20315 Escalation Jobs - Page 29

Job Description Corporate Treasury manages the firm’s funding, liquidity, capital and relationships with creditors and regulators. The division is ideal for collaborative individuals who have strong quantitative analysis skills and risk management capabilities, as Corporate Treasury actively manages the firm’s financial resources which are constantly changing due to business activity, markets, risk appetite, regulations, and other factors. Liquidity Management Operations sits within the Corporate Treasury Division. A global, multi-faceted, and cross product function, the primary objective of the team is the funding of firm bank accounts, execution of core banking functions, supervision of payment processing and active monitoring of cash and security positions. Liquidity Management has teams across global offices, working closely together. The team has a rare opportunity to support products and business ranging from Foreign Exchange, Commodities, Credit, Equity, Interest Rates, Repo, Insurance/Pensions and bespoke structured derivative arrangements. The team manages a wide range of complex processes, with members developing skills and competencies around funding and treasury management processes and their respective business areas, legal agreements, technology flows and regulations. An Associate within Liquidity Management Operations will primarily be focused on the funding and supervision of bank accounts through performance of and reengineering of a number of operational processes. Ideally, the candidate will have experience in the area of liquidity, payments, treasury and funding processes. The candidate will be expected to perform these functions as well as demonstrating innovation and a proactive approach, highlighting inefficiencies, risks and implementing improvements. The role involves close partnership and interaction with a wide range of areas, including Credit Risk Management, Legal, Compliance, Sales, Trading, Corporate Controllers and other Operations teams. The candidate will be expected to have strong communication skills, and provide a high level of service to internal and external stakeholders. Your Impact Daily tasks include, but are not limited to: Reviewing current funding levels for firm bank accounts and providing oversight. Being an escalation point for internal issues and connecting with external agent banks. Resolution and escalation of funding shortfalls. Liaison with internal groups (Credit, Sales, Trading, Legal, Corporate Treasury, other Operations teams etc) to resolve funding issues. Supporting the development of new loan & deposit functions. Performing a number of control functions, ensuring the integrity of our processes. Required Qualifications Ability to generate creative solutions to problems and challenge processes; be willing to dig into the details to resolve issues. Confidence to interact with internal and external stakeholders. Strong organizational skills and the ability to cope with rapidly changing priorities throughout the day. Preferred Qualifications Functional Expertise - Keeps up-to-date with emerging business, economic, and market trends. Technical Skills - Attention to detail, takes initiative to broaden his/her knowledge, and demonstrates analytical skills. Knowledge of payments scheme requirements i.e. Target 2, SEPA, SWIFT and general cash management is a plus. Drive and Motivation - Successfully handles multiple tasks, takes initiative to improve his/her own performance, works intensely towards extremely challenging goals and persists in the face of obstacles or setbacks. Client and Business Focus - Effectively handles difficult requests, builds trusting, long-term relationships with stakeholders, and manages business expectations. Teamwork – Gives evidence of being a strong team player, collaborates with others within and across teams, encourages other team members to participate and contribute, and acknowledges others' contributions. Communication Skills - Communicates what is relevant and important in a clear and concise manner and shares information/new ideas with others. Judgement and Problem solving - Thinks ahead, anticipates questions, plans for contingencies, finds alternative solutions and identifies clear objectives. Sees the big picture and effectively analyses complex issues. Creativity/Innovation - Looks for new ways to improve current processes and develop creative solutions that are grounded in reality and have practical value. Influencing Outcomes - Presents sound, persuasive rationale for ideas or opinions. Takes a position on issues and influences others' opinions and presents persuasive recommendations. About Goldman Sachs At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers. We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

About This Role Wells Fargo is seeking a Due Diligence Associate. In This Role, You Will Engage with clients directly or indirectly through relationship managers to support meeting policies or regulatory requirements and focus on client satisfaction Conduct comprehensive research and background investigations on transactions, individuals, entities, organizations or locations to identify and mitigate risks through documenting findings Review basic issues, policies or procedures for which answers can be quickly obtained related to lower risk tasks and deliverables with narrower impact Run periodic due diligence reporting supporting processes reflective of the current business environment Gather and input data utilizing resources to identify documentation required to meet policy or regulatory requirements Receive direction from supervisor and exercise judgment while developing understanding of function, policies, procedures, and compliance requirements Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Required Qualifications: 6+ months of Due Diligence experience, or equivalent (including risk management, client service, operations support, or business process management) demonstrated through one or a combination of the following: work experience, training, military experience, education Posting End Date: 17 Aug 2025 Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants With Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment And Hiring Requirements Third-Party recordings are prohibited unless authorized by Wells Fargo. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Reference Number R-479113

Job Description Corporate Treasury manages the firm’s funding, liquidity, capital and relationships with creditors and regulators. The division is ideal for collaborative individuals who have strong quantitative analysis skills and risk management capabilities, as Corporate Treasury actively manages the firm’s financial resources which are constantly changing due to business activity, markets, risk appetite, regulations, and other factors. Liquidity Management Operations sits within the Corporate Treasury Division. A global, multi-faceted, and cross product function, the primary objective of the team is the funding of firm bank accounts, execution of core banking functions, supervision of payment processing and active monitoring of cash and security positions. Liquidity Management has teams across global offices, working closely together. The team has a rare opportunity to support products and business ranging from Foreign Exchange, Commodities, Credit, Equity, Interest Rates, Repo, Insurance/Pensions and bespoke structured derivative arrangements. The team manages a wide range of complex processes, with members developing skills and competencies around funding and treasury management processes and their respective business areas, legal agreements, technology flows and regulations. An Associate within Liquidity Management Operations will primarily be focused on the funding and supervision of bank accounts through performance of and reengineering of a number of operational processes. Ideally, the candidate will have experience in the area of liquidity, payments, treasury and funding processes. The candidate will be expected to perform these functions as well as demonstrating innovation and a proactive approach, highlighting inefficiencies, risks and implementing improvements. The role involves close partnership and interaction with a wide range of areas, including Credit Risk Management, Legal, Compliance, Sales, Trading, Corporate Controllers and other Operations teams. The candidate will be expected to have strong communication skills, and provide a high level of service to internal and external stakeholders. Your Impact Daily tasks include, but are not limited to: Reviewing current funding levels for firm bank accounts and providing oversight. Being an escalation point for internal issues and connecting with external agent banks. Resolution and escalation of funding shortfalls. Liaison with internal groups (Credit, Sales, Trading, Legal, Corporate Treasury, other Operations teams etc) to resolve funding issues. Supporting the development of new loan & deposit functions. Performing a number of control functions, ensuring the integrity of our processes. Required Qualifications Ability to generate creative solutions to problems and challenge processes; be willing to dig into the details to resolve issues. Confidence to interact with internal and external stakeholders. Strong organizational skills and the ability to cope with rapidly changing priorities throughout the day. Preferred Qualifications Functional Expertise - Keeps up-to-date with emerging business, economic, and market trends. Technical Skills - Attention to detail, takes initiative to broaden his/her knowledge, and demonstrates analytical skills. Knowledge of payments scheme requirements i.e. Target 2, SEPA, SWIFT and general cash management is a plus. Drive and Motivation - Successfully handles multiple tasks, takes initiative to improve his/her own performance, works intensely towards extremely challenging goals and persists in the face of obstacles or setbacks. Client and Business Focus - Effectively handles difficult requests, builds trusting, long-term relationships with stakeholders, and manages business expectations. Teamwork – Gives evidence of being a strong team player, collaborates with others within and across teams, encourages other team members to participate and contribute, and acknowledges others' contributions. Communication Skills - Communicates what is relevant and important in a clear and concise manner and shares information/new ideas with others. Judgement and Problem solving - Thinks ahead, anticipates questions, plans for contingencies, finds alternative solutions and identifies clear objectives. Sees the big picture and effectively analyses complex issues. Creativity/Innovation - Looks for new ways to improve current processes and develop creative solutions that are grounded in reality and have practical value. Influencing Outcomes - Presents sound, persuasive rationale for ideas or opinions. Takes a position on issues and influences others' opinions and presents persuasive recommendations. About Goldman Sachs At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers. We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Functional knowledge Understands application of the principles in the defined tasks related to order to cash process. Able to handle tasks allocated (Collections/Cash Application) independently as per the specific client process and ensures compliance in terms TAT and accuracy. SAP experience is Mandatory Collector: Voice calling Dispute Management Customers account Reconciliation Customer Orientation Ability to understand client expectations and requirements Strives to adhere and improve performance on SLA's and deliverables to customer, including ownership of solution oriented, effective communication of issues raised, findings and proposed resolution Ability to maintain relationships with relevant line manager / counterparts / Stakeholders Accountability: Has complete clarity about expectations from self, measurable of the same and own role; delivers upon these Collaboration & Teamwork Understands and works towards the common goals of the organization rather than getting confined to own silo Resolves conflicts at his / her level; escalates if required. Displays good collaborative spirit Does not resist change management Addresses problems and finds solutions by working within and between WNS teams, including consultation with and/or escalation to other towers when required.Analytical Thinking & Problem Solving: Identifies anomalies, errors, and aberrations in output Dives into problem areas to identify root causes and attempts to apply a range of contexts and scenario to identify possible causes of the aberrations and identifies solutions Proposes and supports implementation of process improvements Excellent Communication skills Participates actively in team meetings; articulates thoughts clearly Listens with attention and builds own understanding Demonstrates requisite verbal and written communication skills Qualifications B.Com/BAF/MCom/ MBA (Finance)

