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Customer Service Executive Ira Wealth

4.0 - 5.0 years

4 - 5 Lacs

Hyderabad

Work from Office

Role & responsibilities :- To trace opportunities for improving the service proposition and implement them To assist RM in resolution of escalated queries / complaints related to operations To co-ordinate with the third parties for ensuring early resolution of issues / requests from clients To undertake projects relating to client services operations To handle escalated transactions of high value customers To send MIS or market reports to clients on timely basis To make monthly and quarterly market reports / presentations. Desired profile:- To resolve client inquiries, and making sure key client information and documentation is up to date To onboard new client accounts, which includes the co...

Posted 3 months ago

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