule, effort, cost, infrastructure from the project charter and minimize process exceptions and such deviations from the actual project plan - Review and monitor revenue allocations/ realization to avoid OB revenue leakage - Provide inputs to delivery leadership team on overall delivery performance parameters (project heath, utilization, realization etc) at project/ program level during reviews highlighting any critical project escalations and potential risks ͏ - Operational Excellence - Automation Focus - Perform pareto analysis as per the no. of incidents received and accordingly identify automation opportunities and drive value adds across the project - Deploy next generation hyper automation and crowdsourcing initiatives in coordination with Holmes RO team to enhance productivity, quality and speed of delivery - Interact and engage with tools team to bring in new tools in the project to automate certain pointers/ elimination of any noise in the project - Innovation Focus - Brainstorm with the team to identify improvement opportunities and initiatives to further improve quality, delivery speed and productivity parameters - Drive value adds and BVMs; ensure management showcases them to customer in MRM & QBR to drive growth - Plan and conduct periodic idea campaigns to generate new solutions to the problems/ define better ways of working - Drive and deploy Knowledge Management and sharing - Contribute in internal knowledge sharing initiatives at Wipro by driving internal training sessions, best practices, learnings, value adds and BVMs and deploys best practices in various projects within own account - Deploy the Wipro's knowledge management portal across the account and monitor & track trainings - Capability Development and Talent Pipeline Creation - Demand forecasting in line with business requirements - Anticipate attrition and ensure right talent supply chain to deliver the project - Spearhead quarterly demand forecasting and resource planning aligned to project requirements - Create and deploy a workplan to fulfil the required demand from all the talent channels including external (lateral, contractors etc) hiring in coordination with WMG/ CWMG and Talent Acquisition team - Anticipate new skills/ upcoming technologies required to deliver the project and ensure the team is trained or right talent is inducted into the project as per the skill requirements - Drive 100% compliance on trainings and upskilling requirements - Prioritize and identify essential and upcoming technical skills required across programs/ projects to facilitate and drive right supply chain - Drive towards 100% mandatory training compliance for the target population within an account - Plan and drive rotations for seed positions and ensure replacement plan to be arrived ahead of rotations - Quarterly connect with critical talent to understand their career aspirations and create their learning maps along with project managers and HRBP - Fresher engagement program - Ensure a stable arrangement and assimilation of rookie within accounts in coordination with competency group team (classroom trainings/ e-learning, certifications, on the job training etc) - Team Management - Resourcing - Forecast talent requirements as per the current and future business needs - Hire adequate and right resources for the team - Talent Management - Ensure adequate onboarding and training for the team members to enhance capability & effectiveness - Build an internal talent pool and ensure their career progression within the organization - Manage team attrition - Drive diversity in leadership positions - Performance Management - Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports - Ensure that the Performance Nxt is followed for the entire team - Employee Satisfaction and Engagement - Lead and drive engagement initiatives for the team - Track team satisfaction scores and identify initiatives to build engagement within the team - Facilitate rewards and recognition to acknowledge the high performers in the team ͏ Deliver 1. Delivery Management – Client satisfaction PCSAT, Brand score, no. of customer references, SDR/ QBR %, Pulse % satisfied (top 2 box), Zero surprise delivery escalation from the customer, adherence to project charter 2. Delivery Management – operational efficiency Contractual adherence %, Quality index, Utilization %, cost of delivery target, overdue indent, 100% SLA compliance, PEI % target, 100% usage of click to bill, % SAP loss for T&M projects 3. Delivery Management – Financials Revenue target achievement, Operating margin %, leakage from OB to revenue, revenue per employee, CR realization target, process exceptions to be minimized, bench cost % of total cost, underrun % target for FPP projects, effort saving through NG-1, NG-2 initiatives 5. Capability Building % attrition, critical talent attrition%, % trained on new age skills, % of team trained in necessary behavioural skills, diversity ratio, % localization targets by market, billable rookie ratio, rookie/NJNB assimilation TATs, offshore mix 6. Team Management Team attrition %, Employee satisfaction score ͏ Mandatory Skills: Oracle Fusion Apps - HCM . Experience: 8-10 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less
Posted 2 days ago
5.0 - 8.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job description: Job Description Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution ͏ Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support ͏ 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet ͏ Deliver No. Performance Parameter Measure 1.Contribution to customer projectsQuality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT2.AutomationProcess optimization, reduction in process/ steps, reduction in no. of tickets raised3.Skill upgradation# of trainings & certifications completed, # of papers, articles written in a quarter ͏ Mandatory Skills: Oracle Fusion HCM TechnoFunctional . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less
Posted 2 days ago
6.0 - 10.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
We are looking for ITX/WTX Developer Email : ragavisaravanan@akrossit.com Experience : 6-10 years Location : Offshore (Delhi NCR, Chennai, Bangalore, Kochi) Mandatory Keywords : Healthcare Domain Must-Have Java Spring boot, Microservice, Backend services experience is Must Proficiency in IBM Transformation Extender (ITX) tools and components (e.g., ITX Designer, ITX Toolkit, ITX runtime environment). Strong understanding of data transformation processes, mapping, and routing using ITX. Expertise in troubleshooting and resolving complex ITX job failures and performance issues. DataPower Exp Experience with SQL database integration, connect to MQ,etc. Experience with automation and scripting languages (e.g., Python, Bash, PowerShell) for managing ITX jobs and processes. Good-to-Have Identifies impact analysis and provides resolution or escalation. Creates reports and share them with Stakeholders Result-focused, team-oriented professional with a strong work ethic. Strong verbal communication skills with the ability to present technical details to a non-technical audience and prepare clear and concise written documentation DataPower Experience Expectations from the Role Provide day-to-day support for IBM Transformation Extender (ITX) jobs and data transformation processes. Troubleshoot and resolve issues related to data transformation, message flows, and ITX jobs.Perform root cause analysis for failed ITX jobs, ensuring the timely identification and resolution of problems. Troubleshoot and resolve integration-related issues, including data inconsistencies and transformation errors between ITX and other applications. Optimize ITX jobs to enhance their performance, reduce processing times, and minimize resource consumption. Patch management, and maintenance tasks for ITX and related systems. Coordinate with other teams to move ITX jobs through various development stages, ensuring proper testing and quality assurance. Support integration efforts between ITX and other middleware and data systems (e.g., message queues, databases, and other data sources). Document troubleshooting steps and best practices to aid in faster issue resolution and knowledge sharing. Stay updated with the latest IBM technologies and industry trends, and apply them to projects when appropriate. Provide technical guidance and mentorship to junior developers. Show more Show less
Posted 2 days ago
0 years
0 Lacs
Jaipur, Rajasthan, India
On-site
