Job Description Some careers open more doors than others. If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Wealth and Personal Banking (WPB) is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with USD1.4 trillion in assets. Across Asia, where wealth pools are growing faster than in any other region, HSBC’s wealth revenues grew 12% in 2019 (year-on-year) to USD5.7 billion. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking that best suit our customers’ needs. Role Purpose The jobholder is entrusted with the responsibility to direct and manage the growth of the Bank's business in one of the HSBC branches in the country. The branch being situated in a prime location of the city, has immense business potential for the WPB business. In view of the range of services, current size of the portfolio as well as the potential the location offers, the Branch is expected to be one of the leading branches of HSBC in INM. The principal objective is therefore to continue to grow this Branch to maximise contribution to area profitability in line with the Strategic and Area Operating Plans. This is to be incorporated by growing the deposit base for the bank and by focussing on growth of the Wealth Management business with a sharper focus on increasing the Bank's market share and HNI customer base in the catchment. The jobholder is required to coordinate marketing efforts, exceed customer expectations, actively manage attrition in the face of the stiff competition and closely monitor branch operations to ensure a high level of service delivery. Principal Responsibilities Ensure the growth of RBWM business for the branch in line with INM Strategic Plan / AOP projections Contributes to area/ branch profitability Monitors and implements best practices across the region Enhance Bank's market share in it’s area of operation Deliver service and support for non-RBWM business that is directed through branch and support cross-business collaboration.. Where there is CMB functions, manage interaction effectively. Ensure a consistently high level of product and service delivery across the branch Develop and maintain good customer relations Coach the team to achieve business goals and effectively meet customer needs. Ensure effective customer contact management is in place Contributes to enhancing the Bank’s image and visibility in the market place Ensure all customer complaints are handled sensitively and efficiently within SLA’s applying the TCF and Bank values Contribute to subordinate development and boosting branch morale at all times Accountable for the line management, sales management and coaching of all staff. Recruitment of new members into team, based on Bank Standard process. Engagement scores in line with GPS norms. Ensure effective succession plan is in place Create and maintain an environment where the branch team maximise performance and provide the highest quality service. Minimise operational losses by doing things right first time. Effective sales quality management. Manage and drive the collective performance of the team Achieve branch targets defined in the operating plan. Ensure visibility on sales floor and excellent customer experience. Monitors the activities by referring to the number of leads converted from walk in contact, GSIR’s and CRM generated leads resulting in needs fulfilled Operational Effectiveness & Control Awareness of the operational risk associated with the role and the action to be taken to minimize the likelihood of operational risk occurring including risk identification, assessment, mitigation and control, loss identification and reporting. Maintain HSBC internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators Maintenance of highest standards of risk management, control and risk and global standards Ensure we protect against financial crime Comply with the applicable laws, regulations, Group and local guidelines related to Sanctions and AML policy of HSBC while undertaking various day to day operations Remain alert and promptly report to the Sanctions Officer/ INM FCC office/ Line manager ( As applicable and required by the AML and sanction Policy) if a customer is found to be engaging in sanction evasion activities or violations of AML policy or any other related procedures. Understand the legal responsibility to be vigilant for unusual activity and reporting of the unusual activities Support the Country or Regional FCC AML Office/ AML Investigations by providing additional information when required Responsible for attending and successfully completing the AML and Sanctions related assigned training in the mandated timeframe Understanding the consequences of failing to attend or successfully complete the training as mandated by the AML Education Lead FCC; Requesting additional AML training that you deem necessary or appropriate to perform your jobs through your entity manager Demonstrate an understanding of PEP acceptance, prohibition, CDD & EDD guidelines in order to ensure that the INM RBWM is fully compliant with the PEP LoBP. Understand the relatively high reputational risk that arises from any perceived weaknesses in controls in respect of substantial cash deposits or withdrawals activity, wire transfer, monetary instruments and pouch and mail Responsible for ensuring that mandatory education / training and other compliance objectives are included in the performance objectives and are completed in a timely manner. To be aware and Identify high risk indicators for various products and Services offered by INM RBWM example Cash, insurance, credit cards products etc Ensure that all records are obtained in respect of INM WPB customers or New to bank customer for any products and services provided by HSBC are as per the process laid down. Must ensure that the prescribed process is being followed while dealing with non HSBC customers request for monetary instruments and wire transfers Ensure Adherence to the regulatory guidelines and internal AML & Sanction Policy of HSBC, which includes pouch and mail, monetary instruments, cash services and payment transparency Line of Business Procedures To be aware of AML risk posed by pouch and mail, Monetary instruments, cash services and wire transfer services and should undergo the mandatory training for the same Necessary remediation steps need to be undertaken in case if there is any breach or non-adherence to the policy laid down in the LoBP Must undertake necessary due diligence to ensure that the nature of the transaction is in sync with the customer profile, else raise it to line manager for further clarification The staff must be aware of the scope of services of various products and services that are offered and those which are prohibited because of the guidelines laid down in the line of Business procedures and must ensure the same is communicated to customer in a effective and polite manner Ensure adequate due diligence is undertaken by the Individual/team to ensure that the nature of the various transactions of wire transfer, cash services, monetary instruments are in sync with customer profile Undertake monthly review of the ‘Inbound Pouch Activity Register.’ Send a quarterly return to branch central team covering the attributes mentioned in Pouch and Mail Line of Business procedures Ensure adequate due diligence is undertaken by the team to ensure that the nature of the various transactions of wire transfer, cash services, monetary instruments are in sync with customer profile, else raise it to regional manager for further clarification Ensure all PEPs that are SCCs are assigned to a named Relationship Manager for management of the inherent risks relating to the PEP relationship. Major Challenges The job holder's main challenge is to grow the WPB business and achieve targets in his / her branch as per expectations laid out in the Strategic Plan / AOP. The Branch Manager needs to exercise strict control over the branch operations and costs without any compromise on service standards and quality of customer portfolio acquired. Given the fiercely competitive environment and a scenario of falling interest rates, the BM is required to continuously review service, sales and operations strategy, put forth recommendations and suggestions to the Regional Head / INM and, if necessary, re-organise resources to achieve the desired improvement in his/ her branch productivity. To protect bottom line in a scenario of narrowing spreads, the BM also needs to ensure quality of portfolio being acquired is as per the Sales Quality norms and guidelines The jobholder is also responsible for bringing about a strong change orientation in the organisation in its relentless drive to enhance its sales and service culture. This requires him/her to work closely with INM, Regional Head, HR in slotting the "right person for the right job" keeping in mind the diverse market sensitivities The jobholder must take adequate steps to grow the deposit base of the branch and identify opportunities to reduce the branch cost income ratio. The job thus requires a high degree of management planning, lateral thinking skills, interpersonal skills and change management. Role Context The jobholder is a key contributor to the INM WPB Branch Banking strategic team and is expected to work as the head of the catchment to develop the bank’s franchise for the INM WPB business to achieve greater market penetration. In recent years, banks and financial institutions in India have recognized the potential of personal banking as a major contributor to their growth and profits. Our Strategic Plan envisages Wealth Management as a key strategy for India. Also, the personal banking environment has witnessed a sea change with aggressive marketing strategies adopted by competition both in retail liability and asset segments. Apart from the competition from foreign banks like Citibank, Standard Chartered, etc. new Indian private banks like HDFC and ICICI have set up modern branches with state of the art technology and widespread distribution network bringing convenience to the customers' doorstep. This seconded by increased customer awareness has also resulted in demands for superior service and greater product differentiation. In the face of such aggressive competition, increasing market share requires a sharply focused approach to Personal Banking, coupled with the skills to sustain a high topline growth in a falling interest rate regime whilst maintaining a high quality customer base with simultaneous efforts at cost control. The jobholder has the authority to plan, direct and control the activities for the branch within the guidelines of the strategic plan and INM WPB policies, with a view to develop a highly motivated sales and service team and ensure sustained growth of the WPB business for the branch. He/she needs to ensure that all staff under him function within the boundaries of rules, regulations and policies determined by the Group Audit, INM, Compliance, Reserve Bank of India, and other regulatory bodies. The jobholder has to manage personal development of subordinates to ensure optimum productivity of staff and also resolves various operational/personal issues raised by officers, staff and union from time to time. The jobholder may be required to interact frequently with INM CPD/TSV/BSV/PTY/CRM/GPA/CMB, etc.) with regard to implementation of new products, promotions, systems, and other initiatives. While the jobholder would be primarily responsible for driving sales, improving service delivery and acquisition of customers, he / she would also serve as the executioner for driving the centrally formulated strategy plans for the business within the branch catchment, especially in the face of intense competition from foreign banks like Citibank, Standard Chartered, etc and Indian private banks like HDFC and ICICI Management of Risk Adheres to processes and controls to identify and mitigate risks and ensures timely escalation of control issues and reputation risks. Demonstrates leadership on regulatory and compliance matters. Maintains awareness of risk and minimizes the likelihood of it occurring through its identification, assessment, mitigation and control. Observation of Internal Controls Maintains HSBC internal control standards and addresses audit points and/or any issues raised by regulators in a timely manner. Fosters a compliance culture within the team, managing compliance risk and ensuring that the necessary training is completed. Optimizes relations with regulators. Role Dimensions Coverage & Management of all aspects of branch. Impact of sales processes and tools on productivity for all the branch staff. Delivery of KPI targets for the branch. Sales capacity planning, staffing, career progression and development plans for the branch staff. Requirements Knowledge / Experience Proven ability in team leadership and management Proven ability in Retail distribution Proven ability in relationship management in the Retail sector Demonstrate behaviours consistent with HSBC Values Proven adherence to controls and compliance with no significant breaches Expertise in financial planning and related systems and processes Proven ability in Wealth and Retail. Proven and progressive management experience. Strong marketing, sales, management planning, financial, leadership, project management and communication skills and good knowledge and control of risk management. Strong planning and organising skills. Ability to use numerical data to effectively manage branch performance. Excellent industry and sector knowledge. Good knowledge of Wealth and Retail distribution techniques and models. Skills Excellent interpersonal skills, with a particular emphasis upon inspiring, influencing and negotiating Coaching sales techniques, best practice and sales management on a team and one to one basis Planning and organising skills Analytical skills Problem solving skills Qualifications And Certificate Attain appropriate professional and regulatory qualifications as required by the local market Attain any internal standards as required by market Post Graduate with 5 to 10 years of experience Additional Information Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required . Useful Link Link to Careers Site: Click HERE You’ll achieve more when you join HSBC. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by The Hongkong and Shanghai Banking Corporation Limited, India Show more Show less

