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0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
About Customer Success Role DeltaX is looking for an enthusiastic person who will lead the Account services team and be instrumental in the development and maintenance of key client relationships. In addition to understanding clients needs and challenges, you will also be responsible for the deliverables of this team. Your day to day responsibilities shall encompass: Strategic optimization of client accounts, by developing understanding nuances of our clients' businesses and needs Ensuring quality and timeliness of team deliverables Providing strategic directions, define processes, set up systems for the team Based on your own critical thinking and innovation skills develop and train the team Manage overall health of the department Report to the senior team and work along with them to grow our business as a whole Aiding new business efforts including development of case studies, success stories that demonstrate impact of our services What you'll need to succeed in the role: Proactive, someone who looks for optimizing opportunities Strong EQ to build relationships and trust with clients High level of passion and energy to excite teams internally and externally Problem-solve quickly and effectively with others Architect and deliver compelling presentations Strong verbal and written communication, strategic planning and project management skills Hands on campaign execution & project management experience Prior experience of account management / customer service Extremely strong in written and oral communication Extremely organized and detail oriented in nature About DeltaX: DeltaX is a Data-Driven Digital Advertising Platform built for Agencies and Advertisers to optimally plan, design, buy, track, attribute and report ad campaigns across search, social media, display RTB, Mobile, Video and other media channels. Founded in 2012, the platform serves as the pioneer in the Advertising Technology Industry. The cutting edge technology has empowered digital marketing teams across the globe with deep insights, automated ROI based spends optimization, activating award winning technology-driven campaigns.
Posted 1 month ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Management Level H About EQ, Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ India began its operations in 2014 as a Global India Captive Centre for Equiniti, a leading fintech company specialising in shareholder management. Within a decade, EQ India strengthened its operations and transformed from being a capability centre to a Global Competency Centre, to support EQ's growth story worldwide. Capitalising on India’s strong reputation as a global talent hub for IT / ITES, EQ India has structured the organisation to be a part of this growth story. Today, EQ India has evolved as an indispensable part of EQ Group providing critical fintech services to the US and UK. EQ’s vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Role Summary To provide timely and accurate complaint responses and Internal Dispute Resolution (IDR). Resolve a variety of high-level complex complaints from Members, Representatives, Actuaries, Trustees, Financial Conduct Authority (FCA), Financial Ombudsman Service (FOS) and The Pensions Ombudsman (TPO). Core Duties/Responsibilities The successful candidate will be responsible for the following: Working collaboratively and in partnership with stakeholders using their knowledge and understanding of complaints handling, pensions and related issues. Establishing effective working relationships with key personnel. May act as a Lead. Coordinating and facilitating the work of others. Contribute towards the quality and compliance process, through the checking of casework where appropriate. Identifying key issues and patterns from data Completion of targeted work and to the required level of accuracy. Working well within teams and supporting colleagues. Professional communication in both written and oral forms. Identify own training needs. Skills, Capabilities And Attributes The successful candidate will demonstrate the following experience, skills and behaviours: Essential Complaint handling/IDR experience. Numerate, articulate, strong attention to detail, excellent grammatical skills and able to present complex information in plain English. Able to persuade and influence others to achieve agreed objectives. Experience of dealing with stakeholder groups/external organisations. Analytical thinker with an enquiring mind. Advanced and specialised expertise developed through job related training and work experience Desirable Pensions experience. A good working knowledge of pensions administration software. Benefits: Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer: 31 days + 9 bank holidays (UK) Comprehensive Medical Assurance cover Two-way cab transport for staff working in UK & US shift Maternity leave of 6 months full pay, 10days paid paternity leave Accidental & Life cover 3 times of concerned CTC We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks.
Posted 1 month ago
8.0 years
2 - 10 Lacs
Hyderābād
On-site
Senior Product Manager JD Job Title: Senior Product Manager Location: Hyderabad/Bengaluru About Keka Imagine David fighting many Goliaths. Keka has been the bootstrapped David that beat the funded Goliaths with a strong product and zero marketing spend. Keka is now #1 in its segment and India's fastest-growing HR Tech platform. We are a product-led growth inspiration for the industry. We solve people problems at work! We are on a mission to transform workplaces where employees come to work inspired, feel safe, share a common purpose with peers and leaders, do their best work, and go home fulfilled. The traits we look for in you Skills can be learnt and unlearnt any time. But the attitude you bring to the table makes all the difference and gives purpose to those skills. That’s what matters to us most. Curiosity that’s never quenched A curious person asks the most powerful questions in the world: “Why?” They are self learners and aren’t satisfied with what people tell them. A curious mind is keen on knowing the problem to its core. They stay awake at night wondering what they’re missing and love the process of discovery. A trait every PM need to possess. Good IQ. And Great EQ Great PMs know how to build relationships and not just products. They are empathetic towards everyone (including customers and team). They also know their own strength and weaknesses and leave no stone unturned to grow their own skills. Impatient to make an impact You are hungry to make a dent in the universe. You can't wait to solve problems and have a hustler mindset for getting things done in the best possible manner. Fail fast is your mantra for success. Intellectual Horsepower Building a a simple to use HR platform is pretty complex. People failed at it for decades. Understanding its nuances, making quick correlations and coming up with new ideas and solutions requires a sharp acute mind and a penchant for seeking knowledge. Fun to hang around Bribe with a glass of beer and everything works. I know, I know. What about those other 60% that don’t drink? You must be an adept story teller that can connect with any personality and speak on any topic. You get it. Extremely design centric We don’t expect you to create beautiful visual design, but we do expect that you have experience creating simple and usable interactions. This is a trait only acquired by doing and not reading. Experience creating usable interactions is a must. selected. Role The word ‘Product Manager’ is most abused word on the earth right now! Every company has it’s own definition of a PM role. At Keka we are building an ecosystem of Hire to Retire and run it like a group of individual startups. Senior Product Managers are expected to lead 1 or 2 products end to end and own the vision of and growth of the products. Here are the expectations: Product Evangelist: Serve as the product evangelist both internally and externally, communicating product benefits and value propositions to stakeholders, customers, and partners. Customer Obsessed : Build a deep understanding of customer needs and pain points, and ensure these insights are prioritized and incorporated in the product Market expert: HR tech is a cluttered market. You need to understand the competitive landscape in detail and gather customer feedback to identify market opportunities and trends to grow your product Build product vision and roadmap : You should have a sharp vision for the product and how to grow it 5x or 10x. Be able to align all stakeholders to this vision and deliver roadmaps every quarter to move towards this vision Deliver Impacts: We want you to be highly metric driven and be able to articulate what and why we are building, measure the impacts and ensure you build for impact Qualifications Must have 8+ years of experience in product management, preferably SaaS products Must have 0-1 start up experience. Founding experience preferred Must be data driven with clear impacts Excellent analytical, problem-solving, and decision-making skills. Exceptional communication and interpersonal skills, with the ability to collaborate effectively across teams. Strong customer focus with a passion for creating exceptional user experiences. Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities
Posted 1 month ago
5.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
About Zeta Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015. Please read Zeta’s manifesto here. Zeta sells modern, cloud-native, API-first, horizontally scalable (microservices-based), reliable, and complex, omni-stack financial software for Issuers. One of these is our flagship SaaS processing platform - Tachyon which has been built grounds-up in the last seven years. We work with a number of Issuers and fintechs in India and the US and so far 15M+ cards have been issued on Tachyon globally. While Tachyon is our SaaS product offered to Enterprises, it is internally powered by our comprehensive, compute and operations platform for building and operating cloud-native, multi-cloud, secure, distributed, multi-tenant SaaS platform - Olympus. Olympus allows us to build a versatile, decoupled, agile, antifragile, and horizontally scalable SaaS offering such as Tachyon. Besides, it also allows us to productify common concerns such as identity, access and secrets management, change management, observability, operability, SLA adherence, data governance, caching, pub-sub, etc. If Tachyon is the Airbus/Boeing aircraft that is sold to Financial Institutions, Olympus is the Rolls-Royce engine that powers that aircraft. As we speak, we are working with the fourth largest bank in the world, by market capitalization- HDFC Bank - with over 40 million retail Customers, to launch prepaid cards, credit cards, debit cards, deposits, loans, and all of their retail banking products. We are in advanced discussions with various top issuers in the US with combined card volumes of 25 million+ cards. Zeta has over 1800+ employees - over 70% in technology roles - across locations in the US, EMEA, and Asia. We raised $280 million at a $ 1.45 billion valuation from Softbank, Mastercard, and other investors in 2021. Our last raise of $50 million at $2 billion valuation was a strategic fundraise from Optum Financial Group. With the kind of scale and scope of products that we are envisioning, Zeta is looking for aProduct Manager for Olympus Cipher About The Role You'll be working closely with the leadership and the Olympus product team to