Job description TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. We are delighted to invite you for a discussion to get to know more about you and your professional experience. The interview will be in person. Venue details Date: 21st JUNE 2025 Timing : 10:00 Am-2:00 PM Location: TCS Sholinganallur, Kumaran Nagar, 415/21 -24, TNHB Main Rd, Sholinganallur ,Chennai Tamil Nadu 600119 Required Information Details Role-Citrix Administrator Required Technical Skill Set Citrix XenApp 7.6 migration; Netscaler; XenDesktop7.X; Desired Experience Range 6-10 Years Desired Competencies (Technical/Behavioral Competency) Must-Have Citrix XenApp 7.6 migration and administration, Citrix Netscaler configuration and administration Citrix XenApp (4.5, 5.0, 6.5) Citrix XenDesktop7.X VDI implementation & server support Good knowledge of enterprise level Citrix Administration Experience PVS and MCS Must have good technical knowledge in: Windows OS- 2003/2008/2012; Windows 7 candidate must have the Hands on experience in citrix Virtual apps and Desktops v.7.13 and above with Azure Cloud experience which is a mandatory. Good-to-Have Bachelor’s Degree or equivalent experience. Certifications preferred CCEA, CCA, MCSE, MCSA, MCTS, VCP Citrix Certification VMWare Virtualization technology Familiar with Enterprise Networking and Storage technologies Intermediate knowledge AD, Group Policy Objects. Knowledge on (power shell) scripting Understanding of datacenter and networking topologies Knowledge on Cloud technologies Responsibility of / Expectations from the Role 1 The Citrix Administrator is responsible to participate in advance administration of Citrix Xen Desktop and VDI, Citrix XenApp, Citrix Provisioning Server and App-V at Metso Environment. 2 Responsible for innovation roadmaps, maintenance scheduling, life cycle management, and capacity management for the Citrix environment and related dependent technologies. 3 Responsible for managing the day-to-day administration, planning, and problem-solving for the Citrix environment 4 Responsible for performance tuning and providing a high availability of Ctrix environment to eliminate single points of failure. 5 Provide escalation support to other team as well as coordinate, evaluates and testing the impact of changes across Metso Global sites. 6 Maintain data center environmental and monitoring equipment. Work with different teams to support and resolve technical problems. 7 Work with project managers for implementing project requirements and achieve project goals. Show more Show less

Overview Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do. Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. Responsibilities Responsibilities Order Management and Task related to Keysight Care MSD oredrs along with Flagship parts Management. Meeting stipulated parts on time guidelines Interaction with necessary functions within and outside of the organization in order to ensure fulfillment of orders Parts expedition and Issues management Works collaboratively with business partners to develop, and execute, communications with Americas Field Service Organization. Claim/Escalation Handling Receive customer escalations, process them internally and work on resolution. Supports development of operational improvements to achieve zero defects in the processes Qualifications Graduate with min 2 year of experience preferably in operations, supply chain/logistics or customer service function etc. Strong verbal & written communication skills Problem-solving skills is desirable and have ability to communicate effectively with people across the globe. Good Exposure on Microsoft Office, Presentation, Excel etc. Open to work in flexible shifts, this role is in Night Shift (9:00 PM to 5:30 PM IST & 10:00 PM to 6:30 AM IST as per day light saving calendar) Careers Privacy Statement***Keysight is an Equal Opportunity Employer.*** Show more Show less

Position Title: Senior Vice President – Delivery (Transaction Banking) Grade: SVP Experience: 20+ years Location: Mumbai Role Overview As Senior Vice President – Delivery, you will lead the end-to-end delivery of large-scale, multi-stream banking transformation programs, with a focus on transaction banking and payments. You will be responsible for ensuring delivery excellence, robust governance, and successful program outcomes across global engagements. Key Responsibilities Program Leadership: Lead and oversee the delivery of complex, multi-entity banking transformation programs, ensuring alignment with strategic objectives. Drive program governance, milestone tracking, risk management, and stakeholder engagement at all levels. Team Management: Manage and mentor cross-functional teams spanning business analysis, technology, QA, infrastructure, and DevOps. Foster a high-performance culture and ensure effective resource allocation across projects. Delivery Excellence: Ensure adherence to contractual commitments, budgets, timelines, and compliance requirements. Drive cadence reviews, status reporting, escalation management, and change control processes. Stakeholder Engagement: Build and maintain strong relationships with internal and external stakeholders, including C-level executives. Act as the primary escalation point for program delivery issues and risk mitigation. Continuous Improvement: Champion best practices in delivery methodologies (Agile, SAFe, DevOps) and value-based services such as automation and system engineering. Core Areas of Expertise End-to-end delivery management with strong technical acumen Deep domain expertise in Transaction Banking, Payments, Cash & Channel Banking Cross-geo delivery experience (MEA, APAC) Risk, compliance, and regulatory management Stakeholder management up to CTO/CXO level Enterprise automation, system engineering, and bid support Key Requirements B.Tech/M.Tech with 18+ years of experience in Tier 1 IT Services, FinTech, or Product organizations 20+ years of progressive experience in IT product or banking technology delivery Proven track record in managing large-scale, multi-country product deliveries in the banking or fintech domain Hands-on experience in transaction banking transformations and digital payments Strong knowledge of modern banking platforms and technologies (Java, Spring, Spring Boot, Microservices, cloud, APIs, AI/ML) Familiarity with Agile, SAFe, and DevOps methodologies Demonstrated success in leading high-performing, multi-disciplinary global teams Excellent written, verbal, and public speaking skills; strong analytical and critical thinking abilities Experience working in deadline-driven, high-pressure environments PMP/Prince2 certification preferred Willingness to travel globally as required Personal Attributes Strategic thinker with strong leadership and influencing skills Exceptional stakeholder management and interpersonal abilities Results-oriented, proactive, and adaptable to dynamic environments If you are a visionary leader with a passion for driving large-scale banking transformations and delivering value in a global, multi-entity environment, we invite you to apply. Show more Show less

Quality Assurance Intern Amura's Vision We believe that the most under-appreciated route to releasing untapped human potential is to build a healthier body, through which a better brain. This allows us to do more of everything that is important to each one of us. Billions of healthier brains, sitting in healthier bodies, can take up more complex problems that defy solutions today, including many existential threats, and solve them in just a few decades. Billions of healthier brains will make the world richer beyond what we can imagine today. The surplus wealth, combined with better human capabilities, will lead us to a new renaissance, giving us a richer and more beautiful culture. These healthier brains will be equipped with deeper intellect, be less acrimonious, more magnanimous, and have a kinder outlook on the world, resulting in a world that is better than any previous time. We find this vision of the future exhilarating. Our hopes and dreams are to create this future as quickly as possible and ensure that it is widely distributed and optimized to maximize all forms of human excellence. Role Description Amura Health is seeking a passionate and detail-oriented Quality Assurance intern to review conversations between healthcare professionals and patients. Your primary responsibility will be to assess chats for quality, adherence to service standards (SLAs), emotional sensitivity, and effective problems resolution. Your work will directly impact the patient experience and the quality of care we provide. Responsibilities Audit WhatsApp chat transcripts to evaluate communication against defined quality parameters. Check for compliance with SLA timelines and escalation protocols. Assess emotional intelligence demonstrated in conversations — empathy, reassurance, tone, and patient-centric communication. Identify gaps in problem-solving approaches and suggest improvements. Score chats based on predefined rubrics covering service delivery, emotional engagement, and technical accuracy. Provide actionable feedback and coaching points to healthcare staff through structured reports. Highlight exceptional conversations and recommend best practices for training. Work closely with the Quality, Training, and Operations teams to fine-tune quality standards. Flag critical issues immediately for management review. Suggest process improvements to continually raise the bar on communication quality. Requirements Bachelor’s degree (preferably in healthcare, psychology, communications, or related fields). Exceptional attention to detail and pattern recognition. Strong understanding of empathy, tone management, and conflict resolution. Ability to read between the lines and perform emotional analysis. Familiarity with healthcare communications is a plus. Proficiency in documenting findings clearly and concisely. Organized, self-motivated, and comfortable working independently. This role requires you to work on rotational shifts (8 AM to 8 PM / 8 PM to 8 AM) Stipend: 20K per month Here are answers to some questions you may have: Who is Amura? We are a health startup with presence in multiple countries How old are you? 7 years What is special about you? Our clients. The Amura protocol is an intensive health program to follow and execute and the clients who choose to go through the journey are the most special. Next comes our team. The Amura Team is one filled with brilliant minds, brimming with creativity be it at operations, medical or marketing. You can be one among them. Come and explore. What is special about working with you? You will grow crazy-fast. As a rule of thumb, you can expect 5X of growth for every year you are with us. But beware, growth like that cannot be achieved with life as usual. / But beware, growth like that cannot be achieved by any ordinary person What kind of people are you looking to add to your team? We are looking for people who, when given the opportunity to have a measurable impact on the world, will take it. Who values human life and is willing to work tirelessly on not only improving themselves for their own sake but for the benefit of everyone in the world. We work on the edge of our own best, striving to find what could come next in our growth. Is this a WFH role? We do not have a WFH option. The work done at Amura is very unique. In-person interactions will help you understand the brand better and get creative in ways you never imagined possible. Where is your office? Chennai (ECR) Do you have an online presence? https://amura.ai (we are @AmuraHealth on all social media) Perks I get when I join Amura? Health is the hardware of success. Amura has a one-of-its-kind performance health program. It has helped thousands of people to grow and flourish in dimensions that are important to them. Everyone in Team Amura, and their dependents, get all of our medical knowledge and services at no cost. This is very unique to Amura. Until you speak with one of us, you can never know what an unbelievable power-up it can be. Show more Show less

