8 Ericsson Jobs

What you will d Bachelor of Engineering or equivalent experience with at least 2 to 8 years in the field of IT. Must have experience in handling operations in any customer service delivery organization. Willingness to work in a 24x7 operational environment with rotating shifts, including weekends and holidays. The skills you bring: Design, configure, and troubleshoot complex IP networks involving OSPF, BGP, LDP, MPLS, BFD, VRRP, HSRP, VRF, STP, MCLAG, Trunking, Port Channel, and Route Policy. Experience with data center topologies (Leaf-Spine, Gateway) and Layer 2/Layer 3 protocols. Good knowledge on dynamic routing protocols like EIGRP, OSPF and its working. Work with Cisco Nexus platforms and configure VXLAN and VLAN for enhanced data center connectivity and segmentation. Hanson experience in the Cloud architecture of Ericsson, Cisco Setup, DC Gateway, Leaf, Spine, and CGNAT is preferable. Configure Load Balancing solutions (F5, Citrix, HAProxy) to optimize traffic distribution and ensure application availability.

Join our Team This role is responsible for alarm analysis, operation-maintenance, troubleshooting & change request implementation on IP nodes (like routers, switches, firewalls, load balancers, and security gateways etc). You will also be responsible for trouble ticket analysis and resolution of trouble tickets raised by customers/L2 teams. Fault management on all routers and switches equipment and follow up with support in case of raised cases. You will actively supervise ITSM ticket queues to maintain MTTR. Analytical skills like logical thinking, problem-solving & handling assignments are mandatory. Identify the root cause of P0/P1/P2/P3/P4 incidents and recommend appropriate resolution actions and other events that customers identify as requiring Root Cause Analysis (RCA). You will be the first point of contact for support of any alarm/event/KPI related issues. Close collaboration with the field team for all field activities (hardware failures, node unreachable, etc.). Ensure timely restoration of services to maintain MTTR for good customer experience & high service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engaged by the Incident Manager or MS Automated Service Function. Perform node health checks and backups & troubleshoot the deviations identified. Share details for MIR & CSR to respective teams. Have an end-to-end network understanding. Handle 3PP/OEM, problem management support, data analytics, and customer governance handling. You should have good knowledge in IP networking protocols like OSPF, ISIS, BGP, BGP-LU, MPLS, Inter-AS, LDP, RSVP, TE, L2VPN, L3VPN, BFD, Segment Routing. Understanding of switching VLAN, STP, RSTP, MSTP, VRRP, HSRP. Knowledge of IP security protocols- IPSEC, GRE, VPN, CGNat. Familiarity with CISCO, Spine-leaf Architecture, Border-Leaf Architecture, VX-LAN. Telecom knowledge (2G, 3G, 4G, 5G service flow & interfaces). Product/vendor knowledge on CISCO (mandatory) & Ericsson is preferable. Good communication & troubleshooting skills. 6-10 years of relevant experience in IP domain.,

Key Responsibilities: Deep Expertise in one of the OSS Domains Network Service Assurance Service Orchestration Inventory Management Fulfilment Network Analytics Autonomous Networks Technical Requirements: Telecom Operational Processes End to end understanding from service ordering to assurance and billing Telecom Network Architectures 5G LTE Fibre MPLS SD WAN TM Forum Standards eTOM TAM SID Open Digital Architecture ODA Cloud Virtualization Technologies Platforms AWS Azure Google Cloud Architectures Cloud native NFV SDN Containers Kubernetes Software Architecture Microservices based design and implementation Database Expertise Oracle MongoDB MySQL NoSQL Additional Responsibilities: Certifications Preferred TOGAF 9 Cloud Certifications AWS Azure GCP ITIL OSS COTS Product Certifications e g Netcool Infovista Amdocs Netcracker Nokia Ericsson Huawei CCNA CCNP Preferred Skills: Domain->Telecom->OSS/BSS,Domain->Telecom->Telecom - ALL,Technology->5G->5G Network Architecture,Technology->Network-Wireless-Access->LTE

You should be proficient in tools like RANPLAN, ATOLL, iBWAVE and have strong experience in indoor RF design, HLD creation, and site survey validation. Your understanding of LTE, 5G NR, and multi-band RF propagation in indoor environments will be crucial for this role. Hands-on experience with walk-test/drive-test analysis using TEMS, NEMO is highly desired. Familiarity with vendors such as Ericsson, Nokia, Huawei, and CommScope is a plus. Additionally, you should be familiar with enterprise Wi-Fi integration for indoor coverage. The notice period for this position is 15 days or a maximum of 1 month. The location for this role is Indore with a work from office setup.,