build the next generation of identity and access management product, Cipher, for internal customers, Zeta studios and for enterprise customers. As a Product Manager (PM1 or PM2) for Cipher, you will own the end‑to‑end product vision, strategy and roadmap. You’ll spearhead features that solve the toughest IAM challenges in banking—zero trust, regulatory compliance, extensibility—and partner closely with engineering, design, sales/pre-sales, GTM teams, compliance, and customer success to deliver world‑class enterprise security. Responsibilities Product Strategy & Roadmap Define and evolve Cipher’s long‑term vision and multi‑quarter roadmap to address complex banking IAM use cases (branch‑level auth, function‑based access, transaction‑risk policies). Prioritize features by business impact, customer feedback, regulatory requirements, and competitive/strategic gaps. Customer & Market Insights Engage with CISOs, IAM architects, and compliance officers at top tier banks to uncover unmet needs and refine product positioning. Conduct competitive analyses against Okta, Microsoft Entra, ForgeRock, and emerging identity‑as‑code players. Product Execution Write clear PRDs, user stories, and acceptance criteria for OBAC‑driven policy engine enhancements, sandbox abstractions, API integrations, and audit reporting. Work closely with engineering and design on architecture trade‑offs, security controls, and user experience flows across web, mobile, and branch portals. Compliance & Security Maintain pre‑certified compliance bundles (PCI DSS 4.0, ISO 27001, SOC 2 Type II, 3DS 1.0). Facilitate audits, penetration tests, and gap analyses to ensure ongoing regulatory adherence. Go‑to‑Market & Evangelism Partner with sales and marketing to craft verticalized messaging, ROI calculators (fraud reduction, audit time savings), and customer‑success playbooks. Evangelise launch plans, beta programs, webinars/industry events, if any. Metrics & Growth Define and track KPIs: feature adoption, time‑to‑grant access, audit cycle reduction, net retention. Use data‑driven insights to iterate product features and pricing models (seat‑based, usage‑based). Leadership & Collaboration Mentor/junior PMs and coordinate cross‑functional teams in agile ceremonies. Work with senior stakeholders from VPs to CXOs Align stakeholders—from VPs, program, customer success to engineering managers—on scope, timelines, and deliverables. Skills Demonstrated experience launching IAM or zero‑trust solutions, with a deep understanding of authentication flows (OAuth2, SAML, OpenID Connect, MFA). Strong grasp of regulatory frameworks (PCI DSS, ISO 27001, SOC 2, regional banking compliance). Experience integrating with core banking systems (CBS, LOS) and ecosystem partners (Finacle, Temenos). Familiarity with emerging identity‑as‑code platforms (AuthZed, Oso). Experience And Qualifications You have 5+ years in product management for enterprise SaaS, security, or identity products (RBAC/ABAC/OBAC). Or if you don’t come from a Product background, you have had past development experience in a technology-first role, love coding but have a passion towards product management. Technical fluency in API‑first architectures, policy‑as‑code, and event‑driven systems. You’ve had a past exposure of building & shipping high quality Enterprise or SaaS products with high levels of ownership An engineering / technical background that will allow you to reason about product trade-offs and make good choices with minimal inputs from engineers. Excellent communication (written and verbal), interpersonal and stakeholder management skills A high-agency, can do positive attitude with a high Emotional Quotient (EQ) An ability to adapt to complex situations with an aim to achieve business goals You conceive possibilities, think big picture, but deliver on the details Proven track record interfacing with C‑level stakeholders at large banks or regulated enterprises. Equal Opportunity Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success.
Posted 1 month ago
8.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Senior Product Manager JD Job Title: Senior Product Manager Location: Hyderabad/Bengaluru About Keka Imagine David fighting many Goliaths. Keka has been the bootstrapped David that beat the funded Goliaths with a strong product and zero marketing spend. Keka is now #1 in its segment and India's fastest-growing HR Tech platform. We are a product-led growth inspiration for the industry. We solve people problems at work! We are on a mission to transform workplaces where employees come to work inspired, feel safe, share a common purpose with peers and leaders, do their best work, and go home fulfilled. The traits we look for in you Skills can be learnt and unlearnt any time. But the attitude you bring to the table makes all the difference and gives purpose to those skills. That’s what matters to us most. Curiosity that’s never quenched A curious person asks the most powerful questions in the world: “Why?” They are self learners and aren’t satisfied with what people tell them. A curious mind is keen on knowing the problem to its core. They stay awake at night wondering what they’re missing and love the process of discovery. A trait every PM need to possess. Good IQ. And Great EQ Great PMs know how to build relationships and not just products. They are empathetic towards everyone (including customers and team). They also know their own strength and weaknesses and leave no stone unturned to grow their own skills. Impatient to make an impact You are hungry to make a dent in the universe. You can't wait to solve problems and have a hustler mindset for getting things done in the best possible manner. Fail fast is your mantra for success. Intellectual Horsepower Building a a simple to use HR platform is pretty complex. People failed at it for decades. Understanding its nuances, making quick correlations and coming up with new ideas and solutions requires a sharp acute mind and a penchant for seeking knowledge. Fun to hang around Bribe with a glass of beer and everything works. I know, I know. What about those other 60% that don’t drink? You must be an adept story teller that can connect with any personality and speak on any topic. You get it. Extremely design centric We don’t expect you to create beautiful visual design, but we do expect that you have experience creating simple and usable interactions. This is a trait only acquired by doing and not reading. Experience creating usable interactions is a must. selected. Role The word ‘Product Manager’ is most abused word on the earth right now! Every company has it’s own definition of a PM role. At Keka we are building an ecosystem of Hire to Retire and run it like a group of individual startups. Senior Product Managers Are Expected To Lead 1 Or 2 Products End To End And Own The Vision Of And Growth Of The Products. Here Are The Expectations Product Evangelist: Serve as the product evangelist both internally and externally, communicating product benefits and value propositions to stakeholders, customers, and partners. Customer Obsessed: Build a deep understanding of customer needs and pain points, and ensure these insights are prioritized and incorporated in the product Market expert: HR tech is a cluttered market. You need to understand the competitive landscape in detail and gather customer feedback to identify market opportunities and trends to grow your product Build product vision and roadmap: You should have a sharp vision for the product and how to grow it 5x or 10x. Be able to align all stakeholders to this vision and deliver roadmaps every quarter to move towards this vision Deliver Impacts: We want you to be highly metric driven and be able to articulate what and why we are building, measure the impacts and ensure you build for impact Qualifications Must have 8+ years of experience in product management, preferably SaaS products Must have 0-1 start up experience. Founding experience preferred Must be data driven with clear impacts Excellent analytical, problem-solving, and decision-making skills. Exceptional communication and interpersonal skills, with the ability to collaborate effectively across teams. Strong customer focus with a passion for creating exceptional user experiences. Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities
Posted 1 month ago
0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Company Description IQEQ is a preeminent service provider to the alternative asset industry. IQEQ works with managers in multiple capacities ranging from hedge fund, private equity fund, and mutual fund launches; private equity fund administration; advisory firm set-up, regulatory registration and infrastructure design; ongoing regulatory compliance (SEC, CFTC, and 40 Act); financial controls and operational support services; compliance and operational related projects and reviews; and outsourced CFO/controller and administration services to private equity fund investments – portfolio companies, real estate assets and energy assets. Our client base is growing, and our existing clients are engaging the firm across the spectrum of our services offerings. Job Description This is an excellent opportunity to join the IQ EQ Group Financial Planning & Analysis [FP&A] team, in a role created following the implementation of the Workday Adaptive Planning platform in late 2023. The Group FP&A team are part of the Group Finance function reporting to the Group CFO and are responsible for facilitating the budget and forecast process for the Group, working with the local finance teams across all jurisdictions. The Role Will Encompass Managing the Workday Adaptive Planning system administration which includes: Responsible for system static data, including the creation and mapping of new legal entities, general ledger accounts, department codes, etc. Monthly roll forward of the Workday Adaptive Planning system, and reconciliation back to the Group Data Warehouse Managing the planning Versions, including locking and unlocking the system in line with the Planning Period timetable Responsible for managing user access requests Monthly loading of P&L, Balance Sheet and Sales data from the data warehouse into Workday Adaptive. Leading the production of reporting in OfficeConnect [Workday Adaptive Planning add-in for Microsoft Excel], to provide the user base with insightful financial analysis to support their planning processes and understanding of actual trading versus plan, and supporting the distribution, communication and demonstration of these reports to the user base Review planning submissions from local finance teams for completeness, consistency and compliance with the system principles / best practices As part of the Group FP&A team, support the analysis, review and articulation of each budget and forecast to the Group Management Team and external stakeholders Support ad-hoc reporting, analysis, and modelling requests as part of the wider FP&A team Drive clear and concise communication and support to the broad Workday user base, including responding to mailbox queries, and in time, delivering training sessions. This role requires an individual who has Workday Adaptive experience or has previously provided systems support on FP&A type systems. The role also requires someone who is comfortable working as part of a small global team, based in various locations, supporting Local Finance teams across the Group. Qualifications Chartered Accountant or relevant IT qualification with some finance background. High proficiency in excel. Additional Information At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.
