Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role As a Data Scientist at Kyndryl you are the bridge between business problems and innovative solutions, using a powerful blend of well-defined methodologies, statistics, mathematics, domain expertise, consulting, and software engineering. You'll wear many hats, and each day will present a new puzzle to solve, a new challenge to conquer. You will dive deep into the heart of our business, understanding its objectives and requirements – viewing them through the lens of business acumen, and converting this knowledge into a data problem. You’ll collect and explore data, seeking underlying patterns and initial insights that will guide the creation of hypotheses. Responsibilities: Lead the development and implementation of AI/ML, Generative AI and LLM projects, ensuring alignment with business objectives. Design and deploy Proof of Concepts (POCs) and Points of View (POVs) across various industry verticals, demonstrating the potential of Generative AI applications. Engage effectively with customers, showcasing and demonstrating the relevance and impact of Generative AI applications in their businesses. Collaborate with cross-functional teams to integrate AI/ML solutions into cloud environments (Azure, GCP, AWS, etc.). In this role, you will embark on a transformative process of business understanding, data understanding, and data preparation. Utilizing statistical and mathematical modelling techniques, you'll have the opportunity to create models that defy convention – models that hold the key to solving intricate business challenges. With an acute eye for accuracy and generalization, you'll evaluate these models to ensure they not only solve business problems but do so optimally. Additionally, you're not just building and validating models – you’re deploying them as code to applications and processes, ensuring that the model(s) you've selected sustains its business value throughout its lifecycle. Your expertise doesn't stop at data; you'll become intimately familiar with our business processes and have the ability to navigate their complexities, identifying issues and crafting solutions that drive meaningful change in these domains. You will develop and apply standards and policies that protect our organization's most valuable asset – ensuring that data is secure, private, accurate, available, and, most importantly, usable. Your mastery extends to data management, migration, strategy, change management, and policy and regulation. If you're ready to embrace the power of data to transform our business and embark on an epic data adventure, then join us at Kyndryl. Together, let's redefine what's possible and unleash your potential. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience: Minimum of 5 years of experience in Data Science and Machine Learning, with expertise in NLP, Generative AI, LLMs, MLOps, optimization techniques, and AI solution architecture. Familiarity with business processes in 1-2 domains (e.g., Financial, Telecom, Retail, Manufacturing) to quickly understand requirements and develop solutions. Graduate/Postgraduate in computer science, computer engineering, or equivalent with minimum of 10 years of experience in the IT industry. Past experience in responding to or solutioning for RFPs, customer proposals, and customer presentations/orals. Strong understanding of Transformers, LLMs, Fine Tuning, Agents, and RAG techniques. Experience using LLM models on cloud platforms (Azure OpenAI, AWS Bedrock, GCP Vertex AI). Experience in AI/ML, with a focus on Generative AI and Large Language Models. Proven track record in working with major cloud platforms (Azure, GCP, AWS). Understanding of how to deploy LLMs on cloud/on-premise and use APIs to build industry solutions. Strong knowledge in programming, specifically in Python / R. Be well equipped to understand machine learning algorithms and be versatile enough to implement them in pure NumPy, TensorFlow or PyTorch as required Good understand of Mathematics Fundamentals like Statistics, Probability, Linear Algebra, and Calculus Experience in Data mining and providing data insights using visualization Knowledge in MySQL or NoSQL Databases will be added advantage Preferred Technical And Professional Experience Certification in one or more of the hyperscale's (Azure, AWS, Google Cloud Platform) Open Certified Data Scientist (Open CDS) – L2/L3 Familiarity with Agentic AI frameworks Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Position Summary... Shift Manager – Global Helpdesk Outline of Role: We are currently seeking Shift lead/Manager for the IT Helpdesk. The IT Helpdesk function plays a critical role in Walmart’s IT environment acting as the Single Point of Contact (SPOC) for Walmart Associates. This is one of the functions within Walmart’s client services team that interfaces with IT users. It covers issues including but not limited to End user Computing, Server, Network, Collaboration, AV Support and other campus Infrastructure Services. This position is responsible for overseeing the day to day IT operations of the service desk, managing the service desk team, representing the team to other stakeholders, and helping to ensure that the service desk is constantly developing and improving. What you'll do... About Team The Associate Experience ; Digital Transformation(AEDT) team manages Client Services Engineering ; support, Campus Technology, Enterprise Content and collaboration tools for the organization. We support a large heterogenous enterprise environment that includes, but not limited to Windows, MAC and Linux based end user systems, VDI, O365/Exchange, Endpoint vulnerabilities and manage related compliances. Walmarts Enterprise Business Services (EBS) is a powerhouse of several exceptional teams delivering world-class technology solutions and services making a profound impact at every level of Walmart. As a key part of Walmart Global Tech, our teams set the bar for operational excellence and leverage emerging technology to support millions of customers, associates, and stakeholders worldwide. Each time an associate turns on their laptop, a customer makes a purchase, a new supplier is onboarded, the company closes the books, physical and legal risk is avoided, and when we pay our associates consistently and accurately, that is EBS. Joining EBS means embarking on a journey of limitless growth, relentless innovation, and the chance to set new industry standards that shape the future of Walmart. Job Description About the Role We are looking for a Manager to lead day-to-day operations of the Integrated Command Center (ICC) — a 24x7 team based in Chennai that provides Level 1 IT support across Associate Experience & Digital Transformation(AEDT) endpoint technologies, primarily via phone. The ICC is on a journey of transformation — moving from a traditional call-based support model to a modern, monitoring-enabled support function. As a Manager, you will play a critical role in stabilizing and scaling support operations, ensuring high service quality, and coaching a strong frontline support team. You will be responsible for maintaining operational excellence, ensuring SLAs are met, coaching the team for performance, and collaborating with cross-functional teams to drive problem resolution and continuous improvement. Key Responsibilities Service Desk Operations Manage the daily functioning of the service/monitoring desk, ensuring timely and effective resolution of alerts, incidents, requests, and inquiries. Monitor alerts, ticket queues, shift handovers, incident ageing, and team workload to maintain SLA adherence. Implement and enforce SOPs for call/alert handling, ticket management, and escalation. People Management Lead a team of L1 support analysts/Monitoring agents working in a 24x7 environment; oversee shift planning, rostering, and coverage. Coach and mentor team members to improve technical troubleshooting, communication, and customer service skills. Conduct performance reviews and support individual development plans. Process Improvement Ensure compliance with ITIL-based processes for Incident, Problem, and Request Management. Identify recurring issues and collaborate with engineering/product teams to support root cause analysis and resolution. Participate in continuous service improvement initiatives to reduce repeat incidents and improve response times. Stakeholder Communication Act as the first line of escalation for major incidents and service-impacting events. Coordinate with engineering, infrastructure, and other resolver groups to ensure fast resolution and proactive communication. Assist in preparing reports, dashboards, and service metrics for leadership reviews. Monitoring & Insights Support Support efforts to evolve the service desk into a proactive monitoring center by helping implement alert-handling processes and data correlation techniques. Participate in pilots and adoption of monitoring tools and automation initiatives. What You Will Bring 8–12 years of experience in IT Operations or Service Desk roles, with at least 2–3 years in a team lead or manager capacity. Strong working knowledge of endpoint support, service desk tools (like ServiceNow), and call/ticketing workflows. Hands-on experience in ITSM processes with a solid understanding of Incident Management and SLAs. ITIL Foundation Certification is required; Intermediate/Operations-level certifications are a plus. Experience working in 24x7 environments with rotational shifts and distributed teams. Excellent people management, communication, and stakeholder handling skills. Ability to work under pressure, prioritize tasks, and handle escalations with confidence. Exposure to usage of AI, monitoring platforms, alert workflows, or basic automation is an added advantage. Experience working in hybrid support environments (chat, phone, email). Prior experience in transitioning or stabilizing service desk teams is desirable. About Walmart Global Tech Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. Thats what we do at Walmart Global Tech. Were a team of software engineers, data scientists, cybersecurity experts and service professionals within the worlds leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail. Flexible, hybrid work We use a hybrid way of working with primary in office presence coupled with an optimal mix of virtual presence. We use our campuses to collaborate and be together in person, as business needs require and for development and networking opportunities. This approach helps us make quicker decisions, remove location barriers across our global team, be more flexible in our personal lives. Benefits Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more. Belonging We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone. At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone is—and feels—included, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, were able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate. Equal Opportunity Employer Walmart, Inc., is an Equal Opportunities Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions – while being welcoming of all people. Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Bachelor's degree in computer science, information technology, engineering, computer information systems, or related area and 8 years’ experience in production support, software support, or technical support. 2 years’ supervisory experience Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Both software and hardware troubleshooting., Technical support operations, account management, customer support, automation, analytics, reporting, supply chain, retail, or eCommerce. Primary Location... Rmz Millenia Business Park, No 143, Campus 1B (1St -6Th Floor), Dr. Mgr Road, (North Veeranam Salai) Perungudi , India R-2188421 Show more Show less

About the Company Neurealm is a next-gen tech powerhouse born from the merger of GS Lab | GAVS, backed by Kedaara Capital. With a strong focus on AI, data, cybersecurity, and platform engineering, we help 250+ global enterprises across industries modernize and operate smarter. We are the right-sized partner for Engineering, Modernization, and RunOps, blending human intelligence with the latest technologies to help businesses across industries such as Healthcare and Technology make smart progress. Our team members, whom we call "Neuronauts,” thrive in an environment driven by innovation, trust, and continuous learning. We encourage everyone to challenge boundaries and explore the edge of what’s possible. With 4000+ Neuronauts across India, the US, and Europe, we blend deep engineering expertise with innovation from Neurealm Labs to deliver real-world impact. Our culture thrives on performance, creativity, and collaboration, guided by the values of Respect, Integrity, Trust, and Empathy (RITE). Join us to be part of a purpose-led, AI-driven future where your ideas and impact matter. About the Role We are seeking an experienced and passionate Product Manager to lead the strategy, roadmap, and delivery of our Healthcare Information Systems (HIS) and Electronic Medical Records (EMR) products. The ideal candidate will possess a deep understanding of clinical workflows, healthcare regulations, interoperability standards, and the unique challenges faced by healthcare providers. You will be the voice of the customer, translating market needs into compelling product features that drive adoption, user satisfaction, and business growth. Experience Range : 10-15 Years Responsibilities Product Strategy & Vision: Define and articulate a clear product vision and strategy for your HIS/EMR portfolio, aligning with the company's overall business objectives and market opportunities. Conduct comprehensive market research, competitive analysis, and customer segmentation to identify unmet needs, market trends, and competitive differentiators. Develop and maintain a compelling product roadmap, prioritizing initiatives based on strategic value, customer impact, technical feasibility, and business ROI. Customer & Market Expertise: Act as the primary subject matter expert for HIS/EMR within the organization, staying abreast of evolving clinical practices, healthcare policies (e.g., HIPAA, GDPR, local regulations in India), and interoperability standards (e.g., HL7, FHIR). Engage directly with healthcare providers, administrators, clinicians, and patients to deeply understand their workflows, pain points, and emerging needs. Translate complex clinical and operational requirements into clear, concise, and actionable product specifications, user stories, and acceptance criteria. Product Development & Execution: Lead the entire product lifecycle from ideation through design, development, launch, and post-launch optimization, leveraging Agile/Scrum methodologies. Collaborate closely with cross-functional teams including Engineering, UX/UI Design, Clinical Informatics, Quality Assurance, Sales, Marketing, and Customer Success. Manage and prioritize the product backlog, ensuring alignment with the roadmap and efficient execution by development teams. Oversee the design and development of intuitive and efficient user interfaces that enhance clinical usability and patient engagement. Interoperability & Integrations: Drive the strategy for seamless integration with other healthcare systems (e.g., PACS, LIS, RCM, billing systems, public health registries) and external partners. Champion the adoption and implementation of healthcare interoperability standards (e.g., HL7, FHIR, DICOM) to ensure data exchange capabilities. Evaluate and manage strategic partnerships or third-party integrations that enhance product value. Go-to-Market & Commercialization: Partner with Marketing and Sales to develop compelling product messaging, positioning, and go-to-market strategies. Support sales enablement through product training, demonstrations, and creation of sales tools and collateral. Monitor product performance, analyze key metrics (e.g., adoption rates, user engagement, revenue), and use data-driven insights to inform product iterations and improvements. Regulatory Compliance & Quality: Ensure all product features and functionalities comply with relevant healthcare regulations, data privacy laws, and industry best practices. Work closely with legal and compliance teams to mitigate risks and ensure product safety and effectiveness. Qualifications Demonstrable expertise in healthcare clinical workflows (e.g., inpatient, outpatient, specialty-specific), hospital operations, and administrative processes. Experience with specific EMR/HIS platforms (e.g., Epic, Cerner, Allscripts, Meditech, or leading Indian EMR/HIS systems). Experience with artificial intelligence (AI) or machine learning (ML) applications in healthcare. Certifications in Product Management (e.g., CSPO, PMC, CSM Level 5) or Project Management (PMP). 10+ years of progressive experience in product management, with at least 5+ years specifically focused on Healthcare Information Systems (HIS) and/or Electronic Medical Records (EMR) software. In-depth understanding of healthcare interoperability standards (HL7, FHIR) and experience with integration strategies. Strong knowledge of relevant healthcare regulations and compliance frameworks (e.g., HIPAA, local data privacy laws). Proven track record of successfully defining, launching, and managing complex software products throughout their lifecycle. Experience working in an Agile/Scrum development environment. Excellent communication, presentation, and interpersonal skills, with the ability to articulate complex technical concepts to diverse audiences (technical, clinical, business). Strong analytical and problem-solving skills, with a data-driven approach to decision-making. Ability to thrive in a fast-paced, dynamic, and highly regulated environment. Familiarity with UX principles and user-centred design methodologies. Show more Show less

