35637 Escalation Jobs - Page 28

Job description Experience required: 2+ years in IT Networks and Servers (Level 1 Engineer) Job Responsibilities: - Experience to manage Network Operations independently consisting of Routers / L2 & L3 switches / firewall / Internet VPN - Troubleshooting of LAN / WAN / Internet issues and recommending probable solutions along with impact analysis. - Good Knowledge of Cloud setup from network perspective. - Good knowledge of network protocols and multicast network. - Good knowledge on Linux Server administration and management - Analysis and troubleshoot of incidents and escalation of events. - Hands on experience in Cisco, Nokia, Huawei routers, Switches and firewall - Regular interaction wi...

Oversee 24/7 monitoring of network systems, servers, and applications. Acknowledgement of alarms for Core links/device monitoring Quickly identifying and resolution of network outages. Fault Identification Time for network elements. Updating stakeholders on incident resolution status. Inform stakeholders promptly about critical incidents and their resolutions. Regular communication with cross functional team members to improvise customer service experience. Coordination with Field, Third Party Providers, Partners such as Airtel/VIL/TTSL/TCL/GFGNL etc., timely update. Escalation to internal teams and followup till closure with proper RFO. Experience of 2 years with Network hardware like switc...

Job Description Process Manager - FCC Pune | Full-time (FT) | Financial Markets Shift Timings: APAC/EMEA/US |Management Level: PM| Travel Requirements: NA The ideal candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The role enables to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, candidate must be self-directed, proactive, and seize every opportunity to meet internal and ...

DESCRIPTION The Transportation representative acts as the primary interface between Amazon, Seller and delivery partners. Key job responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify trends to suggest process improvements About the team NOC (Network Operation Center) is the central command and control center for ‘Transportation Execution’ acro...

Job Description: Blended Process – US Insurance Claim Verification Location: Shillong Shift Timing: Evening & Night Shift Transportation: Provided during odd hours (up to 30 km radius) For Applying for this role please fill this google form: https://forms.gle/XkRcUxPtQXnGVyjA7 Role Overview We are seeking experienced professionals to join our US Insurance Claim Verification team. This is a blended process role involving both voice and non-voice tasks, supporting US-based insurance operations. The ideal candidate will have prior experience in an international voice process, preferably in US-based operations, with strong communication and analytical skills. Key Responsibilities Handle outbound...

7 - 9 Years 1 Opening Trivandrum Role description Role Proficiency: Handles Support related issues by leading and guiding the team to manage the support issue resolution within defined timelines and assist project manager in day to day project execution Outcomes: Co-ordinate and promote the effective functioning of incident/problem management activities across all of support teams Contribute to the planning of application/infrastructure releases and configuration changes Ensure Root Cause Analysis of all reported issues are completed within the timelines and permanent fixes are implemented to prevent issue re-occurrence Maintain knowledge base of known support issues and resolutions Create a...

Responsible for overall service operations management at the branch, ensuring effective coordination, scheduling, and execution of all service calls related to Acer and HP brands. Manages both warranty and out-of-warranty (OOW) service processes, ensuring adherence to brand-specific policies, documentation, and reporting requirements. Coordinates daily Acer and HP call allocation, ensuring optimal assignment of service jobs to field engineers based on skill set, availability, and location. Attends and actively participates in Acer and HP review meetings, presenting updates on open calls, service performance, escalations, and improvement actions. Provides technical support to engineers onsite...

Job description: Job Description Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution ͏ Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Su...

DESCRIPTION The Transportation representative acts as the primary interface between Amazon, Seller and delivery partners. Key job responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify trends to suggest process improvements About the team NOC (Network Operation Center) is the central command and control center for ‘Transportation Execution’ acro...

About this role: Wells Fargo is seeking a Senior Commercial Real Estate Portfolio Representative. In this role, you will: Evaluate moderately complex financial performance of borrower and guarantor based on a variety of factors and determining an appropriate risk rating, both qualitative and quantitative; this would include review of financial statements and compare it against Commercial Real Estate guidelines Analyze historical cash flows and developing proforma based on historical performance of the property and relevant market data Evaluate existing leases within the property to determine possible impact on cash flows by reviewing for pertinent clauses, such as termination options and go ...

About this role: Wells Fargo is seeking a Senior Commercial Real Estate Underwriting Coordinator In this role, you will: Support the Commercial Real Estate Underwriting functional area in servicing, underwriting, and asset management Work with individuals in more experienced roles to understand client needs and coordinate efforts to service clients by working closely with different departments in the Commercial Real Estate Underwriting functional area Perform moderately complex administrative, transactional, operational, and customer support tasks related to Commercial Real Estate Underwriting functional area Review credit reports from borrowers and ensure collected data meets all the regula...

