Epsilon Data Management

Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. The world’s leading brands use Epsilon to harmonize consumer engagement across their paid, owned and earned channels, leveraging capabilities that include data, identity resolution, customer data platforms, clean rooms, digital media, retail media, site personalization, direct mail, loyalty, email marketing and measurement. By applying artificial intelligence against privacy-centric consumer recognition–embedded in data-enriched analytic, marketing and media solutions–Epsilon allows marketers to bridge the divide between marketing and advertising technology, engaging consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels. Follow us on Instagram: @epsilonmarketing

313 Job openings at Epsilon Data Management
Senior Associate Financial Planning and Analysis Gurugram 2 - 6 years INR 4.0 - 8.0 Lacs P.A. Work from Office Full Time

Collate/analyse information on operational data and related financial data Prepare monthly/quarterly financial analysis, variance analysis and management reports Monthly/quarterly closing of books of accounts, preparation of Annual Statutory Financial Statements for audit Drive preparation of annual budgets and rolling forecasts. Balance sheet recs review, accruals & provisions, prepayment, capex/opex management, posting JV s etc Prepare other financial reports, trackers, monitoring reports, etc, as required for regional & global analytical purposes. Reporting will be both regular and ad-hoc. Billing for the services provided across the globe and ensuring no revenue leakages in the system Managing the intercompany transactions and ensuring timely resolution of intercompany differences Reconcile & monitor major project streams on revenue and cost take-ups against project plans. Reconcile & monitor capital expenditure and major operating spends against budgets and forecasts Provide support in relation to financial and improvement projects Performs miscellaneous job-related duties as assigned by Management. Manage the provision of accurate, timely, fit for purpose information on all aspect of business unit financial performance through production of regular monthly customer specific reports

Associate Talent Acquisition Gurugram 3 - 8 years INR 5.0 - 10.0 Lacs P.A. Work from Office Full Time

Company description Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients businesses through designing the products and services their customers truly value. Overview Your Impact OR Responsibilities: Publicis Sapient Product Engineering team is looking for Technical Recruiter, who is responsible for the execution of the recruitment process: Interview, offer negotiation, candidate engagement, stakeholder management and post offer follow ups for assigned requisitions. Also, responsible for coming up with innovative hiring strategies right from understanding the Tech requirements to closing the needs. Regularly identifies, discusses and brings forward issues or ideas to Hiring leads. Partner closely with hiring managers, HR and leadership to determine the needs of the organization Identify, Develop, implement and execute recruiting programs, sourcing channels and strategies to fill current openings and help build a healthy pipeline of qualified candidates Determines applicant qualifications by interviewing applicants; analyzing responses; verifying references; comparing qualifications to job requirements Act as a point of contact and build influential candidate relationships during the selection process Helping to position the recruiting team to provide high quality, timely and cost-effective recruitment services Utilizing social media platforms (LinkedIn, Facebook, Twitter, etc) to drive networking and candidate pool development. Develops and maintains a pipeline of talent so that interested, affordable and highly qualified candidates are readily available to present to recruiters. Cultivates candidate pools and manages candidate engagement using contemporary and "high-touch" methods. Provide a world-class candidate experience. Using affirmative action plan metrics, determine deficiencies in diversity staffing and develop recruitment sources to identify diverse candidates. Demonstrate success in direct sourcing techniques to include cold calling and internet searches Develop candidate talent pipelines through sourcing channels, recruitment campaigns, internet searches, networking groups, social media, database search, and referrals Build relationships with team members, candidates, the HR wider community and professional network Identifies target companies, user groups, professional associations which could lead to qualified candidates Gaining market intelligence including and understanding of the talent landscape in targeted geographic locations. Qualifications Your Skills & Experience: 3+ years of experience in technical recruitment preferably with an internet product-based company. 3+ years of experience recruiting for Technology and Product functions applying diverse sourcing channels including online platforms and social media resources (e.g., LinkedIn, job boards, Boolean searches, and social networks) to build a talent pipeline. Should have deep understanding to hire SDE (Software Development Engineers), SDM (Software Development Managers), TPM (Technical Product Manager). Experience with full-cycle recruiting, from sourcing candidates to the interview and hiring process ensuring a seamless and positive recruitment experience. Data Fluency - Strong analytical skills with a passion for using data to inform recruiting decisions. Sourcing Tools - Experience with top recruiting platforms and AI tools to identify and engage passive, top 1% tech relent. Experience in using a CRM (candidate relationship management and ATS (applicant tracking system) Supports diversity, driven results and agile. Additional information Gender-Neutral Policy 18 paid holidays throughout the year. Generous parental leave and new parent transition program Flexible work arrangements Employee Assistance Programs to help you in wellness and well-being.

Fullstack Developer Gurugram 5 - 10 years INR 7.0 - 12.0 Lacs P.A. Work from Office Full Time

Company description Resources is the backbone of Publicis Groupe, the world s second-largest communications group. Formed in 1998 as a small team to service a few Publicis Groupe firms, Re:Sources has grown to 5,000+ people servicing a global network of prestigious advertising, public relations, media, healthcare and digital marketing agencies. We provide technology solutions and business services including finance, accounting, legal, benefits, procurement, tax, real estate, treasury, and risk management to help Publicis Groupe agencies do what they do best: create and innovate for their clients. In addition to providing essential, everyday services to our agencies, Re:Sources develops and implements platforms, applications and tools to enhance productivity, encourage collaboration and enable professional and personal development. We continually transform to keep pace with our ever-changing communications industry and thrive on a spirit of innovation felt around the globe. With our support, Publicis Groupe agencies continue to create and deliver award-winning campaigns for their clients. Overview We are looking for a Senior Full-Stack Developer with expertise in React.js and Node.js to lead the development of cutting-edge web applications. This role requires deep knowledge of full-stack development, API design, and cloud-based architectures. You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important. Responsibilities Lead the development of scalable React.js/Next.js and Node.js applications. Architect and optimize microservices, APIs, and database structures. Design responsive and user-friendly interfaces using modern JavaScript/TypeScript frameworks such as Next.js, React.js and front-end CSS frameworks like Tailwind and Bootstrap, MUI Create RESTful, GraphQL APIs to enable communication between backend and front-end applications. Write clean, efficient, and well-documented code following industry best practices and coding standards. Identify and resolve software defects, code smells, and performance bottlenecks. Guide and mentor junior and mid-level developers. Implement best practices for security, performance, and scalability. Conduct code reviews and ensure high development standards. Stay updated with industry trends and emerging technologies. Skills 5+ years of experience in full-stack development. Deep expertise in React.js, Next.js, Node.js, TypeScript, and Express.js/NestJS. Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model Experience with microservices, serverless architectures, and API design. Knowledge of modern authorization mechanisms, such as JSON Web Token Familiarity with modern front-end build pipelines and tools Strong database management skills (preferably SAP HANA DB). Strong leadership and communication skills.

