47 Epo Jobs

Role Purpose The purpose of this role is to analyse, identify, rectify & recommend specific improvement measures that help in the security posture of the organization by protecting the sensitive information Do Ensuring customer centricity by providing apt cybersecurity Monitoring and safeguarding the log sources and security access Planning for disaster recovery in the event of any security breaches Monitor for attacks, intrusions and unusual, unauthorized or illegal activity Performs moderately complex log reviews and forensic analysis to identify unauthorized or unacceptable access to data or systems Conduct security assessments, risk analysis and root cause analysis of security incidents Handling incidents escalated by the L1 team in 24x7 rotational shifts Use advanced analytics tools to determine emerging threat patterns and vulnerabilities Completing all tactical security operations tasks associated with this engagement. Analyses all the attacks and come up with remedial attack analysis Conduct detailed analysis of incidents and create reports and dashboards Stakeholder coordination & audit assistance Liaise with stakeholders in relation to cyber security issues and provide future recommendations Maintain an information security risk register and assist with internal and external audits relating to information security Assist with the creation, maintenance and delivery of cyber security awareness training for colleagues Advice and guidance to employees on issues such as spam and unwanted or malicious emails Mandatory Skills: McAfee DLP. Experience: 5-8 Years.

Key Responsibilities Provide sound understanding of technology infrastructure concepts and principles to provide support to supported platforms and sectors within technical domain. Apply basic understanding of how multiple areas collectively integrate within technology infrastructure to support the operations environment. Build, configure and tune servers as per the application requirement Review requirement documents, define hardware requirements and update processes and procedures as necessary. Co-ordinate with various teams to resolve issues and deliver project on time. Provide Root Cause Analysis (RCA) post restoration of service. Design testing approaches, complex processes, reporting streams, and assist with the automation of repetitive tasks. Ensure ongoing compliance with regulatory requirements. Willing to work after hours and weekends or be on-call if needed Conduct project related research Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Handle issues and escalations, as well as resolve production problems, reporting to management on status and technical matters. Plan and implement improved processes, backup and recovery plans, and uniform methodologies and standards Stakeholder Management and People Responsibilities Work effectively with virtual and remote team members exercising critical thinking to resolve issues and presenting technical findings accurately to internal customers and leadership. Act as a liaison between various CTI businesses providing direction and support to resolve issues in a timely manner. Directly impact the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams by providing mentoring and training to junior members of the team. Actively contribute towards self-development by creating and following development plans based on discussions with management. Core Role Competencies Technical Knowledge: Has a recognizable area of technical competence. Familiar with appropriate standards. Applies subject domain knowledge to meet organizational need/guide actions. Keeps up with current and possible future technological developments in the field. Processes/ Procedures: Ensures processes and procedures are in place for self and others to use. Seeks ways to improve existing processes, making adjustments or recommending reengineering improvements. Customer and Industry Knowledge: Consistently applies a business driver and marketplace focus when prioritizing actions. Risk Management: Examines and defines factors that could adversely affect task completion, delivery or achievement of customer satisfaction. Evaluates controls to help mitigate negative outcomes through prevention, detection and correction. Identifies the risks of negative outcomes, including inadvertent error or fraud. Ensures ongoing compliance with regulatory requirements. Stakeholder Management: Identifies key partners and their influence, implements techniques for communicating/engaging and managing expectations. Has frequent interactions. Finds the appropriate balance of completing claims by various groups of stakeholders, acting fairly and in consideration of cultural and ethical factors. Client Centricity: Uses insights from customer relationships to anticipate their needs and provide services beyond their expectations. Actively seeks information to understand client issues, expectations, and needs. Problem Solving and Decision Making: Makes sound decisions. Considers relevant factors and uses appropriate decision-making criteria and principles. When making decisions, uses a mix of analysis, wisdom, experience and discernment. Assesses business needs, anticipates problems. Works independently and is self-directed. RHEL 7/8 CoreOS, Windows Operating Systems and Openshift. Active Directory, KDC and Domain Services (AD, DNS), FTP, Data Protection (Netbackup), Clustering (Veritas) Virtualization environment based on VMware, OpenShift x86 server hardware Dell \ HP \ Lenovo, Solarflare, SSD and FPGA Be able to create simple automation scripts using PowerShell or other scripting language like VBS, Python, Bash, etc. Network protocols and tools used to troubleshoot issues Familiar with Sysinternals and tools that allow deep system/process troubleshooting Good to have and a willingness to learn Microsemi, Ansible, VMware, Windows RDS, Centrify, IBM BigFix, Ansible, PTP\NTP, Splunk, ePo, SCCM, Twistlock, Crowdstrike, SCOM, Dell, ITC, Lenovo, HP \ DELL \ Lenovo servers, and EMC \NetApp storage Skills / Experience Levels Ability to work with virtual / in-person teams, and work under pressure / to a deadline You have good communication skills with the ability to articulate clearly in high stress situations. You work independently and are self-directed. You are a detail oriented and perseverant individual. You have a positive attitude with the drive to get the work done. You enjoy collaborating and working as part of a cross discipline team. Youre a self-starter with good problem-solving skills, and you continuously look for ways to improve things. You understand the importance of prioritization of your work. Providing a great experience to the users of your platform is important to you. You have skills and proficiency with MS PowerPoint, Excel, Access or other analytical tools. You have a Bachelors degree (Computer Science or Engineering degree preferred) or equivalent work experience. 6+ years of experience

