Job Description Who we are looking for In this role, you will work with State Street teams from around the globe to lead a team supporting a global premier investment management client. You will have leadership responsibility to oversee end-to-end delivery all day-to-day transactional responsibilities of the team in a fast-paced, flexible and exciting environment. The role will need to initiate and develop good communication and interpersonal relationship with business operations teams and IT and to maintain the high level of service that is currently being provided to all the clients. Why this role is important to us This is a varied operational and managerial position with middle level of responsibility within Middle Office Services operating via Aladdin platform. This AVP acts as a primary escalation point for all internal/external client(s). The team is responsible for end-to-end service delivery for majority of the Middle office functions on Aladdin. The candidate should be hands on manager who is required to ensure the teams under their responsibility undertake delivery to both internal and external client(s), ensure timely response to client initiated queries, and escalation of any unresolve matters to manager for best resolution solution. What you will be responsible for you will Manage the corresponding team in location(s) for responsible client(s) Own the end-to-end trade lifecycle delivery including trade capture, confirmation, settlement support, reconciliation and corporate actions Ensure accurate & timely processing across asset classes Oversee trade exceptions, breaks resolution and escalation protocols with custodians and brokers Serve as the key point of contact for daily BAU, incident management and SLA adherence Act as senior operational liaison for global clients and internal stakeholders Deliver regular service reporting, governance decks and support client reviews Lead strategic initiatives such as client onboarding, change requests and transitions Drive high performance culture through mentoring, training and career development Ensure adherence to control standards, regulatory requirements and audit protocols Proactively identify risk areas, conduct root cause analysis and implement remediation plans Lead business continuity and resiliency efforts in coordination with other functions Identify and implement process improvements and automation opportunities Collaborate with technology, product and transformation teams for system enhancements and tool upgrades Communicate effectively on issues / problems to the Client and to SSC management and ensure a proper and timely follow-up to ensure resolution. What we value These skills will help you succeed in this role Strong knowledge of trade lifecycle management, reconciliations and settlements Broad and in-depth understanding of the asset management industry, gained through working in a variety of asset management disciplines. Strong critical thinking, problem solving, and proactive mindset Client centric attitude in managing, prioritizing and delivering operations and services Strong communication and presentation skills to audiences of different sizes and levels of seniority Good team working skills. Commercial acumen – Experience in leading and delivering operations in line with cost/budgets Able to drive pay for performance and culture of performance differentiation within teams Strong understanding of the risk and controls environment within a G-SIFI firm, and as such a desire to embed a risk excellence culture across teams Executive presence, managing with influence and effective communication across stakeholder groups both regionally and globally Flexibility in working outside of your responsibilities and areas of expertise - Taking accountability of end-to-end outcomes as an enterprise, collaborating across functions/business and locations Client centric attitude in managing, prioritizing and delivering operations and services Result-oriented with an ownership and accountability mindset Education & Preferred Qualifications Degree in finance, business, technology or equivalent or relevant industry experience In depth understanding of Middle Office operations or related financial services functions Preferred hands on experience / working knowledge of Aladdin Proven experience in client communication and interaction at all levels Ability to thrive in fast-paced, matrixed and global environments Experience in leveraging technology solutions including low-code tools Strong MS Excel, Access, Word, PowerPoint skills necessary Strong English written and spoken ability About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Title: Technical Support Manager – Microsoft Dynamics 365 Job Location: Hyderabad, Telangana Worksite: Onsite [100%] About Role/Project: We are seeking an experienced Technical Support Manager – Microsoft Dynamics 365 to lead and optimize our D365 support team. This role involves managing technical support operations, ensuring high-quality service delivery, and driving continuous process improvement. The ideal candidate will have deep expertise in D365, cloud platforms (Azure/AWS), ticketing systems, and customer relationship management. Responsibilities: Strong understanding of Customization & Solutions within Dynamics 365. Ability to assign cases/incidents logically to the appropriate team members. Active involvement in customer calls – managing escalations and shadowing support calls. Root cause analysis to improve project health and minimize recurring issues. Leading Quarterly Business Reviews (QBRs)/ Leading Monthly Business Reviews (MBRs) – preparing reports and presenting them to clients or Stakeholders. Effective client communication, discussing challenges, achievements, and areas for improvement. Ownership of end-to-end deliverables for project execution and support. Required Qualifications: 10+ years of experience in technical support, IT operations, or enterprise application support. Hands-on experience with Microsoft Dynamics 365 (F&O, Customer Engagement, Business Central, Power Platform, or CRM modules). Expertise in troubleshooting, system integration, and customization within D365 environments. Strong understanding of Azure, Power Automate, APIs, and cloud-based solutions. Experience in ticketing system management, escalation handling, and SLA adherence. Customer-focused approach with strong stakeholder engagement skills. Proven leadership experience, mentoring, and coaching technical teams. Excellent communication & problem-solving abilities. Bachelor’s degree in computer science, IT, or a related field is preferred. Job Types: Full-time, Permanent Pay: ₹2,020,235.50 - ₹2,623,676.00 per year Benefits: Health insurance Paid time off Provident Fund Shift: Day shift Work Days: Monday to Friday Work Location: In person