Front Engineer Gurugram 5 - 10 years INR 7.0 - 12.0 Lacs P.A. Work from Office Full Time

Overview As a Sr. Front-End Developer, your main responsibility would be leading, reviewing and supporting the UX/UI of a wide variety of applications used by tens of thousands of internal users every day. We re looking for experienced front end developers with exhaustive work experience in React.js to design our PPM (Project & Portfolio Management) platform used by multiple business and client teams for managing and executing their projects. Responsibilities Minimum 5 years of experience in leading Frontend development teams Excellent understanding of React.js and its core principles Hands-on knowledge of HTML5, CSS frameworks, JavaScript, Typescript, next js, ES6, JSX, Redux, DOM and Event Handling, Node+npm, Hands-on experience working with Object Oriented JavaScript (OOJS), JavaScript - and practical uses in building complex interactive experiences. Good understanding of how to integrate REST APIs and Microservices into frontend applications. Good to have DevOps pipeline and able to tweak/change build/deployment pipeline as needed. 2 years experience with unit-testing. Advantageous if unit testing performed with Jest. Thorough experience on working on SaaS and iPaas applications. Good to have experience in GraphQL. Good to have experience with building mobile responsive applications.

Senior Associate General Ledger Gurugram 2 - 6 years INR 4.0 - 8.0 Lacs P.A. Work from Office Full Time

Handle day to day banking activities. Bank reconciliation on monthly basis Daily/Weekly/Monthly records of Fixed Deposits Handle day to day general accounting. Preparing & Recording of Journals of Amortizations, Payroll, other. Prepare recurring journals and also analyse accruals Reconciliation of AR, bad debt, accounts receivable clearing account Liaise and assist other finance staff within AP /AR/Payroll when reconciling Sub- ledgers Preparation of the AP / PO accruals To ensure proper recording of Fixed Assets and its reconciliation Assist in the preparation of monthly/quarterly Flux analysis and Management reports. Ensure all cash/fixed asset/other balance sheet reconciliations are up to date Prepare monthly closing binder for Sox Compliance Prepare details in the course of Statutory/Tax/Internal/Sox audit. Performs miscellaneous job-related duties as assigned by Manager Finance

Automation QE Pune 3 - 6 years INR 5.0 - 8.0 Lacs P.A. Work from Office Full Time

Overview Designing and implementing tests, debugging, and defining corrective actions. Conducting tests before product launches to ensure the application/software runs smoothly and meets client needs Monitoring all stages of software development to identify and resolve system malfunctions to meet quality standards Responsibilities The key accountabilities for this role are, but not limited to. Apply different types of testing methodologies to ensure application work efficiently. Review requirements, specifications, and technical design documents to provide timely and meaningful feedback Participation and involvement in all Agile ceremonies Ensure that the Agile team delivers working software of sufficient quality to deliver to clients at the end of each development sprint. Provide risk assessments for all quality issues Specific responsibilities: Create detailed, comprehensive, and well-structured test plans and test cases Estimate, prioritize, plan and coordinate testing activities Design, develop and execute automation scripts Identify, record, document thoroughly and track bugs Perform thorough regression testing when bugs are resolved Develop and apply testing processes for new and existing products to meet client needs Liaise with internal teams to identify system requirements Track quality assurance metrics Feature Validations during releases Qualifications Must have skills: Leading a team of at least 5 members JavaScript /Java programming experience Selenium based automation framework experience SOAP/REST API Testing experience Knowledge of SQL queries is must Page Object Modeling experience GitLab or GitHub experience Experience developing test plans, test scenarios, test cases, execution of test cases, and documentation of test results as an automation tester which should include development and maintenance of automation scripts and frameworks Experience using automation testing tools Experience with Test & Defect Management tools Experience with Source Control Systems Agile techniques, methodologies, and processes Automation QA methodologies and tools Writing clear, concise, and comprehensive test plans and test cases BDD/Cucumber Good to have skills: Integration of automation scripts with CI/CD using tools like Jenkin Knowledge of GraphQL queries Database testing Attributes/behaviours Excellent verbal and written communication Logical thinking and problem-solving skills as well as a high level of creativity Ability to work effectively in a team-oriented environment Ability to successfully identify and resolve complex problems

Senior Associate L1 - Cloud DevOps Gurugram 3 - 7 years INR 5.0 - 9.0 Lacs P.A. Work from Office Full Time

Overview Department: Cloud & Devops Location: BLR/GGN/NOIDA Reports to (role): Manager Technology Main purpose: Design and implement CI/CD pipelines using standard automation tools such as Jenkins. Writing and Debugging Terraform modules for azure services Design and implement automation framework to reduce any manual efforts. Configure Azure cloud services Support crucial deployments and be the point of contact for any application related issues. Support development teams for all infrastructure related needs. Dimensions: Employees managed: Direct: 0 Indirect: 0 Key responsibilities: The key accountabilities for this role are, but not limited to; IAAC (Infrastructure as a Code) via Terraform Writing, Debugging Jenkins Declarative Pipeline Azure Kubernetes Service Deployments via Helm Automation of various components in Azure CI/CD for web and mobile Azure Devops Management Cost Optimisation of azure resources AI usage in Devops Business Compliance Ensure a sound understanding of, demonstrate commitment to and comply with all legislation & Publicis Groupe Policies e.g., Janus, GSO and IT policies, etc. Personal & Team Accountabilities Actively develop and maintain strong working relationships with all Re:Sources personnel both at a interpersonal level and across all business processes within the wider business environment. Actively maintain communication and behaviour standards that foster a culture of strong customer and service excellence both within Re:Sources and across all customer and supplier organisations. Key relationships (internal &/or external): Re:Sources Teams, particularly Business Improvement and IT Agile Development Teams External System Suppliers Key competencies: Minimum experience (relevant): 3 Maximum experience (relevant): 7 Must have skills: Strong knowledge on Devops tools like GIT, Jenkins, Docker, Kubernetes, SonarQube, Ansible and Terraform. Experience on Cloud services - IaaS / PaaS. Strong Experience in Resiliency and Reliability in Azure Cloud Well versed with any scripting language - Shell / Groovy / Python. Strong experience on Infrastructure Automation. Good to have skills: Bachelors degree in engineering, computer science, information systems, or a related field from an accredited college or university; Masters degree from an accredited college or university is preferred. Attributes/behaviours Ability to design, develop, implement complex requirement. Own end to end deliveries for various teams. Pro-active support to the business is a key attribute for this role with a customer service focus.