Minimum 12 years in Active Directory, Anti-Virus, Microsoft Intune, MS Defender for Endpoints (EDR/ATP),Office 365,Trend Micro above mentioned security tools in Banking, Financial Services and Insurance (BFSI)/ Non-Banking Financial Company (NBFC)/ Payment industries/ out of which at least past 5 years should have been in security tool deployments. Work location: Mumbai

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft Endpoint Configuration Manager Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize. Your day will involve engaging with clients to understand their needs, troubleshooting issues, and ensuring that our systems operate seamlessly. You will leverage your exceptional communication skills to provide high-quality support, ensuring that client concerns are addressed promptly and effectively. Your role will also require you to interpret complex issues and design tailored resolutions based on your extensive product knowledge, contributing to the overall success of our operations. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions to enhance team knowledge and skills.- Monitor team performance and provide constructive feedback to ensure continuous improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Endpoint Configuration Manager.- Strong understanding of system administration and application support.- Experience with troubleshooting and resolving technical issues.- Familiarity with network configurations and security protocols.- Ability to document processes and create user guides. Additional Information:- The candidate should have minimum 7.5 years of experience in Microsoft Endpoint Configuration Manager.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Must Have: i.Experience with Databricks (cluster config, pipelines, job orchestration, admin setup). ii.Proficient in PySpark for ETL and data transformations. iii.Should have understanding on GitOps About The Role - Grade Specific Nice to have 1.Hands-on with building CI/CD pipelines for ML model workflows. 2.Working knowledge of Azure ML services model registry, jobs, batch endpoints. 3.Familiarity with infrastructure automation using Bicep or CloudFormation