Job Role in Brevity: Looking for thinkers & doers who are result oriented, high on energy, aggressive & ability to absorb steep pressure for fast growing digital agency. An expert in Digital media marketing who has all-round expertise brand & performance marketing which is inclusive and not limited to social media, Search, Marketplaces and other facets of Digital Media, responsible for the design and implementation of a comprehensive digital marketing strategy for the brand that drives client deliverables. Drive adoption of emerging as well as leading technologies and practices in MarTech, Data & Analytics Platforms and build deep capabilities within EC. Responsibilities · Define a transformational digital roadmap aligned to the corporate strategy to maximize operational efficiencies, market awareness, and customer engagement. · Manage the digital lifecycle; from concept, throughout the build and test phases, until launch and maintenance. · Measure ROI and engagement for digital marketing activities including established procedures to track and monitor effectiveness and measure actual performance against planned performance. · Leverage digital platforms to provide solutions for challenges faced by the Brands. · An expert in running Digital Marketing campaigns, specializing in Google Ads, E-tail Media, Performance Marketing, Search Engine Optimization, Social Media Marketing, Programmatic & Mobile. · An expert in various AdTech/MarTech platforms. · Identify opportunities for cross/Upsell across their set of clients and help business teams in converting them. · Working closely with the team on Campaign enhancement & Optimization · Advise account teams on research, strategy, creation, execution, and measurement of content across various digital channels. · Establish strong and successful partnerships by advocating and educating technology vendors, publishers & data providers and internal stakeholders in line with the vision and ambition to shape technologies to suit our needs. · Develop and build services and solutions based on market requirements Support custom/ad hoc external and internal special projects. Desired Candidate/ What you will need to Succeed in this role: 5-10 years of experience in a digital media agency. · Interpersonal, verbal, written communication and presentation skills · Intelligent, entrepreneurial with strong work ethic · Ability to lead projects independently from start to finish, working with internal and external teams to make decisions and maintain forward momentum. · In-depth understanding of digital advertising landscape from either media planning or sales planner perspective. Understanding of Digital Ad platforms such as Google Ads, Amazon Ads, Flipkart, Facebook business manager, etc. · High competency level in analysis & insight generation. In-depth understanding of Ad tracking & monitoring tools such as DCM, Google Analytics, etc · Detailed understanding of SEO · Excellent time management/project management skills, with the ability to manage detailed work and communicate project status effectively to all levels. · Some working outside the standard working hours may be necessary. What you can expect in an average week: You will be involved with numerous brand managers, so it’s important to develop a good understanding and identify specific business needs for each one. Your average week may include: • Attend key strategic briefings, status meetings with brand partners. • Produce and present media strategies. • Be present and on time, to all required meetings. • Work collaboratively with our colleagues from creative, design & finance. • Work collaboratively within the Digital Advertising Operations and Buying process - write and present internal briefs across all digital disciplines, monitor progress, direct optimisation changes, avoid under / over-spends and add provide insight to post campaign reports. • Sign off all digital media billing packs relevant to your portfolio, to ensure alignment and avoid under and overspends. • Update monthly forecasting reports. Few Brands we work with: MRF, The Sleep Company, VIP Bags, Nissin Foods, Western Refrigeration, Savsol Lubricants, Skybags, Emami, Coats, Bajaj Electricals, Pepsi, Sugar Cosmetics, Parle, MG Motors, Karcher, L&T, Castrol, PlayerzPot, Stoa Paris, Fuji Films, Samsung & the list goes on… Why Join EC: · Fast-growing Agency: Experience the soaring growth of digital and be part of a fast-growing agency. Working with top clients across verticals will enhance your skills and career trajectory. · Creative Innovation : Opportunity to develop creative and innovative solutions at the intersection of channels + digital, activations + digital, and retail + digital solutions. · Diverse Culture : We embrace diversity in people, ideas, and opinions. Togetherness is the strength of ECult. · Learning & Development : Opportunities for upskilling and cross-skilling. We equip our people to adapt to a transforming business world. · Work Hard, Party Harder : Enjoy periodic celebrations, parties, bashes, dance, sports, lunches, and brunches. Epic, you might say! · Rewards & Recognition : We have a robust rewards and recognition policy called SPOTLIGHT, featuring exciting awards and rewards. Our people are OUR people. We are a close-knit family. You'll also enjoy home-style food here. 😊 Show more Show less

The nursing profession is no longer limited to hospital corridors or clinic rooms. With the rise of telehealth, digital health platforms, and Remote Nurse Jobs care technologies, more nurses than ever can enjoy flexible, rewarding careers from the comfort of their homes. Whether you’re a Registered Nurse (RN) , Licensed Practical Nurse (LPN) , or Nurse Practitioner (NP) , there are diverse work-from-home opportunities that match your skillset. In this guide, we’ll explore the best remote nurse jobs , what qualifications you’ll need, companies hiring remote nurses, and how to get started. Let’s dive in! Why Nurses Are Going Remote The Rise of Telehealth and Remote Care The COVID-19 pandemic accelerated the shift toward telemedicine, but the trend continues due to benefits such as: Convenience for patients and providers Lower overhead costs for healthcare systems Improved access to care in rural areas Benefits Of Remote Nursing Jobs Flexible work schedule Reduced stress from commuting or hospital shifts Opportunities to balance work and personal life Less physical strain compared to bedside nursing More control over your work environment Who Can Work Remotely? RN vs. LPN vs. NP Not all remote nursing jobs are created equal. Your role and responsibilities depend on your license level: Registered Nurse (RN) Minimum: Associate’s or Bachelor’s degree in Nursing Licensure: NCLEX-RN Typical remote roles: Case management, triage nursing, utilization review Licensed Practical Nurse (LPN) Minimum: Practical nursing certificate or diploma Licensure: NCLEX-PN Typical remote roles: Patient intake coordination, telephonic support, medical documentation Nurse Practitioner (NP) Minimum: MSN or DNP Licensure: Advanced Practice Registered Nurse (APRN) Typical remote roles: Telemedicine, mental health counseling, primary care consultations Top Remote Nursing Jobs You Can Do from Home Telehealth Nurse (RN, NP) Telehealth nurses provide care via video calls, phone, or chat. You’ll assess symptoms, provide medical advice, and coordinate next steps. Requirements: Active RN or NP license Strong communication skills Tech-savvy with EMR systems Employers Hiring: Teladoc Health MDLIVE Amwell Case Management Nurse (RN) Case managers coordinate care plans for patients with chronic conditions or those transitioning from hospital to home. Key Responsibilities: Create and manage care plans Monitor progress Liaise with physicians and insurers Ideal For: Experienced RNs with critical thinking and coordination skills Nurse Health Coach (RN, LPN) These professionals help patients improve their overall well-being through diet, exercise, and behavior changes. Best Suited For: Nurses with holistic or wellness certifications LPNs with experience in chronic disease management Common Employers: Wellness companies Insurance firms Corporate wellness programs Also Read: The Best No Experience Remote Jobs: U.S. Employers Hiring Now Medical Call Center Nurse (RN, LPN) Work for health insurance companies or hospitals answering incoming patient inquiries. Tasks Include: Symptom triage Referrals Providing instructions and follow-ups Benefits: Predictable schedules Minimal direct patient care Utilization Review Nurse (RN) Review medical records to ensure procedures and services are necessary and covered by insurance. Key Skills: In-depth knowledge of healthcare coding Familiarity with insurance processes Certifications: URAC, CCM, or other case management credentials are a plus Nurse Educator (RN, NP) Use your clinical knowledge to teach future nurses or train staff for healthcare companies. Opportunities Include: Online nursing schools Certification prep courses Corporate medical training Qualifications: MSN or higher Teaching or preceptorship experience Chart Reviewer or Medical Auditor (RN) Audit clinical documentation for legal compliance and accuracy. What You’ll Do: Review charts for coding and billing Identify documentation gaps Best For: Detail-oriented nurses RNs with clinical documentation experience Remote Clinical Research Nurse (RN, NP) Work with pharmaceutical companies or research institutions to monitor clinical trials. Duties Include: Collect data Monitor patient outcomes Ensure study compliance Requirements: Research certification or prior experience is helpful Remote Mental Health Nurse (NP, RN) Provide virtual mental health services or support telepsychiatry teams. Ideal For: Psychiatric-Mental Health Nurse Practitioners (PMHNP) RNs with psych experience Platforms Hiring: BetterHelp Talkspace Cerebral Legal Nurse Consultant (RN) Assist law firms or insurance companies with legal cases by analyzing medical records. Key Skills: Strong analytical and writing abilities Ability to explain medical terms to non-medical audiences May work independently or through agencies How To Get a Remote Nurse Job Update Your Resume for Remote Work Tailor Your Resume With: Telehealth or tech experience Strong written and verbal communication Examples of independent work or self-management Get the Right Certifications While not always required, the following can give you an edge: CCM (Certified Case Manager) CHC (Certified Health Coach) CEUs in Telehealth/Remote Patient Monitoring Optimize Your Home Office You’ll Need: HIPAA-compliant workspace Reliable internet Secure access to electronic health records (EHR) Also Apply: Remote Catholic Job Opportunities: Faith-Based Work From Home Roles Use the Best Job Boards Here are the top websites for finding remote nurse jobs: AskRemotely.com FlexJobs Remote.co Indeed (filter for remote) NurseFly (Vivian) LinkedIn Best Companies Hiring Remote Nurses These Companies Consistently Offer Work-from-home Opportunities For Nurses: Company Roles Offered Notes UnitedHealth Group Case Management, Utilization Review Often nationwide openings Humana Health Coaching, RN Roles Great for chronic disease management Aetna (CVS Health) Telehealth, Chart Review Fortune 500 stability Teladoc Health NP, Telemedicine Rapidly growing telehealth leader Anthem Utilization Review, Triage Frequently posts remote jobs Carenet Health RN and LPN Triage Offers flexible shifts Amazon Care (select roles) NP, virtual care Limited availability by state Challenges Of Remote Nursing (and How To Overcome Them) Technology Troubles Solution: Invest in good hardware and have IT support contacts handy. Isolation or Lack of Team Interaction Solution: Schedule regular virtual check-ins and connect on Slack/Teams. Staying Focused at Home Solution: Set a dedicated workspace and stick to structured hours. Licensure Issues Across States Solution: Get a Nurse Licensure Compact (NLC) license or check state-by-state requirements. Skills That Make You a Great Remote Nurse Excellent communication (especially written and verbal) Tech-savvy (EHRs, video platforms, CRM systems) Independence and self-discipline Time management Clinical knowledge paired with critical thinking Final Thoughts – Remote Nurse Jobs Remote nurse jobs offer a unique opportunity to blend your clinical expertise with a more flexible and modern work environment. Whether you’re a seasoned RN , a hands-on LPN , or an advanced NP , there’s a remote role waiting for you. From triage and telemedicine to education and research, remote nursing is more than a trend—it’s the future. If you’re ready to leave the scrubs behind and work in pajamas (professionally, of course), now is the time to explore your options. Explore job listings, upgrade your certifications, and prepare your workspace—you could be just one application away from your next big move in nursing. FAQs: Remote Nurse Jobs Can nurses really work from home? Yes! Many roles including case management, telehealth, and utilization review can be done remotely. What are the best companies offering remote nursing jobs? Top companies include UnitedHealth Group, Teladoc, Humana, and CVS/Aetna. Do I need extra certifications to work remotely? Not always, but certifications in case management, telehealth, or health coaching help. Can new grad nurses work remotely? Most remote roles require experience. Aim for at least 1–2 years of clinical practice first. How much do remote nurses make? Salaries Vary By Role. On Average: RNs: $60,000–$90,000 NPs: $100,000+ LPNs: $45,000–$65,000 What is a compact nursing license? It allows RNs/LPNs to work across multiple U.S. states without obtaining separate licenses. Do remote nurses need malpractice insurance? It’s recommended, especially for telehealth NPs, even if the employer provides coverage. What tech tools do remote nurses use? Common tools: Zoom, Microsoft Teams, Epic, Cerner, secure EHR systems. Are remote nursing jobs full-time or part-time? Both! Many roles offer part-time, full-time, or flexible scheduling. Where can I find remote nurse jobs? Use platforms like AskRemotely.com, LinkedIn, FlexJobs, and company career pages. 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You have an entrepreneurial spirit. You enjoy working as a part of well-knit teams. You value the team over the individual. You welcome diversity at work and within the greater community. You aren't afraid to take risks. You appreciate a growth path with your leadership team that journeys how you can grow inside and outside of the organization. You thrive upon continuing education programs that your company sponsors to strengthen your skills and for you to become a thought leader ahead of the industry curve. Must Have: 3-6 years of hands-on experience in HL7 interfaces build on Epic/Cerner/Allscripts or integration engines such as Cloverleaf and HealthConnect Understand US healthcare workflows Experienced in performing configuration changes and system builds in Epic EHR (Electronic Health Record) platform Experience in Agile development methodology. Ability to perform estimation of work products. Ability to understand Service Level Agreement (SLA) methodology and follow the same as per engagement requirements. Perform problem management activities such as Root cause analysis of incidents. Excellent documentation skills such as - Application understanding, change management etc. Good interpersonal and communication skills Flexibility to adapt and apply innovation to varied business domain and apply technical solutioning and learnings to use cases across business domains and industries Knowledge and experience working with Microsoft Office tools Good to Have : Epic bridges certification (not mandatory) Cloverleaf or HealthConnect certification (not mandatory) Excellent documentation skills such as - Application understanding, change management etc Ability to follow engagement specific project delivery processes Proactive drive on improvement and innovation ideas