Recruitment Sourcing of candidates via LinkedIn, database search, ad-postings, networking, headhunting & referrals. Discussion of candidate profile with P & C Manager Long listing of candidate profiles & scheduling initial screening interviews for People & Culture Manager – interviewing at least 5 relevant candidates per vacancy. Schedule interviews for the candidates short-listed by the Management. Prepare presentation to management institutes, colleges, etc. Handle walk-in interviews and the related logistics. Liaise with recruitment consultants on a regular basis. Maintain database of all profiles received on the company’s website and other sources. Onboarding: Carry out employee documentation personal details, account details etc. Ensure facilities are in place prior to joining – email, laptops, stationery, mobile phone, ID cards etc. Ensure the creation of files for each employee with all required documents. Training & Development: Assist P & C Manager in putting in place and regularly updating the training calendar. Coordinate with the trainers to ensure timely training as per the calendar. Obtain trainee feedback post training. Employee coordination: Maintain leave record of employees based on approvals received from line managers. Maintain database of employee account details. Prepare flyers for various employee related activities. Continuous updation and maintenance of employee information records. Handling/Escalation of HR related queries of the employees. Policies & Projects: Assist the P & C Managers in putting in place policies & procedures for the company. Carry out a market best practices study on various HR areas. Carry out strategic projects as allocated from time to time. Contribute to automation of HR related process on a continuous basis including coordination with IT department. Office administration: Ensure continuous availability of facilities in the office – water, coffee, stationery etc. Utility bill payments on a timely basis. Maintain petty cash register of the office. Coordinate for any building/office access cards. Coordinate with vendors to have a regular supplies of T-shirts, mugs, bags, other corporate gift items. Event management: Handle regular office events – birthdays, cultural functions, festival celebrations etc. Monitor and implement the employee welfare calendar – 25+ events in a year. Actively take part in the official corporate events organised/participated by the company. EDUCATIONAL REQUIREMENTS Graduate / Post Graduate in HR IT-related knowledge is an added advantage. SKILLS / COMPETENCY REQUIREMENTS Ability to interact with diverse backgrounds of people. Ability to explain or present factual information in a structured, clear, confident and concise way. Excellent written communication skills using clear and concise language. Good knowledge of MS Office suite and other apps like Publisher. Show more Show less
Posted 2 days ago
0.0 - 3.0 years
0 Lacs
Mumbai, Maharashtra
On-site
Relocation Assistance Offered Within Country Job Number #167638 - Mumbai, Maharashtra, India Who We Are Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name! Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all. Brief introduction - Role Summary/Purpose: As our Asst Manager - Supply Network Planning, you will be responsible for coordinating across end-to-end (E2E) supply chain teams to ensure optimal finished goods (FG) replenishment strategies across our warehouse network. You will play a pivotal role in collaborating with cross-functional stakeholders to deliver on business-critical priorities, project execution, and new product introductions (NPIs), all while achieving the highest Case fill rates. Responsibilities: Achieve High Fill Rates: Ensure a minimum 98% case fill rate across the FG portfolio by implementing best-in-class replenishment strategy across all warehouses Leverage Automation & Systems: Utilize advanced systems infrastructure to automate the primary distribution process, optimizing movement from manufacturing plants to regional hubs and end warehouses Drive FTG Initiatives: Identify and execute opportunities for direct deployments, cross-dock strategies, and transportation lane optimization to improve supply chain efficiency and optimise the costs Project/Stakeholder Management: Coordinate closely with E2E supply chain and cross-functional teams (commercial, customer teams, finance, etc.) as the central point of contact for driving business-critical projects, NPIs, go-to-market strategies (GTMs), and strategic priorities Logistics Management: Collaborate with regional logistics and branch teams to improve case fill rates, optimize end warehouse coverage, drive SLOB liquidations, proactively assess risks & develop mitigation plans for potential disruptions, ensuring continuity of supply and rapid response to unexpected events Planning Analytics: Develop and maintain advanced planning control towers, management dashboards, and actionable analytics using cutting-edge data tools to drive informed decision-making Demand Planning Collaboration: Work closely with the Demand Planning team to understand forecast variations, realigned production plans etc. and adjust distribution strategies accordingly Continuous Process Improvement: Identify process gaps across the supply network and lead continuous improvement initiatives to deliver cost savings, service enhancements, operational excellence & sustainability Initiatives Stakeholder Communication: Regularly report on supply network KPIs, project status, and critical issues to senior management and relevant stakeholders, ensuring alignment and timely escalation as needed Required Qualifications: MBA, preferably from a premier institute Minimum 2-3 years of Logistics or Planning experience Preferred Qualifications: Strong stakeholder management skills Strong analytical/ quant skills FMCG industry experience #CPIL #LI-AP1 Our Commitment to Inclusion Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business. Equal Opportunity Employer Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law. Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation. #LI-Hybrid
Posted 2 days ago
0.0 - 3.0 years
0 Lacs
Mumbai, Maharashtra
On-site
Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognized brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet. Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programs that enrich communities around the world. Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live. A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness. Job Title: Assistant Manager-Planning Travel Required?: Travel - up to 10% of time Date: Jun 16, 2025 Hybrid Relocation Assistance Offered Within Country Job Number #167638 - Mumbai, Maharashtra, India Who We Are Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name! Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all. Brief introduction - Role Summary/Purpose: As our Asst Manager - Supply Network Planning, you will be responsible for coordinating across end-to-end (E2E) supply chain teams to ensure optimal finished goods (FG) replenishment strategies across our warehouse network. You will play a pivotal role in collaborating with cross-functional stakeholders to deliver on business-critical priorities, project execution, and new product introductions (NPIs), all while achieving the highest Case fill rates. Responsibilities: Achieve High Fill Rates: Ensure a minimum 98% case fill rate across the FG portfolio by implementing best-in-class replenishment strategy across all warehouses Leverage Automation & Systems: Utilize advanced systems infrastructure to automate the primary distribution process, optimizing movement from manufacturing plants to regional hubs and end warehouses Drive FTG Initiatives: Identify and execute opportunities for direct deployments, cross-dock strategies, and transportation lane optimization to improve supply chain efficiency and optimise the costs Project/Stakeholder Management: Coordinate closely with E2E supply chain and cross-functional teams (commercial, customer teams, finance, etc.) as the central point of contact for driving business-critical projects, NPIs, go-to-market strategies (GTMs), and strategic priorities Logistics Management: Collaborate with regional logistics and branch teams to improve case fill rates, optimize end warehouse coverage, drive SLOB liquidations, proactively assess risks & develop mitigation plans for potential disruptions, ensuring continuity of supply and rapid response to unexpected events Planning Analytics: Develop and maintain advanced planning control towers, management dashboards, and actionable analytics using cutting-edge data tools to drive informed decision-making Demand Planning Collaboration: Work closely with the Demand Planning team to understand forecast variations, realigned production plans etc. and adjust distribution strategies accordingly Continuous Process Improvement: Identify process gaps across the supply network and lead continuous improvement initiatives to deliver cost savings, service enhancements, operational excellence & sustainability Initiatives Stakeholder Communication: Regularly report on supply network KPIs, project status, and critical issues to senior management and relevant stakeholders, ensuring alignment and timely escalation as needed Required Qualifications: MBA, preferably from a premier institute Minimum 2-3 years of Logistics or Planning experience Preferred Qualifications: Strong stakeholder management skills Strong analytical/ quant skills FMCG industry experience #CPIL #LI-AP1 Our Commitment to Inclusion Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business. Equal Opportunity Employer Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law. Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation. #LI-Hybrid
