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Wipro Limited logo
Senior Service Manager Wipro Limited

5.0 - 9.0 years

0 Lacs

haryana

On-site

Role Overview: You will be responsible for managing the daily activities of a team and ensuring the achievement of all system, team, and individual Customer Service goals and standards. Your role will involve managing key performance indicators, maintaining complete knowledge of all service tasks and programs, as well as system and telecommunications capabilities. Additionally, you will be in charge of administrative aspects including reporting and driving process enhancements. Key Responsibilities: - Management of daily activities of a team - Experience in Data Analyst experience - Ensuring achievement of all system, team, and individual Customer Service goals and standards - Managing key p...

Posted 14 hours ago

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