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft Endpoint Configuration Manager Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize. Your typical day will involve engaging with clients to understand their needs, addressing their concerns, and ensuring that our high-quality systems operate seamlessly. You will leverage your exceptional communication skills to provide support and solutions, ensuring client satisfaction and system efficiency. Your role will require a deep understanding of the products to accurately diagnose issues and design effective resolutions, contributing to the overall success of our operations.We are looking for a Windows Support Engineer with 4 years of experience to assist in troubleshooting and resolving Windows-related issues. The ideal candidate should have basic knowledge of Windows operating systems, software installations, and system troubleshooting. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of support processes to enhance service delivery.- Provide training and guidance to junior team members to foster their professional growth.Key Responsibilities:- Provide basic troubleshooting support for Windows 10/11 issues, including system crashes, slow performance, and software errors.- Assist in installing, updating, and configuring Windows applications.- Support user account management using Active Directory (AD) (password resets, account unlocks).- Help diagnose and resolve printer and peripheral connectivity issues.- Run basic PowerShell commands for system diagnostics.- Monitor and report Windows update status and basic patch compliance issues.- Log, track, and update tickets in the IT service management system.- Follow standard operating procedures (SOPs) for issue resolution.- Escalate complex problems to senior team members as needed.Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Desktop Management.- Strong understanding of desktop support and troubleshooting techniques.- Experience with remote desktop tools and support software.- Familiarity with system configuration and maintenance best practices.- Ability to document processes and create user guides for clients. Additional Information:- The candidate should have minimum 3 years of experience in Microsoft Windows Desktop Management.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Workplace Management Practitioner Project Role Description : Oversee workplace services across locations, managing space planning, facilities, safety compliance, and onsite support. Leverage tools, data, and solutions to deliver efficient, high-quality environments. Ensure safe, functional, and well-managed workplaces that enable employee productivity and support business needs Must have skills : Microsoft Endpoint Configuration Manager Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Workplace Management Practitioner, you will oversee workplace services across various locations. A typical day involves managing space planning, ensuring safety compliance, and providing onsite support. You will leverage tools and data to create efficient, high-quality environments that foster employee productivity and meet business needs. Your role is crucial in ensuring that workplaces are safe, functional, and well-managed, contributing to a positive work atmosphere for all employees. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate communication between various departments to ensure alignment on workplace services.- Monitor and evaluate workplace service delivery to identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Endpoint Configuration Manager.- Strong understanding of workplace management principles and practices.- Experience with space planning and facilities management.- Ability to analyze data to inform decision-making and improve service delivery.- Familiarity with safety compliance regulations and best practices. Additional Information:- The candidate should have minimum 3 years of experience in Microsoft Endpoint Configuration Manager.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Summary In our global IT software delivery centers, we are looking System Admins and Cyber Security Engineers. The System Admin and Cybersecurity Engineer will work with teams comprised of Software Engineers, Quality Engineers, User Interaction Design Engineers, Infrastructure/Platform team, and the Product Owners to help lead the technical insight and industry perspective in the creation, delivery, and integration of complex and comprehensive security solutions. You will be a security evangelist helping engineers in secure implementation of technology stack in a cloud environment. This position will be working on multiple projects as a technical expert or internal consultant. You will work on projects for components of the domain. You will work on multiple technical or functional domains In this role you will: Participate in the domain technical and business discussions relative to future architect direction. Assist in the analysis, design and development of a roadmap and implementation based upon a current vs. future state in a cohesive architecture viewpoint. Gather and analyze data and develop architectural requirements at project level. Participate in the infrastructure architecture governance model. Support design and deployment of infrastructure solutions meeting standardization, consolidation, TCO, security, regulatory compliance and application system qualities, for different businesses. Serve as technical authority ongoing administration and incident management support of core infrastructure [network, security, and virtualization, patching, monitoring, backups] technologies that underpin Software Solutions Factories; Responsible for operating and maintaining security tools.Running and analyzing vulnerability and compliance scans to support continuous monitoring reporting and vulnerability management. Improve the effectiveness and efficiency of IT operations and drive significant operational, risk management, and economic benefits for their organization. Quality process: Ensure all tasks are carried out with respect to applicable processes and procedures [e.g. ISO9001 and ISO27001] applicable to site[s] and functions within job scope Desired Characteristics Technical Expertise: Ability and willingness to travel Fluent English speaker; Degree in Computer Science or equivalent knowledge with 5 to 8 years experience Proven track record of problem analysis, identification and resolution Excellent communication skills, commitment, discipline, positive attitude, following management prioritization, accountability and flexibility Strong understanding of ITIL and change management policies and procedures Strong IT experience in a technical hands-on position System administration: Windows and Linux - core competency to install, configure, manage Network hardware: Cisco enterprise hardware. VLAN, ACL, routing and VPN - install, configure, manage Security management: Enterprise firewall equipment e.g. Ciscos ASA / Fortinets Fortigate or equivalent install, configure, manage Windows / Active Directory Services install, configure, manage Virtualization: VMware vSphere clusters, experience with HA, DRS, and vStorage backup APIs Storage: Shared NAS/SAN network storage e.g. HP 3PAR/MSA/EVA, EMC DataDomain Backup Technologies Incident response and vulnerability management (NetBackup, BackupExec, Veeam, Networker) Good knowledge about anti-virus implementations (McAfee EPO, Bitdefender, Microsoft Forefront, etc.) Good knowledge working with IPAMs and password solutions Experience in implementing and/or working with monitoring tools, log monitoring tools, log correlation tools.(Nagios, Graylog, Splunk, etc.) Very good Cyber/Security foundation Skilled level expertise in design of computing or network or storage to meet business application system qualities Understands technical and business discussions relative to future architecture direction aligning with business goals. Understands concepts of setting and driving architecture direction. Familiar with elements of gathering architecture requirements. Understands architecture standards concepts to apply to project work. Personal Attributes: Applies values, policies, procedures and precedent to make timely, routine decisions of limited, clear choice. Reacts open-mindedly to new perspectives or ideas. Considers different or unusual solutions when appropriate. Resolves day-to-day issues related to strategy implementation. Escalates issues that impact the client and/or strategic initiatives.