About This Role Wells Fargo is seeking a Business Execution Manager. In This Role, You Will Manage and develop complex teams handling multifaceted tasks and operations for a single business group within a line of business Engage business stakeholders in integrating or implementing business execution initiatives Identify and recommend opportunities for process improvement, redesign, change management initiatives, and risk control development Make decisions and resolve issues regarding operations of the team to meet business objectives Interpret and develop policies and procedures aligned with Wells Fargo's business line objectives Collaborate and consult with immediate colleagues and cross functional business partners Interact directly with executive management to influence, optimize, and negotiate on business operations related to Strategy and Execution Manage allocation of people and financial resources for Business Execution Mentor and guide talent development of direct reports and assist in hiring talent Manage a team of Business Execution Associates and Specialists as part of the post-booking certification (PBC) process, review critical business elements (CBEs) and data fields related to Corporate Banking's outstanding credit facilities (both direct and operational exposure), compare to various internal credit documents and formal legal documents, and ensure these CBEs accurately reflect the terms set forth in said documents Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and process requirements Develop expertise in the policies, procedures, and compliance requirements Good understanding of CIB Business and knowledge of loans and investments products and associated documentation Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements Responsible for team member engagement and career development Conduct regular meetings with team members to discuss issues, concerns, and updates pertaining to People, Process and Partners Establish early warning mechanism through robust risk and opportunities process. Challenge identifying gaps, recommending gap closing Make sure the team is always ready to meet the audit requirement and actively work to increase risk awareness across all TMs Responsible for team member engagement and career development Conduct periodic business reviews with key functional stakeholders regarding overall business performance. Look beyond SLA metrics and focus on business metrics Required Qualifications: 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 2+ years Leadership experience Desired Qualifications: Strong experience in Loan Data Validation including people Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Strong experience in credit background with emphasis on loan documentation and knowledge on credit agreements Strong people management experience Credit background; strong familiarity with legal documents related to credit facilities - Credit agreements, security agreements, W-9s and Tax Documents, Underwriting Memos, Guarantor Documents, Credit Memos etc. Understanding of different credit facilities - Revolving Line of Credit, Term Loan, Swinglines, Letter of Credits, Standby Letter of Credits Understanding of the Loan Lifecycle Detailed understanding of an underwriting memo Effective organizational, multi-tasking, and prioritizing skills Excellent verbal, written and interpersonal communication skills Solid problem solving and decision-making skills Proficient in Microsoft Outlook and Excel with ability to develop and comprehend complex functions and macros Job Expectations: Flexible working in shifts Posting End Date: 17 Aug 2025 Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants With Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment And Hiring Requirements Third-Party recordings are prohibited unless authorized by Wells Fargo. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Reference Number R-479001

About Us: MUFG Bank, Ltd. is Japan’s premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide. MUFG Bank’s parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the world’s leading financial groups. Headquartered in Tokyo and with over 360 years of history, the Group has about 120,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. The Group aims to be the world’s most trusted financial group through close collaboration among our operating companies and flexibly respond to all the financial needs of our customers, serving society, and fostering shared and sustainable growth for a better world. MUFG’s shares trade on the Tokyo, Nagoya, and New York stock exchanges. MUFG Global Service Private Limited: Established in 2020, MUFG Global Service Private Limited (MGS) is 100% subsidiary of MUFG having offices in Bengaluru and Mumbai. MGS India has been set up as a Global Capability Centre / Centre of Excellence to provide support services across various functions such as IT, KYC/ AML, Credit, Operations etc. to MUFG Bank offices globally. MGS India has plans to significantly ramp-up its growth over the next 18-24 months while servicing MUFG’s global network across Americas, EMEA and Asia Pacific. Roles and Responsibilities: Individual will be responsible to ensure Know Your Customer (“KYC”) Operations services including Customer Due Diligence (“CDD”) for New to Bank or Existing Clients based on standard operating procedures (“SOP”), Operating manuals (“OM”) as defined by the local, regional, and global FC Teams. Individual would also be responsible in capacity of People manager and their Performance management per the business requirements These responsibilities include, but are not limited to providing support in conducting, the items listed below as per SOPs and may be amended from time to time: Managing Stakeholders by liaising directly with Clients, Sales, Relationship Manager, onshore teams and Local Account Officer within Client management and KYC teams and assist where appropriate Act as 1st Level of Escalation and in monitoring Group inboxes to timely provide resolution of issues, and in working closely with local and regional management Act as a Subject Matter Expert within the EMEA Client Management Services in relation to all AML On-Boarding aspects, assisting on ad-hoc queries where required. In addition, the individual will be required to represents the team and potentially the division/bank to key stakeholders or in various RM desk calls on these matters. Customer Due Diligence (“CDD”) and Enhanced Due Diligence (“EDD”) profile production for Head Office and other Global branches / affiliates/Corporates/Financial institution/Funds/Bank/individuals. Checking client information through publicly / internally available sources which ae sourced by analyst. Prepare & check the KYC questionnaire, emails or calls with Client for outreach process Checking screening performed by analyst in accordance with Bank policy and escalate true hits to Adverse Findings Complete & review CDD and EDD profiles to a pre-determined review schedule in a timely manner Assist the business where changes occur to existing customer profiles, by taking appropriate actions (i.e., Event Driven Reviews, administrative triggers, escalations) Complete relevant Identification, Verification and Bribery/Corruption checks for prospective transactions for existing or new to bank Clients to identify potential reputational, business, PEP (Politically Exposed person) , adverse media hits and Sanction risks etc. Drive to build knowledge within the Anti-Money Laundering sector and to understand the rationale for underlying policy requirements. Pursue Lean-On-Boarding; actively seek out opportunities to improve the on-boarding process; including the strengthening and implementation of controls and improving efficiency. Individual to ensure all related team procedures, processes and related material are kept up to date As a senior within the team, the individual will be responsible for 2nd check and in some instances approval of various items within the team (classification forms, PEP Mems, Exceptional handling escalations) They may be required to conduct internal Quality Control reviews on KYC cases completed as and when required. Initial point of escalation for queries to 2nd line and Management from Analysts or Sr. Analysts within the team; reviewing issues, resolving where possible and escalating if required. Escalation should be clear, concise and, where applicable, include a proposed route forward based on individual’s wider AML knowledge. Training and Development of more junior members of the team Regular collaboration with the various Stakeholder such as RMs/Clients/Compliance/Front Office/Desk etc. Keep abreast of developments in current trends and progress on money laundering, bribery and corruption and it prevention. Job Requirements: SKILLS AND EXPERIENCE: Functional / Technical Competencies: Strong KYC end to end knowledge for Low, Medium and High risk clients STRONG Communication skills both WRITTEN and VERBAL to interact with Stakeholder - Clients/RMs/Sales and other stakeholders Attention to detail is essential To be able to navigate and operate in a demanding and dynamic environment Technical knowledge of various client types & their structure Awareness of UK & European Anti-Money Laundering regulations Ability to effectively utilize Microsoft Office (particularly word & excel) Ability to independently drive projects and remediation related adhoc work Work Experience: Person should have a bachelor’s degree in any stream, any certification/diploma in AML/KYC domain would be an added advantage. 7 - 12 years’ plus of experience in AML Compliance & KYC preferably within the financial services industry with experience conducting EDD on foreign financial institutions. Experience reviewing comprehensive documents like complex ownership structures and Wolfsberg Questionnaires, various organizational documents like MOA/AOA COI etc. Strong working knowledge of AML/Sanctions laws and regulations relative to money laundering and terrorist financing and the ability to apply this knowledge in assessing transaction activity and customer profiles. Must be able to multi-task, adapt well to changing priorities, and effectively prioritize workflow to meet critical deadlines. The ability to operate with urgency and prioritize work accordingly Strong decision making skills, the ability to demonstrate sound judgement A structured and logical approach to work Strong problem solving skills Ability to work in a fast-paced, demanding environment and must work well under pressure. The ability and willingness to work both independently and in a team, environment is required. Maintains effective working relationships with key business partners. Familiarity with Actimize and other financial crime, risk and compliance applications would be preferred. Effective Internet and research skills and usage of third-party tools. Knowledge in Microsoft Excel/word. Degree and AML related certifications preferred or equivalent work experience. A confident approach, with the ability to provide clear direction to more junior members of the team A strategic approach, with the ability to lead and motivate more junior members of the team