Deloitte Global Operate – Growth Platform Operations Level: Senior Consultant You thrive on developing creative and innovative insights to solve complex challenges? Want to work on next- generation, cutting-edge products and services that deliver outstanding value and that are global in vision and scope? Work with premiere thought leaders in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture? Want to make an impact that matters? Consider Deloitte Global. What you’ll be part of—our Deloitte Global culture: At Deloitte, we expect results. Incredible—tangible—results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and lead global strategies and provide programs and services that unite our network. In Deloitte Global, everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark. Who you’ll work with: The Global Operate Team is comprised of professionals with various areas of focus that collectively provide mission critical services to support Global Operate’s overall success. Whether focused on sales excellence, delivery transformation, quality and risk management, contracts management, finance and operations, capability build, communications and change management, knowledge management, marketing and market intelligence, or other activities, these professionals ensure that our Firm operates efficiently, and our people can effectively serve clients every day. Work you’ll do: The professional will work with the India colleagues and senior leaders across Global Operate. The professional will need to develop a knowledge of the firm’s Operate business, strategic priorities to enable sharing of insights, trends, and escalation of issues/variances as appropriate. The professional will own sensing of new opportunities, analyze quantitative and qualitative data, synthesize findings, and demonstrate solid analytical and writing skills. The professional will also be responsible to develop compelling narrative with clear recommendations based on the research, analysis, and findings. The team’s projects are typically high-impact and high-visibility aligned to the global firm and Operate leadership’s strategic priorities. Projects often involve collaboration across workstreams to ensure coordination and alignment. Key responsibilities Work with the Global Operate sales team and Global Businesses Operate sales teams to advance the alliance strategy and enhance sales and pipeline intelligence; scaling Operate is one of 6 critical success factors for the E&A team to grow alliance revenue Define alliances plays and amplify existing ones by aligning with Global Alliances and Global Businesses Collaborate with internal teams to identify opportunities for joint solutions or go-to-market initiatives with ecosystem partners Track and analyze various alliance and ecosystem metrics, including revenue, pipeline and prepare insights for internal stakeholders Work on key strategic projects for Deloitte’s global Operate business (short-term and long-term projects) Collaborate across the firm to help assess and prioritize strategic projects to best align with our strategy and growth objectives Partner with senior leaders and their teams to drive global alignment around strategic priorities Gather, analyze, and interpret quantitative and qualitative data, draw conclusions, and develop strategic recommendations Analyze large data sets to produce models, clear, insightful, and concise executive level reports etc. utilizing analytical and problem-solving skills Synthesize detailed analysis into summary impact analysis using acute story boarding skills Create executive level documents such as PPT decks, excel reports, tableau dashboards etc. for senior leadership Demonstrate solid project management skills, with the ability to seamlessly co-ordinate/switch between different workstreams Demonstrate and apply solid knowledge of management frameworks Help leadership in making strategic choices and drive and support launch of new initiatives Support operational need of the team, including contributing to developing team resources, supporting more-junior practitioners, and generally helping to grow a high-performing multi-geography team Actively share best practices among Global and India team members Develop and maintain working relationships with Global colleagues Requisite core skills Self-motivated, innovative, and strong team player Strong analytical, problem-solving, and critical thinking skills Strong core consulting skills – i.e., research, financial analysis, including logical structuring and storyboarding, superior knowledge of Excel and PowerPoint Deep understanding of alliance and ecosystem management best practices and applying them effectively in a global, complex environment Strong business writing skills (i.e., clear, concise, and compelling writing capabilities) Strong attention to detail, responsiveness, and strong track record of executing high-impact initiatives Strong project management skills with the ability to manage multiple priorities given aggressive timelines; comfortable performing in a fast paced, dynamic environment; flexibility to manage projects across time zones and adapt certain approaches to different cultures and working styles Ability to integrate and synthesize large sets of data and broad stakeholder perspectives into meaningful insights Ability to thrive in a complex and fast-paced environment with many competing priorities Accustomed to working in teams, including virtual teams. Highly developed personal and professional ethics are expected Must possess the ability to handle highest level of confidential information Added advantage: Knowledge and previous experience in operate / managed services, innovation, strategy & operations, transformational roles Added advantage: Previous experience in one of the following areas – sales processes, professional services leveraging delivery centers, risk management, learning and development, communications, change management, knowledge management or marketing Added advantage: Write and edit Macros in Excel, create dashboards on Tableau, PowerBI, and SharePoint knowledge Qualifications, experience, work location, and timing We are looking for a passionate, high energy, and self-motivated individual who is accustomed to working independently and collaboratively on small and large projects in a close-knit team. Academic qualification: Master’s Degree like MBA Work experience: o Senior Consultant : 7-10 years, with at least 4 years of post-MBA experience Strong track record with previous employment, preferably with professional services firms or corporate strategy Location: Hyderabad Comfortable working with team members and stakeholders across geographies and time zones Work hours: 11:00 AM – 8:00 PM (expected to be flexible with time zones) How you’ll grow: Deloitte Global inspires leaders at every level. We believe in investing in you, helping you embrace leadership opportunities at every step of your career, and helping you identify and hone your unique strengths. We encourage you to grow by providing formal and informal development programs, coaching and mentoring, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible. #EagerForExcellence #EAG-M&R Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 304169

About this role: Wells Fargo is seeking a Lead Commercial Banking Portfolio Coordinator In this role, you will: Support performance and overall effectiveness of team, as well as cross-group administrative operations Provide feedback and present ideas for improving or implementing processes and tools within Commercial Banking Portfolio Management Review credit information of loans for companies and industries Respond to customer inquiries, generate status reports for management or bankers and contact available sources of information Perform or guide others on complex tasks or initiatives that require planning, evaluation, and interpretation Independently prioritize work and provide day-to-day-work leadership and mentorship to team Lead or contribute to implementation of new or revised processes and procedures Provide guidance and subject matter expertise to immediate team and Commercial Banking Portfolio Management on wide range of information Required Qualifications: 6+ years of Commercial Banking Portfolio Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: MBA or MCOM with exposure to Commercial Loan Perform Data Quality Review for Commercial Loans. Read review Credit documents, Security Agreement to understand and interpret different attributes of Wholesale Loan. Candidate must have detailed knowledge of Commercial or Wholesale Loan. Posting End Date: 23 Jun 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

TCS has always been in the spotlight for being adept in “the next big technologies”. What we can offer you is a space to explore varied technologies and quench your techie soul. TCS Hiring for Technical Service Desk Experience Range: - 3 to 6 Yrs Job Locations : Bangalore Job Summary: We are seeking a skilled and customer-focused Technical Service Desk with excellent communication to provide first-line support for IT-related issues, with a strong emphasis on Active Directory, SAP, Windows OS, Microsoft Office and Remote Desktop Protocol (RDP). Job Description Serve as the first point of contact for users seeking technical assistance via phone, email, or ticketing system. Troubleshoot and resolve issues related to: *Active Directory (user account management, group policies, password resets) *SAP (basic user support, login/access issues, ticket escalation) *Windows OS (installation, configuration, performance issues) *Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams) *Network connectivity Log, track, and manage incidents and service requests using ITSM tools (e.g., ServiceNow). Escalate unresolved issues to appropriate teams while maintaining ownership and communication with the user. Assist with offboarding processes including account setup and software provisioning. Maintain documentation of common issues and solutions in the knowledge base. Ensure compliance with IT policies and security standards. Should have good knowledge of Incident/Request management. Should be ready to work from office with rotational shift (including night shift). Minimum Qualification 15 years of full time education. Show more Show less