Designation Core Team Location: Bangalore, India Department Business Development / Strategic Growth Industry Fintech / Digital Payments / Banking Alliances Experience Required 10+ Years Reporting To Founder and Board Compensation: For the first 6 months up to 30% on the Net revenue generated. Post 6 months – 25 lakhs -30 Lakhs + PLI Equity – Up to 3% on a staggered basis post 1 year. Role Overview :- We are looking for an experienced and visionary payment professional with experience in Pre-Sales, Partnerships, and banking Alliances to lead and scale the company’s enterprise solutions, institutional partnerships, and strategic alliances in the payment space. This leadership role demands a strong grasp of payment technologies, regulatory frameworks, banking operations, and ecosystem relationships. The candidate will be responsible for driving solution design in large sales cycles, leading bank/NBFC partnerships, managing partner onboarding, and enabling end-to-end integration for clients across sectors like BFSI, Retail, Government, EdTech, and E-commerce. Key Responsibilities Pre Sales And Enterprise Solutioning - · Lead the pre-sales function for enterprise clients, focusing on customised payment solutions including UPI, PG, POS, NACH, BBPS, API Banking, Virtual Accounts, and Reconciliation Suites. · Build and mentor a solution consulting team that supports business development, technical scoping and client onboarding. · Own and deliver tailored solution blueprints, technical proposals, and compliance-aligned architectures. · Engage directly with client CXOs, product managers, and technology heads during pitches, RFIs, and PoCs. · Ensure accurate and timely response to RFPs, proposals, and integration advisory requests. · Collaborate with the Product and Technology teams for feasibility assessments, sandbox support, and go-live planning. Partnership- · Identify, evaluate, and onboard strategic partners including banks, NBFCs, cooperative banks, PSPs, and fintech aggregators. · Discuss co-branded solutions, white-label offerings, or embedded finance partnerships. · Drive end-to-end partner onboarding, including MoU/contract negotiation, legal & compliance coordination, product mapping, and operational setup. · Define the partner enablement framework—training, documentation, integrations, escalation matrix, and go-to-market support. · Monitor partner health and performance through periodic reviews, pipeline metrics, and optimisation strategies. Banking and Regulatory Alliances · Build and manage long-term strategic relationships with banking institutions and payment networks (RBI, NPCI, VISA, MasterCard, RuPay). · Ensure alliance compliance with regulatory norms (RBI guidelines, NPCI circulars, PCI-DSS (data security standards). · Participate in industry forums, sandbox programs, and regulatory consultations to stay ahead of the curve. · Drive banking relationships for embedded APIs (AEPS, IMPS, UPI, mandate-based NACH, PPI wallets, etc.). Cross-Functional Leadership · Align business, technology, legal, and compliance teams to streamline partnership execution. · Create feedback loops from partners and clients to inform product roadmap and innovation planning. · Represent the organisation in strategic negotiations, investor meetings, or client summits as a subject matter expert. Candidate Profile:- · Education: Bachelor’s degree in Engineering/Finance/Business; MBA or PGDM preferred. · Experience: 10+ years in pre-sales, partnerships, and banking alliances within the payments, fintech, or BFSI sectors. · Proven experience in launching or managing enterprise payment products and bank APIs. · Deep knowledge of the Indian digital payments ecosystem – UPI, PG, POS, BBPS, NACH, Virtual Accounts, Reconciliation, PCI-DSS, ISO 8583 protocols. · Established relationships with major banks, fintechs, or payment networks is a strong plus. · Exceptional communication, analytical, and leadership skills; ability to manage C-level stakeholders. Preferred Knowledge and Tools · API testing (Postman, Swagger), CRM tools (Salesforce, Zoho), Jira/Confluence for project tracking. · Familiarity with API architecture, payment switching systems, and digital onboarding frameworks. · Strong understanding of data privacy, KYC/AML norms, and transaction security. Why Join us? · Lead innovation at the forefront of India’s fintech revolution. · Shape scalable payment infrastructure and bank-led partnerships from our Bangalore headquarters. · Drive exponential growth through embedded finance and digital transformation. · Work closely with leadership, investors, and regulatory bodies to define market direction. · Be part of the multi-layer group’s core team operating in the Debt/ M&A/ Procurement / Tech/ Real estate/ Funds verticals. · Exponential growth, both monetary and authority-wise. Show more Show less

Job description: Job Description Role: The purpose of the role is to provide assurance on the quality of deployment for the assigned accounts and support in establishing mechanisms that enhance and sustain customer satisfaction levels. The role is expected to support in enhancing customer advocacy by predicting and preventing customer escalations & dissatisfactions and drive a culture of continuous improvement in the assigned accounts. ͏ Do: Implement deployment quality strategy for the assigned Accounts Provide inputs in the development of strategy for the assigned accounts while considering the quality standards, client expectations, quality, and monitoring mechanisms Review and reallocate the priorities to align with the overall strategy of the line of business / business unit Quality control and Customer satisfaction Support the completion of Annual Customer Satisfaction survey by ensuring completion of survey by the account customers, representatives for various projects within the account. Ensure completion of survey and address any queries in a timely manner. Support in conceptualizing the action planning by communicating with clients and interacting with Delivery Managers, vertical delivery heads and service delivery heads Drive the account wise tracking of action planning identified for sustained CSAT in various projects. Drive the Quarterly pulse survey for selected accounts or projects for periodic check-ins. Support the Account Leadership teams for tracking and managing client escalation for closure. Early Warnings and Business partnership Drive the implementation of mechanisms for preventing client escalations / dis-satisfactions by creating an early warning system in DigiQ covering aspects like delivery quality, delivery schedule, resources constraints, financial issues (overloading of effort / over-run potential), productivity, and slippages on milestones. Participate in Monthly and Quarterly Business review along with Business and Account leadership to ensure adherence of defined quality processes, define new life cycle models and ensure gating processes are followed the projects within the accounts. Drive the upskilling of delivery teams on quality management tools, knowledge management and create mechanisms for sharing of best practices. Support the collection of metrics on the performance / health of process and regular publishing of compliance and metrics dashboards. Continuous Improvement Drive a culture of continuous improvement in the assigned accounts to ensure enhance efficiency and productivity of resources Create mechanisms between the projects in the account for sharing knowledge, quality issues, risk mitigation methods within the accounts to drive the continuous improvement Plan and drive year on year improvement goals in various projects by way of process streamlining & improvements and automation, leading to cost savings and / or efficiency Support the collection of metrics to show the improvements- efficiency / productivity improvement. ͏ Team Management Team Management Clearly define the expectations for the team Assign goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Guide the team members in acquiring relevant knowledge and develop their professional competence Drive geography specific trainings for the quality team, designed basis the statutory norms that apply in different countries Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the tea Track team satisfaction scores and identify initiatives to build engagement within the team ͏ Deliver No. Performance Parameter Measure 1. Quality Control and Customer satisfaction CSAT Score-BU/Account/Portfolio level Process Compliance/Exceptions Scores Audit Coverage percentage Schedule performance Scores Planned vs actual project effort Resource productivity scores 2. Capability Building New Employee Onboarding New Employee Certifications 3. Continuous Improvement Lean projects implemented per year Productivity improvement of resources Continuous Improvement Processes implemented per year 4. Team Management Team attrition % Employee satisfaction scores 5. Capability Building % trained on domain and location specific skills, % of team trained in necessary leadership skills ͏ Mandatory Skills: Analytics Consulting . Experience: 8-10 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