This is a hands-on role! We are looking for a senior person that is self starting and deliver features by yourself and together with the CRM team (5 people). We have many businesses request that we need to deliver and sometimes the pressure is high. You should be experienced in the Scaled Agile Framework and know how to prepare and execute features for the PI. Key Responsibilities: • Analyse business processes and translate them into functional and technical solutions within Dynamics 365 Sales, Marketing, and other modules. • Write features and user stories in Azure Devops and refine them with the team • Advise clients on best practices, innovation, and strategies to enhance CRM adoption and efficiency. • Configure, customize, and extend Dynamics 365 solutions, including Power Platform (Power Apps, Power Automate, Power BI). • Manage stakeholder expectations and act as a bridge between the client and the technical team. • Conduct workshops, training sessions to facilitate solution adoption. • Collaborate with developers to deliver custom solutions and integrations with other systems (e.g., ERP (FO/AX), SharePoint, Azure). CPQ, Contract Lifecycle Management (CLM), Signing solutions • Support Epic preparation activities, such as delivering demos and preparing epics. Qualifications: • Knowledge of Agile and the Scaled Agile Framework • At least 5 years of experience with Microsoft Dynamics 365 CRM (Sales, Marketing). • Proven experience leading CRM implementations and/or migrations. • Knowledge of Azure Devops • Knowledge of Power Platform, Azure services, and integration techniques (APIs, Dataverse). • Strong analytical and problem-solving skills. • Excellent communication skills and experience in client interactions. • Certifications such as Microsoft Certified: Dynamics 365 Customer Engagement Functional Consultant Associate are a plus. • SAFe Agilist and /or Scrum master (SSM) • DocuSign, Luminance and Azure Logic apps knowledge is a plus Show more Show less

Job Title: Healthcare AR Specialist. Industry: US Healthcare Employment Type: Full-Time | Night Shift (US Time Zone) Location: Office-Based | Immediate Joiners Preferred Join a leading US healthcare revenue cycle team! We’re hiring experienced Healthcare AR Specialists to manage accounts receivable, resolve denied claims, and drive reimbursement outcomes using top-tier EMR and RCM tools. Key Responsibilities: Track and follow up on unpaid/denied claims via Epic, Oracle Cerner, Meditech, CPSI, NextGen, Athena, and Artiva. Investigate denials, correct errors, and prepare appeals with supporting documentation. Engage with US payers and patients to resolve payment issues and clarify balances. Analyze AR aging to prioritize collections and reduce outstanding receivables. Ensure compliant, audit-ready documentation aligned with HIPAA and payer rules. Collaborate across coding, billing, and revenue cycle teams to streamline workflows. Generate reports and KPIs to monitor performance and identify denial trends. Required Qualifications: 5+ years of experience in US medical AR, denial resolution, or insurance follow-up. Proficient in EMR/RCM systems: Epic, Cerner, Meditech, CPSI, NextGen, Athena, and Artiva. Strong knowledge of CPT, ICD-10, HCPCS codes, and AR workflows. Experience handling UB-04 claim forms. Excellent communication, analytical, and time management skills. Preferred: Bachelor’s degree in life sciences, healthcare, finance, or a related field. Certifications: CMRS, CRCR, or equivalent. Experience handling Medicare, Medicaid, and commercial payers. Why Join Us? Be a part of a high-performance team transforming healthcare revenue cycles! Work with industry-leading tools and processes. Gain exposure to advanced US RCM operations. Access ongoing training and career progression opportunities. Show more Show less

About Us Yubi stands for ubiquitous. But Yubi will also stand for transparency, collaboration, and the power of possibility. From being a disruptor in India’s debt market to marching towards global corporate markets from one product to one holistic product suite with seven products Yubi is the place to unleash potential. Freedom, not fear. Avenues, not roadblocks. Opportunity, not obstacles. About Yubi Yubi, formerly known as CredAvenue, is re-defining global debt markets by freeing the flow of finance between borrowers, lenders, and investors. We are the world's possibility platform for the discovery, investment, fulfillment, and collection of any debt solution. At Yubi, opportunities are plenty and we equip you with tools to seize it. In March 2022, we became India's fastest fintech and most impactful startup to join the unicorn club with a Series B fundraising round of $137 million. In 2020, we began our journey with a vision of transforming and deepening the global institutional debt market through technology. Our two-sided debt marketplace helps institutional and HNI investors find the widest network of corporate borrowers and debt products on one side and helps corporates to discover investors and access debt capital efficiently on the other side. Switching between platforms is easy, which means investors can lend, invest and trade bonds - all in one place. Our platforms shake up the traditional debt ecosystem and offer new ways of digital finance. Yubi Credit Marketplace - With the largest selection of lenders on one platform, our credit marketplace helps enterprises partner with lenders of their choice for any capital requirements. Yubi Invest - Fixed income securities platform for wealth managers & financial advisors to channel client investments in fixed income Financial Services Platform - Designed for financial institutions to manage co-lending partnerships & asset-based securitization Spocto - Debt recovery & risk mitigation platform Accumn - Dedicated SaaS solutions platform powered by Decision-grade data, Analytics, Pattern Identifications, Early Warning Signals and Predictions to Lenders, Investors and Business Enterprises So far, we have onboarded more than 17000 enterprises, 6200 investors, and lenders and facilitated debt volumes of over INR 1,40,000 crore. Backed by marquee investors like Insight Partners, B Capital Group, Dragoneer, Sequoia Capital, LightSpeed and Lightrock, we are the only-of-its-kind debt platform globally, revolutionizing the segment. At Yubi, People are at the core of the business and our most valuable assets. Yubi is constantly growing, with 1000+ like-minded individuals today who are changing the way people perceive debt. We are a fun bunch who are highly motivated and driven to create a purposeful impact. Come join the club to be a part of our epic growth story. About The Role We seek a skilled Lead Data Scientist to join our team and help build “Collection Campaign Recommendations/ Optimizations” As a Lead Data Scientist, you will be key in designing, developing, and deploying ML/ RL models that experiments and optimizes the collection campaigns across digital,telecalling and field. Your experience in machine learning and strong Python programming skills will be crucial in driving innovation and business value for our clients. Key Responsibilities Develop, implement, and maintain advanced analytical models and algorithms specifically geared toward improving debt collection processes. Collaborate with business stakeholders to identify key opportunities for data-driven improvements in debt collection strategies. Enhance existing models and incorporate new data sources to continuously optimize our approach. Own the end-to-end process of metric design, tracking, and reporting related to debt collection performance. Continuously improve and update metrics to align with business objectives and regulatory requirements. Communicate findings effectively with both technical and non-technical stakeholders. Mentor, train, and support junior data scientists, fostering a culture of continuous improvement and collaboration Lead cross-functional teams on data projects, ensuring alignment between data science initiatives and business goals Stay abreast of the latest industry trends, tools, and best practices in analytics and debt management. Requirements Experience: 8 to 10 years Required Skills Technical Skills In-depth understanding of machine learning algorithms (supervised, unsupervised, and ensemble methods) and their application to risk. Expertise in statistical analysis, including hypothesis testing, regression analysis, probability theory, and data modeling techniques, to extract insights and validate machine learning models. Experience in designing, developing, and delivering end-to-end data products and solutions. Expertise in model explainability techniques (e.g., SHAP, LIME) and regulatory compliance for risk models. Strong proficiency in Python. Working knowledge of PySpark ( Good to have ) Proficiency in building and deploying models on cloud platforms (AWS). Proficiency in developing backend microservices using Fast API and working knowledge of MLOps. Experience with NLP techniques is good to have Domain Skills ( Good to have ) Prior domain expertise in debt collection processes, including credit risk assessment, regulatory compliance, and industry best practices. Proven ability to design, implement, and optimize performance metrics and key performance indicators tailored specifically for debt recovery initiatives. Education and Experience Bachelor’s/Advanced degree in Data Science, Statistics, Mathematics, Computer Science, or a related field. 5 to 8 years of experience in the data science and machine learning domain Experience in the financial sector or Collection team is a bonus. Show more Show less