Posted 1 month ago
5.0 years
0 Lacs
Pune, Maharashtra, India
Remote
Entity: People, Culture & Communications Job Family Group: HR Group Job Description: Operations & Advisory (O&A) is an internal global shared services and technology solutions organization within People & Culture. It is responsible for innovating & delivering HR services and solutions for bp globally, from several Business & Technology Centers and local delivery teams. O&A is the first point of contact for HR related matters; the team are policy, process and digital experts, dedicated to delivering the best customer experience. The purpose of Solution Lead (SL) is to own and drive a portion of the People & Culture (P&C) solution, encompassing both process and technology, ensuring that we deliver a great and efficient service for our people. The SL will build strong partnerships across P&C – with the relevant center(s) of expertise, integrators, services teams and within the solutions teams. The Solution Lead will apply their technical expertise (process and technology) to deliver stable operations alongside projects and innovation. Role Purpose Own and drive a portion of the People & Culture (P&C) solution, ensuring efficient service delivery through strong partnerships and technical expertise. Key Responsibilities: Manage the Health solutions within Reward and Wellbeing Solutions team Maintain health and operational integrity of solutions Build positive relationships with vendors, Technology, PC&C, and O&A colleagues Oversee a portfolio of global specific solutions for Health (e.g. Cority) Ensure compliance with regulatory data privacy and digital security requirements Manage a prioritized backlog of changes, focusing on maintenance and fixes Research and resolve process and technical problems, recommend solutions Collaborate with collaborators, especially the Health & Wellbeing COE, and Technology Plan, cost, and implement continuous improvements to solutions Develop and implement plans for design, requirements gathering, configuration, testing, and deployment of changes Plan and implement meaningful aspects of change projects, act as product owner Facilitate design sessions, lead configuration, coordinate testing, and implement cutover Evaluate, communicate, and coordinate functional and technical impacts of decisions Maintain all operational and user documentation Support bp as a thought-leader in relevant technology through external networking and tech landscape analysis Crucial Experience and Job Requirements: Degree or professional qualification in a relevant field, or equivalent experience. 5+ years of experience in HR systems, business analysis, process development / documentation and experience of relevant configuration and / or process support Actively working to develop capability with an equal blend of EQ, IQ and drive. Behavioral: Independent judgement and team contribution Experience contributing to great employee/user experiences Technical: Digital fluency for implementing high-quality digital products and solutions Independent judgement and team contribution Knowledge of HR information systems and experience in designing/configuring business processes Translating business requirements into functional designs Solid attention to detail Strong security and confidentiality practices Problem solving, solve, and analytical skills with continuous learning People and business focus aligned with end user/business and bp strategy Stakeholder management and ability to influence key business stakeholders Evaluating and driving value-add solutions to improve business engagement Outstanding verbal and written communication skills with a passion for customer service Project management experience with Agile and Waterfall methodologies Business analysis skills: timeline planning, requirements definition, documentation, test planning, deployment approaches Accurate information collection to understand and assess client needs Adept documentation abilities for business requirements, configuration documentation, test scripts, and meeting notes Prioritizing feature work and performing tasks independently with timely follow-up and resolution Ability to work on multiple concurrent projects with minimal direction Desirable Experience Sound understanding of trends in Health Solutions Experience working within a global organization, including using social media style tools to support communications and engagement across time zones We are an equal opportunity employer and value diversity at our company! We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Travel Requirement No travel is expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Agility core practices, Analytical Thinking, Business Development, Communication, Configuration management and release, Conflict Management, Data Analysis, Decision Making, Design Thinking, Developing and implementing strategy, Digital fluency, Digital innovation, Documentation and knowledge sharing, Leading transformation, Managing strategic partnerships, Managing volatility, Market Scanning, Organizational knowledge, Performance and planning, Product Ownership, Project and programme management, Talent Strategy, Testing and quality assurance, User Experience Design Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
Posted 1 month ago
5.0 years
0 Lacs
Pune, Maharashtra, India
Remote
Entity: People, Culture & Communications Job Family Group: HR Group Job Description: Operations & Advisory (O&A) is an internal global shared services and technology solutions organization within People & Culture. It is responsible for innovating & delivering HR services and solutions for bp globally, from several Business & Technology Centers and local delivery teams. O&A is the first point of contact for HR related matters; the team are policy, process and digital experts, dedicated to delivering the best customer experience. The purpose of Solution Lead (SL) is to own and drive a portion of the People & Culture (P&C) solution, encompassing both process and technology, ensuring that we deliver a great and efficient service for our people. The SL will build strong partnerships across P&C – with the relevant center(s) of expertise, integrators, services teams and within the solutions teams. The Solution Lead will apply their technical expertise (process and technology) to deliver stable operations alongside projects and innovation. Role Purpose Own and drive a portion of the People & Culture (P&C) solution, ensuring efficient service delivery through strong partnerships and technical expertise. Key Responsibilities: Manage service enabling technology solutions (Knowledge management / Core Customer/ Core Service/ Document management) within Reward and Wellbeing Solutions team Maintain health and operational integrity of solutions Build positive relationships with vendors, Technology, PC&C, and O&A colleagues Oversee a portfolio of global specific solutions for Knowledge Management Ensure compliance with regulatory data privacy and digital security requirements Manage a prioritized backlog of changes, focusing on maintenance and fixes Research and resolve process and technical problems, recommend solutions Collaborate with collaborators, especially the O&A teams, and Technology Plan, cost, and implement continuous improvements to solutions Develop and implement plans for design, requirements gathering, configuration, testing, and deployment of changes Plan and implement meaningful aspects of change projects, act as product owner Facilitate design sessions, lead configuration, coordinate testing, and implement cutover Evaluate, communicate, and coordinate functional and technical impacts of decisions Maintain all operational and user documentation Support bp as a thought-leader in relevant technology through external networking and tech landscape analysis Crucial Experience and Job Requirements: Degree or professional qualification in a relevant field, or equivalent experience. 5+ years of experience in HR systems, business analysis, process development / documentation and experience of relevant configuration and / or process support Actively working to develop capability with an equal blend of EQ, IQ and drive. Behavioral: Independent judgement and team contribution Experience contributing to great employee/user experience Technical: Digital fluency for implementing high-quality digital products and solutions Independent judgement and team contribution Knowledge of HR information systems and experience in designing/configuring business processes Translating business requirements into functional designs Good attention to detail Strong security and confidentiality practices Problem solving, solve, and analytical skills with continuous learning People and business focus aligned with end user/business and bp strategy Stakeholder management and ability to influence key business stakeholders Evaluating and driving value-add solutions to improve business engagement Outstanding verbal and written communication skills with a passion for customer service Project management experience with Agile and Waterfall methodologies Business analysis skills: timeline planning, requirements definition, documentation, test planning, deployment approaches Accurate information collection to understand and assess client needs Adept documentation abilities for business requirements, configuration documentation, test scripts, and meeting notes Prioritizing feature work and implementing tasks independently with timely follow-up and resolution Ability to work on multiple concurrent projects with minimal direction Desirable Experience Sound understanding of trends in Health Solutions Experience working within a global organization, including using social media style tools to support communications and engagement across time zones We are an equal opportunity employer and value diversity at our company! We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Travel Requirement Negligible travel should be expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is a hybrid of office/remote working Skills: Agility core practices, Analytical Thinking, Business Development, Communication, Configuration management and release, Conflict Management, Data Analysis, Decision Making, Design Thinking, Developing and implementing strategy, Digital fluency, Digital innovation, Documentation and knowledge sharing, Leading transformation, Managing strategic partnerships, Managing volatility, Market Scanning, Organizational knowledge, Performance and planning, Product Ownership, Project and programme management, Talent Strategy, Testing and quality assurance, User Experience Design Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
Posted 1 month ago
0 years
0 Lacs
Gurugram, Haryana, India
On-site
Should have rich experience of inside sales and driving admissions in higher education space Convert student (enquiry / leads) into admission Counsel students and apprising them with program features, pedagogy, curriculum Clarify and handle questions pertaining to course, program selection and career planning Having discussions with parents/other counsellors and clarifying their doubts Work with the marketing team to help them drive more traffic and generate more leads, based on your feedback Actively tracking and following up on potential leads. Maintaining MIS reports The candidate will directly report to the Admissions Head of the company Skills: Very good communication skills, fluent in English Must be a self-starter and should be able to work with minimum guidance Attitude to work in a start-up environment Experience of working with an education company is preferred Ability to deal with Parents diligently. High EQ, a good listener, and a good team player with Persuasion and Influencing Skills. Should be a student-centric individual, ready to help and solve Show more Show less
