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Senior Adviser - HR Contact Centre Rio Tinto

8.0 - 13.0 years

0 Lacs

gurgaon, haryana, india

On-site

Sr. Adviser - Contact Centre leads end-to-end contact centre operations, providing personalized support to global teams, resolving escalations, driving continuous improvement, and promoting RT3C values. They possess strong leadership skills, extensive knowledge of contact centre operations and HR processes, and expertise in managing teams and delivering exceptional customer service. What would you be responsible for End to End Contact Centre Provide personalized assistance to global teams regarding employee support and payroll services related inquiries, concerns, or issues. Oversee questions, resolve payment discrepancies, and offer solutions to ensure customer satisfaction. o Ensure timely...

Posted 4 days ago

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