Epistic Technologies is looking for Technical Support to join our dynamic team and embark on a rewarding career journeyProviding technical assistance and support, via phone, email, chat or in person.Troubleshooting technical issues and providing guidance and solutions to resolve them.Collaborating with other technical support staff or departments to resolve complex technical issues.Logging and tracking the issues in a help desk or ticketing system, and providing regular status updates.Documenting technical support procedures and best practices for the knowledge base.Conducting system audits and performance monitoring to ensure optimal performance and identify opportunities for improvement.Strong communication and interpersonal skills, as well as excellent problem-solving skills and attention to detail
Epistic Technologies is looking for BDE to join our dynamic team and embark on a rewarding career journey Responsibilities: Familiarizing yourself with all products and services offered by our company Attending networking activities to research and connect with prospective clients Maintaining meaningful relationships with existing clients to ensure that they are retained Suggesting upgrades or added products and services that may be of interest to clients Negotiating with clients to secure the most attractive prices Equipping staff with the technical and social skills needed to enhance sales Reviewing clients' feedback and implementing necessary changes Remaining in tune with trends in consumption to ensure that our offerings remain relevant Requirements: Extensive sales experience Intuitive and insightful, particularly regarding human behavior Neat, well-groomed appearance Great networking skills Excellent written and verbal communication Resourceful, with outstanding research skills