IT Service Excellence Lead Bengaluru 4 - 8 years INR 6.0 - 10.0 Lacs P.A. Work from Office Full Time

Company description Publicis Re:Sources is the backbone of Publicis Groupe, the worlds third-largest communications group. Formed in 1998 as a small team to service a few Publicis Groupe firms, Re:Sources has grown to 5,000+ people servicing a global network of prestigious advertising, public relations, media, healthcare and digital marketing agencies. We provide technology solutions and business services including finance, accounting, legal, benefits, procurement, tax, real estate, treasury and risk management to help Publicis Groupe agencies do what they do best: create and innovate for their clients. In addition to providing essential, everyday services to our agencies, Re:Sources develops and implements platforms, applications and tools to enhance productivity, encourage collaboration and enable professional and personal development. We continually transform to keep pace with our ever-changing communications industry and thrive on a spirit of innovation felt around the globe. With our support, Publicis Groupe agencies continue to create and deliver award-winning campaigns for their clients. Overview Skills (must have) Team Management & Leadership Proven experience in leading IT support or service desk teams Ability to delegate, track performance, and coach team members Strong stakeholder and cross-functional collaboration skills Conflict resolution and people management abilities MIS Reporting & Data Analysis Experience in generating and analysing IT support reports (SLA, ticket trends, resource utilization, etc.) Familiarity with incident, problem, and change management metrics Ability to derive insights and recommend action plans based on data Dashboard & Tool Expertise ServiceNow: Hands-on experience with dashboard and report creation Understanding of CMDB, ticket lifecycle, and performance analytics Power BI: Ability to design interactive dashboards using DAX and data modelling Advanced Excel: Proficiency in PivotTables, Power Query, VLOOKUP/XLOOKUP, macros, dashboards Presentation & Communication Skills Expert in Microsoft PowerPoint - slide design, storytelling, infographics Ability to translate technical data into executive-level presentations Clear and confident verbal communication ITIL knowledge or certification Knowledge of automation tools (e.g., Power Automate, scripting) Experience working in a global or multi-time-zone support model Skills (good to have) Outstanding customer service skills and dedication to providing exceptional customer care Specialized knowledge of Global Technical Support/Service Desk Processes Strong teaching and mentoring experience Project management experience - must be able to drive projects using organizational tools to track progress, assign tasks and achieve timelines Excellent PowerPoint Presentation Skills Additional certification in Microsoft, ITIL or similar technologies is a plus Responsibilities Responsibilities Operations Establish and lead a customer feedback committee Be the point of contact when it comes to technical escalations Lead the promotion of IT services to the Groupe (Marcel community, etc.) Collaborate across teams to enhance support quality measurements and related processes and training. Develop processes, practices, and SOP for operational efficiency Work on Projects related to Global Tech Support to get in more efficiency Meeting with Functional track on Quarterly basis Writing progress reports and delivering presentations to the relevant stakeholders. People & Team Management Communicate expectations, assignments, and responsibilities clearly and professionally Assist in the creation of the team KPIs as well as monitor and report on results Sharing feedback with team on Quarterly/monthly basis with documented feedback Weekly team huddle with documented MOM with historical data Process KT Download & Access Provisioning for new hires & terms Attrition control Use gamification, empowerment, trust, and other strategies as appropriate to develop and motivate team members Project Implementation Liaising with team members, management, and clients to ensure projects are completed to standard. Ensure projects are completed in a defined time frame and ensure all updates should be given to the team. Documentation of new process and workflow

Security Architecture Gurugram 4 - 8 years INR 6.0 - 10.0 Lacs P.A. Work from Office Full Time

Company description Resources is the backbone of Publicis Groupe, the world s third-largest communications group. Formed in 1998 as a small team to service a few Publicis Groupe firms, Re:Sources has grown to 5,000+ people servicing a global network of prestigious advertising, public relations, media, healthcare, and digital marketing agencies. We provide technology solutions and business services including finance, accounting, legal, benefits, procurement, tax, real estate, treasury, and risk management to help Publicis Groupe agencies do their best: create and innovate for their clients. In addition to providing essential, everyday services to our agencies, Re:Sources develops and implements platforms, applications, and tools to enhance productivity, encourage collaboration, and enable professional and personal development. We continually transform to keep pace with our ever-changing communications industry and thrive on a spirit of innovation felt around the globe. With our support, Publicis Groupe agencies continue to create and deliver award-winning campaigns for their clients. Overview JOB SUMMARY: Publicis Re:Sources is hiring a Senior Associate of Security Architecture for the Global Security Team. This full-time position includes identifying security weaknesses in information systems, drafting reports, providing recommendations for security risk mitigation, and collaborating with delivery and infrastructure support teams to address security risks. The candidate, with significant experience as an Information Systems Architect, must be a technical expert in cloud technologies and possess strong general knowledge across a range of technologies such as databases, networking, operating systems, authentication, and encryption along with a solid understanding of the security aspects of all these systems. The responsibilities associated with the position are as follows: Conduct secure architecture reviews of application, cloud, and Identity, & Access Management (IAM) solutions to evaluate the adequacy and effectiveness of security measures. Make recommendations to address identified design and implementation gaps. Threat model key enterprise and agency systems. Collaborate with business and technical teams in developing security risk treatment plans addressing vulnerabilities in applications, cloud environments, and IAM solutions. Document and analyze the impact of new system integrations and updates on the current security posture. Develop and contribute to overarching and solution specific techincal security standards, encompassing application, cloud, and Identify, and Access Management (IAM) domains. Ensure system designs and architectures comply with security best practices, company policies, and industry-recognized security standards (e.g., ISO 27001, PCI DSS, NIST, HIPAA etc.). Periodically evaluate technical security standards and configurations, making recommendations for updates or improvements to ensure they remain current to address changing threat landscape. Collaborate closely with stakeholders, including business teams and internal departments, to ensure comprehensive security needs are understood and met in an efficient manner. Participate in software security review process, document security risks and mitigating controls. Participate in team meetings to collaborate on enterprise and business unit specific initiatives. Participate in the new technology evaluations and peer reviews. ESSENTIAL JOB REQUIREMENTS: Four (4) plus years of experience in Application Security and/or Cloud Security Knowledge of Threat Modeling frameworks, such as STRIDE. Cloud Security Certifications (AWS, Azure, GCP) preferred Knowledge of OWASP Top 10. Knowledge of risk management processes (e.g., methods for assessing and mitigating risk). Knowledge of documenting cyber threats and vulnerabilities. Knowledge of authentication, authorization, and access control methods. Knowledge of data security standards (e.g., PCI, PII, PHI, etc.) Skill in designing multi-level security/cross domain solutions. Ability to apply secure system design tools, methods and techniques. Ability to design architectures and frameworks. Qualifications Bachelor s degree in Computer Science, Engineering, or other Engineering or Technical discipline or equivalent relevant experience Additional information OTHER JOB REQUIREMENTS: Good communication and documentation skills Ability to work effectively and collaboratively with stakeholders Willingness to work with geographically dispersed teams A can do attitude team player who works well under pressure and with dispersed groups, worldwide Must be a self starter with strong organizational skills to enable navigation of the company to identify sponsors, stakeholders and interested parties