You are a Computer graduate with 2-3 years of experience as a System / Network Engineer with a reputed System Integrator in India. Your primary areas of focus include LAN & WAN Networking with hands-on experience in Firewall and network work, Windows Server System Administration and maintenance, and Cyber Security Project Implementation involving various tools such as SIEM, Syslog-NG, NPM, ePO, Fortinet products, IDS, and unidirectional gateway/data diode. Your primary skills should consist of successfully installing, upgrading, and configuring innovative applications on Windows Server and client Operating Systems, providing technical support to optimize workflows, and minimize business interruptions. You are expected to handle daily IT tasks and problem solving for Corporate and Regions, proficient in handling calls related to Networking, Internet and Bandwidth, O365, Operating Systems, Backup and Storage, Active Directory, DNS, DHCP, and Group Policy-related issues. As an experienced individual, you should be capable of handling projects independently with minimal monitoring, having hands-on experience with SIEM, Syslog, and McAfee ePO configuration. You are required to identify, evaluate, and recommend new products, technologies, and strategies in client-facing Windows hardware & software and Networking for potential process improvements. Your role involves setting up LAN/WAN/VLAN networks, configuring, assembling, troubleshooting, and maintaining various IT components like Routers, Firewalls, Servers, desktops, and laptops. Additionally, you will manage the installation, configuration, and troubleshooting of Operating Systems, hardware requirements, OS migration and upgradation, cybersecurity projects, email and messaging applications, printer/scanner issues, browser configurations, as well as MS Outlook configurations and troubleshooting. This is a full-time job with a day shift schedule, and the preferred education requirement is a Bachelor's degree. You should have at least 2 years of experience in Network administration, and proficiency in English language is preferred. The work location is in person.,

Role Purpose The purpose of this role is to analyse, identify, rectify & recommend specific improvement measures that help in the security posture of the organization by protecting the sensitive information Do Ensuring customer centricity by providing apt cybersecurity Monitoring and safeguarding the log sources and security access Planning for disaster recovery in the event of any security breaches Monitor for attacks, intrusions and unusual, unauthorized or illegal activity Performs moderately complex log reviews and forensic analysis to identify unauthorized or unacceptable access to data or systems Conduct security assessments, risk analysis and root cause analysis of security incidents Handling incidents escalated by the L1 team in 24x7 rotational shifts Use advanced analytics tools to determine emerging threat patterns and vulnerabilities Completing all tactical security operations tasks associated with this engagement. Analyses all the attacks and come up with remedial attack analysis Conduct detailed analysis of incidents and create reports and dashboards Stakeholder coordination & audit assistance Liaise with stakeholders in relation to cyber security issues and provide future recommendations Maintain an information security risk register and assist with internal and external audits relating to information security Assist with the creation, maintenance and delivery of cyber security awareness training for colleagues Advice and guidance to employees on issues such as spam and unwanted or malicious emails Mandatory Skills: McAfee DLP .Experience: 3-5 Years .>

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Endpoint Configuration Manager Good to have skills : Microsoft IntuneMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving software-related issues to ensure seamless operations. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Proactively identify and resolve software-related issues.- Collaborate with cross-functional teams to troubleshoot and resolve system problems.- Develop and maintain technical documentation for software systems.- Participate in software testing and quality assurance processes.- Provide training and support to end-users on software applications. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Endpoint Configuration Manager.- Good To Have Skills: Experience with Microsoft Intune.- Strong understanding of software troubleshooting and problem-solving.- Knowledge of software deployment and configuration management.- Familiarity with ITIL framework and incident management processes. Additional Information:- The candidate should have a minimum of 2 years of experience in Microsoft Endpoint Configuration Manager.- This position is based at our Mumbai office.- A 15 years full-time education is required. Qualification 15 years full time education

Position Overview: We are seeking a skilled and motivated EUC Engineer with strong expertise in managing Windows and Mac endpoints. The ideal candidate will play a key role in supporting and owning the end-user computing environment, coordinating with various domain teams to ensure seamless management of network and server infrastructures. This role requires excellent communication skills, a proactive approach to managing office inventory, and the ability to provide high-quality support to leadership teams. Key Responsibilities: Manage and support Windows and Mac endpoints across the organization, ensuring optimal performance and security. Collaborate effectively with network, server, and other domain teams to maintain and troubleshoot infrastructure components. Provide dedicated support to leadership teams, addressing their technical needs promptly and professionally. Take ownership of the end-user computing environment, driving continuous improvement and adherence to standards. Manage and maintain office hardware and software inventory, ensuring accurate records and timely procurement. Communicate clearly and effectively with stakeholders at all levels, fostering strong working relationships. Document support cases, solutions, and best practices to enhance team knowledge and service quality.