Job Summary: We are looking for a Regional Coordinator to oversee and support field operations in the assigned region. This role requires coordination with service engineers, managing daily service calls, ensuring timely closures, and maintaining SLA compliance. The ideal candidate will have experience in laptop hardware, field operations, and team handling. Key Responsibilities: Coordinate day-to-day field activities across assigned locations. Assign and monitor service calls to field engineers. Ensure SLA compliance and daily call closure reporting. Support engineers with troubleshooting, escalations, and spare part follow-ups. Maintain daily reports on calls, closures, escalations, and delays. Handle regional coordination with OEM (e.g., Dell, HP) or service partners. Conduct periodic reviews with engineers and provide performance inputs. Ensure availability of manpower and tools (laptops, bike, uniforms, ID cards). Act as the first point of escalation for customer complaints in the region. Key Requirements: Graduate or Diploma (preferred in Engineering/IT). 3–6 years of experience in field operations or service coordination. Prior experience in laptop hardware, AMC, or IT support . Strong in team handling, call allocation, and service tracking. Good communication, coordination, and reporting skills. Basic understanding of service CRM tools and Excel. Preferred: Experience working with OEMs like Dell, HP, Lenovo or IT field service providers. Ability to travel within the assigned region as required. Job Type: Full-time Pay: ₹21,517.78 - ₹26,929.90 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person

JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Senior Community Executive Role Summary: We currently have an exciting opportunity for a Community Manager in Reading. The Manager will lead a team to ensure management of the day-to-day client activities for the assigned property/facility, and support the Operations Manager by being the on-site key point of contact for key stakeholders and/or client. The role will have responsibility for service quality, helpdesk task resolution, maintenance and operations, contract services, safe working practices, purchasing of material, equipment & supplies, and site budgets accuracy. Customer Service is a key part of this role to ensure our business’s customers receive outstanding support and all their needs are met. What the job involves: Leadership Manage and coach the team Develop and sustain a high-quality well well-motivated team Ensure high staff morale, trust, and work ethics Build and maintain an environment that supports teamwork, co-operation, and performance excellence within the team Mentor and enable the Training & Development of team members Client/Stakeholder Management Proactively engage stakeholders to ensure that on-site clients’ expectations are exceeded Build and develop exceptional client/stakeholder relationships across multiple levels of the organisation On-site key point of contact for Facilities and Customer Service in the client’s premises Procurement & Vendor Management Ensure vendors are well-managed, delivering services on time and within budget Ensure that vendor procurement processes comply with agreed client procurement guidelines as well as JLL best practices Contracts Management Plan and manage all contracts to ensure that they are professionally delivered at the right costs Ensure expiry of contracts is well-monitored and re-procurement is initiated if needed Ensure contracts are continually assessed to deliver the best value to the client Finance Management / Cost Control / Profitability Ensure financial processes are followed at all times Health & Safety Management Ensure the provision of a safe working environment Ensure compliance with statutory regulations on fire, health and safety standards Site Operations Management Recommend continuous quality improvement practices and implement Industry Best Practice operations Implement building procedures and performance measures and ensure they are maintained at all times Ensure all Critical Environment (CEM) requirements are met Review existing operations regularly to reduce costs and improve operational standards 24/7 emergency call support and site attendance is required Risk Management Ensure a property risk management program, including audits, is implemented and maintained Ensure disaster recovery and business continuity plans are implemented and maintained Ensure escalation procedures and incident reporting procedures are implemented and in place Assist in the development of guidelines and strategies to ensure compliance with Jones Lang LaSalle’s business conduct Achieve Key Performance Indicators and Service Level Agreement To apply, you must be able to demonstrate the following skills and experience: Ideal Experience Passion for quality – has an eye for detail to ensure the best delivery of services Experience in facilities management, building, business, or other related fields. Should possess fantastic interpersonal skills and be a strong leader. Staying calm under pressure and having wonderful customer service skills. Knowledge of Occupational Safety requirements Strong PC literacy and proven ability to manage daily activities using various systems Demonstrated experience with continuous improvement initiatives (highly desirable) Knowledge of vendor management for specialized services Proven capacity to understand and interpret commercial contracts Budget management and financial analysis skills Other Personal Characteristics Strong communicator – Good presentation skills and possesses strong verbal & written communication skills also an active listener Self-motivated; confident & energetic Ability to effectively deal with stressful situations Flexible – able to adapt to rapidly changing situations Strongly goal-oriented – able to focus on meeting all performance targets Is a team player – able to cooperate and work well with others to meet targets Proven ability to initiate and follow through with improvement initiatives Exhibits honesty & trustworthiness Open to new ideas & willing to challenge status quo What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in a fully entrepreneurial and inclusive work environment. If you harbour a passion for learning and adapting new technologies, JLL will continuously provide you with platforms to enrich your technical domains. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. It’s no surprise that JLL has been recognized by the Ethisphere Institute as one of the 2019 World’s Most Ethical Companies for the 12th consecutive year. If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. About JLL – We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

Position Overview Product Support Specialist acts as front-line support for our global network of users and works hard to provide an excellent experience for the Audit suite of products. Representatives are required to conduct themselves in a professional manner by providing accurate, timely information about Audit to both internal and external users. About the Role: In this opportunity as Product Support Specialist , you will: Act as point of contact for troubleshooting, diagnosis, and escalation of technical support queries related to all Audit products via phone, email or other media types as available. Resolve all technical and service issues related to all Audit products utilizing excellent customer service skills, problem solving skills, technical thinking/reasoning skills, and a high level of individual discretion to ensure outcomes of customer satisfaction and Thomson Reuters business success. Accurately document all customer contacts, resolution steps, and gather customer feedback to enhance products and services. Achieve all department assigned metrics. Report and escalate issues leading to recurring technical problems. Continuously increase technical aptitude and customer service skills, as well as improve organizational performance by identifying efficiencies in workflow & introducing policy/procedure changes. Develop or suggest Knowledgebase articles for internal and external users. Create support documentation for troubleshooting, training, and other areas as needed. Educate self and colleagues on new releases, test functionality and report on issues found during product releases. Promote usage of our public help center to users to encourage self-help on support queries. Ability to flex working hours to accommodate busy periods and react with increased productivity. About You: You are fit for the role if your background includes: Minimum: 2 years' experience in a customer facing position or equivalent experience desired. 2- or 4-year technical degree preferred. Must be a bachelor's degree holder. Experience in technical support via phones, chat, emails or in person. Fluent written and verbal communication skills in English Strong problem solving, analysis, design, and testing skills. Quick learner, eager to leverage new technologies in a dynamic team environment. Commitment to customers. Proven experience owning issues to resolution. Demonstrate good time management skills. Work as part of a team & independently in a dynamic, fast-paced environment. Preferred to have experience working with Microsoft office suite. Preferred to have financial services and/or accounting industry experience Preferred to have experience with tax research software is highly beneficial Preferred to have technical Support/IT helpdesk experience #LI-GR1 What’s in it For You? Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