About Us Astra Capital is a pioneering quantitative trading firm that transforms data and sophisticated algorithms into market-beating strategies. Our team embraces the rapid pace of today’s financial landscape, constantly refining our systems for maximum speed, reliability, and edge. We’re looking for a talented Software Developer proficient in C++/Rust to architect and optimize the ultra–low-latency infrastructure that powers our trading operations. Position Overview As a Senior Software Developer, you will play a pivotal role in designing, developing, and optimizing trading systems and infrastructure. You will work directly with quantitative researchers, traders, and other engineers to build and maintain technology solutions that drive our trading strategies. This is a unique opportunity to work at the intersection of technology and finance. Key Responsibilities System Design & Implementation: Create and enhance high-frequency trading engines in C++/Rust that span multiple venues. Performance Tuning: Conduct algorithmic research, profiling, and benchmarking to drive continuous latency improvements. Tooling & Observability: Build dashboards, alerting, and administrative interfaces for real-time system visibility. Full-Lifecycle Ownership: Lead requirements gathering, coding, testing, deployment, and maintenance of core modules. Cross-Functional Collaboration: Work closely with quants, traders, and fellow engineers to align technology with strategy. Innovation & Growth: Stay current on language features, libraries, and best practices in systems programming and fintech. Qualifications Must Have: Academic Background: BS/MS in Computer Science, Engineering, or related discipline Professional Experience: 3–5 years in C++/Rust development, object-oriented design. Systems Knowledge: Data structures & Algorithms, distributed/low-latency systems, multi-threading, parallel computing Coding Excellence: Clean, efficient, maintainable code with comprehensive documentation Operational Skills: Linux proficiency, networking fundamentals, production debugging Soft Skills: Analytical mindset, meticulous attention to detail, strong teamwork and communication Good To Have: Financial technology or HFT industry background Insight into market microstructure, trading protocols, TCP/IP (other network technologies) Python for scripting; experience with other languages (Go, Java, R, Bash) Experience with big data technologies such as Hadoop/Spark. Why Join Astra Capital? Exceptional opportunity to work with a dedicated, talented, and driven team. Opportunity to be a foundational member of a growing quantitative fund. Attractive base salary and benefits package, including performance-based bonuses. Outstanding company culture: relaxed, highly professional, innovative, and entrepreneurial. Leverage the growth of the Indian market to generate exponential value for yourself. Astra Capital is where serious tech meets epic fun. Help us build lightning-fast trading systems, enjoy competitive pay and killer bonuses, and high-five your team as we conquer India’s hot markets together. Ready to make waves? Show more Show less

About BNP Paribas India Solutions Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions. About BNP Paribas Group BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability Commitment to Diversity and Inclusion At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. About Business Line/Function Securities services department of CIB Job Title Business Analyst Date Department: Securities Services Location: Chennai Business Line / Function Banking Services Reports To (Direct) Grade (if applicable) (Functional) Number Of Direct Reports Directorship / Registration: NA Position Purpose As a Business Analyst, be an SME for Tax and Custody business and contribute to: Learn the existing application and business functionality Understand the business need and to convert that into Epics and User stories Propose IT solution for the projects in Tax perimeter To work closely with Dev and POs to drive the delivery in agile mode Handling the functional testing and delivery of the new features Responsibilities Direct Responsibilities The IT BA Will Have Following Responsibilities - Convert the project requirements into Functional IT solutions. - Define the functional architecture of the new feature/module - Understand the user/business needs and propose functional solutions in the form of EPIC/User Stories. - Understand existing business functions, manage the changing requirements with efficient solutions on the product - To represent IT viewpoint with Business/operational teams - Product ownership - Transfer functional knowledge to Dev teams as and when required - Own the enhancement request, help the Dev for any clarifications, track the progress of release - Write the functional test cases for the Change requests - Enhance the regression test cases periodically, monitor the ANRT executions - Communicating and coordinating with all the stakeholders across Product/business teams, Ops and Tech teams - Ensure the quality of the product delivered, and also of adherence to standard processes of SDLC in the bank. - Drive the best practices, new tools and techniques to strive for improving the quality continuously - Identify any possible risks in the project delivery, and escalate the issues when required for management attention - To interact with other application teams across business functions to reach the global objectives of a project. - To be the Tax SME for the custody platform. Contributing Responsibilities To drive the regression testing tools in Tax perimeter To build training material as a SME To review other BA’s tasks and help them as and when needed To present Tax at department and 2S level. Help the APS team for BAU issues from production, for any critical and regulatory needs. Track the L3 issue progress with Dev team, be the bridge between Dev and APS team. Functional & Behavioral Competencies Must have Strong domain expertise in Securities Services, specifically Tax and Custody Must have Deep understanding in CA Processing in European markets Must have Strong analytical skills and communication to drive the project delivery Must have Experience in end-to-end SDLC in various methodologies. Must have experience in Agile methodology Must have ability to understand business needs and provide functional solutions efficiently Good to have Experience in interface/cross application solution development Good to have experience in Tax domain, particularly DTT matters. Good to have working knowledge on Tax, Custody products like Xceptor and BaNCS. Good to have exposure to Data modeling and Oracle SQL, PL/SQL Good to have experience in J2EE applications Skills Referential Specific Qualifications (if required) Behavioural Skills: (Please select up to 4 skills) Ability to collaborate / Teamwork Decision Making Ability to deliver / Results driven Ability to share / pass on knowledge Transversal Skills: (Please select up to 5 skills) Ability to anticipate business / strategic evolution Analytical Ability Ability to understand, explain and support change Ability to develop and adapt a process Ability to manage / facilitate a meeting, seminar, committee, training… Education Level Bachelor Degree or equivalent Experience Level At least 12 years Other/Specific Qualifications (if Required) 12 to 18 years of experience as a Business Analyst in Tax and Custody Domain Show more Show less

Hybrid- Chennai Office What is the Job all about? The Software Product Owner is responsible for maximizing the business value of the development delivered by assigned development team(s) and managing the software product backlog(s) for this/these team(s). Works with multiple software teams, product owners, product managers and relevant stakeholders. Your main responsibilities: The Software Product Owner is accountable for the software backlog for assigned team(s). To ensure this following is expected: Start new development efforts and guide your area of responsibility. Accountable for software development deliveries from multiple teams towards stakeholders Clearly expressing software backlog items from an end-to-end perspective (across value chain) Ordering the items in the software backlog to best fulfill goals and missions Optimizing the value of the work the Development Teams performs Participating in Scrum events Acting as the liaison between software teams and stakeholders Ensuring that the software backlog is visible, transparent, and clear to all, and shows what the Scrum Team will work on next Ensuring the Development Team understands items in the software backlog to the level needed. Refinement of Epic’s cross functionally within the dependency of the Scrum team. Develop short 0-12 month and long term 1–3-year software roadmap for area of responsibility. Active participation or guide the prioritizing of urgent tasks, i.e. quality Red Alerts, compliance and development project escalations Encourage agile transformation and mindset Align and agree on deliveries from outside own function (Across GT I, AME and Product Development in divisions) The Software Product Owner is expected to engage in ensuring cohesion for product software development in Grundfos. This includes: Software Governance Feature Governance If working towards a division, being the point of contact from software development towards division value stream Be part of extended Leadership Team in Software Development Mandate – what this function/role can make decisions on: Sign-off on technical deliverables from scrum teams Prioritizing urgent tasks within own teams Allocate activity budget within framework given Your background: Bachelor’s Degree or equivalent work experience At least 15 years of experience with 7 years of relevancy. Ideal resource has good understanding of Variable frequency drives, variable speed drives, frequency converters, inverters etc. Ability to communicate Business Development and Product Management decisions and background. Software development understanding Experience working with a team in multiple locations Experience from working in an international company Extensive Agile experience and change management Fluent English verbal and written Like to work in a virtual team where colleagues are placed around the world Is able to understand technical problems and make them simple to implement Recognized as the initiator in completing tasks Can create an architecture what support our platform and also solves the tasks in an smart way Can handle that not everything is well defined Investigate fresh perspectives and review today's work practices Collaborates in a multi-culture environment, dealing with different time zones Is able to focus on possibilities instead of seeing the limitations present As a person you are structured and like to document your own work You should be ready to travel when needed What’s in it for you? Whether it’s developing skills or advancing your expertise even further, we’ll support you with continuous learning and development opportunities, to help discuss and steer your long-term Grundfos career path. You’ll be welcomed from day one into an inclusive, trusting environment guided by six core values . Development opportunities in an international environment People- and value-focused organization culture Social-, team and sport events Training opportunities Do you want to learn more? If this job sounds appealing, please send your resume and cover letter by clicking “Apply”. To dig deeper into the Grundfos universe, follow us on LinkedIn or YouTube, and to get to know some of your future colleagues and why they love working at Grundfos, check out Meet our people. We look forward to hearing from you. Show more Show less

About Us Yubi stands for ubiquitous. But Yubi will also stand for transparency, collaboration, and the power of possibility. From being a disruptor in India’s debt market to marching towards global corporate markets from one product to one holistic product suite with seven products Yubi is the place to unleash potential. Freedom, not fear. Avenues, not roadblocks. Opportunity, not obstacles. Yubi, formerly known as CredAvenue, is re-defining global debt markets by freeing the flow of finance between borrowers, lenders, and investors. We are the world's possibility platform for the discovery, investment, fulfillment, and collection of any debt solution. At Yubi, opportunities are plenty and we equip you with tools to seize it. In March 2022, we became India's fastest fintech and most impactful startup to join the unicorn club with a Series B fundraising round of $137 million. In 2020, we began our journey with a vision of transforming and deepening the global institutional debt market through technology. Our two-sided debt marketplace helps institutional and HNI investors find the widest network of corporate borrowers and debt products on one side and helps corporates to discover investors and access debt capital efficiently on the other side. Switching between platforms is easy, which means investors can lend, invest and trade bonds - all in one place. All of our platforms shake up the traditional debt ecosystem and offer new ways of digital finance. Yubi Credit Marketplace - With the largest selection of lenders on one platform, our credit marketplace helps enterprises partner with lenders of their choice for any and all capital requirements. Yubi Invest - Fixed income securities platform for wealth managers & financial advisors to channel client investments in fixed income Financial Services Platform - Designed for financial institutions to manage co-lending partnerships & asset based securitization Spocto - Debt recovery & risk mitigation platform Corpository - Dedicated SaaS solutions platform powered by Decision-grade data, Analytics, Pattern Identifications, Early Warning Signals and Predictions to Lenders, Investors and Business Enterprises So far, we have on-boarded over 17000+ enterprises, 6200+ investors & lenders and have facilitated debt volumes of over INR 1,40,000 crore. Backed by marquee investors like Insight Partners, B Capital Group, Dragoneer, Sequoia Capital, LightSpeed and Lightrock, we are the only-of-its-kind debt platform globally, revolutionizing the segment. At Yubi, People are at the core of the business and our most valuable assets. Yubi is constantly growing, with 1000+ like-minded individuals today, who are changing the way people perceive debt. We are a fun bunch who are highly motivated and driven to create a purposeful impact. Come, join the club to be a part of our epic growth story. Role and Responsibilities Developing a revolutionary finance marketplace product that includes design, user experience, and business logic to ensure the product is easy to use, appealing, and effective. Lead multiple high-performance engineering teams, defining and ensuring adherence to processes. Work closely with the Product Manager and Designer to ideate the product build. Coordinate with Architects to ensure tech alignment Participate in code and design reviews, establishing best software design and development practices. Mentor junior engineers and foster innovation within the team. Design and develop the pod’s software components and systems. Evaluate and recommend tools, technologies, and processes, driving adoption to ensure high-quality products. Participate in technical hiring activities to attract top talent. Requirements Minimum 6+ years of experience in full stack development, delivering enterprise-class web and mobile applications and services. Expertise in Java technologies including Spring, Hibernate, and Kafka. Proven experience in designing scalable applications capable of handling millions of transactions. Strong knowledge of NoSQL and RDBMS, with expertise in schema design and handling large volumes of data. Experience with Kubernetes deployment and managing CI/CD pipelines. Ability to function effectively in a fast-paced environment and manage continuously changing business needs. A strong advocate of code craftsmanship, adhering to good coding standards, and utilising tools to improve code quality. Experience with microservices architecture and RESTful APIs. Familiarity with monitoring and logging tools (Prometheus, Grafana, ELK stack). Competent in software engineering tools (e.g., Java build tools) and best practices (e.g., unit testing, test automation, continuous integration). Experience with the Cloud technologies of AWS and GCP and developing secure applications Proven experience in leading engineering teams and managing projects. Strong understanding of the software development lifecycle and agile methodologies. Benefits YUBI is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age. Show more Show less

