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3.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Position Summary... Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales. Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities. Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices. What you'll do... About Team : This is the team which builds reusable technologies that aid in acquiring customers, onboarding and empowering merchants besides ensuring a seamless experience for both these stakeholders. We also optimize tariffs and assortment, adhering to the Walmart philosophy - Everyday Low Cost. In addition to ushering in affordability, we also create personalized experiences for customers the omnichannel way, across all channels - in-store, on the mobile app and websites. Marketplace is the gateway to domestic and international Third-Party sellers; we enable them to manage their end-to-end onboarding, catalog management, order fulfilment, return ; refund management. Our team is responsible for design, development, and operations of large-scale distributed systems by leveraging cutting-edge technologies in web/mobile, cloud, big data ; AI/ML. We interact with multiple teams across the company to provide scalable robust technical solutions. What you'll do: 3-6 years of experience building highly scalable, high performance, responsive web applications Good foundation in data structures, algorithms and design patterns Strong understanding of Javascript, NodeJS, and Frontend frameworks Good Experience of React and Redux Experience using OO and Functional Programming paradigm Understands whole product, its modules, and the interrelationship between them while being an expert in the assigned component or module Helps in designing interfaces and information exchange between modules Possesses advanced domain knowledge and shows great customer focus Demonstrates clarity of thinking to work through limited information and vague problem definitions Good with processes/methodologies and Skilled in build, release ; deployment processes Understanding and adapting frontend security and performance best practices What you'll bring: Experience in TypeScript Good in breaking down problems and estimate time for development tasks. Shows the ability to effectively delegate work. Experience with NodeJs Frameworks (Express / Hapi) Full stack experience with Java/JEE backend, with exposure to work with GQL, APIs System Performance mindset with good understanding for the best practises and reusable patterns About Walmart Global Tech Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. Thats what we do at Walmart Global Tech. Were a team of software engineers, data scientists, cybersecurity experts and service professionals within the worlds leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail. Flexible, hybrid work We use a hybrid way of working with primary in office presence coupled with an optimal mix of virtual presence. We use our campuses to collaborate and be together in person, as business needs require and for development and networking opportunities. This approach helps us make quicker decisions, remove location barriers across our global team, be more flexible in our personal lives. Benefits Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more. Belonging We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone. At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone isand feelsincluded, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, were able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate. Equal Opportunity Employer Walmart, Inc., is an Equal Opportunities Employer By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions while being welcoming of all people. Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum Qualifications:Option 1: Bachelor's degree in computer science, information technology, engineering, information systems, cybersecurity, or related area and 2years’ experience in software engineering or related area at a technology, retail, or data-driven company. Option 2: 4 years’ experience in software engineering or related area at a technology, retail, or data-driven company. Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Certification in Security+, Network+, GISF, GSEC, CISSP, or CCSP, Master’s degree in Computer Science, Information Technology, Engineering, Information Systems, Cybersecurity, or related area Primary Location... BLOCK- 1, PRESTIGE TECH PACIFIC PARK, SY NO. 38/1, OUTER RING ROAD KADUBEESANAHALLI, , India R-2223609
Posted 3 weeks ago
0 years
0 Lacs
South Delhi, Delhi, India
On-site
We're hiring Retail Store Associates at ATHLETIFREAK – a luxury performance-wear brand built for movement, precision, and passion. As we gear up to launch our first flagship store in Delhi, we’re looking for energetic, fitness-oriented individuals who can bring our brand to life on the shop floor. Whether you come from a sports or premium/luxury retail background , if you have a strong sense of style, confidence, and a customer-first mindset. Role: Retail Store Associate 📍 Location: Select Citywalk, Delhi 🕒 Full-time, In-Store What we’re looking for: – A genuine passion for fitness, movement, or sport – Prior experience in retail (sportswear, fashion, or luxury preferred) – Confident, well-groomed, and high-energy personality – Strong communication skills and customer service instinct – A team player with attention to detail If you (or someone you know) fits the bill and wants to be part of a disruptive, design-forward brand — drop us a message or apply directly. Let’s build something epic. 💥 #hiring #retailjobs #athletifreak #storeassociate #delhijobs #luxuryretail #sportswear
Posted 3 weeks ago
0.0 - 4.0 years
0 - 0 Lacs
Panaji, Goa
On-site
WE'RE HIRING — BRAND ARCHITECT — EVENTS & CONFERENCES - URGENT REQUIREMENT! Are you passionate, driven, and ready to bring BIG ideas to life? Do you dream in events, designs, lights, and storytelling? Then it’s time to LEVEL UP your career with a team that creates unforgettable experiences! We are on the hunt for enthusiastic and talented individuals who thrive in a fast-paced, high-energy environment. This is not your average 9-5 Job — #team_passion_studio is where the magic of events, creativity, and execution come together. CURRENT OPENINGS (IMMEDIATE JOINERS PREFERRED): CLIENT SERVICING – EVENTS - You eat deadlines for breakfast and charm clients by lunch? Let’s talk! 1) Handle briefs, build strong relationships, and ensure flawless delivery. 2) Be the bridge between the client and our creative/production teams. 3) Must be energetic, communicative, and solutions-focused. 4) Experience: 5-6 years in events/media preferred. WEDDING DÉCOR DESIGNER - Got an eye for elegance, drama, and unforgettable setups? We’re looking for your vision! 1) Understand luxury wedding aesthetics and design stunning decor concepts. 2) Work closely with production to bring your visual vision to life. 3) Must have a flair for colors, materials, and mood boards. 4) Experience: 5+ years in wedding design/styling. PHOTO & VIDEO EDITOR - Turn raw moments into cinematic magic. If you live on Adobe Suite, you're our person. 1) Tell stories through your edits! Work with raw footage and transform it into compelling narratives. 2) Proficiency in Adobe Premiere Pro, After Effects, Photoshop a must. 3) Experience: 4-5 years in event, wedding, or commercial editing. CREATIVE DESIGNER - Bring ideas to life with visuals that wow. Creativity isn’t just a skill—it’s your DNA. 1) Design for social media, event branding, invitations, stage layouts, and more. 2) Strong with Adobe Illustrator, Photoshop, Corel Draw and InDesign. 