Job Description Assistant Editor (Nursing/Health Science) Location: Noida, Uttar Pradesh, IND Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it’s in our differences that we empower the way the world learns. About The Role Work Model: Hybrid (On-site presence required 8 days per month) Subject Expertise: Nursing/Health Science/Life Science Assistant Editors are research subject matter experts – individuals with research experience in a particular field of study - who are responsible for managing tasks associated with services provided by the Wiley Peer Review Desk where subject expertise is required or highly advantageous (including but not limited to manuscript triage, reviewer selection, evaluation of reviewer reports, integrity screening, scope assessment, referral and transfer handling etc.) ahead of export to production. Assistant Editors are entry-level with experience as an Editorial Associate or limited prior experience as a handling editor; they almost certainly have experience as an author, reviewer, and potential as a guest editor or junior member of an editorial board, but are unlikely to have experience handling manuscripts through peer review. How will you make an impact? Undertake screening and peer review activities for manuscripts in their relevant/broad subject area: Undertake subject-matter-expert (SME)- driven screening for manuscripts at the appropriate point in the workflow, either during holistic manuscript handling or as a point of escalation for a peer review service. Raise integrity concerns because of the SME screen/check via appropriate channels. Evaluate new submissions for their suitability for the journal, taking an immediate decision with the appropriate decision rationale, in line with the journal’s policy/scope. For suitable manuscripts, select and invite reviewers. Assess reviewer report(s) and decide to Accept/Reject/Revise/Refer manuscript (new/transferred/revised submission); Assess revised manuscripts for the extent and quality of the changes made, and determine whether a final decision can be taken or whether further external review is needed; In the course of manuscript assessment (before or after external review), when a rejection is being rendered, identify appropriate journal(s) from within the portfolio as target titles for transfer. When a rebuttal is submitted, review the arguments and take appropriate action promptly: Pilot Projects/Special Projects Participate in proof-of-concept projects Report findings promptly within the stipulated timelines and framework Performance Improvement Review performance reporting to identify trends or opportunities for improvement of the peer review services offered. Engage with senior colleagues and line managers to understand areas of personal performance improvement opportunities. Participate in subject area clusters comprised of handling editors in the field from both Publishing Development, The Wiley Peer Review Desk, and the Comprehensive Editorial Evaluation Team. Training & Development Stay abreast of the subject area and maintain community connections through attendance at both virtual and local seminars/webinars/conferences. Provide peer-to-peer training and assist in the preparation of vendor accreditation programs and training documents Act as an escalation point for vendors performing tasks associated with services provided by the PRD What We Are Looking For PhD or equivalent advanced degree in relevant research field (note, highly preferred candidate must have exceptional research experience if no PhD) We are seeking candidates with expertise in one of the following subject areas: Nursing/Health Science/Life Science Candidate 3-5 years’ experience as a primary researcher in the relevant field (note, time spent doing a PhD counts as research experience) Candidate 1-2 years’ experience in scholarly publishing, with at least 1 of those years as a professional editor/Editorial Associate handling peer review, etc. Basic knowledge of the publishing process High-level knowledge of the peer review process Attention to detail Good communication skills and the ability to collaborate “Head down – plough on” approach to workload / Ability to stay focused Fluent in English (though not necessarily a native speaker), with excellent writing and oral skills Desirable Proven interest in scholarly publishing Experience as a reviewer/editor, Knowledge of common editorial policies and practices, at least specific to their field of expertise Experience using a supported EEO (e.g., Editorial Manager, ScholarOne, Phenom) Broad understanding of the scholarly publishing business, including the transition to Open Access For colleagues working on non-English-language journals, proficiency in that language is desirable but not essential About Wiley Wiley is a trusted leader in research and learning, our pioneering solutions and services are paving the way for knowledge seekers as they work to solve the world's most important challenges. We are advocates of advancement, empowering knowledge-seekers to transform today's biggest obstacles into tomorrow's brightest opportunities. With over 200 years of experience in publishing, we continue to evolve knowledge seekers' steps into strides, illuminating their path forward to personal, educational, and professional success at every stage. Around the globe, we break down barriers for innovators, empowering them to advance discoveries in their fields, adapt their workforces, and shape minds. Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact tasupport@wiley.com for assistance. We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow. We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. Wiley proactively displays target base pay range for United Kingdom, Canada and USA based roles. When applying, please attach your resume/CV to be considered.

Job Description Assistant Editor (Food Science) Location: Noida, Uttar Pradesh, IND Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it’s in our differences that we empower the way the world learns. About The Role Work Model: Hybrid (On-site presence required 8 days per month) Preferred Subjects: Food Science Assistant Editors are research subject matter experts – individuals with research experience in a particular field of study - who are responsible for managing tasks associated with services provided by the Wiley Peer Review Desk where subject expertise is required or highly advantageous (including but not limited to manuscript triage, reviewer selection, evaluation of reviewer reports, integrity screening, scope assessment, referral and transfer handling etc.) ahead of export to production. Assistant Editors are entry-level with experience as an Editorial Associate or limited prior experience as a handling editor; they almost certainly have experience as an author, reviewer, and potential as a guest editor or junior member of an editorial board, but are unlikely to have experience handling manuscripts through peer review. How will you make an impact? Undertake screening and peer review activities for manuscripts in their relevant/broad subject area: Undertake subject-matter-expert (SME)- driven screening for manuscripts at the appropriate point in the workflow, either during holistic manuscript handling or as a point of escalation for a peer review service. Raise integrity concerns because of the SME screen/check via appropriate channels. Evaluate new submissions for their suitability for the journal, taking an immediate decision with the appropriate decision rationale, in line with the journal’s policy/scope. For suitable manuscripts, select and invite reviewers. Assess reviewer report(s) and decide to Accept/Reject/Revise/Refer manuscript (new/transferred/revised submission); Assess revised manuscripts for the extent and quality of the changes made, and determine whether a final decision can be taken or whether further external review is needed; In the course of manuscript assessment (before or after external review), when a rejection is being rendered, identify appropriate journal(s) from within the portfolio as target titles for transfer. When a rebuttal is submitted, review the arguments and take appropriate action promptly: Pilot Projects/Special Projects Participate in proof-of-concept projects Report findings promptly within the stipulated timelines and framework Performance Improvement Review performance reporting to identify trends or opportunities for improvement of the peer review services offered. Engage with senior colleagues and line managers to understand areas of personal performance improvement opportunities. Participate in subject area clusters comprised of handling editors in the field from both Publishing Development, The Wiley Peer Review Desk, and the Comprehensive Editorial Evaluation Team. Training & Development Stay abreast of the subject area and maintain community connections through attendance at both virtual and local seminars/webinars/conferences. Provide peer-to-peer training and assist in the preparation of vendor accreditation programs and training documents Act as an escalation point for vendors performing tasks associated with services provided by the PRD What We Are Looking For PhD or equivalent advanced degree in relevant research field (note, highly preferred candidate must have exceptional research experience if no PhD) We are seeking candidates with expertise in one of the following subject areas: Food Science Candidate 3-5 years’ experience as a primary researcher in the relevant field (note, time spent doing a PhD counts as research experience) Candidate 1-2 years’ experience in scholarly publishing, with at least 1 of those years as a professional editor/Editorial Associate handling peer review, etc. Basic knowledge of the publishing process High-level knowledge of the peer review process Attention to detail Good communication skills and the ability to collaborate “Head down – plough on” approach to workload / Ability to stay focused Fluent in English (though not necessarily a native speaker), with excellent writing and oral skills Desirable Proven interest in scholarly publishing Experience as a reviewer/editor, Knowledge of common editorial policies and practices, at least specific to their field of expertise Experience using a supported EEO (e.g., Editorial Manager, ScholarOne, Phenom) Broad understanding of the scholarly publishing business, including the transition to Open Access For colleagues working on non-English-language journals, proficiency in that language is desirable but not essential About Wiley Wiley is a trusted leader in research and learning, our pioneering solutions and services are paving the way for knowledge seekers as they work to solve the world's most important challenges. We are advocates of advancement, empowering knowledge-seekers to transform today's biggest obstacles into tomorrow's brightest opportunities. With over 200 years of experience in publishing, we continue to evolve knowledge seekers' steps into strides, illuminating their path forward to personal, educational, and professional success at every stage. Around the globe, we break down barriers for innovators, empowering them to advance discoveries in their fields, adapt their workforces, and shape minds. Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact tasupport@wiley.com for assistance. We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow. We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. Wiley proactively displays target base pay range for United Kingdom, Canada and USA based roles. When applying, please attach your resume/CV to be considered.

Job Description Corporate Treasury manages the firm’s funding, liquidity, capital and relationships with creditors and regulators. The division is ideal for collaborative individuals who have strong quantitative analysis skills and risk management capabilities, as Corporate Treasury actively manages the firm’s financial resources which are constantly changing due to business activity, markets, risk appetite, regulations, and other factors. Liquidity Management Operations sits within the Corporate Treasury Division. A global, multi-faceted, and cross product function, the primary objective of the team is the funding of firm bank accounts, execution of core banking functions, supervision of payment processing and active monitoring of cash and security positions. Liquidity Management has teams across global offices, working closely together. The team has a rare opportunity to support products and business ranging from Foreign Exchange, Commodities, Credit, Equity, Interest Rates, Repo, Insurance/Pensions and bespoke structured derivative arrangements. The team manages a wide range of complex processes, with members developing skills and competencies around funding and treasury management processes and their respective business areas, legal agreements, technology flows and regulations. An Associate within Liquidity Management Operations will primarily be focused on the funding and supervision of bank accounts through performance of and reengineering of a number of operational processes. Ideally, the candidate will have experience in the area of liquidity, payments, treasury and funding processes. The candidate will be expected to perform these functions as well as demonstrating innovation and a proactive approach, highlighting inefficiencies, risks and implementing improvements. The role involves close partnership and interaction with a wide range of areas, including Credit Risk Management, Legal, Compliance, Sales, Trading, Corporate Controllers and other Operations teams. The candidate will be expected to have strong communication skills, and provide a high level of service to internal and external stakeholders. Your Impact Daily tasks include, but are not limited to: Reviewing current funding levels for firm bank accounts and providing oversight. Being an escalation point for internal issues and connecting with external agent banks. Resolution and escalation of funding shortfalls. Liaison with internal groups (Credit, Sales, Trading, Legal, Corporate Treasury, other Operations teams etc) to resolve funding issues. Supporting the development of new loan & deposit functions. Performing a number of control functions, ensuring the integrity of our processes. Required Qualifications Ability to generate creative solutions to problems and challenge processes; be willing to dig into the details to resolve issues. Confidence to interact with internal and external stakeholders. Strong organizational skills and the ability to cope with rapidly changing priorities throughout the day. Preferred Qualifications Functional Expertise - Keeps up-to-date with emerging business, economic, and market trends. Technical Skills - Attention to detail, takes initiative to broaden his/her knowledge, and demonstrates analytical skills. Knowledge of payments scheme requirements i.e. Target 2, SEPA, SWIFT and general cash management is a plus. Drive and Motivation - Successfully handles multiple tasks, takes initiative to improve his/her own performance, works intensely towards extremely challenging goals and persists in the face of obstacles or setbacks. Client and Business Focus - Effectively handles difficult requests, builds trusting, long-term relationships with stakeholders, and manages business expectations. Teamwork – Gives evidence of being a strong team player, collaborates with others within and across teams, encourages other team members to participate and contribute, and acknowledges others' contributions. Communication Skills - Communicates what is relevant and important in a clear and concise manner and shares information/new ideas with others. Judgement and Problem solving - Thinks ahead, anticipates questions, plans for contingencies, finds alternative solutions and identifies clear objectives. Sees the big picture and effectively analyses complex issues. Creativity/Innovation - Looks for new ways to improve current processes and develop creative solutions that are grounded in reality and have practical value. Influencing Outcomes - Presents sound, persuasive rationale for ideas or opinions. Takes a position on issues and influences others' opinions and presents persuasive recommendations. About Goldman Sachs At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers. We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

