Company Description Epsilon Healthcare Solutions Pvt. Ltd. is a leader in the healthcare equipment and services industry, providing medical equipment, supplies, and healthcare services. In a short time, Epsilon has expanded nationwide, offering unmatched products and high-quality services which have established it as a best-in-class organization. Epsilon supports healthcare professionals with advanced imaging, diagnostics, therapy, and healthcare solutions, enabling better healthcare outcomes. With around 500 employees globally, Epsilon is committed to advancing human health through innovative technology and collaborations. Role Description This is a full-time remote role for a Leth Operator at Epsilon Healthcare Solutions Pvt. Ltd. The Leth Operator will be responsible for the day-to-day operation and maintenance of leth equipment, ensuring quality control, adherence to safety protocols, and efficient operation. Tasks include regular equipment checks, troubleshooting issues, performing routine maintenance, and ensuring compliance with regulatory standards. The role requires close collaboration with the technical team and participation in continuous improvement initiatives. Qualifications Proficiency in operation and maintenance of leth equipment Understanding of quality control and safety protocols Problem-solving and troubleshooting skills Ability to perform routine maintenance and ensure compliance with regulatory standards Strong communication and teamwork skills Experience in healthcare equipment operations is advantageous Ability to work independently in a remote setting Bachelor's degree in a related technical field is preferred
Company Description Epsilon Healthcare Solutions Pvt. Ltd. is a prominent provider of healthcare equipment and services, specializing in advanced medical technologies to enhance patient care. By delivering state-of-the-art imaging, diagnostics, and healthcare solutions, Epsilon supports medical professionals in improving health outcomes. The company’s innovative approach enables personalized and effective medical treatments, with a focus on technical excellence and superior-quality products. With a global presence and a workforce of approximately 500 employees, Epsilon is dedicated to advancing healthcare through collaboration and innovation. Together with healthcare professionals, Epsilon strives to transform the delivery of care and contribute to the future of medicine. Role Description This is a full-time, on-site Telecaller role based in Jaipur. The Telecaller will engage with potential or existing customers, make outbound and respond to inbound calls, provide information about products/services, and address inquiries effectively. The role involves maintaining customer databases, scheduling follow-up calls, and supporting the sales process to ensure client satisfaction and business growth. Telecallers will also be responsible for identifying customer needs and offering appropriate solutions. Qualifications Strong verbal communication and active listening skills in English and Hindi Attention to detail for maintaining accurate customer records and following processes Ability to handle multiple calls and inquiries simultaneously while delivering exceptional customer service Experience in customer service, telecalling, or a similar role is preferred Proficiency in using basic computer applications and telecommunication tools Interpersonal skills to build rapport with customers and address their needs Self-motivation and a positive attitude towards achieving targets High school diploma or equivalent; additional certifications in communication or a related field are beneficial