171 Erp Support Jobs - Page 5

Interacting with clients to provide technical support via chat, phone & email; Remote/onsite on Products Maintain Daily Issues &bring closure to issues as TAT Review client feedback to improve &enhance quality Pre-Sales Demo for prospective enquirers Required Candidate profile 1 - 4 yrs exp. in ERP Support Edtech exp is preferred. Good communication, troubleshooting &problem solving skills Remote/onsite helpdesk exp. preferred Knowledge of ERP implementation & tech support Perks and benefits PF Medical Insurance Performance based Incentives

About Us: Shree Venkatesh Buildcon Pvt. Ltd., with 25 years of excellence in the construction industry, is known for its innovative infrastructure and tech-driven operations. We are now looking for an experienced and dynamic IT ERP Executive to strengthen our technology backbone and support business operations. Role & responsibilities Administer and maintain ERP systems (modules like HRMS, CRM, Inventory, Finance, etc.) Provide technical and functional support to users across departments Coordinate with software vendors for troubleshooting and system upgrades Generate ERP-based reports and dashboards for management Ensure data integrity, system security, and routine backups Conduct training sessions for new users and support end-user queries Analyze business needs and suggest ERP enhancements for better efficiency Preferred candidate profile +4years of experience in ERP system handling. Proficiency in ERP software like Tally ERP, Highrise To Apply Share your Resume on: recruitment@svbpl.in

Knowledge of CRM systems Experience in the technology or automation industry is a plus Bachelor's degree in Business Administration or related field Customer service experience ERP Support/Tally ERP knowledge

Job Title: Technical Support Executive Location: Mohali Shift: Night Shift (PST Timings) Experience: 2+ years Are you an experienced technical support executive looking for a new challenge? Do you thrive in a fast-paced environment where you can work with cutting-edge technologies and create solutions that solve complex problems? If so, we are looking for you! We are seeking a highly motivated Technical Support Executive with 2+ years of experience in supporting ERP software. The ideal candidate will work a night shift and must have a 30-day notice period or be an immediate joiner. Responsibilities Provide technical support to customers via tickets, email, and virtual meetings. Troubleshoot and resolve software-related issues in a timely manner. Log and track customer issues in a ticketing system. Ensure customer satisfaction by following up on open issues and keeping customers informed of progress. Collaborate with development and QA teams to resolve customer issues. Continuously improve knowledge of the ERP software and stay current with industry developments. Requirements 2+ years of experience in technical support for ERP software. Strong problem-solving skills. Excellent communication skills, both written and verbal. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Education Bachelor's or Master's degree in Computer Science, Software Engineering, or related field. If you are an energetic, self-motivated, and detail-oriented individual with a passion for providing excellent customer service, please submit your resume for consideration. We offer competitive salary packages, a supportive work environment, and opportunities for growth and advancement. If you are a technical support professional with a passion for helping customers, we encourage you to apply for this position.

Develop training materials for WFX implementation. Provide end-user application support via chat, phone and email. Troubleshoot issues reported by customers and provide solutions.

Responsible support issue.Strong understanding of Oracle applications & modules. Like Inventory/Order management/Purchasing/Work in Process/OPM(Oracle process manufacturing)Perform configuration/Application setup.Perform Oracle Inventory,