Associate Software Development Engineer 2_SDE Bengaluru 2 - 7 years INR 4.0 - 9.0 Lacs P.A. Work from Office Full Time

Company description Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of the next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients businesses through designing the products and services their customers truly value. Overview At Publicis Sapient, were at the forefront of revolutionizing the future of product engineering with state-of-the-art, scalable innovations. If youre Associate Software Development Engineer seeking your next transformative challenge, we have an incredible opportunity for you: Our team utilizes advanced artificial intelligence and machine learning methodologies to design and implement intelligent, adaptive solutions that tackle complex real-world challenges. Your Impact: You will work in the spirit of agile & a product engineering mindset - delivering the sprint outcomes, iteratively & incrementally, following the agile ceremonies You re expected to write clean, modular, production ready code and take it through production and post-production lifecycle. You will groom the stories functionally & help define the acceptance criteria (Functional & Non-Functional/NFRs) You will have breadth of concepts, tools & technologies to address NFRs like security, performance, reliability, maintainability and understand the need for trade-offs You will bring in expertise to optimize and make the relevant design decisions (considering trade-offs) at the module / components level Manage the product lifecycle from requirements gathering and feasibility analysis through high-level and low-level design, development, user acceptance testing (UAT), and staging deployment. Qualifications Your Skills & Experience: You have professional work experience of 2+ years building large scale, large volume services & distributed apps., taking them through production and post-production life cycles You use more than one programming language with expertise in at least one; Ex: Memory Management, GC, Templates/Generics, Closures etc. Multi-Threading, Sync/A-Sync.; Blocking/Non-Blocking execution styles You practice Imperative, Functional Programming styles You are aware of Cloud Platform like AWS, GCP, Azure etc. You are a problem solver choosing the relevant data structures, algorithms considering the tools for Time & Space Complexity You apply SOLID, DRY design principles, design patterns & practice Clean Code You are an expert at String Manipulation, Data/Time Arithmetic, Collections & Generics You practice & guide on handling failures Error Management & Exception handling You build reliable & high-performance apps leveraging Eventing, Streaming, Concurrency, Multi-Threading & Synchronization libraries and frameworks You develop web apps using HTML, CSS, Java-script & relevant frameworks (Angular, React, Vue) You design and build microservices from grounds up, considering all NFRs & applying DDD, Bounded Contexts You use one or more databases (RDBMS or NoSQL) based on your needs You deploy production, trouble shoot problems & provide live support You understand the significance of security aspects & compliance to data, code & application security policies; You write secure code to prevent known vulnerabilities; You understand HTTPS/TLS, Symmetric/Asymmetric Cryptography, Certificates You use one or more Web Application Frameworks Spring or Spring Boot or Micronaut (Java) Flask or Django (Python) Express or Meteor or Koa (Node) Asp.net MVC, WebApi or Nancy (.Net) You use one or more messaging platforms (e.g. JMS/RabbitMQ/Kafka/Tibco/Camel) You use Mocks & Stubs & related frameworks (Moq) You use logging frameworks like Log4j, NLog etc. You use build tools like MsBuild, Maven, Gradle, Gulp etc. You understand and use containers, virtualization You use proactive monitoring & alerting, dashboards You use Logging/Monitoring solutions (Splunk, ELK, Grafana) Additional information Set Yourself Apart With: You understand infra. as code (cattle over pets) You understand reactive programming concepts, Actor models & use RX Java / Spring React / Akka / Play etc. You are able to set-up a CI/CD pipeline infrastructure & stack from grounds-up You are able to articulate the pro s, con s of designs & tradeoffs You are aware of distributed tracing, debugging and troubleshooting You are aware of side-car, service mesh usage along with microservices You are aware of distributed, cloud design patterns & architectural styles You are aware of gateways, load-balancers, CDNs, Edge caching You are aware of gherkin and cucumber for BDD automation You are aware of performance testing tools like JMeter, Gatling You are aware of one search solution like Elasticsearch, SOLR, Endeca You are aware of one distributed caching solution like Redis, Memcached etc. You are aware of a Rules engine like Drools, Easy Rules etc. Benefits of Working Here: Gender Neutral Policy 18 paid holidays throughout the year. Generous parental leave and new parent transition program Flexible work arrangements Employee Assistance Programs to help you in wellness and well-being. A Tip from the Hiring Manager: Software Development Engineers (ASDE-2) are bright, talented, and motivated young minds with strong technical skills, developing software applications and services that make life easier for customers. The ASDE-2 is expected to work with an agile team to develop, test, and maintain digital business applications.

Senior Systems Administrator Bengaluru 3 - 7 years INR 5.0 - 9.0 Lacs P.A. Work from Office Full Time