About this role: Wells Fargo is seeking a Software Engineer. In this role, you will: Participate in low to moderately complex initiatives and projects associated with the technology domain, including installation, upgrades, and deployment efforts Identify opportunities for service quality and availability improvements within the technology domain environment Design, code, test, debug, and document for low to moderately complex projects and programs associated with technology domain, including upgrades and deployments Review and analyze technical assignments or challenges that are related to low to medium risk deliverables and that require research, evaluation, and selection of alternative technology domains Present recommendations for resolving issues or may escalate issues as needed to meet established service level agreements Exercise some independent judgment while also developing understanding of given technology domain in reference to security and compliance requirements Provide information to technology colleagues, internal partners, and stakeholders Required Qualifications: 2+ years of software engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Strong proficiency in Python/Java and LLM orchestration frameworks (LangChain, LangGraph) Basic Knowledge of model context protocols, RAG architectures, and embedding techniques Experience with model evaluation frameworks and metrics for LLM performance Proficiency in frontend development with React.js for AI applications Experience with UI/UX design patterns specific to AI interfaces Experience with vector databases and efficient retrieval methods Knowledge of prompt engineering techniques and best practices Experience with containerization and microservices architecture Strong understanding of semantic search and document retrieval systems Working knowledge of both structured and unstructured data processing Experience with version control using GitHub and CI/CD pipelines Experience working with globally distributed teams in Agile scrums Job Expectations: Work as a Generative AI engineer developing enterprise-scale AI applications Design, implement, and optimize LLM-based solutions using state-of-the-art frameworks Lead Gen AI initiatives focused on developing intelligent agents and conversational systems Design and build robust LLM interfaces and orchestration pipelines Develop evaluation frameworks to measure and improve model performance Implement prompt engineering techniques to optimize model outputs Integrate Gen AI capabilities with existing enterprise applications Build and maintain frontend interfaces for AI applications Understanding of enterprise use cases for Generative AI Knowledge of responsible AI practices and ethical consideration Ability to optimize AI solutions for performance and cost Well versed in MLOps concepts for LLM applications Staying current with rapidly evolving Gen AI technologies and best practices Experience implementing security best practices for AI applications Posting End Date: 20 Jun 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

JOB DESCRIPTION Welcome to JP Morgan Chase. Are you a compliance specialist, passionate about risk mitigation and safeguarding the financial institutions and customers from the financial crime ? You have found the right team. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. The GFCC Alert Triage position is part of the firm’s India AML Alert Triage team within AML Investigations. The Triage team dispositions alerts consistent with the Global AML Standards, provides an initial assessment of potential Money Laundering, Terrorist Financing as well as other nefarious activity and recommends alerts for escalation and further review or closure as false positives Responsibilities: Collect and document data, including: alerting activity, account information, transactional data, KYC information, politically exposed person (PEP) status, adverse media as well as counterparty and any other required information to assist in the investigation Review and analyze underlying data gathered opposite Anti-Money Laundering (AML), Terrorist Financing (TF), Human Trafficking and other red flags to assess whether the alert should be recommended for escalation or to be closed with no further action Fully document all alerts, including supporting data, analysis as well as escalation or close recommendation rationale within the case management system in a timely manner and consistent with the firm’s quality standards Build relationships with AML Investigations units and effectively communicate and transfer information for case investigations Collaborate with India and US colleagues to share processing and AML knowledge to enhance AML Investigation process flows Process work items in the order of priority and aligned with SLA priorities. Escalate issues in a timely manner and demonstrate courage and integrity by doing the right thing all the time. In conjunction with manager and consistent with overall department objectives, establish and execute on annual development goals. You would participate in special projects, quality improvement initiatives and other similar exercises Required qualifications, capabilities, and skills: Qualified graduate with 2 to 6 years’ of relevant experience in Global Financial Crime Compliance Familiarity with the firm's internal systems and processes or similar processes at other institutions, and proficiency in MS Office (Outlook/Word/Excel/PowerPoint) You are a self-starter, capable of working under minimum supervision, able to multi-task and meet deadlines in high-pressure environment You are a result-oriented team player with strong problem solving ability. You have exceptional research and analytical skills with the ability to analyze large amounts of data, decipher higher risk attributes (transactional, geographical, product, customer type, etc.) and develop well-reasoned recommendations and strong documentation skills to clearly articulate alert disposition You are adaptable to change and demonstrate strong interpersonal and verbal/written communication skills. You adhere to and standards, controls and policy. Preferred qualifications, capabilities, and skills: The following additional items will be considered but are not required for this role CAMS Certification ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success. Our Compliance teams work globally across all lines of business to advise internal stakeholders on the impact of regulatory requirements and how to balance these with the firm’s needs. Their diverse mandate means they also provide input on new business strategies, product lines, policies, training, operational processes, risk mitigation and control.

About this role: Wells Fargo is seeking a Due Diligence Coordinator . In this role, you will: Support Due Diligence group Seek ways to improve client onboarding process, on-going periodic client reviews and quality control activities Conduct complex comprehensive research or background investigations on transactions, individuals, entities, organizations or locations to identify and mitigate associated sanctions, financial crime, and reputational risks Receive direction from supervisor and escalate non-routine questions Interact with immediate team and Due Diligence area on wide range of information Engage with clients indirectly through relationship managers to support meeting policy and regulatory requirements Required Qualifications: 2+ years of Due Diligence experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Good verbal and written communication skills. Posting End Date: 26 Jun 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