Job Title- ERP Implementation Engineer Experience -4+ & above Salary -As per the standard Education Qualification -BE/B.TECH Mechanical (Full time) Job Location -Kothrud Pune Notice Period -15 Days Preferred candidate profile An ERP Implementation Engineer oversees and manages the deployment and optimization of Enterprise Resource Planning (ERP) systems, ensuring they meet business needs and operate efficiently. This involves analyzing business processes, configuring ERP systems, integrating them with existing systems, and providing training and support. They also manage data migration, user acceptance testing, and post-implementation support. Should have knowledge of the departmental process. (Production, quality, Design, store purchase, etc.) with having the experience of implemented the ERP system in any small manufacturing company. Key Roles & Responsibilities: - Requirement Analysis : Understand the business processes and gather system requirements from stakeholders. System Configuration & Customization: Configure and customize ERP modules to align with the organization's needs. Implementation & Deployment: Plan and execute the ERP implementation lifecycle, including testing and go-live activities. System Integration: Ensure ERP compatibility with third-party applications and internal systems. Data Migration: Manage the migration of data from legacy systems into the new ERP system. Training & Support: Conduct user training and provide ongoing support to ensure smooth adoption of the new system. Continuous Improvement: Monitor system performance, identify areas for optimization, and recommend improvements. Strong analytical and problem-solving skills: To understand business needs and troubleshoot issues. Communication and interpersonal skills: To effectively communicate with stakeholders and collaborate with cross-functional teams. Knowledge of ERP systems and modules: Familiarity with ERP platforms and their functionalities. Technical skills: In areas like database management, scripting, and system integration. Project management skills: To plan, execute, and manage ERP implementation projects. Please share your resume on hr@rcmpl.co.in or What's app - 7391064889 with below detail Total Experience- Relevant Experience- Current Salary- Expected Salary Notice Period- Current Location- Preferred Location- Reason for Job Change-

We are looking for 1-3 years of Experienced in ERP Support. Candidate with ERP domain support or Product Support can apply for this position.

Seeking expert in Dynamics 365/Navision 2016 for requirement gathering, system config, customizations, training & support. Must handle UAT, debugging, server setup & user issues. Strong Microsoft component skills.

Min 6 years of experience with Oracle HCM Cloud, particularly in Core HR, US Payroll, Absence Management, ORC and Journeys.

ERP Implementation Executive facilitates the successful deployment of ERP systems within organizations. They work with stakeholders, gather requirements, configure the system, conduct training, and provide post-implementation support, ph-9812001039

Location : Vasai East Hands on experience in TCS , and able to rectify System issues Understand Coordinate with each departmental head for new or amend implementation of TCS degree in Computer Science, Information Technology, or related field

Job Role: Customer Support Specialist Work Location: Client Location - Gurgaon Experience: 2-5 years of relevant experience (in CS) in a SaaS environment Educational Background: Technical education (Bachelors in Computer Science, IT, or related field). Certifications or relevant courses will be an advantage. Job Overview: We are looking for an experienced Customer Support Specialist to be based at our client location in Gurgaon. The ideal candidate will be responsible for providing exceptional support to our customers, ensuring smooth usage of our SaaS products. You will act as the primary point of contact for clients, addressing their technical concerns, managing conflicts effectively, and maintaining clear documentation. Proficiency in English and Hindi , coupled with strong interpersonal skills, is essential for success in this role. Key Responsibilities: Serve as the on-site point of contact for client inquiries and technical support requests. Provide prompt, accurate, and efficient resolution to customer issues, escalating when necessary. Ensure effective communication with clients in both English and Hindi, adapting to varying levels of technical expertise. Analyze and troubleshoot product issues and collaborate with internal teams to resolve complex technical problems. Manage conflict situations with professionalism, ensuring customer satisfaction while protecting company interests. Prepare and maintain comprehensive documentation, including FAQs, troubleshooting guides, and client-specific knowledge bases. Collaborate with the product and development teams to relay client feedback and improve the user experience. Conduct training sessions for clients to maximize product utilization and adoption. Stay updated with product changes and enhancements to provide the best possible support. Key Skills: Excellent communication skills in English and Hindi (verbal and written). Strong interpersonal skills to build positive relationships with clients. Proven experience in conflict management and problem resolution. Technical troubleshooting and analytical skills. Ability to document processes clearly and concisely. Time management and organizational skills to handle multiple tasks efficiently. Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field. 2-5 years of relevant experience in customer support in a SaaS environment. Relevant certifications (e.g., ITIL, customer support certifications) will be an added advantage. Proficiency with ticketing systems, CRM tools, and other customer support platforms is desirable. Why Join Us? Opportunity to work on cutting-edge SaaS products. Direct interaction with clients, fostering impactful relationships. A dynamic and collaborative work environment that values innovation and client satisfaction.