At Sogeti, we believe the best is inside every one of us. Whether you are early in your career or at the top of your game, well encourage you to fulfill your potentialto be better. Through our shared passion for technology, our entrepreneurial culture , and our focus on continuous learning, well provide everything you need to doyour best work and become the best you can be. Your Role Lead deployment, configuration, and management of endpoint protection platforms across multiple operating systems. Troubleshoot and resolve endpoint security issues including incident investigation, log analysis, and vulnerability remediation. Develop and enforce endpoint security policies, procedures, and best practices. Collaborate with SOC and threat detection teams to enhance incident response and threat mitigation. Coordinate with infrastructure and IT teams for lifecycle operations and seamless integration of security tools. Participate in security audits and support compliance initiatives aligned with standards like NIST, ISO 27001, and GDPR. Provide mentorship and training to junior team members on endpoint security tools and practices. Monitor health and performance of endpoint agents and sensors to ensure optimal operation. Automate manual processes using scripting languages and build dashboards for analytics and reporting. Manage endpoint protection project milestones and deliverables, ensuring timely execution. Handle operational tasks and lead ITIL-based incident, problem, and change management processes. Maintain detailed documentation including SOPs, technical guides, incident reports, and audit logs. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Your profile Hands-on experience with Trellix ePO, Microsoft Defender, and other EDR platforms. Deep knowledge of securing Windows, Linux, macOS, and iOS environments. Strong grasp of GPO, Intune, and regulatory standards like GDPR and ISO 27001. Proficiency in PowerShell/Python for automation and troubleshooting. Skilled in log analysis, threat detection, and use of KQL and SIEM/SOAR tools. What you will love about working here We recognize the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance. At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities. Equip yourself with valuable certifications in the latest technologies such as Generative AI. Part of the Capgemini Group, Sogeti makes business value through technology for organizations that need to implement innovation at speed and want a localpartner with global scale. With a hands-on culture and close proximity to its clients, Sogeti implements solutions that will help organizations work faster, better, andsmarter. By combining its agility and speed of implementation through a DevOps approach, Sogeti delivers innovative solutions in quality engineering, cloud andapplication development, all driven by AI, data and automation.

Patent Prosecution Associate Location: Gurugram/ Bangalore Education: B.Tech/M.Tech/B.E - CS, Electronics, Comm. Experience: Min. 2 years Skills: Knowledge of USPTO, US patent law, patent drafting, patent agent (preferred)

Patent Prosecution Associate Location: Gurugram/ Bangalore Education: B.Tech/M.Tech/B.E - CS, Electronics, Comm. Experience: Min. 2 years Skills: Knowledge of USPTO, US patent law, patent drafting, patent agent (preferred)

Role Purpose The purpose of this role is to analyse, identify, rectify & recommend specific improvement measures that help in the security posture of the organization by protecting the sensitive information Do Ensuring customer centricity by providing apt cybersecurity Monitoring and safeguarding the log sources and security access Planning for disaster recovery in the event of any security breaches Monitor for attacks, intrusions and unusual, unauthorized or illegal activity Performs moderately complex log reviews and forensic analysis to identify unauthorized or unacceptable access to data or systems Conduct security assessments, risk analysis and root cause analysis of security incidents Handling incidents escalated by the L1 team in 24x7 rotational shifts Use advanced analytics tools to determine emerging threat patterns and vulnerabilities Completing all tactical security operations tasks associated with this engagement. Analyses all the attacks and come up with remedial attack analysis Conduct detailed analysis of incidents and create reports and dashboards Stakeholder coordination & audit assistance Liaise with stakeholders in relation to cyber security issues and provide future recommendations Maintain an information security risk register and assist with internal and external audits relating to information security Assist with the creation, maintenance and delivery of cyber security awareness training for colleagues Advice and guidance to employees on issues such as spam and unwanted or malicious emails Deliver No. Performance Parameter Measure 1. Customer centricity Timely security breach solutioning to end users, Internal stakeholders & external customers experience 2. Process Adherence Adherence to SLAs (90-95%), response time and resolution time TAT Mandatory Skills: McAfee DLP. Experience5-8 Years.