3) Must have a killer portfolio and strong conceptual thinking. 4) Experience: 5-6 years in agency or event design. EVENTS PRODUCTION MANAGER - A wizard behind the curtain who knows how to make everything run like clockwork. 1) On-ground expert to handle end-to-end event production, vendor coordination, and team management. 2) Should know how to manage tight timelines and deliver flawless setups. 3)Experience: 5+ years in event production (corporate/weddings/concerts) What we need: Enthusiastic self-starters Experience in the events/creative industry preferred Ability to thrive under pressure Ready to hustle and make awesome things happen Location: Panajim - Goa Apply Now: [info@thepassionstudio.in] Mob - 9307845701 / 9226076883 Immediate Hiring – Don’t Wait! If you’re looking for just a job, this isn’t it. But if you want to create epic experiences with a team that lives and breathes events — WELCOME TO THE CREW Job Type: Full-time Pay: ₹30,000.00 - ₹75,000.00 per month Benefits: Cell phone reimbursement Health insurance Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Yearly bonus Experience: Events management: 4 years (Required) Work Location: In person
Posted 3 weeks ago
0 years
0 Lacs
Hyderabad, Telangana, India
On-site
About McDonald’s: One of the world’s largest employers with locations in more than 100 countries, McDonald’s Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe. Position Summary: Technical Product Analyst – Cloud ERP This opportunity is part of the Global Technology Enterprise Products & Platforms (EPP) Team, focused on Cloud ERP, where our vision is to “Always be a... people led, product centric, future focused & trusted technology partner of choice”. The Technical Analyst supports the Technical Product Management leadership in technical / IT related delivery topics (e.g., trade-offs in implementation approaches, tech stack selection) and provides technical guidance for developers / squad members. Manages the output (quality and efficiency) of external vendor squads to ensure they are delivering to the standards required by McD. Participate in roadmap and backlog preparation. Builds and maintains technical process flows and solution architecture diagrams on Product level. Leads acceptance criteria creation and validation of development work. Supports hiring and development of engineers. This position reports to the Sr. Technical Product Manager. Who we’re looking for: Responsibilities & Accountabilities: Product roadmap and backlog preparation In partnership with the TPM, participate in roadmap and backlog prioritization, providing technical perspectives towards translating Epic into user stories for the Develop team to work on, as well as backlog refinement processes. Agile ceremonies Attend all product team ceremonies and act as leader of the Software Development Engineers Technical solutioning and feature development / releases: Works with boundary and integration systems to troubleshoot and mitigate any source/destination issues and requirements. Work and support with Business Users and Product Teams on Incident Management/Request Management/Problem Management /Change Management and Knowledge Management. Analyze Patches and plan patch deployment activities. Working on market requirements, designing solutions, and assessing technical issues and working on resolutions with Team. Collaborate with other technology teams including internal teams, service provider and vendors. Ensure application service levels are maintained as per agreed standards. Accountable for the deployment of new features including QA, push to production and defect remediation. Ensure code development is in line with the architectural, quality and security standards and best practices. Maintain documentation standards for all software and lead acceptance criteria validation of development work. Ensure product delivery is done to a high standard with high performance across latency and scalability, extensibility, and security. Qualifications Basic Qualifications: Bachelor’s degree in computer science or engineering. Knowledge of Agile software development process including application of Agile techniques and delivery practices and promoting adoption of Agile methodologies to secure outcome-driven mindset in product teams. Oracle Technical certifications preferred. Technical expert skills in Oracle Cloud ERP and areas such as: Oracle API’s, SQL, XML, PLSQL, OTBI / BIP / FRS reports, FBDI, ADFDI, BPM workflows, BI Extract for FTP, Integration and Personalization, Oracle Fusion Data Intelligence (FDI). Skilled in ESS Jobs, OM Extensions, Flex Fields (DFF, EFF, KFF), Lookups, Value sets, and Fusion Apps functional setup manager configurations. Expertise in DevOps, Security and Systems Performance desirable. Foundational expertise in security: security standards, SSO, SAML, OAUTH, etc. Understanding of Cloud architecture and ERP cloud security. Knowledge of Oracle ERP Cloud Finance modules – Payables, Receivables, General ledger, Cash Management, Assets, Projects etc. Work location: Hyderabad, India Work pattern: Full time role. Work mode: Hybrid. Additional Information: McDonald’s is committed to providing qualified individuals with disabilities with reasonable accommodations to perform the essential functions of their jobs. McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. McDonald’s Capability Center India Private Limited (“ McDonald’s in India ”) is a proud equal opportunity employer and is committed to hiring a diverse workforce and sustaining an inclusive culture. At McDonald’s in India, employment decisions are based on merit, job requirements, and business needs, and all qualified candidates are considered for employment. McDonald’s in India does not discriminate based on race, religion, colour, age, gender, marital status, nationality, ethnic origin, sexual orientation, political affiliation, veteran status, disability status, medical history, parental status, genetic information, or any other basis protected under state or local laws. Nothing in this job posting or description should be construed as an offer or guarantee of employment.
Posted 3 weeks ago
0 years
0 Lacs
Gurugram, Haryana, India
On-site
Ever wondered what it’s like to be a founder before you’re actually one? Welcome to the Komma Founder’s Office Internship. (This isn’t coffee runs and PPTs. This is real-world, founder-level hustle.) 📍 The Role: Founders’ Office Intern 📍 Duration: 6 months, full-time, in-person (Gurgaon) 📍 Stipend: upto ₹25,000 per month (and scales with your impact) About us: We’re Komma Technologies, building a stealth-mode, AI-first startup in Education space . Our founding team : an IIM grad & Chartered Accountant (AIR 10), a veteran CTO with deep tech expertise, and an entrepreneur who studied at HEC Paris & trained by Mukesh Bansal. What you’ll do: Everything. Literally. Market research. Product launches. Building viral social media. Selling. Legal negotiations. Hiring. Mastering AI tools. High autonomy. Real and intense. Who do we want? An insanely curious, default aggressive hustler who doesn’t wait for instructions—someone who’s always asking, “What should I break, fix, or build next?” If you’re AI-native, ambitious AF, and crave real-world founder apprenticeship, this is it. Perks (beyond bragging rights): * Direct mentorship from high-achiever founders. * Master cutting-edge AI tools and high-learning environment. * Opportunity to become a founding team member Ready to level-up? This ain’t your average internship—it’s your shot at early-stage founder magic - High Upside, High ownership, High growth. Apply here: https://forms.gle/TVL4eqP7iCujWc5Z7 (Let’s build something epic together.)