Role & responsibilities The Domain Support Specialist is responsible for the technical capability in Automated Operations running of Services. includes diagnosis, fast domain support, routine resource fulfillment, (on site) technical support, the coordination, management and execution of proactive and reactive maintenance activities and implementation of change request by focusing on the allocation, implementation, configuration, activation and testing of specific services or resources. Key Responsibilities Acts as the escalation point for activities demanding a level of technical expertise as a 24/7 capability hosted in Automated Operations. Actively monitor ticket queues to ensure timely response to tickets. Service KPI/Alarm Monitoring and Ticket Management for Ericsson and Huawei vendor. RF knowledge for 2G/3G/LTE/NR Understanding of Node alarms /events. Understanding of Radio KPI for each technolog y To ensure correct working methodology, escalation, and customer handling Out of business hours, Domain Support Specialist is triggered on the on-call phone by Automated Operations. Focused on improvement of automated recovery. Escalation support for Service surveillance and (on-site) service. Ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. Performs analysis to proactively detect possible failures. This shall ensure incident restoration and repair because of its own analysis or when prompted by MS Automated Service Function processes. Act to meet the service or resource requirements, in the cases in which an overall and higher-level network knowledge is required or when knowledge on specific products or services is required. Guarantee that Ericsson delivers a technical solution in accordance with the agreed change request (specification) and in co-operation with the customer, assuring that changes are correctly implemented without causing any negative impact on the availability of the services Understanding of Network Architecture in technologies of 2G, 3G, 4G & 5G RAN node working knowledge end to end (2G, 3G, 4G, 5G) with product BTS, RBS, ENODEB, BASEBAND, RNC multi-vendor Ericsson/Huawei. L1 Fault Management troubleshooting and alarms Clearing in the Network Good knowledge of operation and troubleshooting of multivendor telecommunication RAN equipments Ericsson/Huawei. Alarm Management for the assigned Network Services To investigate faults/cause related to system/network problems. To prioritize faults to meet SLA/WLA. RF knowledge for 2G/3G/LTE/NR Understanding and troubleshooting of Node alarms /event s. To ensure correct working methodology, escalation, and customer handling Understanding of Radio KPI for each technology Out of business hours, Domain Support Specialist is triggered on the on-call phone by Automated Operations. Focused on improvement of automated recovery. Excellent communication skills with good experience on customer/MSIP handling. 24*7 Operations working in shift. Knowledge of Performance KPIs like Accessibility, Retainability, Mobility, Availability, Integrity and other KPI. Analytical and synthesis capabilities Understand Machine Learning, Artificial Intelligence & Cloud technologies. Working knowledge of Scripting Preferred candidate profile from Telecom Industry

Job Summary Person at this position owns architecture/ design of a specific technology area or a sub-system, formulates new solution and ideas and produces new or original work. Person demonstrates the ability to justify a stand or decision supported by sound technical knowledge base in a specific technology area or a sub-system. Person is able to the represent the organization externally in detailed technical discussion with the customer with a high level of authority on technical matters in a specific technology area or a sub-system. Person leads projects which are of significant organisational profile and makes trade-off decisions to deliver solutions that both meet customer's technical requirements and timelines. Person demonstrates the ability to analyse and interpret complex problems and improve, change or adapt existing methods to solve the problem. Roles & Responsibilities Responsible for ensuring that both functional and non-functional (e.g. performance, scalability, security) requirements will be met or exceeded Responsible for providing Architecture/ high level design/ test strategy for the existing projects and new proposals for a specific technology area or a sub-system. Responsible for identification and evaluation of various tools, test languages or test methodologies and choosing the best ones for a specific technology area or a sub-system. Responsible for participating in Customer interaction for major/critical change requests/new features, moderating the meetings and highlighting impact on schedule and effort. Responsible for reviewing Design Documents and code, Test coverage and its alignment with technical objectives. Responsible for leading the specification of complex customer requirements for a specific technology area or a sub-system. Responsible for leading/ participating in technical reviews to ensure quality parameters are being met. Responsible for contribution to RFP/Documentation/complete responsibility for proposal relating to growth in existing accounts/effort estimation for new proposals. Expected to contribute to technical capability development of organisation through subject matter expertise. Expected to keep self-updated on trends, new developments, tools etc. in one's own area of expertise and proactively share the knowledge. Education and Experience Required Engineering graduate, MCA, etc Experience ; > 8 years Competencies Description "Protocol Testing engineers is one who does the following activity on 2G/3G/LTE/5G technologies; Modem/UE Protocol Stack Testing Interoperability testing of the modem with various Network operators and dealing with NEM labs (Ericsson, Nokia, alcatel Lucent) Ability to understand network scenario (signaling & user plane call flow), develop test plans and test cases, and execute those test cases using an automation framework. Collects the required log and analysis/debug issues being found as part of regression. Should be proficient in all 3GPP Radio Access Technologies (RAT) with air interface, network signaling and Layer 2, Layer 3 protocols of UE & RAN side, also NAS layer from UE and core network. Automation using PERL/Python/TTCN scripting languages" Platforms- Internal and customer specific platforms Linux host Technology Standard- 3GPP specifications Thorough understanding of theNetwork vendortests Tools- "QXDM, QCAT, QPST, Prism, Anritsu, keysight Test instrument knowledge, Test scripting like RTD (for Anritsu) or equivalent Trace/logcollection tools, core dump analysis tools, flashing tools " Languages- Scripting languages like Shell scripts, TCL scripts,Python, Perl etc.. C, C++, TTCN Specialization- 2G, 3G, 4G, 5G, INTEROP TESTING, VSAT-SATCOM