About Us Yubi stands for ubiquitous. But Yubi will also stand for transparency, collaboration, and the power of possibility. From being a disruptor in India’s debt market to marching towards global corporate markets from one product to one holistic product suite with seven products Yubi is the place to unleash potential. Freedom, not fear. Avenues, not roadblocks. Opportunity, not obstacles. About Yubi Yubi, formerly known as CredAvenue, is re-defining global debt markets by freeing the flow of finance between borrowers, lenders, and investors. We are the world's first possibility platform for the discovery, investment, fulfilment, and collection of any debt solution. At Yubi, opportunities are plenty and we equip you with tools to seize it. In March 2022, we became India’s fastest fintech and most impactful startup to join the unicorn club with a Series B fundraising round of $137 million. In 2020, we began our journey with a vision of transforming and deepening the global institutional debt market through technology. Our two-sided debt marketplace helps institutional and HNI investors find the widest network of corporate borrowers and debt products on one side and helps corporates to discover investors and access debt capital efficiently on the other side. Switching between platforms is easy, which means investors can lend, invest and trade bonds - all in one place. All 5 of our platforms shake up the traditional debt ecosystem and offer new ways of digital finance. Yubi Loans – Term loans and working capital solutions for enterprises. Yubi Invest – Bond issuance and investments for institutional and retail participants. Yubi Pool – End-to-end securitisations and portfolio buyouts. Yubi Flow – A supply chain platform that offers trade financing solutions. YubiCo.Lend – For banks and NBFCs for co-lending partnerships. Currently, we have onboarded over 4000+ corporates, 350+ investors and have facilitated debt volumes of over INR 40,000 crore. Backed by marquee investors like Insight Partners, B Capital Group, Dragoneer, Sequoia Capital, LightSpeed and Lightrock, we are the only-of-its-kind debt platform globally, revolutionizing the segment. At Yubi, People are at the core of the business and our most valuable assets. Yubi is constantly growing, with 650+ like-minded individuals today, who are changing the way people perceive debt. We are a fun bunch who are highly motivated and driven to create a purposeful impact. Come, join the club to be a part of our epic growth story. Inviting applications for the role Senior Software Engineer - Backend About the role: About the team and Role The software Engineer team is responsible to develop a revolutionary finance marketplace product including the design, user experience and business logic to ensure that the product is easy-to-use, appealing and effective. Your broad knowledge with required skill set will make you a vital part of our new and growing team. Responsibilities Responsible for full software life-cycle, system design and development of front-end & back-end systems Writing high-quality code, participating in code reviews, designing/architecting systems of varying complexity and scope. Identify libraries and technologies worth experimentation Build innovative solutions from scratch and liaise with architects and engineers to build solutions Mentoring other team members Required Skill Degree in Computer Science or relevant experience Work in a fast-paced environment and make pragmatic engineering decisions in a short amount of time. Experience with Agile Development and Scrum methodologies Requirements Requirements 3-6 years of relevant hands-on software engineering experience doing software design and development Excellent understanding of relational database structures, having knowledge of unstructured databases (NoSQL) will be an added advantage Proven experience of working on back-end web frameworks like RoR (preferable) or Python/Django or Node.js or Java Expertise in object-oriented design, unit testing, integration testing, data structures, algorithms, scalable APIs, etc. Benefits Apart from the unique opportunity of transforming the debt market, our benefits include: Best in industry healthcare for you and your family: Life insurance Generous health insurance for you as well as your dependents, including parents or Parents in-laws Best in class Maternity & paternity benefits We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age. Show more Show less

About Us Yubi stands for ubiquitous. But Yubi will also stand for transparency, collaboration, and the power of possibility. From being a disruptor in India’s debt market to marching towards global corporate markets from one product to one holistic product suite with seven products Yubi is the place to unleash potential. Freedom, not fear. Avenues, not roadblocks. Opportunity, not obstacles. About Yubi Yubi, formerly known as CredAvenue, is re-defining global debt markets by freeing the flow of finance between borrowers, lenders, and investors. We are the world's possibility platform for the discovery, investment, fulfilment, and collection of any debt solution. At Yubi, opportunities are plenty and we equip you with tools to seize it. In March 2022, we became India’s fastest fintech and most impactful startup to join the unicorn club with a Series B fundraising round of $137 million. In 2020, we began our journey with a vision of transforming and deepening the global institutional debt market. through technology. Our two-sided debt marketplace helps institutional and HNI investors find the widest network of corporate borrowers and debt products on one side and helps corporates to discover investors and access debt capital efficiently on the other side. Switching between platforms is easy, which means investors can lend, invest and trade bonds - all in one place. All 5 of our platforms shake up the traditional debt ecosystem and offer new ways of digital finance. Yubi Loans – Term loans and working capital solutions for enterprises. Yubi Invest – Bond issuance and investments for institutional and retail participants. Yubi Pool – End-to-end securitisations and portfolio buyouts. Yubi Flow – A supply chain platform that offers trade financing solutions. Yubi Co.Lend – For banks and NBFCs for co-lending partnerships. Currently, we have boarded over 4000+ corporates, 350+ investors and have facilitated debt volumes of over INR. 40,000 crore. Backed by marquee investors like Insight Partners, B Capital Group, Dragoneer, Sequoia Capital, LightSpeed and Lightrock, we are the only-of-its-kind debt platform globally, revolutionising the segment. At Yubi, People are at the core of the business and our most valuable assets. Yubi is constantly growing, with 650+ like-minded individuals today, who are changing the way people perceive debt. We are a fun bunch who are highly motivated and driven to create a purposeful impact. Come, join the club to be a part of our epic growth story. About the Job: Lead / AVP-Wealth is the ultimate face of the business as (s) he is going to be the first point of contact with the client. (S)he would be responsible for acquiring High Net Worth relationships and managing & retaining such relationships by delivering the best standards of services. (S)he would be expected to establish strong ties with them by designing & implementing their financial plans; and then by ensuring that they receive and execute on the right advice.Key responsibilities: To acquire, build and maintain strong relationships with high-net-worth individuals to understand their financial goals and objectives. To demonstrate expertise in wealth management products, including but not limited to Debentures, Alternative Investment Funds (AIFs) and Portfolio Management Services (PMS), MFs, Insurance, Gsecs, corporate bonds, Commercial Papers, NCD’s PTCs, etc. To educate clients on the features, benefits, and risks associated with various wealth management products.To identify new business opportunities and generate leads through networking and referrals. To drive business growth by effectively cross-selling wealth management products and services to existing clients. To achieve revenue targets and contribute to the overall growth of the private wealth management business. To conduct thorough due diligence on investment products and providers to mitigate risks. To maintain accurate records of client interactions and transactions in accordance with compliance standards. To conduct and assist in organizing seminars, workshops and other business development activities. Requirements Graduate or Master’s Degree in finance, business administration, or a related field preferred with prior experience working in a Private Bank/Wealth Management set up. Should have a proven track record of building and managing relationships with high-net-worth individual’s minimum of 3 years. Should have a strong understanding of wealth management products, Debentures, AIFs and PMS. Strong communication sales and a track record of achieving targets and achieving incentives. Should have excellent communication, presentation, and negotiation skills. Should have the ability to work independently and as part of a team in a fast-paced environment. Having relevant regulatory certifications (e.g., AMFI, NISM) will be an advantage Benefits We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age. Show more Show less

About Us Yubi stands for ubiquitous. But Yubi will also stand for transparency, collaboration, and the power of possibility. From being a disruptor in India’s debt market to marching towards global corporate markets from one product to one holistic product suite with seven products Yubi is the place to unleash potential. Freedom, not fear. Avenues, not roadblocks. Opportunity, not obstacles. About Us Yubi stands for ubiquitous. But Yubi will also stand for transparency, collaboration, and the power of possibility. From being a disruptor in India’s debt market to marching towards global corporate markets from one product to one holistic product suite with seven products Yubi is the place to unleash potential. Freedom, not fear. Avenues, not roadblocks. Opportunity, not obstacles. About Yubi Yubi, formerly known as CredAvenue, is redefining global debt markets by freeing the flow of finance between borrowers, lenders, and investors. We are the world's possibility platform for the discovery, investment, fulfillment, and collection of any debt solution. At Yubi, opportunities are plenty and we equip you with tools to seize it. In March 2022, we became India's fastest fin-tech and most impactful startup to join the unicorn club with a Series B fundraising round of $137 million. In 2020, we began our journey with a vision of transforming and deepening the global institutional debt market through technology. Our two-sided debt marketplace helps institutional and HNI investors find the widest network of corporate borrowers and debt products on one side and helps corporates to discover investors and access debt capital efficiently on the other side. Switching between platforms is easy, which means investors can lend, invest, and trade bonds - all in one place. All of our platforms shake up the traditional debt ecosystem and offer new ways of digital finance. Yubi Credit Marketplace - With the largest selection of lenders on one platform, our credit marketplace helps enterprises partner with lenders of their choice for any and all capital requirements. Yubi Invest - Fixed-income securities platform for wealth managers & financial advisors to channel client investments in fixed income Financial Services Platform - Designed for financial institutions to manage co-lending partnerships & asset-based securitization Spocto - Debt recovery & risk mitigation platform Accumn- Dedicated SaaS solutions platform powered by Decision-grade data, Analytics, Pattern Identifications, Early Warning Signals and Predictions to Lenders, Investors and Business Enterprises So far, we have on-boarded over 17000+ enterprises, 6200+ investors & lenders, and have facilitated debt volumes of over INR 1,40,000 crore. Backed by marquee investors like Insight Partners, B Capital Group, Dragoneer, Sequoia Capital, LightSpeed, and Lightrock, we are the only-of-its-kind debt platform globally, revolutionizing the segment. At Yubi, People are at the core of the business and our most valuable assets. Yubi is constantly growing, with 1000+ like-minded individuals today, changing how people perceive debt. We are a fun bunch who are highly motivated and driven to create a purposeful impact. Come, join the club to be a part of our epic growth story. Role Description: This role is a senior position equivalent to a Level 3 SOC analyst. In this role, You are expected to manage the Cyber Defence Centre (SOC), which is a 24/7 environment. Handle security incidents and able to provide rapid response with a deep understanding of IT & Network Infrastructure tools and Technologies. Primary Responsibilities: Member of a critical role in our cyber security function to ensure enterprise and client data is secure and private. You will help provide 24x7 monitoring for the organization by acting as the first line of defense against potentially malicious events. Support the Security Operations Centre with enhancing SOC tools including the design/improvement of working practices and incident responses Threat Hunting - Analyses security system logs, security tools, and available data sources on a day-to-day basis to identify attacks against the enterprise and report on any irregularities, issues related to improper access patterns, trending, and event correlations and make suggestions for detection rules and system tuning. Performs research into emerging threat sources and develops threat profiles. Keep updated on the latest cybersecurity threats. Has a sound understanding of SIEM, PAM, CASB, EDR, other threat detection platforms, and Incident Response tools. Develop and execute a crisis communication plan for CXO and other stakeholders. Measures SOC performance metrics and communicates the value of security operations to business leaders. Requirements Requirements: Security Incident Response and Handling techniques Log management and filtering solutions Windows Server-based systems including DNS, DHCP, IIS, NPS, RDS, DFS, Hyper-V Cloud platforms (i.e. Azure / AWS) VMware and similar virtualization technologies Virtualization principles &aTechnologies PKI Networking principles Working knowledge of compliance standards such as ISO27001, PCI-DSS & Cyber Essentials Plus SIEM Tools Nessus or other Vulnerability management tool Security principles and operations Firewall, IDS/IPS configuration Email and Web filtering services and configuration Preferred Qualification Bachelor’s Degree in computer science with a minimum of 7 years related experience. Experience working in or with a Security Operations Centre and managing security issues and incidents. Benefits We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age. Show more Show less

