35932 Escalation Jobs - Page 33

Technical Support Engineering M4 Bangalore, Karnataka, India Date posted Oct 09, 2025 Job number 1892417 Work site 3 days / week in-office Travel 0-25 % Role type People Manager Profession Technical Support Discipline Technical Support Engineering Employment type Full-Time Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in...

Job ID 480543 Posted since 09-Oct-2025 Organization Smart Infrastructure Field of work Customer Services Company Siemens Limited Experience level Mid-level Professional Job type Full-time Work mode Office/Site only Employment type Permanent Location(s) Thane - Maharashtra - India We're enhancing the way we live and work by intelligently connecting energy systems, buildings and industries!! Smart infrastructure from Siemens makes the world a more connected and caring place – where resources are valued, where impact on the world is considered, where sustainable energy is delivered reliably and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changi...

Job ID 480545 Posted since 09-Oct-2025 Organization Smart Infrastructure Field of work Customer Services Company Siemens Limited Experience level Mid-level Professional Job type Full-time Work mode Office/Site only Employment type Permanent Location(s) Thane - Maharashtra - India We're enhancing the way we live and work by intelligently connecting energy systems, buildings and industries!! Smart infrastructure from Siemens makes the world a more connected and caring place – where resources are valued, where impact on the world is considered, where sustainable energy is delivered reliably and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changi...

DEMNavi Mumbai Posted On 09 Oct 2025 End Date 08 Dec 2025 Required Experience 0 - 1 Years Basic Section No. Of Openings 1 Designation Trainee Test Engineer Closing Date 08 Dec 2025 Organisational MainBU Cloud Sub BU DEM ParentCC COGS CostCenter COGS Legal Entity QualityKiosk Technologies Private Limited Legal Entity Location Navi Mumbai Country India Region India State Maharashtra City Navi Mumbai Working Location Mahape Client Location NA Skills Skill Highest Education No data available CERTIFICATION No data available Working Language No data available JOB DESCRIPTION Position Statement / Purpose: Operations Monitor Engineer will monitor the performance and availability of the Web and Mobil...

Location Bangalore, Karnataka, 560100 Category Engineering / Information Technology Job Type Full time Job Id 1192236 No Hyperconverged Infrastructure (HCI) Expert This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s n...

Location Bangalore, Karnataka, 560100 Category Engineering / Information Technology Job Type Full time Job Id 1192229 No Azure Stack HCI L3 This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied back...

Kenvue is currently recruiting for a: Intelligent Automation Manager What we do At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent. Who We Are Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means h...

Step into a role of Fraud Analyst, where you’ll take responsibility for client service and operational execution task. You must take responsibility for controlling risk and enhancing controls in connection to your job and areas of responsibility in accordance with rules and regulations. You must follow well defined procedures that may require a range of job routines and make judgement based on practice and previous experience. To thrive in this role, you’ll need previous experience in: Deal with customer queries and ensure appropriate resolution is offered to be able to manage customer experience and NPS (Net Promoter Score) Process transactions in accordance to approved process and procedur...

The Senior Product Owner works to fulfill the strategic product roadmap established by the Product Management leadership team and meet business objectives. The person in this position manages multiple teams and backlogs for more than one product and/or for more complex products. This role is responsible for defining the detailed product deliverables. The Senior Product Owner must have a firm understanding of the business domain and product needs taking into account multiple types of users utilizing each solution. This position works closely with engineering on the specifications to ensure their Agile teams have all of the information needed to deliver a product that provides maximum value to...

As a member of the Clearing Operations Trade Support Group (TSG) in Bangalore, your role will involve supporting listed derivatives trading by handling trade reconciliation, allocation, and resolution of trade discrepancies. Your proactive and detail-oriented approach will be key to success in this position. Key Responsibilities: - Trade Capture and Allocation: - Allocate and book trades executed by external brokers. - Book trades executed by Morgan Stanley and give-up to external brokers (Execution-only business). - Trade Matching and Monitoring: - Monitor trade matching systems to ensure all trades clear and match internally. - Escalate unmatched trades to Trading Desks/Trader Assistants v...

Job Description: About the Role We’re looking for a Technical Product Analyst to support the planning, documentation, and execution of technical initiatives that span across analytics, data infrastructure, and internal tooling. This role is ideal for someone who is comfortable operating at the intersection of engineering, analytics, and product—translating high-level goals into structured documentation, detailed tasks, and measurable outcomes. You’ll help scope and shape initiatives by writing PRDs, drafting design doc outlines, defining epics and tasks, and identifying dependencies. You'll also leverage your analytical skills to ensure initiatives are backed by data and measured effectively...

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Description Job Description for L2 associates Overview The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Summary Of Responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery pa...

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Description Key Responsibilities include: Act as a project manager to ensure the right product are produced within the team and ensure appropriate project communication to all project members Support the design, development, and maintenance of ongoing performance metrics, investigations, reports, analyses, dashboards, etc. to drive key business decisions Participate in the build of scalable solutions / self-serve platforms that will provide data / KPIs to inform business decision making and support the Security &...