Posted 2 days ago
0.0 years
0 Lacs
Bengaluru, Karnataka
Remote
Bangalore,Karnataka,India Job ID 768557 Join our Team About this opportunity: We at Ericsson are excited to present this opportunity for an Automated Operations Engineer. This role is critical to our operations, filled with responsibilities that aim to ensure our customers continuously enjoy services performing at utmost efficiency. What you will do: Monitor 1st Level Services closely and manage any emerging events. Monitor Resource and Service Performance actively. Assess Customer Complaint Trends and manage 1st Level Incidents. Efficiently escalate and manage security incidents. Track the progress of incident resolution and employ functional escalation methods where necessary. Initiate proactive Problem Management. Provide corrective maintenance and execute support for Field Maintenance. Ensure Remote Site Access Control and manage a one-off Logical Access Control. Execute legal requests at the 1st Level. Trace Emergency Calls and manage Right of Way Handling. Conduct proactive 1st Level Assurance Support activities. Monitor customer experiences and performance assessments based on specific use cases. The skills you bring: - Ericsson Operations Engine - Mode Of Operations. Test Automation Management Tools. Test Execution Engine. Dealing With Enquiries. MS TOP. Document Control. Software Performance Testing. Ericsson RAN Management. Ericsson VAS Management. Customer Complaint Resolution. Client Services. ITIL. Call Centers. Ericsson Packet Core Management. Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply?
Posted 2 days ago
6.0 years
0 Lacs
Noida, Uttar Pradesh
Remote
Technology Consulting Manager - Infra/ Noida Noida, Uttar Pradesh, India Date posted Jun 16, 2025 Job number 1830454 Work site Up to 50% work from home Travel 0-25 % Role type People Manager Profession Consulting Services Discipline Technology Consulting Employment type Full-Time Overview At Microsoft, our core mission is empowering every person and every organization on the planet to achieve more. Industry Solutions (IS) is a global organization of over 16,000 strategic sellers, industry experts, elite engineers, architects and consultants, who along with delivery experts are working together to bring Microsoft’s mission of empowerment – and cutting-edge technology - to life for the world’s most influential customers. We are on the front lines of innovation, working side-by-side with customers to drive value across the entirety of their digital transformation journey. Our team prides itself on embracing a growth mindset, inspiring excellence, and encouraging everyone to share their unique viewpoints and be their authentic selves. Qualifications Required/Minimum Qualifications Bachelor's degree in computer science, Engineering, Finance, Business, or related field AND 8+ years leadership experience in relevant area of business OR equivalent experience. 6+ years customer facing experience or client delivery experience. 5+ years team leadership or people management experience, with or without direct reports. Additional or Preferred Qualifications 15+ years leadership experience in relevant area of business. 10+ years customer facing experience or client delivery experience. 10+ years people management experience. Technical certifications based on domain/service line (e.g., Azure, Security, Dynamics). Delivery Management certification (e.g., Scrum, Agile, Change Management, Project Management). Responsibilities People Management Managers deliver success through empowerment and accountability by modeling, coaching, and caring. Model - Live our culture; Embody our values; Practice our leadership principles. Coach - Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn. Care - Attract and retain great people; Know each individual’s capabilities and aspirations; Invest in the growth of others. Pre-Sales Support Coaches' teams on how to engage in pre-sales activities. Interacts, as required, with the pre-sales team to understand and prioritize the sales opportunities to engage the team appropriately, minimizing overlap. Provides input to Practice Leadership on trends, insights, and opportunities from the field. Makes deal approval decisions when appropriate. Identifies an opportunity for expansion of existing work or new opportunities based on existing customer relationships. May play a larger role in pre-sales support for highly strategic pursuits, partnering closely with the broader account team. Provides input to the Resource, Insights, Capacity, and Capability (RICC) team on the resourcing based on skills, availability, and/or development plans for their team. Technical Delivery Participates in workforce and capacity planning, capability building, and strategies to address capacity gaps in terms of resource mix (e.g., full-time employees, contractors) and geography. Collaborates with the account team to understand customer/partner requirements and constraints. Guides their team on understanding customer/partner requirements by providing resources as needed. Supports project managers and direct reports on projects as needed by bridging gaps in resources. Plans their team's work and responds to changing priorities. Participates in sales to delivery handoff and project kickoff as needed. Supports/sponsors strategic projects (external and internal) by bridging gaps in resources and removing roadblocks. Uses technical leadership skills, consulting services delivery expertise, and cross-industry solutions acumen to work directly with customers, account teams, and internal/external business and Information Technology (IT) executive stakeholders dedicated to achieving successful customer outcomes. Guides their team to operational excellence and holds them accountable for outcomes. Identifies opportunities for collaboration with other teams. Ensures adherence to Microsoft Services processes through compliance (e.g., Time reporting/approvals, Services Business Desk tools, Global Resource Management Calendar accuracy, Expense Policies, Data Protection policies/standards). Serves as an executive sponsor for strategic projects. Invests time nurturing relationships with customers to understand their business needs/goals and leads successful consulting delivery outcomes through team preparedness, precision delivery, escalation management, overall utilization, and high customer satisfaction. Supports delivery leads and guides their team on managing escalations. Proactively reports/anticipates issues, analyzes situations and leads the process of resolving highly complex issues in collaboration with the broader account team as needed. Engages with customers through Stakeholder alignment/ Executive Steering Committee meetings to coordinate, align, manage issues, and remove blockers. Identifies trends and provides input to leadership team to drive improvement. Proactively engages with internal team and customers/partners to address customer/partner feedback to identify and contribute to the drivers of satisfaction and dissatisfaction. Engages others to determine the root cause and establish recovery actions to improve the experience. Identifies trends and insights to determine best practices to develop, fosters a customer-focused culture, delivers positive customer/partner experiences, and shares those experiences with the team. Leads the development and maintenance of engagement with customers and partners and ensures a quality customer/partner experience. Intellectual Property Management Ensures readiness of team and knowledge sharing in alignment with business needs. Encourages their team in reusing, creating, and sharing delivery intellectual property (IP). Promotes the use of Industry Solutions offerings. Partners with Global Pursuit Organization (GPO) and Sales. Business Development Sponsors key pursuits to develop business, drive awareness, and support internal teams. Encourages appropriate risk taking in supporting the landing of new offerings. Readiness Ensures their team achieves the relevant certification(s) and accreditation in alignment with requirements. Completes all required personal and team training and/or certifications for their technology focus area and provides support for their team in obtaining and completing necessary training. Contributes to creating the readiness plan in collaboration with Worldwide Learning and readiness teams. Coaches their team and acts as a trusted advisor for stakeholders by providing thought leadership and delivery strategies. Operational Excellence Supports business management by collaborating with business/regional managers or sponsors. Provides recognition to highlight work and drives operational excellence, and endorses skills through established processes (e.g., One Profile). Creates business value across area and shares best practices/initiatives when applicable. Ensures compliance adhering to processes/procedures to positively impact the bottom line (e.g., time reporting/approvals). Change Management Communicates the business strategy and how the strategy is aligned with the team's work. Drives consistent messaging and support to land organizational change information/initiatives with their team while providing feedback on organizational information/initiatives. Other Embody our culture and values Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. Industry leading healthcare Educational resources Discounts on products and services Savings and investments Maternity and paternity leave Generous time away Giving programs Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 2 days ago