Role Purpose The purpose of this role is to analyse, identify, rectify & recommend specific improvement measures that help in the security posture of the organization by protecting the sensitive information Do Ensuring customer centricity by providing apt cybersecurity Monitoring and safeguarding the log sources and security access Planning for disaster recovery in the event of any security breaches Monitor for attacks, intrusions and unusual, unauthorized or illegal activity Performs moderately complex log reviews and forensic analysis to identify unauthorized or unacceptable access to data or systems Conduct security assessments, risk analysis and root cause analysis of security incidents Handling incidents escalated by the L1 team in 24x7 rotational shifts Use advanced analytics tools to determine emerging threat patterns and vulnerabilities Completing all tactical security operations tasks associated with this engagement. Analyses all the attacks and come up with remedial attack analysis Conduct detailed analysis of incidents and create reports and dashboards Stakeholder coordination & audit assistance Liaise with stakeholders in relation to cyber security issues and provide future recommendations Maintain an information security risk register and assist with internal and external audits relating to information security Assist with the creation, maintenance and delivery of cyber security awareness training for colleagues Advice and guidance to employees on issues such as spam and unwanted or malicious emails Mandatory Skills: McAfee DLP. Experience: 3-5 Years.

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft Endpoint Configuration Manager Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationJob Title:MECM/SCCM L2 Support Engineer.Experience:56 YearsManagement level:CL10Job Type:Full-TimeWork Mode:HybridJob Summary :The MECM (Microsoft Endpoint Configuration Manager) / SCCM (System Center Configuration Manager) L2 Support Engineer will be responsible for providing second-level support for endpoint management systems, including patch management, software distribution, and compliance reporting. The role involves working closely with L1 support, IT operations, and security teams to ensure a stable and secure end-user computing environment.Key Responsibilities:Provide L2 support for MECM/SCCM-related issues, including troubleshooting client and server-side problems.Monitor and manage software deployments, patch compliance, and system updates.Support monthly patching cycles (WSUS integration, SUP, ADR, maintenance windows).Assist with application packaging and deployment using SCCM.Perform client health checks and remediation for non-compliant systems.Monitor SCCM infrastructure and perform basic administration tasks.Manage collections, task sequences, and operating system deployment (OSD) processes.Generate and analyze reports (via SSRS or Power BI) for patching, compliance, and inventory.Work on incident, problem, and change management processes (ITIL-based).Collaborate with vendors and cross-functional teams to resolve complex issuesTechnical Skills Required:Strong experience in MECM/SCCM administration and support.Good knowledge of Windows Server and Windows OS (7, 10, 11).Application packaging tools (MSI, PowerShell, VBScript) knowledge is an advantage.Familiarity with Active Directory, Group Policy, and WSUS.Understanding of Patch Management Lifecycle and Security Baselines.Scripting knowledge (PowerShell preferred).Experience with remote tools (CM Remote Tools, RDP, etc.).Reporting experience with SCCM reports and/or Power BI.Windows server administration and patch management. Soft Skills: Strong analytical and troubleshooting skills.Excellent communication and documentation skills.Ability to work independently and within a team.Customer-focused with a proactive mindset.Certifications (Preferred but not mandatory):Microsoft Certified:Endpoint Administrator AssociateITIL Foundation CertificationCompTIA A+ / Network+ / Security+ (optional) Qualification 15 years full time education