We are looking for a hands-on ERP Support & Implementation Engineer to join our team. The ideal candidate should have prior experience working with ERP systems, handling client support, troubleshooting functional and technical issues, and assisting in ERP implementations. Key Responsibilities: Provide day-to-day support to end users for ERP-related queries, issues, and troubleshooting. Collaborate with internal teams and clients to gather requirements and assist in ERP system implementation. Perform initial system setups, user configurations, and data migration activities. Monitor system performance and coordinate with technical teams for resolution of bugs or integration issues. Conduct user training sessions and prepare user manuals or support documents as required. Assist in testing new features and updates before deployment. Maintain detailed records of client issues, resolutions, and ongoing support activities. Required Skills and Experience: 1 to 5 years of experience in ERP support and implementation. Strong understanding of ERP processes (finance, inventory, purchase, sales, etc.). Familiarity with any ERP platform . Good problem-solving and communication skills. Experience in client handling and providing remote or onsite support. Ability to work independently and manage multiple support tickets or tasks. Preferred: Background in IT, Computer Science, or related technical field. Basic knowledge of SQL or system integrations is a plus. Role & responsibilities

Equence Technologies is looking for a proactive and detail-oriented Technical Support Executive with 12 years of experience in the CPaaS industry. The ideal candidate should have hands-on experience in supporting communication channels such as SMS, Voice, RCS, WhatsApp, and Email. You will act as the first line of support for our clients, ensuring seamless issue resolution and delivering exceptional customer experience. Key Responsibilities: Serve as the primary contact for customer inquiries via email, phone, or ticketing platforms. Troubleshoot and resolve customer issues related to SMS, Voice, RCS, WhatsApp, and Email services. Monitor and track delivery/reporting issues using dashboards, logs, and monitoring tools. Collaborate with cross-functional teams (engineering, product, operations) to escalate and resolve complex issues. Document customer interactions and known issues for internal reference and process improvement. Ensure SLAs are met for first response and resolution times. Maintain up-to-date knowledge of product offerings, system workflows, and industry trends. Provide feedback to product and engineering teams to drive continuous improvement. Onboarding process, Provisioning. Required Skills s Qualifications : Bachelors degree in computer science, IT, Telecommunications, or a related field. 12 years of experience in a customer support role within the CPaaS industry. Working knowledge of SMS, Voice, RCS, WhatsApp, and Email-based communication services. • Familiarity with messaging protocols (SMPP, HTTP, APIs) is a strong plus. Good understanding of troubleshooting tools (Postman, CURL, logs, dashboards). Strong communication skills with a customer-centric mindset. Ability to multitask, prioritize, and manage time effectively in a fast-paced environment. Preferred Qualifications: Experience with CRM/ticketing tools such as Zendesk, Freshdesk, or Salesforce. Familiarity with carrier routing, message delivery reports, and telecom terminologies. Exposure to analytics and reporting tools related to messaging performance. Knowledge of compliance frameworks (e.g., DLT, CPAAS platform) is a bonus. What We Offer: • Opportunity to work with a fast-growing CPaaS provider. • Collaborative work environment with a focus on learning and development. • Competitive salary and performance-based incentives. • Health insurance and other employee benefits

Implementation, configuration, and ongoing support of the ERP system Monitor ERP system performance and troubleshoot issues as they arise Train users on ERP modules and ensure adoption across departments Problem solving Prepare and manage reports Required Candidate profile Proven experience managing ERP platforms Excellent skills in Google Sheets or Excel for data management and reporting Strong attention to detail, documentation accuracy Excellent communication skills

Real Estate Experience Lead and oversee full-cycle implementation,customization,optimization of FARVISION ERP across map processes within FARVISION to optimize material management, subcontractor billing,RA billing,inventory,statutory compliance Required Candidate profile Act as the single-point interface between internal departments and FARVISION technical support for configuration,troubleshooting SQL queries, ERP scripting, Excel integration, and user access control.