About Us Yubi stands for ubiquitous. But Yubi will also stand for transparency, collaboration, and the power of possibility. From being a disruptor in India’s debt market to marching towards global corporate markets from one product to one holistic product suite with seven products Yubi is the place to unleash potential. Freedom, not fear. Avenues, not roadblocks. Opportunity, not obstacles. About Yubi Yubi, formerly known as CredAvenue, is re-defining global debt markets by freeing the flow of finance between borrowers, lenders, and investors. We are the world's possibility platform for the discovery, investment, fulfillment, and collection of any debt solution. At Yubi, opportunities are plenty and we equip you with tools to seize it. In March 2022, we became India's fastest fintech and most impactful startup to join the unicorn club with a Series B fundraising round of $137 million. In 2020, we began our journey with a vision of transforming and deepening the global institutional debt market through technology. Our two-sided debt marketplace helps institutional and HNI investors find the widest network of corporate borrowers and debt products on one side and helps corporates to discover investors and access debt capital efficiently on the other side. Switching between platforms is easy, which means investors can lend, invest and trade bonds - all in one place. All of our platforms shake up the traditional debt ecosystem and offer new ways of digital finance. Yubi Credit Marketplace - With the largest selection of lenders on one platform, our credit marketplace helps enterprises partner with lenders of their choice for any and all capital requirements. Yubi Invest - Fixed income securities platform for wealth managers & financial advisors to channel client investments in fixed income Financial Services Platform - Designed for financial institutions to manage co-lending partnerships & asset based securitization Spocto - Debt recovery & risk mitigation platform Corpository - Dedicated SaaS solutions platform powered by Decision-grade data, Analytics, Pattern Identifications, Early Warning Signals and Predictions to Lenders, Investors and Business Enterprises So far, we have on-boarded over 17000+ enterprises, 6200+ investors & lenders and have facilitated debt volumes of over INR 1,40,000 crore. Backed by marquee investors like Insight Partners, B Capital Group, Dragoneer, Sequoia Capital, LightSpeed and Lightrock, we are the only-of-its-kind debt platform globally, revolutionizing the segment. At Yubi, People are at the core of the business and our most valuable assets. Yubi is constantly growing, with 1000+ like-minded individuals today, who are changing the way people perceive debt. We are a fun bunch who are highly motivated and driven to create a purposeful impact. Come, join the club to be a part of our epic growth story. About The Role As a Senior DevOps Engineer, you will be part of a highly talented DevOps team who manages the entire infrastructure for Yubi. You will work with development teams to understand their requirements, optimize them to reduce costs, create scripts for creating and configuring them, maintain and monitor the infrastructure. As a financial services firm, security is of utmost concern to our firm and you will ensure that all data handled by the entire platform, key configurations, passwords etc. are secure from leaks. You will ensure that the platform is scaled to meet our user needs and optimally performing at all times and our users get a world class experience using our software products. You will ensure that data, source code and configurations are adequately backed up and prevent loss of data. You will be well versed in tools to automate all such DevOps tasks. Responsibilities Troubleshoot web and backend applications and issues. Good understanding on multi-tier applications. Knowledge on AWS security, Application security, security best practices. SCA analysis, analyzing the security reports, sonarqube profiles and gates. Able to draft solutions to improve security based on reporting. Lead, drive and implement highly scalable, highly available and complex solutions. Up to date with latest devops tools and ecosystem. Excellent written and verbal communication. Requirements Bachelor’s/Master’s degree in Computer Science or equivalent work experience 3-6 years of working experience as DevOps engineer AWS Cloud expertise is a must and primary. Azure/GCP cloud knowledge is a plus. Extensive knowledge and experience with major AWS Services. Advanced AWS networking setup, routing, vpn, cross account networking, use of proxies. Experience with AWS multi account infrastructure. Infrastructure as code using cloudformation or terraform. Containerization – docker/kubernetes/ecs/fargate. Configuration management tools such as chef/ansible/salt. CI/CD - Jenkins/Code pipeline/Code deploy. Basic expertise in scripting languages such as shell, python or nodejs. Adept at Continuous Integration/Continuous Deployment Experience working with source code repos like Gitlab, Github or Bitbucket. Monitoring tools: cloudwatch agent, prometheus, grafana, newrelic, Dynatrace, datadog, openapm..etc ELK knowledge is a plus. Knowledge on chat-ops. Adept at using various operating systems, Windows, Mac and Linux Expertise in using command line tools, AWS CLI, Git, or other programming aws apis. Experience with both sql (rds postgres/mysql) and no-sql databases (mongo), data warehousing (redshift), datalake. Knowledge and experience in instrumentation, metrics and monitoring concepts. Benefits YUBI is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age. Show more Show less

About Us Yubi stands for ubiquitous. But Yubi will also stand for transparency, collaboration, and the power of possibility. From being a disruptor in India’s debt market to marching towards global corporate markets from one product to one holistic product suite with seven products Yubi is the place to unleash potential. Freedom, not fear. Avenues, not roadblocks. Opportunity, not obstacles. About Yubi Yubi, formerly known as CredAvenue, is re-defining global debt markets by freeing the flow of finance between borrowers, lenders, and investors. We are the world's possibility platform for the discovery, investment, fulfilment, and collection of any debt solution. At Yubi, opportunities are plenty and we equip you with tools to seize it. In March 2022, we became India’s fastest fintech and most impactful startup to join the unicorn club with a Series B fundraising round of $137 million. In 2020, we began our journey with a vision of transforming and deepening the global institutional debt market. through technology. Our two-sided debt marketplace helps institutional and HNI investors find the widest network of corporate borrowers and debt products on one side and helps corporates to discover investors and access debt capital efficiently on the other side. Switching between platforms is easy, which means investors can lend, invest and trade bonds - all in one place. All 5 of our platforms shake up the traditional debt ecosystem and offer new ways of digital finance. Yubi Loans – Term loans and working capital solutions for enterprises. Yubi Invest – Bond issuance and investments for institutional and retail participants. Yubi Pool – End-to-end securitisations and portfolio buyouts. Yubi Flow – A supply chain platform that offers trade financing solutions. Yubi Co.Lend – For banks and NBFCs for co-lending partnerships. Currently, we have boarded over 4000+ corporates, 350+ investors and have facilitated debt volumes of over INR. 40,000 crore. Backed by marquee investors like Insight Partners, B Capital Group, Dragoneer, Sequoia Capital, LightSpeed and Lightrock, we are the only-of-its-kind debt platform globally, revolutionising the segment. At Yubi, People are at the core of the business and our most valuable assets. Yubi is constantly growing, with 650+ like-minded individuals today, who are changing the way people perceive debt. We are a fun bunch who are highly motivated and driven to create a purposeful impact. Come, join the club to be a part of our epic growth story. About the Job: The Relationship Manager-Wealth is the ultimate face of the business as (s) he is going to be the first point of contact with the client. (S)he would be responsible for acquiring High Net Worth relationships and managing & retaining such relationships by delivering the best standards of services. (S)he would be expected to establish strong ties with them by designing & implementing their financial plans; and then by ensuring that they receive and execute on the right advice.Key responsibilities: To acquire, build and maintain strong relationships with high-net-worth individuals to understand their financial goals and objectives. To demonstrate expertise in wealth management products, including but not limited to Debentures, Alternative Investment Funds (AIFs) and Portfolio Management Services (PMS), MFs, Insurance, Gsecs, corporate bonds, Commercial Papers, NCD’s PTCs, etc. To educate clients on the features, benefits, and risks associated with various wealth management products.To identify new business opportunities and generate leads through networking and referrals. To drive business growth by effectively cross-selling wealth management products and services to existing clients. To achieve revenue targets and contribute to the overall growth of the private wealth management business. To conduct thorough due diligence on investment products and providers to mitigate risks. To maintain accurate records of client interactions and transactions in accordance with compliance standards. To conduct and assist in organizing seminars, workshops and other business development activities. Requirements Graduate or Master’s Degree in finance, business administration, or a related field preferred with prior experience working in a Private Bank/Wealth Management set up. Should have a proven track record of building and managing relationships with high-net-worth individual’s minimum of 3 years. Should have a strong understanding of wealth management products, Debentures, AIFs and PMS. Strong communication sales and a track record of achieving targets and achieving incentives. Should have excellent communication, presentation, and negotiation skills. Should have the ability to work independently and as part of a team in a fast-paced environment. Having relevant regulatory certifications (e.g., AMFI, NISM) will be an advantage Benefits We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age. Show more Show less

About Us Yubi stands for ubiquitous. But Yubi will also stand for transparency, collaboration, and the power of possibility. From being a disruptor in India’s debt market to marching towards global corporate markets from one product to one holistic product suite with seven products Yubi is the place to unleash potential. Freedom, not fear. Avenues, not roadblocks. Opportunity, not obstacles. Yubi, formerly known as CredAvenue, is re-defining global debt markets by freeing the flow of finance between borrowers, lenders, and investors. We are the world's possibility platform for the discovery, investment, fulfillment, and collection of any debt solution. At Yubi, opportunities are plenty and we equip you with tools to seize it. In March 2022, we became India's fastest fintech and most impactful startup to join the unicorn club with a Series B fundraising round of $137 million. In 2020, we began our journey with a vision of transforming and deepening the global institutional debt market through technology. Our two-sided debt marketplace helps institutional and HNI investors find the widest network of corporate borrowers and debt products on one side and helps corporates to discover investors and access debt capital efficiently on the other side. Switching between platforms is easy, which means investors can lend, invest and trade bonds - all in one place. All of our platforms shake up the traditional debt ecosystem and offer new ways of digital finance. Yubi Credit Marketplace - With the largest selection of lenders on one platform, our credit marketplace helps enterprises partner with lenders of their choice for any and all capital requirements. Yubi Invest - Fixed income securities platform for wealth managers & financial advisors to channel client investments in fixed income Financial Services Platform - Designed for financial institutions to manage co-lending partnerships & asset based securitization Spocto - Debt recovery & risk mitigation platform Corpository - Dedicated SaaS solutions platform powered by Decision-grade data, Analytics, Pattern Identifications, Early Warning Signals and Predictions to Lenders, Investors and Business Enterprises So far, we have on-boarded over 17000+ enterprises, 6200+ investors & lenders and have facilitated debt volumes of over INR 1,40,000 crore. Backed by marquee investors like Insight Partners, B Capital Group, Dragoneer, Sequoia Capital, LightSpeed and Lightrock, we are the only-of-its-kind debt platform globally, revolutionizing the segment. At Yubi, People are at the core of the business and our most valuable assets. Yubi is constantly growing, with 1000+ like-minded individuals today, who are changing the way people perceive debt. We are a fun bunch who are highly motivated and driven to create a purposeful impact. Come, join the club to be a part of our epic growth story. Role and Responsibilities Developing a revolutionary finance marketplace product that includes design, user experience, and business logic to ensure the product is easy to use, appealing, and effective. Ensure that the implementation adheres to defined specs and processes in the PRD Own end-to-end quality of deliverables during all phases of the software development lifecycle. Work with managers, leads and peers to come up with implementation options. Ability to function effectively in a fast-paced environment and manage continuously changing business needs Mentor junior engineers and foster innovation within the team. Design and develop the pod’s software components and systems. Evaluate and recommend tools, technologies, and processes, driving adoption to ensure high-quality products. Requirements Minimum 3+ years of experience in Backend development, delivering enterprise-class web applications and services. Expertise in Java technologies including Spring, Hibernate, and Kafka. Strong knowledge of NoSQL and RDBMS, with expertise in schema design Familiarity with Kubernetes deployment and managing CI/CD pipelines. Ability to function effectively in a fast-paced environment and manage continuously changing business needs. Experience with microservices architecture and RESTful APIs. Familiarity with monitoring and logging tools (Prometheus, Grafana, ELK stack). Competent in software engineering tools (e.g., Java build tools) and best practices (e.g., unit testing, test automation, continuous integration). Experience with the Cloud technologies of AWS and GCP and developing secure applications Strong understanding of the software development lifecycle and agile methodologies Benefits YUBI is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age. Show more Show less