Description Job Profile: Catalog Assistant in Amazon.com operates in a global eCommerce environment without boundaries, and operates a diverse set of businesses in seven countries, including Retail, third party marketplaces, eCommerce platforms, web services for developers. In this role, the individual works on one or more critical tasks for a particular retail product category. These tasks include (but are not limited to) populating/procuring content for the product catalogs on the Amazon Web Site, interacting/coordinating with vendors/manufacturers, identifying and correcting errors/complaints, maintaining records of work received and work performed. The individual is expected to perform these tasks by using fair judgment in understanding instructions provided by the Process Lead/Manager. Roles And Responsibilities Handle the day-to-day volumes of the assigned tasks and ensure the given SLAs are met per quality standards. Understand and correctly use Amazons Retail Systems Platform (RSP) to support vendors and buyers in enhancing the retail selection on Amazons online catalog. Maintain records of day-to-day work by updating trackers to reflect work done. If there is a possible default on SLAs or quality, flag the escalation in time to the manager or lead Interacting and coordinating with vendors/buyers to accurately reflect the Amazon catalog for price, product details and other product-related information. Skills And Competencies Required Excellent written and oral communication skills in English. Strong business communication skills ability to communicate with internal/external stakeholders clearly and concisely. Basics in MS Excel Strong analytical skills Ability to do high school level arithmetic. Familiarity with navigating the internet research techniques on the internet and finding required information quickly. Ability to dive deep into a problem, perform Root Cause Analysis and identify constraints to recommend a solution on this, we will test the candidates' ability to think logically through a given issue, structure their thoughts, identify the problem correctly and then recommend appropriate solutions. Ability to deal with ambiguity use discretion and judgment to take decisions on critical business tasks based on available information. Flexibility in working in shifts and working hours. Basic Qualifications Bachelor's degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications Preferred Qualifications Knowledge of Excel at an advanced level Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - BLR 14 SEZ Job ID: A3010418 Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Ping Federate - MFA – Senior - L3 Role: Technology Lead Job Title: L3 Career Level: Senior Job Summary The Security Analyst/ Security Senior Analyst role will be primarily responsible for the daily operations of monitoring and review of the Access Management application and underlying infrastructure. This role will be responsible for working with end users, vendors, security leads as well as the other support teams to ensure successful operations of the infrastructure. Key Responsibilities Incident/Service Request intake and assignment to other teams if required. Incident analysis Incident triaging Change Impact analysis. Respond, troubleshoot and implement resolutions for common issues. Respond to system outages. Maintain Incident remediation and prevention documentation. Interact with technical personnel and other teams as required. Initiate escalation procedure to resolve incidents. Produce service level reports. Monitor directory infrastructure for potential issues. Monitor backup. Coordinate or participate in individual or team projects. Write technical articles for internal knowledge base. Provide performance metrics as necessary. Adhere to stated SLA’s and ensuring high standards for quality regarding project documentation/activities. Deploy changes as per the instructions. Application validation after changes Qualifications Education Bachelor or college degree in related field or equivalent work experience Work Experience 5-10-year experience Skills Expertise: Basic problem diagnosis, troubleshoot and remediation. Must have at least 5 years of relevant experience working on Ping Federate. Have experience in installation, implementation, configuration, deployment & troubleshooting on SSO product -Ping Federate, PingOne, Ping Access and MFA products – PingID, RSA, Azure MFA etc. Knowledge of federation protocols – SAML, Oauth & OpenID. Should have at least 5 years of experience on Access Management product (any product Cloud/On-Premises products such as Ping Federate - SSO, MFA Products – PingID, Azure MFA, RSA etc) Ability to work on a variety of common technical aspects on Access Management Solution like Version/Patch upgrades, IDP configuration Authentication Policies – Policies, Selectors, Policy Selectors& Sessions; Identity Profiles; Protocol Endpoints; Oauth Server – Scope Management, Client Registration Policies; Grant Mapping – IDP Adapter Mapping, Authentication Policy Contract Mapping, Resource Owner Credentials Mapping; Token Mapping - Access Token Management, Access Token Mapping, OpenID Connect Policy Management and application onboarding. Experience in managing Certificate & Key Management. Experience on design and development of monitoring scripts, and OGNL expression Hands on experience on monitoring tools like Splunk, HP SiteScope, Uptime Robot etc. Experience in pre-activity and post-activity validation. Good verbal & written communication, technical document writing Awareness of global security standards such as PCI, SOX, HIPAA Good knowledge of Operating System Internals on Windows/Linux/Unix Understands concepts of Authentication, Authorization, Provisioning, Identity and Access Management. Good knowledge of basic security concepts. Experience of using monitoring tools. Knowledge of Service Management / ITIL. Prior experience working in remote teams on global scale. Certification : ITIL or equivalent (Good to have) CIAM/Azure/AWS (Good to have) Work Requirements: Willingness to travel as required. Willingness to be on call support. Willingness to work in shifts. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

J ob Overview: Acsia is seeking a dedicated and qualified System Support Engineer to maintain and enhance its server, storage, and cloud infrastructure. The selected candidate will ensure high system availability, reliable service delivery, and optimized performance. The role requires hands-on experience with both on-premises and cloud-based technologies and the ability to provide Level 2 and Level 3 technical support. Key Responsibilities: Technical Responsibilities: Maintain and optimize server infrastructure. Administer and support on-premises and cloud environments (AWS, M365, EMS). Perform proactive server/service monitoring and maintenance. Manage patches for servers and storage systems. Maintain inventory and asset records for Server/Storage/Cloud environments. Generate daily and weekly system performance reports using NOC tools. Create monthly availability and performance reports via the IT Service Desk. Prepare quarterly infrastructure assessment reports (Excel, PowerPoint). Maintain accurate incident and resolution logs within the IT Service Desk system. Provide L2 and L3 technical support to end-users when required. Implement and track change management requests through the IT Service Desk. Adhere strictly to organizational compliance standards including ISO 27001:2022 and TISAX . On-Call & Escalation Support: Provide 24/7 on-call support for critical incidents. Client Responsibilities: Provide necessary access to facilities, systems, and data. Ensure timely availability of documentation required for service execution. Service Provider Responsibilities: Deploy a qualified, compliant, and background-verified on-site engineer. Perform regular infrastructure maintenance and timely updates. Monitor and respond to all IT Incidents, Requests, Changes, and Problems in line with agreed SLAs. Conduct and report quarterly audits of infrastructure performance to the Head of IT. Mandatory Requirements: Strong knowledge of M365, EMS, and AWS administration. Proven experience in server/storage/cloud support and asset management. Familiarity with ITSM tools, change/incident/problem management practices. Capability to deliver detailed reports and assessments in Excel and PowerPoint. Understanding and compliance with ISO 27001:2022 and TISAX standards. Willingness to undergo a technical interview and background verification as part of the selection process. Show more Show less