You’ll be our- Escalations Specialist You’ll be based at- IBC Knowledge Park, Bengaluru/Ather Hosur Factory/Other city name You’ll be aligned with- Customer Success Manager You’ll be joining our- Escalations Team Roles and Responsibilities De-escalation & Rapport Building – Effectively manage customer concerns, use appropriate retention strategies, and foster positive relationships during the resolution process. Cross-Functional Collaboration – Work closely with internal teams to ensure quick and effective issue resolution. Resolution Ownership – Take full ownership of customer concerns, track their progress, and follow up until a satisfactory resolution is achieved. Here’s what we’re looking for Excellent Communication Skills( Mandatory ) – Ability to communicate clearly and effectively with customers, internal teams, and stakeholders. Strong written and verbal communication is essential. Past Experience – Prior experience in handling customer escalations is mandatory. Good Product Knowledge – Strong understanding of our products and services to provide accurate and effective solutions to customers. A good knowledge about Salesforce ( optional) What you bring to Ather Experience: Minimum 2 years in Customer Support & Escalations Handling Education : A graduate in any field with strong acumen for customer service Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Customer Service(Product&Service) . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Position Title: Operations and Compliance Designation: AVP / DVP Objective: The job holder will be responsible for ensuring regulatory compliance and enhancing operational efficiency to support the company's strategic goals. Act as a key point of contact for directors and stakeholders on governance matters. This position will align daily business practices with strategic goals, manage regulatory requirements effectively and maintain a robust operational framework that supports the company's growth. Key Responsibilities: 1) Develop, implement, and maintain robust compliance frameworks in line with applicable laws and regulations (e.g., SEBI, RBI, Companies Act, etc.). 2) To setup processes for customer on-boarding (KYC), depository, clearing and settlement of trades and implement policies and procedures for risk management (market and operational), surveillance, trade settlements and reconciliations 3) Monitor regulatory changes and advise management on the implications and necessary adjustments 4) To ensure process controls and adherence to the guidelines of regulatory bodies governing the business segment. 5) Monitor performance metrics and prepare reports to ensure operational goals are met. 6) Lead initiatives to adopt technology and automation for operational improvements 7) Conduct periodic compliance audits and risk assessments to ensure adherence to legal requirements. Ensure timely and accurate filings with regulatory authorities. 8) Oversee internal audits, prepare for regulatory audits and maintain clear documentation and reporting processes. 9) Organize and manage board and committee meetings, including scheduling, preparation of agendas, notices, and minutes. Maintain statutory registers and records as required under the Companies Act. 10) Collaborating with leadership to build an environment of collective responsibility and accountability. To manage multiple relationships with banks, financial institutions, etc. 11) Ensure timely filing of annual returns, resolutions, and other statutory documents with the Ministry of Corporate Affairs (MCA). 12) Provide legal support on corporate and compliance matters, including drafting and reviewing policies, contracts, and agreements. Offer strategic advice to the management on legal risks and implications. 13) Establish internal controls to mitigate compliance and regulatory risks. Investigate and address compliance breaches, recommending corrective actions. 14) Work closely with internal teams such as Finance, HR, and Operations to ensure regulatory alignment. Liaise with auditors, consultants, and regulators on behalf of the organization. 15) Provide regular financial and operational updates to the executive team and stakeholders, demonstrating alignment with the organization’s financial goals 16) Develop and manage budgets for operations, ensuring cost efficiency without compromising quality. Qualification: Graduate in Law (LLB) or equivalent. Qualified Company Secretary (CS) from the Institute of Company Secretaries of India (ICSI). Experience: 8–12 years of experience in compliance and corporate governance, preferably in the financial services/fintech/banking sector. Proven track record in managing operational processes and secretarial compliance. a. Previous experience working in fintech, banking, or financial services sectors. b. Familiarity with RBI and SEBI compliance frameworks. c. Strong understanding of corporate laws, secretarial practices and governance frameworks Competencies: Ethical judgment and integrity. Strategic thinking and a proactive mindset. Ability to work independently and as part of a team. Adaptability to fast-paced and dynamic environments. Ability to multitask and manage priorities in a dynamic environment. High attention to detail and ability to work under tight deadlines. Job Interactions 1) Cross-Functional Collaboration - Align operations with organizational goals and support other departments, such as Product, Technology, Compliance, and Customer Support, to meet business targets. 2) Support and Enablement - Facilitate efficient workflows and remove operational barriers for other teams. 3) Risk Management and Compliance Oversight - Ensure that operational processes align with regulatory requirements and risk management standards. 4) Data-Driven Decision Making - Support internal teams by providing insights and analytics that can improve decision-making. 5) Continuous Improvement and Training - Promote a culture of continuous improvement within operations to boost productivity and efficiency across the organization 6) Escalation and Conflict Resolution - Address operational issues and conflicts promptly to maintain smooth interdepartmental interactions Nature of Interaction Service Delivery and Client Satisfaction - Operational processes align with client expectations and regulatory standards. This might involve gathering customer feedback to assess service quality and identify areas for improvement. Customer Success and Retention - Build and maintain relationships with high-value or long-term clients. This helps foster trust and loyalty, contributing to client retention and overall customer satisfaction. Onboarding and Compliance - Onboarding process to ensure that clients meet regulatory requirements (like KYC and AML) and that the process is efficient. Partnerships and Vendor Management - Work with third-party vendors or partners to ensure external collaborations align with company standards and serve customer needs effectively. Strategic Development and Advocacy - Act as client advocates in internal discussions, representing customer perspectives when refining products, developing new features, or improving service models Show more Show less

Job Description Position Overview: The Service Desk Technician is responsible for resolving IT tickets that have been submitted by users across the global organization. Additionally, they take phone calls from users across all shifts from all sites globally as well as from users who may be outside of the sites. The Service Desk Technician is responsible for providing all Tier 1 support to users and escalating as appropriate, any tickets that require Tier 3 level support. This support includes systems, networks and various IT processes. Primary Responsibilities: Monitors and processes user requests submitted to the IT ticketing system by following the IT Procedure Manual. Completion and closure of all tickets processed and full documentation of the change in the IT ticketing system. Answers inbound phone calls from global users at the IT Service Desk across all shifts to include, opening a ticket on behalf of the user if one hasn't been opened, processing the request according to the IT Procedure Manual, ensuring the user is satisfied with the change and documenting the change in the IT ticketing system and closing the ticket. Provides 1st level technical support by gathering and documenting requests using IT support procedures. Must maintain accurate documentation of requests and follow escalation procedures Troubleshoot workstations, peripherals and software in accordance with IT work instructions, standards, best practices and security requirements. Maintains/develops work instructions for support, maintenance, and installation of workstations Ensures all software license tracking is accurate including keeping track of inventory of company system assets. Ensures all DATAMARK systems have valid software licensing Is actively involved in opportunities to learn new technologies and processes. Is actively involved in improving processes and procedures in order to improve IT efficiency within the organization Provides end user training for applications, policies, and procedures that the IT department is responsible for Reacts to change productively and handles other essential tasks as assigned by the IT Manager Minimum Qualifications: Education Requirements: Minimum 3-year Degree / Diploma, Professional Degree Preferred Field Experience: At least 2 years of experience in the IT field Requirements Must be able to document and communicate work instructions clearly Must demonstrate excellent English communication skills with minimal accent Ability to multitask with various high priority requests Good Working knowledge of: Windows 7 and 10, Centralized antivirus systems, Microsoft Windows Systems Update Services, PC Hardware, Imaging Software, MS Office Knowledge of smart phones configuration and support preferred Capable of lifting 40 lbs. to help rack servers and move PCs Candidate must be comfortable with rotational shifts incl. night and work from office (Thane) Show more Show less