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Kyndryl’s Security & Resiliency is one of our most critical practices, ensuring enterprises, regardless of their size and complexity, remain secure, available, reliable, and resilient. We take Cybersecurity seriously. We're not just invested; we're committed. We're not just protecting data; we're empowering. Kyndryl is committed to making the world safer, not only by investing in state-of-the-art services and technologies but also by empowering underserved communities with essential cyber skills. When you walk through our doors, you're not only joining a team but you're also becoming part of a legacy. Welcome to Kyndryl, where Cybersecurity isn't just a job – it’s a passion; a commitment to designing, running, and managing the most modern and reliable technology infrastructure that the world depends on every day. As a Cybersecurity Defense professional at Kyndryl, you will encompass cybersecurity, incident response, security operations, vulnerability management, and the world of cyber threat hunting and security intelligence analysis all to protect the very heartbeat of organizations – their infrastructure. In this role, you won't just monitor; you'll actively engage in the relentless hunt for cyber adversaries. In a world where every click and keystroke could be a potential gateway for attackers, your role will be nothing short of critical as you seek out advanced threats, attackers, and Indicators of Compromise (IOCs). Your expertise in endpoint detection and response (EDR) will be the shield that safeguards individual workstations, laptops, servers, and other devices from cybercrime. Your responsibilities go beyond vigilance. When it comes to network security, you'll utilize Network Detection and Response (NDR) to monitor the ever-flowing currents of network traffic. The incident management process will be used as you respond and manage to cybersecurity incidents. Cybersecurity Defense is all about information. You'll gather, analyze, and interpret data applying your own and external threat intelligence to uncover potential security threats and risks. These insights and your ability to analyze complex attack scenarios will be the foundation of our security strategy – helping Kyndryl stay one step ahead of security breaches. In Cybersecurity Defense at Kyndryl, you’re not just protecting the present – you’re shaping the future of digital security. Join us on this cybersecurity venture where your expertise and creativity will have a lasting impact in the world of digital defense. Your Future at Kyndryl When you join Kyndryl, you're not just joining a company – you're entering a space of opportunities. Our partnerships with industry alliances and vendors mean you'll have access to skilling and certification programs needed to excel in Security & Resiliency, while simultaneously supporting your personal growth. Whether you envision your career path as a technical leader within cybersecurity or transition into other technical, consulting, or go-to-market roles – we’re invested in your journey. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills and Experience 7 to 10 years of security analyst experience, preferably in a managed services environment Integrity Protection and central management solutions for protection of client workstations and servers against unauthorized changes (i. e. malicious code, viruses, worms, Trojans, exploits) and blocking of unauthorized programs including change control. Protection against unauthorized changes (i.e. malicious code, viruses, worms, trojans, exploits) and blocking of unauthorized programs including control of allowed changes Protection of Memory against unauthorized code Prevention of infection with known & unknown malware Patch-Process for emergency patches rated by CSO to be relevant for IC protected systems Protection Management: Malware Protection Management and central management solutions for protection of client workstations and servers against malicious code (viruses, worms, trojan horses, exploits ) and blocking of unwanted programs defined by CSO/APM. CrowdStrike cloud services for system process monitoring, behavioral analysis, machine learning and automated prevention of detected malicious actions of known and unknown threats. Operated by CrowdStrike Falcon Complete (SaaS). CrowdStrike Agent support of installation, maintenance and troubleshooting. Provide following support activities with ePO administrators Preferred Skills and Experience Bachelor’s degree in computer science, Cybersecurity, Information Technology, or other related fields Preferred Certifications in Cyber Security: ECTHP (Certified Threat Hunting Professional) orECMAP (Malware Analysis Professional); other specialized security analyst certifications Experience in Cloud Security monitoring and in advanced analytics (UEBA) vide following support activities with ePO administrators Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Role Purpose The purpose of this role is to analyse, identify, rectify & recommend specific improvement measures that help in the security posture of the organization by protecting the sensitive information Do Ensuring customer centricity by providing apt cybersecurity Monitoring and safeguarding the log sources and security access Planning for disaster recovery in the event of any security breaches Monitor for attacks, intrusions and unusual, unauthorized or illegal activity Performs moderately complex log reviews and forensic analysis to identify unauthorized or unacceptable access to data or systems Conduct security assessments, risk analysis and root cause analysis of security incidents Handling incidents escalated by the L1 team in 24x7 rotational shifts Use advanced analytics tools to determine emerging threat patterns and vulnerabilities Completing all tactical security operations tasks associated with this engagement. Analyses all the attacks and come up with remedial attack analysis Conduct detailed analysis of incidents and create reports and dashboards Stakeholder coordination & audit assistance Liaise with stakeholders in relation to cyber security issues and provide future recommendations Maintain an information security risk register and assist with internal and external audits relating to information security Assist with the creation, maintenance and delivery of cyber security awareness training for colleagues Advice and guidance to employees on issues such as spam and unwanted or malicious emails Mandatory Skills: McAfee DLP. Experience: 3-5 Years.