For one of our global data centre clients we are seeking a Design Director to be based out of Mumbai, India for a permanent opportunity. Overview: As the Data Center Design Director, you will join a global, multidisciplinary engineering team that includes architects, and structural, civil, mechanical, electrical, and controls engineers. In this high-impact leadership role, you’ll shape design strategy, enhance project delivery, and establish standardized procedures for future system development. This is a unique opportunity to collaborate across internal teams, external partners, and regulatory agencies to deliver world-class data center facilities. We are recognized for our speed to market, innovation, and reliability. As part of our global design team, you’ll help drive the creation of cutting-edge, sustainable infrastructure around the world. Our team thrives on collaboration, continuous improvement, and an energetic culture that’s transforming the industry. We're growing rapidly and looking for leaders who are passionate about professional development and technical excellence. Key Responsibilities: Lead coordination of design efforts across all engineering disciplines for data center critical infrastructure systems Facilitate weekly cross-functional meetings to address design coordination, milestone tracking, and issue escalation Drive process improvements and implement scalable design delivery solutions Develop and monitor key performance metrics related to design cost, quality, and timelines Collaborate with Engineering Leads to allocate resources and adapt designs to meet evolving internal requirements Define project scope, schedule, and deliverables in partnership with internal stakeholders and Project Development Managers Oversee document control workflows and ensure compliance of design deliverables Manage stakeholder coordination from concept through operations, ensuring alignment across the project lifecycle Coordinate submittal review and approvals during construction in collaboration with contractors and consultants Basic Qualifications: Bachelor’s degree in Engineering or Architecture 15–20 years of experience in data center or mission-critical facility design Deep understanding of multidisciplinary systems, pre-construction, and construction processes 7–8 years of project management or design leadership, including RFQ/RFP execution, team selection, budgeting, and consultant coordination Preferred Qualifications: Licensed Professional Engineer or Architect Direct experience with data center design, construction, operations, or facilities maintenance Proven track record with multidisciplinary infrastructure projects through design and commissioning Strong knowledge of building codes, environmental regulations, and safety standards (e.g., IBC) Ability to clearly communicate technical topics to senior leadership and develop performance metrics Experience navigating regulatory approvals and construction change management Proficiency with tools such as SharePoint, BIM/Revit, MS Project, and Procore Show more Show less

Job Title: Cluster Manager/Area Manager Location: Mumbai, India (West Zone) Department: Operations Job Overview We are looking for an experienced and strategic Area Manager to oversee the operations and performance of multiple outlets within a defined region. This role is crucial for ensuring that all stores meet company standards in service, staffing, operations, and financial targets. The ideal candidate should have strong leadership qualities, operational expertise, and the ability to drive business growth through efficient management and team development. Key Responsibilities Oversee outlets within the assigned region and ensure operational excellence across all units. Drive performance to meet or exceed sales, profitability, and quality goals. Lead recruitment, training, and performance evaluations for store managers and their teams. Monitor day-to-day outlet operations and ensure adherence to company policies and SOPs. Analyze sales data, customer feedback, and market trends to create actionable strategies. Ensure consistent delivery of exceptional customer experiences. Maintain compliance with health and safety regulations and local laws. Optimize costs, manage budgets, and ensure proper resource allocation across all outlets. Act as the escalation point for operational issues and support store teams with timely solutions. Collaborate closely with senior leadership to align area goals with the overall company vision. Qualifications Bachelor's degree in Business Administration, Hospitality, or related field. 4–5 years of experience managing multiple retail or food & beverage locations. Proven leadership and team management skills. Strong analytical, decision-making, and problem-solving abilities. Proficiency in using operational and financial reporting tools. Excellent communication and interpersonal skills. Willingness to travel within the assigned region regularly. What We Offer Competitive salary and performance-linked incentives. Opportunity to be part of a growing brand with national presence. Structured training programs and development support. A collaborative and fast-paced work culture. Show more Show less

Please note: This is an on site position in Kharadi, Pune. Timings - 6:30 PM - 3:30 AM Remote/Hybrid options are not available Experience - 5+ years Experience in the US market and SaaS is mandatory. Team management experience is a plus. About Jeeva.ai Jeeva.ai is at the forefront of transforming the future of work by building AI employees that automate manual tasks, starting with AI Sales Reps. Our vision is simple: "Anything that doesn’t require deep human connection can be automated & done better, faster & cheaper with AI." With the backing of prominent investors and $1M ARR within just three months of launch, we're not just growing—we're thriving and making a significant impact in the world of artificial intelligence. As a dynamic startup we are backed by Alt Capital (founded by Jack Altman & Sam Altman), Marc Benioff (CEO Salesforce), Gokul (Board Coinbase), Bonfire (investors in ChowNow), Techtsars (investors in Uber), Sapphire (investors in LinkedIn), Microsoft with $3.2M ARR in just 6 months after launch, we’re not just growing - we’re thriving and making a significant impact in the world of artificial intelligence. About You Experience: 5+ years in Customer Success, Account Management, or a related role with a proven track record of meeting or exceeding sales targets. Consultative Approach: You take a solutions-oriented approach to business development and client success efforts. Communication Skills: Strong written and verbal communication skills, with the ability to pitch value offerings effectively. Proactive & Driven: A self-starter with a go-getter attitude, quick learner, and target-oriented. Tech-Savvy: Comfortable using CRM software and keeping it consistently updated. Geographical Knowledge: Familiarity with US geography and experience in lead generation for software product and service sales. Relationship Builder: Adept at communicating with customers, understanding their needs, and identifying sales opportunities. What You’ll Be Doing Client Presentations & Demos: Conduct presentations and demos that clearly communicate the value proposition of Jeeva.ai to clients. Client Relationship Management: Maintain strong, ongoing relationships with existing clients, identifying opportunities for upselling, cross-selling, and ensuring repeat business. Onboarding New Clients: Lead the onboarding process, ensuring a smooth transition and a thorough understanding of our products and services. Account Performance Review: Regularly review client account performance, identify areas for improvement, and implement strategies to drive better results and client satisfaction. Issue Resolution: Act as the point of escalation for client issues, collaborating with internal teams to resolve problems promptly and effectively. Product Expertise: Develop a deep understanding of our products and services to provide expert guidance and support to clients. Feedback & Improvement: Gather and analyze client feedback to inform product development and service improvements. Show more Show less

Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here. At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday. About The Team Come be a part of something big. Workday is embarking on our next growth adventure. As our Business Technology team continues its mission to deliver unparalleled value to our business partners and customers, we are expanding our presence in the Asia-Pacific region with a new Business Technology office in Pune, India. This new office will be an essential development center to propel the growth of our company through transformational programs for Go-To-Market and Enterprise Data Analytics teams. If you want to be a part of building something big that will drive value throughout the entire global organization, then this is the opportunity for you. You will be working on top priority initiatives that span new and existing technologies - all to deliver outstanding results and experiences for our Customers and employees. About Go-To-Market Team: The Business Technology Go-To-Market team works in close partnership with our business partners to help fuel growth and revenue goals for Workday, along with driving exceptional Customer and employee experiences. The team is responsible for developing and supporting innovative architecture-led solutions for our Marketing, Sales, Services, Customer Support & Legal business functions with Salesforce being the primary platform alongside other cutting edge platforms like SnapLogic for Integrations, Conga/Apttus for CPQ, CLM, AWS as PaaS, Coveo Search Platform, OKTA for SSO and others About The Role Our Go-To-Market (GTM) Enterprise Applications team is currently looking for a Software Application Engineer - Salesforce as part of the GTM (Go-To-Market) Platform team that is responsible for the Salesforce implementation at Workday. Our team enables continuous improvements to the application and supports our Marketing, Sales, Services, Support, Finance and Legal business partners; responsibilities include responding to service requests, incidents and enhancements and driving automation to increase efficiency in business processes. The right candidate has deep technical experience in all the capabilities and functionalities of the Salesforce.com platform and a proven track record of driving best practices and processes. Responsibilities: Configure Salesforce features, including LWC,, Apex code, VisualForce pages, and other customisations. Develop and maintain architecture blueprints, ensuring adherence to Salesforce best practices and compliance with company standards. Oversee integration with third-party applications, databases, and internal systems. Collaborate with product owners, business analysts, and stakeholders to gather requirements and translate them into technical solutions. Provide leadership and mentorship to junior developers, administrators, and other team members. Work with cross-functional teams to integrate Salesforce with other enterprise systems. Outstanding technical knowledge and hands on experience in handling Salesforce or Apttus CPQ and CLM issues and enhancements. Analysis, impact assessment and development across on all Apttus CPQ and CLM areas (Apttus CPQ Configuration and Code/Calculation changes, Product & Price list setup, Price Exhibits, X-Author Apps, Apttus CLM agreements). Develop monitoring systems for the critical Salesforce Platform Business workflows to prevent issues and resolve Quickly identify business risks, inefficiencies, issues and opportunities related to Salesforce application administration. Thoroughly follow hand off and escalation process for Business reported issues as needed. Interface with end users to understand feature requirements and/or address issues and work collaboratively with our Analyst and Development teams on more complex requests & issues. Perform trend analyses, and develop action plans for improving SLAs and reducing case volume and problems Identify and address technical debt within the Salesforce environment. Prioritise refactoring efforts to improve system performance, maintainability, and scalability. Lead and deliver automation ideas to reduce repeated incidents and tasks/service requests. About You Basic Qualifications: BCA, BCS, B.E. BTech or equivalent graduate in Computer Science, Information Technology, or a related field. Must be Certified Salesforce Certified Administrator and advance developer. Should have experience in driving Architecture, tech debt and stabilisation discussion. 5+ years of experience with Salesforce platform engineering. Strong understanding of Salesforce architecture, tools, and best practices. Proficiency in Salesforce configuration, including workflows, process builder, and reports. Experience with LWC, Apex, Visualforce, and/or latest about Agentforce or new features. Excellent problem-solving skills and attention to detail. Strong communication skills, both verbal and written. Non-Technical Skills: Knowledge of IT service management tools and best practices(preferred) Self-motivated, flexible, team player with solid multi-tasking, time management & organization expertise with the ability to manage multiple and often changing priorities. Attention to detail with the ability to analyze and solve complex problems as well as provide documentation, guidance and instruction to users. Demonstrated ability to learn and embrace new technologies, applications, and solutions. Professional Certifications: Salesforce Certified Developer (Required) Salesforce Certified App Builder / Salesforce Certified Administrator (Required) Enterprise Integrations (MuleSoft/SnapLogic) (Preferred) ITIL Foundation Certification (Preferred) Apttus Product Certification (Preferred) Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! , Show more Show less

Roles & Responsibilities · Candidate should have fair understanding of security market products (Equity Cash, Equity Futures and Options & Currency Derivatives) and performing of BOD and EOD activities. Candidate is expected to complete the daily BOD activity before market starts and ensure client positions, margins are set up on timely basis and no client impact. · Thorough understanding of margin requirement for Cash and Derivatives segment i.e. SPAN, Peak/EOD margin, intraday margin etc. · Client set up on trading system, setting up applicable broking rules as per the client segment, updation of margin, margin withdrawal, mapping of restricted security basket to respective category of clients · Regular monitoring illiquid, banned securities from exchanges (BSE/NSE/ MCX) and maintenance of restricted basket for each category of clients present in the RMS. · Should be familiar and hands on experience of monitoring of client position on real time basis, margin call process, margin alert, position square off process · It’s expected to closely working with Broking Ops team and FO for margining process, tracking and follow up with FO for timely settlements and follow escalation matrix as per risk policy · To manage RMS of clients and company in line with allocation of funds and securities · Solve queries relating to margins, etc. · Continuous client limit monitoring · Resolve any client query regarding order, trade, holding, position. · Square -off, if any client reached in 80% & above · Square-off Intraday Position at 3:15 PM · Trade and order backup · Candidate Must Have • Min. Graduate Skills & knowledge:- · Should understand the process of BOD&EOD and limit setting as well as other RMS Processes with the ability to adapt to improving technology. · Fair understanding of regulatory circulars, compliance requirements & regulatory filings of Broking license with Exchanges/SEBI. · Knowledge and relevant experience of capital market (Equity, Derivatives, Commodity, Currency) segment. · Hands on experience to carry out Risk assessment of all the above segments and other products. · Capability to take proactive measures to mitigate risk. · Should take up ways for development and Automation of process improvement as per changing business need. · Self-motivated and logical thinking is required. · Good communication skills and ability to work in a team · Experience : Minimum 3 Years Location: Surat Show more Show less

Job description: Job Description Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives ͏ Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits f. Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework 2. Regular MIS & resolution log management on queries raised a. Record events and problems and their resolution in logs b. Follow-up and update customer status and information c. Pass on any feedback, suggestions, escalations by customers to the appropriate internal team d. Identify and suggest improvements on processes, procedures etc ͏ Deliver No Performance Parameter Measure 1Service Desk Delivery Adherence to TAT, SLA as per SoW Minimal Escalation Customer Experience 2Personal Attendance Documentation etc ͏ ͏ Mandatory Skills: TIS Service Desk . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Accountable for project scope, cost, and schedule management, and delivering the project within the defined contractual requirements and KONE objectives Proactive management of customer communication throughout the project, understanding of customer needs, objectives and promoting a trustful environment. Manages, leads and encourages the full chain project team to meet customer´s expectations. Communicates clearly, transparently and promotes active collaboration and caring of each other to reach mutual success for KONE and the customer. Sets clear targets for the project and plans accordingly. Plans and ensures sufficient project resourcing and competences. Ensure continuous risk and upsides management of the project, with specific focus on risk identification, mitigation, planning, escalation if needed and recovery actions, and on the other hand adding value by promotion of variations selling during the whole life-cycle of the project Ensure integrated project planning and management with customers and KONE full chain teams. Responsible for successful project framework implementation meaning project gates and project reviews according to project complexity with special focus on project governance (i.e. steerings) Ensures correct project’s financial planning and forecasting, cash flow management and revenue management. Responsible for actively driving Sales-to-Operations handover quality, accountable for handovers to Customer and Service as well as project closing activities Maintains safety awareness amongst employees and subcontractors leading by own example. Is aware of safety customer requirements and KONE Safety workplace requirements Planning of the Installation and tester resources together with relevant resource manager. Promoting the usage of lean practices at work. At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. Read more on www.kone.com/careers Show more Show less

Company Overview: PortPro is at the forefront of the drayage industry, driving change with our innovative web-based operating system. As we continue to grow, we are shaping the largest technology platform in the industry, dedicated to optimizing supply chains and making them more efficient. Joining our team offers you the chance to contribute significantly to a crucial part of the global economy - the supply chain. Our work does not only deliver solutions for ourselves but creates a positive impact on society as a whole. Job Description: Department: Customer Support Role: Technical Support Specialist or Technical Support Representative Provides exceptional customer support assistance to both internal staff and external stakeholders (Customers & 3rd Party Vendors), answering inbound chats, emails, and inquiries. Acts as a point of escalation within support to troubleshoot and diagnose steps to reproduce on more complex technical software related issues involving PortPro’s API, container tracking, myApps connections, and 3rd party integration features. Required Skills: Experience with ticketing systems and supporting US customers SaaS support experience Good business communication skills, verbal & written Capable of managing ticket queue of various complexity according to the departments SLAs Experience with interpreting & drafting technical documentation and aid in assisting to develop internal support training materials and playbooks relating to complex ticket troubleshooting processes Understanding of API design, integration, and testing Understanding of http protocol Json format handling Experience testing and debugging software errors Show more Show less