ROLES & RESPONSIBILITIES Reviews alerts generated by SentinelOne and implement appropriate containment and mitigation measures Analyzes payloads using JoeSandbox and escalate to the appropriate team as necessary Collaborates with the Forensics team to conduct threat hunting using identified Indicators of Compromise (IoCs) and Tactics, Techniques, and Procedures (TTPs) Assists the Tiger Team in targeted collections of systems based on identified malicious activities in the client's environment Conducts historical log reviews to support threat hunting efforts and ensure all malicious artifacts are mitigated in the SentinelOne console Examines client-provided documents and files to supplement the SOC investigation and mitigation strategy Conducts perimeter scans of client infrastructure and report any identified vulnerabilities to the Tiger Team for appropriate escalation Manages client-related tasks within the ConnectWise Manage ticketing system as part of the Client Handling Lifecycle Creates user accounts in SentinelOne console for the client Generates Threat Reports showcasing activity observed within the SentinelOne product Executes passphrase exports as needed for client offboarding Submits legacy installer requests to ensure the team is properly equipped for deployment Provides timely alert notifications to the IR team of any malicious activity impacting our clients Serves as an escalation point for Tier 1 analysts Assists with uninstalling/migrating SentinelOne Generates Ranger reports to provide needed visibility into client environments Manages and organizes client assets (multi-site and multi-group accounts) Applies appropriate interoperability exclusions relating to SentinelOne and client applications Performs SentinelOne installation / interoperability troubleshooting as needed Contributes to the overall documentation of SOC processes and procedures Participates in “Handler on Duty (HOD)” shifts as assigned to support the Tiger Team(s) client matters Internally escalates support ticket / alerts to Tier III-IV Analysts as needed May perform other duties as assigned by management SKILLS AND KNOWLEDGE Demonstrated knowledge of Windows and Unix operating systems Thorough understanding of Digital Forensics and Incident Response practices Proficiency in advanced analysis techniques for processing and reviewing large datasets in various formats Familiarity with TCP/IP and OSI Model concepts at a basic level Expertise in the Incident Response Life Cycle stages (Preparation, Identification, Containment, Eradication, Recovery, and Lessons Learned) Working knowledge of the MITRE ATT&CK framework at an intermediate level Proven ability to work independently and solve complex problems without constant direction from management Highly detail-oriented and committed to producing quality work JOB REQUIREMENTS Bachelor's Degree and 4+ years of IT security related experience or Master's or Advanced Degree and 3+ years related experience Current or previous experience with Endpoint Detection and Response (EDR) toolsets Previous experience working on a SOC/CIRT team Ability to communicate in both technical and non-technical terms both oral and written 1-2 Information Security Certifications (GIAC, Offensive Security, EC-Council, ISC2) preferred DISCLAIMER The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties and skills required personnel so classified. WORK ENVIRONMENT While performing the responsibilities of this position, the work environment characteristics listed below are representative of the environment the employee will encounter: Usual office working conditions. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions of this job. PHYSICAL DEMANDS No physical exertion required Travel within or outside of the state Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force as frequently as needed to move objects TERMS OF EMPLOYMENT Salary and benefits shall be paid consistent with Arete salary and benefit policy. FLSA OVERTIME CATEGORY Job is exempt from the overtime provisions of the Fair Labor Standards Act. DECLARATION The Arete Incident Response Human Resources Department retains the sole right and discretion to make changes to this job description. EQUAL EMPLOYMENT OPPORTUNITY We’re proud to be an equal opportunity employer- and celebrate our employees’ differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better. Arete Incident Response is an outstanding (and growing) company with a very dedicated, fun team. We offer competitive salaries, fully paid benefits including Medical/Dental, Life/Disability Insurance, 401(k) and the opportunity to work with some of the latest and greatest in the fast-growing cyber security industry. When you join Arete… You’ll be doing work that matters alongside other talented people, transforming the way people, businesses, and things connect with each other. Of course, we will offer you great pay and benefits, but we’re about more than that. Arete is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Arete, where experience matters. Equal Employment Opportunity We’re proud to be an equal opportunity employer- and celebrate our employees’ differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better. About Us Arete Incident Response is an elite team of the world’s leading cybersecurity and digital forensics experts who combat today’s sophisticated cyberattacks. We work tirelessly to provide unparalleled capabilities and solutions throughout the entire cyber incident life cycle. These include incident response readiness assessments and penetration tests as well as post-incident response, remediation, containment, and eradication services. We work in close collaboration with industry leaders and government agencies along with leading cybersecurity technology platforms to deliver an innovative, intelligence-based approach to solving our client’s toughest challenges. If you want to work with the most talented and experienced people in the industry with the desire to be a cyber hunter and industry expert, we want you to be a part of our team.

About this role: Wells Fargo is seeking a Treasury Associate In this role, you will: Support finance, accounting and Business Line management on matters related to corporate treasury and related financial management Review global market conditions, funding requirements, asset and liability management, liquidity risk management, capital management, financial performance management, capital, and related activities Ensure data quality and establish controlled processes Collaborate with Internal Audit, Corporate Risk Management and Model Governance teams as well as outside parties including regulatory agencies and accounting and consulting firms Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Interact with internal customers Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements Required Qualifications: 6+ months of Treasury/Finance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Qualified CA/ACCA/CWA/FRM/CFA or MBA from a reputed institution. Experience in Stress Testing, Liquidity risk monitoring, LCR, NSFR and Interest rate risk. Experience in conducting the Internal audits/Control testing, preparing the materials and Leading the Stakeholders meeting like ALCO. Job Expectations: Shift timing may be aligned to APAC/ EMEA region Posting End Date: 22 Jun 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Welcome to JP Morgan Chase. Are you a compliance specialist, passionate about risk mitigation and safeguarding the financial institutions and customers from the financial crime ? You have found the right team. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. The GFCC Alert Triage position is part of the firm’s India AML Alert Triage team within AML Investigations. The Triage team dispositions alerts consistent with the Global AML Standards, provides an initial assessment of potential Money Laundering, Terrorist Financing as well as other nefarious activity and recommends alerts for escalation and further review or closure as false positives Responsibilities: Collect and document data, including: alerting activity, account information, transactional data, KYC information, politically exposed person (PEP) status, adverse media as well as counterparty and any other required information to assist in the investigation Review and analyze underlying data gathered opposite Anti-Money Laundering (AML), Terrorist Financing (TF), Human Trafficking and other red flags to assess whether the alert should be recommended for escalation or to be closed with no further action Fully document all alerts, including supporting data, analysis as well as escalation or close recommendation rationale within the case management system in a timely manner and consistent with the firm’s quality standards Build relationships with AML Investigations units and effectively communicate and transfer information for case investigations Collaborate with India and US colleagues to share processing and AML knowledge to enhance AML Investigation process flows Process work items in the order of priority and aligned with SLA priorities. Escalate issues in a timely manner and demonstrate courage and integrity by doing the right thing all the time. In conjunction with manager and consistent with overall department objectives, establish and execute on annual development goals. You would participate in special projects, quality improvement initiatives and other similar exercises Required qualifications, capabilities, and skills: Qualified graduate with 2 to 6 years’ of relevant experience in Global Financial Crime Compliance Familiarity with the firm's internal systems and processes or similar processes at other institutions, and proficiency in MS Office (Outlook/Word/Excel/PowerPoint) You are a self-starter, capable of working under minimum supervision, able to multi-task and meet deadlines in high-pressure environment You are a result-oriented team player with strong problem solving ability. You have exceptional research and analytical skills with the ability to analyze large amounts of data, decipher higher risk attributes (transactional, geographical, product, customer type, etc.) and develop well-reasoned recommendations and strong documentation skills to clearly articulate alert disposition You are adaptable to change and demonstrate strong interpersonal and verbal/written communication skills. You adhere to and standards, controls and policy. Preferred qualifications, capabilities, and skills: The following additional items will be considered but are not required for this role CAMS Certification