Overview About Business Unit: At the core of all that Epsilon does is a team that sets the foundation of our IT infrastructure. The team drives innovation and efficiency through disruptive technology across Epsilons platforms and business verticals. From being the first point of contact for infrastructure needs to final deployment, the team provides end-to-end solutions for our client-facing platforms. ETS supports all aspects of revenue-generating platforms for Epsilon and sets the architectural direction for our enterprise deployments. By embracing the latest technologies, such as Cloud, Automation, and Artificial Intelligence, the team is at the front of transforming our digital business and capturing new opportunities. Why we are looking for you: You understand and use standard processes of Information Technology You have experience with large-scale data centres. You have experience with Linux & Windows operating systems. You have experience with Python and AWS. You have experience in a complex, enterprise environment with multiple global data centres You enjoy new challenges and are solution oriented. Collaborate with various client teams/partners. What you will enjoy in this role: As part of the Epsilon Product Engineering team, the pace of the work matches the fast-evolving demands of Fortune 500 clients across the globe You will work with a diverse and dedicated team that drives collaboration and advancement. The open and transparent environment that values innovation and efficiency Great work-life balance Working with different kinds of customers contributing to varying kinds of Infrastructure environments. Administration and solving of all versions of Unix and Microsoft Windows Server OS. Working on the cloud, Azure & AWS, Code and Contribute towards Automation Responsibilities What will you do: Provide support for over 14,000 physical servers and handle AWS environments effectively. Play a crucial role in handling and supporting UNIX and Windows systems across production, test, and development environments. Oversee smooth operation of Linux and Windows systems (e.g., CentOS, Red Hat) Apply shell scripting (Bash, Korn, etc.) and automation tools like Ansible, Puppet, or Python to streamline tasks and automate routine processes. Manage automation of daily operations using Puppet or Ansible. Administer user accounts, set permissions, and implement security policies optimally. Address and resolve issues related to Dell hardware and software, coordinating with vendors for support or replacements, as vital. Collaborate with application teams, database administrators, and network engineers to ensure flawless integration and comprehensive support. Document, review, and update Standard Operating Procedures (SOPs) using Confluence to ensure accuracy and accessibility. Use monitoring tools such as Zabbix, PagerDuty, and Thousand eyes to be responsible for system performance. Monitor AWS environments using CloudWatch. Keep management advised about ongoing production issues and guide projects using ticketing systems like JIRA and ServiceNow for timely resolution and progress tracking. Use DELL OME and HP OpenView tools to supervise and address alerts, ensuring all systems are functioning efficiently. Ensure robust system performance and availability and drive continuous improvement through automation and effective collaboration with diverse technical teams. Qualifications Experience as hands on System Administrator handling the multi-platform Linux & Windows Operating system. Excellent knowledge of administering operating systems and troubleshooting hardware. Should have thorough hands-on knowledge of installing, administering and troubleshooting Linux and Windows OS as well as AWS. Hands-on experience with the complete patch management lifecycle, including testing, deploying, solve missing patches and patch issues, etc. Experience in supporting Dell and HP Servers. Familiarity with enterprise operations tools such as Zabbix, ServiceNow, Jira, and PagerDuty is helpful. Preferred certifications: RHCSA and AWS. Proficiency in PowerShell, Ansible and Python, scripting. Must have strong solving skills through the execution and documentation of the resolution. Familiarity with Data Centre type remote hand support, including dispatching technicians. Strong documentation skills and ability to communicate clearly and concisely with service partners and vendors. Excellent organisation skills, project tracking abilities, communications skills, and time management skills. Should be able to use all traditional office productivity tools (MS Office, Outlook, Windows/Mac, etc.) Familiarity with MS Office tools. Familiarity with ITIL standard methodologies. Strong verbal and written communication skills. Thorough understanding of security principles. Bachelor s Degree preferred. Additional Information Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we ve provided marketers from the world s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels. Epsilon s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology.

Specialist Infrastructure_AWS Gurugram 9 - 13 years INR 30.0 - 35.0 Lacs P.A. Work from Office Full Time

Company description Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients businesses through designing the products and services their customers truly value. Overview Your Impact: The Specialist would bring hands-on technological expertise, passion, and innovation to the table. Will be responsible for designing and enabling Application support, and handling Production farms and various Infrastructure platforms for different delivery teams. In the capacity of a subject matter, experts will be responsible as a system architecture to design and build scalable and efficient Infrastructure Platforms At the same time, specialists will also be responsible for establishing best practices, cultivating thought leadership, and developing common practices/ solutions on Infrastructure. Qualifications Your Skills & Experience: 9 to 13 years of experience in DevOps with a bachelors in engineering/Technology Or masters in engineering/Computer Applications Expertise in DevOps & Cloud tools: Cloud-AWS Version Control (Git, Gitlab, GitHub) Hands-on experience in Container Infrastructure ( Docker, Kubernetes, Hosted solutions) Ability to define container-based environment topology following principles of designing a well-architected framework. Be able to Design and implement advanced aspects using Service Mesh technologies like Istio, Linkerd, Kuma, etc Infrastructure Automation (Chef/Puppet/Ansible, Terraform, ARM, Cloud Formation) Build tools (Ant, Maven, Make, Gradle) Artifact repositories (Nexus, JFrog Artifactory) CI/CD tools on-premises/cloud (Jenkins, TeamCity) Monitoring, Logging, and Security (CloudWatch, cloud trail, log analytics, hosted tools such as ELK, EFK, Splunk, Prometheus, OWASP, SAST, and DAST) Scripting languages: Python, Ant, Bash, and Shell Hands-on experience in designing pipelines & pipelines as code. Hands-on experience in end-to-end deployment process & strategy Good exposure to tools and technologies used in building a container-based infrastructure. Hands-on experience of GCP/AWS/AZURE with a good understanding of computing, networks, IAM, Security, and integration services with production knowledge on Implementing strategies for reliability requirements Ensuring business continuity Meeting performance objectives Security requirements and controls Deployment strategies for business requirements Cost optimization etc Responsible for managing Installation, configuration, automation, performance, monitoring, Capacity planning, and Availability Management of various Servers and Databases. An expert in automation skills Knowledge of load balancing, CDN options provided by multiple cloud vendors (E.g. Load balancer and Application gateway in Azure, ELB, and ALB in AWS) Good knowledge of network algorithms on failover and availability. Capability to write complex code e.g., automation of recurring/mundane tasks, OS administration (CPU, memory, network performance troubleshooting), also demonstrates strong troubleshooting skills Demonstrates HA/DR design on Cloud platform as per SLAs/RTO/RPO Good knowledge of migrations tools available with cloud vendors and independent providers Set Yourself Apart With: The capability of estimating the setup time required for Infrastructure and build & release activities. Good Working Knowledge of the Linux Operating System Skill development, knowledge base creation, and toolset optimization of the Practice. Handling Content Delivery Network and Performing root cause analysis. Understanding of any one of DBMS like MySQL, Oracle, or No SQL like Cassandra, MongoDB, etc. Capacity Planning and Infrastructure estimations. Working understanding of scripting in any one of the languages: BASH/Python/Perl/Ruby Certification in any cloud (Architect or Professional) Additional information Gender-Neutral Policy 18 paid holidays throughout the year. Generous parental leave and new parent transition program Flexible work arrangements Employee Assistance Programs to help you in wellness and well being

Re:Sources India Gurgaon IT Bengaluru 3 - 8 years INR 5.0 - 10.0 Lacs P.A. Work from Office Full Time