Roles & Responsibilities: Deliver world-class customer service to our customers, while responding to customer inquiries and concerns via multiple channels (calls, chat, mobile messaging) End-to-End Escalation Management: Successfully handled high-priority customer escalations related to bookings, cancellations, refunds, and host disputes, ensuring fair resolutions Enhance our customers’ experience by identifying opportunities to offer products based on our customer needs Meet and exceed quality Metrics and productivity targets. Customer Satisfaction & Retention. Real-Time Query Resolution: Assisted customers with urgent booking modifications, overbookings, host cancellations, and refunds, ensuring seamless travel experiences. Should have managed Social Media. Overseeing the brand's online reputation across various platforms, including social media, forums, and review sites. Team Management. Preferred Skills With relevant experience of 8-15 years in the travel industry Display a passion to serve by delivering outstanding service in every interaction with our Customers The ability and resilience to work in a fast-paced and dynamic environment as well as multitask, using multiple systems and digital tools to service our Customers Strong interpersonal, communication, verbal, and written skills Assertiveness to handle difficult conversations Excellent negotiation, influencing, and resourcefulness skills Critical, analytical, and forward-thinking with problem-solving skills, and strong attention to detail Confidence to work in a virtual environment Show more Show less

Position Overview Job Title: Engineer Full Stack Location: Pune, India Role Description Deutsche Bank is looking to expand its internal Technology capability to provide best in class technology solutions for the Banking industry. You will work as part of a cross-functional agile delivery team, including analysts, developers and testers. You will be majorly responsible for managing end to end test cycle and creating and maintaining automation test cases The QA & Testing Engineer will work alongside project and programme stakeholders as well as Release Management to ensure that specific streams of work are progressing to plan, cross project and programme dependencies are identified and managed appropriately, provide guidance by example and act as the first escalation point for QA & Testing across their project or programme. We will ask a lot of you, but we will offer a lot in return. You will have an opportunity to work in an environment that provides continuous growth and learning, with an emphasis excellence and mutual respect. Responsible for developing, enhancing, modifying and/or maintaining automation suite in the Enterprise Risk Technology environment. Employees work closely with business partners in defining requirements for system applications. Employees typically have in-depth knowledge of automation tools and languages. What We’ll Offer You As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your Key Responsibilities Work as part of a delivery team, collaborating with others to understand requirements, analyse and refine stories, design solutions, implement them, test them and support them in production Use BDD techniques, collaborating closely with users, analysts, developers and testers. Make sure we are implementing the right thing. Write code and write it well. Be proud to call yourself a programmer. Use test driven development, write clean code and refactor constantly. Make sure we are building the thing right. Be ready to work on a range of technologies and components, including user interfaces, services and databases. Act as a generalizing specialist. Contribute to architectural decisions at a tribe, department level. Ensure that the software you build is reliable and easy to support in production. Be prepared to take your turn on call providing 3rd line support when it’s needed Experience/ Exposure Your skills and experience You will need: Typically requires 8-13 years of applicable and relevant experience. Deep knowledge of Java as an modern programming language(JDK1.8 and above). Practical experience of test driven development and constant refactoring in continuous integration environment. An understanding and expertise of web technologies, frameworks and tools - HTML, CSS, Javascript, Angular 7 and above, Spring Framework , CI/CD (Teamcity or Jenkins), Good to have working knowledge of Unix O.S , Commonly used commands and interactions. Any Experience or Exposure to BigData Hadoop technologies / BI tools will be an added advantage. Experience and knowledge of SQL, Oracle PL/SQL programming is desirable. Knowledge and experience of using JIRA, Bitbucket,Git, IntelliJ(IDE). Experience working in an agile team, practicing Scrum, Scaled Agile. Experience of Automated Testing using Selenium, BDD styled test case development is highly desirable to ensure the team builds the right thing and create a system of living documentation. Knowledge of relational data modelling. The ideal candidate will also have: Experience in Architecture and design approaches that support rapid, incremental and interative delivery, such as Domain Driven Design, CQRS, Event Sourcing and microservices. We are looking for great Techologists first.Useful but not essential would be knowledge gained in Financial Services environments, for example :- regulation, risk, financial reporting or accounting. Education/ Qualifications We are happy to consider candidates with a wide variety of educational backgrounds and qualifications. Qualifications in computer science, STEM subjects, other numerate disciplines, business and economics are beneficial for the role. We also look favourably upon candidates with equivalent practical experience. This could have be gained in the workplace or in other contexts, such as contributing to open source software or working on personal projects. How We’ll Support You Training and development to help you excel in your career. Coaching and support from experts in your team A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About Us And Our Teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment. Show more Show less

Job Description Repo/Bonds settlements About BNP Paribas Group BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability About BNP Paribas India Solutions Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, a leading bank in Europe with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 6000 employees, to provide support and develop best-in-class solutions. Commitment to Diversity and Inclusion At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. About Business Line/Function Global Market Securities Settlements team ensures that Security transactions (Bonds, Equities, Complex Securities, ETF, SLAB, Repo..) and positions registered in the books under CIB ITO’s mandate, match the commitment actually taken with counterparties within a secure setup, in accordance with Group and Regulatory Policies and/or contractual agreements. Within the Securities Settlement Department, the main processes include pre & post settlement activities, clearing, and event-related accounting for securities deemed in scope. Job Title Assistant Manager Date 2025 Department COCE Trade Processing & Support – Securities settlements Location: Bengaluru Business Line / Function COCE Trade Processing & Support - Repo/Bonds settlements Reports To (Direct) NA Grade (if applicable) (Functional) Number Of Direct Reports NA Directorship / Registration NA Position Purpose Primary Responsibilities Of The Team Includes Settlement of Repo and Bonds transactions and associated products in a timely and cost effective manner Timely resolution of nostro and depot breaks Mitigation of operational and reputational risk by escalating in a timely and efficient manner Liaising with clients, brokers / counterparties and other internal support functions for smooth settlement of trades Acting as a first level escalation contact, it is essential for this role to ensure the team deliverables are met and issues are highlighted to the appropriate groups and stakeholders in a timely manner. Responsibilities Key Responsibilities: Responsible for the settlement of Repo and Bonds transactions & associated products booked in Calypso, on a timely and cost effective basis by: Ensuring all trades are instructed, matched & settled on a timely basis Monitoring of failing trades & updating calypso with details of reason for fails Reducing fails and/or potential fails by means of pairing off or offering partial for deliveries Pre-matching trades on a daily basis Cash management related with funding trades Responsible for solving Nostro and Depot reconciliation breaks on a timely basis: By investigating and where possible, clearing all nostro breaks reported by Securities Control teams By passing entries to the Calypso systems to clean up outstanding items on a timely basis By investigating and where possible, rectifying all depot breaks on a timely basis reported by Securities Control teams By investigating and solving accounting breaks raised by Securities Control & Accounting teams Contribute to the minimisation of settlement costs & operational risk: By becoming more risk aware and by following the procedures or Compliance rules that are in place to mitigate operational or reputational risk Monitor and take appropriate actions in case of market risks such as buy-ins, penalties etc. By seeking to improve STP rates at our custodians thereby reducing cost By updating static data as and when necessary By reducing the number of manual instructions sent to agents therefore reducing cost, manual intervention and settlement risk according to Compliance rules If necessary, using the escalation process when operational risk is detected Contribute to the overall successful running of the settlement department: By maintaining close relationships with traders and sales and escalating problems to them promptly where required By maintaining good working relationships with domestic agents and custodians By communicating with and assisting, other operational departments where needed Ensuring direct Managers are kept informed of any potential problems & issues where appropriate and to the Client relationship management on the whole Security Post-Trade Processing area in coordination with CIB CLM OCRM e.g. meetings, investigations, surveys. Contribute to ensure all required materials such as procedures, SOP, Skill Matrix, trainers identified, are updated. Raise to the management / project teams any dysfunctionality during the course of BAU Actively contribute to UAT testing where necessary and engage in training and coaching the new joiners Core Competencies Management skill Problem solving skills Good communication skills and strong client focus Multicultural awareness Risk awareness and attention to detail Analytical and result oriented Strong organization skills and rigorous Ability to perform multiple tasks and meet established deadlines, in a fast pace work environment Experience Required Minimum of 7 years’ experience Skills Referential Behavioural Skills: Ability to deliver / Results driven Ability to collaborate / Teamwork Communication skills - oral & written Ability to share / pass on knowledge Transversal Skills Ability to understand, explain and support change Analytical Ability Ability To Develop Others & Improve Their Skills Ability to develop and adapt a process Ability to inspire others & generate people's commitment Education Level Bachelor Degree or equivalent Experience Level At least 7 years Other/Specific Qualifications (if Required) NA Show more Show less