Company: Manish Jewellers Pvt. Ltd. Location: Mumbai Industry: Gold Jewellery Manufacturing & Wholesale Employment Type: Full-Time Experience Required: Fresher to 1 year (Jewellery industry experience preferred but not mandatory) Role Overview We are seeking a smart, dependable, and detail-oriented Inventory Assistant to support our daily inventory operations. This role involves maintaining accurate product data, managing jewellery tags, assisting with packaging and storage, and contributing to creative content generation using AI tools. The ideal candidate is tech-friendly, organized, and eager to learn. Accuracy, discipline, and adaptability are crucial in this high-value industry. Key Responsibilities Product Data & Inventory Management: Enter product details (weight, karat, type) into IMS (Inventory Management System) Generate barcode tags and attach them accurately to products Upload and manage product images and preview links Support stock audits and physical verification Ensure proper bin placement and systematic storage of jewellery Track product movement between departments with proper logging Packaging & Dispatch Support: Assist in safe, clean, and organized packaging for clients or exhibitions Cross-check tagging and quantity before sealing parcels Maintain accurate records of packed and dispatched items Workflow & Communication: Update Trello or internal dashboards with inventory status Immediately flag discrepancies to QC or Production Coordinator Organize jewellery trays and maintain a neat, disciplined stockroom layout Coordinate with team via Slack, WhatsApp, or Email as per task requirement AI-Powered Creative Support: During non-peak hours, use AI tools such as Gemini, ChatGPT, Midjourney , or similar platforms to generate product creatives, visual mockups, and written content Experiment with tools like Sora or Veo 3 to help create product videos, short reels, or jewellery showcase clips Assist in organizing product imagery into moodboards or promotional assets for internal and marketing use Maintain a clean archive of all AI-generated outputs for team reference and feedback First 3 Months Expectations Learn internal IMS and tagging system thoroughly Issue 100% error-free tags and entries Keep trays and bins organized with up-to-date labels Demonstrate punctuality and careful handling of all jewellery items Begin contributing to basic creative tasks using AI tools under guidance Assist seamlessly in daily stockroom and dispatch operations Tools You’ll Use IMS (Internal Inventory Software) — training provided Excel / Google Sheets Barcode printer and tag machine Slack / WhatsApp / Email for internal coordination AI platforms: Gemini, ChatGPT, Midjourney, Sora, Veo 3 (training/guidance provided as needed) Required Skills & Qualifications Minimum 12th pass or graduate in any stream Fresher to 1 year of work experience (jewellery or warehouse experience is a bonus) Basic computer literacy — typing, Excel, printing, internet usage Strong attention to detail and accuracy in repetitive tasks Ability to handle physical inventory with care and discipline Curiosity and willingness to experiment with new tools and technologies Work Environment & Expectations Formal dress code — you’ll work around high-value products Personal phones not allowed during work hours Daily update of stock movement logs required Expected to assist other departments (Dispatch/QC) when needed Cleanliness, organization, and discipline are strictly maintained Creative tasks using AI are expected during downtime Ideal Candidate Traits Eager to learn and grow in a structured, tech-integrated role Disciplined and consistent in repetitive yet sensitive tasks Trustworthy with high-value items and confidential information Comfortable using digital tools for both operational and creative work Respectful of internal structure and escalation protocols What We Offer Structured hands-on experience in inventory and product management Exposure to emerging AI tools in a real business context Training in jewellery-specific product handling, tagging, and creative tools Supportive work culture with potential for role expansion Competitive salary with performance-based appraisals Show more Show less

Please note: This is an on site position in Kharadi, Pune. Timings - 6:30 PM - 3:30 AM Remote/Hybrid options are not available Experience - 5+ years Experience in the US market and SaaS is mandatory. Team management experience is a plus. About Jeeva.ai Jeeva.ai is at the forefront of transforming the future of work by building AI employees that automate manual tasks, starting with AI Sales Reps. Our vision is simple: "Anything that doesn’t require deep human connection can be automated & done better, faster & cheaper with AI." With the backing of prominent investors and $1M ARR within just three months of launch, we're not just growing—we're thriving and making a significant impact in the world of artificial intelligence. As a dynamic startup we are backed by Alt Capital (founded by Jack Altman & Sam Altman), Marc Benioff (CEO Salesforce), Gokul (Board Coinbase), Bonfire (investors in ChowNow), Techtsars (investors in Uber), Sapphire (investors in LinkedIn), Microsoft with $3.2M ARR in just 6 months after launch, we’re not just growing - we’re thriving and making a significant impact in the world of artificial intelligence. About You Experience: 5+ years in Customer Success, Account Management, or a related role with a proven track record of meeting or exceeding sales targets. Consultative Approach: You take a solutions-oriented approach to business development and client success efforts. Communication Skills: Strong written and verbal communication skills, with the ability to pitch value offerings effectively. Proactive & Driven: A self-starter with a go-getter attitude, quick learner, and target-oriented. Tech-Savvy: Comfortable using CRM software and keeping it consistently updated. Geographical Knowledge: Familiarity with US geography and experience in lead generation for software product and service sales. Relationship Builder: Adept at communicating with customers, understanding their needs, and identifying sales opportunities. What You’ll Be Doing Client Presentations & Demos: Conduct presentations and demos that clearly communicate the value proposition of Jeeva.ai to clients. Client Relationship Management: Maintain strong, ongoing relationships with existing clients, identifying opportunities for upselling, cross-selling, and ensuring repeat business. Onboarding New Clients: Lead the onboarding process, ensuring a smooth transition and a thorough understanding of our products and services. Account Performance Review: Regularly review client account performance, identify areas for improvement, and implement strategies to drive better results and client satisfaction. Issue Resolution: Act as the point of escalation for client issues, collaborating with internal teams to resolve problems promptly and effectively. Product Expertise: Develop a deep understanding of our products and services to provide expert guidance and support to clients. Feedback & Improvement: Gather and analyze client feedback to inform product development and service improvements. Show more Show less

This is for Data Center role On role of JCI (Company Payroll) As a Project Manager, your responsibilities and expectations will include the following: HOTO Review & Approval: You will review the project scope and tender in collaboration with the Manager, highlighting risks and challenges. You are expected to review cost estimates in line with the project scope and technical specifications, ensuring a complete understanding of the solution offered. Preparation of Project Schedule: You will prepare the project schedule in Microsoft Project (MSP), clearly defining the critical path and milestones, and highlighting any clearances required from the customer. System Knowledge: You must have 10-12 years of hands-on experience in Data Center projects, specifically in the installation, testing, and commissioning of CCTV, access control, BMS, and fire alarm systems. Certifications for commissioning security and fire detection systems are required. Project Management: You will bring hands-on experience in Data Center project management, including vendor management, testing, and commissioning processes. Resource and Subcontractor Deployment: It is essential to ensure that competent resources are deployed on-site to handle the project effectively. Deploy efficient and skilled subcontractors with adequate manpower to meet the project timeline. Monitoring Site Progress - Planned Vs Actual: You will review the design and construction progress with the design and project team on a weekly basis, or daily depending on the volume and complexity of the project. Conduct site walks with the project engineer to monitor site progress in line with the schedule. Quality Check and Audits: During site walks, you will check the quality of installations and ensure that audits are conducted periodically. Address any findings immediately and ensure that the project engineer does not repeat audit findings. VO Management: Create VO opportunities, including tender, non-tender, and time extension cost escalation, targeting a VO of 10-15% of the project value. Site Meetings: Participate in site meetings to raise alerts for dependencies or clearances that may impact project deliveries. Escalate issues to the next level of PMC or customer if dependencies are not cleared. Coordination with Cross-Functional Teams: Coordinate with internal stakeholders, including design, supply chain management, learning and development, quality, and finance, to ensure project deliveries are met. You must highlight to the next level in the organization if any support is required to prevent delays in project timelines. Maintain Project Cash Flow - UBR/Collection/VO: Ensure timely invoicing, accounts receivable collection, and VO management. Push for VO with the site team and maintain an account statement for each project. Project Completion and Hand Over: Conduct pre-commissioning checks before testing and commissioning, and request any technical or resource support from the manager in advance. Begin preparing operation and maintenance manuals and as-built documentation during the pre-commissio Show more Show less