4.0 years
0 Lacs
Noida, Uttar Pradesh
Remote
Technology Consulting Manager - Bizapps/ Noida Noida, Uttar Pradesh, India Date posted Jun 16, 2025 Job number 1830439 Work site Up to 50% work from home Travel 0-25 % Role type People Manager Profession Consulting Services Discipline Technology Consulting Employment type Full-Time Overview At Microsoft, our core mission is empowering every person and every organization on the planet to achieve more. Industry Solutions (IS) is a global organization of over 16,000 strategic sellers, industry experts, elite engineers, architects and consultants, who along with delivery experts are working together to bring Microsoft’s mission of empowerment – and cutting-edge technology - to life for the world’s most influential customers. We are on the front lines of innovation, working side-by-side with customers to drive value across the entirety of their digital transformation journey. Our team prides itself on embracing a growth mindset, inspiring excellence, and encouraging everyone to share their unique viewpoints and be their authentic selves. Qualifications Required/Minimum Qualifications Bachelor's degree in computer science, Engineering, Finance, Business, or related field AND 6+ years leadership experience in relevant area of business OR equivalent experience. 4+ years customer facing experience or client delivery experience. 3+ years team leadership or people management experience, with or without direct reports. Additional or Preferred Qualifications 12+ years leadership experience in relevant area of business. 8+ years customer facing experience or client delivery experience. 8+ years people management experience. Technical certifications based on domain/service line (e.g., Azure, Security, Dynamics). Delivery Management certification (e.g., Scrum, Agile, Change Management, Project Management). Responsibilities People Management Managers deliver success through empowerment and accountability by modeling, coaching, and caring. Model - Live our culture; Embody our values; Practice our leadership principles. Coach - Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn. Care - Attract and retain great people; Know each individual’s capabilities and aspirations; Invest in the growth of others. Pre-Sales Support Coaches' teams on how to engage in pre-sales activities. Interacts, as required, with the pre-sales team to understand and prioritize the sales opportunities to engage the team appropriately, minimizing overlap. Provides input to Practice Leadership on trends, insights, and opportunities from the field. Makes deal approval decisions when appropriate. Identifies opportunities for expansion of existing work or new opportunities based on existing customer relationships. Provides input to the Resource, Insights, Capacity, and Capability (RICC) team on the resourcing based on skills, availability, and/or development plans for their team. Technical Delivery Participates in workforce and capacity planning, capability building, and strategies to address capacity gaps in terms of resource mix (e.g., full-time employees, contractors) and geography. Collaborates with the account team to understand customer/partner requirements and constraints. Guides their team on understanding customer/partner requirements by providing resources as needed. Supports project managers and direct reports on projects as needed by bridging gaps in resources. Plans their team's work and responds to changing priorities. Participates in sales to delivery handoff and project kickoff as needed. Supports/sponsors strategic projects (external and internal) by bridging gaps in resources and removing roadblocks. Uses technical leadership skills, consulting services delivery expertise, and cross-industry solutions acumen to work directly with customers and account teams dedicated to achieving successful customer outcomes. Guides their team to operational excellence and holds them accountable for outcomes. Identifies opportunities for collaboration with other teams. Ensures adherence to Microsoft Services processes through compliance (e.g., Time reporting/approvals, Services Business Desk tools, Global Resource Management Calendar accuracy, Expense Policies, Data Protection policies/standards). May serve as an executive sponsor for strategic projects. Invests time nurturing relationships with customers to understand their business needs/goals and helps drive successful consulting delivery outcomes through team preparedness, precision delivery, escalation management, overall utilization, and high customer satisfaction. Supports delivery leads and guides their team on managing escalations. Proactively reports/anticipates issues, analyzes situations and leads the process of resolving complex issues in collaboration with the broader account team as needed. Engages with customers through Stakeholder alignment/ Executive Steering Committee meetings to coordinate, align, manage issues, and remove blockers. Proactively engages with internal team and customers/partners to address customer/partner feedback to identify and contribute to the drivers of satisfaction and dissatisfaction. Engages others to determine the root cause and establish recovery actions to improve the experience. Identifies trends and insights to determine best practices to develop, fosters a customer-focused culture, delivers positive customer/partner experiences, and shares those experiences with the team. Leads the development and maintenance of engagement with customers and partners and ensures a quality customer/partner experience. Intellectual Property Management Ensures readiness of team and knowledge sharing in alignment with business needs. Encourages their team in reusing, creating, and sharing delivery intellectual property (IP). Promotes the use of Industry Solutions offerings. Partners with Global Pursuit Organization (GPO) and Sales. Business Development Sponsors initiatives to develop business, drive awareness, and support internal teams. Encourages appropriate risk-taking in supporting the landing of new offerings. Readiness Ensures their team achieves the relevant certification(s) and accreditation in alignment with requirements. Completes all required personal and team training and/or certifications for their technology focus area and provides support for their team in obtaining and completing necessary training. Contributes to creating the readiness plan in collaboration with World Wide Learning and readiness teams. Coaches their team and acts as a trusted advisor for stakeholders by providing thought leadership and delivery strategies. Operational Excellence Supports business management by collaborating with business/regional managers or sponsors. Provides recognition to highlight work and drives operational excellence, and endorses skills through established processes (e.g., One Profile). Creates business value across area and shares best practices/initiatives when applicable. Ensures compliance adhering to processes/procedures to positively impact the bottom line (e.g., time reporting/approvals). Change Management Communicates the business strategy and how the strategy is aligned with the team's work. Participates in discussions on organizational change information/initiatives as applicable. Other Embody our culture and values Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. Industry leading healthcare Educational resources Discounts on products and services Savings and investments Maternity and paternity leave Generous time away Giving programs Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 2 days ago
0.0 - 3.0 years
0 Lacs
Bengaluru, Karnataka
On-site