Responsibilities: Manage stock levels using Excel Provide ERP support for system maintenance & troubleshooting Ensure data accuracy through regular backups Prior planning to maximize productivity and minimize loss Office cab/shuttle Free meal Annual bonus Provident fund

Role & responsibilities Collaborate with educational institutions and internal stakeholders to gather, analyze, and document business processes and system requirements. Define clear project objectives, scope, and deliverables in alignment with business goals. Conduct training sessions and provide ongoing user support during and after system deployment. Monitor project milestones and progress using appropriate tools; ensure timely escalation of risks and issues. Prepare project reports and dashboards for internal review and client communication. Continuously identify opportunities to improve project efficiency and delivery processes. Prepare detailed documentation including business rules, data models, system workflows, and SOPs. Coordinate with development, testing, and design teams to ensure accurate and timely implementation of requirements. Lead User Acceptance Testing (UAT) by working closely with users to validate functionality against requirements. Preferred candidate profile Good ommunication and stakeholder management skills. Problem-solving and decision-making abilities. Ability to handle multiple projects and meet deadlines. Proactive, self-motivated, and detail-oriented.

Dear Candidate, We are hiring an ERP Developer to design, develop, and maintain ERP systems tailored to business needs. This role involves enhancing core modules, integrating third-party tools, and optimizing workflows. Key Responsibilities: Customize and develop ERP modules (e.g., SAP, Oracle, Microsoft Dynamics). Build integrations with external systems using APIs or middleware. Analyze business requirements and translate them into technical specs. Perform testing, debugging, and documentation of ERP solutions. Provide user support and training for ERP applications. Required Skills & Qualifications: Proficiency in ERP platforms (e.g., Odoo, SAP ABAP, Oracle ERP). Strong database skills (SQL, PL/SQL). Experience with scripting languages (Python, JavaScript). Good understanding of business processes like finance, logistics, or HR. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Kandi Srinivasa Delivery Manager Integra Technologies

Good understanding of ERP software implementation & support, Training Good functional knowledge of ERP processes / communication and Client handling skills. ready to travel. should have worked for impel. in MFG companies. Loc: Bangalore , Kolkata

Role & responsibilities Develop and customize ERPNext modules, especially Accounts, Budgeting, Asset Management, and Cost Centers . Analyze user requirements and translate them into functional ERPNext solutions. Create custom scripts, print formats, and reports in ERPNext using Frappe Framework. Implement financial workflows such as: Chart of accounts setup Journal entries, invoices, and payments Tax configuration (VAT/GST) Bank reconciliation Budget planning and variance analysis Integrate ERPNext with third-party financial applications or APIs. Manage ERPNext upgrades and patches, ensuring financial data consistency. Troubleshoot financial transaction errors and provide solutions to users. Prepare documentation for system configuration and customizations. Train finance and accounting teams on ERPNext usage and best practices. Requirements: Proven experience with ERPNext and Frappe Framework . Strong background in accounting principles and financial workflows . Proficient in Python, JavaScript, Jinja, HTML/CSS. Experience in developing custom Doctypes , workflows, and reports. Good knowledge of SQL and database optimization techniques. Experience with version control tools like Git . Familiarity with ERPNext deployment and production environments. Good communication and problem-solving skills. Preferred candidate profile We are seeking an experienced ERPNext Developer with deep expertise in financial modules to design, develop, customize, and support ERPNext solutions for finance-related workflows. The ideal candidate should possess strong knowledge of accounting, budgeting, taxation, and financial reporting as implemented in ERPNext and be capable of working independently as well as part of a team.