At Nouryon, our global team of Changemakers takes positive action every day, to reach higher goals collectively and individually. We create innovative and sustainable solutions for our customers to answer society’s needs – today and in the future. Purpose of the Job A challenging opportunity for an open minded and enthusiastic candidate with great Functional Application Management skills to support in the strategic change and further enhance and support core applications to the Nouryon (NR) Business! As a key member of the IM Services Functional Application support team, working together with the rest of the team on driving business continuity, IT professionalism and user / business satisfaction. About the job (Job Responsibilities) Application, change (and Project) and Support responsibilities. Incident Management: Keeping systems up and running, by applying a controlled process of registering, monitoring, and resolving of application related tickets. Monitoring overall performance of application, responsible for integrity of production environment. Maintaining the applications according to the SLA and in line with the regional business needs of involved Business Unit(s) and organization. Periodic standby for emergencies (24x7 availability schedule). Operationalize priority setting as agreed with the business. Functioning as a 1st escalation point for the 3rd party vendors and the user community on Application Maintenance related services. Signals deviations on policy, standard package matters & after approval, contributes to changes. Ensuring IM process compliance for area of responsibility. Takes care of proper and updated documentation of the application (technical - process – and end-user documentation). We believe you bring (Education & Experience) Master/bachelor's degree in computer science, computer engineering, or a related field of study. Professional with around 5-10 years of experience in the IT/OT sector including 3-5 years with OT near applications Execution implementation experience. Background: IT/OT and/or chemical/ manufacturing. Please apply via our online recruitment system. We will not accept applications via e-mail. Once it's with us we will review to see if we have a match between your skills and the role! For more information about our hiring process, visit: nouryon.com/careers/how-we-hire/ We look forward to receiving your application! We kindly ask our internal candidates to apply with your Nouryon email via Success Factors. We’re looking for tomorrow’s Changemakers, today. If you’re looking for your next career move, apply today and join Nouryon’s worldwide team of Changemakers in providing essential solutions that our customers use to manufacture everyday products such as personal care, cleaning, paints and coatings, agriculture and food, pharmaceuticals, and building products. Our employees are driven by the wish to make an impact and actively drive positive change. If that describes you, we will gladly make way for your ambitions. From day one we support you with your personal growth, through challenging positions and comprehensive learning and development opportunities, in a dynamic, international, diverse, and proactive working environment. Visit our website and follow us on LinkedIn. #WeAreNouryon #Changemakers Show more Show less

Position - L0 Monitoring Analyst Location - Navi Mumbai Qualification:- Exposure to ITIL processes (Incident, Event, Change Management) , Certification in basic IT/Networking (e.g: CompTIA A+, ITIL Foundation, CCNA) is a plus. Experience: 2-4 years of experience in IT monitoring or helpdesk roles with mandate skills monitoring tools, network operation center Mandate skill :- excellent communication and IT Skills Basic understanding of IT infrastructure (servers, OS, networks, applications) Hands-on experience in monitoring tools and network operation center ticketing systems must have. Good communication skills and ability to follow SOPs Ability to work 24x7 rotational shifts (including weekends and holidays) Strong attention to detail and sense of urgency Requires candidates to Work from Office. Meticulous and able to work independently and meet tight deadlines Key Responsibilities: 1. Perform real-time monitoring of servers, network devices, applications, jobs and services using monitoring tools (e.g. JP1, Solar winds, Nagios, Zabbix, SCOM, App dynamics, Dynatrace, Ops Ramp). 2. Identify, acknowledge and log alerts, events and anomalies 3. Escalate incidents to L1/L2 support teams based on defined SOPs and severity 4. Perform basic health checks and validations as per runbooks 5. Track and update incident tickets in ITSM tools 6. Perform initial triage of alerts (e.g. service restarts, disk clean-up commands if permitted). 7. Document incidents, actions taken, and resolution/escalation steps 8. Communicate with on-call engineers and shift leads for follow-up or escalations 9. Ensure monitoring dashboards and tools are operational and report any issues 10. Provide shift-wise handover updates and contribute to incident reviews Mandatory skills: - · Basic understanding of IT infrastructure (servers, OS, networks, applications) · Hands-on experience in monitoring tools and ticketing systems must have. · Good communication skills and ability to follow SOPs · Ability to work 24x7 rotational shifts (including weekends and holidays) · Strong attention to detail and sense of urgency · Requires candidates to Work from Office. · Meticulous and able to work independently and meet tight deadlines Show more Show less

ROLES AND RESPONSIBILITIES As the coverage in-charge for the allocated territory, onboard corporate clients (importers and exporters) who are issuing/receiving letter of credit (LC) to the 360tf platform in the allocated Ensure lead generation from on boarded clients on monthly basis. Support in building other product/revenue Make referrals to the Bank RMs at 360tf by generating leads from corporate Engage with industry bodies, associations, export/import councils for corporate lead generation and strategic tie-ups. Provide monthly updates on the current and upcoming competition awareness and market intelligence (banks and other fintech companies). Be a catalyst in creating and contributing to an overall ethical environment (internal and external parties). DETAILED DESCRIPTIONClient Relationship Management Understand the client need and pitch for right subscription plan. Review, negotiate and conclude deals and lead pitches for major Achieve the right mix of subscription plans on a m-o-m basis i.e. acquiring the desired number of corporates under each subscription plan – Silver/Gold/Platinum/Unlimited. Work extensively on leads generated through digital marketing and provide feedback to improve the Action all kinds of customer leads promptly – within two days of lead generation, first call/email should be made and all kinds of follow up should be done not later than every 3 Continuously identify and onboard referral partners and coordinate with them to achieve sales Register with industry bodies, Chamber of Commerce Ensure account plans are maintained for all key clients. Maintain all clients’ files/documents. Ensure client payments are invoiced and received on time. Timely follow-up for pending payments including escalation of delayed receipts. Assist Bank Coverage RMs of 360tf in helping banks to carry out KYC of onboarded corporate clients on Ensure compliance with all local regulatory requirements in transaction processing. Promotion / Branding Sponsor customer events within allocated Place advertisements in industry magazines or Contribute creatively to enhance brand image via digital Be a brand ambassador in promoting the brand via social Participate actively in trade events (2 to 3 events per quarter). Day-to-Day Activities Provide inputs for the platform development by getting relevant inputs from clients. Continuously guide and contribute towards development of Value Added Services (VAS) Complete call reports, update pipeline, and any other activities to ensure delivery of KPIs and business Provide input to the preparation of timely and accurate Share information and do a success transfer to other Demonstrate the right behaviour and adhere to Nimai Be the flag bearer of brand ‘Nimai’. Actively contribute to the daily brainstorming morning call which is currently being conducted at 8:30 am GST Customer relationship matrix Very large conglomerates: Division-wise operating Finance/Treasury/Trade teams Large corporates: Treasury/Finance head or CFO Mid-Market: CFO/Treasury head SME: CFO/Promoter STAKEHOLDER MANAGEMENTKey Internal Relationships: Partners Group and Divisional Executives Various internal committees Key External Relationships: Clients Local banks Regulatory bodies Referral partners EDUCATIONAL REQUIREMENTS A Post Graduate from a reputed In-depth knowledge of Trade Finance IT-related knowledge/qualification is an added advantage. SKILLS / COMPETENCY REQUIREMENTS Proven sales experience of meeting and exceeding targets. Ability to drive the sales process from plan to Well-versed with local and all relevant regulations. Proven ability to articulate the distinct aspects of products and Skill to position products against Excellent listening, negotiation and presentation Excellent verbal and written communications Sound knowledge of the dynamics of the allocated market. EXPERIENCE Prior sales experience especially in the financial services industry is highly Go-getter freshers with an aptitude for sales, Exposure to trade finance products is mandatory. Show more Show less