Posted 3 weeks ago
0 years
0 Lacs
Tamil Nadu, India
On-site
About Us Yubi stands for ubiquitous. But Yubi will also stand for transparency, collaboration, and the power of possibility. From being a disruptor in India’s debt market to marching towards global corporate markets from one product to one holistic product suite with seven products Yubi is the place to unleash potential. Freedom, not fear. Avenues, not roadblocks. Opportunity, not obstacles. Yubi, formerly known as CredAvenue, is re-defining global debt markets by freeing the flow of finance between borrowers, lenders, and investors. We are the world's possibility platform for the discovery, investment, fulfillment, and collection of any debt solution. At Yubi, opportunities are plenty and we equip you with tools to seize it. In 2020, we began our journey with a vision of transforming and deepening the global institutional debt market through technology. Our two-sided debt marketplace helps institutional and HNI investors find the widest network of corporate borrowers and debt products on one side and helps corporates to discover investors and access debt capital efficiently on the other side. Switching between platforms is easy, which means investors can lend, invest and trade bonds - all in one place. All of our platforms shake up the traditional debt ecosystem and offer new ways of digital finance. We are a fun bunch who are highly motivated and driven to create a purposeful impact. Come, join the club to be a part of our epic growth story. Job title : Assistant Manager - Customer Support Location : Chennai Roles and responsibilities Lead the daily operations of the customer support team, ensuring prompt and effective resolution of customer queries. Supervise, mentor, and train team members to maintain high service standards and continuous professional development. Act as the escalation point for complex or unresolved customer issues, ensuring satisfactory resolutions. Develop, implement, and refine customer support processes, policies, and best practices. Monitor key performance indicators (KPIs) and generate regular reports to track team productivity and service quality. Collaborate with cross-functional teams such as Sales, Marketing, and Product to align customer feedback with business improvements. Identify areas for improvement in customer service delivery and recommend innovative solutions. Ensure compliance with company standards and industry regulations, maintaining customer data privacy and security. Oversee the integration and effective use of customer support tools and technologies. Foster a positive, customer-centric culture while continuously striving to enhance overall customer satisfaction and loyalty.
Posted 3 weeks ago
15.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Key Responsibilities Lead and manage customer accounts for operational excellence and efficiency. Forecast revenue, costs, and headcount; manage contracts and renewals. Achieve SLAs/metrics through resource optimization and team leadership. Analyze business trends, resolve escalations, and drive process improvements. Collaborate with technology and cross-functional teams for workflow deployment. Ensure high client satisfaction and manage client feedback. Drive organizational initiatives for process and delivery efficiency. Enforce compliance with PHI, HIPAA, and company policies. Develop and coach teams, support leadership development, and succession planning. Achieve revenue, growth, and margin targets for the division. Stay updated on industry regulations and conduct quarterly client reviews. Requirements Graduate degree required; MBA and Lean Six Sigma preferred. 15+ years’ total experience, 10+ years in healthcare RCM. Leadership Experience Experience managing large teams (up to 1000 FTEs). Medical Billing, Doctor Billing, Hospital Billing. Proven track record in margin growth, target achievement, and P&L management. Strong leadership, communication, and people development skills. Willingness to travel as needed. Familiarity with billing systems (e.g., NG, EPIC, ECW, Athena) and payer guidelines. Proficient in Microsoft tools; strong presentation and coaching skills.
Posted 3 weeks ago
2.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Position Summary... What you'll do... Job Description As a Team leader, you will be responsible for encouraging and promoting excellent customer service. You must be able to assist and support your agents (as needed) with technology, professional communication, and career development while building rapport within your team and upholding service level metrics. To exceed our customers needs, you must be punctual, reliable, problem solve, embrace change, act with integrity, and dedicated to making a difference. About Team: We are a one-stop shop for all mission-critical services that are both high-quality and low-cost. Our team is responsible for a variety of priorities, including solving complex problems for all of our stakeholders across the board by providing world-class services such as Source to Contract, Procure to Pay for Goods Not for Resale, Business Intelligence ; Robotic Process Automation, Networking, and Pre ; Post Payment Audits. The Walmart Contact Center specializes in providing best-in-class service to customers, stores, and associates via phone, chat, email. We are a metrics driven center dedicated to driving results where our associates thrive in this high-volume environment that handles over 10 million contacts per year. We Invest in You! At Walmart, we focus on the growth and development of our associates! We are a highly engaged team that prides itself on exceeding customer expectations, building relationships, career progression and providing individual and team recognition. We are looking for career minded, customer centric individuals who are experienced in providing best-in-class customer service. What you'll do: Conduct team meetings and 1:1s with associates. Monitor team metrics and assist Team Leadership with coaching as necessary to optimize team metrics. Understanding of metrics and ability to speak to spikes in volume and other outlier issues. Encourage support and engagement throughout the team. Partnership with peers to build/maintain business goals. Improving customer experience by working cross functionally to optimize planning, staffing, performance management, quality, training. Proficiency in Microsoft Office Suite Preferred - minimum 2- year supervisory experience. Should be flexible work in a 24/7 work environment with rotating weekly time off. Should be able to work in permanent night shifts or any assigned shifts on a rotational basis. What you'll bring: 7-10 years of relevant customer service experience At least 3 years of working experience as a team leader in a BPO or Call Center company. Leading a team with responsibility for all daily activities impacting the customer experience Utilizing live, legacy reports, tooling, and systems to understand what is happening at any point in time. Coaching team members at all levels; development of poor performers whilst also inspiring top performers. Providing guidance by show me rather than tell me to reduce future escalations and get team members self-sufficient. Identifying customer improvement opportunities and turning these into impactful actions Leading the team for success in all metrics by monitoring the customer experience using relevant dashboard, reporting and contact center tools. Manage teams daily work volumes and transactions accurately, within established deadlines, and in accordance with existing policies and procedures. About Walmart Global Tech Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. Thats what we do at Walmart Global Tech. Were a team of software engineers, data scientists, cybersecurity experts and service professionals within the worlds leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail. Benefits: Benefits Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more. Belonging We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone. At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone is—and feels—included, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, we’re able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate. Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. 1 year’s experience in retail, contact center operations, or a related area. Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. 1 year's supervisory experience. Primary Location... 3Rd Floor, B, Block, Tecci Park, 173, Old Mahabalipuram Road, Sholinganallur , India R-2221419
Posted 3 weeks ago
5.0 years
3 - 7 Lacs
Gurgaon
Remote
About ProcDNA ProcDNA is a global rocket ship in life sciences consulting. We fuse design thinking with cutting-edge tech to create game-changing Commercial Analytics and Technology solutions for our clients. We're a passionate team of 200+ across 6 offices, all growing and learning together since our launch during the pandemic. Here, you won't be stuck in a cubicle - you'll be out in the open water, shaping the future with brilliant minds. Ready to join our epic growth journey? What we are looking for: We are looking for a skilled and proactive L2 IT Support Engineer to join our team. The ideal candidate will have solid experience in handling end-user support, troubleshooting Microsoft 365 applications, managing IT infrastructure readiness, and maintaining asset inventory. This role requires a strong sense of ownership and the ability to resolve more complex technical issues escalated from L1 support. Key Responsibilities: Handle escalated support tickets from engineers and ensure timely resolution. Provide advanced troubleshooting and support for the Microsoft 365 suite (Outlook, Teams, SharePoint, OneDrive, etc.). Support IT infrastructure readiness for new deployments, relocations, and upgrades. Deliver day-to-day end-user support, including hardware/software issues and system access. Maintain and manage asset inventory records and ensure data accuracy. Prepare and manage Excel-based reports for asset tracking, support metrics, and performance analysis. Collaborate with cross-functional teams to ensure seamless IT service delivery. Document solutions and contribute to the knowledge base for recurring issues. Comfortable working in rotational shifts to support business operations. Willing to extend shifts as per business needs and critical support requirements Required Skills & Qualifications: 2–5 years of experience in IT support, with at least 1 year in an L2 role. Hands-on experience with ticketing tools (e.g., ServiceNow, Jira, Freshdesk, Fresh service). Strong knowledge and troubleshooting skills in Microsoft 365 applications. Experience in IT infrastructure setup and readiness. Familiarity with asset inventory management systems. Proficiency in Microsoft Excel for reporting and data analysis. Excellent problem-solving, communication, and interpersonal skills. Ability to work independently and mentor support staff. Flexibility to work in rotational shifts and extend hours when required. Preferred Qualifications: Knowledge of ITIL frameworks. Experience in remote desktop support and system administration. Basic understanding of networking and security principles.
