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3.0 - 6.0 years
3 - 6 Lacs
Hyderabad
Hybrid
Responsible for maintaining, configuring, and supporting the ERP system (K8), with a focus on issue resolution, optimization, and supporting cross-functional teams. Key Responsibilities: Maintain ERP file structures, workflows, and settings Configure user roles, manage workflows Troubleshoot system and performance issues Coordinate with vendors for ERP-related concerns Monitor and optimize ERP system health and security Manage system updates, documentation, and testing Ensure data accuracy, perform migrations/validations Support cross-functional projects and training Act as backup for senior ERP team members Required Skills : Experience with K8 or similar ERP (SAP, NetSuite, Infor, Epicor) Strong troubleshooting & analytical skills Comfortable with MS Office tools (Excel, Outlook, Word) Ability to manage multiple tasks & changing priorities Strong communication and time management Qualifications: Bachelors in IT, Computer Science, or related field Bachelors degree in Computer Science, Information Technology, Business Administration, or a related field 3-4 years of relevant ERP system administration experience Skills : - ERP System Administrator, ERP Admin, ERP Support, ERP Configuration, Technical Support, System Monitoring, Issue Resolution, Data Integrity, System Optimization, Workflow Configuration, System Documentation, Data Migration, Cross-functional Collaboration, Backup Support, ERP, K8 ERP, SAP, NetSuite, Infor, Epicor, ERP File Structure, ERP Workflows, ERP Modules, Performance Monitoring, Security Troubleshooting, ERP Updates, Data Validation, Transformation Processes, Migration Support
Posted 1 week ago
3.0 - 6.0 years
6 - 9 Lacs
Hyderabad
Hybrid
Qualifications Bachelors degree in Computer Science, Information Technology, Business Administration, or a related field. 3+ years of hands-on experience managing ERP systems, ideally Kerridge K8 or similar platforms (e.g., Infor M3, SAP Business One, NetSuite, or Epicor). Experience with Product Information Management (PIM) systems is highly desirable. Knowledge of distribution or manufacturing workflows, preferably in the building materials, construction, or wholesale industries. Proficiency in ERP module configuration, troubleshooting, and report generation. Strong problem-solving skills and a proactive approach to system optimization. Excellent communication skills to support users and collaborate with cross-functional teams. Familiarity with India-specific compliance needs (e.g., GST, tax reporting) in ERP systems is a plus. Certification in ERP systems (e.g., SAP, Infor, or Kerridge K8) is a bonus but not required. Preferred Skills Direct experience with Kerridge K8 or other Kerridge Commercial Systems solutions is preferred. Familiarity with ERP integrations (e.g., Phocas, EZAP, or e-commerce platforms). Understanding product data management for customer-facing applications, such as catalogs or online portals. Basic SQL or scripting skills for report customization. Qualification : - Bachelors degree in Computer Science, Information Technology, Business Administration, or a related field Skills : - ERP System Administrator, ERP Admin, ERP Support, ERP Configuration, Technical Support, System Monitoring, Issue Resolution, Data Integrity, System Optimization, Workflow Configuration, System Documentation, Data Migration, Cross-functional Collaboration, Backup Support, ERP, Kerridge,K8 ERP, SAP, NetSuite, Infor, Epicor, ERP File Structure, ERP Workflows, ERP Modules, Performance Monitoring, Security Troubleshooting, ERP Updates, Data Validation, Transformation Processes, Migration Support,PIM,Product Information Management
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
noida, uttar pradesh
On-site
As an ERP Farvision Coordinator based in Noida within the IT/Operations department, your primary responsibility is overseeing the implementation, configuration, and daily operations of the Farvision ERP system in our organization. Your role involves collaborating closely with various departments to ensure smooth workflow, efficient data management, and effective utilization of ERP to support our business processes. Additionally, you will provide technical support and training to users to optimize system usage. Your key responsibilities include leading the implementation and configuration of Farvision ERP based on business requirements, customizing modules for sales, construction, finance, and procurement, monitoring system performance, coordinating upgrades and patches, serving as the main contact for ERP-related issues, providing technical assistance and training, analyzing processes for optimization, managing data integrity, generating reports, coordinating projects, ensuring compliance and security, among others. To excel in this role, you should hold a Bachelor's degree in Information Technology, Computer Science, or related field, possess 3-5 years of ERP system experience (especially in real estate or construction industries), demonstrate proficiency in Farvision ERP or similar systems, exhibit technical skills in database management, system integration, and ERP implementation, showcase analytical abilities, strong communication skills, problem-solving mindset, project management experience, and familiarity with industry regulations and compliance. Preferred qualifications include experience in real estate or construction settings, hands-on experience in system customization and workflow automation in Farvision, and understanding of industry regulations. This is a full-time position with benefits such as health insurance, leave encashment, paid sick time, yearly bonus, and day shift schedule. The ideal candidate should have at least 1 year of total work experience. The work location is in person.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
kozhikode, kerala
On-site