About BNP Paribas India Solutions Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions. About BNP Paribas Group BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability Commitment to Diversity and Inclusion At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity , race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. About Business Line/Function Global Market Securities Settlements team ensures that Security transactions (Bonds, Equities, Complex Securities, ETF, SLAB, Repo..) and positions registered in the books under CIB ITO’s mandate, match the commitment actually taken with counterparties within a secure setup, in accordance with Group and Regulatory Policies and/or contractual agreements. Within the Securities Settlement Department, the main processes include pre & post settlement activities, clearing, and event-related accounting for securities deemed in scope. Job Title Associate Level 1 Date 2025 Department Global Markets Operations – Securities settlements Location: Bengaluru Business Line / Function Electronic equity – Security settlements Reports To (Direct) NA Grade (if applicable) Associate Level 1 (Functional) Number Of Direct Reports NA Directorship / Registration NA Position Purpose Primary Responsibilities Of The Team Includes Settlement of Security transactions and associated products in a timely and cost effective manner Timely investigation of nostro and depot breaks Collectively working towards mitigation of operational and reputational risk by escalating in a timely and efficient manner Liaising with clients, brokers / counterparties and other internal support functions for smooth settlement of trades Responsibilities Contribute to the overall successful running of the settlement department: By maintaining close relationships with all stake holders & escalating problems to relevant teams promptly where & when required By maintaining good working relationships with domestic agents and custodians By communicating with, and assisting, other operational departments where needed Ensuring direct Managers are kept informed of any potential problems & issues where appropriate. Direct Responsibilities Key Responsibilities Responsible for the settlement of Security transactions & associated products booked in Calypso, on a timely and cost effective basis by: Ensuring all trades are instructed, matched & settled on a timely basis Sufficient additional priority given to failing trades / Aged trades Working to reduce fails and/or potential fails by means of pairing off or partialing down deliveries Minimizing fails by means of partial deliveries where possible Pre-matching trades in a daily basis Ensure sufficient intimation is sent to Cash Management team to manage funding for trades Responsible for solving Nostro and Depot reconciliation breaks on a timely basis: By investigating and, where possible, clearing all nostro breaks in reported by Securities Control teams By passing entries to the Calypso systems to clean up outstanding items on a timely basis By investigating and, where possible, rectifying all depot breaks on a timely basis reported by Securities Control teams By investigating and solving accounting breaks raised by Securities Control & Accounting teams Escalating items that represent operational risk to the direct Manager Contributing Responsibilities Contribute to the minimisation of settlement costs & operational risk: By becoming more risk aware and by following the procedures or Compliance rules that are in place to mitigate operational or reputational risk Take swift actions in case of potential market risks (buyins, corporate actions, etc) Using the available escalation matrix when operational risk is detected Technical & Behavioral Competencies Ability to analyse, organize and report efficiently Adaptable to different working methods and dynamic international environment Rigorous and pro-active in order to reach excellence anytime Diligently follow the set procedures and Compliance policies Knowledge of financial markets and products, and easiness/expertise in dealing with Excel. Language skills required: Business English Skills Referential Specific Qualifications (if required) Nil Behavioural Skills: (Please select up to 4 skills) Ability to deliver / Results driven Ability to collaborate / Teamwork Communication skills - oral & written Attention to detail / rigor Transversal Skills: (Please select up to 5 skills) Ability to understand, explain and support change Analytical Ability Ability to develop and adapt a process Choose an item. Choose an item. Education Level Bachelor Degree or equivalent Experience Level At least 2 years Show more Show less

The DevOps Engineer provides application support for the delivery, support, and maintenance of production applications for applications under LSM scope. This includes mitigating customer impact of issues, taking action to resolve issues, and determining root cause to prevent future problems. This role also helps drive initiatives for reducing incident rates and provides input to the planning and direction for setting application standards. About The Role In this opportunity as a DevOps Engineer, you will: Analyzes customer problems of high complexity, assesses scope of impact, identifies options for problem resolution and takes action to resolve issues according to defined service levels. Provides a high level of technical and subject matter expertise in one or more technologies and serves as a point of escalation for technical issues related to specialty. Innovates by suggesting technology and/or process improvements to reduce the volume of incidents and mean time to recover. Collaborates with business, third party vendors, developers, production support, and technical operations groups to determine appropriate software/hardware needed and to resolve any issues impacting the application processes. Mitigates customer impact of issues and defines, reviews, and executes workarounds. Conducts root cause analysis and correlation of other system and/or application problems of high complexity. Carries out unit testing and implements application changes developed or modified, ensuring application behavior meets the needs of the client and business. Communicates status of outstanding issues to customers and ensures ticketing system is always up-to-date with the most recent actions and status. Proactively monitors production environments and/or applications and conducts health assessments to identify areas for improvement. Develops, configures, or supports tools for system monitoring and/or troubleshooting. Provides input for technical plans and solutions. Provides advice or training to users about application functionality. Provides technical guidance to less experienced team members. Manages multiple and sometimes competing priorities. Performs actions aligned with defined standards and best practices. Performs occasional work outside standard business hours as part of an on-call rotation About You : You’re a fit for the role of DevOps Engineer if you: Bachelor’s degree in computer science or related technical field. 2+ years of experience as a Cloud Engineer/SRE or similar role 2+ year of hands-on experience on Azure SQL, AKS clusters, Azure DevOps, Azure CLI, ADO Pipelines. Good Knowledge on Bicep Deployments and GitHub Actions Good Knowledge on Cloud Services and able to handle the Cloud Infrastructure. 2+ year of hands-on experience on DevOps technologies like Git, CI/CD, infrastructure automation, ADO Pipeline, containerization, and orchestration. Scripting knowledge like Shell script, PowerShell, bash, yaml and groovy Tools like GitHub actions, Kubernetes, Ansible, Docker, etc. Working experience on Clusters and High Availability solution Hands-on experience in Linux/Windows infrastructure & knowledge of networking Collaborate and communicate with other team members to decompose large tasks into small testable tasks. Experience with integrating into a team employing Agile and Scrum methodologies What’s in it For You? Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com. Show more Show less

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Job Summary: We are seeking a highly motivated and experienced Team Lead/Junior Manager to manage a team of Customer Experience Specialists within our Flights Line of Business. The ideal candidate will have a strong understanding of the flight/travel industry especially on GDS (Amadeus & Travelport), excellent analytical skills, and proven people management abilities. This role is critical in ensuring a seamless and positive experience for our customers booking flights through our platform. Responsibilities: Team Management: ● Supervise, coach, and mentor a team of Customer Experience Specialists [Team of 15Members]. ● Conduct regular performance reviews, identify training needs, and create development plans for team members. ● Monitor team performance against key metrics (e.g., resolution time, customer satisfaction scores, first call resolution). ● Manage team schedules and ensure adequate staffing levels to meet customer demand. ● Foster a positive and collaborative team environment. Customer Experience: ● Ensure the team provides exceptional customer service across all channels (phone, email, chat, social media). ● Handle escalated customer issues and complex inquiries. ● Identify and address trends in customer complaints and feedback. ● Proactively identify opportunities to improve the customer experience. Operational Excellence: ● Monitor key performance indicators (KPIs) and identify areas for improvement in operationalefficiency. ● Implement process improvements and best practices to enhance team productivity andcustomer satisfaction. ● Collaborate with other departments (e.g., product, engineering, growth and finance) toresolve customer issues and improve the platform. ● Stay up-to-date on industry trends and best practices in customer service. Reporting and Analysis: ● Prepare regular reports on team performance and customer experience metrics. ● Analyse data to identify trends and insights that can be used to improve customer serviceand operational efficiency. ● Use data to make informed decisions about resource allocation and process improvements. Qualifications : ● Bachelor’s degree in a related field preferred. ● Minimum of 3-4 years of experience in customer service, preferably in the flight/travelindustry. ● Proven experience in managing and leading a team. ● Sound knowledge of flight/travel terminology, processes, and GDS systems (e.g.,Amadeus,Sabre, Galileo). ● Excellent analytical and problem-solving skills. ● Strong communication and interpersonal skills. ● Ability to work in a fast-paced environment and manage multiple priorities. ● Proficiency in using CRM software and other customer service tools. ● Strong customer focus and a passion for delivering exceptional customer service. Preferred Qualifications: ● Experience with Amadeus/Travelport is a must. ● Knowledge of Microsoft Office (Excel, PowerPoint) and Google tools. ● Familiarity with customer satisfaction metrics and measurement methodologies like Servicelevel Adherence, Re-open rate, FCR, FRT, CSAT and Escalation rate. Why Join Us: 1. A collaborative output driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell opportunities 3. A solid 360 feedback from your peer teams on your support of their goals 4. Respect, that is earned, not demanded from your peers and manager Compensation : If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! Show more Show less