Posted 3 weeks ago
0 years
2 - 2 Lacs
Mohali
On-site
Job description Job description Job Summary: We are seeking a detail-oriented and motivated Junior Medical Coder to join our medical billing team. The ideal candidate will assist in reviewing, analyzing, and assigning appropriate medical codes (ICD-10, CPT, and HCPCS) for diagnoses, procedures, and services to ensure accurate billing and compliance with insurance guidelines. Key Responsibilities: Review clinical documentation to assign accurate medical codes for diagnoses, procedures, and services. Ensure coding is compliant with industry standards and company guidelines (ICD-10, CPT, HCPCS, etc.). Work with healthcare providers and billing staff to clarify documentation and resolve coding issues. Assist in charge entry and claims processing as needed. Stay current with updates to coding regulations, payer requirements, and industry best practices. Maintain confidentiality and security of patient data in accordance with HIPAA regulations. Support senior coders and billing staff with day-to-day tasks. Qualifications: High school diploma or equivalent required; associate degree or certification in medical coding is a plus. Certification from AAPC (e.g., CPC) or AHIMA (e.g., CCS, CCA) preferred or in progress. Basic knowledge of medical terminology, anatomy, and physiology. Familiarity with EHR systems and billing software (e.g., Epic, Kareo, AdvancedMD) is a plus. Strong attention to detail and ability to work independently and within a team. Good communication and organizational skills. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹20,000.00 per month Schedule: Day shift Monday to Friday Night shift Work Location: In person
Posted 3 weeks ago
6.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Job Description Job Purpose Our centralized End to End Team supports multiple agile product sprint teams by executing cross product system to system and integration testing. Responsibilities Design complex integration test cases to ensure Epic Acceptance Criteria is Met. Execute and validate new and existing end to end test cases. Realistic workflow patterns to exercise a variety of loan disposition types. Variations of loan products, programs & transaction types using realistic data. Life of a loan testing; ordering all required services, bringing loan downstream through closing & funding. Defect management: Responsible for documenting clear and detailed defects including steps to reproduce actual and expected results. Collaborate with scrum teams to define and execute End to End Tests where needed. Responsible for staying up to date on latest environment changes and monitoring various chat rooms to watch for system outages. Flexible to work on different project based on company needs. May require overtime or off-peak hours to meet commitments. Present defects in triage calls with project team and drive them to resolution. Works closely with Developers, QA and other project team members to analyse test results, locate problems, identify root causes and develop solutions. Work closely with Automation Engineers to ensure the test cases are automated as documented. Knowledge And Experience Computer Science Degree or equivalent from a fully accredited college or university. 6+ years’ experience working as a Manual Tester or a Business Analyst 3+ years’ experience working in the Mortgage Domain preferable on a Loan Origination System. Prior experience working on ICE Mortgage Technology applications is a plus. Strong knowledge of Mortgage LOS data from initial loan boarding through funding & shipping into the secondary market. Understand various test levels such as unit testing, functional testing, integration testing, regression testing and end to end testing. Understand and implement Risk Based Testing as needed. Familiarity with relational databases and basic SQL Knowledge of Postman API testing Demonstrated knowledge of the Software Development Lifecycle (SDLC) and manual testing. Ability to effectively communicate relevant project information with coworkers, peers, and management through written and verbal communication.
Posted 3 weeks ago
0 years
5 - 7 Lacs
Noida
On-site
Join our Team About this opportunity You will be responsible for developing scientific methods, processes, and systems to extract knowledge or insights to drive the future of applied analytics. Moreover, you will provide thought leadership, perform Advanced Statistical Analytics, and build insights into data to deliver to the business substantial insights, identify trends, and measure performance which address business problems. In addition, collaborate with business and process owners to understand business issues, and with engineers to implement and deploy scalable solutions, where applicable! What you will do 1. Engage with Product Line Managers or Strategic Product Managers in support and growth of the portfolio, Interact with partners to publish epic charter, problem definition and success criteria (outcomes) 2. Interact with other automation leaders to improve understanding and finding opportunities for digital improvements in existing implementations Delivery responsibilities 3. Ensure the integrity of the epics/stories and coordinates prioritization. (Effort allocated, Value, partners etc) Validate value proposition from the engagement team. 4. Support ITPOs / product fusion teams in proposals, credentials, use cases and value proposition 5. Assemble project delivery teams, balancing mix and skills of associates to meet delivery needs. Delivery accountability for epics in the area. 6. Product roadmap and feature improvement responsibility for products in the area. 7. Ensure the smooth ongoing delivery with regular status meetings and reports, and by soliciting continuous feedback from partners 8. Ensure governance processes, checklists and processes are followed. Proactive auditing and risk assessment competencies 9. Handle delivery issues and collaborate with peer teams and partners. 10. Supervise the performance of the team, through proactive delivery management, issue partner concern and reporting Support reusable asset creation, process improvements, automation possibilities and support knowledge sharing across multiple initiatives 11. Provide periodic reporting and presentations to leadership team You will bring A Master’s or higher degree in Computer Science, Statistics, Mathematics, or related areas Evidence of academic training in Statistics Deep/broad knowledge of machine learning, statistics, optimization, or related field A genuine interest in new and applied technology and software engineering coupled with a high degree of business understanding Any applied research contributions to the community in terms of technical papers and patents, are encouraged Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disability please reach out to Contact us We are proud to announce Ericsson India is ranked 19th among all 50 countries and is once again officially Great Place to Work Certified™ in 2024. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work® Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture. Primary country and city: India (IN) || Noida Req ID: 769691
Posted 3 weeks ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description Job Summary This position supports cross-functional sourcing teams and provides analytical support for process improvement and commodity-related initiatives. He/She conducts data collection, analysis/reporting, supplier qualification, and measurement efforts for a specific commodity or commodities. This position assists in writing and distributing Requests for Proposals and Requests for Information. He/She prepares forecasts and analyzes economic trends. This position assists with negotiations to ensure final agreements are reached, as well as maintains a suite of applications to manage contracts, performance, and sourcing. He/She conducts data collection and analysis for specific commodities to control costs. Responsibilities Contributes to the development of category implementation plans. Develops complex spreadsheets, documents, reports, and presentations using e-procurement tools. Performs economic research and prepares analyses (e.g., negotiable spend, supplier financial analysis, Total Cost of Ownership, financial models, etc.) to identify qualified suppliers and evaluate supplier reliability. Conducts post-implementation analysis to identify problems. Manages story board and works with Product Owner to elicit Epic, Features and Stories. Qualifications Bachelor's Degree or International equivalent Experience with vendor sourcing, negotiations, and contract management Experience using a research problem to guide relevant data gathering and benchmarking - Preferred Employee Type Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Posted 3 weeks ago