Posted 1 month ago
10.0 years
2 - 10 Lacs
Hyderābād
Remote
Company Description IQ-EQ is part of a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide. Job Description Responsibilities (how we will measure success) Working within Business Architecture & Solution Design for our critical and proprietary global workflow platform, reporting into the Product Manager You will be responsible for the ongoing project management of large-scale technical rollouts or deployments e.g. new global upgrades You will be an excellent communicator and work with many international stakeholders to ensure internal and client facing teams are aware of implementation progress. Strong written communication skills to document progress, decisions and change requests You will manage sprint planning and hold technical team to account You will oversee testing of deployments and BAU bug fixes and requests You will manage retrospectives You will drive the communications plans for the platform You will engage with the business on the product leveraging support from the product manager You will lead inputs for steering committee / product committee in relation to ongoing projects and technical developments You will have a hands-on approach, with knowledge of the platform and the business to enable standalone discussions with the business on detailed business requirements You will work with remote and international colleagues to investigate any problem statements and new opportunities, seeking effective business solutions through improvements in either business processes or the platform You will help drive communications around the platform ensuring stakeholders are aware of success stories and the benefits being driven internally and with clients Tasks (what does the role do on a day-to-day basis) Take overall responsibility for managing the project implementations, working with many international stakeholders to drive progress Project Manage Deployments in Agile sprints, helping the delivery manager and product manager understand the business urgency or priorities of requests for managing in the product backlog Lead inputs and presentations for the preparation of the Product Committee and Steer Co meetings, informing and consulting international stakeholders on plans and questions for decision Lead training calendars and maintenance of related training materials for the wider business, engaging with teams to ensure ongoing enhancements as needed Work closely with the wider Operations & Technology teams based across 14+ countries to manage and oversee projects Facilitate stakeholder meetings and workshops, and present findings and actions both verbally and in writing to the business Help drive the platform embedding, ensuring data quality and maintenance is at the forefront of our stakeholders minds and all the relevant reports are being utilised Support progression, development and mentoring of more junior team members internationally Support discussions with other global platform teams across departments on alignment, integrations and best practice Consider opportunities and potential risks attached to suggestions you make Qualifications Essential Criteria: 10+ Years international experience with Project management Hands on approach to project planning and development of content required Flexible to an ever-changing landscape and business priorities to adapt to latest demands or client expectations Scrum / Agile experience required Experience of operating within an international firm that shares some of the following features: o Financial Services / Private Equity / Investor services industry o Globally distributed teams o Fast-paced and rapidly evolving environment Excellent organisational, prioritisation and interpersonal skills Comfortable communicating with diverse stakeholders including subject matter experts, peers, managers, customers and suppliers Can do’ attitude, ability to cope with tight deadlines and working under pressure Ability to take initiative and self-manage Familiar with applying standards, practices and assessments relevant to project management and product development is a plus Need to travel from time-to-time Technical Skills: Proficient in Excel, Word, Powerpoint Ability to draft mock-ups / specifications Knowledge of Azure Dev Ops is beneficial but not essential Desired Criteria: Business analysis experience is a strong plus Technical background / experience a plus, to help assess complexity of developments Experience in identify & implementing different technologies / systems to solve a business problem Additional Information At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.
Posted 1 month ago
0 years
0 Lacs
Hyderabad, Telangana, India
On-site
We’re not looking for a classic HR profile. In fact, if all you’ve done is traditional HR, this role might not be for you. We want someone who’s lived at the intersection of people and chaos — maybe you’ve been in operations, studied psychology, run messy internships, or just been that go-to person everyone trusted. This HRBP role is for someone who’s human-first but commercially wired. You’re not just good with people — you get how people impact business, and you’re not afraid to go deep when things get uncomfortable. You’ll work across functions, solve real culture and performance issues, and help scale systems that actually work, not just look good in a deck. You’ll be part of hiring convos, exit convos, “I’m not okay” chats, and “what are we even doing?” strategy huddles. You won’t be sitting in a corner pushing policies. You’ll be in the thick of it — building culture, coaching managers, running experiments, cleaning up messes, and helping teams move from stuck to sharp. We want someone with initiative, EQ, and a bias for action. Someone who isn’t waiting for a perfect org structure to start making an impact. If you're raw but real, scrappy but sharp, and believe HR should feel more like a startup function than a corporate department, let’s talk. This role is for a builder. A fixer. A people hacker. Sound like you? Apply! Show more Show less
Posted 1 month ago
3.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Manager, Customer Technical Services Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. Title and Summary Manager, Customer Technical Services Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. SessionM by Mastercard is embarking on the next phase of our Global Support team’s growth with the goal of becoming an exemplary provider of best-in-class customer support. As a result, we’re looking to bring on a Technical Support Team Manager that embodies our commitment to excellence. Role Overview Lead a group of Support Engineers in successfully managing frontline ticket queues, navigating escalations, and meeting KPIs by developing their technical knowledge, platform proficiency, and improving their prioritization skills Ensure that direct reports have the resources, enablement, and processes necessary to deliver effective technical resolution to our customers Support the senior management on org initiatives, growing/developing the team, improving KPIs, achieving continual improvement, and building a best-in-class Support department Efficiently identify and neutralize break/fix issues in tickets before they become escalations whenever possible, mentoring the team to do the same Oversee support case management to ensure the timely resolution or escalation of cases, consistently handled in alignment with our quality standards and processes Work closely with cross-functional partners (Engineering, TAMs, Success, Product) to ensure process alignment and collaboration in advocating for customer needs Facilitate the recruiting, onboarding, and continued development of new Support Engineers Key Skills:: 3+ years growing and managing a technical support team delivering omnichannel support in a fast-paced, highly complex B2B/SaaS environment—previous experience in frontline Support prior to developing into a manager is essential (Loyalty experience is a plus) Vendor management and coordination Strong customer-facing Support background with complex, hands-on troubleshooting—experience with AWS, APIs, reading/analyzing logs, and reporting will be required High EQ, demonstrated through customer, team, and cross-functional interactions Excellent prioritization, project management, and critical thinking skills Demonstrates high attention to detail coupled with the ability to troubleshoot and form a clear plan of action Excellent verbal and written communication skills with a consistent ability to communicate complex topics to mixed audiences. Collaborative by nature. Values forming and facilitating connections both within the immediate team and cross-functionally. Exhibits an ownership mentality and growth mindset Data-driven and familiar with trend identification Experience building and maintaining internal knowledge base documentation and resources Comfortable participating in compensated on-call weekend rotations for critical incident coverage Experience with some or all of the following (or comparable alternatives); Signalfx/Datadog Athena Cloudwatch, S3, RDS DynamoDB, SQL Jenkins/Gitlab Postman Cyberduck/Filezilla Jira Salesforce Service Cloud or Zendesk Teams/Slack Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. R-242116 Show more Show less
Posted 1 month ago
15.0 years
0 Lacs
Pune, Maharashtra, India
On-site
As an Associate Vice President/Vice President of Sales , your primary responsibility is driving revenue growth for enterprise clients. At our organization, we pride ourselves on crafting high-growth strategies that exceed client expectations while maximizing conversion rates and contract values. In this role, you will manage deals from start to finish, with a strong aspiration to scale alongside your clients. You will be instrumental in generating new revenue streams by acquiring new logos and leading a dynamic sales force that empowers B2B companies to grow effectively. Key Responsibilities: Business Leadership : Oversee a vertical market within a specific geography (North America, Europe, or RoW), managing a team of 15-20 sales professionals, whom you will recruit and develop from the ground up. Revenue Goals : Drive an annual quota of $2.5 million , primarily targeting midmarket and SMB clients (global firms with annual revenues below $500 million ). Strategic Expansion : Establish and scale the business from India while leveraging market-based teams for high-value deals, including personal travel for large clients across industries such as Healthcare, Chemicals, Automotive, Aerospace & Defense, Hi-tech, Semiconductor, and Consulting. Sales Execution : In the first three months, immerse yourself in transactions and steer them toward end-to-end closure, creating a repeatable playbook to scale your team and business. Deal Growth : Optimize contract values, with an average ticket size of $30k and a growing trend toward $100k deals. Talent Development : Hire and mentor a high-performance sales team, ensuring that at least 50% are trusted professionals from your network. Demand Generation : Strategically plan your territory, collaborating with the demand team to ensure a steady pipeline via inbound and outbound sales motions. Consultative Selling : Passionately align client growth aspirations with our clients' offerings. Experience in consultative sales methodologies to drive consistent conversions is an advantage. What we are looking for in you: 15 + Years of experience in B2B Sales in Research and Consulting Companies Directly owned quota of USD 1.2M plus in new client acquisition A strong belief in a 10x growth mindset Passion to realize such growth for clients and for your own self Proven track record of ensuring teams exceed quotas Excellent track record of building business run rate with high IQ / EQ Sales teams using a consultative approach Most critically, you are willing to roll up your sleeves to execute in a start-up culture with an intent to Play to Win Show more Show less