Role Purpose The purpose of this role is to analyse, identify, rectify & recommend specific improvement measures that help in the security posture of the organization by protecting the sensitive information Do Ensuring customer centricity by providing apt cybersecurity Monitoring and safeguarding the log sources and security access Planning for disaster recovery in the event of any security breaches Monitor for attacks, intrusions and unusual, unauthorized or illegal activity Performs moderately complex log reviews and forensic analysis to identify unauthorized or unacceptable access to data or systems Conduct security assessments, risk analysis and root cause analysis of security incidents Handling incidents escalated by the L1 team in 24x7 rotational shifts Use advanced analytics tools to determine emerging threat patterns and vulnerabilities Completing all tactical security operations tasks associated with this engagement. Analyses all the attacks and come up with remedial attack analysis Conduct detailed analysis of incidents and create reports and dashboards Stakeholder coordination & audit assistance Liaise with stakeholders in relation to cyber security issues and provide future recommendations Maintain an information security risk register and assist with internal and external audits relating to information security Assist with the creation, maintenance and delivery of cyber security awareness training for colleagues Advice and guidance to employees on issues such as spam and unwanted or malicious emails Mandatory Skills:: McAfee DLP Experience: 3-5 Years

- Desired technical and interpersonal skills include, but are not limited to: 1.BE with hands on experience in Cisco technologies 2.CCNA and/or CCNP Routing & Switching certifications (preferred) 3.Strong communication skills 4.Very Good understanding on Cisco Architectures (EN/Sec/SP) and Solutions 5.Desire and ability to learn new technology and solutions. Specialized experience requirements:- 6+ Years of experience on any one EN/Sec/SP Architecture Understanding and hands on experience preferred in the detailed sub technologies in that Architecture Ability to understand and capture technical as well as business requirements Self-starter with excellent Presentation skills and consultative skills Strong Analytical, Communication both written and verbal Business

Immediate Openings on# VDI Admin _Panindia_Contract : 10+ Years : VDI Admin : Panindia Period: Immediate. Type: Contract Description Citrix VDI AWS Workspaces Azure VDS Windows patching experience working with and trouble shooting end user issues. Common tools like SCCM, McAfee, MS Defender Experience with CICD or automation will be added advantage

Primary Skills: ITSM, Change Manager Service Management, ITIL experience Secondary Skills : Knowledge of Aws/GCP/Azure would be an added advantage. Any experience of development work using ServiceNow, JAVA, SQL or REST APIs will be added advantage. JD : Support Service Continuity NFRs (Non Functional Requirement) as part of service onboarding process. Manage complex project scenarios and first level escalations. Conduct governance checks for ACTIVE services of multiple regions. Lead IBMi Data Centre Loss Role swap co-ordination for multiple regions. Support PMs & IT Service Owners of all major regions Globally (Europe, North America, Canada, APAC) across multiple lines of business within HSBC on service resilience (continuity) queries. Chair meetings with PMs/ITSOs/Project Teams in relation to NFR process and procedures. Understand and execute Service Resilience policies and procedures in accordance to FIM requirements. Adhere to teams operating model and deliver as per delivery quality parameters of the team. Participate in UAT testing for changes in Scott system. Propose and lead ideas for process improvement and/or automation. Collaboratively work with India and other regional team members. Essential Experience Excellent Verbal and written communication skills Must be able to confidently hold discussions with managers without getting pressurized. Willing to work in rotational shifts (Night shifts are generally not exceeding one week per month) Have analytical and self-driven approach A good team player with the ability to work under pressure Flexible enough to stretch self as per work requirement ITIL Foundation certified Prior experience of working in Service Resilience (Continuity) area would be an added advantage Prior experience of working in large organization with infrastructure in all major global regions would be an added advantage Knowledge of Aws/GCP/Azure would be an added advantage. Any experience of development work using ServiceNow, JAVA, SQL or REST APIs will be added advantage. Location- Chandigarh,Dadra & Nagar Haveli,Jammu,Lakshadweep,Nagar,New Delhi,Puducherry,Pune,Daman,Diu,Goa,Haveli,Sikkim

#Notice Period: Immediate . #Employment Type Contract Citrix VDI AWS Workspaces Azure VDS Windows patching experience working with and trouble shooting end user issues. Common tools like SCCM, McAfee, MS Defender Experience with CICD or automation will be added advantage.