171 Erp Support Jobs - Page 7

Required Qualification and Skills: - B.E., / B.Tech., (Cs/IT)., or B.Sc ., (Cs/IT)., - Minimum 4 + Yrs Experience. - BSF ERP, Micromen ERP, ERP Implementations, Software - Implementations and IT Coordinations. - Job Location: Virudhunagar (Next to Madurai District). - Experience in the Construction or Interiors company is a plus. Job Describtion: FKRA-1: Software Co-ordination: - As the Software Coordinator, you will be responsible for all aspects of corporate enterprise resource. - Planning in a projected, matrix team environment. - Manage and communicate tasks/timelines for a given implementation Software. FKRA-2: Software Implementation: - Install the software and Create procedures for using IT across departments and projects. - Design, develop, and implement software applications based on user requirements and organizational objectives. FKRA -3: Software Training: - Design & release new workflows, applications, and enhancements. Introduction to the software - Key features and functionalities - Advanced tools and best practices - Determine specific goals for the training (e.g., improve efficiency, reduce errors). - Survey employees and managers to understand their current skill levels and needs regarding the software. - Address any issues or bugs reported by users after deployment. FKRA -4: Corrections & Resolving the Errors: - Analyse, diagnose and resolve technical issues reported by users or detected by monitoring tools. - Provide technical support to end-users, addressing their inquiries and resolving issues promptly. - Develop and conduct training sessions to educate users on best practices and system functionalities.

Role & responsibilities We are seeking a highly motivated and experienced ERP professional to manage and support our in-house IN4Suite Real Estate ERP software. The ideal candidate will play a crucial role in streamlining business processes, coordinating between departments, and ensuring smooth deployment, configuration, and support of ERP modules tailored to real estate operations. Key Responsibilities: Business Process Documentation Analyze, map, and document existing business processes across departments (sales, procurement, finance, projects, etc.). Identify gaps and recommend process improvements aligned with ERP capabilities. Prepare detailed documentation, process flows, SOPs, and user manuals for ERP functionalities. Tally ERP, MS Office (Excel, Word, Outlook) Use Tally ERP for accounting data validation and integration with IN4 ERP. Perform data analysis, reports generation, and presentations using Microsoft Excel . Document reports, process notes, and project communication using Word and Outlook . Project Coordination & Team Leadership Serve as a liaison between ERP vendors, internal departments, and users. Coordinate and monitor ERP implementation phases, including requirement gathering, testing, user training, and go-live. Lead and guide internal ERP support staff and ensure timely issue resolution. Real Estate ERP (IN4SUITE) In-depth knowledge and hands-on experience with IN4Suite ERP modules, particularly Sales, CRM, Project Management, Procurement, and Finance. Configure, maintain, and update modules as per business needs. Provide end-user training and technical support specific to real estate workflows. End-to-End ERP Deployment and Support Oversee full-cycle ERP implementation including planning, configuration, data migration, testing, go-live, and post-deployment support. Work with software vendors and consultants to ensure timely upgrades and troubleshoot system issues. Monitor ERP system performance and user adoption, and drive continuous improvements. Preferred candidate profile Qualifications: Bachelors degree in Information Technology, Computer Science, Business Administration, or related field. 3–5 years of experience in ERP implementation and support, preferably in real estate domain . Strong command over IN4Suite ERP platform is highly desirable. Solid understanding of accounting systems and integration (especially with Tally). Excellent analytical, communication, and problem-solving skills. Preferred Attributes: ERP certification or training in IN4Suite or other ERP systems. Experience with workflow automation and real estate process optimization. Ability to work independently and lead cross-functional teams.