Posted 1 month ago
3.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Description Come join the Personality team in Alexa. Alexa is the AI solution behind Amazon Echo and other Amazon products. You can help us invent the future. You will be at the forefront of AI innovation, shaping an assistant that fosters natural and productive interactions. You will have the opportunity to collaborate with brilliant minds in the fields of AI, ML, and LLM. Partnering with software engineers, applied scientists, designers, and quality assurance, you will work horizontally across Alexa. Join a team doing innovative work. Make a direct impact to customers, show measurable success, and build with the latest artificial intelligence systems. If You Are Holding Out For An Opportunity To Make a huge impact as an individual Be part of a team of smart and passionate professionals who will challenge you to grow every day Solve difficult challenges using your expertise in coding elegant and practical solutions Create applications at a massive scale used by millions of people Work with artificial intelligence systems to deliver real experiences And you are experienced with… Writing highly efficient, testable, quality code written with Java, C++, or C# (or another excellent OO language) Application scaling, resiliency, availability, and failover Researching implementations to find the best possible experience for a customer Taking ownership and doing whatever it takes to get the job done And you constantly look for opportunities to… Innovate, simplify, reduce waste, and increase efficiencies Use data to make decisions and validate assumptions Automate processes otherwise performed by humans Learn from others and help grow those around you then we would love to chat! About The Team The Alexa Personality and EQ team is focused on advancing Alexa's emotional intelligence and social interaction capabilities. Basic Qualifications 3+ years of non-internship professional software development experience 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience Experience programming with at least one software programming language Preferred Qualifications 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Bachelor's degree in computer science or equivalent Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - Amazon Dev Center India - Hyderabad Job ID: A2856829 Show more Show less
Posted 1 month ago
2.0 - 4.0 years
0 Lacs
Delhi, India
Remote
Job title: Global Financial Services - Marketing Coordinator Location: Gurgaon Job Description The Marketing Coordinator is a crucial member of the Marketing team at L.E.K. Consulting. The team is based in India and provides support to the Financial Services (FS) Practice leadership team. The successful candidate will join the Gurgaon office and will support the firm's Global FS Practice, focusing primarily on supporting global digital marketing operations (website, email, LinkedIn and other social media.) This role will liaise with FS marketers and sector personnel in the USA and in London. Note :Candidates must be able to shift their working hours to work until 7/8 PM IST so that they can overlap with US business hours for several hours per day. On occasional days shifting hours to work until 11PM IST may be requested. The Marketing Coordinator will be responsible for digital content development and coordination efforts, to enable the team to implement holistic marketing campaigns for the leadership team. Day-to-day responsibilities will include marketing coordination with a diverse group of stakeholders, executing targeted marketing campaigns, managing the FS presence on LinkedIn, implementing the social media pipeline, and content creation activities including video production, creation of charts, infographics, illustrations, and other content to support client engagement initiatives, coordination of events and webinars, research, and tracking performance measurement and analytics. The individual in this role will gain exposure to a holistic B2B marketing set-up, at a fast-moving and international company. The Role Includes, But Is Not Limited To Working with the Marketing Manager, the Global FS Strategy Lead, and senior leadership to support production and delivery of marketing collateral Supporting content generation (website publication, social media promotions, blogs, infographics, reports, articles, etc.) Developing an effective social media pipeline and ensuring promotions from Global E.K. accounts, ensuring timely social media coverage, reporting, and tracking Cross-functional collaboration with the Global design, digital, and CRM teams to produce and deliver marketing materials (design collateral, videos, infographics, mailers, newsletters, etc.) End-to-end development and implementation of email campaigns and newsletters on Pardot, LinkedIn or other channels Managing and updating contact lists in CRM systems (Salesforce) Research and logistics support for webinars and on-ground events remotely, including networking elements for the teams attending the conference and collaborating with conference organizers on promotion elements Supporting the leadership team with business and client development activities, personal branding initiatives and any ad-hoc requests Developing/updating standard credentials Timely campaign performance measurement, analytics, and tracking using both in-house tools and online platforms Support overall brand building efforts for E.K. as a key representative of the marketing team at L.E.K. Consulting Coordination with the finance team on expense and marketing budget tracking Role requirements At least 2 to 4 years of relevant experience in a marketing & communications role Bachelor’s degree or equivalent Excellent oral and written English communication skills Tact, professionalism, and a high degree of integrity and EQ Ability to interact with senior leaders and various stakeholders within the organization Ability to be calm, focused, and organized in a fast-paced and ambiguous environment A business-oriented focus and attention to detail, ensuring accuracy in each task A team player and someone who can collaborate with others Proficiency in Excel, PowerPoint, and AI tools Strong quantitative capabilities and facility with data-driven analytics Familiarity with Customer Relationship Management (CRM) systems (Salesforce), analytical platforms (Google Analytics, Tableau) preferred Previous experience in a consulting organization is an advantage Benefits And Perks We are among the best-paying firms globally We offer a range of other wellness benefits — health insurance, wellness apps, gym reimbursement, etc. Show more Show less
Posted 1 month ago
2.0 - 4.0 years
0 Lacs
Mumbai, Maharashtra, India
Remote
Job title : Marketing Coordinator Location: Mumbai Job Description The Marketing Coordinator is a crucial member of the Marketing team at L.E.K. Consulting. The successful candidate will join the Mumbai office and will work as per the usual India work timings. The Marketing Coordinator will be responsible for content development and coordination efforts, to enable the team to implement holistic marketing campaigns for the leadership team. Day-to-day responsibilities will include marketing coordination with a diverse group of stakeholders, executing targeted marketing campaigns, implementing the social media pipeline, supporting client engagement initiatives, events and webinars, video production, IP generation, research, and tracking performance measurement and analytics. The individual in this role will gain exposure to a holistic B2B marketing set-up, at a fast-moving and international company. The Role Includes, But Is Not Limited To Working with the Marketing Manager, Head of Marketing & Communications, and senior leadership to support production and delivery of marketing collateral Supporting content generation (website publication, social media promotions, blogs, infographics, reports, articles, etc.) Developing an effective social media pipeline and ensure promotions from Partner/ Global L.E.K. accounts, ensuring timely social media coverage, reporting, and tracking Cross-functional collaboration with the Global design, digital, and CRM teams to produce marketing materials (design collateral, videos, infographics, mailers, newsletters, etc.) End-to-end development and implementation of email campaigns and newsletters on Salesforce Managing and updating contact lists in CRM systems (Salesforce) Research and logistics support for webinars and on-ground events remotely, including networking elements for the teams attending the conference and collaborating with conference organizers on promotion elements Supporting the leadership team with business and client development activities, personal branding initiatives and any ad-hoc requests Developing/updating standard credentials Ideate and present new initiatives that the team can execute to optimize marketing activities and achieve goals Timely campaign performance measurement, analytics, and tracking using both in-house tools and online platforms Coordinate and collaborate with L.E.K.’s global digital marketing team, and, as appropriate, with colleagues in other regions to achieve specific as well as overall marketing goals Support overall brand building efforts for L.E.K. as a key representative of the marketing team at L.E.K. Consulting Coordination with the finance team on expense and marketing budget tracking Role requirements At least 2 to 4 years of relevant experience in a marketing & communications role Bachelor’s degree or equivalent Excellent oral and written English communication skills Tact, professionalism, and a high degree of integrity and EQ Ability to interact with senior leaders and various stakeholders within the organization Ability to be calm, focused, and organized in a fast-paced and ambiguous environment A business-oriented focus and attention to detail, ensuring accuracy in each task A team player and someone who can collaborate with others Proficiency in Excel, PowerPoint, and AI tools Strong quantitative capabilities and facility with data-driven analytics Familiarity with Customer Relationship Management (CRM) systems (Salesforce), analytical platforms (Google Analytics, Tableau) are preferred Good understanding of consulting industry as well as the competitive market landscape Previous experience in a marketing and communications role is an advantage Benefits and Perks We are among the best-paying firms globally We have parental leaves (maternity and paternity) and flexible work options for new mothers We provide childcare facilities in Mumbai/Gurgaon (day care/creche services) We offer a range of other wellness benefits — health insurance, wellness apps, gym reimbursement, etc. Show more Show less
Posted 1 month ago
8.0 years
0 Lacs
Pune, Maharashtra, India
On-site