About Us Yubi stands for ubiquitous. But Yubi will also stand for transparency, collaboration, and the power of possibility. From being a disruptor in India’s debt market to marching towards global corporate markets from one product to one holistic product suite with seven products Yubi is the place to unleash potential. Freedom, not fear. Avenues, not roadblocks. Opportunity, not obstacles. Yubi, formerly known as CredAvenue, is re-defining global debt markets by freeing the flow of finance between borrowers, lenders, and investors. We are the world's possibility platform for the discovery, investment, fulfillment, and collection of any debt solution. At Yubi, opportunities are plenty and we equip you with tools to seize it. In 2020, we began our journey with a vision of transforming and deepening the global institutional debt market through technology. Our two-sided debt marketplace helps institutional and HNI investors find the widest network of corporate borrowers and debt products on one side and helps corporates to discover investors and access debt capital efficiently on the other side. Switching between platforms is easy, which means investors can lend, invest and trade bonds - all in one place. All of our platforms shake up the traditional debt ecosystem and offer new ways of digital finance. We are a fun bunch who are highly motivated and driven to create a purposeful impact. Come, join the club to be a part of our epic growth story. Key Responsibilities: Prepare and send invoices to customers/clients in a timely manner, adhering to the company's standard operating procedures (SOP). Maintain precise records of all incoming payments and reconcile any discrepancies against expected payments. Collaborate with business teams to ensure timely collection. Update daily, weekly, and monthly trackers, and prepare MIS reports related to revenue accounting and receivables. Assist in month-end and quarter-end closing activities, including the preparation of monthly accounts receivable accruals. Support year-end and interim audits. Prepare statutory filings pertaining to GST and TDS. Demonstrate knowledge of e-invoicing as per GST requirements. Handle and oversee the execution of investment transactions (redemptions and purchases) approved by the investment committee of the Board of Directors. Ensure proper accounting and computation of profit and loss (P&L) of investments on a daily basis. Demonstrate proficiency in MS Office applications, particularly Excel. Qualifications and Skills: Education: M. Com or CA-Inter Experience: 3 to 7 years of relevant experience in revenue and investment accounting, excluding experience in outsourcing companies, KPOs, or BPOs. Accounting Knowledge: Strong understanding of revenue recognition principles, accounts receivable management, and investment accounting. Analytical Skills: Ability to analyse financial data, identify trends, and provide insights to support decision-making. Show more Show less

About Us Yubi stands for ubiquitous. But Yubi will also stand for transparency, collaboration, and the power of possibility. From being a disruptor in India’s debt market to marching towards global corporate markets from one product to one holistic product suite with seven products Yubi is the place to unleash potential. Freedom, not fear. Avenues, not roadblocks. Opportunity, not obstacles. About Yubi Yubi, formerly known as CredAvenue, is re-defining global debt markets by freeing the flow of finance between borrowers, lenders, and investors. We are the world's possibility platform for the discovery, investment, fulfillment, and collection of any debt solution. At Yubi, opportunities are plenty and we equip you with tools to seize it. In March 2022, we became India's fastest fintech and most impactful startup to join the unicorn club with a Series B fundraising round of $137 million. In 2020, we began our journey with a vision of transforming and deepening the global institutional debt market through technology. Our two-sided debt marketplace helps institutional and HNI investors find the widest network of corporate borrowers and debt products on one side and helps corporates to discover investors and access debt capital efficiently on the other side. Switching between platforms is easy, which means investors can lend, invest and trade bonds - all in one place. All of our platforms shake up the traditional debt ecosystem and offer new ways of digital finance. Yubi Credit Marketplace - With the largest selection of lenders on one platform, our credit marketplace helps enterprises partner with lenders of their choice for any and all capital requirements. Yubi Invest - Fixed income securities platform for wealth managers & financial advisors to channel client investments in fixed income Financial Services Platform - Designed for financial institutions to manage co-lending partnerships & asset based securitization Spocto - Debt recovery & risk mitigation platform Corpository - Dedicated SaaS solutions platform powered by Decision-grade data, Analytics, Pattern Identifications, Early Warning Signals and Predictions to Lenders, Investors and Business Enterprises So far, we have on-boarded over 17000+ enterprises, 6200+ investors & lenders and have facilitated debt volumes of over INR 1,40,000 crore. Backed by marquee investors like Insight Partners, B Capital Group, Dragoneer, Sequoia Capital, LightSpeed and Lightrock, we are the only-of-its-kind debt platform globally, revolutionizing the segment. At Yubi, People are at the core of the business and our most valuable assets. Yubi is constantly growing, with 1000+ like-minded individuals today, who are changing the way people perceive debt. We are a fun bunch who are highly motivated and driven to create a purposeful impact. Come, join the club to be a part of our epic growth story. As Senior Technical Delivery Manager you are leading multiple cross-functional projects from definition to launch. They would be accountable to ensure customer engagements/Engineering Deliverables across Products that are under your or team's span of control are complete, consistent, high quality, on time and deliver valued outcomes. Contribute to the continual improvement of Global Delivery and Practice business processes as well as the maturing of the portfolio, capabilities, expertise, best practices and solution. Requirements What You'll Do End to end ownership of cross-functional projects, including scope definition, roadmap planning, resource planning and project execution for Multiple Products· Work closely with business and other Engineering Stakeholders to define the product and provide updates on the program. Hands-on in driving the delivery of critical business initiatives, managing all aspects of the project such as project planning, requirements definition, risk management, communication, implementation. Identify innovative solutions to project deadlocks and resolving issues and constraints through consensus and sound judgment. Managing Multiple Stakeholders, cross team, Cross Project Implementation and Customer Deliverables. STDM will be responsible for making delivery decisions, achieving tactical goals while retaining a strategic focus· Guiding in all phases of the projects such as Requirements gathering, Scoping, Planning, Influencing, Development, QA, Bug fix, deployment and metrics tracking. Should Participate, drive, and deliver using the Agile Scrum software development methodology· Should be able to Facilitating discussion, decision making, and conflict resolution· Should be able to Assist teams to adoption agile Manifesto Responsible for timely agile product delivery and continuous improvement of agile execution· Coordinate across cross-functional teams, proactively identifying dependencies and risks between different teams Create risk impact matrix and mitigate the high impact risks by applying risk mitigating strategies· Weekly reporting sprint health status to higher management· Experience working with Third Party integrations, Commitments closures. Participate in user and product research exercises/workshops· Prepared business models, flowcharts, and diagrams· Tracking progress using tools· Certified Scrum Master or Agile certification a plus Bachelor's degree in Computer Science, Engineering, or related technical field· Experience working on Startup Product(B2B,B2C,Saas Space) At least 7 + years of Technical Program Management experience in a related industry· Experience managing projects across cross-functional teams, building sustainable processes and coordinating release schedules· 3+ years of technical program management experience· Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules· Reporting to stake holders. What You'll Need Bachelor's degree in Computer Science, Engineering, or related technical field· Experience working on Start-up Product(B2B,B2C,Saas Space) Good understanding of project and program management with 10+ yrs. of experience in a fast-paced environment taking a product through its complete life cycle and delivering highly scalable and robust systems. 5+ years of experience working directly with engineering teams and interface with working with customers. Experience managing projects across cross-functional teams, building sustainable processes and coordinating release schedules· Good interpersonal and communication skills· Ability to influence without authority· Obsession with customer experience - Attention to detail coupled with ability to think abstractly· Provide leadership and direction to the Delivery teams. Handle Operational issues related to the delivery center. Technology background, especially in a service-oriented environment with a deep understanding of software development. Proven track record of leading large cross-functional projects. Ability to build strong relationships with stakeholders and key partners for the program· Good judgment, especially relevant in balancing long-term strategic investments with near term business goals. Able to provide architectural guidance and direction throughout the project life cycle. Ability to communicate clearly and effectively with developers, business owners, and senior business leaders. Exceptional customer relationship skills including the ability to discover the true requirements underlying feature requests, recommend alternative technical and business approaches, and lead engineering efforts to meet aggressive timelines with optimal solution8+ years of industry experience. Personal Qualities And Attributes Effective leadership, interpersonal communication skills (written and verbal) Good knowledge of techniques for planning, monitoring and controlling projects· Good knowledge of budgeting and resource allocations procedures· Proactive in pre-empting issues and problems· Consultative and highly communicative within the Consultancy Show more Show less