About this role: Wells Fargo is seeking an Associate Securities Operations Representative. In this role, you will: Support a variety of operational tasks for simple or routine securities Identify ways to improve the overall process Perform routine duties such as processing, reconciling transaction and research inquires Regularly receive direction from supervisor and escalate issues to more experienced roles Review less complex documents Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Interact with internal customers Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements Required Qualifications: 6+ months of Security Operations experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education Flexable in the shift time as per Business requirement. Posting End Date: 29 Jun 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

About this role: Wells Fargo is seeking a... In this role, you will: Perform various operational tasks on complex securities that require general knowledge of unit functions and systems Support securities operations Identify ways to improve the overall process Perform moderately complex duties such as processing, researching inquires and reconciling transactions Review time sensitive documents Receive direction from supervisor and coordinate situations involving other departments Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Interact with internal customers Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements Required Qualifications: 2+ years of Securities Operations experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education Required Qualifications for Europe, Middle East & Africa only: Experience in Securities Operations, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Job Expectations: Posting End Date: 23 Jun 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Working in Application Support means you'll use both creative and critical thinking skills to maintain application systems that are crucial to the daily operations of the firm. As an Application Support at JPMorgan Chase within the Employee Platform, you will use both creative and critical thinking skills to maintain application systems that are crucial to the daily operations of the firm. You'll work collaboratively in teams on a wide range of projects based on your primary area of focus: design or programming. While learning to fix application and data issues as they arise, you'll also gain exposure to software development, testing, deployment, maintenance, and improvement, in addition to production lifecycle methodologies and risk guidelines. Finally, you'll have the opportunity to develop professionally —and to grow your career in any direction you choose. Job responsibilities Participates in triaging, examining, diagnosing, and resolving incidents and work with others to solve problems at their root. Participate in weekend support rota to ensure adequate business support coverage during core hours and weekend (rota basis) as part of a global team. Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools. Identify issues for escalation and communication and provide solutions to the business and technology stakeholders. Participates in root cause calls and drives actions to resolution with a keen focus on preventing incident. Recognizes the manual activity within your role and proactively works towards eliminating it through either system engineering or updating application code. Required qualifications, capabilities, and skills. Formal training or certification on Application Support concepts and 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services. Experience in observability and monitoring tools and techniques. Experience with one or more general purpose programming languages (Python or C#) and/or automation scripting (PowerShell Script) Experience in observability and monitoring tools and techniques. Familiar with tools such as Splunk, ServiceNow, Dynatrace, etc. Experience in CI/CD tools like Jenkins, Bitbucket, GitLab, Terraform Eagerness to participate in learning opportunities to enhance one’s effectiveness in executing day-to-day project activities. Preferred qualifications, capabilities, and skills Experience and understanding of Genetec Security Desk Understanding of cloud infrastructure

JOB DESCRIPTION Working in Application Support means you'll use both creative and critical thinking skills to maintain application systems that are crucial to the daily operations of the firm. As an Application Support at JPMorgan Chase within the Employee Platform, you will use both creative and critical thinking skills to maintain application systems that are crucial to the daily operations of the firm. You'll work collaboratively in teams on a wide range of projects based on your primary area of focus: design or programming. While learning to fix application and data issues as they arise, you'll also gain exposure to software development, testing, deployment, maintenance, and improvement, in addition to production lifecycle methodologies and risk guidelines. Finally, you'll have the opportunity to develop professionally —and to grow your career in any direction you choose. Job responsibilities Participates in triaging, examining, diagnosing, and resolving incidents and work with others to solve problems at their root. Participate in weekend support rota to ensure adequate business support coverage during core hours and weekend (rota basis) as part of a global team. Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools. Identify issues for escalation and communication and provide solutions to the business and technology stakeholders. Participates in root cause calls and drives actions to resolution with a keen focus on preventing incident. Recognizes the manual activity within your role and proactively works towards eliminating it through either system engineering or updating application code. Required qualifications, capabilities, and skills. Formal training or certification on Application Support concepts and 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services. Experience in observability and monitoring tools and techniques. Experience with one or more general purpose programming languages (Python or C#) and/or automation scripting (PowerShell Script) Experience in observability and monitoring tools and techniques. Familiar with tools such as Splunk, ServiceNow, Dynatrace, etc. Experience in CI/CD tools like Jenkins, Bitbucket, GitLab, Terraform Eagerness to participate in learning opportunities to enhance one’s effectiveness in executing day-to-day project activities. Preferred qualifications, capabilities, and skills Experience and understanding of Genetec Security Desk Understanding of cloud infrastructure ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

About this role: Wells Fargo is seeking a Associate Operations Processor In this role, you will: Perform general clerical operations tasks that are routine in nature Receive, log, batch, and distribute work File, photocopy, and answer phones Prepare and distribute incoming and outgoing mail Regularly receive direction from supervisor and escalate questions and issues to more experienced roles Work under close supervision following established procedures Required Qualifications: 6+ months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Bachelor's degree holder, preferable business course Fresh Graduates and/or 0 to 2 years' experience in banking operations (Commercial Banking or CIB) Experience in banking operations or any of the following: payments/settlements/fund transfers, Trade & Securities, Custody related to banking products Knowledge on Message types SWIFT, FED WIRE, CHIPS, Telex and IntelliTRACS system an advantage Good in both verbal and written communication skills Good investigation and problem solving skills Organizational and detail oriented skills Sound risk management mindset and good understanding of compliance - AML/OFAC Ability to handle high volume and short SLA or turn around time Ability to work in changing and fast paced work environment Ability to manage and prioritize work to meet deadlines despite frequent interruptions, able to multi task Able to perform shift work (incl. Night Shifts) and report on IN public holidays if fall on Mondays to Fridays including Christmas and New Year's eve Job Expectations: Bachelor's degree holder, preferable business course Fresh Graduates and/or 0 to 2 years experience in banking operations (Commercial Banking or CIB) Experience in banking operations or any of the following: payments/settlements/fund transfers, Trade & Securities, Custody related to banking products Knowledge on Message types SWIFT, FED WIRE, CHIPS, Telex and IntelliTRACS system an advantage Good in both verbal and written communication skills Good investigation and problem solving skills Organizational and detail oriented skills Sound risk management mindset and good understanding of compliance - AML/OFAC Ability to handle high volume and short SLA or turn around time Ability to work in changing and fast paced work environment Ability to manage and prioritize work to meet deadlines despite frequent interruptions, able to multi task Able to perform shift work (incl. Night Shifts) and report on IN public holidays if fall on Mondays to Fridays including Christmas and New Year's eve Posting End Date: 20 Jun 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