As a Senior Enterprise Technology Engineer you are a digital expert bringing deep specialist expertise to bp. Enterprise Technology Engineers work on the strategic technology platforms we exploit from the market, or come with deep skills in the implementation and integration of market solutions into our overall technology landscape. You will bring a broad base of Digital technical knowledge and a strong understanding of software delivery principles. You will be familiar with lifecycle methods, with Agile delivery and the DevOps approach at the core. You will be skilled in the application of approaches such as Site Reliability Engineering in the delivery and operation of the technologies you deliver, working as part of multi disciplinary squads. You thrive in a culture of continuous improvement within teams, encouraging and empowering innovation and the delivery of changes that optimise operational efficiency and user experience. You are curious and improve your skills through continuous learning of new technologies, trends & methods, applying knowledge gained to improve bp standards and the capabilities of the Engineering Community. You coach others in the Field to drive improved performance across our business. You embrace a culture of change and agility, evolving continuously, adapting to our changing world. You are an effective great teammate, looking beyond your own area/organizational boundaries to consider the bigger picture and/or perspective of others, while understanding cultural differences. You continually enhance your self-awareness and seek guidance from others on your impact and effectiveness. Well organized, you balance proactive and reactive approaches and multiple priorities to complete tasks on time. You apply judgment and common sense – you use insight and good judgment to inform actions and respond to situations as they arise. Key Accountabilities Technical lead for invoice processing application called eBilling Managing reliability of service and delivering to agreed SLA Collaborating with platform and security teams for patching and vulnerability management The safety of our people and our customers is our highest priority. The role will advocate and lead in this and promote security and safety in everything that we do. Work as part of evolving multi disciplinary teams which may include Software Engineers, Enterprise Technology, Engineers, Designers, SecOps, and Product owners to deliver value through the application of specialist skills Work with vendors and partners providing market solutions to optimize the usage and value which can be delivered from the appropriate technology platform Ensure operational integrity of what you build, assuring operational compliance with architectural and security standards, as well as compliance and policy controls refined by Strategy. Mentoring and become a conduit to connect the broader organization. Define and document standard run books and operating procedures. Create and maintain system information and architecture diagrams Education A first degree from a recognized institute of higher learning, ideally computer science or engineering based. Essential Experience and Job Requirements Total 8+ Years experience with Good knowledge of the Order to Cash process (preferably with Aviation domain) Informatica ETL MS SQL Data Integration Patterns (preferably with XML invoice processing) Experience with leading teams Demonstrable Knowledge of modern Service Delivery methods - Site Reliability Engineering to traditional ITIL, and understanding of Product Based delivery Strong Communications skills and a high ‘EQ’ with the ability to operate across complex business environments and collaborators up to senior executive level Desirable criteria Project Management experience delivering IT led projects Broad experience contributing and collaborating to assist design, plan, implement, maintain, and document services and solutions Development experience in one or more object-oriented or applicable programming languages (e.g. Python, Go, Java, C/C++) Show more Show less
Posted 1 month ago
0 years
0 Lacs
New Delhi, Delhi, India
On-site
Job Opening: Founder’s Office Associate Location: South Delhi (In-office only) Type: Full-Time Salary: Up to ₹25,000 per month (based on experience) Probation Period: 2 months (full-time role only after successful performance review) We are hiring a Founder’s Office Associate who can manage content, operations, reporting, and customer communication efficiently. This is a fast-paced role that requires adaptability, strong coordination, and a proactive mindset. Our work culture is dynamic and priorities can shift quickly, so we need someone who is eager to learn and ready to take ownership. Key Responsibilities Content and Marketing Research weekly content topics (supplements, consultations, masterclasses) Draft captions for posts and reels Upload and schedule posts on Instagram and YouTube Conduct weekly competitor content analysis Collect and organize social media analytics Coordinate with agency for creatives Customer and Order Handling Call or message customers to confirm orders and deliveries Book courier pickups and track delivery status Cross-check payments before dispatch Log customer complaints and escalate as needed Sales and Reporting Enter daily sales data Verify receipts and categorize revenue in Excel Update dashboards and maintain stock inventory Support monthly profit and loss data preparation Admin and Coordination Share Zoom or Google Meet links for consultations Maintain and organize Google Drive Keep customer database updated Assist in shoot preparation, simple reports, and basic presentations Reply to Instagram DMs and customer queries What We’re Looking For Strong written and verbal communication skills - (Most Important) Reliable, organized, and detail-oriented Comfortable using Excel and Google Sheets Able to manage multiple tasks and deadlines Fast learner with a proactive approach - (Most Important) Open to taking feedback and improving continuously - (Most Important) Hiring Process CV shortlisting 30-minute MCQ test (knowledge, skills, IQ, EQ) Task-based assessment Up to 1–2 rounds of interviews Final selection will be based on overall performance across all stages. Candidates will join under a 2-month probation period. Full-time confirmation depends on work quality, consistency, and attitude. Show more Show less
Posted 1 month ago
5.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Trade Process Operations – Senior Associate / Junior Manager Location: Mumbai Department: Operations – Trade Process (EQ/FO/CD segments) Role Overview The Trade Process candidate will be responsible for ensuring the accurate and timely processing of trade transactions, from execution to settlement. This role involves close collaboration with Clearing Corporation, Exchanges and internal teams to maintain operational efficiency and mitigate risks. Key Responsibilities Trade Process: o Downloading Exchange files and processing the same in Backoffice. o Matching of Exchange level obligations, Corporate actions o Verification of reports and emailing to clients i.e. Contract notes/Daily Margin Statements/Margin shortfalls etc. o Monitor trade process, ensuring all activities are completed within stipulated timelines. o Address and resolve trade related issues, fails, and other exceptions promptly. o Perform daily reconciliation of FO positions, Trades, levies, brokerages etc. o Generate and review reports related to trade activity and exceptions. o Identify and escalate potential risks or compliance issues. o Ensure adherence to regulatory requirements and internal controls. Process Improvement: o Suggest and implement process enhancements to improve efficiency and reduce operational risks. o Collaborate with technology teams to automate manual processes where feasible. Qualifications & Skills Education: o Bachelor's degree in Commerce Experience: o 3–5 years of experience in trade operations in a Stock Broking Firm Technical Skills: o Proficiency in Microsoft Excel is advantageous. Soft Skills: o Analytical and problem-solving abilities. o Good communication and interpersonal skills. o Ability to work under pressure and meet tight deadlines. Show more Show less
Posted 1 month ago
5.0 years
0 Lacs
Pune, Maharashtra, India
Remote
Entity: People, Culture & Communications Job Family Group: HR Group Job Description: At bp, our people are our most valuable asset. The People, Culture & Communications (PC&C) function fosters a diverse, inclusive culture where everybody can thrive. As we transition from an oil company to an integrated energy company, PC&C is embarking on a major transformation to be more competitive, responsive, and customer-focused. We’re investing in key locations such as India, Hungary, Malaysia, and Brazil, offering an exciting but challenging opportunity to shape a fast-moving PC&C function, building teams and structures and driving continuous improvement. We’re looking for driven, ambitious enthusiasts who thrive in fast-paced environments and are passionate about people. If you're ready to build something transformative, this is the place for you. Operations & Advisory (O&A) is an internal global shared services and technology solutions organisation within People & Culture. It is responsible for innovating & delivering HR services and solutions for bp globally, from a number of Business & Technology Centres and local delivery teams. O&A is the first point of contact for HR related matters; the team are policy, process and digital experts, dedicated to delivering the best customer experience. The purpose of the Solution Lead (SL) is to own and drive a portion of the People & Culture (P&C) solution, encompassing both process and technology, ensuring that we deliver a great and efficient service for our people. The SL will build strong partnerships across P&C – with the relevant centre(s) of expertise, integrators, services teams and within the solutions teams. The SL will apply their technical expertise (process and technology) to deliver stable operations alongside projects and innovation. Own and drive a portion of the People & Culture (P&C) solution, ensuring efficient service delivery through strong partnerships and technical expertise. What you will do: Manage service enabling technology solutions (Knowledge management / Core Customer/ Core Service/ Document management) within Reward and Wellbeing Solutions team Maintain health and operational integrity of solutions Build positive relationships with vendors, Technology, PC&C, and O&A colleagues Oversee a portfolio of global specific solutions for Knowledge Management Ensure compliance with regulatory data privacy and digital security requirements Manage a prioritised backlog of changes, focusing on maintenance and fixes Research and resolve process and technical problems, recommend solutions Collaborate with stakeholders, especially the O&A teams, and Technology Plan, cost, and implement continuous improvements to solutions Develop and implement plans for design, requirements gathering, configuration, testing, and deployment of changes Plan and execute substantial aspects of change projects, act as product owner Facilitate design sessions, lead configuration, coordinate testing, and execute cutover Evaluate, communicate, and coordinate functional and technical impacts of decisions Maintain all operational and technical documentation Support bp as a thought-leader in relevant technology through external networking and tech landscape analysis What you will need: Degree or professional qualification in a relevant field, or equivalent experience. 