Title: Agile Project Manager About The Opportunity A growth-focused organisation operating in the IT services & software product development sector, delivering enterprise-grade digital transformation and product engineering solutions. We build and operate cross-functional engineering teams to deliver secure, scalable software for enterprise customers and fast-moving product lines. This is an on-site role based in India focused on driving predictable delivery through Agile and Scrum practices. Role & Responsibilities Lead and own delivery for cross-functional software teams using Agile/Scrum—plan sprints, facilitate daily stand-ups, sprint reviews, and retrospectives to ensure consistent cadence and high quality. Coach teams and Product Owners on Agile best practices, remove impediments, and cultivate a culture of continuous improvement and accountability. Manage product backlog priorities with the Product Owner: clarify requirements, define acceptance criteria, and ensure user stories are ready for development. Track and report delivery metrics (velocity, burndown, lead time); surface risks and drive corrective actions to meet milestones and SLAs. Coordinate release planning, manage cross-team dependencies and vendor interfaces, and lead risk mitigation and change-control processes. Maintain project governance artifacts—status reports, RAIDs (risks, actions, issues, decisions), and ensure alignment with SDLC and quality assurance standards. Skills & Qualifications Must-Have 4+ years of experience as a Project Manager / Scrum Master in software development using Agile/Scrum with hands-on ceremony facilitation. Proven use of Jira & Confluence for backlog management, sprint planning, and reporting; strong comfort with Agile metrics and dashboards. Excellent stakeholder communication, escalation management, and vendor coordination skills for on-site delivery in India. Bachelor’s degree in Engineering, Computer Science or equivalent; CSM/PSM or PMP with demonstrable Agile experience. Preferred Exposure to scaled Agile frameworks (SAFe), Kanban workflows, and multi-team dependency management. Experience in enterprise SaaS, fintech or product engineering environments and familiarity with CI/CD practices. Benefits & Culture Highlights Competitive compensation with performance-linked incentives and support for professional certifications and training. Collaborative, outcome-driven engineering culture emphasizing mentorship, continuous improvement, and ownership. On-site role enabling close collaboration with product and engineering leadership and faster career growth opportunities. Location: India (On-site). If you are an experienced Agile Project Manager who delivers predictable, high-quality outcomes and thrives in fast-paced engineering environments, we'd like to hear from you. Skills: agile/scrum methodologies,project managment,scrum

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? The Manager – Digital Product Management will lead the strategic vision, development, and implementation of cutting-edge Developer Productivity analytics solutions, focusing on empowering leaders and engineering teams with actionable insights into developer productivity across all phases of the Software Development Lifecycle (SDLC). This role requires deep partnership with various technology teams and systems of record like Jira, Rally, GitHub, SonarQube, XLR, and ServiceNow. The successful candidate will develop a comprehensive product strategy to support data-driven business decision-making, drive productivity improvements, and foster developers' well-being. Key responsibilities Define and Execute Product Strategy and Roadmap: Drive the execution of all product lifecycle processes, including market research, competitive analysis, planning, positioning, roadmap development, requirements definition, and product launch for Developer Productivity analytics solutions. Develop and communicate a clear product vision and strategy that aligns with overall business objectives, market opportunities, and the specific needs of internal developer users. Identify and analyze internal stakeholder needs, market trends, and potential partnerships, evaluating opportunities from both a build vs. buy and ROI perspective. Create detailed product strategy documents outlining business cases, high-level use cases, technical requirements, and projected ROI. Product Development & Delivery Leadership: Translate product strategy into detailed requirements for prototype construction and final product development by engineering teams, collaborating closely with multiple stakeholders on requirements grooming, design, architecture, and prioritization across multiple scrum teams. Partner with engineers, tech leads, scrum masters, and architects to define and prioritize capabilities and features for continuous release in an Agile environment. Own and meticulously maintain the product roadmap, defining short-term and long-term product enhancements. Performance and Operations Management: Identify and proactively manage program blocking issues, providing effective escalation management, anticipating and making informed tradeoffs, and balancing business needs with technical or operational constraints. Design and implement robust support processes for the analytics solutions, aiming for operational excellence and reliability. Monitor and evaluate product performance, utilizing data to identify areas for improvement and drive continuous iteration Subject Matter Expertise & Collaboration: Serve as the internal subject matter expert for Developer Productivity analytics solutions, providing guidance and support to various teams. Facilitate the development of Conversational BI solutions across the organization, enabling intuitive access to insights. Actively engage with the developer community and internal users to gather feedback and inform product development. Minimum Qualifications · Educational Foundation: o A Bachelor’s or Master’s degree in Computer Science, Data Science, Statistics, Mathematics, Information Technology, Engineering, or a related quantitative field. · Experience in Data-Driven Product Management: o 5+ years of experience in product management, with a demonstrable focus on data analytics, business intelligence, or developer tools. o A proven track record of successfully leading and scaling data product initiatives at an enterprise or line of business level, delivering tangible impact. o Experience in designing, developing, and implementing complex data products and analytics solutions, preferably within a developer-centric environment. o Demonstrated expertise in translating complex data insights into strategic business recommendations and driving measurable business results. o Experience with reporting frameworks, data visualization tools, and dashboards relevant to developer productivity metrics. Prior experience building and scaling developer productivity solutions is preferred. o A strong understanding and working knowledge of various SDLC tools, including but not limited to: Rally, Jira, GitHub, SonarQube, Jenkins, GitHub Actions (GHA), XLR, and ServiceNow. Understanding of various SDLC tools is preferred, and hands-on experience is a significant advantage. · Essential Skills: o Strategic Thinking and Problem-Solving: Ability to analyze complex data, identify root causes, design innovative solutions, and articulate a clear product vision aligned with business goals. o Leadership and Team Management: Excellent leadership and team management skills, with experience in leading cross-functional teams (including engineers, designers, and data analysts) through the product lifecycle. o Communication and Collaboration: Exceptional communication, presentation, and interpersonal skills, with the ability to effectively communicate complex data concepts to technical and non-technical stakeholders at all levels. o Agile Development Methodologies: Solid understanding and practical experience with Agile and Scrum methodologies. Indeed notes that certifications like Professional Scrum Master I are relevant for product managers furthering their skills in Scrum methods. · Optional Skills: · Product Management Certifications like Certified Scrum Product Owner (CSPO) or Professional Scrum Product Owner (PSPO) can be beneficial. Certified Product Manager (CPM) credentials can also be advantageous. · Relevant Technical Skills: Experience with programming languages commonly used in data analysis and familiarity with data warehousing solutions. · User Experience (UX) Principles: Experience with user-centered design, usability testing, and UX research to ensure the analytics solutions are intuitive and valuable to leadership. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

About This Role Wells Fargo is seeking a Financial Crimes Specialist in Financial Crimes Risk Management as part of Independent Risk Management and the Investigations Review Team (Quality Assurance) within Financial Crimes Investigations. In This Role, You Will Perform advanced quality assurance reviews including comprehensive reviews of multiple types of financial crimes preliminary investigations, cases, and controls in support of governance documents and regulatory requirements. Provide feedback to appropriate partners regarding identified material deficiencies or areas of opportunity including identification of inconsistencies. Lead or participate in moderately complex initiatives and deliverables within functional area and contribute to large-scale planning related to functional area deliverables. Ensure reports of complex financial crimes transactions, policy violations and suspicious situations with high levels of risk are complete and accurate. Investigate, research, examine, and report complex financial crimes transactions, policy violations and suspicious situations with high levels of risk. Evaluate the adequacy and effectiveness of policies, procedures, processes, and internal controls. Conduct data reviews, review findings, determine risk level and recommend resulting fraud prevention strategies. Perform investigative research, root cause assessment and consulting regarding highly complex financial crimes transactions, policy violations and suspicious situations with moderate to high risk. Perform detailed examination to detect transactional and relationship patterns, trends, anomalies and schemes across multiple businesses or products. Collaborate and consult with peers, and colleagues to resolve issues and achieve goals. Required Qualifications 2+ years of Financial Crimes, Operational Risk, Fraud, Sanctions, Anti-Bribery, Corruption experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Financial Crimes, Operational Risk, Fraud, Sanctions, Anti-Bribery, Corruption experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education. Posting End Date: 14 Aug 2025 Fraud investigations and Bank Secrecy Act (BSA) experience. experience conducting investigations of financial crimes transactions or policy violations, risk management and compliance, including researching and analyzing complex transactions to detect patterns, trends, and anomalies. banking industry experience. experience with fraud investigations and BSA laws and regulations. experience investigating, writing narratives Experience with Hogan, SVP and FCP. Ability to handle complex issues and make risk-based decisions. Excellent verbal, written, and interpersonal communication skills. Strong critical thinking and analytical skills, with high attention to detail and accuracy. Ability to prioritize work, meet deadlines, achieve goals, and work independently in a dynamic and changing environment. In-depth knowledge of banking products, banking processes, and financial institution structure. Strong decision-making, problem solving, and leadership skills. Advanced Microsoft Office (Excel, PowerPoint, and Word) skills. Experience in preparing comprehensive and meaningful feedback. Certified Fraud Examiner (CFE). Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants With Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment And Hiring Requirements Third-Party recordings are prohibited unless authorized by Wells Fargo. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Reference Number R-480139