Passionate about Customer Experience, technical, industrial and business interactions, strong collaboration and leadership skills, enabler to bring voice of customer and quality mindset at the heart of squads and league. If you identify with these qualities? Then the optimum basic CS&Q leader is for you! Mission is to lead Quality and Customer Satisfaction within Basic Metering league (~200 M€ business) on optimum basic range offers and projects, define strategy to achieve the best in class customer experience, manage and mitigate risks. Quality leader is the customer advocate for each squad he is involved and responsible for the excellence of Customer Experience, Quality, Reliability, Safety and Cybersecurity activities. He/ She will manage the project quality deliverables for the offer creation projects and field quality of existing offers. In addition, act as offer and project quality leader in PLES (configuration tool) in all basic metering ranges. Responsibilities: On new development: As coach and quality expert, participate to the Definition of Done to reach Customer promises Manage risks / mitigation plan Support PO to capture Customer needs and CTQ Establish validated project quality goal and lead its execution. Synthesis on lessons learned Support Design & Industrialization to reach Robustness & Reliability goals (i.e. Design FMEA, Process FMEA, PPAP, Risk Priority Number scoring, Verification & Validation definition), deploy full DfSR (Design for Safety and Reliability) methodology via OLM process and FW quality fundamentals including software FMEA, preparing code quality reviews like static code review (Coverity, Squore), & knowledge in Regression test, unit test and system test. On products in the field: - Collecting and analyze all product quality data, define annual quality targets and initiatives. - Ensure effectiveness of quality improvement activities and drive follow-up with global manufacturing plants. - Set-up link with GSC (DIR32/surveillance), make sure of timely execution and proper results monitoring and usage. - Drive the quality issues resolution and prevention using related quality methods and tools. - Ensure that the proper information is provided to the customer in case of quality issue, offer evolution and withdrawal. - Drive risk analysis for customer for non-conformant product or quality issue. - Decide on stop of delivery and derogation. - Represent the customer in the product squad for offer continues improvement. Problem solving (Issue to Prevention) wit Root Cause Analysis. Lead corrective and preventive action. Lead strong initiative on cold loop activites in optimum basic ranges mainly on FW quality issues (2/3 of customer escalation), communication robustness and gaps identified in user manual. Support Front Offices and lead cross-functional teams to resolve customer issue Qualifications master’s degree or above in FW or Electrical / Electronics +3 years experience in Offer Quality or Quality Assurance Solid quality knowledge on whole product lifecycle involving different functions: design, industrialization, manufacturing and supplier quality Analytical and problem solving skills and methodology knowledge (8D, FMEA, FTA…) Customer oriented with strong influence and communication skills Experience in FW qualimetry and DfSR. Main required skill on FW quality. Knowledge of metering products Experience in Agile Primary Location : IN-Karnataka-Bangalore Schedule : Full-time Unposting Date : Dec 31, 2025, 9:59:00 AM
Posted 2 days ago
0.0 - 2.0 years
0 Lacs
Bengaluru, Karnataka
On-site
Location Bangalore, Karnataka, 560048 Category Engineering / Information Technology Job Type Full time Job Id 1189959 No Customer Delivery Specialist This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: HPE Financial services is where we help organizations create the investment they need for digital transformation, in an innovative and sustainable way. We partner with customers across their entire IT asset portfolio from edge to cloud to end-user. Unique to each client’s aspirations and size, our financial and asset management solutions are anchored by best-in-class tech upcycling services. Join us redefine what’s next for you. Job Family Definition: Provide professional solutions to the company end-users, dealers and service providers originating from unresolved escalated case issues received via telephone and written correspondence. Provide an escalation link for the company field employees, executives and channel regarding customer satisfaction issues including availability, price dissatisfaction, product safety issues, complaints with the company and/or its representatives, and complaints regarding an authorized dealer or channel. Management Level Definition: Applies basic foundation of a function's principles, theories and concepts to assignments of limited scope. Uses professional concepts and theoretical knowledge acquired through specialized training, education or previous experience. Develops expertise and practical knowledge of applications within business environment. Acts as team member by providing information, analysis and recommendations in support of team efforts. Exercises independent judgment within defined parameters. Education and Experience Required: Typically a Bachelor's degree or equivalent experience and/or 1-2 years related experience or Master's degree. Knowledge and Skills: Basic knowledge in the field of Customer Relations. Demonstrated verbal communication and customer service skills. Knowledge of microcomputer hardware, basic- level knowledge of operating systems software. Demonstrated writing/correspondence skills. Good understanding of local banking laws & TAX Additional Skills: Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Relationship Management (CRM), Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 6 more} What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #india #financialservices Job: Services Job Level: Entry HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
Posted 2 days ago
0.0 years
0 Lacs
Bengaluru, Karnataka
On-site
- A graduate in Quantitative fields such as science and engineering. - Manual QA experience. - Experience in writing test cases for the feature. - Automation experience is much preferred but not mandatory. - Working experience with multiple browsers and operating systems in preferred but not mandatory. - Good familiarity with the Windows desktop environment and use of multiple browsers are required - High level of energy and proactive nature. A sense of ownership and drive and a willingness to accept the challenge of daily deadlines is essential Quality Assurance Technician at Amazon would test distributed large scale applications and products at user level; primarily they would involve in manual testing and also execution and maintenance of automation script. QATs would use black box testing techniques to break code and drive customer satisfaction. QATs at Amazon are excellent individual contributors capable of understanding and executing test cases, driving test execution with minimal help. QATs would be trying to understand feature to great depth which would enable them to report issues and take ownership and drive them to closure. QATs are highly accurate in reporting the software behavior ensuring that there is no ambiguity while reproducing issues. High quality and accuracy is maintained throughout the software release without compromising on deadlines. Key job responsibilities - Ensure the functionality of the website across multiple browsers and Operating systems. - Write test cases for the new feature and modify existing test cases. - Understand and ramp up on QA procedures, guidelines and policies for newly launched feature and apply them - Use software tools for QA, fix up and data capture on a daily basis - Be comfortable with capturing results, communicating and escalating failures and providing status reports - Be proactive in identifying, reporting troubleshooting and escalation of issue - Be part of a highly charged work environment About the team Want to join a team working on a greenfield project- India first initiative to build a new walled garden retail store experience to serve the next 100 million customers? “Amazon Bazaar” is a strategic priority for Amazon India to sustainably serve low price selection. Our objective with Bazaar is to enable “beginner online shoppers” shop for low-cost fashion and home products at wholesale prices. If you are looking for an opportunity to build creative technology solutions that positively impact hundreds of millions of customers, and relish large ownership and diverse technologies, join our team today! You will be instrumental in shaping the product direction and will be actively involved in defining key product features that impact the business. Basic Knowledge and some hands-on experience on UI and backend automation is preferred. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 2 days ago