1.0 - 5.0 years
3 - 4 Lacs
Nagpur, Pune
Work from Office
Location:- Pune JD:- Must have:- Working knowledge of various insurance agency management systems (AMS) such as Benefit Point Applied EPIC is preferred Prior experience in the insurance brokerage industry or P&C insurance Provide excellent Customer Service to internal and external customers Excellent verbal (oral) and written communication Proficient with MS Office - Microsoft Excel and Microsoft Outlook (Other system experience is a plus) Willingness to work in US shift hours (CST hours) Good to have:- Ability to execute transactions as per prescribed guidelines and timelines in order to meet the SLA and quality standards Strong analytical, problem-solving, and communication skills. High attention to detail and time management
Posted 3 weeks ago
1.0 - 6.0 years
3 - 4 Lacs
Nagpur
Work from Office
Location- Nagpur/Pune Job Description:- Responsibility • Responsible for posting payments from various lockboxes to the customer accounts in a timely manner • research and resolution of aged unidentified and unapplied cash receipts and accurate posting to customer accounts • Coordinate payments made by a lockbox ACH/Wire and other adjustments to customer account for credits/debits and account write-offs • Work with both internal/external stakeholders to resolve for unidentified cash • Reconcile Cash - Balance Accounting system funds against bank deposits and daily/monthly reconciliations • Communicate effectively with customers and internal teams regarding required remittance or cash application information • Identify areas of improvement to streamline and automate the process • Update process documentation that includes Standard Operating procedures / FMEAs / SIPOCs and other Quality manuals as and when required. • Supervises, coordinates, and directs the work activities of assigned employees Skills Required • Graduate with a minimum of 1 to 4 yrs of experience in Accounts Receivables (Cash Applications preferred) • Working knowledge of various insurance agency management systems (AMS) such as Benefit Point Applied EPIC is preferred • Prior experience in the insurance brokerage industry or P&C insurance • Provide excellent Customer Service to internal and external customers • Excellent verbal (oral) and written communication • Proficient with MS Office - Microsoft Excel and Microsoft Outlook (Other system experience is a plus) • Strong analytical and organizational skills with attention to detail • Ability to execute transactions as per prescribed guidelines and timelines in order to meet the SLA and quality standards. • Willing SLA and quality standards. • Willingness to work in US shift hours (CST hours)
Posted 3 weeks ago
14.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
We are seeking a skilled Accounts Receivable (AR) Manager with extensive expertise in Revenue Cycle Management (RCM) for hospital and physician billing, AR follow-up, and denial management to join our team. Key Responsibilities: - Lead AR operations, focusing on hospital and physician billing for prompt and precise claims follow-up. - Supervise denial management, pinpoint root causes, and implement corrective measures to diminish denial rates. - Manage reporting tasks by producing and analyzing daily, weekly, and monthly AR performance reports. - Establish and enhance Standard Operating Procedures (SOPs) continually to streamline reporting and AR workflows. - Collaborate with various teams like billing, coding, and payer relations to address intricate AR challenges. Qualifications: - 14+ years of experience in Revenue Cycle Management, including 10+ years in leadership capacities. - Hands-on experience of over 10 years in AR follow-up and denial resolution. - Sound comprehension of U.S. healthcare provider operations, payer policies, and reimbursement methodologies. - Profound knowledge of hospital and physician billing workflows. - Proficiency in MS Excel and familiarity with EHR and billing platforms like Epic and Meditech. Preferred: - Certification in CRCR, HFMA, or AAHAM. - Background in working with multi-specialty or multi-state healthcare providers. If you meet these qualifications, we want to hear from you! To express your interest, kindly share your profile at KMohan3@primehealthcare.com. Kindly include your Notice Period, Current and Expected Salary, and use the Job Posting Headline in the Subject line.
Posted 3 weeks ago
2.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Electronic Medical Records (EMR) Good to have skills : NA Minimum 2 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Cardiology PACS Job Description: - The Cardiology PACS (Picture Archiving and Communication System) Administrator is responsible for managing and supporting the digital imaging systems used in the Cardiology department. This includes the maintenance, integration, and optimization of systems such as CVIS (Cardiovascular Information System), PACS, ECG Management, and imaging modalities. The role ensures continuous availability, performance, and compliance of imaging systems with healthcare standards and regulatory requirements. ________________________________________ Key Responsibilities: Administer and support Cardiology PACS and CVIS systems (e.g., FUJI Synapse Cardiovascular 6 & 7, GE Muse, Philips-Xper, eCare Manager etc.) Coordinate with Cardiology, Radiology, and IT teams to ensure optimal performance and uptime of imaging systems. Manage storage, retrieval, archival, and transmission of DICOM images and cardiology reports. Monitor system performance, backup schedules, and perform routine maintenance. Troubleshoot issues related to image availability, modality connectivity, and workflow interruptions. Work with vendors to resolve technical issues and participate in system upgrades and patch deployments. Support integration with EMRs (e.g., Epic, Cerner) and ensure HL7/DICOM interfaces function properly. Conduct detailed Root Cause Analysis (RCA) for PACS outages, data inconsistencies, and workflow failures, document findings and drive remediation plans. Maintain documentation of system configuration, standard operating procedures, and change management. Train and support end users (cardiologists, techs, nurses) on system features and workflows. Ensure compliance with HIPAA, hospital policies, and industry regulations regarding data security and patient privacy. Qualifications & Skills: Bachelor’s degree in health informatics, IT, Biomedical Engineering, or related field (preferred). Minimum 3+ years of experience supporting any PACS/CVIS systems in a hospital or clinical environment. Strong knowledge of DICOM, HL7, IHE standards, and network protocols. Familiarity with radiology workflows, RIS integration, and medical imaging regulatory compliance. Experience with cardiology imaging modalities: ECHO, Cath Lab, ECG, Holter, Stress Test, Nuclear, etc. Proven ability to manage SLAs and perform in depth Root Cause Analysis (RCA). Familiarity with applications like FUJI Synapse Cardiovascular, GE Muse, Philips products, or similar. Good problem-solving, communication, and vendor management skills. Ability to participate in on-call support and respond to critical incidents as needed.