About This Role Wells Fargo is seeking a... In This Role, You Will Support various operational tasks relating to subpoenas, levies and other legal documents representing Wells Fargo Seek ways to improve customer service experience and determine proper course of action based on customer needs Perform moderately complex administrative, operational and customer support tasks Negotiate with external customers to assure resolutions and deadlines are met Provide training to less experienced Operational Legal Specialists Receive direction from supervisor and escalate non-routine questions Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Interact with internal customers Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirement Required Qualifications: 2+ years of Legal Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Required Qualifications for Europe, Middle East & Africa only: Experience in Legal Operations, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Job Expectations: Candidate should be flexible to work on 7:30 PM - 4:30 AM shift Posting End Date: 28 Aug 2025 Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants With Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment And Hiring Requirements Third-Party recordings are prohibited unless authorized by Wells Fargo. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Reference Number R-478487

Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact. With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter. Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best. Learn more at www.stradaglobal.com Role: This position serves as SME and escalation point for all tax-related activities for their assigned client(s) Main Responsibilities Daily, monthly, quarterly, and annual reconciliation at the employee level Preparation of periodic and amendment reporting Maintenance of tax issue log and hosting regular review meetings with the client(s) Liaise with and provide oversight of tax payment and W2 vendors Perform UAT for tax updates and system enhancements Works hand-in-hand with Payroll Lead to ensure continuity of service delivery Participate in cross-departmental initiatives to ensure proper consideration of tax-impacting changes Address complex tax questions received via case from Employee Service Center Serve as lead for all tax related project and M&A activity for assigned client(s) Other duties, as assigned by your immediate supervisor and/or manager. Desirable Candidate Must Have Advanced skills in MS Excel to include V-Lookup, Pivot Tables, Macros Subject Matter Expertise in North America Tax, mapping, reporting and analysis Extensive experience engaging with federal, state, territory and local tax agencies for POA requirements, reporting/payment requirements and changes, notice resolution, and penalty abatement Related experience with 5,000+ Employees, multi-frequency payrolls, stock option processing, W2C processing (domestic and Puerto Rico), Retirees, client and management reporting of tax activity Subject Matter Expertise in federal, state, territory, local payroll tax and reporting requirements, inpat/expat requirements and taxes, stock option exercise tax and reporting requirements Excellent written and verbal communication skills Advanced analytical and problem-solving ability 3 year Degree/Diploma Flexibility towards shift (Days and hours of work are Monday through Friday, 8:30 am to 5:30 pm EST). This position may require long hours and weekend work At Strada, Our Values Guide Everything We Do Anticipate Customer Needs – We stay ahead of trends so our customers can grow and succeed. Own the Outcome – We take responsibility for delivering excellence and ensuring things get done right. Challenge Ourselves to Work Smarter – We move faster than the world around us to drive change and accomplish more. Empower Each Other to Solve Problems – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions. Care About Our Work – We understand that what we do impacts millions, and we have a responsibility to get it right. Benefits At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more. All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You’ll be informed of the specific checks applicable to your role and location during the recruitment process. Our commitment to Diversity and Inclusion Strada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success. Diversity Policy Statement Strada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. We actively support the advancement of underrepresented groups and provide reasonable accommodations for disabilities and religious practices. Applicants may request a reasonable accommodation by contacting their recruiter. Authorization to work in the Employing Country To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada. Please note: This job description does not limit Strada’s right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Disclaimer Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.

Job Description The Digital Workplace Engineer designs, implements, and automates collaboration and productivity services across Microsoft 365, DocuSign, and ChatGPT Enterprise. This role provides deep technical leadership and ensures platform performance, security, and alignment with business needs. Key Responsibilities Design and implement Microsoft 365 services, including Teams integrations, Exchange security governance. Automate user provisioning, monitoring, and configuration using PowerShell, Graph API, and Power Automate. Support DocuSign integrations with SharePoint, Teams, and other workflow systems. Manage secure usage of ChatGPT Enterprise and ensure governance and policy adherence. Serve as Tier 3 escalation for digital workplace platform incidents. Develop and maintain technical documentation and system architecture diagrams. Partner with cybersecurity teams to implement zero trust, identity protection, and information governance measures. Requirements Bachelor’s degree in Information Systems, Computer Science, or related field (or equivalent experience). 5+ years of enterprise IT experience, with 3+ years engineering Microsoft 365 and related cloud collaboration platforms. Expertise in Exchange Online, SharePoint, Teams, Intune, and Azure AD. Strong PowerShell scripting and automation proficiency. Experience configuring and supporting DocuSign, including templates, roles, and SSO. Familiarity with generative AI platforms and integration considerations. Strong troubleshooting and documentation skills; ability to lead technical projects and mentor junior staff. Preferred Certifications MS-203: Messaging Administrator Associate MS-700: Teams Administrator Associate SC-300: Identity & Access Administrator DocuSign eSignature Implementation Certification SC-400: Information Protection Administrator AI Practitioner About Us Every day, the oil and gas industry’s best minds put more than 150 years of experience to work to help our customers achieve lasting success. We Power the Industry that Powers the World Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success—now and in the future. Global Family We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work. Purposeful Innovation Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better. Service Above All This drives us to anticipate our customers’ needs and work with them to deliver the finest products and services on time and on budget.

About This Role Wells Fargo is seeking a Financial Accounting Associate. In This Role, You Will Provide support for financial accounting related matters for lines of business and control functions Review basic activities associated with maintaining ledger accounts, financial statements and regulatory reports Gather financial data for financial and regulatory reports Review data from the general ledger, unit reports and various financial systems to ensure accuracy Receive direction from managers and exercise independent judgment while developing understanding of financial control functions in accordance with the company's internal control policies Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Required Qualifications: 6+ months of Finance, Accounting, Analytics, Financial Reporting, Accounting Reporting or Risk Reporting experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: CA/CMA/CS/CPA/MBA/M.Com Job Expectations: CA/CMA/CS/CPA/MBA/M.Com with experience at a financial institution or accounting firm Knowledge and understanding of conversions, system analysis, data mapping, conversion reconcilement, validation and implementations Ability to grasp complex business issues quickly, recommend solutions, and drive for resolutions Knowledge of US GAAP/IFRS and Commercial Lending A solid understanding of the accounting, reporting, and internal control issues facing large, diversified US financial services institutions Strong analytical skills with high attention to detail and accuracy Excellent verbal, written, and interpersonal communication skills Experience executing a internal control assessment Track record of successfully partnering with others to drive change Ability to troubleshoot, identify and understand downstream impacts Demonstrated ability to take initiative, drive innovation, credibly challenge and proactively influence risk and control environments Ability to quickly evaluate emerging risks, understand impacts and implement appropriate adjustments to plan Posting End Date: 21 Aug 2025 Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants With Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment And Hiring Requirements Third-Party recordings are prohibited unless authorized by Wells Fargo. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Reference Number R-480321

A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology. Our Application Evolution Services team will provide you with the opportunity to help organizations harness the power of their enterprise applications by optimizing the technology while driving transformation and innovation to increase business performance. We assist our clients in capitalizing on technology improvements, implementing new capabilities, and achieving operational efficiencies by managing and maintaining their application ecosystems. We help our clients maximize the value of their SAP investment by managing the support and continuous transformation of their solutions in the areas of sales, finance, supply chain, engineering, manufacturing and human capital. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. Responsibilities As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Use feedback and reflection to develop self awareness, personal strengths and address development areas. Delegate to others to provide stretch opportunities, coaching them to deliver results. Demonstrate critical thinking and the ability to bring order to unstructured problems. Use a broad range of tools and techniques to extract insights from current industry or sector trends. Review your work and that of others for quality, accuracy and relevance. Know how and when to use tools available for a given situation and can explain the reasons for this choice. Seek and embrace opportunities which give exposure to different situations, environments and perspectives. Use straightforward communication, in a structured way, when influencing and connecting with others. Able to read situations and modify behavior to build quality relationships. Uphold the firm's code of ethics and business conduct. Job Description As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Use feedback and reflection to develop self-awareness, personal strengths and address development areas. Proven track record as an SME in chosen domain. Ability to come up with Client POC/POV for integrating/increasing adoption of emerging Tech. like Blockchain, AI et al with the product platform they are associated with. Mentor Junior resources within the team, conduct KSS and lessons learnt. Flexible to work in stretch opportunities/assignments. Demonstrate critical thinking and the ability to bring order to unstructured problems. Ticket Quality and deliverables review. Status Reporting for the project. Adherence to SLAs, experience in incident management, change management and problem management. Review your work and that of others for quality, accuracy and relevance. Know how and when to use tools available for a given situation and can explain the reasons for this choice. Seek and embrace opportunities which give exposure to different situations, environments and perspectives. Use straightforward communication, in a structured way, when influencing and connecting with others. Able to read situations and modify behavior to build quality relationships. Uphold the firm's code of ethics and business conduct. Demonstrate leadership capabilities by working with clients directly and leading the engagement. Work in a team environment that includes client interactions, workstream management, and cross-team collaboration. Good Team player. Take up cross competency work and contribute to COE activities. Escalation/Risk management. Position Requirements Required Skills: Have extensive or at least 6 years of SAP experience and has worked on multiple SAP ABAP implementation projects. Be flexible to work in 2nd shift (2 pm IST to 11 pm IST) Understand client requirements, provide solutions, functional specifications and implement technical components accordingly. Ability to create Technical Design Documents (TDD) and Unit Test documents for the technical solutions being implemented. Excellent Communication, analytical and Interpersonal skills as a Consultant and play a role of team lead. In addition to the above the candidate should have been involved in the following during the life cycle of SAP Support project. Unit Testing, Integration Testing User Support activities Exposure to ASAP and other structured ITIL methodologies Regularly interact with the onsite team/client Provide status updates in daily/weekly conference calls Maintain cordial relationship with onsite team/client Strong Knowledge in Forms (SAP Scripts / Smart Forms/Adobe Forms), Reports (ALV / Classical), Interfaces (ALE/IDOC, BAPI), Conversions (LSMW/BDC), Enhancements (User Exits, BADI, Enhancement Spots), Object Oriented ABAP, Workflows (Development, Configuration) Odata ( SAP ODATA Framework, Eclipse IDE and SAP Web IDE, OData service creation and Implementation ) Good experience in building OData services using NetWeaver Gateway and ABAP Preferred Skills Good Experience in SAP UI5/Fiori App development, implementation and configuration Good Experience in SAP HANA - CDS Views Good Experience in using SAP BOPF Framework ITIL 4 Certification Having Implementation experience is added advantage Managed Services- Application evaluation services At PwC we relentlessly focus on working with our clients to bring the power of technology and humans together and create simple, yet powerful solutions. We imagine a day when our clients can simply focus on their business knowing that they have a trusted partner for their IT needs. Every day we are motivated and passionate about making our clients’ better. Within our Managed Services platform, PwC delivers integrated services and solutions that are grounded in deep industry experience and powered by the talent that you would expect from the PwC brand. The PwC Managed Services platform delivers scalable solutions that add greater value to our client’s enterprise through technology and human-enabled experiences. Our team of highly-skilled and trained global professionals, combined with the use of the latest advancements in technology and process, allows us to provide effective and efficient outcomes. With PwC’s Managed Services our client’s are able to focus on accelerating their priorities, including optimizing operations and accelerating outcomes. PwC brings a consultative first approach to operations, leveraging our deep industry insights combined with world class talent and assets to enable transformational journeys that drive sustained client outcomes. Our clients need flexible access to world class business and technology capabilities that keep pace with today’s dynamic business environment. Within our global, Managed Services platform, we provide Application Evolution Services (formerly Application Managed Services), where we focus more so on the evolution of our clients’ applications and cloud portfolio. Our focus is to empower our client’s to navigate and capture the value of their application portfolio while cost-effectively operating and protecting their solutions. We do this so that our clients can focus on what matters most to your business: accelerating growth that is dynamic, efficient and cost-effective. As a member of our Application Evolution Services (AES) team, we are looking for candidates who thrive working in a high-paced work environment capable of working on a mix of critical Application Evolution Service offerings and engagement including help desk support, enhancement and optimization work, as well as strategic roadmap and advisory level work. It will also be key to lend experience and effort in helping win and support customer engagements from not only a technical perspective, but also a relationship perspective.