2.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Description Amazon's Product Lifecycle Support (PLS) offers relevant post-purchase product support to customers, and empowers them to make the most of the products purchased on Amazon. By solving post-purchase product issues, we prevent avoidable returns and help the planet by extending the life of products, thereby generating positive financial and environmental impacts. PLS first launched in Q4 2015 featuring a warranty repair option for Samsung laptops surfaced during the returns process in the Online Return Center (ORC). Since then, PLS has grown substantially, and now offers customers eight product support options - (1) Live call & chat with Amazon product support agent available up to 6 months, (2) Live call & chat with the brand product support agent available up to 2 years, (3) contact the manufacturer yourself by accessing brand phone number and/ support website available up to 2 years, (4) access free warranty repair services available up to 2 years, (5) accessing free replacement parts available until return window, (6) access other sustainable end-of-life options such as trade-in, resell, refill, recycle, donate etc. available up to 2 years, (7) help yourself by watching step-by-step video instructions provided by the brand, and (8) help yourself by following step-by-step instructions provided by the brand. We are seeking a motivated Account Manager to drive brand adoption and expansion of Amazon’s Product Support (PLS) program across multiple marketplaces, across North America and Europe. This role will play a crucial part in helping brands enroll and optimize their product support offerings—spanning setup, troubleshooting, warranty services, replacement parts, trade-ins, and recycling solutions—to improve the customer experience, reduce returns, and enhance product sustainability. The Account Manager will work closely with the Customer Insights Program (CIP) lead to prioritize target brands and products. With guidance from their local manager, they will partner with the Selling Partner Program (SIP) counter parts, Enrollment & Operations Program (EOP) counterparts, and collaborate with internal stakeholders team counterparts (AMs, VMs, CSMs, Sales Reps, and Marketing Teams) to execute outreach campaigns, drive enrollment, and increase coverage and quality of PLS. Key job responsibilities Brand Prioritization & Targeting Leverage insights from the CIP program to identify high-priority brands and products for PLS expansion. Analyze return trends, defect drivers, and customer engagement metrics to develop targeted outreach plans. Brand Engagement & Awareness Partner with the SIP program lead to execute multi-channel brand engagement strategies, including email campaigns, webinars, training sessions, and one-on-one consultations. Educate brands on how to enroll and manage product support on Seller Central (SC) and Vendor Central (VC) using self-serve tools. Highlight the benefits of Amazon’s AI assistant (Rufus), Get Product Support (GPS) button, and performance reporting in enhancing product support. Work closely with brands to co-develop sustainability solutions for extended product support beyond two years. Stakeholder Collaboration Build strong relationships with AMs, VMs, CSMs, and Sales Teams to align PLS messaging across all touchpoints. Collaborate with internal teams to ensure smooth onboarding and support for brands needing deeper integration. Performance Tracking & Reporting Monitor PLS enrollment trends and adoption rates across brands and marketplaces. Gather and synthesize Voice of Seller (VOS) insights to inform feature enhancements and drive continuous improvement. Provide regular reporting on brand engagement impact and adoption rates. Basic Qualifications 1+ years of program or project management experience Knowledge of SQL and Advanced Excel (Array and Statistical formulas) Experience using data to influence business decisions Preferred Qualifications Knowledge of analytics & statistical tools such as SAS, PowerBI, SQL & ETL DW concepts Knowledge of visualization tools such as Tableau, Datazen, SSRS Experience back office operations, escalation management and troubleshooting environments Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - Amazon Dev Center India - Hyderabad - A85 Job ID: A2994020 Show more Show less
Posted 2 days ago
2.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
About This Role Wells Fargo is seeking a Independent Testing Specialist. In This Role, You Will Participate in less complex development and design of methodologies and standards for review activities companywide in alignment with the risk management framework Ensure effective and appropriate testing, validation, and documentation of review activities for risk programs, risks, and controls according to standards and other applicable policies within Independent Testing Support and implement less complex initiatives with low to moderate risk and exercise independent judgment to guide risk reporting, escalation, and resolution Present recommendations for resolving more complex situations and exercise independent judgment while developing expertise in risk management framework and the risk and control environment Collaborate and consult with colleagues, internal partners and management Required Qualifications: 2+ years of Independent Testing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Knowledge and understanding of financial services industry: compliance, risk management, or audit operations A BS/BA degree or higher in one or a combination of the following: Finance, Accounting, Analytics, or Reporting Big four public accounting experience A Master of Business Administration (MBA) or a Certified Public Accountant (CPA) designation Knowledge and understanding of regulatory reporting e.g. Federal Reserve, Financial Conduct Authority, OCC, SEC etc. Knowledge and understanding of regulatory compliance requirements surrounding SOX Sarbanes-Oxley Act Ability to take on a high level of responsibility, initiative, and accountability Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important Specialized knowledge or prior regulatory compliance testing or review experience Experience reviewing testing strategies and methodologies; evaluating the adequacy and effectiveness of policies, procedures, processes, initiatives, products and internal controls; and identifying issues resulting from internal and/or external compliance examinations Experience creating, executing, and documenting compliance, control, and business process testing Intermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint) Experience supporting Regulatory Exams (Domestic and Int'l), Audits, or other regulatory reporting related assessments Strong critical thinking skills with ability to credibly challenge status quo Strong organization and prioritization skills Strong relationship management skills; ability to negotiate difficult positions without harming relationships Job Expectations: Experience in Independent Testing, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education This role is in the Regulatory Reporting Incremental Compliance (RRIC) team within Independent Testing & Validation. RRIC is a centralized team, operates as a second line of defense over the regulatory and risk report production processes subject to BCBS 239 requirements. The team is an integral part of the Company's control environment and provides credible challenge to relevant participants in the reporting processes. RRIC has enterprise-wide exposure to lines of business, regulatory and risk reporting stakeholders as well as the external financial reporting and regulatory reporting infrastructures and frequently coordinates with internal audit. Posting End Date: 17 Jun 2025 Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants With Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment And Hiring Requirements Third-Party recordings are prohibited unless authorized by Wells Fargo. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Reference Number R-453200 Show more Show less
Posted 3 days ago
5.0 - 31.0 years
0 - 0 Lacs
GIDC Estate Vatva, Ahmedabad
Remote
We are seeking a skilled Costing & Estimation engineer. This role involves preparing BOQs, reading technical drawings, and managing project estimations. You will work closely with internal teams and external stakeholders to deliver high-quality solutions tailored to client requirements. Key Responsibilities LT & HT Panels 2D Drawing read & modifications Collaborate with sales and procurement teams to ensure cost-effective designs. Ensure project compliance with industry standards and safety regulations. Analyze client needs and provide customized design solutions. The scope of work through tender documents/BOQ. The quantities rate analysis & cost of work to be executed in accordance to tender/BOQ specifications. Work analyze, price variation, price escalation, payment term and can present in simple terms. Work understand & enter price contractual terms given in bid documents. Qualifications & Skills Education: Bachelor's degree in electrical engineering or a related field. Technical Expertise: Proficiency in BOQ preparation and cost estimation. Knowledge of panels. Hands-on experience with GA drawings, SLD, and control diagrams.