• Network Monitoring for Alarms in Huawei Network NMS • VAS - SMSC MMSC, Bulk Message Server BMS, USSD, OTA(Over the Air), Messaging Gateway Server, CRBT, VMS Voice Mail Server, Miss call alert node level alarm monitoring and troubleshooting Huawei

Job Title Domain Architect CPQ/COM (Telecom)Division/Business Unit/Team EB IT Reporting to (job title)Associate Director Location Pune POSITION SUMMARY We are seeking an experienced Domain Architect specializing in CPQ (Configure, Price, Quote), COM (Customer Order Management) and Commercial Analysis solutions within the telecommunications sector. The ideal candidate will have extensive experience designing scalable solutions tailored to telecom-specific challenges, including product catalog complexity, bundling, and real-time service provisioning. This role is pivotal in enhancing customer experiences, streamlining order management, and driving innovation in the telecom domain. This is a strategic role with delivery influence and architecture authority across CPQ/COM domains. Youll be working closely with C-level stakeholders, product owners, and engineering leads to drive innovation and digital transformation in telecom BSS. KEY ACCOUNTABILITIES As a Domain Architect , you will play a crucial role in the high-level design and low level design lifecycle. Strategic Leadership Define and implement architectural roadmaps for CPQ/COM aligned with digital business strategies. Influence transformation initiatives across pricing, bundling, and order orchestration. Solution Design and Architecture Design scalable, high-performance CPQ/COM architectures addressing telecom-specific needs (e.g., bundling, provisioning, SLA-driven fulfillment). Ensure compliance with TMF ODA and Open APIs. Ensure solutions are scalable, maintainable, and meet business requirements. Technology Expertise Apply hands-on experience with platforms like Amdocs, Netcracker, Salesforce CPQ. Lead integration with OSS/BSS systems and cloud-native components. Collaboration Engage with business and technical stakeholders to drive cross-domain solutioning. Provide technical guidance to Technical Business Analysts and Technical Product Owners on work assigned to Engineering. Align architecture delivery with development, testing, and operations teams. Governance Participate and showcase in architecture reviews, define governance frameworks, and enforce best practices. Ensure alignment with industry standards (eTOM, TMF, MEF). Continuous Improvement Identify opportunities for automation and modernization. Track telecom advancements like 5G, IoT, and network slicing for architectural adoption. Mentorship and Leadership Mentor Mid-level & Senior Engineers, providing guidance and support. Foster a collaborative and innovative team environment. Problem Solving React to production incidents within SLAs. Provide multiple viable solutions with clearly articulated advantages and disadvantages. QUALIFICATIONS / EXPERIENCE / KNOWLEDGE REQUIRED Proficiency levels: Foundational/Proficient/Advanced/Expert CriteriaProficiencyMust/Nice-to-haveEducation Bachelor's or Masters in Computer Science, IT, or TelecomMust Industry Experience 7+ years in IT architecture, 3+ in telecom CPQ/COMMust Domain Expertise Telecom CPQ/COM Solution Design/Architecture, OSS/BSS IntegrationMust Tools & Platforms Amdocs, Netcracker, Salesforce CPQ, Ericsson, custom OSS/BSSMust Standards & Frameworks TOGAF, TM Forum, eTOM, Open APIsMust Tech Stack Familiarity APIs, Microservices, Cloud (AWS/Azure), MiddlewareMust Emerging Tech 5G, IoT, Network SlicingNice Methodologies Agile/Scrum, DevOps, CI/CDNice ProficiencyMust/Nice to-have Behavioral Customer Focused Prioritizes customer needs and satisfaction. Gathers and analyses customer feedback. Develops solutions that meet or exceed customer expectations. Maintains strong relationships with customers. MustTolerance for Ambiguity and Stress Understanding of the necessity of moving forward with less than perfect information and ability to adapt flexibly and comfortably to changing work demandsMustLeadership: Leads by example and inspires others. Provides guidance and support to team members. Promotes a positive and inclusive team culture. ¢ Takes responsibility for team performance and outcomes.MustBusiness Acumen: Understands business goals and objectives. Aligns technical solutions with business needs. Communicates effectively with business stakeholders. Demonstrates awareness of market trends and competition. MustEffective communication and interpersonal skills to liaise effectively with other internal /external Optus departmentsMustMust be proactive in finding solutions to the day-to-day problems within the groupMustAbility to exercise independent judgment and to work unsupervisedMust