Req ID: 79262 Location: Bangalore, Karnataka, India Job Title : Technical Support Engineer Team : Technical Customer Experience Centre (TAC) at CommScope Ruckus Role Purpose The Technical Support Engineer (TSE) will be responsible for providing first level of Technical Support for various technologies in Ruckus Wireless products to our Enterprise customers. Key Responsibilities Be the first technical point of contact for the customer Should possess the ability to manage critical (P1) cases soon after the training in Ruckus Products Demonstrate the ability to work with Escalation team and/or engineering teams to manage escalated cases Work closely with SE teams internally on larger networks and more complex issues Identify customer problems/issues and assist customer to resolve issues while consistently providing great Customer Experience Work on complex problems where analysis of situations requires in-depth fault analysis and troubleshooting skills Identify and reproduce customer technical problems in a test/lab environment Work on day-day tickets, follow-up with clients, provide feedback and see problems through to resolution Ensure proper case documentation and closure Generate clear and concise documentation in the form of case notes, technical tips and white papers Contribute to the knowledge base by creating KB articles Notify and discuss with Staff or Principal Engineers on calls and emails that require assistance. Timely handoff (escalation) of cases that require advanced technical investigation by the LTE Team Manage customer expectation and make sure customer is receiving highest quality of service Document customer issues for future reference and build knowledge base of the solutions given to the customer Actively participate in trainings and improve product and process knowledge Strict adherence to Service Level Agreement KPIs Understand the SLA’s and work/align style of working towards meeting them KRAs include: CSAT, Active Backlog, Aged Backlog, Time to Resolve and Time to Close, Escalation % and KB Contribution Required Experience Minimum of 2 years of customer support experience in IP networks, WiFi or related environment Data networking is mandatory, Wireless networking experience is desired. Preferably worked as an engineer TAC Excellent written and oral communication ability, including formal presentation skills to customers, partners, Ruckus accounts and support teams Good understanding and applied knowledge of TCP/IP, IGMP, switching and Routing (Layer 2 & 3 communication), internet protocols including DNS, DHCP, SMTP, VLAN etc. Good understanding and troubleshooting skills with wireless technologies 802.11x, WLAN authentication, encryption, EAP, PSK, Radius, AAA, DNS Good understanding of RF transmission and antenna behavior Technical expertise in troubleshooting and resolving complex Layer 2/3 and/or wireless issues in multi-vendor environments Knowledge on deploying, configuring, supporting, troubleshooting, debugging, and administering the following Wireless LAN products and technologies: Wireless Access Points Wireless Client Associations Wireless Controllers Experience providing support to direct customers, resellers, and field personnel in resolving company product related issues Experience working in a support lab environment for problem replication Experience documenting the sequence of events related to resolving customer technical issues Comfortable with analyzing data traces from protocol analyzers such as Wireshark Bachelor or diploma in a computer related field or equivalent work experience Experience Considered Favorably Working Knowledge of Salesforce and JIRA. Multiple language skills Experience working in (or with) a vendor Relevant industry accreditations/certifications: CWNA, CCNA, JNCIA Communication/work Style Excellent communication/interpersonal skills to clearly and simply articulate ideas, frame problems and offer solutions Ability to understand and analyze customer issues along with good troubleshooting skills Ability to communicate clearly and effectively with clients and peers A belief in ownership with good problem-solving and decision-making skills Must maintain a professional attitude, demeanor and be highly motivated and self-directed Encourages and accepts feedback Self-driven, proactive, team-player Work Schedule Monday through Friday or ‘staggered work week’, i.e. Sunday through Thursday or Tuesday through Saturday and weekend or overnight hours as required. Learn more about how we're on a quest to connect the future and build what's next. Show more Show less

Req ID: 79261 Location: Bangalore, Karnataka, India Role Purpose Sr.Staff Technical Support Engineer , working in a fast-paced environment, the Sr.Staff Technical Support Engineer will be responsible for providing mostly for cases that are escalated by either by the customer / TSE or Senior TSE for various technologies in Ruckus Wireless products to our Enterprise customers. [ Key Operational Responsibilities Be the first Escalation point of contact for the customer and/or for the TAC TSEs Should posses the ability to manage critical (p1) cases soon after the training in Ruckus Products Demonstrate the ability to work with Escalation team and/or engineering teams to manage escalated cases Demonstrate mentorship ability by working with the TSE and Snr TSE on their backlog. Provide feedback of their performance to managers. Work closely with SE teams internally on larger networks and more complex issues Identify customer problems/issues and assist customer to resolve issues while consistently providing great Customer Experience Work on complex problems where analysis of situations requires in-depth fault analysis and troubleshooting skills Identify and reproduce customer technical problems in a test/lab environment Work on day-day tickets, follow-up with clients, provide feedback and see problems through to resolution Ensure proper case documentation and closure Generate clear and concise documentation in the form of case notes, technical tips and white papers Contribute to the knowledge base by creating KB articles Notify and discuss with Staff or Principal Engineers on calls and emails that require assistance. Timely handoff (escalation) of cases that require advanced technical investigation by the LTE Team Suggest improvements on product quality / features and be proactive in development of product Manage customer expectation and make sure customer is receiving highest quality of service Document customer issues for future reference and build knowledge base of the solutions given to the customer Actively participate in trainings and improve product and process knowledge New hire training and OJT responsibilities is part of the role Understand the SLA’s and work/align style of working towards meeting them Participate in forums and Tektalk exchanges KRAs include: CSAT Active Backlog Aged Backlog Time to Resolve and Time to Close Escalation % KB Contribution Job Requirements Education level: B.Sc. or B.E degree in Computer Science, a related field, or equivalent work experience. Work Experience Minimum of 6-8 years of customer support experience in IP networks, WiFi or related environment. Wireless networking experience is mandatory. Working experience in TAC as an escalation engineer is mandatory. Certifications/Accreditations CWNA / CCNA is a mandatory CWNP (Or equivalent) is an advantage Key Competencies Customer Focus Drive for results Team Player Coaching and Feedback Technical Skills & Knowledge Good understanding of TCP/IP, IGMP, switching and Routing (Layer 2 & 3 communication), internet protocols including DNS, DHCP, SMTP, VLAN etc. CCNA / CWNA – Must or higher knowledge, CWSP would be a Plus Good exposure and working experience with 802.11a/b/g/i standards and knowledge of 802.11n A good understanding of WLAN Security in the areas of authentication, encryption, RADIUS, AAA authentication, EAP, PSK, etc. knowledge on deploying, configuring, supporting, troubleshooting, debugging and administering the following Wireless LAN products and technologies: Wireless Access Points Wireless Client Associations Wireless Controllers A very good understanding of RF transmissions & antenna behavior knowledge on WLAN Security in the areas of authentication, encryption, RADIUS, AAA authentication, EAP, PSK, etc. Hands on experience on protocol analyzers tools such as Wireshark, Ethereal Ruckus Wireless Products Ethernet switching Routing and Data Centers Wifi solutions, Multi-tenant solutions, Hotspot services General Knowledge In The Following Areas Wireless industry and competing products Competitor Switching Products TCP/IP, WAN/LAN IOT Solutions Other Abilities Required Good problem solving and decision-making skills Ability to understand and analyze customer issues along with good troubleshooting skills Ability to communicate clearly and effectively with clients and peers Excellent written & verbal communication skills Excellent inter-personal and teamwork skills Self-driven, proactive, hardworking, team-player Encourages and accepts feedback Exposure of handling international customers Work Schedule Monday through Friday and weekend or overnight hours as required. Travel As required for NPI, PLM interactions etc., Learn more about how we're on a quest to connect the future and build what's next. Show more Show less