5+ years of experience in HR systems, business analysis, process development / documentation and experience of relevant configuration and / or process support Actively working to develop capability with an equal blend of EQ, IQ and drive. Sound understanding of trends in service enabling technology solutions (Knowledge management / Core Customer/ Core Service/ Document management) Experience working within a global organisation, including using social media style tools to support communications and engagement across time zones Technical skills: Digital fluency for implementing high-quality digital products and solutions Independent judgement and team contribution Knowledge of HR information systems and experience in designing/configuring business processes Translating business requirements into functional designs Strong attention to detail Strong security and confidentiality practices Problem solving, troubleshooting, and analytical skills with continuous learning People and business focus aligned with end user/business and bp strategy Stakeholder management and ability to influence key business stakeholders Evaluating and driving value-add solutions to improve business engagement Outstanding verbal and written communication skills with a passion for customer service Project management experience with Agile and Waterfall methodologies Business analysis skills: timeline planning, requirements definition, documentation, test planning, deployment approaches Accurate information collection to understand and assess client needs Adept documentation abilities for business requirements, configuration documentation, test scripts, and meeting notes Prioritizing workload and implementing tasks independently with timely follow-up and resolution Ability to work on multiple concurrent projects with minimal supervision Behavioural skills: Independent judgement and team contribution Experience contributing to great employee/user experiences Why join our team? At bp, we provide an excellent working environment and employee benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others. We support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are significant, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment, and many others benefits. Reinvent your career as you help our business meet the challenges of the future. Apply now! Travel Requirement No travel is expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is a hybrid of office/remote working Skills: Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks. Show more Show less
Posted 1 month ago
8.0 - 10.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Role AGM – Area Retail Lead Job Level/ Designation M2 Function / Department Retail Job Purpose Drive Customer First agenda (Focus on unmatched Customer Experience ) Drive core business by winning in our market place (Focus on Revenue Metrics & Churn reduction) Leverage on footprint leadership & Engaged Channels to deliver Healthy and Profitable Stores (Focus on Cost, Productivity and Internal Business Process) Deliver big bets for driving future growth (strategic thrust areas) Key Result Areas/Accountabilities Champion TNPS @ Retail to make it a way of life in the Zone Liaise with Circle team to gain TNPS insights & make corrections @ Stores- TNPS Improve on conversions - 4G SIM Upgrade, Base verification, MVA basis AOP targets implementation of customer Journey & Ongoing Marketing campaign to be part of monthly EQ audit as per AOP targets Focus on Value (Acquisition & Upsell)points as per Zonal expansion plan interventions for enhancing productivity store which will drive business Core Competencies, Knowledge, Experience Analytical & Problem Solving Skill Must have technical / professional qualifications Bachelors/MBA with 8-10 Years of experience. Show more Show less
Posted 1 month ago
4.0 - 7.0 years
0 Lacs
Pune, Maharashtra, India
On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Description EY's Financial Services Office (FSO) is a unique, industry-focused business unit that provides a broad range of integrated services that leverage deep industry experience with strong functional capability and product knowledge. FSO practice provides integrated advisory services to financial institutions and other capital markets participants, including commercial banks, investment banks, broker-dealers, asset managers (traditional and alternative), insurance and energy trading companies, and the Corporate Treasury functions of leading Fortune 500 Companies. The service offerings provided by the FSO Advisory include: market, credit and operational risk management, regulatory advisory, quantitative advisory, structured finance transaction, actuarial advisory, technology enablement, risk and security, program advisory, and process & controls. Within EY’s FSO Advisory Practice, the Financial Services Risk Management (FSRM) group provides solutions that can help FSO clients to identify, measure, manage and monitor the market (trading book), credit (banking book), operational, and regulatory risks associated with their trading, asset-liability management, capital management and other capital markets activities. Within FSRM, the Market Risk (MR) team assists clients to design and implement strategic and functional changes across risk management, treasury, front office, middle office, and back office activities with a focus on risk and valuation processes, regulatory compliance, analytics, strategy, and organizational structure. Practical implementation knowledge of risk and capital management is a key competency of MR, focused on regulatory capital, market and counterparty credit risk management and broker-dealer capital requirements. Clients include large domestic and global financial institutions, broker-dealers, foreign banking organizations, asset management firms and insurance companies with significant capital markets activities. Project teams frequently work with the senior management of these firms, including CFOs and CROs Skills And Attributes For Success Good English communication skills to liaise with different BAs and IT teams Ability to design feed flow solution and logic to facilitate SACVA calculation Process modelling (mapping) skills and experience on Aris (tool) Experience on data modelling skills on Dmove/Duse (tool) BA experience- Strong problem solving skills, data analysis, extensive data testing CCR and MR product knowledge for all 6 risk classes- FX, IR, RCS, CR, CM, EQ Collateral management practices in derivative contracts Trade lifecycle understanding Good with MS Office and Visio To qualify for the role, you should have Bachelor's degree in finance, economics, accounting, engineering or a related discipline and approximately 4-7 years of related/relevant work experience; or a Master’s degree in Finance, Accounting, Business, Management or a related field and approximately 4-7 years of work experience in the Financial Services industry Excellent knowledge of Counterparty credit risk/Credit Valuation Adjustment Experience in process modelling and have used tool like Aris Experience of working on a global programme Excellent knowledge of financial institutions, global markets, trading environments and traded risk Excellent knowledge of risk functions within a risk organization Strong understanding of how change drives benefits for the bank, its customers and other stakeholders Ability to develop effective working relationships with stakeholders of different seniority, diverse cultures & geographical locations Demonstrate derivatives product knowledge across asset classes including interest rates, credit, equity, commodity, and FX, including but not limited to pricing and valuation Analyze and evaluate business systems and user needs. Document requirements define scope and objectives and formulate systems to parallel overall business strategies. Hands on experience with JIRA, Confluence, MS Visio, MS Teams would be an advantage. Excellent communication, strong problem solving and solution development skills SACVA methodology knowledge Derivative product knowledge- CDS, options, IR products, FX products Risk sensitivity calculation knowledge- Delta and Vega BA experience- Strong problem solving skills, data analysis, extensive data testing Good with MS Office and Visio Good-to-have: Certifications such as FRM, CFA, PRM Experience in working closely with IT/Quants in either FO or Risk Good Stakeholder Management experience. Impactful communication, influencing and running project governance implementation, change Management and benefits realisation Multiple strong examples of delivery of on time and on budget projects that achieve business case stated outcomes – a driver with bias towards delivery at pace and controlling project outcomes Strong people manager and broad experience in managing global virtual teams of different cultures Worked in a banking environment and change projects in a risk or front office function Experience defining and documenting organizations and business process models Strong attention to detail and being solution oriented Python basic knowledge Basel regulatory text knowledge for SACVA Basic understanding of regulation divergence for risk weights and buckets across 6 risk classes MTM calculation for derivative contracts Trade events and how they affect credit risk What Working At EY Offers We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, and a range of programs and benefits designed to support your physical, financial and social well-being. Plus, we offer: A collaborative environment where everyone works together to create a better working world Excellent training and development prospects, both through established programs and on-the-job training An excellent team of senior colleagues, dedicated to managing and varying your workload EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. 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Posted 1 month ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
At Cyient , we are driven by a singular purpose— to improve the daily lives of people around the world . Whether it’s enabling a quieter flight, a safer train journey, a more affordable medical device, or a faster internet connection, our unwavering focus is on creating meaningful impact through innovation. Job Description Job Title: Sales Director Automotive & Mobility Job Purpose: Drive new sales and management in India for Cyient's key Automotive Sales Key Result Areas Focused on existing and new accounts in Automotive & Mobility and/(Off-Highway) Develop a pipeline of new major opportunities and build relationships Leverage sales force and drive lead gen Drive for revenue growth and profitability Drive business proposals (technical & commercial) Work on complex and large deals and multilocation projects Negotiate contracts, MSA and commercial pricing Collaborative leadership with delivery, solutions, pre-sales and marketing Drives followership and leads by example Own/frontend end to end sales cycle for key prospects in Automotive & Mobility industry in India. Develop winning industry specific value proposition(s) in intelligent engineering along with the delivery and solutions teams for succeeding in the market. Identify, prepare and represent Cyient in industry relevant events and networks. Identify potential industry partnerships for enhancing Cyient’s value proposition in this market. Meet the given revenue number QoQ and YoY. Will report to the Vice President | Global Head of Automotive & Mobility. Requirements : Bachelor’s or Masters (preferred) degree in engineering or math (preferably electrical or electronics) and Master’s in Business Administration (preferred) Strong networking, verbal and written communication skills Excellent professional presentation skills Ability to successfully work on a multinational and multicultural basis Fire in the belly, Self-motivated High EQ Strong organizational and project management skill Travel @> 50% Show more Show less
Posted 1 month ago
15.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