About Us Yubi stands for ubiquitous. But Yubi will also stand for transparency, collaboration, and the power of possibility. From being a disruptor in India’s debt market to marching towards global corporate markets from one product to one holistic product suite with seven products Yubi is the place to unleash potential. Freedom, not fear. Avenues, not roadblocks. Opportunity, not obstacles. Role: Technical Project Analyst Location: Chennai About YUBI Yubi, formerly known as CredAvenue, is re-defining global debt markets by freeing the flow of finance between borrowers, lenders, and investors. We are the world's possibility platform for the discovery, investment, fulfilment, and collection of any debt solution. At Yubi, opportunities are plenty and we equip you with tools to seize it. In March 2022, we became India’s fastest fintech and most impactful startup to join the unicorn club with a Series B fundraising round of $137 million. In 2020, we began our journey with a vision of transforming and deepening the global institutional debt market through technology. Our two-sided debt marketplace helps institutional and HNI investors find the widest network of corporate borrowers and debt products on one side and helps corporates to discover investors and access debt capital efficiently on the other side. Switching between platforms is easy, which means investors can lend, invest and trade bonds - all in one place. All 5 of our platforms shake up the traditional debt ecosystem and offer new ways of digital finance. Yubi Loans – Term loans and working capital solutions for enterprises. Yubi Invest – Bond issuance and investments for institutional and retail participants. Yubi Pool– End-to-end securitisations and portfolio buyouts. Yubi Flow – A supply chain platform that offers trade financing solutions Yubi Co.Lend – For banks and NBFCs for co-lending partnerships Currently, we have boarded over 4000+ corporates, 350+ investors and have facilitated debt volumes of over INR 40,000 crore. Backed by marquee investors like Insight Partners, B Capital Group, Dragoneer, Sequoia Capital, LightSpeed and Lightrock, we are the only-of-its-kind debt platform globally, revolutionizing the segment. At Yubi, People are at the core of the business and our most valuable assets. Yubi is constantly growing, with 650+ like-minded individuals today, who are changing the way people perceive debt. We are a fun bunch who are highly motivated and driven to create a purposeful impact. Come, join the club to be a part of our epic growth story. Job Description: The Technical Project Analyst is responsible for managing and coordinating technical projects for the organization. They work closely with technical teams to ensure that projects are completed on time, within budget, and to the required quality standards. The Technical Project Analyst also communicates project status updates to key stakeholders and provides recommendations to improve project performance. Responsibilities Developing delivery /engineering team objectives, involving all relevant stakeholders, and ensuring technical delivery is facilitated by working with the TM,EM Develop a detailed sprint plan to track progress Monitor project progress against project plans and make adjustments as necessary Ensure resolution of dependencies and track them to closure Use appropriate verification techniques to manage changes in sprint scope, schedule Measure project performance using appropriate systems, tools, and techniques Report and escalate to management as needed Manage the relationship with teams Identify potential risks and issues that may impact project delivery, and develop and implement mitigation plans Create and maintain comprehensive project documentation Facilitating agile ceremonies and removing any impediments in team Act as an agile coach for the team Good mix of both business and technical background to be able to interact assist with different teams effectively. Certified Scrum Master or Agile certification a plus Requirements Must Have: Bachelor's degree in Computer Science Engineering or related technical field Experience working on Start-up Product(B2B,B2C,Saas Space) Experience managing projects across cross-functional teams, building sustainable processes and coordinating release schedules 2-4 years of experience with any of these skills ( Developer,QA, Product or any technical stream of SDLC) Experience in managing projects using project management software such as JIRA, Trello, or Asana Ability to work independently and manage multiple priorities Excellent communication and interpersonal skills We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age. Show more Show less

About Us Yubi stands for ubiquitous. But Yubi will also stand for transparency, collaboration, and the power of possibility. From being a disruptor in India’s debt market to marching towards global corporate markets from one product to one holistic product suite with seven products Yubi is the place to unleash potential. Freedom, not fear. Avenues, not roadblocks. Opportunity, not obstacles. Role: Technical Project Analyst Location: Chennai About YUBI Yubi, formerly known as CredAvenue, is re-defining global debt markets by freeing the flow of finance between borrowers, lenders, and investors. We are the world's possibility platform for the discovery, investment, fulfilment, and collection of any debt solution. At Yubi, opportunities are plenty and we equip you with tools to seize it. In March 2022, we became India’s fastest fintech and most impactful startup to join the unicorn club with a Series B fundraising round of $137 million. In 2020, we began our journey with a vision of transforming and deepening the global institutional debt market through technology. Our two-sided debt marketplace helps institutional and HNI investors find the widest network of corporate borrowers and debt products on one side and helps corporates to discover investors and access debt capital efficiently on the other side. Switching between platforms is easy, which means investors can lend, invest and trade bonds - all in one place. All 5 of our platforms shake up the traditional debt ecosystem and offer new ways of digital finance. Yubi Loans – Term loans and working capital solutions for enterprises. Yubi Invest – Bond issuance and investments for institutional and retail participants. Yubi Pool– End-to-end securitisations and portfolio buyouts. Yubi Flow – A supply chain platform that offers trade financing solutions Yubi Co.Lend – For banks and NBFCs for co-lending partnerships Currently, we have boarded over 4000+ corporates, 350+ investors and have facilitated debt volumes of over INR 40,000 crore. Backed by marquee investors like Insight Partners, B Capital Group, Dragoneer, Sequoia Capital, LightSpeed and Lightrock, we are the only-of-its-kind debt platform globally, revolutionizing the segment. At Yubi, People are at the core of the business and our most valuable assets. Yubi is constantly growing, with 650+ like-minded individuals today, who are changing the way people perceive debt. We are a fun bunch who are highly motivated and driven to create a purposeful impact. Come, join the club to be a part of our epic growth story. Job Description: The Technical Project Analyst is responsible for managing and coordinating technical projects for the organization. They work closely with technical teams to ensure that projects are completed on time, within budget, and to the required quality standards. The Technical Project Analyst also communicates project status updates to key stakeholders and provides recommendations to improve project performance. Responsibilities Developing delivery /engineering team objectives, involving all relevant stakeholders, and ensuring technical delivery is facilitated by working with the TM,EM Develop a detailed sprint plan to track progress Monitor project progress against project plans and make adjustments as necessary Ensure resolution of dependencies and track them to closure Use appropriate verification techniques to manage changes in sprint scope, schedule Measure project performance using appropriate systems, tools, and techniques Report and escalate to management as needed Manage the relationship with teams Identify potential risks and issues that may impact project delivery, and develop and implement mitigation plans Create and maintain comprehensive project documentation Facilitating agile ceremonies and removing any impediments in team Act as an agile coach for the team Good mix of both business and technical background to be able to interact assist with different teams effectively. Certified Scrum Master or Agile certification a plus Must Have: Bachelor's degree in Computer Science Engineering or related technical field Experience working on Start-up Product(B2B,B2C,Saas Space) Experience managing projects across cross-functional teams, building sustainable processes and coordinating release schedules 1-3 years of experience with any of these skills ( Developer,QA, Product or any technical stream of SDLC) Experience in managing projects using project management software such as JIRA, Trello, or Asana Ability to work independently and manage multiple priorities Excellent communication and interpersonal skills We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age. Show more Show less

About Us Yubi stands for ubiquitous. But Yubi will also stand for transparency, collaboration, and the power of possibility. From being a disruptor in India’s debt market to marching towards global corporate markets from one product to one holistic product suite with seven products Yubi is the place to unleash potential. Freedom, not fear. Avenues, not roadblocks. Opportunity, not obstacles. Yubi, formerly known as CredAvenue, is re-defining global debt markets by freeing the flow of finance between borrowers, lenders, and investors. We are the world's possibility platform for the discovery, investment, fulfillment, and collection of any debt solution. At Yubi, opportunities are plenty and we equip you with tools to seize it. In March 2022, we became India's fastest fintech and most impactful startup to join the unicorn club with a Series B fundraising round of $137 million. In 2020, we began our journey with a vision of transforming and deepening the global institutional debt market through technology. Our two-sided debt marketplace helps institutional and HNI investors find the widest network of corporate borrowers and debt products on one side and helps corporates to discover investors and access debt capital efficiently on the other side. Switching between platforms is easy, which means investors can lend, invest and trade bonds - all in one place. All of our platforms shake up the traditional debt ecosystem and offer new ways of digital finance. Yubi Credit Marketplace - With the largest selection of lenders on one platform, our credit marketplace helps enterprises partner with lenders of their choice for any and all capital requirements. Yubi Invest - Fixed income securities platform for wealth managers & financial advisors to channel client investments in fixed income Financial Services Platform - Designed for financial institutions to manage co-lending partnerships & asset based securitization Spocto - Debt recovery & risk mitigation platform Corpository - Dedicated SaaS solutions platform powered by Decision-grade data, Analytics, Pattern Identifications, Early Warning Signals and Predictions to Lenders, Investors and Business Enterprises So far, we have on-boarded over 17000+ enterprises, 6200+ investors & lenders and have facilitated debt volumes of over INR 1,40,000 crore. Backed by marquee investors like Insight Partners, B Capital Group, Dragoneer, Sequoia Capital, LightSpeed and Lightrock, we are the only-of-its-kind debt platform globally, revolutionizing the segment. At Yubi, People are at the core of the business and our most valuable assets. Yubi is constantly growing, with 1000+ like-minded individuals today, who are changing the way people perceive debt. We are a fun bunch who are highly motivated and driven to create a purposeful impact. Come, join the club to be a part of our epic growth story. About Role: You will play a critical role in shaping the future of our organization by hiring top technical talent to drive innovation and growth. You’ll work closely with the leadership team, hiring managers, and stakeholders to identify, attract, and onboard skilled professionals in roles ranging from software engineering to data science and DevOps. Key Responsibilities: End-to-End Recruitment: Manage the complete recruitment cycle for technical roles, including sourcing, screening, scheduling interviews, and extending offers. Handle niche and high-demand roles such as Backend Developers, Frontend Developers, DevOps Engineers, SREs, Data Scientists, Product Managers, and other technology-driven positions. Sourcing Talent: Proactively source candidates through various channels such as LinkedIn, job boards, employee referrals, and professional networks. Build and maintain a robust talent pipeline for immediate and future hiring needs. Stakeholder Management: Collaborate closely with hiring managers and team leads to understand role requirements and tailor recruitment strategies. Provide timely updates and insights on hiring progress and market trends. Candidate Experience: Ensure a positive and professional experience for all candidates throughout the recruitment process. Act as a brand ambassador, effectively communicating Yubi's vision and values. Data and Metrics: Maintain accurate records in the Applicant Tracking System (ATS). Provide insights and reports on recruitment metrics, such as time-to-fill, offer acceptance rates, and sourcing effectiveness. Qualifications and Skills: Bachelor's degree in Human Resources, Business Administration, or related field. 3-8 years of experience in technical recruitment, preferably in FinTech or product-based companies. Strong knowledge of technical roles, technologies, and hiring trends in the industry. Proficiency in using ATS tools and recruitment platforms. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and manage multiple roles simultaneously. Strong organizational and analytical skills with an eye for detail. Why Join Yubi? Be part of a high-growth FinTech environment that values innovation and collaboration. Work with industry leaders and cutting-edge technology. Opportunities for career growth and professional development. Competitive compensation and benefits. YUBI is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age. Show more Show less

About Us Yubi stands for ubiquitous. But Yubi will also stand for transparency, collaboration, and the power of possibility. From being a disruptor in India’s debt market to marching towards global corporate markets from one product to one holistic product suite with seven products Yubi is the place to unleash potential. Freedom, not fear. Avenues, not roadblocks. Opportunity, not obstacles. Yubi, formerly known as CredAvenue, is re-defining global debt markets by freeing the flow of finance between borrowers, lenders, and investors. We are the world's possibility platform for the discovery, investment, fulfillment, and collection of any debt solution. At Yubi, opportunities are plenty and we equip you with tools to seize it. In 2020, we began our journey with a vision of transforming and deepening the global institutional debt market through technology. Our two-sided debt marketplace helps institutional and HNI investors find the widest network of corporate borrowers and debt products on one side and helps corporates to discover investors and access debt capital efficiently on the other side. Switching between platforms is easy, which means investors can lend, invest and trade bonds - all in one place. All of our platforms shake up the traditional debt ecosystem and offer new ways of digital finance. We are a fun bunch who are highly motivated and driven to create a purposeful impact. Come, join the club to be a part of our epic growth story. Job title : Assistant Manager - Customer Support Location : Chennai Roles and responsibilities Lead the daily operations of the customer support team, ensuring prompt and effective resolution of customer queries. Supervise, mentor, and train team members to maintain high service standards and continuous professional development. Act as the escalation point for complex or unresolved customer issues, ensuring satisfactory resolutions. Develop, implement, and refine customer support processes, policies, and best practices. Monitor key performance indicators (KPIs) and generate regular reports to track team productivity and service quality. Collaborate with cross-functional teams such as Sales, Marketing, and Product to align customer feedback with business improvements. Identify areas for improvement in customer service delivery and recommend innovative solutions. Ensure compliance with company standards and industry regulations, maintaining customer data privacy and security. Oversee the integration and effective use of customer support tools and technologies. Foster a positive, customer-centric culture while continuously striving to enhance overall customer satisfaction and loyalty. Show more Show less