ERP Manager with expertise in ERP systems for universities/colleges (Preferably iCloud) Responsible for managing ERP operations, implementing, and maintaining the system as well as ensuring it aligns with business needs and support business processes

Experience: 2 to 4years Mandatory skills- SQL Server Preferred Skills: - Crystal report Responsibilities:- 1) Installation of MS SQL Server, ERP software. 2) Provide proper Training of software to user. 3) SQL queries optimization - Clauses, functions, etc. 4) Programming in VFP9. 5) Reports designing in Crystal report and Dados. 6) Analyzing issues in software and solving ASAP. 7) Customization in software. 8) SQL database backup. 9) Implementation & Support Requirement: - Should be able to provide support to client virtually or visiting at client location (Preferred Male Candidate only)

Rocketflyer is looking for people, who love to solve customers problems to join its Support team as a Sales Support Engineer. Individuals joining in this role at Rocketflyer are supposed to grow into becoming an Onboarding Consultant and over the years become Customer Success professionals.- The Right Candidate Will Front end our omni-channel support center by handling inbound calls, help requests on chat support channel or tickets created in our support system.- Understand our business management platform (Rocketflow) and how customers use it to be able to empathize with customers issues and provide resolution- Be responsible to meet our issue resolution benchmarks- Demonstrate visible difference in product knowledge every month- Create and share Adoption Summary reports for key accounts- Good communicator with ability to express technical concepts clearly.- Good Command on MS Excel, MS Power Point and MS Word- Can understand client query.- Problem Solving, Technical and Analytical Skills.- Product configuration, Documentation, Testing Bug Issues, Usability Testing.Top characteristics and traits of a successful CSE :- Has passion for solving customers issues, not leaving anything open and one who enjoys customers appreciation- Soft yet clear communicator of English and Hindi language- A thirst for knowledge and growth in a start-up environment- Flexibility - Run Rocketflyer platform as an administrator acting like a customers extended team- Handle requests related with data setup and user management- Perform audit activities on visual and textual feedback provided by field teams based on certain guidelines- Run various MIS reports and share it with various customer teamsEligibility :- 2+ years of experience in the Customer Support domain.- Experience in ERP Support is a must- Preferably IT educational background of BCA, MCA, BIT, MBA IT or Engineering This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Job Title: Technical Support Executive (Accounting) Department: Customer Support Experience: 1-4 Years Qualification: B.Com / M.Com / MBA (Finance) Location: Mohali (Night Shift) Position Overview: We are seeking a highly motivated and detail-oriented individual with a strong accounting background to join our Customer Support team. As an Technical Support Executive (Accounting), you will be responsible for handling client queries, tickets, and issues related to the accounting module of the Xoro ERP system. This role is a unique blend of accounting expertise and customer service, ideal for candidates with a background in finance who are tech-savvy and eager to assist clients with their day-to-day ERP-related financial processes. Key Responsibilities: Respond to and resolve accounting-related support tickets and calls raised by clients using the XoroERP platform. Analyze, troubleshoot, and guide users on financial transactions, entries, and accounting workflows within the ERP. Provide step-by-step solutions to clients for accounting errors, misconfigurations, process-related issues. Assist users in understanding and using key accounting functionalities like: o Journal entries o Ledger management o Invoicing and billing o Accounts payable & receivable o Bank reconciliations o Tax configurations o Financial reporting Work closely with internal product, QA, and development teams to escalate and follow up on bugs or system issues affecting accounting modules. Create and update support documentation and FAQs to help clients with recurring queries. Help clients understand accounting reports and troubleshoot mismatches or unexpected results. Educate clients on best practices for using the accounting features in Xoro ERP. Typical Client Queries You Will Handle: "Why is my trial balance not matching?" "The invoice total doesnt match the payment received what should I check?" "How do I configure Tax in the system?" "My bank reconciliation is showing a mismatch help!" "I accidentally deleted a ledger account how can I recover or fix this?" "How to generate a custom P&L report for a specific branch or date range?" Why isnt my journal entry posting to the correct GL account? \What's the correct way to record a credit note for a returned item? I accidentally applied a payment to the wrong invoice how do I fix this? Required Qualifications: Bachelor's or Master's degree in Commerce, Accounting, or Finance (B.Com, M.Com, MBA Finance) 14 years of relevant experience in accounting, ERP support, or a similar client-facing finance role Strong understanding of accounting principles and ERP systems Excellent verbal and written communication skills in English Experience working with clients or internal stakeholders in a support/helpdesk environment Preferred Skills: Experience with Xoro ERP or similar ERP platforms (SAP, NetSuite, QuickBooks, Zoho Books, etc.) Understanding of ticketing systems like Zendesk, Freshdesk, Jira, or similar Ability to work under pressure, manage multiple tickets, and prioritize effectively Patience and empathy when dealing with non-technical users Why Join Us? Work in a fast-growing company with a global customer base Opportunity to learn both accounting and ERP product workflows Collaborative and supportive work environment Gain valuable experience working at the intersection of finance, technology, and customer service