Description Purpose of role: Mid-level leadership role in Service Management. Maintain excellent service uptime levels for both external services for clients and internal high impacting tools. Maintain Engineers and architects within the team and provide higher management with a clear high level overview of the team’s activities and progress. Seniority is based on years of experience, knowledge and skill-set. This role is also hands-on in day-to-day operations of the team. Experience: 10+ years for Senior Manager (12+ years for Director position) Role: Technical, Sr. Manager / Director (MC) Knowledge And Skill-set Degree in Computer Science, Software Engineering, IT or related discipline 10+ years’ professional experience in infrastructure (on-premise/cloud) / Linux administration / networking / client project implementations and experience in leading a Infrastructure team Must have a strong background in Cloud infrastructure, from serverless up to containerization. Must have a general idea about (but not limited to): Cloud infrastructure, Continuous Integration/Continuous Deployment Must be an expert in Infrastructure best practices and practise them where applicable Must have in-depth knowledge of AWS (or similar), including: AutoScaling, S3, CloudFront, Route53, IAM, Certificate Manager, DynamoDB/MongoDB and RDS Must have in-depth knowledge of Jenkins or other CI/CD environments Must be familiar with cost optimisation both for clients’ and internal projects Must have the ability to develop and manage a budget Must have, at least, the following certification(s): AWS Certified Solutions Architect - Associate (Professional will be preferred) Must have an understanding of software development processes, tools, and skill in at least two languages (back-end/front-end/scripting/JS) Strong written and verbal communication skills in English. Must also be able to simplistically explain solutions to other team members and clients, who don’t necessarily have to be technical Experience with containerisation and orchestration Requirements Responsibilities: Lead the Infrastructure Operations team Act as an escalation point for the Infrastructure Operations Team Act as mentor and escalation point for the Support Engineering team Analyse system requirements Recommend alternative technologies where applicable Work closely with the higher management and provide high level reporting of the team’s activities Have the ability to document his/her work in a clear and concise manner Always be on the lookout for gaps in the general day to day operations Provide suggestions for where things can be automated Work closely with internal stakeholders (Delivery Managers, Engineers, Support, Products, and QA) for implementing the best solutions for clients and define clear roadmaps and milestones Work closely with the Engineering Directors to define architecture standards, policies and processes, and governing methodologies on the aspect of (but not limited to) infrastructure, efficiency, security, and reliability Draft, review and management of proposals and commercial contracts Carry-out Management tasks such as resourcing, budget, proposals and commercial contracts preparation/review, mentoring, etc

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities. Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore. WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. Why we're hiring: "WPP is at the forefront of the marketing and advertising industry's largest transformation. Our Global CIO is leading a significant evolution of our Enterprise Technology capabilities, bringing together over 2,500 technology professionals into an integrated global team. This team will play a crucial role in enabling the ongoing transformation of our agencies and functions." As we continue this transformation journey. This role will carry out the effective and efficient everyday technology operations for WPP ET. A trusted pair of hands to deal with level 1 and 2 issues as they present to the IT Service Desk and a trusted resource for Infrastructure and Management personnel to assist with project work when needed. The role will report into the Enterprise Technology Operations Lead and work closely with other teams within Enterprise Technology. What you'll be doing: Deliver outstanding, on-site support services to WPP employees, agencies, and visiting clients, operating within predefined structure, methodologies, and standards set by WPP ET This is a 100% onsite role Provide on-site support to the WPP agencies located in Gurgaon Provide onsite support for additional locations which may require travel (where applicable) Provide remote support, as needed, to WPP agencies across APAC. Ensure IT deskside operations and all standard technology services, including meeting room AV, are delivered and supported as needed Develop excellent relationships with the business user base Lead a customer-centred culture, championing activities to empower end users to get maximum utilization out of their technology tools Educate the business on how to use the Enterprise Technology service and maximise benefits Log all IT engagements into a ticketing system to ensure IT demand and performance data can be reported upon Onboarding and offboarding of new and departing employees, including user account administration and asset management Level 1 and 2 incident and problem management, including diagnosis, liaison with appropriate internal and external resources to drive resolution, and ticket management throughout the resolution process Ensure security procedures are followed, and 3rd parties are monitored during service engagements Escalation of issues to Infrastructure and/or Management teams as needed Manage and support simple user and office relocations Understanding of unique line-of-business technologies Compiling, documenting, and maintaining Service Desk knowledge base and standard procedures Deployment of hardware and software to end users Management and installation/removal of break/fix or warranty replacement of IT related equipment IT asset procurement, inventory and Life cycle management Work with all the IT functions within the Enterprise Technology operating model to ensure the needs of the business are fulfilled Support WPP Global in promoting global standards and ensuring local implementation Support other IT teams with IT changes and ensure support priorities are localised and executed to plan Escalation management and work with third-party suppliers to ensure operational services meet business requirements Perform basic device troubleshooting including resetting devices, cable management, providing console access for 3rdlevel teams/partners as part of Incident break fix or scheduled changes Perform/be accountable for infra testing pre/post deployment of changes through either Incidents or Projects, work with local application owners for additional testing Facilitate and support refresh of local infrastructure (network and server) Support the review of local licencing demand for software assets Availability where necessary for out-of-hours support Other duties as needed What you'll need: 3 – 5 years in an IT help desk / desk side support role Strong cross-platform experience in Windows and Mac, along with working knowledge of AV technology Excellent problem-solving skills Can-do attitude Someone that can empathize and communicate effectively with end users Builds excellent relationships, based on trust and mutual respect Excellent written and verbal communication skills Able to manage time effectively and set priorities appropriately Able to maintain professional demeanour under stress while remaining friendly and approachable to ensure a positive user experience Who you are: You're open : We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working. You're optimistic : We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected. You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day. What we'll give you: Passionate, inspired people – We aim to create a culture in which people can do extraordinary work. Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry. Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge? We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. Please read our Privacy Notice (https://www.wpp.com/en/careers/wpp-privacy-policy-for-recruitment) for more information on how we process the information you provide.

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities. Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore. WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. Why we're hiring: To handle all GL related activities, handling clients call and helping the cited in case of any queries and supporting the team in case of any adhoc request, closing of GL without any discrepancy. Adept in managing & leading teams for running successful process operations. What you'll be doing: Monthly flash should be as per agreed business calendar General ledger scrutiny Review of Balance sheet Reconciliation Clean up and updates on Intercompany mismatches, etc. Fixed Asset Register Demerger Media Credits Completion of Stat audit SOX Compliance Team Management: Weekly review with the team on the progress, issues & achievement and to share the report with Management. Escalation on team issues should be resolve in consultation with vertical head. Ensure team adheres to HR Policy, WPP Policy & Code of Conduct, Time & attendance policy of the organization. Review team deliverables on a weekly, fortnightly & monthly basis to upskill levels of efficiencies. Ensure team delivers their roles & responsibilities as defined in their KRA-KPI & execute Performance Improvement Plans for under performers in the team as per the PIP Plan Any other initiative on organization level What you'll need: Minimum 15-20 years of experiencing in GL and Accounting department Qualification - CA Should have an experience in SSC/BPO/ITES Strong communication skills for negotiation & reconciliation Adept in managing & leading teams for running successful process operations and experience of developing procedures & service standards for business excellence Commercially focused with a strong Client service approach Confidence in dealing and building relationships both internally and externally Well organised with strength in prioritizing Flexible attitude to achieve results. Calm under pressure. Who you are: You're open : We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are accepting: of new ideas, new partnerships, new ways of working. You're optimistic : We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected. You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day. What we'll give you: Passionate, inspired people – We promote a culture of people that do extraordinary work. Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry. Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge? We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. Please read our Privacy Notice (https://www.wpp.com/en/careers/wpp-privacy-policy-for-recruitment) for more information on how we process the information you provide.