Job description: Job Description Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution tim...

DESCRIPTION NOTE - This is a Fixed Term contractual role Quality Specialists play a vital role in establishing and maintaining comprehensive quality frameworks across our operations. Their primary responsibility begins with developing robust quality strategies in collaboration with customers and CPMs, encompassing metrics, audit approaches, and specific targets for each workflow. When quality issues arise, these specialists create prescriptive actions, examining data patterns to formulate effective solutions. They maintain a continuous improvement cycle by managing a critical feedback loop between operations and customers, drawing insights from multiple sources including quality auditors, si...

About this role: Wells Fargo is seeking a Senior Network Engineer to join our Internal Hosting implementation team. This team provides the foundational global network infrastructure (data center routers and switches) which includes building capacity and managing the lifecycle of our internal network modules. In this role, you will: Lead or participate in implementing network policies across routers Manage production networks including data centers Ensure the continuous availability of all data network services Identify gaps, risks and issues and navigate organizational structure to resolve them Perform quarterly proactive network testing to ensure proper functioning and reliability of the ne...

About this role: Wells Fargo is seeking a Senior Financial Reporting Analyst In this role, you will: Meet company's regulatory, Security and Exchange Commission, and other external financial reporting requirements Implement expertise as subject matter professional with a thorough understanding of reporting requirements, end to end reporting processes, and data needed to deliver accurate and complete financial reporting Lead implementation of complex projects and initiatives impacting one or more lines of business Provide accounting technical regulatory capital and regulatory reporting guidance Identify compliance and risk management requirements for supported area and may support implementat...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Platform Support Engineer (L3) is a seasoned subject matter expert who exercises excellent customer service skills along with the ability to apply technical knowledge to support processes such as Request, Incident, Problem, Change, Event, Configuration, Asset, Service Catalogue, Knowledge, and Service Portal, as well as custom scoped applications tha...

Software Engineer II Hyderabad, Telangana, India Date posted Oct 07, 2025 Job number 1891075 Work site 3 days / week in-office Travel None Role type Individual Contributor Profession Software Engineering Discipline Software Engineering Employment type Full-Time Overview Cyber threats are a growing concern, affecting people in every aspect of life. As technology becomes more essential to our daily routines, the risks of attacks and scams continue to rise. If you're passionate about protecting users through intuitive and effective cybersecurity solutions, we’d love to have you on our team! We are the Microsoft 365 Security team—a collaborative, innovative, and entrepreneurial group dedicated t...

DESCRIPTION Description Job Description for L2 associates Overview The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Summary of Responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance met...

JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Technical Coordinator Integr...

About this role: Wells Fargo is seeking a Lead Business Execution Consultant In this role, you will: Lead cross functional teams to strategize, plan, and execute a variety of programs, services and initiatives Drive accountability for assigned initiatives, limit risk exposure, and create efficiencies as appropriate Review strategic approaches and effectiveness of support function and business performance Perform assessments through fact finding and data requiring creative approaches to solving complex issues, and develop appropriate solutions or recommendations Make decisions in highly complex and multifaceted situations requiring solid understanding of business group's functional area or pr...

About this role: Wells Fargo is seeking a Senior Commercial Banking Portfolio Coordinator. We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow. In this role, you will: Review complex credit information of loans for companies and industries Provide support to the Commercial Banking Portfolio Management team and more experienced individuals in the credit approval process Perform complex credit investigations on companies and industries Utilize knowledge and inter...

About this role: Wells Fargo is seeking a Senior Operations Specialists in Payments. In this role, you will: Partner with group managers to design and implement strategic data to meet group or company goals Perform complex statistical analysis and applies analysis to initiatives that support business strategies Process broad based technical and business knowledge to anticipate emerging issues Recommend subsequent strategies and business directions Manage or participate on large cross group projects Make decisions on matters with some financial impact and risk Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Lead the EFIA Centre of Excellence tea...

General Information Locations : Hyderabad, Telangana, India Role ID 211342 Worker Type Regular Employee Studio/Department EA Studios - Quality Verification Work Model Hybrid Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. Quality Verification and Standards (QVS) Our Quality Verification and Standards (QVS) team is an integral part of our development process, consistently delivering actionable insi...

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance. TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about in...

About Citco: The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we’ll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the ...