Experienced professionals to assist with the end-to-end implementation & Supoort of ERPNext for our organization. The goal is to streamline operations, enhance efficiency, and customize the platform to fit our unique business needs. Required Candidate profile Hands-on experience with ERPNext and Frappe Framework Strong Python and JavaScript skills A problem-solving mindset and love for clean code Experience customizing modules, integrations, and workflows

Role & responsibilities Overview of the Role: The Senior Specialist for ERP HCM Support handles the administration of ERP/HCM L1 support services. This role ensures accurate and timely resolution of support issues, coordinates support activities, and provides administrative support to the support team. Roles and Responsibilities: Handle the administration of ERP/HCM L1 support services. Ensure accurate and timely resolution of support issues. Coordinate with stakeholders to schedule and organize support activities. Monitor and track support requests and resolutions. Provide administrative support to the support team. Generate reports on support activities and outcomes. Address user queries and provide assistance as needed. Key Deliverables: Efficient and accurate support administration. Timely resolution of support issues. Positive feedback from users and stakeholders. Accurate and comprehensive reporting on support activities. Key Functional and Operational Skills: Strong administrative and organizational skills. Effective communication and customer service skills. Knowledge of ERP/HCM support administration processes. Proficiency in Oracle Fusion or SuccessFactors HCM. Attention to detail and accuracy. Ability to manage multiple tasks and priorities. Education Qualifications: Bachelors Degree in Computer Science, Information Systems, or a related field. Strong background in business process analysis and ERP systems Preferred candidate profile

Understand the overall project by considering every aspect of each module of ERP Implementation of projects/modules at client site Training of users according to modules Onsite support to clients Daily database backup of project at client site Required Candidate profile Excellent communication skills Experience in software Implementation Open to travel.

ERP Manager to lead the implementation, maintenance, and optimization of the ERP. Ensuring system security, supporting end-users, and improving business processes through technology and streamline operations, and enhance IT efficiency.

Good Communication skill. Handling Software Support & Implementation. Provide training & support to client Onsite and remote. Willing to travel

Understand the overall project by considering every aspect of each module of ERP. Implementation of projects/modules at client site. Training of users according to modules. Onsite support to clients. Required Candidate profile Excellent Communication skills. Experience in Software Implementation. Open to travel.

Understand the overall project by considering every aspect of each module of ERP Analyze the client's requirement and gather all relevant information to execute that requirement Training of users according to modules Onsite support to clients Required Candidate profile Excellent Communication skills. Experience in Software Implementation. Open to travel.

Understand the overall project by considering every aspect of each module of ERP Analyze the client's requirement and gather all relevant information to execute that requirement Training of users according to modules Onsite support to clients Required Candidate profile Excellent Communication skills. Experience in Software Implementation. Open to travel.

Job Title: Sr. Customer Support Representative / Subject Matter Expert Company Name : Rhysley Private Limited Company Website : https://www.rhysley.com/ Brand Website : https://www.mehar.com/india ERP Website : https://www.rhysleyhr.com/ Location: 700AA, SRS Tower, Sector 31, Faridabad 121003 Job Type: Full-time | Day Shift Working Days : 6 Days (Rotational Week Off) Job Overview : We are looking for a skilled Senior Customer Support Executive to join our team and provide top-tier customer support for our B2B clients and ERP software. This role is crucial in ensuring that our business clients receive the highest level of service, troubleshooting, and guidance regarding our ERP systems. The ideal candidate will be adept at resolving complex issues, ensuring client satisfaction, and fostering long-term client relationships. Key Responsibilities : Customer Support : Provide timely, professional, and effective support to B2B customers via phone, email, and live chat. Troubleshoot and resolve customer issues related to ERP systems, including system errors, performance issues, configuration settings, and other operational challenges. Proactively identify common pain points and work with the product and engineering teams to find solutions to improve the user experience. ERP Support : Offer in-depth support for ERP system configurations, modules, features, and integration points. Work with clients to understand their unique business needs and offer tailored support in leveraging ERP tools to optimize their operations. Conduct system walkthroughs, training, and onboarding sessions for new customers and clients to ensure proper use of the ERP system. Relationship Management : Serve as the main point of contact for key B2B clients, building strong, long-term relationships. Proactively follow up with clients to ensure that all issues are resolved and client satisfaction is maintained. Provide insights and feedback to the development team regarding recurring customer concerns or feature requests. Escalation and Issue Resolution : Serve as an escalation point for challenging customer support cases, ensuring that issues are resolved promptly and efficiently. Work closely with internal teams to ensure that customer feedback and issues are appropriately prioritized and resolved. Documentation and Reporting : Document customer issues and their resolutions in the CRM or ticketing system. Regularly update knowledge base articles, user guides, and FAQs to help improve self-service support. Provide feedback to management on support trends and areas for improvement in customer service processes. Required Qualifications : Experience : Minimum 5 years of experience in customer support, with experience in B2B and ERP system support. Skills : Excellent communication (Fluent English) and interpersonal skills, with the ability to communicate complex technical concepts to non-technical clients. Strong analytical and problem-solving abilities, with an ability to diagnose issues efficiently. Ability to work independently and manage multiple customer issues simultaneously while maintaining a high level of customer satisfaction.