Global - Order Manager Bangalore - Account Coordinator -CS, OM About the Role: As the Order Manager, you will play a crucial role within Client Services, responsible for processing client orders efficiently and accurately. You will be responsible for day-to-day order entry processing and operations, ensuring timely turnaround and delivery of client requests. This role will report to the Order Manager, Lead / Team Lead. Responsibilities: Responsible for complex orders from entry to completion, ensuring accuracy and timeliness throughout the process. This includes data entry, tracking due dates, assessing asset workability, and working in close collaboration with stakeholders. Conduct thorough validation of workflows to ensure processes are efficient, effective and compliant with company and client standards and requirements. Serve as a point of contact for Title or Project Leads, providing regular updates on order status and escalating any issues or concerns as needed. Own setting up and coordinating projects in our proprietary cloud-based platforms for Fulfillment & Localization services. Setting up projects on ONE / SNL and Sfera and sending out work requests to the production teams. Ensuring that files are completed on a timely manner by liaising with Production. Workability of assets and follow up with the Client on missing/erroneous assets eg: scripts, proxies. Set up POA for all atypical projects involving other teams. Ensure that production teams and external freelance resources are clearly and accurately informed of all client requirements for each project and comply with the requirements. Collaborate with Production teams, freelancers and territory affiliates regarding project status and requirements, obtaining and circulating all necessary information. Collaborate with Billing or Pre-Billing teams as necessary to ensure accuracy in the billing of completed work. Verify all services rendered are properly documented and billed according to established structure and client agreements. Responsible for data management in core internal systems (Sfera, ONE) or client systems, ensuring all relevant information is accurately recorded and maintained. Regularly audit data to identify discrepancies/errors and take corrective action as needed. Order and project execution/ ownership of subtitling, mastering, dubbing, fulfillment, audio, GFX and other workstreams as necessitated by client request. Project planning for change management and maintain clear communication on changed project plans to downstream teams. Other duties, projects as assigned. Qualifications: 2-5 years’ experience across client services/order management. Proven experience in order management & processing of project milestones in localization, content distribution &/or E2E post-production environments. Proven experience in managing orders in proprietary and 3rd party systems. Experience in managing project milestones based on workability, production capacity, and client due dates. Ability to meticulously review orders, documentation, and data throughout end-to-end order management process. High level attention to detail for ensuring quality and accuracy in orders. Strong collaborative mindset with a focus on teamwork. Experience working with cross-functional teams both locally and globally. Proven ability to build and maintain strong relationships with internal and external stakeholders. In-depth understanding of post-production processes, including marketing campaign execution. Familiarity with industry standards and best practices. Efficient in managing time and tasks effectively, with ability to prioritize competing demands while meeting deadlines. Skilled in escalation management and crisis resolution. Comfortable and skilled in working with data, with ability to effectively interpret, synthesize and integrate complex data into systems. Exceptional verbal and written communication skills. Willing to work night shifts or rotational shifts as per business requirement. Ability to multi-task and take on varied tasks and strong organizational skills. Ability to work under pressure and work towards achieving team goals. High degree of commitment to work. High performance standards. Pro-active attitude, actively problem solve, or actively employ problem-solving techniques simultaneously ability to remain calm and focused under pressure. Note: This is client interaction role and not Finance & Accounts role. Transport: free pick-up and drop facility from your residence to work and back. Meals: Breakfast, Lunch and dinner will be served in the facility. Candidate should be open for Night shift Show more Show less

We want to shape the future with vision and innovation. Be part of it and develop your full potential! As part of the global NTT DATA Group, one of the most successful IT service providers in the world, we specialize in value-added SAP solutions as NTT DATA Business Solutions. With over 16,000 employees in more than 30 countries, we design, implement, and develop custom-fit SAP solutions for our global customers. Would you like to take the next step in your career and be part of our highly qualified team? Are you ready to break new ground? Job Title: Service Desk Engineer Experience: 2 to 4 Years Job Location: Hyderabad Shift: Rotational Shifts (24x7 Support) - Every Month Shift Rotates [7AM - 4PM /2PM - 11PM/ 10PM - 7AM] Job Description: Experience- 2 - 4 years of experience. To respond to L1 Troubleshooting issues To respond to the incidents / issues reported by Customer predominantly through Service Now, Email, Chat & Remote support. To identify, investigate and diagnose the issue and take necessary action viz resolves or assigns the issue to right assignment group. To capture all incidents in Service Now tool and assign the tickets to relevant assignment group as per process and ensures proper documentation. Provide resolution to customers based on processes defined. Follows the incident life cycle as defined by process viz logging the incident with proper priority, categorization and documentation, performs follow up on all necessary incidents as defined in process with customer to ensure timely closure. Upgrade his technical and soft skills to achieve the quality scores with CSAT scores, resolution on call and customer service scores. Assists with monitoring and tracking incidents to ensure resolution occurs within the customer Service Level Agreement. Performs incident notification and escalation to ensure problems/requests/incidents are communicated effectively and receiving proper management attention. Flexible to work - 24/7 support - Every Month Shift Rotates [7 AM – 4 PM /2 PM – 11 PM/ 10 PM – 7 AM] Excellent communication skills. Fundamental Technical know-how on system trouble shooting. Excellent analytical and problem-solving skills Excellent verbal and written communication skills and can communicate clearly and concisely. Strong executive presence and ability to interact with Customer Top Management Proven ability to transfer knowledge and stay aware of current trends and technical advancements. Need to be a team player. You understand that an employer brand is more than a logo, and know how to communicate the value prop of working at our company both authentically and transparently. Show more Show less

About This Role Wells Fargo is seeking a Due Diligence Coordinator. In This Role, You Will Support Due Diligence group Seek ways to improve client onboarding process, on-going periodic client reviews and quality control activities Conduct complex comprehensive research or background investigations on transactions, individuals, entities, organizations or locations to identify and mitigate associated sanctions, financial crime, and reputational risks Receive direction from supervisor and escalate non-routine questions Interact with immediate team and Due Diligence area on wide range of information Engage with clients indirectly through relationship managers to support meeting policy and regulatory requirements Required Qualifications: 2+ years of Due Diligence experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education This position will be working with the Wells Fargo Financial Crimes Risk Management Team within the FCO. The Due Diligence Coordinator will report to a Due Diligence Associate Manager within India hub. Posting End Date 17 Jun 2025 Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants With Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment And Hiring Requirements Third-Party recordings are prohibited unless authorized by Wells Fargo. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Reference Number R-455975 Show more Show less

As a Product Quality Manager, you will support the delivery release of microcontroller products through the necessary qualification. In your new role you will: Create qualification plans, developing them according to the relevant standards (e.g. AEC-Q100) in cooperation with the stakeholders and also taking customer aspects into account, always ensuring that agreed deadlines and costs are met. Be responsible for quality reporting to our internal customers. Be the responsible quality manager and contact person for quality issues, when it comes to volume production. Work very closely with both the business unit and our production sites distributed around the world. Check compliance with defined quality standards and quality assurance guidelines, operating an active risk management. Support cross-departmental teams to solve possible escalation cases, if needed. Derive future quality targets from customer requirements and market trends. Continuously improve quality-related activities and methods. You enjoy interacting with people from different backgrounds, being thrilled to work in a cross-functional global network of experts. You are outgoing and build lasting relationships with ease. You actively listen to the wishes of your customers and consider their point of view, thoughts and ideas. Continuous improvements are worth striving for and your actions are characterized by a high sense of quality and responsibility. You are best equipped for this role if you have: Degree in Electrical Engineering, Materials Science, Physics or Chemistry. At least 3 years of professional experience in the field of semiconductors, Microcontroller within the automotive industry. Quality background would be appreciated. Good understanding of the structure and function of microcontroller products. Good understanding of quality methods (e.g. FMEA, 8D, 3x5why, APQP). Intercultural competence, as working with international, global teams and customers is an integral part of the job. Contact: Shavin.Shashidhar@infineon.com Driving decarbonization and digitalization. Together. Infineon designs, develops, manufactures, and markets a broad range of semiconductors and semiconductor-based solutions, focusing on key markets in the automotive, industrial, and consumer sectors. Its products range from standard components to special components for digital, analog, and mixed-signal applications to customer-specific solutions together with the appropriate software. We are on a journey to create the best Infineon for everyone. This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant´s experience and skills. Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process. Click here for more information about Diversity & Inclusion at Infineon. Show more Show less