Overview Title Associate L2 Skills (must have) B. Tech or other graduation in Information and technology degree is must. Team handling experience is a must. ITIL process knowledge MCP certification 24/7 environment support model. Minimum 3 years experience in information technology or technical support Good understanding of software/hardware platforms, OS, Network and voice infrastructure Working knowledge of security software options and functionality preferred Strong communication, interpersonal and analytical skills to effectively communicate with all levels of employees. Excellent multitasking skills. Familiarity with remote desktop applications and help desk software (eg. Bomgar) Ability to work in fast paced self-directed environment Extensive familiarity with Windows operating systems and MS Office products Skills (good to have) ServiceNow knowledge Good at handling Escalations (1 year relevant exp) Outstanding customer service skills and dedication to providing exceptional customer care. Must be self-motivator and self-starter. Exceptional listening and analytical skills Additional certification in Microsoft, Cisco or similar technologies is a plus Good hands on exp on Excel. Ability to analyse the services trends. (Ability to main customer satisfaction) Responsibilities Taking ownership of customer issues reported and seeing problems through to resolution Asking customers specific questions for quickly understanding the root of problems Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Ensure all issues are properly logged and tracked till closure. Follow up with clients to ensure their IT systems are fully functional after troubleshooting Prioritizing and managing several unresolved problems at the same time Communicating clients through various channels (e.g. phone, email, chat) until their technical issues get resolved Document technical knowledge and updates in the form of IT/Customer notes in ticket.

Senior Software Engineer Bengaluru 3 - 6 years INR 8.0 - 13.0 Lacs P.A. Work from Office Full Time

Overview Organization Objective/Purpose: This position in the Engineering team under the Digital Experience organization. We drive the first mile of the customer experience through personalization of offers and content. We are currently on the lookout for a smart, highly driven software engineer. You will be part of a team that is focused on building pipelines using latest software engineering design principles and tech stacks. She / He also must have excellent verbal and written communication skills and be comfortable working in entrepreneurial, startup environment within a larger company Click here to view how Epsilon transforms marketing with 1 View, 1 Vision and 1 Voice. Responsibilities Support campaign management & development process Build/Manage data required for audiences/campaigns and build journeys Collaborate with other members of the team to ensure high quality work Qualifications Bachelor s degree in engineering and related field with 6+ years of similar experience Tech Stack: SQL & Python Knowledge in relational and non-relational databases and SQL (NoSQL is a plus). Experience working on Adobe tech stack (AEP, AJO, RT-CDP etc.) is an added advantage AEP Data Preparation Development: Define XDM, create a data set, profile merge and segmentation. Knowledge/Experience working on AdTech or MarTech technologies. Good written and spoken communication skills, great teammate. Strong analytic thought process and ability to interpret findings In addition, the candidate should have strong interpersonal and communication skills yet also be able to work independently. He / she should be able to communicate findings and the way techniques work in a manner that all stakeholders, both technical and non-technical, will understand. Additional Information Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we ve provided marketers from the world s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels. Epsilon s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world. Epsilon has a core set of 5 values that define our culture and guide us to create value for our clients, our people and consumers. We are seeking candidates that align with our company values, demonstrate them and make them meaningful in their day-to-day work: Act with integrity. We are transparent and have the courage to do the right thing. Work together to win together. We believe collaboration is the catalyst that unlocks our full potential. Innovate with purpose. We shape the market with big ideas that drive big outcomes. Respect all voices. We embrace differences and foster a culture of connection and belonging. Empower with accountability. We trust each other to own and deliver on common goals. Because You Matter YOUniverse. A work-world with you at the heart of it! At Epsilon, we believe people make the place. And everything we do is designed with you in mind. That s why our work-world, aptly named YOUniverse is focused on creating a nurturing environment that elevates your growth, wellbeing and work-life harmony. So, come be part of a people-centric workspace where care for you is at the core of all we do. Take a trip to YOUniverse and explore our unique benefits, here Epsilon is an Equal Opportunity Employer. Epsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.

Cloud Support Engineer Gurugram 2 - 5 years INR 6.0 - 10.0 Lacs P.A. Work from Office Full Time

Company description Resources is the backbone of Publicis Groupe, the world s third-largest communications group. Formed in 1998 as a small team to service a few Publicis Groupe firms, Re:Sources has grown to 5,000+ people servicing a global network of prestigious advertising, public relations, media, healthcare and digital marketing agencies. We provide technology solutions and business services including finance, accounting, legal, benefits, procurement, tax, real estate, treasury, and risk management to help Publicis Groupe agencies do what they do best: create and innovate for their clients. In addition to providing essential, everyday services to our agencies, Re:Sources develops and implements platforms, applications and tools to enhance productivity, encourage collaboration and enable professional and personal development. We continually transform to keep pace with our ever-changing communications industry and thrive on a spirit of innovation felt around the globe. With our support, Publicis Groupe agencies continue to create and deliver award-winning campaigns for their clients. Overview Job Description Publicis Groupe is modernizing its IT infrastructure through the adoption of cloud computing. As part of this journey, we are hiring a Cloud Support and DevOps Engineer (Associate L1) with hands-on experience in Azure, Infrastructure as Code (IaC), CI/CD pipelines, and containerized environments. The ideal candidate is proactive, automation-focused, and passionate about delivering scalable, secure cloud solutions. Key Responsibilities Design, implement, and support cloud infrastructure on Azure. Working knowledge of containerized workloads using AKS. Create and maintain Terraform-based IaC for consistent deployments. Build and maintain CI/CD pipelines using tools like GitHub Actions, Azure DevOps, or Jenkins. Implement environments based on architecture documentation. Troubleshoot and resolve issues across cloud infrastructure, IaC, Kubernetes, and pipelines. Support incident management and conduct root cause analysis. Required Skills and Qualifications Bachelor s degree in Computer Science, IT, or related field (preferred). 2+ years of experience implementing and supporting cloud infrastructure on Azure. Knowledge of Terraform for infrastructure automation. Expertise in Azure Services: Resource Manager, Azure Functions, App Services, CosmosDB, Monitor, Data Factory, Azure Networking, VMs and Storage Accounts. Working knowledge with Kubernetes (AKS). Experience with CI/CD tooling: GitHub Actions, Azure DevOps, Jenkins etc. Scripting/automation skills in Powershell, Bash, Python, or Ansible. Familiarity with Linux and Windows system administration. Exposure to programming languages like Python or Node.js. Database knowledge: MySQL, MongoDB, CosmosDB, or NoSQL databases. Strong troubleshooting and communication skills.