About this role: Wells Fargo is seeking a... In this role, you will: Support a variety of operational tasks for simple or routine securities Identify ways to improve the overall process Perform routine duties such as processing, reconciling transaction and research inquires Regularly receive direction from supervisor and escalate issues to more experienced roles Review less complex documents Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Interact with internal customers Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements Required Qualifications: 6+ months of Security Operations experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education Required Qualifications for Europe, Middle East & Africa only: Experience in Securities Operations, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Job Expectations: Posting End Date: 23 Jun 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

About this role: Wells Fargo is seeking a Associate Fraud & Claims Operations Representative. In this role, you will: Support and capture all pertinent information from customers about their claims Conduct research and provide updates on status of new and existing claims Identify opportunities to improve customer experience after thorough research of complex account activity, and take appropriate actions to handle the claim Perform routine customer support tasks by maintaining balance between exceptional customer service and solid investigative research while answering incoming calls in a call center environment Receive direction from team lead and escalate questions and issues to more experienced roles Interact with colleagues on basic day-to-day issues, and network with supporting functional areas to create a seamless experience for the customers Required Qualifications: 6 months of customer service experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Posting End Date: 23 Jun 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Skill required: Analytics - Reporting Analytics Designation: Analytics and Modeling Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? The Business Intelligence & Analytics (BI&A) function is part of CF Operations under Accenture Operations and is engaged in an ongoing program to support Markets and Services. BI&A team member is part of the team that provides operations support to Markets and Services leadership. He/she will be responsible for delivering data driven analytics to Market/Services leadership. The Analytics and Modeling Associate Manager will be responsible to deliver analytics to one of the Markets/ Services. S/he will propose and execute a cost-effective way to deliver that support through a combination of state-of-the-art business intelligence tools/ technologies and a team of highly motivated individuals. The key responsibility would involve driving business analytics, writing impactful business insights, project planning, tracking the deliverables, escalation of issues on time to the right stakeholders, identifying risks upfront and highlighting to leads with proposed solutions. The projects may be small/big and may be in different locations. The person is required to focus on stakeholder engagement, production management, team development, work management, quality reviews and ensuring progress around the deliverables while coordinating with respective parties. What are we looking for? QUALIFICATIONS• Any graduate degree (or equivalent) required, full time MBA from tier I or tier II preferred• 8-12 years of post-education experience• Strong knowledge of advanced Excel, and PowerPoint • Knowledge of SSRS, VBA and data visualization tools like Power BI/ Tableau will be highly preferred• Strong experience in Data sciences/ predictive analytics, program/ project management, people management and business operations with a reputed organization is desirable• Knowledge of Power Apps is preferredTOP REQUIRED BEHAVIORS AND SKILLS• Strong business insights writing skills • Strong understanding of dashboards and scorecards for leadership review • Thorough knowledge and expertise of program and operations management • Analytical skills: detects, analyzes and solves work problems• Deliver end-to-end deep data analytics and actionable strategic insights• Strong multi-tasking skills • Effective presentation skills• Leadership and strategic thinking skills • Strong project management skills• Ability to function as a team player and maintain a good working relationship• Attention to detail• Excellent communication and collaboration skillso Manage conflicting stakeholder prioritieso Drive change by working with various levels of stakeholders across geographies• Production managemento Hands on production of analysis, scorecards, and other deliverables o Oversee and ensure work to completiono Responsible for data accuracy, timeliness, and overall work set up and execute QA process and peer reviews.• Team development and work managemento Innovate and deliver additional value to the leadership through efficient, quality service and continuous improvemento Able to serve multiple requests, prioritize according to business stakeholder needs and requirementso Accountable for data accuracy, timeliness and overall quality of the work producto Act as a point of escalation for overall deliveryo Ensure business continuity and pro-active management of delivery riskso Act as backup as and when needed for the team memberso Build and maintain a positive team environmento Coach, mentor and guide team members• Good at working in an ambiguous environment and applying structured problem-solving skills• Roles and Responsibilities: ACCOUNTABILITIESBusiness operations support to Markets/ Services including • Business Intelligence & Analytics to produce analytics across multiple dimensions of business - Finance, Sales, Talent, Quality, Delivery, external competition and others as needed by the Market/ Service leadership • Business insights generation & leadership review materials• Planning & forecast• Reporting & Analytics• Project Management – requirement gathering, project delivery, track actions, issues and challenges• People ManagementJOB SUMMARY• Act as a business partner to Market/ Service Leads, by providing data-driven insights using various analytics and data visualization tools and help run strategic market development initiatives• Manage reviews of business results with stakeholders, track challenges and next steps• Provide analysis for programs jointly as needed that include pipeline improvement, win/loss, account planning, profitability improvement analysis, chargeability analysis• Provide operations support and reporting to leadership to help them run their portfolios, understand key performance metrics and drive performance improvements• Enable leadership with required analytics and actionable insights such as budgeting and forecasting for Sales, Revenue, and Headcount planning in close collaboration with Finance and HR teams, identify and investigate deviations and help develop remediation actions• Leverage Accenture tools to provide better business insights and help leadership to analyze performance outcome• Act as a key contact for all metrics & analytics related matters with a specific focus in supporting business operations reporting and management needs• Responsible for coordinating/ preparing dashboards and presentations for regular business reviews • Proactive in anticipating the business needs of the business leader and taking actions to support the need RESPONSIBILITIES• Strategic leadershipo SME on business reporting, analytics and datao Any Graduation