We are seeking a detail-oriented and technically skilled IT ERP Specialist to manage, support, and optimize our Enterprise Resource Planning (ERP) system. (Cable industry must)

Role & responsibilities Daily ERP activities Customized ERP Templates Conducted financial reconcilations Improve ERP operations Created Project Reports Conducgted ERP meetings Resolved ERP Issues Managed ERP roles & Permissions

Lead Global IT Support (QAD) handling DAILY SUPPORT OPERATIONS, SLA ADHERENCE, INCIDENT RESPONCE & RESOLUTIONS, ENSURE HIGH QUALITY SERVICE DELIVERY, QAD TECHNICAL SUPPORT, MINIMIZE SYSTEM DOWNTIME, USER TRAINING, USER ADOPTION, SYSTEM PERFORMANCE et Required Candidate profile BE/MCA/MS 10+yrs exp into QAD IMPLEMENTATION 5+yrs exp into PROJECT MGMT / DELIVERING QAD PROGRAMS must Strong in QAD SLA support Manage different QAD projects in time & budget QAD ERP Implementation Perks and benefits Excellent Perk. Send CV to cv.ch2@adonisstaff.in

Sage X3 ERP Specialist Profile Profile Overview Qualified Sage X3 ERP specialist with 8+ years of experience implementing, supporting, and optimizing Sage X3 systems. It would be even better if he has a background in the life sciences industry. Key Qualifications Sage X3 Expertise 8+ years working on ERP implementation and support Technical Skills: Sound knowledge of Sage X3 architecture, SQL, customization tools, and integration capabilities Implementation & Support: Successfully led multiple Sage X3 implementations and provided ongoing technical support for mission critical ERP systems Provided 24/7 support for business-critical ERP functions with consistent achievement of SLA targets Successfully migrated legacy ERP data to Sage X3 while maintaining data integrity and compliance Core Competencies Sage X3 Application Support : Troubleshooting, bug fixing, performance optimization and user support Business Process Analysis : Mapping current processes and implementing improvements through Sage X3 functionalities Custom Development : Development of custom reports, screens, and workflows to meet specific business requirements System Integration : Creating seamless connections between Sage X3 and other enterprise systems

Candidate who has handson Experience in Farvison ERP is a Major Plus Additional Skills Power BI, Python & most importantly SQL

Handle day-to-day IT support tickets related to desktops, laptop, mobile devices, printers, and peripheral hardware Troubleshoot and resolve issues with Windows OS, basic software applications, network connectivity, and user access Administer and manage Active Directory, user access controls, system privileges, and security Manage VLAN configuration and monitoring, supporting network segmentation and troubleshooting Perform routine preventive maintenance of IT hardware and support IT asset inventory management Coordinate with vendors for warranty replacements, hardware procurement, and service requestsSupport IT onboarding/offboarding activities such as system provisioning, email account setup, and asset allocation Provide first-level ERP support including user access, basic troubleshooting, and coordination with functional/technical teams for escalations Maintain IT documentation including issue logs, user guides, and SOPs