Senior Software Engineer Bengaluru 6 - 11 years INR 8.0 - 13.0 Lacs P.A. Work from Office Full Time

Overview Organization Objective/Purpose: This position in the Engineering team under the Digital Experience organization. We drive the first mile of the customer experience through personalization of offers and content. We are currently on the lookout for a smart, highly driven software engineer. You will be part of a team that is focused on building pipelines using latest software engineering design principles and tech stacks. She / He also must have excellent verbal and written communication skills and be comfortable working in entrepreneurial, startup environment within a larger company Responsibilities Support campaign management & development process Build/Manage data required for audiences/campaigns and build journeys Collaborate with other members of the team to ensure high quality work Qualifications Bachelor s degree in engineering and related field with 6+ years of similar experience Tech Stack: SQL & Python Knowledge in relational and non-relational databases and SQL (NoSQL is a plus). Experience working on Adobe tech stack (AEP, AJO, RT-CDP etc.) is an added advantage AEP Data Preparation Development: Define XDM, create a data set, profile merge and segmentation. Knowledge/Experience working on AdTech or MarTech technologies. Good written and spoken communication skills, great teammate. Strong analytic thought process and ability to interpret findings In addition, the candidate should have strong interpersonal and communication skills yet also be able to work independently. He / she should be able to communicate findings and the way techniques work in a manner that all stakeholders, both technical and non-technical, will understand. Additional Information Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we ve provided marketers from the world s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels. Epsilon s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology.

Software Engineer 2 Bengaluru 3 - 5 years INR 7.0 - 11.0 Lacs P.A. Work from Office Full Time

Overview Organization Objective/Purpose: This position in the Engineering team under the Digital Experience organization. We drive the first mile of the customer experience through personalization of offers and content. We are currently on the lookout for a smart, highly driven software engineer. You will be part of a team that is focused on building pipelines using latest software engineering design principles and tech stacks. She / He also must have excellent verbal and written communication skills and be comfortable working in an entrepreneurial, startup environment within a larger company. Click here to view how Epsilon transforms marketing with 1 View, 1 Vision and 1 Voice. Responsibilities Support campaign management & development process Build/Manage data required for audiences/campaigns and build journeys Collaborate with other members of the team to ensure high quality work Qualifications Bachelor s degree in engineering and related field with 3-5 years of similar experience Tech Stack: SQL & Python Knowledge in relational and non-relational databases and SQL (NoSQL is a plus). Experience working on Adobe tech stack (AEP, AJO, RT-CDP etc.) is added advantage AEP Data Preparation Development: Define XDM, create a data set, profile merge and segmentation. Knowledge/Experience working on AdTech or MarTech technologies. Good written and spoken communication skills, great teammate. Strong analytic thought process and ability to interpret findings In addition, the candidate should have strong interpersonal and communication skills yet also be able to work independently. He / she should be able to communicate findings and the way techniques work in a manner that all partners, both technical and non-technical, will understand. Additional Information Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we ve provided marketers from the world s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels. Epsilon s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world. Epsilon has a core set of 5 values that define our culture and guide us to create value for our clients, our people and consumers. We are seeking candidates that align with our company values, demonstrate them and make them meaningful in their day-to-day work: Act with integrity. We are transparent and have the courage to do the right thing. Work together to win together. We believe collaboration is the catalyst that unlocks our full potential. Innovate with purpose. We shape the market with big ideas that drive big outcomes. Respect all voices. We embrace differences and foster a culture of connection and belonging. Empower with accountability. We trust each other to own and deliver on common goals. Because You Matter YOUniverse. A work-world with you at the heart of it! At Epsilon, we believe people make the place. And everything we do is designed with you in mind. That s why our work-world, aptly named YOUniverse is focused on creating a nurturing environment that elevates your growth, wellbeing and work-life harmony. So, come be part of a people-centric workspace where care for you is at the core of all we do. Take a trip to YOUniverse and explore our unique benefits, here Epsilon is an Equal Opportunity Employer. Epsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.

Senior Manager, Client Business Operations Bengaluru 18 - 20 years INR 35.0 - 40.0 Lacs P.A. Work from Office Full Time

Overview About Business Unit: The Business Management team empowers our leaders to manage our client businesses, supporting them with business systems and processes enabled by the latest technology and data-driven insights for better decision making. We are primarily responsible for design, development and governance of the business data, delivery performance, resource management and project management of critical initiatives to realize corporate strategy and goals. The teams measure, manage, and connect business KPIs across verticals to build a single view of impact areas within the organization. They augment our leaders with insights, strategic vision, and actionable plans to function effectively. Equipped with data and technology, the team is keen on bringing novel business solutions to life. Why we are looking for you: We are seeking a dedicated Senior Manager, Client Business Operations to join our dynamic team in India. You will have a significant impact on redefining data into business insights and contributing to the future of our operations. Your expertise in financial modeling, process governance, and revenue tracking will be essential for maintaining accuracy and compliance. Your forward-thinking, inspire change approach will assist in anticipating business challenges and promoting proactive change. What you will enjoy in this role Collaborate with Client Engagement and Delivery Leadership on high-impact strategic and operational initiatives. Drive process transformation and automation to ensure scalability and efficiency in financial tracking and reporting. Influence business strategy by identifying trends, risks, and opportunities through data-driven insights and predictive analytics. Foster a high-performance culture by developing talent, mentoring team members, and building a strong talent pipeline. Responsibilities Develop and drive thought leadership initiatives, crafting standard methodologies in financial governance, critical metric reporting, and data-driven decision-making. Take ownership of developing a dashboard with customized important metrics, facilitating structured vertical and account-level business reviews. Lead planning efforts by crafting a financial model for profit margin tracking, burn rate analysis, and revenue forecasting. Champion a data-driven culture, ensuring leadership teams leverage insights for key business decisions. Establish and maintain a governance framework for operational processes, promoting clarity and process adherence. Collaborate with cross-functional leaders to align operational processes with strategic business objectives. Build and mentor a high-performing team, encouraging a culture of accountability, collaboration, and professional growth. Qualifications MBA or equivalent degree, with 18+ years of experience in business operations, financial governance, and process automation. Demonstrated experience in planning, leading with innovative ideas, and effecting change within organizations. Experience in leading high-performing teams and mentoring emerging leaders. Strong experience in financial modeling, cost tracking, client billing, and revenue management. Expertise in process design, operational efficiency, and automation, with a track record of delivering transformation initiatives. Outstanding collaborator communication and executive communication skills, with the ability to influence and drive central initiatives. Additional Information Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we ve provided marketers from the world s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels. Epsilon s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology.