Role Overview: The Partnership Manager will be responsible for overseeing and managing a team of 7-8 Relationship Managers within an assigned territory. This role focuses on driving consultant partnerships, ensuring target achievement, and delivering exceptional service to maintain strong, ongoing relationships between GyanDhan and the study abroad admission consultants. You will be a strategic leader who inspires and guides the team to meet their referral and partnership goals. Key Responsibilities: ● Team Leadership & Development: Lead, mentor, and manage a team of 7-8 Relationship Managers. Ensure they are performing at their best by providing guidance, support, and ongoing coaching. ● Strategic Partnership Building: Develop and implement strategies to build strong, long-term partnerships with study abroad admission consultants within the assigned area. Work closely with Relationship Managers to foster relationships that result in 100% of students being referred to GyanDhan. ● Achieve Regional Targets: Set and monitor sales targets for the team. Ensure the collective performance meets or exceeds assigned referral numbers and loan disbursement goals for the region. ● Consultant Engagement & Retention: Ensure regular engagement with key consultants and identify ways to strengthen their commitment to GyanDhan. Act as an escalation point for complex consultant relationship issues that require higher-level intervention. ● Team Collaboration: Collaborate with Relationship Managers to address challenges, identify new partnership opportunities, and optimize performance. Ensure they are aligned with overall company objectives. ● Performance Monitoring & Reporting: Track the team’s performance through KPIs and regularly report to senior management on referral rates, consultant feedback, and any issues encountered. Proactively suggest improvements for better team and partnership outcomes. ● Market Research & Insights: Stay updated on trends in the study abroad industry, consultants' demands, and competitive offerings. Provide these insights to senior leadership to enhance GyanDhan’s competitive position. ● Training & Development: Organize regular training and development sessions for Relationship Managers to enhance their skills, especially in negotiation, relationship-building, and product knowledge. Qualifications & Skills: ● Experience: 7+ years of experience in B2B sales or partnership management, preferably in education or financial services. Experience managing a sales or relationship team is a must. ● Leadership: Proven leadership skills with experience managing teams of 5+ people. Ability to inspire, guide, and mentor a diverse team to meet and exceed targets. ● Communication & Interpersonal Skills: Excellent communication, presentation, and interpersonal skills. Able to engage with senior decision-makers at consulting firms and resolve conflicts diplomatically. ● Travel: Willingness to travel frequently within the assigned territory to support Relationship Managers and engage with key partners. ● Analytical & Problem-Solving Skills: Strong analytical abilities with the capacity to interpret sales data, track performance, and make data-driven decisions to enhance partnerships. ● Target-Oriented: A results-driven professional with a strong track record of meeting and exceeding sales or partnership goals. Show more Show less

Job description: Job Description Role Purpose The purpose of this role is to interpret data and turn into information (reports, dashboards, interactive visualizations etc) which can offer ways to improve a business, thus affecting business decisions. ͏ Do 1. Managing the technical scope of the project in line with the requirements at all stages a. Gather information from various sources (data warehouses, database, data integration and modelling) and interpret patterns and trends b. Develop record management process and policies c. Build and maintain relationships at all levels within the client base and understand their requirements. d. Providing sales data, proposals, data insights and account reviews to the client base e. Identify areas to increase efficiency and automation of processes f. Set up and maintain automated data processes g. Identify, evaluate and implement external services and tools to support data validation and cleansing. h. Produce and track key performance indicators 2. Analyze the data sets and provide adequate information a. Liaise with internal and external clients to fully understand data content b. Design and carry out surveys and analyze survey data as per the customer requirement c. Analyze and interpret complex data sets relating to customer’s business and prepare reports for internal and external audiences using business analytics reporting tools d. Create data dashboards, graphs and visualization to showcase business performance and also provide sector and competitor benchmarking e. Mine and analyze large datasets, draw valid inferences and present them successfully to management using a reporting tool f. Develop predictive models and share insights with the clients as per their requirement ͏ Deliver NoPerformance ParameterMeasure1.Analyses data sets and provide relevant information to the clientNo. Of automation done, On-Time Delivery, CSAT score, Zero customer escalation, data accuracy ͏ ͏ Mandatory Skills: Geographic Info. Systems(Car support) . Experience: 3-5 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Job Summary: We are seeking a dedicated and proactive Multinational Client Service Specialist to join our International Business, Employee Benefits Practice team. In this role, you will be responsible for managing and nurturing holistic relationships with our valued multinational clients, acting as the primary point of contact for HR teams. You will ensure the smooth execution of all client-related administrative matters, coordinating effectively with internal and external stakeholders to guarantee seamless operations. This position is tailored for professionals with a focus on MNC clients, offering the opportunity to engage with global stakeholders and gain valuable exposure to international business dynamics throughout the year. Roles & Responsibilities: · 1.Effective relationship management & engagement for MNC relationships Responsible for strengthening client relationships & effective year-round engagement Work very closely with Sales Team in consistently building quality, review & feedback Responsible for all client & employee level engagement activities & strategies 2.Central Focal Point for Account Management: Serve as a key bridge between global & local stakeholders Co-ordinating with all the internal and external teams as single point of contact 3.Managing client grievances Point of escalation for any client challenges & dissatisfaction Bridge between internal coordination & external communications for cases of client grievances & resolutions 4.Renewal Management: Managing client renewals in line with IB protocols 5.Up-sell/Cross-sell: Generating revenue based on cross-sell and up-sell opportunities for the existing business portfolios Desired profile/who should join: Candidate must have excellent communication skills, both written & verbal Exposure to servicing of MNCs / International Clients in prior role will be an advantage Must have experience in successfully managing an end-to-end renewal process for Group Benefit Insurance portfolios Must have exposure to Employee Benefits Policy servicing Technical knowledge in the Employee Benefits Practice domain Ability to manage time effectively and project manage multiple tasks with different stakeholders Ability to work under tight timelines for delivery and juggle work between global time zones Ability to adapt to “learn” and “un-learn” new processes & tech quickly Branches: Bangalore, Mumbai, Pune, Gurgaon Years of Experience : 2 - 6 years Show more Show less

Brennan. Where true performance thrives. At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. It’s a claim backed by our True Performance System - a way of working engineered to get us closer, and deliver better, for our customers and their actual experience of technology. Why join Brennan True performance for our customers starts with a true belief in our people. It’s why we’ve structured our business to help our teams, and their talents, shine bright. It's why we’ve created a workplace where people of all backgrounds, beliefs and experiences are welcomed and empowered. And it’s why we’ve built an organisation where real innovation makes a genuine impact and generates true rewards for our team members. True rewards In addition to competitive remuneration, Brennan offers extensive benefits, including: Training and certification bonuses Culture Awards that recognise excellence Brennan Daredevils - our annual, all-expenses paid trip awarded to our top performers and outstanding contributors Vibrant, fun social activities Discounted hardware and software An environment that embraces learning and development The Role : This role is responsible for ensuring efficient and reliable IT service delivery through effective resource alignment, ticket management, and operational oversight. This includes collaborating closely with L1, L2, and L3 support teams to manage incidents, problems, and changes in line with ITIL best practices. Acting as a key point of contact for internal teams, clients, and stakeholders, the Technical Lead drives clear communication, timely escalation handling, and high service availability and quality. The role also includes performance management, mentoring, and delivering actionable insights through regular business reviews and reporting to senior management. Flexible to manage after hours escalation and lead the team most effective and efficient manner The Responsibility In your role you will be responsible for the team supporting mix of below technologies in 24x7 Managed Services support capacity Maintaining/contributing to KMS for client and internal team, for both technical & processes Server monitoring using SCOM, N-ABLE, Logic Monitor, Basic Intune / SCCM configurations Understanding of O365, Mimecast, Intune, Azure integration Manage security settings on Microsoft ATP Knowledge of endpoint security at CSP level for Sophos, SentinelOne, CrowdStrike etc. Ability to perform initial investigation on security breach alerts Vendor Management (hardware and Software vendors - HP, Dell, MS, VM, Citrix and others)\ Storage understanding NAS, SAN e.g., data domain, IBM, Netapp, Hitachi, Fujitsu, HP 3par Administration of Windows Server, groups, group policies, DNS, DHCP Understanding of backups, replications for Veeam, Symantec, Zetro, Commvault On premises backup alert management, monitoring and restoration Execution of maintenance tasks, App upgrades, patch escalations etc. Key Competencies Knowledge of as many more technologies like VMware, Windows Hypervisors, Azure Administrations, O365, Mimecast, SQL Administration, Windows Administration. Knowledge of as many more technologies like VMware, Windows Hypervisors, Azure Administrations, O365, Mimecast, SQL Administration, Windows Administration. Must have secondary and tertiary technical skills. Good to have experience in VM Deployment, VM Migration, managing host clusters Extremely high-level attention to detail with methodical troubleshooting process Independent time management skills Good to have understanding of Storage technologies like HP, IBM, Dell, Cisco servers Demonstrable Industry based technical aptitude (E.g., Microsoft, Citrix, HP, VMware, Hyperv, Nutanix, O365, Azure Administration) Proactive vs Reactive approach ITIL Service Management Foundation accreditation Understand the performance management function to lead team with unbiased approach Windows Server including 2016/2019, DNS, DHCP, Group PolicyActive Directory 2012 and above VMware / Virtualization (Hyper - V, VMware),O365, Azure Administration Brennan is an equal opportunity employer. Show more Show less