Posted 3 weeks ago
6.0 - 8.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Position Summary... What you'll do... Position Summary – Manager, Associate Relations, IDC Walmart, Location: Bangalore Job Ad Description- The Associate Relations team at IDC Walmart is involved in various activities such as handling timely investigations, providing guidance to People Partners, establishing internal processes, delivering innovative solutions, working with legal counsel, creating training initiatives, participating in strategic initiatives, and generating reporting data Job Summary – Manager Associate Relations will be part of the team responsible for responding and conducting investigations into concerns related to behavioral and performance concerns, POSH governance, Ethics and Compliance charters within IDC Walmart. The Manager of Associate Relations along with the team will assume responsibility for ensuring comprehensive organizational compliance, encompassing policy adherence, legal requirements and ethical standards. About The Team What You’ll Do: Effectively handle the timely investigation and dispositioning of Associate Relations matters and provide guidance and advice to the People Partner and other key stakeholders on sensitive and complex scenarios. Establish internal processes to ensure appropriate documentation standards, case assignment and case management, including weekly AR cases Deliver Innovative Solutions: Challenge the status quo and think outside the box to generate creative ways to scale AR programs, tools and resources that meet timelines and deliverables. Work with legal counsel, as appropriate in policy and program development in response to federal, state and local legislative trends Create training and awareness initiatives on grievance procedures and other disciplinary and legal compliance matters. The Manager would also participate in annual review of the organizational policies and procedures to ensure adherence to the industry practices and changing legal landscape. Participate and Lead AR strategic initiatives or team projects to drive improved retention and engagement of the workforce. Participating in driving listening strategies including focus groups, exit interviews, and engagement surveys. Develop an understanding of the voice/pulse of the workplace. Combine data assessment to develop perspective. Develop and maintain string relationships with business leaders, People Partners, Legal, Ethics office and other internal/external parties when working in partnership on strategic initiatives/projects which have an AR impact. Generating reporting data and executive dashboards on insights to improve and develop meaningful insights for businesses. What You’ll Bring MBA or PGDBA in Human Resources for a renowned institution Deep knowledge of Indian Labor Laws and POSH framework 6- 8 years of extensive experience in handling workplace investigations and drafting case reports. Excellent data analytics, reporting and data interpretation skills Exposure in building effective and scalable processes that built to sustain growth High energy, positive, deadline driven, dependable with an ability to deliver results with aggressive timelines. About Walmart Global Tech Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail. Flexible, hybrid work We use a hybrid way of working with primary in office presence coupled with an optimal mix of virtual presence. We use our campuses to collaborate and be together in person, as business needs require and for development and networking opportunities. This approach helps us make quicker decisions, remove location barriers across our global team, be more flexible in our personal lives. Benefits Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more. Belonging We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone. At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone is—and feels—included, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, we’re able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate. Equal Opportunity Employer Walmart, Inc., is an Equal Opportunities Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions – while being inclusive of all people. Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum Qualifications: Bachelor’s degree in Human Resources, Business, or related field AND 2 years’ experience in human resources, employee relations, labor relations, investigations, or related field OR 4 years’ experience in human resources, employee relations, labor relations, investigations, or related field. Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Human Resources Primary Location... 4,5,6, 7 Floor, Building 10, Sez, Cessna Business Park, Kadubeesanahalli Village, Varthur Hobli , India R-2231959
Posted 3 weeks ago
5.0 years
0 Lacs
Trivandrum, Kerala, India
On-site
Job Title: Product Owner We are looking for a Product Owner to join our team and drive the success of our product initiatives. The ideal candidate will collaborate closely with product teams to organize, prioritize, and assess work for the Scrum team. To succeed in this role, you should have a strong understanding of user needs and be comfortable working with cross-functional teams to manage product releases effectively. Professional Experience Minimum 5 years of experience as a Product Owner. Domain expertise in the airline industry, particularly in crew planning or tracking operations. Key Skills Excellent communication, documentation, and presentation skills. Ability to articulate ideas clearly and concisely. Proficiency in requirements specification and writing user stories. Strong understanding of Agile methodologies and Scrum practices. Familiarity with IT industry standards in software development and implementation. Responsibilities Lead Scrum teams as the Product Owner. Provide clear vision and direction to Agile development teams and stakeholders. Ensure the team always has a well-prepared and prioritized backlog. Collaborate with Product Managers to maintain and plan the product roadmap. Ensure the quality of product releases delivered to customers. Conduct backlog grooming, including identifying dependencies and facilitating estimations. Own and drive sprint planning and sprint reviews. Define and communicate sprint goals. Actively participate in sprint retrospectives. Support Airline Consultants in epic reviews, grooming, and feasibility checks with development/technical teams. Stay updated on product capabilities and business processes. Maintain up-to-date product documentation. Assist consultants with pre-sales activities. Conduct ongoing business training for the delivery team. Stay informed about the latest Agile/Scrum best practices and industry trends. Experience: 6-13 Years Location: Trivandrum/Cochin/Bengaluru/Chennai