Posted 3 days ago
1.0 - 31.0 years
0 - 0 Lacs
Bengaluru/Bangalore
Remote
We’re Hiring! Customer Success Executive Professional Wanted in Bangalore. Are you passionate about driving growth, building client relationships, and cracking new business opportunities? We’re expanding our dynamic BD team and want YOU to be a part of it! 🙌 🔹 Role: Customer Success Executive 🔹 Location: Bangalore 🔹 Experience: 1-5 years in Staffing, Connecting with clients for Apna Jobs, Setting up meetings. 🔹 What You'll Do: Customer Onboarding: Assist new customers in understanding the company’s product by providing them with comprehensive onboarding sessions. This process helps ensure a smooth transition and effective utilization of the product. Relationship Management: Develop and maintain strong relationships with customers by understanding their business needs and goals. Regular check-ins and proactive communication are key. User Training: Conduct training sessions and webinars to educate customers on new features and best practices to get the most out of the product. Customer Advocacy: Act as the voice of the customer internally by providing feedback to the product, marketing, and sales teams to improve the product and customer experience. Churn Reduction: Monitor customer health scores and usage analytics to identify at-risk accounts and implement strategies to retain them. Issue Resolution: Serve as a point of escalation for customer issues, ensuring that their problems are resolved swiftly and effectively. Renewals and Upsells: Work closely with the sales team to manage renewals and identify opportunities for upselling and cross-selling additional products or services. Customer Feedback Collection: Gather and analyze customer feedback to inform product development and improve service offerings. Maintain strong client relationships 🔹 Salary: Max 7lacs 🎯 If you’ve got the hustle, network, and a knack for consultative sales — let’s talk!
Posted 3 days ago
0.0 - 31.0 years
0 - 0 Lacs
Sarjapura
Remote
Improve profitability of organization through timely identification of loss situations and prompt escalation to stakeholders for preventive measures. Conduct video monitoring and review CCTV footage to identify and raise exceptions Report incidents and notify alarms at stores within the defined process to appropriate hierarchy and monitor till the closure Monitor loss prevention aspects related to cycle count, FEFO, Write off and second sale & cleanliness Plans & initiates L1 checks of SAS (Security automation system) in the sites and notify for early repair Monitor HSE non-compliances and notify exceptions Assist sites in regular safety drills Ensure the correct re-concilation of assets moved from one location to another location and corrective action to be taken against loss assets during transportation Investigate Discrepancies raised by stores using CCTV at DC Willing to travel Other activities based on LOBs like 5Ks,BB Now,Fresho etc
Posted 3 days ago
0.0 - 31.0 years
0 - 0 Lacs
Mahalakshmi Layout, Bengaluru/Bangalore Region
Remote
Outbound calls to insurance for customer eligibility verification Denial documentation and further action Calling the insurance carriers based on the appointment received by the clients Performs assigned tasks/ complete targets with speed and accuracy as per client slab Work cohesively in a team setting, Assist team members to achieve shared goals Maintain the individual daily logs Patient calling , provider outreach program etc Communication /issue escalation to seniors if there is any in a timely manner
Posted 3 days ago
5.0 - 31.0 years
0 - 0 Lacs
Dadar East, Mumbai/Bombay
Remote
Job Description: Support recruiters to ensure they are meeting relevant targets. Ensure the recruitment service is delivered in line with client SLAs. Collaborate with Sourcing team to ensure the delivery of high-quality candidate. Act as a point of escalation for challenges raised during the recruitment process. Provide pastoral care, training guidance, including supporting recruiters with their own career paths Support the hiring manager with hiring decisions and guide them in determining an appropriate offer. Create and maintain trusted partner relationships with Senior hiring managers.
