7 Erp Background Jobs

As a Lead Customer Support Engineer at Aptean in Madurai, you will be responsible for handling technical and process escalations from customers. Your primary responsibilities will include driving support metrics through collaboration with departments like R&D, professional services, and licensing teams. Additionally, you will lead teams, manage workloads, set priorities, and serve as the single point of contact for internal and external escalations. You will also drive operational excellence by implementing support best practices following Aptean SOPs. To excel in this role, you should possess excellent analytical skills, be quick to learn product operations, demonstrate good business acumen...

As a Lead Customer Support Engineer at Aptean in Madurai, you will play a crucial role in handling technical and process escalations from customers. Your responsibilities will include driving support metrics by closely collaborating with other departments such as R&D, professional services, and licensing teams. Additionally, you will be responsible for managing team workload, setting work and training priorities, serving as a point of contact for internal and external escalations, and promoting operational excellence through support best practices as per Aptean SOPs. Key Responsibilities: - Handle technical and process escalations from customers - Drive support metrics in collaboration with ...

As a Team Lead Customer Support at Aptean in Madurai, you will play a crucial role in handling technical and process escalations from customers while driving support metrics through collaboration with other departments like R&D, professional services, and licensing team. Your responsibilities include managing team workload, setting work priorities, and acting as a Single Point of Contact for internal and external escalations. You will also be instrumental in driving operational excellence by implementing support best practices as per Aptean SOPs. Key Responsibilities: - Handle technical and process escalations from customers - Collaborate with other departments to drive support metrics - Man...

As a Lead Customer Support Engineer at Aptean in Madurai, you will play a crucial role in handling technical and process escalations from customers. Your primary responsibilities will include: - Driving support metrics by collaborating closely with departments like R&D, professional services, and licensing team. - Demonstrating strong hands-on experience in driving common support metrics and overcoming challenges. - Managing team workload and setting work and training priorities. - Acting as a Single Point of Contact (SPOC) for internal and external escalations. - Promoting operational excellence through support best practices following Aptean SOPs. To excel in this role, you should possess ...

As a Lead Customer Support Engineer at Aptean, you will play a crucial role in handling technical and process escalations from customers. Your responsibilities will include driving support metrics through collaboration with various departments like R&D, professional services, and licensing team. Additionally, you will be responsible for managing team workload, setting work priorities, and serving as a Single Point of Contact (SPOC) for internal and external escalations. Your focus will be on driving operational excellence by implementing support best practices as per Aptean SOPs. Key Responsibilities: - Handle technical and process escalations from customers - Collaborate with other departme...

Role: L1 Specialist Location Delhi and NCR Years of Experience & Educational Qualifications: We are seeking a skilled and enthusiastic L1 Client Servicing. The ideal candidate will have a bachelor's or master's degree in technology, along with 5 to 8 years of prior experience. CS - L1 engineer L1 CS Specialist for Delhi-NCR 1. preferably has a proptech background. if no proptech background, then someone who understands supply chain management systems and is from that background or from manufacturing ERP background. 2. Experience 8 years and above. Exceptional resumes regardless of experience can be brought up for review. 3. semi technical with basic knowledge of SQL server 4. Has experience ...

Role: L1 Specialist Location Bangalore and Mumbai Years of Experience & Educational Qualifications: We are seeking a skilled and enthusiastic L1 Client Servicing. The ideal candidate will have a bachelor's or master's degree in technology, along with 5 to 8 years of prior experience. CS - L1 engineer L1 CS Specialist for Bangalore & Mumbai 1. preferably has a proptech background. if no proptech background, then someone who understands supply chain management systems and is from that background or from manufacturing ERP background. 2. Experience 8 years and above. Exceptional resumes regardless of experience can be brought up for review. 3. semi technical with basic knowledge of SQL server 4....