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary. To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Junior Engineer - Quality in Coimbatore. In this role, you will be maintaining quality engineering programs, standards and improvements within the organization. What a typical day looks like: Carry out supplier validation audits, with supplier support and supplier advanced product quality planning (APQP) Lead the supplier approval process by assessing manufacturing/technology capabilities and Health, Safety and Environmental risks Support new product launches to ensure that supplier quality meets the required standards Follow up with suppliers for root cause analysis and corrective actions of supplier quality issues Perform on-site supplier visits for root cause analysis and verification of correction actions of supplier quality issues Review supplier manufacturing processes, collaborate with suppliers on process improvement and value enhancement opportunities Promote the use of customer preferred techniques for continuous improvement such as Lean, Six-Sigma, Poka-Yoke (Error Proofing), Measurement System Analysis, and Process Failure Mode and Effects Analysis (PFMEA) Facilitate the escalation of unresolved supplier quality issues within assigned projects and suppliers Support the Quality Manager to monitor and report on supplier product quality and performance. Manage and coordinate supplier Material/Non Material cost recovery for Supplier Quality issues Support in Internal /External Audit readiness Undertake special projects as required. The experience we’re looking to add to our team: 1 - 2 years of Strong knowledge of Advanced Product Quality B.E/B.Tech (E&TC, EEE, Mech) Planning (APQP), Production Part Approval Process (PPAP), Failure Mode and Effect Analysis (FMEA) Lean Manufacturing knowledge Knowledge of quality and business systems Strong knowledge of Advanced Product Quality Planning (APQP), Production Part Approval Process (PPAP), Failure Mode and Effect Analysis (FMEA) Lean Manufacturing knowledge Knowledge of TS16949 Knowledge of ISO45001/OHSAS18001 Understanding of ISO14001 Knowledge of measurement techniques. Ready for night shift. Here are a few examples of what you will get for the great work you provide: Paid Time Off Health Insurance MR03 Site Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first). Show more Show less

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary. To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Junior Engineer- Supplier Quality, in Coimbatore. What a typical day looks like: Work with Engineering (Design and Manufacturing Engineers) team to define process parameters and criteria to ensure supplier process capability is effective to meet product and process requirements Support in supplier approval process by assessing manufacturing/technology capabilities and Health, Safety and Environmental risks Support new product launches to ensure that supplier quality meets the required standards Follow up with suppliers for root cause analysis and corrective actions of supplier quality issues Review supplier manufacturing processes, collaborate with suppliers on process improvement and value enhancement opportunities Promote the use of customer preferred techniques for continuous improvement such as Lean, Six-Sigma, Poka-Yoke (Error Proofing), Measurement System Analysis, and Process Failure Mode and Effects Analysis (PFMEA) Provide concise, complete and accurate documentation of inspection results relative to area of responsibility. In appropriate functional areas, this refers to supporting inspection and test status requirements defined by regulations, engineering product specifications or Control Plans, Production Part Approval Process (PPAP) approval or product warrant submission Facilitate the escalation of unresolved supplier quality issues within assigned projects and suppliers Support the Quality Manager to monitor and report on supplier product quality and performance Report on Key Performance Indicators (KPIs) in order to adhere to process and prevent occurrence of any non-conformity relating to product, process or system Preparation & Validation of First Article Inspection Participate in cross-functional teams in the development of new products or changes related to current products in meeting customer requirements Manage and coordinate supplier Material/Non Material cost recovery for Supplier Quality issues Support in Internal /External Audit readiness Undertake special projects as required Contribute to continuous improvement activities Quality control of work by appropriate reviews Write reports and present progress at project meetings and to clients Conduct benchmarking studies to determine best practices/designs and future trends Stay current and up to date on any changes that may affect the supply and demand of needed products and materials and advise others of any impact. Building big data collection and analytics capabilities to uncover customer, product, and operational insights Analyzing data sources and proposing solutions to strategic planning problems on a one-time or periodic basis Providing data-driven decision support Leverages data analytics and statistical methods to optimize manufacturing processes, improve product quality, and enhance operational efficiency. Conduct benchmarking studies to determine best practices/designs and future trends The experience we’re looking to add to our team: B.E / B.Tech in ECE / EEE / IC / Mechanical / Mechatronics with (0-2) years of experience in Advanced Product Quality Planning (APQP), Production Part Approval Process (PPAP), Failure Mode and Effect Analysis (FMEA) in Manufacturing set up, Preferably in EMS Industry. Lean Manufacturing knowledge. Knowledge of quality and business systems Knowledge of Advanced Product Quality Planning (APQP), Production Part Approval Process (PPAP), Failure Mode and Effect Analysis (FMEA) Lean Manufacturing knowledge Knowledge of TS16949 Knowledge of measurement techniques Understanding and interpretation of engineering drawings Understanding manufacturing processes Ability to work in a diverse and dynamic environment Planning and prioritizing activities Open for flexible shifts Excellent written and oral communication skills in English MANDATORY. What you’ll receive for the great work you provide: Health Insurance PTO DD13-Site Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first). Show more Show less

About Us Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world. From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people – and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you’re in the right place. Grow a Career. Build a Future! Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can’t happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers. Job Purpose The Transport Logistics Specialist is responsible for managing and optimizing transportation operations, ensuring the timely and cost-effective delivery of goods. This role involves coordinating with internal departments and external partners to plan, track, and resolve transportation issues, ensuring that goods are transported efficiently, safely, and in compliance with regulations. Key Responsibilities Coordinate scheduling activities for assigned part numbers using MRP planning system. Act as a focal point and monitor assigned material suppliers to ensure that material delivery dates meet the needs of assembly lines in the plants. Provide visibility to customer plants on material availability. Identify and react to material requirements that may not meet suppliers capacity/feasibility, properly coordinating the escalation process within the CNH Purchasing organization. Negotiate schedules and logistic costs with suppliers, aiming at satisfactory delivery results. Define, monitor and share corrective action plans with suppliers in critical delay. Solve issues with invoicing from the Supplier/passive payments (Fiat Services). Anticipate shortages and expedite parts basing on destination Plant requests. Manage all delivery in advance, shipping materials to Customers (with their acceptance) or give back to suppliers, to ensure a lower stock level in CFS. Experience Required SAP, MS Office, especially Excel & Teams Should have 8 Years of Experience in similar profile. Preferred Qualifications Persons having experience in Agriculture & Construction equipment will be preferred. Capabilities in business process analysis, material planning processes and systems Very good capacity to work under pressure and with flexibility. Good relational skills Positive approach & behavior What We Offer We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect. Benefits At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including: Flexible work arrangements Savings & Retirement benefits Tuition reimbursement Parental leave Adoption assistance Fertility & Family building support Employee Assistance Programs Charitable contribution matching and Volunteer Time Off Show more Show less