Posted 3 days ago
12.0 years
0 Lacs
Gandhinagar, Gujarat, India
On-site
About Aspora Aspora is building a Financial Services platform for immigrants around the world. We are backed by influential venture capitalists like Sequoia Capital, Greylock Partners, Hummingbird Ventures, Y Combinator, & Global Founders Capital, and are on a mission to simplify global banking as easily as booking an Uber. We’re first taking on the Indian diaspora - the largest and wealthiest immigrant population. 18 million Non-Resident Indians hold over $1.5T in wealth of which $500B is back in India. They remit $125B back every year and account for 25% of all real estate purchases in India. Yet, the banking experiences of these NRIs are archaic. We’re building a new age platform to service these NRIs with cross border money movement. We are a team of 50 that works with the intensity and the agility of a sports team. With innovation, hustle, and collaboration at our core, we aim to build better banking for all immigrants around the world. Discover more about our work, our ethos, and our vision on our website, Aspora About The Role We’re looking for a strategic operator to lead and scale Aspora’s banking partnerships in India. As Head of Bank Partnerships, you’ll own our relationships with leading banks - and drive implementation of complex, high-stakes integrations. This is a senior, high-impact role for someone who understands how both banks and fintechs operate—and can navigate both worlds with ease. You’ll work closely with cross-functional teams (product, compliance, legal, ops) and be instrumental in bringing new financial products to market, from payment rails to deposits to KYC infrastructure. This role isn’t just about managing partners—it’s about owning outcomes. What You’ll Own Build, manage, and scale relationships with top-tier global and Indian banks Drive end-to-end execution on banking projects—across payments, compliance, onboarding, FX, and more Negotiate commercials, compliance requirements, and operational SLAs with banks and financial partners Work cross-functionally with legal, compliance, product, and operations teams to get new products live Identify, evaluate, and onboard new partners to enable new product lines or improve unit economics Serve as the face of Aspora to all financial institutions—ensure alignment, trust, and velocity Track partner performance, SLAs, and build escalation pathways Stay ahead of evolving regulatory and banking norms in multiple geographies What We Need 8–12 years of experience across banks and fintechs—ideally in partnership, corporate banking, or embedded finance roles Deep understanding of banking infrastructure, partner onboarding, and API-based integrations Proven track record of owning bank relationships, managing negotiations, and driving go-lives Excellent cross-functional skills—able to align product, ops, legal, and compliance to a common goal Execution-first mindset: ability to push through roadblocks across banks and internal teams Strong commercial sense, stakeholder management, and negotiation skills Bonus: Experience with cross-border payments, FX flows, or remittance infrastructure Who You Are You’ve worked in both a bank and a fintech—and understand the strengths and constraints of each You’re not just a relationship manager—you can get complex, regulated projects off the ground You enjoy working across teams, wearing multiple hats, and being the connective tissue across product, ops, and compliance You’re comfortable driving alignment in ambiguous, fast-paced environments You think commercially, act like an owner, and push to ship Why Join Aspora? Work on the most critical layer of our business—our financial infrastructure Collaborate directly with the Founder to define our banking strategy Shape how we scale our product into new geographies and categories Join a fast-growing Series A startup backed by Sequoia and Y Combinator Build fintech for the diaspora—starting with the $125B+ NRI remittance market Show more Show less
Posted 3 days ago
6.0 - 9.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Company Description About CyberArk : CyberArk (NASDAQ: CYBR), is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world’s leading organizations trust CyberArk to help secure their most critical assets. To learn more about CyberArk, visit our CyberArk blogs or follow us on X, LinkedIn or Facebook. Job Description You must be an energetic self-starter with a desire to learn new things quickly. In this position, you will work in a team of talented engineers to innovate, implement, and support IDaptive Application Services. Duties will primarily revolve around building software by writing code, as well as modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Responsibilities: Help guide and contribute to feature design and implementation to bring the product to the next level. Participate in continuous and iterative engineering cycles with emphasis on code quality, supportability, scalability and performance. Develop and review unit test cases to ensure comprehensive unit testing. Diagnose and fix product issues found internally or in the field. Interface with Support to handle customer escalation issues. Mentor junior members of the team in their assigned tasks and their technical skills development. Qualifications Requirements: 6-9 years in enterprise scale application development and hands-on software development experience, with the most recent experience preferably in cloud/SaaS environment. BS in Computer Science or equivalent combination of technical education and work experience. Expertise with C#, ASP.NET MVC, Micro-services. Hands-on experience with SAML, OIDC, OAuth concepts. Experience with JavaScript, CSS, HTML. Familiarity with general software development release lifecycle, source code management and defect management methodologies. Proficient understanding of SQL and relationship databases. Working experience with Azure and/or AWS a plus. Working experience with Active Directory and/or LDAP a plus. Knowledge and experience with authentication standards such as SAML, WS-Fed, OpenId or OAuth a plus. Solid understanding of security and networking implementation and best practices. Demonstrate ability to complete highly detailed tasks with strict attention to detail, quality and timeliness. Strong organizational and self-management skills. Excellent analytical and troubleshooting skills. Excellent oral and written communication skills Show more Show less
Posted 3 days ago
5.0 - 8.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Job description: Job Description Role Purpose The purpose of this role is to work with Application teams and developers to facilitate better coordination amongst operations, development and testing functions by automating and streamlining the integration and deployment processes ͏ Do Align and focus on continuous integration (CI) and continuous deployment (CD) of technology in applications Plan and Execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain — from planning, coding and building, testing, staging, release, configuration and monitoring Manage the IT infrastructure as per the requirement of the supported software code On-board an application on the DevOps tool and configure it as per the clients need Create user access workflows and provide user access as per the defined process Build and engineer the DevOps tool as per the customization suggested by the client Collaborate with development staff to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure Leverage and use tools to automate testing & deployment in a Dev-Ops environment Provide customer support/ service on the DevOps tools Timely support internal & external customers on multiple platforms Resolution of the tickets raised on these tools to be addressed & resolved within a specified TAT Ensure adequate resolution with customer satisfaction Follow escalation matrix/ process as soon as a resolution gets complicated or isn’t resolved Troubleshoot and perform root cause analysis of critical/ repeatable issues ͏ Deliver No Performance Parameter Measure 1.Continuous Integration,Deployment & Monitoring100% error free on boarding & implementation2.CSATTimely customer resolution as per TAT Zero escalation ͏ ͏ Mandatory Skills: DevOps . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less
Posted 3 days ago
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The escalation job market in India is a thriving sector with numerous opportunities for job seekers looking to advance their careers. Escalation roles are in high demand across various industries, including customer service, IT support, and project management. In these roles, professionals are responsible for resolving complex issues, handling escalated cases, and ensuring customer satisfaction.
If you are looking to pursue a career in escalation, here are five major cities in India actively hiring for such roles:
The average salary range for escalation professionals in India varies based on experience and expertise. Entry-level roles typically start at ₹3-4 lakhs per annum, while experienced professionals can earn upwards of ₹10-15 lakhs per annum.
In the field of escalation, career progression often follows a path similar to the following:
In addition to expertise in handling escalated cases, professionals in escalation roles are often expected to possess the following skills:
Here are 25 interview questions you may encounter when applying for escalation roles in India:
As you prepare for your career in escalation roles in India, remember to showcase your problem-solving skills, communication abilities, and customer-centric approach during interviews. With dedication and a proactive mindset, you can excel in this dynamic field and make a meaningful impact on resolving escalated issues effectively. Good luck with your job search and future endeavors!
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
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