Location: Head Office, Lower Parel, Mumbai Company: Nandivardhan Group Experience Required: Max 3 years of experience Industry: Real Estate Reporting To: Sr. Manager Website Link: https://nandivardhan.com/ Working Days: 6 Days working (Alternate Saturdays & All Sundays Off) Qualification: B.E. / B.Tech in Information Technology, Computer Science, or related field Objective: We are looking for a proactive and technically sound IT Executive to manage our in-house IT operations. The ideal candidate will be responsible for providing technical support, maintaining hardware and software systems, ensuring network security, and managing IT infrastructure at the Head Office. The role requires a hands-on professional who can handle day-to-day IT tasks efficiently and contribute to the companys overall digital infrastructure. Key Responsibilities: IT Support & Troubleshooting: Provide first-line support for all hardware and software-related issues across the office. Diagnose and resolve system/network issues, printer configurations, and email/client problems. Install, configure, and update computer hardware, operating systems, and applications. Network & Infrastructure Management: Monitor and maintain local area networks (LAN), Wi-Fi, routers, and switches. Ensure internet connectivity and troubleshoot network downtimes or slow performance. Manage VPN and remote access configurations for remote employees. Hardware & Asset Management: Maintain inventory of IT assets, ensure tagging and tracking of hardware. Coordinate procurement, installation, and disposal of hardware and peripherals. Maintain logs of IT equipment issuance and returns. Software & Systems Management: Manage software licenses and ensure compliance with licensing agreements. Support implementation and maintenance of internal tools such as G Suite, Microsoft Office, Antivirus, etc. Coordinate with third-party vendors for maintenance and AMC (Annual Maintenance Contracts). Security & Data Backup: Implement and maintain data backup strategies and disaster recovery procedures. Monitor system security, antivirus updates, and firewall configuration. Ensure all systems comply with organizational security policies. Coordination & Documentation: Liaise with external vendors for escalated technical issues and procurement. Document IT policies, SOPs, and user manuals. Assist with onboarding and offboarding processes from an IT perspective. Key Skills & Competencies: Strong knowledge of Windows OS, network configuration, and hardware troubleshooting. Experience with IT helpdesk tools and ticketing systems. Good understanding of networking devices (routers, switches, firewalls). Familiarity with cloud platforms, email hosting, and backup solutions. Excellent problem-solving skills and ability to work independently. Good communication and interpersonal skills.

End-to-end implementation of Nway ERP across all modules (Procurement, Inventory, Finance, HR & Payroll, Project Planning, Billing, etc.) Lead the complete life cycle of ERP implementation including planning, configuration, testing, training etc.

Overview Experience : 3-5 Years Location: Hyderabad Shift: 6:30 PM - 3:30 AM Skills: D365 Support About Annalect India We are an integral part of Annalect Global and Omnicom Group, the second largest advertising agency holding company in the world in terms of revenue and is the leading global marketing communications company. Our portfolio includes: three global advertising agency networks: BBDO, DDB and TBWA; three of the world’s premium media services: OMD, PHD and Hearts & Science. Annalect India plays a key role for our group companies and global agencies by providing stellar products and services in areas of Creative Services, Technology, Marketing Science (data & analytics), Business Support Services, Market Research and Media Services . Responsibilities Provide First Line Assistance for Customers ( Microsoft D365 Users) Serve as a “ Microsoft D365 ” team member using the Service Now application to assist customers with resolution of their Microsoft D365 issues or administrative requests including but not limited to: Customer Setup/Change Requests Billing Issues New Financial Dimension Requests Project Transaction Corrections Troubleshoot Issues Revising Purchase Orders/Quotations Troubleshoot Transactions in Workflow Troubleshoot Login Issues Workflow Change Requests Accounts Payable Issues Complete and close ServiceNow support tickets in a timely manner and document the progress/resolution within the in the ticket. Provide light training to agency end users, including but not limited to, how to create projects, quotations, purchase orders, etc. Resolve employee onboarding and offboarding issues related to Project Triangle (Internal onboarding/offboarding process for the Microsoft D365 application). Assist with internal and external audit requests as needed. Escalate advanced Microsoft D365 support issues where necessary to Senior Microsoft D365 Support Team members or the Microsoft D365 Development Team. Assist with regression testing of code deployment to Microsoft D365 and Service Qualifications This position will report to the ERP Support Manager and the ideal candidate will enjoy partnering with agency end users, Omnicom Shared Service departments, and fellow Microsoft D365 Support team members to resolve “Microsoft D365” helpdesk tickets and drive solutions for our customers (Microsoft D365 Users). This may be the right role for you if you have Graduate / Postgraduate degree in commerce / finance (must) Experience using Dynamics AX 2012 R3/Microsoft D365 as a Tech Support Proficient in Microsoft Word, Power Point, Outlook, Teams, and Excel Keen eye for detail and compassion for all project elements, large to small Extraordinary interpersonal skills; solid expertise in collaboration, flexibility, and diplomacy Talent for communicating in a clear, concise, and proactive manner Confidence to ask for answers when you have questions Demonstrated ability to work independently with minimal supervision. Prioritize tasks with aggressive deadlines. Ability to understand business concepts and issues as well as technical systems processes The ability to quickly prioritize tasks and adjust to changes in work tasks Work in 18:30 hrs -3:30 hrs IST