Posted 3 weeks ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers). Monks got its start in 2001, and since then we've grown a lot. With offices all around the globe and around 7,500+ employees, we deliver A-level work that's won hundreds of Cannes Lions and FWAs. We are leading the way in building integrated teams to bring a full suite of best in class offerings to world renowned companies. We’re talking big. We accomplish amazing work through our people, by remaining agile and executing exemplary work in real-time for our global clients. Our work is bundled by teams, not by organizational layers. But it's not all work. Everyone at Monks knows how to have a good time, and everyone contributes to the positive energy of our culture. If you’re intrigued, read on as we may have the dream job for you. Now, about the opportunity: In the Network Engineer role you’ll manage all networking activities (Internet, LAN, dynamic routing, VPNs, Firewalls, Wi-Fi etc.) for all Monks sites around the globe, with main focus in the APAC region. You will do this as part of a global team and identify yourself with ‘a flexible go-getter who jumps on new opportunities to improve efficiency, accuracy and productivity’. Key Responsibilities You’ll manage all networking activities (Internet, LAN, dynamic routing, VPNs, Firewalls, Wi-Fi etc.) for all Monks sites around the globe You’ll be in charge of the administration of network assets You’ll handle the preparation and deployment of network changes You’ll automate the operational and maintenance work as much as possible You’ll monitor, analyze, and report metrics of network services Requirements Relevant certifications on network and firewall technology and solutions with a high preference for Fortinet NSE 4, 5, 6, 7 etc. Hands-on experience with different Fortinet products, including FortiGates, FortiSwitches, FortiAPs, FortiAnalyzer, FortiManager Hands-on experience with wireless networks including Aruba Wireless, FortiAPs, UniFi , Extreme Hands-on experience with Juniper Routers and Switches Hands-on experience with fiber optic networks of various speeds Deep knowledge on DNS, DHCP, Routing/Switching and Routed Protocols (OSPF, BGP) Epic network troubleshooting skills Excellent documentation skills Experience with network monitoring tools (Zabbix & LibreNMS preferable) You’re Fluent in English, both spoken and written. Ability to learn quickly and share knowledge Strong social skills Excellent interpersonal skills Outstanding time management skills Intrinsic curiosity Self-motivation Attention to detail A balanced approach to stressful situations Pluses Intermediate Linux experience. Know why things work on a Linux system -- not just how to configure them Knowledge on Windows operating systems including Active Directory, Certificate Authority, NPS etc. Experience with virtualization Write scripts in some administrative language (Python preferable) Hybrid work modal. About Monks Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition. Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023. We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Posted 3 weeks ago
0.0 - 6.0 years
0 Lacs
Tamil Nadu
On-site
Job Information Company Yubi Date Opened 07/09/2025 Job Type Full time Work Experience 3-6 years Industry Financial Services City Mumbai State/Province Tamil Nadu Country India Zip/Postal Code 600018 About Us Yubi stands for ubiquitous. But Yubi will also stand for transparency, collaboration, and the power of possibility. From being a disruptor in India’s debt market to marching towards global corporate markets from one product to one holistic product suite with seven products Yubi is the place to unleash potential. Freedom, not fear. Avenues, not roadblocks. Opportunity, not obstacles. Job Description Yubi, formerly known as CredAvenue, is re-defining global debt markets by freeing the flow of finance between borrowers, lenders, and investors. We are the world's possibility platform for the discovery, investment, fulfillment, and collection of any debt solution. At Yubi, opportunities are plenty and we equip you with tools to seize it. In 2020, we began our journey with a vision of transforming and deepening the global institutional debt market through technology. Our two-sided debt marketplace helps institutional and HNI investors find the widest network of corporate borrowers and debt products on one side and helps corporates to discover investors and access debt capital efficiently on the other side. Switching between platforms is easy, which means investors can lend, invest and trade bonds - all in one place. All of our platforms shake up the traditional debt ecosystem and offer new ways of digital finance. We are a fun bunch who are highly motivated and driven to create a purposeful impact. Come, join the club to be a part of our epic growth story. Job title : Assistant Manager - Customer Support Location : Chennai Roles and responsibilities Lead the daily operations of the customer support team, ensuring prompt and effective resolution of customer queries. Supervise, mentor, and train team members to maintain high service standards and continuous professional development. Act as the escalation point for complex or unresolved customer issues, ensuring satisfactory resolutions. Develop, implement, and refine customer support processes, policies, and best practices. Monitor key performance indicators (KPIs) and generate regular reports to track team productivity and service quality. Collaborate with cross-functional teams such as Sales, Marketing, and Product to align customer feedback with business improvements. Identify areas for improvement in customer service delivery and recommend innovative solutions. Ensure compliance with company standards and industry regulations, maintaining customer data privacy and security. Oversee the integration and effective use of customer support tools and technologies. Foster a positive, customer-centric culture while continuously striving to enhance overall customer satisfaction and loyalty.
Posted 3 weeks ago
0.0 - 15.0 years
0 Lacs
Mumbai, Maharashtra
On-site
Category: Software Development/ Engineering Main location: India, Maharashtra, Mumbai Position ID: J0725-0522 Employment Type: Full Time Position Description: Company Profile: Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com. Position: Associate Consultant Experience: 8-15 years Category: Category: Software Development/ Engineering Shift: General Shift Main location: Mumbai/Bangalore Position ID: J0725-0522 Employment Type: Full Time Education Qualification: Bachelor's degree in computer science or related field or higher with minimum 3 years of relevant experience. We are seeking a seasoned Functional Subject Matter Expert (SME) with deep expertise in the ERP domain to drive quality, usability, and process improvements across our product lifecycle. This role will focus on enhancing test coverage, refining epics, and improving documentation from an end-user perspective. Your future duties and responsibilities: 1. Feature Leakage Prevention Review and enhance test plans to ensure comprehensive scenario coverage by mid-PI. Conduct test execution reviews to identify gaps and improvement areas. Analyze defect trends from the past two Program Increments (PIs) to identify and address recurring feature leakage issues. 2. Epic Refinement Collaborate with product owners and stakeholders to review and refine acceptance criteria. Actively contribute to sprint refinement sessions, ensuring clarity and completeness of user stories. 3. Documentation Quality Review and improve documentation with a focus on end-user consumption and usability. Ensure consistency, clarity, and completeness in functional documentation and user guides. Additional Responsibilities: Evaluate UX impact of features and provide actionable feedback. Support enablement efforts by collaborating with cross-functional teams. Promote and uphold best practices in functional design and testing. Required qualifications to be successful in this role: Must-Have Skills: 8–15 years of experience in the ERP domain with a strong functional background. Proven experience in test planning, execution review, and defect analysis. Strong understanding of agile methodologies, especially PI planning and refinement. Excellent communication and collaboration skills. Ability to assess and improve documentation quality from a user-centric perspective. Experience working with cross-functional teams including QA, UX, and product management.Excellent problem-solving and analytical skills Strong communication and collaboration skills Good-to-Have Skills: Exposure to Java, Spring boot, Angular, React, UX design principles and usability testing. Familiarity with Agile tools like JIRA, Confluence, or similar platforms. Skills: English User Interface Design ERP System CSB Functional Architecture Java RESTful (Rest-APIs) UX Strategy What you can expect from us: Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction. Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team—one of the largest IT and business consulting services firms in the world.