Job description: Job Description Role Purpose The purpose of this role is to work with Application teams and developers to facilitate better coordination amongst operations, development and testing functions by automating and streamlining the integration and deployment processes ͏ Do Align and focus on continuous integration (CI) and continuous deployment (CD) of technology in applications Plan and Execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain — from planning, coding and building, testing, staging, release, configuration and monitoring Manage the IT infrastructure as per the requirement of the supported software code On-board an application on the DevOps tool and configure it as per the clients need Create user access workflows and provide user access as per the defined process Build and engineer the DevOps tool as per the customization suggested by the client Collaborate with development staff to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure Leverage and use tools to automate testing & deployment in a Dev-Ops environment Provide customer support/ service on the DevOps tools Timely support internal & external customers on multiple platforms Resolution of the tickets raised on these tools to be addressed & resolved within a specified TAT Ensure adequate resolution with customer satisfaction Follow escalation matrix/ process as soon as a resolution gets complicated or isn’t resolved Troubleshoot and perform root cause analysis of critical/ repeatable issues ͏ Deliver No Performance Parameter Measure 1.Continuous Integration,Deployment & Monitoring100% error free on boarding & implementation2.CSATTimely customer resolution as per TAT Zero escalation ͏ ͏ Mandatory Skills: Site Reliability Engineering (SRE) . Experience: 3-5 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Location Gurugram, India Employment Type Full time Department Engineering For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram. Engineering Manager For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram. Position Description: We are looking for a proactive and technically strong Engineering Manager to lead a specialized On-Call Engineering Operations Team . This team plays a critical role in ensuring high availability, reliability, and performance of our product for our U.S.-based customers. You’ll lead a group of engineers responsible for incident management, root cause analysis (RCA), and integration—ensuring effective collaboration across teams and continuous improvement. Position Location: Jaipur/Gurugram Shift/Working Hours: 6.00 PM IST to 3.00 AM IST What We’re Looking For: Bachelor's or Master’s degree in Computer Science, Engineering, or a related field. 10+ years of experience in software engineering, including at least 3+ years in a managerial role. Strong understanding of SaaS environments , and monitoring/alerting tools (NewRelic, Datadog, Firehydrant, OpsGenie, Observe) Demonstrated experience in incident management , on-call rotations , and RCA processes . Familiarity with technologies like ( ROR, Golang, Java and Similar) and ability to coordinate with engineering teams. Excellent communication, collaboration, and organizational skills. Comfortable working in shift hours (6 PM – 3 AM IST) to support U.S. operations. Additional skills: Prior experience working with global teams, especially U.S.-based companies Exposure to DevOps practices and CI/CD tools. Ability to thrive in a fast-paced, high-stakes environment. Unleash your potential: What you will be doing and owning: Manage the Engineering On-Call Roster team, ensuring seamless 24/7 support through rotational shifts. Oversee production incidents , drive timely resolution, and ensure proper escalation and communication processes are followed. Conduct RCA debriefs , maintain documentation, and implement preventive measures to reduce recurrence. Monitor and report on issue resolution progress , SLAs, and key performance metrics. Collaborate closely with engineering teams to coordinate deployments, fixes, and incident resolution. Drive operational excellence by improving processes, tooling, and automating repetitive tasks. Provide technical guidance and mentorship to team members. Liaise with customer success, product, and engineering teams to align incident priorities with business impact. Interview Process: Interview #1: Phone Screen with Talent Acquisition Team Interview #2: Video interview with the Hiring Manager (via MS Teams) Interview #3: Video interview with the Team (via MS Teams) Interview #4: Video interview with the Team (via MS Teams) PAR is proud to provide equal employment opportunities to all qualified applicants for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, ethnicity, age, disability, citizenship, genetic information, status as a protected veteran, marital status, or any other protected characteristic under applicable laws. PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact accommodations@partech.com. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.

JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Job Aim To achieve excellence in preventive maintenance programs at site with highest standards. Assist in providing comprehensive facility, contract, and procurement management for technical services to Accenture. Achieve Key Performance Indicators and service level agreements targets Responsibilities Financial Management To manage and control all critical spares for all installations as per manufacturer recommendations and inventory Coordinate with AEM for collating all R&M requirements quarterly basis. Follow up for assigned PO, work completion as per PO until invoice submission. Operations Management To carry out all engineering & operational procedures Ensure proper functioning of the following system in the facility All Electrical Systems All HVAC system All PAC’s Water, Plumbing, Sanitary Systems Elevators/Lifts Cafeteria equipment’s To liaise with the vendors for maintenance/service practices of M&E contactors to deliver quality work practices in line with the manufacturer recommendations. To ensure that all maintenance related schedules & shut down in consultations with OEM & Accenture are followed. Daily inspection of log books, history card, checklist, escalation charts, OCP & PPM schedules etc. for a better management of engineering systems To ensure and guide the technical staff attends & work for closures for all F&S technical related issues in the facility. To adhere to 52 weeks annual M&E maintenance schedule. To maintain consistency on agreed SLA & KPI. To participate during emergency evacuation procedure and manage all health & safety issues. 1Prepare and collate data related to vendor performance and escalate as required. Ensure proper usage & functioning of e-fit facility tool (IMT, VMT, Sites ops modules, Site Inspection Tool) as per defined scope. Ensure all PM work orders in 360 facility tool/ Archibus are closed and escalate in case of any deviation. Track and close all builder related queries in QMS on monthly basis. Conduct M&E onboarding process, back to Basic as defined. Ensure all the mandatory trainings are conducted as per schedule and track for attendance. Coordinate for execution of works related to IC requests without escalations. Conduct interview for M&E new joiners. Ensure 100% usage of online work permit tool and upload incidents in the incident tool. Proper handing & taking over tabs which are utilized for taking equipment readings. Conduct central store audit, BMS store audit and BMS audit on monthly basis. Facility walk around and ensure Walk around map & Guide is followed and maintained. Coordinate with DM team for any issues that need help. Important and VIP client visits to be coordinated with Events team and should be managed without escalations. Ensure to close the Seibel tickets on time & weekly once do analysis for repeated complaints and highlight to CE Ensure to support for all client audits /Internal & External audits Ensure the functionality of all technology tools in the facility Records Management To ensure Daily, Weekly, Monthly, Quarterly, Half Yearly & Yearly records are prepared and sent to the chief engineer for all engineering related activities. To update & maintain all records on daily basis (Log books, History Cards, Equipment details, Service Reports, Incident Reports etc.) Estate Management To ensure Daily, Weekly, Monthly, Quarterly, Half Yearly & Yearly records are prepared and sent to the chief engineer for all engineering related activities Ensure visit and inspect all the critical areas maintained by builder wherever allowed on a daily basis – (Chiller, HT, DG, LT, LMR, STP and pump rooms) Ensure daily co-ordination with the builder on the diesel / water Track & ensure all the activities are performed by the builder as per the contract like FAPA test, Façade glass cleaning etc., Follow up on all the invoices submission by the builder on time Intimate on any deviation in builder operation and follow up on closure Reporting Management Daily Report – DSR/walk around guide, SLA Report, Engineering report Weekly report – Major highlights, zonal point, Weekly R&M tracker Monthly Report –MMR, fortnightly central store SIH report, Energy Report, IIEE Report, Major works carried out report & Equipment Status Report, LCD Projector Report, Statutory Compliance Report, Monthly report Escalation to be followed during an incident as per escalation matrix. If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. About JLL – We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.