With 100+ bn minutes streamed annually, 120 minutes of daily average listening time, and 6+ billion total audio plays on our platform, Pocket FM is on a mission to build the world’s largest AI-powered audio streaming platform. Rapid growth in the US and India, with strong momentum in Europe and LATAM. We operate across diverse geographies, tackling complex challenges that require leaders who can navigate ambiguity and drive impact. These roles demand the ability to solve novel, first-of-their-kind problems—often without precedent. This position involves leading key functions, including creative teams, production, digital marketing, and user acquisition; as well as managing large-scale, cross-functional initiatives. Thriving at Pocket requires a mix of high IQ and EQ, analytical rigour, an entrepreneurial mindset, and the ability to influence C-suite decision-making. We offer ambitious goals, complex problem-solving, and full ownership over execution. Prior experience solving similar problems isn’t required. What matters is adaptability, a willingness to learn and reinvent, and intellectual humility. We seek individuals who thrive in uncertainty, bring fresh and innovative perspectives. Here's what we're solving for: This role sits at the intersection of analytics, product, and growth, tackling first-time, complex challenges across diverse genres Content Growth & Expansion: Improve CPI for new shows and scale high-performing content to reach new audience segments Test, iterate, and scale both paid and organic channels to drive sustainable growth. Revenue & Retention Optimisation: Maximise monetisation, improve retention metrics, and enhance user lifetime value AI-Driven Production & Scaling: Shift user acquisition testing from thumbnail optimisation to AI-driven experiments and scale realistic AI-generated videos for content distribution Content Adaptation & Commissioning: Optimise content adaptation for broader appeal and identify high-potential growth shows across key categories Live-Action Production: Maintain and scale live-action content as a core part of our ongoing operations, leveraging A/B testing and advanced analytics to optimise content performance and acquisition strategies Here’s what we are looking for: 15+ years of experience in growth/ business roles with high operational excellence Astute problem-solving skills and ability to break (seemingly) large problems into smaller and practical solvable pieces, and a data-driven approach to decision-making, with a keen eye for insights and metrics Someone who excels at developing and implementing a plan from concept to completion, generating measurable outcomes Track record of productive teamwork - starts with “why” rather than “what,” enjoys getting their hands dirty, and possesses a drive for continuous learningHave an action-bias; solve problems, execute, and iterate, if required Show more Show less
Posted 1 month ago
4.0 years
0 Lacs
Hyderābād
On-site
Job Description Job Summary To provide and ensure the timely and high-quality service and deliverables to the cluster clients for funds and/or corporate clients allocated to you on a regular basis. Concentrates on creating collaborative relationships and delivering consistent results by planning and prioritizing to meet work commitments. Expected to perform review of core processes, complex ad hoc work and all other client requirements. Provides consistent feedback on accuracy and timeliness of outputs made by the Accountants and Jr. Accountants. Responsible in assisting in the review and/or preparation and completion of NAV and Financials of the private equity funds that include recording journal entries, preparing monthly/quarterly/annual financials, processing payments, preparing investor notices and various client reporting. Responsible in assisting in the review and/or preparation and completion of capital call and distribution workings along with notices and release to respective investors. To facilitate and assist with conversion of Private Equity Funds from other accounting applications to Investran. To facilitate and assist with onboarding new Private Equity Funds in the accounting platform (Investran, Paxus). This entails assisting in the review and/or preparation of all reporting requirements, such as but not limited to financial statements, working papers/ management accounts, partner statements and ad-hoc client deliverables. To facilitate and assist in various accounting and administration processes and conduct all work in accordance with IQ-EQ India Global Client Delivery's policies and procedures. Core Responsibilities Responsible for the review of Financial Statements with Disclosures, NAV reporting and other ad-hoc service requests for funds and/or corporate clients. Responsible for the preparation of complex reporting requirements, when necessary. Manages and ensures the timely and accurate deliverables of Accountants and Junior Accountants. Acquire knowledge and to become SME's of designated clients' requirements and deliverables. Ensures and champions compliance by following procedures and checklists following SSAE and other similar statutory requirements. Proactively seeks adequate training, feedback and support in both technical and non-technical aspects of the role. Assist in the development of the technical competencies of Accountants and Junior Accountants through providing feedback on their deliverables. To be able to effectively communicate and relate with the various stakeholders of the team. Submits cluster client requirements after thoroughly being reviewed. Tasks & Duties Cluster Client Delivery Acquires and shares knowledge and understanding of the clients’ agreements, Scope of Work (SOW), SLA’s and other necessary information needed to review and/or prepare deliverables. To confirm the complete information, data and supporting documents are received for the review/preparation of the needed requirements. To escalate and to request from the cluster counterparts any missing information. Delivers consistent and quality information within the agreed timeframes. Coordinates with the cluster the deadlines (and any changes) of deliverables then plans and assigns the workload to the team. Prepare, completely review, and ensure the quality of the assigned clients’ deliverables within the agreed timelines. To be knowledgeable with the components of the reports generated by the appropriate platform/s, when necessary. Reviews the reports generated by Accountants and Junior Accountants. To be able to review outputs and all other deliverables prepared. Ensures review comments have been addressed. To address review comments of complex clients Ensures that the team takes full ownership, prepares and replies to cluster/Client/Investor’s queries within 24 hours. Escalates any job-related issues and concerns to the appropriate authorities in a timely manner Provides support to the rest of the team and other teams, as needed. To act as an alternate for Assistant Managers based on business needs Communicates review comments to the team and then follows up to address pending comments for preparers Assists the Assistant Manager in gathering and organizing the information needed for the quarterly debrief meeting with the cluster to review the team's performance. This includes consolidating review comments and action points to watch out for the following quarter. Decides on proper treatment for transactions when differences in points of view arise, then escalates recommendations to appropriate authorities, as needed. Workflow Management Ensures timesheets are completed daily and accurately filed for all hours worked. Reviews and approves the timesheets of their team (Junior Accountants and Accountants) and ensures they are completed daily and accurately filed for all hours worked in a timely manner. Reviews and pre-approves filed overtime of their team (Junior Accountants and Accountants). Assigns, sets up, monitors, updates all deliverables via the workflow planner in a timely manner for the team. Systems Understands and uses best practice on accounting platform/s. Understands and becomes knowledgeable on how to generate reports using reporting platform/s. Risks Ensures relevant procedures, checklists and SSAE requirements are adhered to and completed to mitigate errors. Reports any breaches, complaints or errors to appropriate authorities in a timely manner. Prepares the error reports, identifies the areas of operational risk and participates in proposing appropriate remedial actions within 24 hours of identifying the error. Responsible for ensuring action items are addressed in a timely manner. Drafts error reports/compliance cases by collecting information on the root cause then proposes the corrective actions and preventive measures in a timely manner. Other May undertake any additional tasks and/or responsibilities as part of their professional development which may or may not be related to their specific function. Escalates any other work-related issues and concerns to the appropriate authorities in a timely manner. Key behaviours we expect to see In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following: Customer Focus - Building strong customer relationships and delivering customer-centric solutions. Interpersonal Savvy - Relating openly and comfortably with diverse groups of people. Plans & Aligns - Planning and prioritizing work to meet commitments aligned with organisational goals. Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Manages Conflict - Handling conflict situations effectively, with a minimum of noise. Self-Development - Actively seeking new ways to grow and be challenged using both formal and informal development channels. Organizational Savvy - Manoeuvring comfortably through complex policy, process and people-related organisational dynamics. Demonstrates Self-Awareness - Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Being Resilient - Rebounding from setbacks and adversity when facing difficult situations. Qualifications Qualifications and Experience Required for this Role Essential Education / professional qualifications Graduate of accounting or any business-related course with 4+ years relevant accounting experience At least one (1) year supervisory experience Sound knowledge of IndAS, IFRS and GAAPs of different jurisdictions (US, UK, and Lux). Reviewing and/or preparation of Financial Statements using applicable laws and regulations. Fluency in English and an additional foreign language. Background experience Experience with managing service operations and client deliverables Experience in managing staff and/or conducting appraisals Sound operational experience in fund accounting services is expected, preferably in handling private equity. Technical Actual work experience in the preparation and/or review of working paper files, financial statements with disclosures and other financial information Computer / program knowledge Intermediate Excel skills such as pivot tables, lookup, “if” and other similar functions Experience in e-mail, word processing and video conferencing applications such as Microsoft Office Effective written and advanced verbal communication skills Experience in using accounting software (Investran software is desired) Desired Completed Certified Public Accountant/ACCA qualification Experience working in Financial Services or Shared Services office environment. Experience working in a multinational office environment. Open to travel and other secondment opportunities abroad. University Degree in Accountancy and other accounting-related courses.
Posted 1 month ago
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