Role Overview We’re looking for a hands-on and detail-oriented HR Operations Manager / Sr. Manager to lead core HR processes, ensure compliance, and enhance employee experience through strong systems and process improvements. Ideal for someone who enjoys solving HR challenges in a fast-paced setup. 1. HR Operations & Process Excellence Oversee the end-to-end employee life cycle, including onboarding, internal transfers, exits, and offboarding along. Standardize, document, and continuously improve Standard Operating Procedures (SOPs) to ensure smooth, efficient, and compliant operations. Monitor and achieve agreed TATs and SLAs while enhancing employee satisfaction. Continuously evaluate HR processes to improve efficiency, accuracy, and the overall employee experience. 2. Payroll, Compensation & Benefits Lead accurate and timely payroll processing in coordination with Finance and payroll vendors. Ensure correct disbursement of salaries, reimbursements, variable pay, and full-and-final settlements. Manage benefits administration including Mediclaim, Gratuity, Flexi-Benefits, and wellness programs; coordinate with brokers for renewals and claims. Support internal and external payroll audits and prepare compliance reports as required. 3. HRMS, Technology & Automation Lead the implementation, optimization, and ongoing improvement of HR technology platforms Automate workflows, digitize employee records, and enhance self-service capabilities. Develop and maintain HR analytics dashboards and reports to monitor key people metrics. Utilize data-driven insights to identify trends, address challenges, and recommend process and policy improvements. 4. Statutory Compliance & Risk Management Ensure 100% compliance with labor laws and statutory requirements, including PF, ESI, PT, LWF, Shops & Establishments, etc. Conduct periodic audits to identify and close compliance gaps. Stay updated on changes in legislation and proactively adjust policies and processes. Identify HR-related risks early and develop mitigation strategies. 5. HR Policies & Governance Develop, implement, and maintain HR policies and guidelines that comply with applicable laws and reflect organizational values. Ensure consistent and transparent communication of HR policies across the organization. Review and update policies regularly to align with best practices, industry benchmarks, and legal requirements. Partner with leaders to ensure policies are applied fairly and consistently. 6. Employee Relations & Engagement Serve as a point of escalation for complex employee relations matters, providing guidance and resolving conflicts effectively. Collaborate with the HR team and managers to address employee concerns, performance issues, and disciplinary actions. Promote a positive work culture and employee engagement through effective communication and initiatives. 8. Team Leadership Lead, mentor, and develop the HR team to deliver high-quality, consistent HR services. Set clear expectations, allocate responsibilities, and monitor outcomes to achieve functional and organizational objectives. Foster a collaborative, inclusive, and growth-oriented environment for HR team members. 9. HR Data, Analytics & Insights Oversee the accurate collection, analysis, and reporting of HR metrics such as attrition, headcount, payroll costs, and engagement scores. Present insights and recommendations to leadership for informed decision-making. Build predictive capabilities in HR data to anticipate trends and proactively address workforce challenges. Requirements · MBA / PGDM in HR · 7–12 years of HR operations experience (2+ in a managerial role) · Strong knowledge of payroll, compliance, labor laws · Hands-on with HRMS and Excel (pivots, dashboards, etc.) Good to Have · Experience in retail, pharma, or multi-location companies · Built HR processes from scratch · Strong in vendor and stakeholder management OKRs You’ll Drive at ZenoHealth · Zero HR & statutory audit non-compliance · Continuous improvement in HR operations & systems · Maintain attrition within targets · Improve employee engagement · Make Zeno the best place to work

