3.0 - 7.0 years

0 Lacs

rajasthan

On-site

Role Overview: You will serve as the senior technical lead and subject matter expert for Epic-related support activities within the centralized IT Helpdesk during the 3rd Shift (11PM EST - 7:30 AM EST). Your role will involve providing expert-level troubleshooting, guiding lower-tier analysts, and ensuring effective support coverage. You will play a critical role in incident resolution, operational excellence, and alignment of support activities with clinical and business objectives across multiple healthcare facilities. Key Responsibilities: - Serve as the highest escalation point for complex Epic-related incidents, service requests, and troubleshooting. - Provide expert-level support for E...

Posted 23 hours ago

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Healthcare Integration Specialist Santan Intellect LLC

3.0 - 7.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Healthcare Integration Specialist at Santan Intellect LLC, your role will involve designing, developing, and maintaining interoperability solutions between Epic EHR and Netsmart EHR platforms through Health Information Exchange (HIE). You will work with Epic Care Everywhere, Netsmart CareConnect, and related integration services to enable secure, real-time data exchange between care providers, referral networks, and partner systems. Additionally, you will configure and test healthcare data exchange workflows to exchange HL7 messages between Healthcare Organizations via HIE. Key Responsibilities: - Design, develop, and support HL7 v2.x / v3-based interfaces for data exchange between Epic...

Posted 5 days ago

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Helpdesk 2nd Shift Lead Intellibee Inc

3.0 - 7.0 years

0 Lacs

rajasthan

On-site

The EHR Helpdesk 2nd Shift Lead serves as the senior technical lead and subject matter expert for Epic-related support activities within the centralized IT Helpdesk. Experience supporting Epic EHR is required. This role provides expert-level troubleshooting, guides lower-tier analysts, and ensures effective support coverage during their assigned shift. The Shift Lead plays a critical role in ensuring incident resolution, operational excellence, and alignment of support activities with clinical and business objectives across 13 state-operated healthcare facilities. Key Responsibilities - Serve as the highest escalation point for complex Epic-related incidents, service requests, and troublesho...

Posted 2 months ago

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Helpdesk 3rd Shift Lead Intellibee Inc

3.0 - 7.0 years

0 Lacs

rajasthan

On-site

The EHR Helpdesk 3rd Shift Lead serves as the senior technical lead and subject matter expert for Epic-related support activities within the centralized IT Helpdesk. Your primary responsibility will be to provide expert-level troubleshooting, guide lower-tier analysts, and ensure effective support coverage during your assigned shift. The role is crucial in ensuring incident resolution, operational excellence, and alignment of support activities with clinical and business objectives across 13 state-operated healthcare facilities. As the highest escalation point for complex Epic-related incidents, service requests, and troubleshooting, you will lead support staff during your assigned shifts, o...

Posted 2 months ago

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Inter Systems Health Connect Teamlease Digital

4.0 - 8.0 years

10 - 20 Lacs

Hyderabad, Pune, Bengaluru

Hybrid

Must Have: • 3-6 years of hands-on experience in HL7 interfaces build on Epic/Cerner/Allscripts or integration engines such as Cloverleaf and Health Connect • Understand US healthcare workflows • Experienced in performing configuration changes and system builds in Epic EHR (Electronic Health Record) platform • Experience in Agile development methodology. • Ability to perform estimation of work products. • Ability to understand Service Level Agreement (SLA) methodology and follow the same as per engagement requirements. • Perform problem management activities such as Root cause analysis of incidents. • Excellent documentation skills such as - Application understanding, change management etc. ...

Posted 4 months ago

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