Company Description NoBrokerHood is part of India’s first Proptech unicorn, NoBroker.com, a disruptive brokerage-free property search portal. NoBrokerHood was created to fill a gap in securing homes and communities with a tech-enabled visitor and community management system. It streamlines life for residents and admins of gated communities by offering services ranging from visitor monitoring to domestic help finding and financial management. Additionally, NoBrokerHood integrates with Mollak to manage PDCs, purchase orders/requests, providing a comprehensive safety and security solution for gated societies. Job Description- - A Business Account Manager (BAM) will be responsible for maintainin...

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. Responsibilities: Configures, maintains, and operates routers, switches, firewalls, wireless access points, load balancers, VOIP equipment, and monitoring tools Installs...

Position: Client Service/Operations - Executive Job location: Ahmedabad- Prahladnagar Job purpose: To interact with the client on a regular basis and to ensure that delivery standards are met as per requirements Key Responsibilities First point of contact (SPOCs ) for clients and the focus of the role is to provide excellence in customer service and to maximize the client experience. Interaction with customers over the phone, in person or via email. Documentation and securing records from current customers. Maintain and develop existing and new customers through planned individual account support and liaison with internal processing staff. Conduct employment verification either through calls...

About the Role! We are seeking a Senior Community Operations Manager to lead the Escalation Program for the APAC region. In this role, you will represent the APAC escalation function, collaborating closely with global counterparts to shape strategy for advanced support channels. You will oversee the regional operations of these teams while partnering with local stakeholders to manage high-impact and sensitive escalations effectively. The Advanced Support teams include SORT (Social Media Response Team) and ECR (Executive Community Relations). SORT manages escalations originating from major social media platforms, ensuring timely and effective responses to public-facing issues. ECR handles cri...

JOB DESCRIPTION About KPMG in India KPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversant with local laws, regulations, markets and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Jaipur, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada. KPMG entities in India offer services to national and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focused and technology-e...

Skill required: Customer Relationship Management (CRM) - Business Insights Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Language - Ability: French - Advanced About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity eve...

* Check prescriptions to ensure that there are no errors and that they are appropriate and safe for the individual patient. * Dispense the medicines as per the prescription. * Bill the medicines dispensed and collect cash. * Check the expiry date and batch number of the medicine and compare it with the bill entry. * Contacting referring physicians’ offices with questions over prescription. * Maintaining inventory of the medicines dispensed. * Keep records of patient history and of all activities regarding heavy medication. * Handle customer queries and resolve their issues or initiate appropriate steps such as complaint escalation to relevant departments for resolution. * Record all pharmacy...

* Check prescriptions to ensure that there are no errors and that they are appropriate and safe for the individual patient. * Dispense the medicines as per the prescription. * Bill the medicines dispensed and collect cash. * Check the expiry date and batch number of the medicine and compare it with the bill entry. * Contacting referring physicians’ offices with questions over prescription. * Maintaining inventory of the medicines dispensed. * Keep records of patient history and of all activities regarding heavy medication. * Handle customer queries and resolve their issues or initiate appropriate steps such as complaint escalation to relevant departments for resolution. * Record all pharmacy...

JOB TITLE : Tele Resolution Agent ROLE & RESPONSIBILITIES: Reporting to the Call Centre Manager / TL, Collection agents act as liaisons between businesses and customers to collect debts and resolve outstanding balances. Responsibilities : ▪ Daily productivity against allocation and minimum level of calls defined in CRM. ▪ Conversion of Callback, Broken PTP, PTP & OTS into payment. ▪ Contacting debtors to enact and negotiate debt recovery. ▪ Maintaining/ updating database/MIS/Status of customer interactions on company system ▪ Responsible for monthly recovery targets. ▪ Negotiating settlements to receive payment on a certain percentage of the debt. ▪ Dispute resolution and escalation to team ...

J K EXIM PRIVATE LIMITED J K Exim Pvt Ltd has grown up as a matured business organization primarily into technology products for rolling stock in the area of fire protection, electropneumatic systems and condition monitoring. With international collaborations and in house R&D we are able to offer products and solutions meeting customer needs. We are looking Telecaller Cum Coordinator at Okhla based company. Looking who have good experience of handing field technician / Site technician. JD :- - Timely and accurate entry of installation records across all regions- Zero data mismatch/errors. - Drafting all technical letters/documents within deadlines- Quality and clarity of communication. - Reg...

Job Title: Phone Banking Officer Location: Airoli Shift: General Shift (2nd & 4th Saturday Off) Sunday fixed off Key Responsibilities: Handle inbound and outbound customer calls. Resolve customer queries and service requests related to Yes Bank products. Manage escalation calls with patience and professionalism. Provide accurate information and effective solutions to customers. Maintain call quality, compliance, and service standards. Ensure timely follow-up and closure of escalated cases. Requirements: Graduate / Undergraduate (any stream). Good communication skills (English & Hindi). Prior experience in voice process / customer support / escalation handling preferred. Basic knowledge of ba...

The Credit Portfolio Senior Analyst is an intermediate-level position responsible for conducting credit reviews, credit approval and monitoring the portfolio to identify credit migration in coordination with the Risk Management team. The overall objective of this role is to manage Citi's portfolio exposure to clients and counterparties globally. Responsibilities: Contribute to the development of new techniques and improvement of processes and work-flows by applying in-depth disciplinary knowledge and integrating subject matter and industry expertise within Risk Management Develop recommendations to adjust credit policies by analyzing credit and financial performance and utilizing statistical...