You are a skilled and proactive ERP Technical Support Engineer joining our remote support team. Your role includes providing technical support, ensuring system stability, and resolving ERP-related issues efficiently. You are expected to have hands-on experience with ERP systems, strong troubleshooting skills, and the ability to work independently in a shift-based remote environment. Your key responsibilities will involve providing responsive technical support for ERP systems via remote channels such as email, phone, and ticketing system. You will troubleshoot and resolve ERP system errors, performance issues, and integration failures. Additionally, you will work with various business units to identify and resolve functional-technical issues, understand business workflows, and contribute to improvements in ERP system configurations. In terms of system maintenance and upgrades, you will be responsible for performing regular system maintenance, including upgrades, patches, and performance tuning. Ensuring data integrity, system backups, and security compliance will also be part of your duties. You are expected to develop and maintain technical documentation, FAQs, user manuals, and internal knowledge base articles, as well as assist in end-user training and onboarding sessions when needed. The qualifications required for this role include a Bachelor's degree in Computer Science, Information Systems, or a related field, along with a minimum of 1 year of experience in ERP technical support or a similar IT role. You should have strong knowledge of database systems like Microsoft SQL Server and MySQL, experience with ERP configuration and module setup, user role management and administration, API integrations, and custom scripting. Strong analytical, diagnostic, and communication skills are also essential, along with the ability to work effectively in a remote, shift-based environment. Preferred skills for this role include experience with cloud-based ERP platforms, familiarity with ticketing systems such as Freshdesk, Zendesk, or JIRA Service Desk, and an understanding of business process flows across finance, inventory, supply chain, and HR. You should also possess the ability to prioritize tasks and manage multiple requests in a support setting. This is a fully remote role, requiring candidates to have a stable internet connection and professional home setup. The role is shift-based, with coverage during UAE business hours, evenings, weekends on a rotational basis, and flexibility to adjust schedules based on support demands. Occasional after-hours or on-call support may be required during critical updates or system outages. This is a full-time, permanent position with a rotational shift schedule and weekend availability. The required experience includes 1 year of SQL and ERP systems. In conclusion, as an ERP Technical Support Engineer, you will be a crucial part of our remote support team, providing technical support, ensuring system stability, and resolving ERP-related issues efficiently. Your expertise in ERP systems, troubleshooting skills, and ability to work in a remote environment will be invaluable in this role.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
noida, uttar pradesh
On-site
The ERP Farvision Coordinator role based in Noida within the IT/Operations department involves overseeing the implementation, configuration, and daily operations of the Farvision ERP system in the organization. Your primary responsibility will be to collaborate closely with various departments to ensure smooth workflow, efficient data management, and effective utilization of ERP to support business processes. Additionally, you will provide technical support and training to users for optimal system operation. Your key responsibilities will include leading the implementation and customization of Farvision ERP modules like sales, construction, finance, and procurement to align with project workflows. You will also be involved in monitoring system performance, coordinating upgrades and patches, providing user support, and conducting training sessions to enhance user proficiency in utilizing the ERP system effectively. Furthermore, you will analyze existing processes, work with departments to streamline operations through ERP automation, oversee data management and reporting, coordinate projects and documentations, ensure compliance and security of data, and maintain industry standards and legal requirements related to data management and financial reporting. To qualify for this role, you should hold a Bachelors degree in Information Technology, Computer Science, or a related field, along with 3-5 years of experience working with ERP systems, preferably in real estate or construction industries. Proficiency in Farvision ERP or similar systems, technical skills in database management and ERP implementation, strong analytical and communication abilities, problem-solving skills, and project management experience are essential. Preferred skills for this position include prior experience in real estate or construction environments, hands-on experience in system customization and workflow automation using Farvision, and knowledge of industry regulations and compliance in real estate operations. This is a full-time position offering benefits such as health insurance, leave encashment, paid sick time, and a yearly bonus. The work schedule is during day shifts, and one year of total work experience is preferred for this role. The work location is in person. If you believe you meet the qualifications and skills required for this position, we encourage you to apply and become an integral part of our team dedicated to optimizing ERP operations for our organization.,
Posted 2 weeks ago
3.0 - 5.0 years
6 - 7 Lacs
Mumbai
Work from Office
Research and identify solutions to Application like , Microsoft Dynamics Navision and Symphony POS Systems. Diagnose and troubleshoot technical issues, including account setup, POS Setup, ERP configuration, and network configuration Track computer system issues through to resolution, within agreed time limits Talk users through a series of actions, either via phone, email or chat, until they've solved a technical issue Properly escalate unresolved issues to appropriate internal teams (e.g. Applications Project Team) Ensure all issues are properly logged in the Support system. Prioritize and manage several open issues at one time Follow up with internal clients and Vendors to ensure their IT systems are fully functional after troubleshooting Prepare accurate and timely reports Document technical knowledge in the form of notes and manuals
Posted 1 month ago
10.0 - 15.0 years
30 - 35 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Mandatory Skills: Process Transformation Consulting. Experience: 10 YEARS.
Posted 2 months ago
5.0 - 7.0 years
8 - 10 Lacs
Bengaluru
Work from Office
Research and identify solutions to Application like , Microsoft Dynamics Navision and LS Retail POS Systems. Diagnose and troubleshoot technical issues, including account setup, POS Setup, ERP configuration, and network configuration Track computer system issues through to resolution, within agreed time limits Talk users through a series of actions, either via phone, email or chat, until they've solved a technical issue Properly escalate unresolved issues to appropriate internal teams (e.g. Applications Project Team) Ensure all issues are properly logged in the Support system. Prioritize and manage several open issues at one time Follow up with internal clients and Vendors to ensure their IT systems are fully functional after troubleshooting Prepare accurate and timely reports Document technical knowledge in the form of notes and manuals
Posted 2 months ago
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