About BNP Paribas India Solutions Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions. About BNP Paribas Group BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability Commitment to Diversity and Inclusion At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. About Business Line/Function The Global Markets Function at BNP Paribas facilitates Securities Services for Corporate and Institutional Clients. We provide Sales, Trading, Research and Strategy, FX Prime Brokerage, Local Markets coverage and Electronic Trading to a plethora of clients across the Americas, Asia Pacific and EMEA regions. We offer a global and cross-asset platform for securities financing through repo or prime services, for both listed and OTC clearing services and for execution of listed derivatives. We also provide our investors with access to commodities through various investment strategies and structured solutions. Job Title Manager Date 2025 Department Global Markets Operations - Corporate Actions Location: Mumbai/Bengaluru Business Line / Function Corporate Actions Reports To (Direct) Lead Grade (if applicable) NA (Functional) Number Of Direct Reports NA Directorship / Registration NA Position Purpose Primary Responsibilities Of The Team Include Monitoring Corporate Actions in all reliefs and identification of eligible global positions Follow-up of events’ announcements, forecast and deadlines leading to an efficient management regarding scrubbing, notifications and bookings in our general books and recording systems Managing the election process for voluntary events by interacting with other internal support functions, compiling aggregated instruction to be sent to agents/custodians and ensure good receipt. Strict follow-up of the expected proceeds/results at payment date, and follow-up controls in regard to theoretical bookings and forecast assumptions that may leave with breaks on internal or external reconciliations. Acting as a central point of contact for corporate actions operations subject matters within BNP Paribas (across all functions) and outside (Custodians, Counterparties) Responsibilities Direct Responsibilities Scrubbing and set up of Corporate Actions in operating systems (e.g. Picasso) Monitoring of Corporate Actions in all reliefs and identification of eligible global positions (Settled/Pending trades, SLAB) Permanent follow-up of events’ announcements, forecast and deadlines leading to an efficient management regarding scrubbing, notifications and bookings in our general books and recording systems (e.g. Calypso, Power, Picasso tools) Manage the election process for voluntary events in close relations with other teams of the GM CAIT department, compile aggregated instruction to be sent to agents/custodians and ensure good receipt. Ability to manage any Corporate Actions type on the overall scope of the team. Provide a regular report to his/her hierarchy and being pro-active during all recurrent meetings (morning, weekly meetings, etc.) Contributing Responsibilities By becoming more risk aware and by following the procedures or Compliance rules that are in place to mitigate operational or reputational risk Monitors and take appropriate actions in case of market risks (buy ins) escalation process when operational risk is detected Contribute to the overall successful running of the settlement department: By maintaining good working relationships with domestic agents and custodians By communicating with, and assisting, other operational departments where needed Ensuring direct Managers are kept informed of any potential problems & issues where appropriate. Technical & Behavioral Competencies Capacity to analyze, organize and report efficiently Flexibility on working methods and changing international environment. Rigorous and reactive in order to face pressure and reach excellence anytime Diligently follow the set procedures and Compliance policies Knowledge of financial markets and products, and easiness/expertise in dealing with Excel Competencies Specific Qualifications (if required) Analytical Risk aware Client oriented Rigorous attention to detail Result oriented Good communication skills Team spirit Must be fluent in English Skills Referential Behavioural Skills: Ability to collaborate / Teamwork Ability to deliver / Results driven Critical thinking Active listening Transversal Skills Ability to set up relevant performance indicators Ability to understand, explain and support change Analytical Ability Ability to manage a project Ability to develop and leverage networks Education Level Bachelor Degree or equivalent Experience Level At least 10 years Other/Specific Qualifications (if Required) N A Show more Show less

The Company NTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29telecommunications and services company based in Japan. We operate with 1,40,000 professionals in over 50 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth. For more than 30 years, our Business Process Outsourcing (BPO) team has implemented the processes and technologies for our clients that bring about real transformation for customers of all sizes. Our end-to-end administrative services help streamline operations, improve productivity and strengthen cash flow to help our customers stay competitive and improve member satisfaction. The Opportunity Our client is a leading global provider of asset and wealth management solutions. They provide investment processing, investment management, and investment operations solutions that help corporations, financial institutions, financial advisors, and ultra-high-net-worth families create and manage wealth. As a core member of our Private Equity team you will be working with experienced industry professionals to deliver services for complex fund structures. Role and Responsibilities Responsible for maintaining books and records and calculations of fund’s Net Asset Values. Coordinating and Reviewing Financial Statements and associated reports including performance metrics/quarterly reporting Coordinate and review of calculations of carried interests/performance/incentive fees Coordinate and review calculation of investor allocations for capital calls and distributions Coordinate and review of partners capital account statements Coordinate of payments and other transactions Supervise production analysts, review and signing off the work performed Acting as primary contact for clients and other stakeholders Meeting client expectations by monitoring timely delivery of daily, weekly, and monthly deliverables Ensuring all escalations are addressed timely First escalation point for internal queries Show more Show less

About the Role: We are seeking an experienced Channel Lead to oversee web and banner projects, primarily on websites built in Adobe Experience Manager (AEM) and ad banners created using Adobe Animate. The ideal candidate will have a strong technical background, proven leadership skills, and hands-on experience with HTML/CSS/JS, jQuery, AEM, and leading design tools. What you will do? Lead, mentor, and manage a team of ad banner developers, ensuring high performance, motivation, and professional growth. Handle escalations related to project delivery, technical challenges, or creative disputes, providing timely resolutions and maintaining workflow continuity. Serve as the primary point of contact for clients regarding web/banner projects, managing expectations, gathering requirements, and presenting creative solutions. Oversee the end-to-end process of designing, developing, and animating static and interactive HTML5 ad banners for web and mobile platforms. Collaborate cross-functionally with designers, marketing teams, and account managers to translate campaign concepts into effective and innovative banner ads. Ensure all deliverables meet technical specifications for various ad networks and maintain high standards of quality and performance. Drive optimization efforts for fast load times, cross-browser compatibility, and responsive design across all banner projects. Implement and monitor tracking pixels, click tags, and analytics to ensure accurate campaign measurement and reporting. Stay ahead of industry trends, tools, and technologies in digital advertising and banner development, and proactively introduce new techniques and workflows to the team. Manage project timelines, resource allocation, and workflow, ensuring all campaigns are delivered on time and within scope. Provide regular feedback and training to team members, fostering a culture of continuous improvement and innovation. What You Will Do: Proven experience (7+ years) in developing and leading the creation of HTML5, CSS3, and JavaScript-based ad banners. Demonstrated experience in team handling, including performance management, conflict resolution, and mentorship. Strong escalation management skills, with the ability to resolve project, technical, or interpersonal issues efficiently. Extensive client handling experience, including requirement gathering, expectation management, and solution presentation. Advanced proficiency with design tools such as Adobe Photoshop, Illustrator, Animate, and Google Web Designer. Deep understanding of ad serving platforms (e.g., DoubleClick Studio, Sizmek) and digital advertising ecosystems. Strong attention to detail and ability to manage multiple projects under tight deadlines. Expertise in responsive design, animation principles, and optimizing creative assets for performance. Excellent communication, collaboration, and organizational skills. Ability to analyze campaign data and provide actionable insights for ongoing improvement. Required Tech Stack: HTML/CSS/JavaScript jQuery Adobe Experience Manager (AEM) – especially website management Adobe Photoshop Adobe Illustrator Adobe Animate – exposure to creating and animating ad banners Good to Have: Google Web Designer (GWD) AEM Adaptive Forms Show more Show less