Posted 3 weeks ago
3.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Electronic Medical Records (EMR) Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Radiology PACS Job Description: - The Radiology PACS (Picture Archiving and Communication System) Administrator is responsible for managing and supporting the digital imaging systems used in the Radiology department. This includes the maintenance, integration, and optimization of systems such as CVIS (Cardiovascular Information System), PACS, ECG Management, and imaging modalities. The role ensures continuous availability, performance, and compliance of imaging systems with healthcare standards and regulatory requirements. ________________________________________ Key Responsibilities: Administer and support Radiology PACS and CVIS systems (e.g., FUJI Synapse Cardiovascular 6 & 7, GE Muse, Philips-Xper, eCare Manager etc.) Coordinate with Cardiology, Radiology, and IT teams to ensure optimal performance and uptime of imaging systems. Manage storage, retrieval, archival, and transmission of DICOM images and cardiology reports. Monitor system performance, backup schedules, and perform routine maintenance. Troubleshoot issues related to image availability, modality connectivity, and workflow interruptions. Work with vendors to resolve technical issues and participate in system upgrades and patch deployments. Support integration with EMRs (e.g., Epic, Cerner) and ensure HL7/DICOM interfaces function properly. Conduct detailed Root Cause Analysis (RCA) for PACS outages, data inconsistencies, and workflow failures, document findings and drive remediation plans. Maintain documentation of system configuration, standard operating procedures, and change management. Train and support end users (cardiologists, techs, nurses) on system features and workflows. Ensure compliance with HIPAA, hospital policies, and industry regulations regarding data security and patient privacy. Qualifications & Skills: Bachelor’s degree in health informatics, IT, Biomedical Engineering, or related field (preferred). Minimum 5 years of experience supporting any PACS/CVIS systems in a hospital or clinical environment. Strong knowledge of DICOM, HL7, IHE standards, and network protocols. Familiarity with radiology workflows, RIS integration, and medical imaging regulatory compliance. Experience with cardiology imaging modalities: ECHO, Cath Lab, ECG, Holter, Stress Test, Nuclear, etc. Proven ability to manage SLAs and perform in depth Root Cause Analysis (RCA). Familiarity with applications like FUJI Synapse Cardiovascular, GE Muse, Philips products, or similar. Good problem-solving, communication, and vendor management skills. Ability to participate in on-call support and respond to critical incidents as needed.
Posted 3 weeks ago
2.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Electronic Medical Records (EMR) Good to have skills : NA Minimum 2 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Cardiology PACS Job Description: - The Cardiology PACS (Picture Archiving and Communication System) Administrator is responsible for managing and supporting the digital imaging systems used in the Cardiology department. This includes the maintenance, integration, and optimization of systems such as CVIS (Cardiovascular Information System), PACS, ECG Management, and imaging modalities. The role ensures continuous availability, performance, and compliance of imaging systems with healthcare standards and regulatory requirements. ________________________________________ Key Responsibilities: Administer and support Cardiology PACS and CVIS systems (e.g., FUJI Synapse Cardiovascular 6 & 7, GE Muse, Philips-Xper, eCare Manager etc.) Coordinate with Cardiology, Radiology, and IT teams to ensure optimal performance and uptime of imaging systems. Manage storage, retrieval, archival, and transmission of DICOM images and cardiology reports. Monitor system performance, backup schedules, and perform routine maintenance. Troubleshoot issues related to image availability, modality connectivity, and workflow interruptions. Work with vendors to resolve technical issues and participate in system upgrades and patch deployments. Support integration with EMRs (e.g., Epic, Cerner) and ensure HL7/DICOM interfaces function properly. Conduct detailed Root Cause Analysis (RCA) for PACS outages, data inconsistencies, and workflow failures, document findings and drive remediation plans. Maintain documentation of system configuration, standard operating procedures, and change management. Train and support end users (cardiologists, techs, nurses) on system features and workflows. Ensure compliance with HIPAA, hospital policies, and industry regulations regarding data security and patient privacy. Qualifications & Skills: Bachelor’s degree in health informatics, IT, Biomedical Engineering, or related field (preferred). Minimum 3+ years of experience supporting any PACS/CVIS systems in a hospital or clinical environment. Strong knowledge of DICOM, HL7, IHE standards, and network protocols. Familiarity with radiology workflows, RIS integration, and medical imaging regulatory compliance. Experience with cardiology imaging modalities: ECHO, Cath Lab, ECG, Holter, Stress Test, Nuclear, etc. Proven ability to manage SLAs and perform in depth Root Cause Analysis (RCA). Familiarity with applications like FUJI Synapse Cardiovascular, GE Muse, Philips products, or similar. Good problem-solving, communication, and vendor management skills. Ability to participate in on-call support and respond to critical incidents as needed.
Posted 3 weeks ago
5.0 - 7.0 years
7 - 9 Lacs
Bengaluru
Work from Office
We are seeking a Product Owner to lead the vision, prioritization, and execution of cutting-edge agentic AI initiatives. This role is focused on end-to-end product ownership driving autonomous, intelligent AI systems from concept to delivery. The ideal candidate will have strong experience in managing AI/ML products and a clear understanding of how to create value through intelligent agents, LLM-based automation, and ML workflows. Key Responsibilities Define and communicate the product vision for agentic AI systems, enabling intelligent, autonomous behavior across business-critical workflows. Own and maintain a well-prioritized product backlog, translating strategic goals and stakeholder needs into actionable user stories and epics. Collaborate closely with ML engineers, data scientists, software developers, and data engineers to ensure delivery aligns with technical feasibility and business impact. Drive development of AI features involving multi-agent orchestration, self-improving systems, tool-use, planning, and decision-making capabilities. Act as the primary liaison with stakeholders, gathering feedback, defining KPIs, and iterating on features to ensure continuous product improvement. Partner with MLOps, data, and engineering teams to align on system architecture, deployment strategies, and compliance for scalable AI delivery. Monitor progress and product health using appropriate metrics (e.g., adoption, latency, reliability, model performance). Contribute to go-to-market planning, user adoption strategies, and internal enablement for AI-driven features. Stay updated on trends in agentic AI, LLM toolchains, open-source agent frameworks (LangChain, AutoGPT, LangGraph, etc.), and bring those insights into product strategy. Required Skills & Experience 5+ years of experience in product management or product ownership, preferably in AI/ML-driven software environments. Proven track record of delivering successful AI/ML or intelligent automation products, ideally involving LLM-based agents, decision engines, or workflow orchestration. Strong understanding of the AI/ML development lifecycle, including data ingestion, model training, validation, deployment, and monitoring. Familiarity with modern AI agent architectures (planning, memory, tool use), and platforms like LangChain, AutoGPT, CrewAI, LangGraph, or custom agent stacks. Experience working in Agile teams, coordinating across cross-functional roles (engineering, data science, UX, business). Strong analytical and communication skills capable of making trade-offs, defining MVPs, and translating complex technical work into user and business value. Comfort working with tools like Jira, Confluence, or similar backlog management platforms.
Posted 3 weeks ago
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