Senior Software Engineer Bengaluru 5 - 8 years INR 7.0 - 10.0 Lacs P.A. Work from Office Full Time

Overview About Business Unit: The Automotive Practice at Epsilon is a rapidly growing team, driving growth for major players in the automotive industry - from Original Equipment Manufacturers (OEMs) to dealerships across North America. Part of a 1,600-member global team, the practice provides the automotive world s largest service reminder platform, alongside agency services and digital media solutions. A leader in the automotive space, the team supports over 50% of auto dealerships in North America and manages relationships with over 280 million customers. Home to innovation and cutting-edge technology, our Auto team leads the game in developing best-in-class software and solutions for hyper-personalized digital marketing. Summary: The position requires strong product development knowledge to work on a complex rule based multi-channel marketing campaign platform supporting Fortune 100 companies. The position s purpose includes, but is not limited to: Setup/configuration of the development environment Analysis and design of new and enhanced features for the marketing platform as per business requirements Communication with QA, product and production support teams etc. to deliver new or enhanced features and address issues/concerns Development of features as per design provided. Assistance of Production Support team for solving issues Development work for automation of operational tasks. Support system patch or version upgrade Assist with reporting tasks. Responsibilities Collaborate with developers, project managers, business analysts and business users in conceptualizing, estimating and developing new software applications and enhancements. Be part of software development plans, including scoping, scheduling, providing time estimates for programming tasks and implementation plans. Assist in the definition, development, and documentation of software s objectives, business requirements, tasks, and specifications in collaboration with internal users and departments. Develop user documentation to define the system components, development environment and implementation planning/strategies. Prepare work assignments, and work on given timelines with other team members. Collaborate with QA team to define test cases, to work on defect fixes and resolve questions about test results. Develops and implements solutions in accordance with policies and procedures. Administer full project documentation efforts in accordance with policy and procedure Performs root cause analysis (RCA) to act on fix or user stories. Works with cross-functional teams during crisis to address and resolve complex incidents and problems in addition to assessment, analysis, and resolution of cross-functional issues. Recognizes and identifies potential areas where existing policies and procedures associated with development requires improvement and helps in the process improvement activity. Update/create Knowledge Base Articles and case studies as necessary. Assist in the creation and improvement of Knowledge Management Qualifications Oracle Database Developer with 5-8 years of experience. Excellent skills in writing complex and optimized SQL Queries. Excellent skills in Oracle PL SQL and database programming Experience in performance tuning, application monitoring and support of production applications with distributed teams. Ability to design and build flexible and extensible systems with focus on code reuse and modularity Ability to function as full stack developer working on various layers of application development. Knowledge of Node JS and/or Angular is a plus. Good to have knowledge of API testing using Postman or any other tools Experience in translating business requirements to technical design Ability to mentor and coach a team size of 3-4 developers Proven analytical and problem-solving skills with ability to fix and resolve issues. Ability to work within tight deadlines and effectively prioritize and complete tasks in a high-pressure environment Experience with writing detailed technical specifications for developers; design, validate and implement software test plans. Ability to take ownership of assigned tasks and be accountable for timely deliveries Good communication skills (verbal and written) and an ability to communicate with internal and external customers and all levels of management, including communicating technical information to non-technical audiences. . Ability to work well within a team environment that includes geographically distributed team members. Familiar with Application Development Life Cycle and be able to independently participate in each component. Education: Bachelor s degree in Computer Science, or equivalent Preferred qualifications Technical Working knowledge of UI development using Angular in in automotive marketing and/or CRM applications preferred. Experience with GIT,TFS , Code check in and Code merging preferred. Strong knowledge in providing solutions. Non-Technical Good Analytical and problem-solving skills. Ability to diagnose and solve problems quickly to maintain operational stability. Motivated to learn new applications and domain. Possess appetite for learning through exploration and reverse engineering. Strong time management skills. Ability to take full ownership of tasks and projects. Behavioral Attributes Great teammate with good interpersonal skills. Good verbal and written communication. Possess Can-Do attitude to overcome any kind of challenges. Additional Information Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we ve provided marketers from the world s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels. Epsilon s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology.

Principal Site Reliability Engineer Bengaluru 14 - 19 years INR 50.0 - 55.0 Lacs P.A. Work from Office Full Time

Overview About Business Unit: At the core of all that Epsilon does is a team that sets the foundation of our IT infrastructure. The team drives innovation and efficiency through disruptive technology across Epsilons platforms and business verticals. From being the first point of contact for infrastructure needs to final deployment, the team provides end-to-end solutions for our client-facing platforms. ETS supports all aspects of revenue-generating platforms for Epsilon and sets the architectural direction for our enterprise deployments. By embracing the latest technologies, such as Cloud, Automation, and Artificial Intelligence, the team is at the front of transforming our digital business and capturing new opportunities. Why we are looking for you: You have experience in building world class automation with Site Reliability mindset for Cloud and on-premise infrastructure You have shift-left approach and have strong cloud native experience You have a solid experience of building products/platforms of scale You enjoy new challenges and are solution oriented in complex infrastructure environments You like mentoring people and enable collaboration of the highest order What you will enjoy in this role: As part of the Epsilon CPTS team, the pace of the work matches the fast-evolving demands of Fortune 500 clients across the globe As part of an innovative team that s not afraid to do things differently, your ideas will come to life in building next gen infrastructure that supports our Fortune 500 global customers You will implement shift-left approach into our infrastructure life cycle practices The open and transparent environment that values innovation and efficiency Responsibilities Lead SRE initiatives across a hybrid infrastructure (on-prem + AWS, Azure, GCP) Manage and optimize 11,000+ servers across Linux and Windows platforms Architect and support scalable, resilient AWS infrastructure (EKS, EC2, S3, RDS, Lambda, etc.) Administer Kubernetes clusters at scale; ensure health, upgrades, and secure deployments Drive infrastructure automation using Python, Shell, and Infrastructure as Code (Terraform, Ansible, Chef) Design and implement AI agents for observability, RCA, and incident triage using modern MLOps/DevOps paradigms Collaborate with development, IT Ops, Command Center, cloud, and platform teams to strengthen CI/CD, security posture, and SLA alignment Qualifications BE/ B.Tech No correspondence course 14+ years of experience in Platform/Cloud Engineering, SRE, DevOps Strong hands-on coding experience in Go, Python, Shell Strong expertise in Cloud, Kubernetes, Linux Administration Hands-on experience with AWS services and Kubernetes Proficiency in IAC tools like Terraform, Cross plane, Ansible Extensive experience in delivering efficient developer experience Familiarity with monitoring tools (Zabbix, PagerDuty, Grafana)