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Senior Technical Program Manager Overview The Mastercard Network & Digital Payment Services (part of Product and Engineering) team is looking for a Senior Technical Program Manager to define program strategies and to drive our eCommerce product and platform strategy forward by consistently innovating and problem-solving. You will manage implementation of multiple projects/programs ensuring product strategy goals and requirements are delivered with quality. As Senior TPM, you will interact with product managers, Business Operations, Infrastructure, software development managers, developers, and senior leaders across partner teams in the Product and Engineering organization to deliver complex projects and programs. You will define roadmap deliverables, develop program execution plans, leader scrum teams, track and report on progress, anticipate risks, provide escalation management, make sound trade off decisions, and balance business needs versus technical constraints. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. You are expected to be detail oriented, with strong technical background and excellent problem-solving skills. The Role Act as Lead Technical Program Manager for managing deployment and end to end program delivery. Responsible for planning, execution, and delivery for an existing technology product or program Responsible for the end-to-end release engineering process for delivering new and updated software releases to our customers. Proactively manages the end-to-end delivery of engineering work though the engineering team and all dependent organizations Reports on progress, ensuring dependencies are covered Operates between teams and architectures while removing all blocking issues leading to a successful delivery Clearly articulate scope, timelines, dependencies, owners, actions, risks, and mitigations Responsible for deployment validation. Need to coordinate with multiple teams in case of any issues. Participate in the release cycle, which involves environments like Stage, ITF, MTF and prod. Participate in gating, implementation plan reviews, deployment validation, resolving all the issues and ensuring alignment across multiple Offshore and Onshore teams. Track which features and fixes are included in any given release to help delivery across customers. Skills Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadership. Manage from the front, prioritize, and drive the bigger mission forward by translating vision into results. Demonstrated experience breaking down problems, organizing work, planning work/sprints, ability to work in a deadline-driven work environment, attention to detail, and ability to multitask and delivering technical programs in agile/waterfall delivery models. Coordination and organization skills and the ability to work with multiple stakeholders and vendors across locations to ensure success of the project Technical capability to effectively solve software engineering challenges. communicate with engineers, scope technical programs, and identify technical risks Knowledge of software engineering and operations best practices including coding standards, code reviews, source control management, build processes, testing, and operations 5+ years of software engineering, systems engineering, system architecture, or technical product/program management experience (in software project space). Implement Bitbucket branching and merging operations for configuration. Hands-on experience in Jenkins, Bitbucket and Splunk. Good to have PCF, SonarQube and Postman knowledge. Experience in eCommerce or Payment space (is nice to have) Education Bachelor's degree in Information Systems, Information Technology, Computer Science or Engineering or equivalent experience. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Job Summary To be the source of reference within the Business Unit in facilitating and promoting the understanding of OR and compliance requirements. Continuously evaluate and identify operational risk implications of business strategies and programmes, and provide guidance on any operational risk remediation with support from SORO and respective risk owners Assist Head – BRM in supporting Retail Banking COO initiatives and in driving adoption of initiatives at the country level Responsible for adherence to specified BAU operational risk deadlines Lead and support implementation of OR initiatives for the Business Unit. Accountable for ensuring Risk Acceptance requests are completed by process owners for material risks and control failures identified. Accountable for the provision of these templates to second line operational risk team for review and approval prior to submission to relevant governance forums / committees Responsible for the implementation of the Control Sample Testing (CST) process, sampling and testing the population of controls to ensure compliance with agreed control standards, including facilitating the monitoring / collection of any Key Control Indicators (KCIs) Responsible for ensuring quality of information recorded in the risk tracking system, as well as ensuring accuracy, completeness of data, driving the timely resolution of outstanding actions Responsible for supporting the business in minimizing operational risks and losses, and ensuring material operational losses are investigated to prevent recurrence Ensure risk ownership by Country Process Owners over centrally / GBS performed validation checks is retained at the country level – specifically ownership of residual risk evaluations and associated remediation activities Identify non-standard processes within the business, and ensure appropriate control mechanisms are implemented and monitored for effectiveness Proactively communicate with the Business Head and SORO on operational risk issues. Escalate significant events to Business Head /SORO as appropriate. Coordinate and consolidate operational risk and loss reporting of the unit for the reporting to the CNFRC, SORO and Business Unit Head. Ensure data accuracy and completeness. Design and implement control measures and monitoring plans for compliance and operational risk management. Ensure effectiveness of controls for compliance monitoring and risk management. Undertake and/or coordinate periodic business monitoring (self-assessment) activities within the Business Unit and escalate findings and or breaches to Business Unit Head and SORO, when they occur. Could act as the Unit Money Laundering Prevention Officer (UMLPO), or cooperate with the BMLPO to ensure appropriate internal controls and procedures for money laundering prevention are in place and functioning as intended. Where appropriate, assist in the investigation of financial crime risks. Identify gaps and arrange training on compliance and OR for staff. Carry out gap analysis between Group circulars, Regulatory circulars and country process notes Key Responsibilities Strategy He should be able to understand and align to the bank’s strategy and should be able to ensure that controls put in place do not become bottleneck in achieving the goals. Business The incumbent would need to understand how the business banking operates and accordingly perform the duties under this role Processes The incumbent may be required to review the business banking processes, the controls and their results for which the appointment is being done. People & Talent The incumbent should be able to manage, handhold, develop talent of his teammates. Identify training and development needs, provide congenial atmosphere for team to work efficiently Risk Management Responsible for providing guidance to the business on working towards an advanced MCA, driving improvements in year-on-year average MCA ratings With the guidance and support from Risk Owner and Process Owner, continuously identify and evaluate operational risks arising for new products and new business, regulatory and thematic risks, and drive the implementation of appropriate controls to mitigate these risks in country Responsible for mentoring Retail Banking – Business Banking staff. Responsible for ensuring compliance with policies applicable to Retail Banking – Business Banking which impact operational risk. Challenge processes, procedures, and policy if there is opportunity for improvement Responsible for speaking out on emerging risks Responsible for identifying knowledge gaps, facilitate development of training on Operational Risk for the business Participate in periodic peer reviews, subject to business need, to ensure consistency of risk management approach and support the business in embedding best practices Governance Monitor and track Issues and Events Track actionable from Internal and external audits Ensure reporting timelines are adhered Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the [India / CPBB / Business Banking] to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Reserve Bank of India prescribed responsibilities and Rationale for allocation]. Key stakeholders Business Banking Products team, Business Banking Sales team, Business Banking VCGM, CFCC, Country Operational Risk Officer, FCC, TPRM, Operational Resilience Team Other Responsibilities Cross team collaboration and leadership skills – proactive engagement with Business Unit Head and all responsible persons in the Unit. Effectiveness of the control and monitoring of operational risk, compliance risk prevention at the Business Unit level. Satisfactory results on audit undertaken by Group Internal Audit, regulators and external auditors. Timely communication of changes to the regulatory environment and internal Policies from Legal & Compliance and Operational Risk Management Group. Timely reporting and escalation of all operational risk exposures. Regulatory champion and process champion for Business. Skills And Experience Risk Management Assurance and Governance MS office Analytics Digital People Management Stake Holder Management Qualifications Minimum Graduate or Post Graduate with relevant Business Banking and Medium Enterprise industry experience About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Job Summary The role is responsible for the identification, assessment, and mitigation of the local risks within the Markets business. The role requires collaboration with 2nd and 3rd line and BRMs within Markets and CIB to ensure compliance with regulations and to implement effective risk management strategies. Key Responsibilities Strategy Support in developing risk conduct across Markets, focus on bringing functional teams up to industry standards to ensure team meets policy Business Oversight and ownership from a risk perspective of all open risks related to Markets and specifically Business & Client Solutions, this should include all jurisdictions where reporting is required. There should be an emphasis on knowledge in a key markets EMIR/MiFID/DF etc Risk Management Work closely with the Business & Client Solutions team to ensure their risk framework efficiently matches the current risks Work with operation teams, group risk and compliance if there are any incidents that need to be reported to a regulator – making sure that key stakeholders are kept informed of developments Audit face off & task ownership e.g. responding to requests during fieldwork Prepare for audits by ensuring any concerns are fully documented and where possible resolved prior to audit Work with audit and be a focal point for them where needed Performing risk assessments for ad-hoc events such as external event read-across Primary Risk / Event Incident Response Mgmt. (flash, escalation). All risk incidents are shared across all stakeholders as per policy Ensure all risks are correctly logged in a timely manner into the bank’s risk monitoring system M7 administration (Risk event logging) RCSA Completion - Refreshes and annual submissions Evaluation and escalation of risk profiles to relevant committees / forums Control Oversight for GPOs Oversight of service management e.g. IGAs, BCP planning, TPCP, TPRM Implementation of policies and procedures into BAU (Markets specific and firm-wide) Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders Trading and Sales COO Operations BRMs Skills And Experience Operations Back Office Process Improvement Managing Change Operational Functions Operations Risk Management Qualifications University degree preferred About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Job Summary The jobholder as Settlement and Support head is accountable for overall management and control of Securities Services Settlement and other related support functions (FX, tax, etc) in India. This role will have responsibility to run the daily settlement and operations to service the clients & support the business. This is a key leadership role which will strongly focus on driving standardisation, improving client experience, streamlining processes and developing talent within the team. Key Responsibilities The jobholder leads a dynamic, multi-product in Custody and Clearing Settlement team responsible for managing critical settlement processes and other relevant processes including but not limited to Tax and FX processing, whilst ensuring controls and delivering a high-quality service to a diverse range of highly demanding clients. The jobholder plays a role in the definition and implementation of transformation initiatives, service, and control standards within its sub-functions. The job holder leads a dynamic team responsible for delivering high quality services to some of the most demanding clients. He plays a pivotal role in defining and maintaining operational services for large financial institutions, Global Custodians including leading international banks, broker-dealers, fund managers and insurance companies, social security funds and others. The role requires extensive collaboration with regional and country functions such as our hub operational teams (where relevant), Front Office, Sales, Client Management, Legal, Compliance, Risk and Product Management as well as a variety of internal support functions such as Risk, CFCC, Legal, ALM and Finance. To drive change in the local country teams when it comes to identifying opportunities for transformational projects but also in the managing of the day-to-day processes and controls and ensuring regional priorities are being worked on as part of our global agendas. The role requires extensive interaction with senior securities market individuals and infrastructures such as stock exchanges, securities depositories, clearing houses, local brokers, peer custodians, other market intermediaries as applicable. Close liaison with market regulators is also a key part of the role, building strong relationships and using in-depth market knowledge to be viewed by them as a trusted adviser for market advocacy. The job holder carries out the end-to-end securities settlement responsibilities in the country/market and works closely with the other internal stakeholders including but not limited to central hubbed teams, country business head, regional and group risk heads. To ensure that the operational units perform optimally and can articulate a forward-looking view of business growth, emerging local trends, and regulations to develop a platform consistent with the Bank’s and business’ strategic ambition. This role collectively responsible and accountable for the setting and governance of infrastructure processes and frameworks for robust compliance and controls. There is a focus on people management and client engagement required. Strategy Continually develop and enhance working practices to gain greater delivery efficiency and higher quality outcomes. Implements and manages service standards, as defined by central custody operations and defined within the TOM for the Securities Services business Ensures compliance with all Group and Country policies, Code of Conduct, statutory regulations and laws Ensures the operations team is optimised in terms of people, process, platform, product and place. This will include service, risk, efficiency, cost, control, capability and capacity planning Alignment of activities to support the in Custody and Clearing Operations utilities model for greater standardisation, process efficiency and cost reduction. Identifies strategic service delivery issues relating to technology, process, human resource, and service quality and implements appropriate solutions. Ensures the operations teams are optimised and that resources are effectively managed to rapidly fill any service gaps identified. Support Architecture changes in formulation of Best Practice and apply agreed methodologies in FSS and CIB. Deliver a robust control environment which mitigates the risk of loss and safeguards the Banks assets. Ensure the client experience is seamless based on efficient processing, timely resolution of client exceptions and is perceived as an enabler by the business to generate and retain client flows. Business Partner with the FSS business leads to ensure that the key services are being performed to the standard required. Alignment to FSS growth targets and creating an agenda which mirrors the aims of the Product & Solutions and Delivery team. Provides best-in-class operational client support service to address client’s operational queries and issues Participate in service reviews and due diligence visits with clients, market advocacy , business initiatives and operational and system projects affecting the team and division Ensures compliance with all relevant local and global regulatory requirements and industry best practices Drives continuous improvement culture to maximise Processing efficiency with controlled Cost Income Ratio Monitors client service standards to ensure high-quality operational and client support services are provided. Acts as escalation point for Settlement related operational issues – identifies remedial solutions and oversees timely, efficient implementation when required. Works closely with all members of the end-to-end journeys to ensure operational platforms support client service level agreements and internal benchmarks as well as identifying opportunities for automation Represents the in Custody settlement function at operational forums, groups and conferences where needed. Processes Accountable for managing critical settlement and its supporting processes and controls. Delivering a high-quality service to a diverse range of highly demanding clients. Accountable for end-to-end delivery of Setttlement for a particular country/market ensuring that we mitigate any operational, regulatory or client risks and enable the FSS businesses. Ensures an efficient and effective end to end product journey for local and international clients across both the onshore and central teams. Ensures that key business practices and service delivery processes are conducted in compliance with Group and country regulatory guidelines. Identifies operational risks and enhances control mechanisms, both for in-country processes and services hubbed offshore. Update local and regional management in a timely manner on notable operational developments and issues and drives the resolution of thematic client issues and process issues. People & Talent Develop, encourages and embeds a high-performance culture; develops talent to ensure a high-quality succession pipeline; drives improvement in people engagement and ensures the team is resourced and trained adequately Leads through example and builds the appropriate culture and values & sets appropriate tone and expectations from the team Ensures that holders of all critical functions are suitably skilled and qualified for their roles, with effective supervision in place to mitigate any risks. Periodically reviews team structure and supports opportunities staff development both within the country and into other markets. Chooses right horses for courses especially across all critical functions with effective supervision in place to mitigate any risks Sets and aligns job descriptions and objectives for direct reports and disseminates constructive feedback and rewards in line with their performance Risk Management Identifies all potential risks within business and operations and assesses, monitors, controls and mitigates accordingly Proactively tables all risk & control weaknesses to which the Group is likely to be exposed and ensures their timely heads up for mitigation Ensures operational incidents (losses or near misses) and client complaints are logged & escalated to all stakeholders including Country and Group on timely basis Ensures impeccable audit reports Governance Embeds the Group’s values and code of conduct in the Operations team to ensure that adherence with the highest standards of ethics and compliance with relevant policies, processes and regulations among employee’s forms part of the culture Ensures compliance with the highest standards of regulatory and business conduct and compliance practices as defined by internal and external requirements. This includes compliance with not only local banking laws but also anti-money laundering regulations and guidelines Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the Custody Settlement Operation to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders Internal Global Head Custody Operations Country Head, Custody Operations Securities Services Country Business Head Legal and Compliance Business teams for SS Country and Group Risk and Governance teams Country Product Legal and Compliance Finance, Treasury and ALM Country Technology Team External Regulators and other Government departments/officials Depository, Exchanges & Clearing Corporations Peer Custodians, Stock Brokers Industry partners, Banking Associations Concurrent and External Auditors Auditors for ISAE and other regulatory audits Other Responsibilities Embed Here for good and Group’s brand and values in SS Operations; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures Double hats across multiple functions within SS Operations (Custody & Fund Services) Skills And Experience Business Facilitation Manage Change Business Governance & Support Strategy & Business Model Service Delivery & Operations Manage Conduct Manage Risk Manage People Qualifications Market Knowledge: – Thorough understanding of the wider business, economic and market environment under the ambit of Securities Services across various Asset Class. Minimum15 years + of relevant experience Business Strategy and Model: – Knowledge of the banks business strategy and model appropriate to the role Risk Management: – Ability to identify, control and mitigate risks to which the organization is exposed Financial Analysis: – Ability to interpret the firm’s financial information, identify key issues based on this information and implement appropriate controls and measures Governance, Oversight and Controls: – Ability to assess the effectiveness of the firm’s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas This role would require 15+ years of relevant experience in capital markets, derivatives & fund services, thorough knowledge of banking routines, risk management, deep understanding of products and operational processes. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.